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  • 7/27/2019 TA-C 2012 FINAL PROGRAM.pdf

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    v .g . young institute school for

    November 12-14, 2012Hilton College Station Hoteland Con erence CenterCollege Station, Texas

    County

    T ax a ssessor -C olleCTors

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    Follow us on

    Interested in the latest news related to localgovernment and managing a workforce inthe local government environment?

    The V.G. Young Institute of County Government strives to bring Texas local governmentofficials news and information which can help them better serve their constituents,communities and citizens.

    To follow the pages below, visitwww.scoop.it/browse;

    type local government;

    click on each page toreceive weekly news updates.

    EthicsCourses

    AvailableOnline!

    Ethics: A Practical Approach &

    Property Tax Professionals Code of Ethics

    Available online to anyone needing to satisfy a requiredEthics training mandate. (TDLR Course Numbers: 9166 &9167)

    Participants who successfully complete a course will earnone (1) CE as approved by the Property Tax AssistanceDivision of the Texas Comptroller of Public Accounts.

    Visit the Online Education page of the V.G. Young Institutewebsite for more information. http://vgyi.tamu.edu

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    V.G. Young InstituteSchool orCounTy

    tax Assessor-Collec orsHilton College Station Hotel and Con erence CenterCollege Station, Texas

    Rick [email protected]

    Ashley Mathews

    Program [email protected]

    Kim HopcusProgram [email protected]

    V.G. Young Institute o County GovernmentTexas A&M AgriLi e Extension ServiceAgriculture and Li e Sciences Building600 John Kimbrough Blvd, Ste 518

    2137 TAMUCollege Station, TX 77843-2137Phone 979-845-4572Fax 979-862-1516

    Visit our web site athttp://vgyi.tamu.edu

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    General Information

    2

    School Host Sponsored as a program o the V.G. Young Institute o County Government, a part o the Texas A&M AgriLi e Extension Service, in cooperation with the Tax Assessor-Collectors Association o Texas.

    ContinuingEducation

    Persons attending all sessions during the School or County Tax Assessor-Collectorscan be awarded up to thirteen and one-hal (13.5) continuing education hours.Persons attending the optional property tax pro essional courses can be awardedup to 3.5 continuing education hours. All hours will be appropriately reported to theTexas Department o Licensing and Regulation.

    School In ormation Pick up name badges at the registration desk in the hotel lobby. They will be required to access School unctions.

    Please keep personal belongings with you at all times. Please take time to visit with exhibitors and thank them or their support. Please silence pagers and cellphones, and re rain rom taking calls during sessions. Out o respect to the speakers, there will be a strict adherence to the time schedule. Enjoy the complimentary bag with your registration materials sponsored by

    Linebarger Goggan Blair & Sampson LLP. Visit the Institutes web site or online continuing education courses and to down-

    load school handouts and presentations. http://vgyi.tamu.edu

    Evaluations At the close o the School, please watch your email inbox or the link to complete the school evaluation or complete your evaluation through the electronic programon your phone or tablet. Your eedback is valued!

    Hilton CollegeStation Hotel

    The hotel business center: open 24 hours with guestroom key access. The hotel restaurant: break ast and lunch 6:30 a.m. - 2:00 p.m. The Bell Ranch Steakhouse: dinner 5:00 p.m. - 10:00 p.m. Gallery Bar: 4:00 p.m. - 11:00 p.m. Saved by the Bell Co ee Shop: 6:00 a.m. - 8:00 p.m. Room service available: 6:30 a.m. - 11:00 p.m. Traceys Treasures Gi t Shop: 7:00 a.m. - 9:00 p.m. The ftness center: open 24 hours with guestroom key access.

    Local Contacts Hilton College Station Hotel and Con erence Center - (979) 693-7500 V.G. Young Institute o County Government - (979) 845-4572 College Station Medical Center - (979) 764-5100 St. Joseph Hospital - (979) 776-3777 Scott and White Clinic - (979) 691-3535

    2013 Schoolor County Tax

    Assessor-Collectors

    The 2013 School will be held November 18-21, 2013 at the Hilton College StatioHotel and Con erence Center. Reservations at the Hilton may be made beginningAugust 1, 2013 by calling 1-800-Hiltons. We look orward to seeing you there!

