systems thinking for the rest of us - tobias fors - let's test 2013
TRANSCRIPT
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SYSTEMS THINKING FOR THE REST OF US@TOFO | CITERUS.SE | [email protected]
With inspiration from Ackoff, Weinberg, Checkland
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time
energy
SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
Energy, enthusiasm, training and
peptalks
’It kind of petered out’
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
The problem of …
Let’s Doodle
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
‣ Other people: involved, affecting and/or affected by the situation
‣ Tools, platforms and other resources that are involved
‣ Visualize relations, interactions, flow of information
‣ Visualize problems and pains
‣ Visualize strengths and joys
‣ Add what’s missing to complete the picture
‣ (It may be the thing you always forget to include when you think about this situation)
Let’s call this ”Org doodling’Let’s Doodle
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
Discuss with your partner (5 mins]
To what degree do the people in your picture agree on what the problem is?
What can you say about what’s causing the problem, and what’s
causing it to stick?
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
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Unseen structures
Strange behavior
SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
I promised to create a testing dashboard, but it’s
gonna have to wait
tid
energi
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Visible structures
Understood behavior
SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
Prio number one now, is to work on the
backlog.
Tight deadline = no slack
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
A conscious way of thinking about the structures affecting us
Systems thinking
Visible structures
Thinking about structures
Understood behavior
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Thinking
Systems
Behavior
SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
The way we think …
… causes us to create certain structures …
… that has a certain kind of influence on us
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1300 1600 1900
Age of machines
Age of systems
SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
Middle Ages Renaissance
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Environment
System
Part
Part
Part
Part
Part
SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SESYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
The performance of a system is not the sum of its parts, it is
the product of their interactions.
The essential parts
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SESYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
Improving the parts individually does often not lead to an improvement of
the whole
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SESYSTEMTÄNKANDE FÖR OSS ANDRA @TOFO | CITERUS.SE | TOBIASFORS.SE
We need to focus on the interactions (not just the actions)
of the parts of the system.
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
Discuss with your partner (5 mins]
Which interactions might hold the key to ”unsticking” your problem?
What new questions or insights about your ”mess” do you have now?
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Try to see more of the system
Build your understanding of the system
Tweak the system, not just
the parts
SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
It should be easier to do what’s right
Start simple, but involve more people: Draw, doodle, think
together
Why are we getting the results we’re getting?
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SYSTEMS THINKING FOR THE REST OF US @TOFO | CITERUS.SE | TOBIASFORS.SE
”It’s not so much about systems, but how to use yourself in the system”– Edie Seashore
@TOFO CITERUS.SE
TOBIASFORS.SEWant to learn more? Read something by Russell Ackoff or Gerald M. (Jerry) Weinberg