table of contents - batac€¦ · request for mayor's permit for a not-for-hire (private)...
TRANSCRIPT
i
MessagesCity Mayor iiCity Vice-Mayor iii
Introduction / Foreword iv
Vision and Mission of the City 1Brief Historical Background of the City 2Geo-Physical Characteristics 6Population and Demographic Profile 11Performance Pledge (City Government of Batac) 22
I. EXECUTIVE SERVICES
A. Office of the Mayor1 Performance Pledges 232 Securing Mayor’s Clearance 253 Request for Mayor’s Approval to Hang
Streamer(s) 26
4 Request for Mayor’s Approval to ConductAdvertising and Promotional Activities 28
5 Request for Solemnization of Marriage 296 Request for the Use of the Imelda Cultural
Center/City Basketball Court, City TouristBuses, Kalipi Training Center, and CityEquipment
30
7 Request for the Use of the City Ambulance 328 Securing Mayor's Endorsement to Cut Tree(s) 359 Request for Mayor's Permit for a Not-for-Hire
(Private) Tricycle37
10 Securing Mayor's Permit for Fund RaisingActivities/Silicitation 39
11 Securing Mayor's Permit to Conduct Motorcadeor Procession 41
12 Seeking Mayor's Approval on BarangayRequest(s) 43
13 Request for a Discounted Rate of Burial Plot atthe City Cemetery 45
14 Securing Mayor's Endorsement to Borrow Blood47
Sangguniang Panlungsod Resolution Adopting the City of Batac Citizen's Charter, 2017 Edition
TABLE OF CONTENTS
FACTS ABOUT THE CITY
CITY FRONTLINE SERVICES
15 Application for the Junior City Scholarship
Program 48
B. Human Resource Management Office1 Vision 502 Mission 503 Performance Pledges 504 Answering Inquiries on Application for
Employment51
5 Issuance of Service Record/Certificate ofEmployment and Other HR Records
52
6 Initial Processing of Terminal Leave Pay 53
C. City Budget Office 1 Vision 542 Mission 543 Performance Pledges 544 Preliminary Review of Barangay
Annual/Supplemental Budget 55
5 Certifying the Obligation as to Existence ofAppropriation 57
D. Office of the City Accountant1 Vision 602 Mission 603 Performance Pledges 604 Issuance of Certificate of Compliance 61
E. Office of the City Planning & Development Coordinator1 Vision 622 Mission 623 Performance Pledges 634 Securing of Zoning Certification for Business
Establishments Permit 65
5 Securing of Zoning/Locational Clearance forBuilding Construction
68
6 Securing of Mayor's Permit on Zoning for FenceConstruction 72
7 Securing a Zoning Certificate for Land Use 758 Requesting Research Assistance/Request for
Data at the City Planning and DevelopmentCoordinator Office
77
9 Requesting Preparation of Program of Work forProposed Barangay Project to be Funded byBarangay Development Fund
80
10 Requesting Preparation of Program of Work forthe Proposed Barangay Project to be Funded bythe City Government
82
11 Requesting Technical Assistance in thePreparation of the Barangay Annual InvestmentProgram (AIP) and the Barangay 20%Development Fund
84
12 Availing of Cemetery/Burial Plot at the CityPublic Cemetery 86
II. LEGISLATIVE SERVICES
A. Office of the Sangguniang Panlungsod1 Vision 892 Mission 893 Performances Pledges 894 Issuance and Renewal of Motorized Tricycle
Operator's Permit (MTOP) 91
5 Referrals of Barangay Ordinances, Resolutions,Annual and Supplemental Budgets as well asFinancial or Accomplishments Reports ofDifferent Offices
94
6 Request/Secure Certified True Copy ofOrdinances, Resolutions, Briefs of Minutes ofSessions, Committee Hearings and OtherDocuments
96
7 Accreditation or Re-Accreditation of Non-Governmental Organizations (NGOs) 97
8 Using and Borrowing of Books and Availing ofComputer/Internet Services in the Library
99
III. SOCIAL SERVICES
A. Office of the City Social Welfare & Development Officer1 Vision 1012 Mission 1013 Performance Pledges 1014 Aid to Individual in Crisis Situation (AICS) 1025 Issuance of Social Case Study Report 1036 Issuance of Certificate of Indigency 1057 Enrolment of Children with Disabilities in the
Stimulation and Therapeutic Activity Center(STAC)
106
8 Pre-marriage Counseling (PMC) 1079 Issuance of the Senior Citizen's Identifications
Cards 109
10 Issuance of Purchase Slip/Booklet to SeniorCitizen and Person/s with Disability (PWDs) 110
11 Provision of Physical Therapy TreatmentSessions to Children with Disabilities 111
12 Provision of Fine Motor Development Sessionsto Children with Disabilities 112
13 Provision of Special Education Sessions toChildren with Disabilities 113
14 Provision of Emergency Shelter Assistance 11415 Issuance of the Solo Parent's Identification
Cards 115
16 Enrollment of Children in Child DevelopmentCenter 117
17 Center-Based Early Childhood Care andDevelopment 118
B. Office of the City Health Officer
1 Vision 119
2 Mission 119
3 Performance Pledges 119
4 Provision of Medical Consultation andTreatment 121
5 Issuance of Sanitary Permit and HealthCertificate for Business 122
6 Securing Medical Certificate 125
7 Requests for Solution/s for Sanitation-RelatedComplaints 126
8 Request for Dental Services 128
9 Request for Anti-Rabies Vaccine 12910 Request for Immunization Services 130
11 Request for Medical Laboratory Services 132
12Provision of Medical Consultation, Treatmentand Management of Patient with Tuberculosis(TB)
135
13 Provision of Birthing Services 136
C.