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    Agenda & Class ScheduleV.G. Young Institute o County Government

    School for Coun y tax Assessor-Collec ors Agenda November 12-14, 2012 Hilton Hotel & Conference Center, College Station

    Su day, november 11, 2012

    5:30 pm - 6:30 pm TACA Board Meeting, Board Room

    Mo day, november 12, 2012

    8:30 am - 5:00 pm Registration Open, Lobby

    8:30 am - 12:00 noon New County Tax Assessor-Collector Orientation, Brazos with break rom 10:00-10:30 a.m.

    2:00 pm - 4:00 pm Exhibitor Show Open, Oakwood (Exhibit show set-up 11:00 am 2:00 pm)

    Mo day, november 12, 2012

    12:50 pm - 2:00 pm Opening General Session: Driven to Care: Texas Department o Motor VehiclesBallrooms I-III

    2:00 pm - 3:30 pm

    Re reshment BreakOakwood Sponsored by McCreary, Veselka,Bragg & Allen, P.C.2:00-2:30 pm

    New Town Square:Social MediaBrazos 2:30-3:30 pm

    Tax Assessor Vehicle TitleHearings and BondsBallrooms I-III 2:10-3:10 pm

    Re reshment BreakOakwood Sponsored by McCreary, Veselka,Bragg & Allen, P.C.3:10-3:30 pm

    Great State Parks o Texas:Donations, Mockingbird 2:10-2:40 pm

    Re reshment BreakOakwood Sponsored by McCreary, Veselka,Bragg & Allen, P.C.2:40-3:30 pm

    3:40 pm - 4:40 pm Legislative Update: What to Expect in the Coming Session, Ballrooms I-III

    5:00 pm - 6:00 pm DMV Liaison Meeting, Mockingbird

    6:00 pm - 6:45 pm Welcome Reception, Ballrooms IV-VII Sponsored by AutoDataDirect, Inc.

    8:30 pm TACA Game Night,Ballrooms IV-VII Sponsored by the Tax Assessor-Collectors Association o Texas

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    Agenda & Class Schedule(continued)

    tuesday, november 13, 2012

    7:30 am - 4:00 pm Registration Open, Lobby

    8:00 am - 10:00 am Optional Workshop: TxDMV Red Flag Training, Brazos Preregistration required

    9:00 am - 4:30 pm Exhibitor Show Open, Oakwood

    8:00 am - 9:00 amKeynote Session Creating a Culture o Excellence, Ballrooms I-III Sponsored by QLess, Inc.

    9:00 am - 10:30 am

    Re reshment Break, Oakwood Sponsored by theRT Lawrence Corporation9:00-9:30 am

    Write It in a Flash!Techniques or Quick &Accurate Customer Service,Mockingbird 9:30-10:30 am

    Employment BackgroundChecks in the 21 st CenturyBallroom III 9:10-10:10 am

    Re reshment Break, Oakwood Sponsored by theRT Lawrence Corporation10:10-10:30 am

    Voter Registration Funding:Chapter 19 & VoterRegistration PostageBallrooms I-II 9:10-9:40 am

    Re reshment Break,OakwoodSponsored by theRT Lawrence Corporation9:40-10:30 am

    10:40 am - 12:10 pmVehicle Registration & TitlePanel Discussion CountyPopulations 40,000 or less,Ballrooms I-III

    Vehicle Registration & TitlePanel Discussion CountyPopulations 40,000-125,000,Brazos

    Vehicle Registration & TitlePanel Discussion CountyPopulations over 125,000,Mockingbird

    12:10 pm - 1:30 pm Tax Assessor-Collector o the Year Luncheon, Ballrooms IV-VII Sponsored by Perdue Brandon Fielder Collins & Mott LLP

    1:30 pm - 2:30 pm General Session TABC: New License Renewal Procedures, Ballrooms I-III

    2:30 pm - 4:00 pm

    Re reshment Break, Oakwood Sponsored by theV.G. Young Institute2:30-3:00 pm

    Its in the Mail, Ballrooms I-III 3:00-4:00 pm

    This May Come asUnwelcome News, But.,Mockingbird 2:40-3:40 pm

    Re reshment Break, Oakwood Sponsored by theV.G. Young Institute3:40-4:00 pm

    Electronic Posting oE ective Tax Rates,Brazos 2:40-3:10 pm

    Re reshment Break, OakwooSponsored by theV.G. Young Institute3:10-4:00 pm

    4:10 pm - 5:10 pm Exposure to Liability,Brazos Cash Handling BestPractices, Ballrooms I-III Certifcation Exams: Tipsor Maximal Test Taking

    Per ormance, Mockingbird

    9:00 pm TACA 42 Tournament,Ballrooms V-VII Sponsored by Linebarger Goggan Blair & Sampson, LLP

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    In Apprecia ionof our s ponsors

    Wed esday, november 14, 2012

    9:00 am - 10:15 am Exhibitor Show Open, Oakwood

    8:00 am - 9:30 amProperty Tax PanelDiscussion County

    Populations 40,000 or lessBallrooms I-III

    Property Tax PanelDiscussion County

    Populations 40,000-125,000Brazos

    Property Tax PanelDiscussion County

    Populations over 125,000Mockingbird

    9:30 am - 10:00 amRe reshment Break, Oakwood Sponsored by the AIB, Inc.

    10:00 am - 11:30 am General Session O fce Security: What Will You Do in a Crisis?, Ballrooms I-III

    11:40 am - 12:40 pm High Value, Low Cost Reward & RecognitionBallrooms I-III Go Green with Property Tax E-StatementsBrazos

    Adjourn

    Optional Property Tax Pro essional CoursesAdditional registration fee of $35 applies Onsite Registration Available

    1:45 pm - VariesPersonnel ManagementMockingbird C-D 1:45-5:00 pm

    FMLA & ADABoard Room 1:45-4:00 pm

    Accounting in the Tax O fcMockingbird A-B 1:45-5:15 pm

    C onTribuTing s ponsorsPropel Financial Services Texas Association of Counties

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    Session Descriptions:Accounting in the Tax O fceKnow the duties, responsibilities and liabilities o the County Tax Assessor-Collector related to the accounting o public trust unds, and adhering to ed-ral, state, and local government laws, rules and regulations.resenter: Crystal Cedillo, RTA, Gonzales County Tax O ce, Gonzales

    Cash Handling Best Practicesrotect the unds moving through the tax o fce with a review o generallyccepted procedures related to cash handling and transaction auditing

    methods.resenter: John Manning, Partner, Government Audit Division, Pattillo,

    Brown & Hill, L.L.P., Waco ohn has over sixteen years o audit experience with government and non-proft entities nd an extensive background working with entities requiring government audit standards.

    Certifcation Exams: Tips or Maximal Test TakingPer ormanceAcquire general tips or exam preparation, stress management and manag-ng test anxiety when preparing or state certifcation exams.resenter: Derek Bergeron, Psychologist, Texas A&M University,

    Bryan Derek is a licensed psychologist employed by the Student Counseling Service at Texas A&M University. His areas o interest and expertise include issues such as depression,nxiety, relationship concerns, academic skills development, and stress management.

    Creating a Culture o ExcellenceDiscover tools to manage your sta and create a work environment with in-reased productivity and e fciency while delivering higher levels o service.resenter: Kevin Tutt, Tutt & Daggs Creative Per ormance

    Improvement, Abilene Kevin has spoken to and inspired groups or the past ten years in the area o employee ommitment and corporate culture. His presentation is designed to challenge your cur- ent level o commitment and inspire you to maximize your potential impact on the lives o he people you serve.

    Driven to Care: Texas Department o Motor VehiclesExplore the philosophy o customer service and understand the signifcance

    partnering with the TxDMV. Other initiatives include a brie high level over-iew o legislative changes, disaster planning, and the upcoming deployment

    WebAgent Subcontractor.resenter: Whitney Brewster, Executive Director, Texas Department o

    Motor Vehicles, Austin As the second Executive Director o the TxDMV since 2009, Whitney is working to guide the

    xDMV toward their strategic goals o being per ormance driven, customer ocused and edicated to delivering optimized and innovative services to Texans under her leadership.