1 Vision 138
2 Mission 138
3 Performance Pledges 138
4 Provision of Job Referral for Local Employment 139
5 Provision of Labor Market Information 141
6 Posting of Job Vacancies 142
7 Provision of Overseas Employment FacilitationServices for Applicants 143
Public Employment Service Office (PESO) - Human Resource Management Office
8 Provision of Overseas Employment FacilitationServices for Employers 145
9 Processing of Availment of Special Program forEmployment of Students (SPES) 146
D.
1 Vision 1492 Mission 1493 Performance Pledges 1494 Provision of Public Information 1505 Request for Initial Processing of Batac Citizen's
Centenarian Awards Claims 151
IV. CIVIL REGISTRY SERVICES
A. Office of the City Civil Registrar1 Vision 1532 Mission 1533 Performance Pledges 1534 Timely Registration of Certificate of Live Birth 1555 Timely Registration of Certificate of Live Birth
of Illegitimate Child 157
6 Registration of Certificate of Death 159
7 Registration of Certificate of Death withTransfer of Cadaver Certificate 161
8 Timely Registration of Certificate of Marriage 1629 Issuance of Transcription/Certification of Birth,
Marriage and Death and Markings of CertifiedMachine Copy
164
10 Registration of Legal Instruments 16611 Filing for Petition for Change of First Name
(CFN) and Correction of Clerical Error UnderRepublic Act 9048 and Republic Act 10172 (Ana Act Further Authorizing the C/MCR or the CGto Correct Clerical or Typographical Errors inDay and Month in the Date of Birth or Sex of aPerson
171
12 Securing a Marriage License 17513 Registration of Court Decrees (Annulment,
Adoption, Presumptive Death,Rectification/Revocation/Rescission ofAdoption/cancellation or Correction of Entriesre: Year of Birth and Citizenship)
177
14 Application of Supplemental Report 179
Office of the Mayor - Community Affairs and Development Office
15 Request for advance endorement (Piecemeal)to Philippine Statistics Authority (PSA) forissuance of Security Paper
181
16 Request fo Endorsement on Civil Records to theCivil Registrar General 183
17 Late Registration of Birth, Marriage or Death 18418 Out-of-Town Registration/Reporting 187
V ECONOMIC SERVICESA. Office of the City Treasurer
1 Vision 1892 Mission 1893 Performance Pledges 1894 Payment of Business Taxes, Fees and Other
Charges 191
5 Securing Community Tax Certificate 1926 Securing Professional Tax Registration 1947 Branding and Securing Certificate of Ownership
of Large Cattles 195
8 Securing Certificate of Non-Tax Delinquency 1969 Securing Transfer Tax Certification 198
10 Cash Division 20011 Administrative Division 20112 Payment of Delinquent Real property Taxes 20213 Payment of Updated Real Property Taxes 203
B. Office of the City Assessor1 Vision 2062 Mission 2063 Performance Pledges 2074 Request for Certified True Copy of Tax
Declaration and Certifications relative toassessment and ownership of Real Properties 209
5 Request for an updated Tax Declaration ofTransfer of Ownership and Conforming ofCertificate of Title
210
6 Appraisal and Assessment of NewlyConstructed/Renovated Buildings and otherimprovements and Newly Installed Machinery 212
7 Request for an Updated Tax Declaration forsimple Transactions (Correction of Area andCorrection of Name)
213
8 Request for an Updated Tax Declaration oinCases of Change of Classification or Change asto actual Use of a Certain Property
215
9 Request for lot verification in the cadastralMaps/Tax Maps 217
10 Request for Lot Identification in the CadastralMaps/Tax Maps 219
11 Request Updated Tax Declaration of Subdividedor Consolidated Lots 220
12 Request for new Tax Declaration of a Parcel ofLand declared for the First Time 222
13 Request fo Annotation and cancellation of theEncumbrance in the Field Appraisal andAssessment Sheet (FAAS) and Tax Declaration 224
14 Issuance of Notice of Assessment 22515 Verifying History or Previous Records of Real
Property 226
C. Office of the City Treasurer - Market Section1 Vision 2272 Mission 2273 Performance Pledges 2274 Payment of Rental Fees at the Public Market