    Electronic Posting o E ective Tax RatesExplore Tax Code Section 26.16 which creates a Truth in Taxation Summaryequiring the county tax assessor-collector to post the tax rates or each po-tical subdivision within the respective county on their website or fve years.resenter: Connie Rose, Team Lead In ormation Services, Texas

    Comptroller o Public Accounts, Pfugerville Connie brings over 35 years o experience in property taxes which began in Palestine nd led to serving as the Anderson County Tax Assessor-Collector be ore working with he Comptroller o Public Accounts Property Tax Division as a technical assistant. Cur- ently, Connie is the Team Lead over the Arbitration and In ormation Services Section nd her team provides Appraisal Review Board training statewide. She also oversees he administration o the requests or binding arbitration and has obtained certifcation s a Registered Texas Collector, a Registered Texas Assessor-Collector and a Registered ro essional Appraiser.

    Employment Background Checks in the21st CenturyGain an understanding o the legal issues related to per orming pro essiobackground checks or digging into the social networking sites used by a po tential employee.Presenter: Sheila Gladstone, Principal Attorney, Lloyd Gosselink

    Rochelle & Townsend, PC, Austin

    For 25 years, Sheila has been helping employers with personnel issues, rom advhiring and fring decisions, to training workplaces and conducting investigations, ending employers against charges o discrimination and harassment. Sheila now

    up the Employment Practice Group at her frm, and was among the fve percent o attorneys selected or the 2012 Texas Super Lawyers List, which recognizes outspro essional achievement.

    Exposure to LiabilityExamine the potential liability or the tax o fce regarding per ormance o ties related to motor vehicle registration and other transactions.Presenters: Manuel Mendez, Partner, Bickersta Heath Delgado

    Acosta, LLP, Austin Manuel ocuses his practice on business transactions involving administrativenational, and public law. He counsels counties and local governments on procure

    contracting, economic development, healthcare, tax and transportation matters, asas open government and governance matters. He advises clients regarding properissues arising rom tax adoption and assessment, tax questions resulting rom bacquisitions and transactions, and state tax audits.

    FMLA & ADAUnderstand how to properly adhere to ederal, state and local laws related to the Americans with Disabilities Act and the Family Medical Leave Act.Presenter: Tammy McRae, Chie Deputy-Operations,

    Montgomery County

    Go Green with Property Tax E-StatementsA review o the Property Tax Code, applicable guidelines and best practice

    or o ering property tax statements electronically.

    Presenters: John Ames, Dallas County Tax Assessor-Collector, Dallas Edward Lopez, Jr., Capital Partner, Linebarger Goggan Bla& Sampson, LLP, Dallas

    John is a Registered Texas Assessor-Collector, Certifed School Tax AdministratCertifed Tax Administrator with over 16 years o property tax experience in DallaPrior to being elected, he was the Director o Taxation or the DeSoto Joint Tawhere he oversaw the collection o property taxes or the City o DeSoto, the CitHeights, the DeSoto Independent School District and the Candle Meadow PID. Jlieves customer service is the key to quality collections and is committed to impe fciencies and increasing technology in the Dallas County Tax O fce.Edward serves on the Firms Legal Standards Committee and advises his clients oeral tax matters, legislation, and litigation while advising on many o the procesprocedures used by the Dallas County Tax O fce. He was the lead appellate attora number o published legal opinions and is well versed in taxation, real estate, corbusiness and general litigation matters.

    Great State Parks o Texas: DonationsReview the best practices or processing state park donations made on vehicle license renewals according to the legislative program established oparks to receive supplemental unding with license renewals.Presenter: Bryan Frazier, Public A airs, Promotions and Marketing,

    Texas Parks & Wildli e Department, Austin Bryan serves as the o fcial public spokesperson or the parks division while helpinsee business and revenue development strategies. Additionally, he is a regular contrto agency-at-large news releases, eatures, brochures, Web content, photography,Texas Parks and Wildli e magazine, broadcast, social media, and other publicatiwell as a public presenter to many audiences big and small.

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    High Value, Low Cost Reward & Recognitionn times o fscal stress, cut-back management, public scrutiny and media

    madness over employee perks and rewards, employee recognition pro-rams o ten disappear rom tightening budgets. Be creative in discoveringigh value orms o recognition or less.resenter: Sue Breland, Consultant, Breland Facilitation, Austin ue has worked in the public, private and nonproft sectors o organization development,

    aining, business process design, project management and corporate social responsibil- y or more than 25 years. She has a passion or individual sta development and instruc- onal design, making learning opportunities more engaging and impact ul.

    ts in the MailHow o ten have you been told the check is in the mail? Hear how the Postal

    ervice uses advanced technology to process millions o pieces o mail aay and the di erent payment options available to customers.resenters: Mary Wilhite, Manager, Consumer & Industry Contact, US

    Postal Service, Houston

    Paula Coleman, Manager in Plant Support,US Postal Service, Houston

    Mary has over 37 years o service with the Postal Service working in Plant Operations,

    inance and Marketing. In her current position, Mary is responsible or all U.S. Postal Ser- ice customer interaction and support, rom small businesses or individual consumers, to arge corporations and commercial mailers.aula is the Senior Manager o In Plant Support or the Houston District. She has 35 years postal experience, starting in Customer Services in 1977 and including serving in a

    umber o other positions in mail processing operations with assignments in Dallas, San Antonio and New Orleans.

    Legislative Update: What to Expect in theComing Session

    resentation o proposed legislation in the upcoming session directly relatedo the o fce o the County Tax Assessor-Collector.resenters: Harvey Hilderbran, Texas House o Representatives,

    District 53, Kerrville

    Fred Hill, Solutions or Local Control, LLC, Dallas Harvey Hilderbran was frst elected to the Texas House o Representatives in 1988. In 2011,e was appointed chairman o the House Ways and Means Committee, which deals wilh ll legislation relating to the states tax code. As chairman o the committee, he authored nd passed legislation that will generate over $294 million or the state without raising tax - s. The chairman also sits on the Legislative Audit Committee, Legislative Budget Board,nd serves on the Redistricting Committee, State A airs Committee, and the Select Com-

    mittee on Voter Identifcation and Voter Fraud.ormer State Representative Fred Hill chaired the House Local Government Ways and

    Means Committee during his two decades in Texas legislature be ore he began lobbying or local government issues in 2009. Mr. Hill currently assists the Tax Assessor-Collectors

    Association o Texas with its lobbying e orts.

    New Town Square: Social Median the long history o county governments, walking about the town squarend visiting with the citizenry there was the oundation o knowing theirhoughts on li e in the county. Take a look at how the public uses social me-ia and word-o -mouth to broadcast its impression o the customer servicerovided by tax o fce sta . Learn how to use this eedback to improve uponustomer service ailures or to encourage sta to keep up the great work.resenter: Pam Wiley, Pam Wiley Enterprises, Bryan or more than 20 years as director o communication in the Mays Business School at exas A&M University, Pam led a creative team charged with developing and implement-

    ng a communications plan or one o the top business schools in the nation. She now ses her expertise and wisdom in training, speaking, and consulting with individuals and rganizations pursuing optimum levels o success.

    O fce Security: What Will You Do in a Crisis?Gain new insight and tools to enhance sa ety practices in your daily activ ties by incorporating elements o mental preparedness and the concept oWhat i ? Uncover the value o customer service attitudes to help diand/or prevent escalated incidents with disgruntled clients.Presenter: Kimberly Orts, Senior Deputy, Travis County Sheri s O

    Austin

    Kimberly is a 19 year employee o the Travis County Sheri s O fce and hasvariety o assignments to include Central Booking, Prisoner Transport, Backgrountigations, Patrol, and Community Outreach. She is a member o the Crisis NegTeam and serves as a regional training vice president or the Texas Association tage Negotiators.

    Personnel ManagementStudy the best practices or personnel management to help o fcials ensur

    air and legal o fce sta management. Topics covered include policy mals, hiring and discipline guidelines, job descriptions, per ormance appraisaand employment laws.Presenter: Linda Bridge, Bee County Tax Assessor-Collector, Beeville

    Tax Assessor Vehicle Title Hearings and BondsReview how to properly conduct a vehicle title hearing, discuss commomisconceptions and understand what the law really says and what you arerequired to do. In addition, the role o bonded titles as an option to hearinwill be presented.Presenter: Ronnie Keister, Lubbock County Tax Assessor-Collector,

    Lubbock Ronnie currently serves as Vice Chair o the TACA DMV Liaison Committee, Pthe South Plains Chapter o TACA, and on the TACA Board o Directors. He hasthe Lubbock County Tax Assessor-Collector or our years, bringing with him siditional experience working or the Texas Department o Transportation Vehicle TRegistration Regional O fce in Lubbock.