and Riveride Empanadaan 229
5 Payment of Market Entrance Fees at PublicMarket 231
6 Payment of Terminal Parking and Passage Feesfor Buses and Jeepneys 232
7 Payment of Parking Fees of Trucks and otherConveyance discharging merchandise at thePublic Market
233
8 Calibration o Weights and Measures 2359 Issuance of Sticker for Annual Fees for Delivery
Truck/Van 236
D. Office of the Mayor - Market Section1 Vision 2372 Mission 2373 Performance Pledges 2374 Issuance of Certification as a Registered
Stallholder/Vendor 238
5Issuance of Certification of Ceased Stallholders 239
6 Processing of Application to Lease a Stall 2407 Processing/Renewal of Contract of Lease 242
8 Issuance of Certification of Non-Delinquencyand Assessment of Gross Sales for the Renewalof Business License
243
9 Issuance of Sticker for Annual Fixed Tax forDelivery Truck/Van 245
10 Payment of Parking Fees of Trucks and otherConveyance Discharging Merchandise at thePublic Market
246
11 Complaints Against Illegal Vending and OtherMarket-Related Concerns 247
E.
1 Vision 2482 Mission 2483 Performance Pledges 2484 Securing Mayor’s Permit to Conduct Business
within the City 249
5 Securing Individual Mayor's Permit (WorkingPermit) 252
6 Securing Certificate of Business Closure 2537 Issue Certificate of Renewal of Mayor's Permit
to Operate Business 255
8 Securing Certificate of No Existing Business 2579 Securing Mayor's Permit to Group Activities,
Advertisement, Promotional Activities, Hangingof Streamers, Parade and Motorcade
258
F.1 Vision 2602 Mission 2603 Performance Pledges 2604 Arrange Tours for City Visitors and Guests 261
VI. DISASTER RISK REDUCTION MANAGEMENT SERVICESA.
1 Vision 2622 Mission 2623 Performance Pledges 2624 Request for Search, Rescue and Clearing during
and after a Disaster or Calamity 263
5 Request for Inspection and Validation ofDamaged Infrastructure/AgriculturalInfrastructure due to the Occurrence ofCalamity
265
Office of the Mayor - Tourism and Events Section
Office of the Mayor - Disaster Risk Reduction Management Division
Office of the Mayor - Business Permits and Licenses Section
6 Request for Training Services on DisasterManagement, basic Life Support and First Aid 267
VII. INFRASTRUCTURE, ENGINEERING & GENERAL SERVICE SERVICES
A. Office of the City Engineer1 Vision 2682 Mission 2683 Performance Pledges 2684 Request for Program of Works for Any
Infrastructure Project 270
5 Request for Utilization of Heavy Equipment and Vehicles 271
6 Request for Rental of Equipment 272
7 Request for Minor Maintenance Repair 2748 Request for Inspection and Preparation of
Statement of Work Accomplished for Collectionof Payment as per Contract
275
B. Office of the City Building Official
1 Vision 2772 Mission 2773 Performance Pledges 2774 Securing Building Permit 2795 Securing Certificate of Occupancy 2836 Securing Certificate of Annual Building
Inspection 286
7 Securing Fencing Permit 2888 Securing Electrical Permit (For Small
Residentil/Water Pump) 292
9 Securing Permit for Temporary ServiceConnection 296
10 Securing Demolition Permit 29811 Securing Sign Permit 30112 Securing Excavation and Ground Preparation
Permit 304
13 Securing Mechanical, Architectural, Electronics,Civil/Structural Permit 306
14 Issuance of Building Inspection Clearance forBusiness License Permit 310
15 Issuance of a Certification 312
C. Office of the City General Service Officer
1 Vision 3142 Mission 3143 Performance Pledges 3144 Clearing/ Brushing/Trimming and Punning of
Trees along the National Highways, MajorRoads and barangay roads
315
5 Preparation of Program of Works 3176 Request for the Installation of
Tents/Bleachers/Stage and Provision ofFacilities, Sound System, Chairs, Tables andother Equipments
318
7 Collection of Garbage of BusinessEstablishments 319
8 Repair and Maintenance o Street Lights, OfficeBuildings, Office Equipments and other facilitiesof the City Government of Batac
320
9 Inspection and Acceptance of Delivered Goods 322