    Texas Alcoholic Beverage Commission: New LicenseRenewal ProceduresCollect details related to the new online liquor license renewal process anduncover how entities will be billed.Presenter: Amy Harrison, Director o Licensing, Texas Alcoholic

    Beverage Commission, Austin Amy joined the Texas Alcoholic Beverage Commission in 1990 as the Director oing and is responsible or the issuance o over 100,000 licenses and permits allworld. Prior to joining the TABC, Amy spent fve years at the State Comptrollers Oexperience at the Comptrollers O fce coupled with the TABC, has given her over o state regulatory experience.

    tax Assess r f he yearn mi ees:

    Donna Atzenho er - Jackson CountyJosie Dean - Coke County

    Jackie Moore - Carson CountyScott Porter - Johnson County

    Tony Yzaguirre, Jr. - Cameron County

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    This May Come as Unwelcome News, ButAre there methods o delivering a less than pleasing message, yet helpinghe public not kill the messenger? Join us or tips and advice on publicpeaking and e ectively communicating ones message, both in person ande ore an audience during an interview with reporters.resenter: Nancy Street, Instructional Pro essor o Communication,

    Texas A&M University, College Station Nancy is the Undergraduate Director in the Department o Communication at Texas A&M University where she oversees curriculum, internships, service learning and study abroad

    or 950 Aggie Communication majors. She directs the courses in public speaking and ommunication skills or Aggies rom across the university with primary interest in leader- hip and ethics, pro essional communication, public communication, civil discourse, and ealth communication.

    TxDMV Red Flag TrainingTraining provided by the Texas Department o Motor Vehicles to help tax o -ces identi y raudulent documents related to vehicle title transactions.resenter: Robert Foster, State Investigator, Texas Department o

    Motor Vehicles, Austin A ter serving in law en orcement, Roberts current role as State Investigator o the Texas Department o Motor Vehicles assigns him to investigate title and odometer raud or the ntire State o Texas.

    Vehicle Registration & Title Panel Discussion GroupsOverview and implementation guidance o the WebSub program, Sco faw,ut o county vehicle purchases, release o lien by de unct nancial institu-ons, new identi cation requirements, and veri cation o shop built trailers.resenters: Tammera Parr-Lamb, Planner/Analyst, Texas Department o

    Motor Vehicles, Austin

    Tony Hall, Planner II, Title Services, Texas Department o Motor Vehicles, Austin

    Gary Gradel, Manager, Waco Regional Service Center,Texas Department o Motor Vehicles, Waco

    ammera is responsible or developing policies and procedures pertaining to the registra-

    on and titling o 21 million plus vehicles in the state o Texas. She is the primary point o ontact on issues relating to disabled license plates, placards and parking. Tammera also evelops and implements special projects or Vehicle Title Registration such as the Dealer -Tag System, the Electronic Placard Database and serves as the backup to the Director

    Registration Services.ony currently works in the vehicle title registration division handling vehicle title policies nd procedures and is the subject matter representative or the National Motor Vehicle itle In ormation System Implementation Project.

    Gary is responsible or providing motor vehicle services to the motoring public, interstate motor carriers, as well as providing support to county tax assessor-collectors and their

    a within a twenty-one county region. Gary has twenty years o title and registration xperience and has been the manager o the Waco Regional Service Center or the past even years.

    Session Descriptionscontinued)

    Voter Registration Funding: Chapter 19 & VoterRegistration PostageInspect Chapter 19 unds and interpret Section 13.121 o the Texas ElecCode regarding the use and payment o postage-paid voter registration application orms.Presenter: Dan Glotzer, Election Funds Manager, Texas Secretary o

    State, Austin Dan worked or the Texas Department o Criminal Justice, then the Criminal Jusion o the Governors O fce where he managed the Budget and Finance sectioning grants ranging rom law en orcement training and criminal prosecution to drment. He joined the Secretary o States O fce in 2003 to manage ederal undto the state pursuant to the Help America Vote Act and now manages all o the

    unds in the Secretary o States O fce, including voter registration unding anor primary elections.