VIII> AGRICULTURAL SERVICESA. Office of the City Agriculturist
1 Vision 3232 Mission 3233 Performance Pledges 3234 Provision of Quality Seeds (Hybrid and Certified
palay Seeds, Hybrid Yellow Corn and VegetableSeeds)
323
5 Crop Protection Assistance/Services 3246 Agri-Infrastructure Services 3257 Fish Production and Mangement Services 3268 Seed Certification 3279 Re-Strengthening of Agri-Related Civil Society
Organization328
10 Crop Insurance Assistance 33011 Pre and Post Harvest Facilities 33112 Livelihood Assisatnce 33313 Issuance of Certification as Bonafide Farmer 33414 Request for Forest / Fruits Tree Seedlings to
support the Clean and Green Program of theCity
335
IX. VETERINARY AND SLAUGHTERHOUSE SERVICESA. Office of the City Veterinarian
1 Vision 336
2 Mission 3363 Performance Pledges 3364 Treatment of Sick Livstock, Poultry and Pets 3375 Request for Vaccination Services 3386 Issuance of Shipping Permit 3397 Monitoring and Inspection of Livestock and
Poultry to be infected with diseases 340
8 Veterinary Routine Procedures 3419 Issuance of Slaughter Permit 341
10 Weighing of Animals 34311 Slaughtering of Food Animals 34412 Post Abattoir Operation 34613 Assistance to Researchers 347
ANNEXESAnnex 1:City Officials 348Annex 2 City Government Department Heads and City
Government Assistant Department Heads 349
Annex 3 City Government Department Heads and City Employees 350
Annex 4:Suggestions and Complaints, Redress and Feedback Mechanism 362
Annex 5:Allowable Period of Extension Due to Unusual Circumstances 363
Annex 6:Client Feedback Form 364
ii
M E S S A G E
The City Government of Batac abide by the thrust of the National Government to improve its services, reduce bureaucratic red tape, and prevent graft and corruption through Republic Act 9485, also known as the Anti-Red Tape Act. The Citizens’ Charter of the City of Batac was crafted to ensure that our constituents are provided with utmost service grounded on integrity, transparency, and accountability. This Citizen’s Charter contains the step by step processes on how to avail frontline services from different departments/offices and has been updated, revised and reviewed to ensure that the quality of work and services provided to our citizens is standardized and exceptional.
I firmly believe that “Public Office is a Public Trust”. Loyalty, trust, and honesty in the highest order are of great importance, without such, one does not have a place in government. I am positive that our Citizens’ Charter would enable us to help extend better services to our people as we continue to improve our capabilities in the promotion of the general welfare of the Bataqueños.
My prayers to the Almighty to bless and keep us always in all our endeavors.
(SGD.) ENGR. ALBERT D. CHUA City Mayor
iii
M E S S A G E
The updating of “BATAC Citizen’s Charter” is another significant accomplishments of the City of Batac for the year 2017. It manifests the commitment of the City Government in its continuous quest to give quality service to the public. This service guidebook will lessen the burden of the public in availing the various services that the government offer to its clientele. This will mean fast and proper delivery of service from your public servants in the city government. With high hopes that this book may serve as catalyst to eradicate red tape in the government system. (SGD.) JEFFREY JUBAL C. NALUPTA City Vice Mayor
iv
FOREWORD
One of the crucial ingredients of development in any society is good governance. The Asian Development Bank identifies four elements of good governance – accountability, participation, predictability, and transparency.
This was the guiding principle of the City Government of Batac in the preparation, crafting and publication of the Batac City Charter, a guidebook of essential public services of the City.
It describes the identified priority services of the City Government designed for the benefit of clients- the fifty thousand constituents of the City of Batac.