    Write It in a Flash! Techniques or Quick & AccurateCustomer ServiceImprove customer service by using email programs to increase responsaccuracy and process written communication by building a repository oprepared messages.Presenters: Tina Morton, Travis County Tax Assessor-Collector and

    Voter Registrar, Austin

    Ti any Seward, Travis County Tax O ce Trainer, AustiTina is a Registered Texas Assessor-Collector, Certifed Tax Pro essional, Certifed Pro essional, and an active member o the property tax pro essionals education nity where she serves as an instructor, course advisor, certifcation exam writer and preview participant. She brings the desire to urther pro essional education or tasor-collectors through the IAAO Tax Collection Council where she has served as CTi any is the Travis County Tax O fce Trainer and an approved instructor oDepartment o Licensing and Regulation Property Tax Pro essionals education She is responsible or developing and teaching a wide variety o courses, includinprograms.

    s peCial T hanks To The T ax a ssessor -C olleCTors a ssoCiaTion of T exas ,

    s Chool f aCulTy ,

    h ilTon College s TaTion h oTel and C onferenCe C enTer

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    Mo day, november 12

    10:30-11:30 am

    Certifed PaymentsCertifed Payments is demonstrating

    new card swipe processing, ACH ledger reportingand WEB site designs or account lookup and

    payments in realtime.

    3:00-4:00 pm

    MyPlates.comThis session will provide an overview o the

    MyPlates.com program, its success and trackrecords during its frst three years; as well as

    a preview o upcoming campaigns, samples oexclusive CTAC materials being o ered and a chance to ask questions about the MyPlates.com program.

    tuesday, november 139:00-10:00 am

    1:20-2:20 pm

    2:40-3:40 pm

    Sturgis Webservices

    Mobile Payments or Local Government: O ering ademonstration and in ormation on mobile payments

    or the county tax assessor-collectors o fce.

    Mo day, november 12

    10:30-11:30 am

    AutoDataDirect, Inc.Title Documentation and Out-o -State Motor Vehicle

    Records: Review documentation used in motorvehicle title trans ers and introduce the Auto Data

    Direct, Inc. verifcation system or out-o -state motorvehicle records.

    3:00-4:00 pm

    Tyler TechnologiesDiscover the Orion Collections .NET product to see the many ways it saves time and money through

    the use o technology or ePayments, eStatements,eReceipts and much more!

    tuesday, november 13

    9:00-10:00 am

    AutoDataDirect, Inc.Title Documentation and Out-o -State Motor Vehicle

    Records: Review documentation used in motorvehicle title trans ers and introduce the Auto Data

    Direct, Inc. verifcation system or out-o -state motorvehicle records.

    1:20-2:20 pm

    RT Lawrence Corp.Remittance Processing System: O ering in ormation

    on in-house remittance systems and electronicpayment processing services to best ft your

    organizations property tax and DMV related needs.

    2:40-3:40 pm

    TRSolutionsPreview o upcoming 83rd Legislative Session

    regarding County Tax Assessor Collector issues.Speaker is the Honorable Linda Harper Brown,

    Member o the Texas House o Representatives.

    Demonstration Room Schedule List of ExhibitorsAIB, Inc.

    AutoDataDirect, Inc.

    Certifed Payments

    Computer In ormation Concepts, IncGov-Pay

    Linebarger Goggan Blair &Sampson, LLP

    McCreary, Veselka, Bragg, &Allen, P.C.

    MyPlates.com

    NEMO-QNET Data

    Perdue Brandon Fielder Collins &Mott LLP

    Propel Financial Services, LLC

    QLess, Inc.

    RT Lawrence Corporation

    Spindlemedia, Inc.

    Sturgis Web Services

    TCDRS

    Texas Department o Insurance

    TxDMV

    Texas.gov

    Texas Parks & Wildli e Department

    TRSolutions

    True Automation

    Tyler Technologies

    We apologize to any exhibitor whose name was not available at press time.

    n o r T h 4

    0

    s

    o u T h

    4 0

    articipation is voluntary; no CE credit awarded or attendance.

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    Printed Program Courtesy of:

    he informa on given herein is for educa onal purposes only. Reference to commercial products or trade names is made with the understanding that no discrimina on is intended ando endorsement is implied. The V.G. Young Ins tute of County Government, Texas A&M AgriLife Extension Service or the Tax Assessor-Collectors Associa on of Texas does not makecommenda ons for any legal ac on nor for the content of any legal document. Speci c legal ques ons should always be directed to an a orney-at-law.

    duca onal programs of the Texas A&M AgriLife Extension Service are open to all people without regard to race, color, sex, disability, religion, age, or na onal origin.