The Citizen’s Charter contained the following key features; Vision, Mission and Goals of the City Government Physical and Demographic profile of the City
Different Frontline Services of the City Government Step by Step Procedure for Availing each Service Response Time for its Delivery Officials/Staff/Personnel Responsible for the Service
List of Requirements/Documents a Client must comply to facilitate service delivery Performance Pledge of City Officials and Employees Redress/Feedback Mechanisms Directory of Offices and Officials in the City Government
The Citizen’s Charter is a collaborative undertaking of all the departments of
the City Government in compliance with Republic Act No. 9485, otherwise known as the Anti Red Tape Act of 1997. A technical working group was organized to define the structure and design of this document.
However, prior to crafting of the Citizen’s Charter, initiatives were already undertaken by the City Government to improve the delivery of public services such as the introduction of 5S ways to improve productivity, posting of workflow and functional charts in all departments, participation in the quality productivity programs of the National Economic and Development Authority and the e-Governance program of key frontline services of the City government such as the Civil Registration Program, Real Property Computerization Program, Tricycle Franchising System, e- Business Permits Licensing System and the e-Real Property Tax System.
The Citizen’s Charter shall be eventually published and distributed to the public to generate feedback and interest in the guidebook.
It is hope that the services will expand and improve as the infant City of Batac takes its momentum for growth and development.
1
VISION
Batac City, “The Home of Great Leaders”, fortify its
economic supremacy in Northern Luzon, through a
development oriented in agriculture, entrepreneurship,
commerce and industry; where peace loving and friendly
people live in an environmentally – sustainable, and
disaster resilient community, governed by responsive
political leadership.
MISSION
To provide effective and efficient public service to
Batacqueños empowering them to become active partners
in ensuring political, social, cultural, ecological and
economic development for a better quality of life in
harmony with God, man and nature.
2
1. FACTS ABOUT THE CITY OF BATAC A. Brief Historical Background
1. Etymology
Historical records regarding the origin of the name Batac are not available.
Nevertheless, the people believe that Batac was already the name of the place even before the coming of the Spaniards. In some early accounts of the Spaniards, the name of the town was also written as Batag (Blair and Robertson, 1973).
There are three theories through which the natives of the place explain how their town got its name. One is that Batac is indigenous to the place. The term Batacmeans an assistance given to another who is in need of help. Hence, the name must have been derived from the common trait of the people who are ever ready to extend a helping hand to anybody whether he is a native of Batac or not.
Another theory is that, it must have been the Indonesians who settled in the place who
had given the name Batac. These Indonesians migrated to the archipelago from Southeastern Asia about 5,000 years ago (Zaide, 1968)
Third version traces the origin of the name Batac to a folktale which goes: Legend has
it that many years ago, a certain spot in the town of Batac which was still a wilderness, there was a man digging for a root crop called camangeg. It is said that while he was digging, he accidentally fell into the deep, narrow hole. He struggled hard to get out but his efforts were all in vain. He cried for help but there was nobody around. He waited for hours and had given up hope of being saved when fortunately, two men from neighboring town of Paoay happened to pass by. They heard the man shouting and traced it to where he was trapped. Upon seeing him, they heard the man say "Bataquennac! Bataquennac!" The two men did not understand until the man explained that he was saying, "Help me up! Help me up!" Upon understanding what he meant, the two men hauled him out of the hole. When the two men reached their hometown, they told their story to their friends. Since then, the town has been called "Batac," which is derived from the word "Bataquennac."
2. Creation
In early 1687, the first site of Batac was San Jose, now called Palpalicong or Barangay
No. 12. There were two separate communities at that time. One was the Christian Community which was headed by a chief called Captain Bazar, and the other one a Non-Christian group called Itneg, headed by a Captain Tagley who was then occupying Sitio Nangalisan, now a part of Barangay No. 25-S Payao.
With the passing of time, the non-Christian were assimilated by the earnest and peace-
loving Christians as Spain pushed through the frontiers by means of the cross and sword, the doctrines taught, and left it by Christ. From then on, the united communities grew into the town of Batac.
Although Batac was founded by the famous conquistador Juan de Salcedo way back
in 1577, shortly after he had established sovereignty in Vigan, Ilocos Sur, records available do not show what happened that year up to the year 1708. Let it suffice to state that like other communities, the people formed a government to the simplest type and rules were formulated
3
to be followed by the people. It can be said that it passed thru the encomienda system which succeeded the barangay state of local government.
3. Batac’s History Towards Cityhood
It is said, “the past is a prologue to the future”. This brief account of the town’s colorful history is by no means complete. Since 1708, the town has progressed significantly. It has encountered countless hardships in the course of its existence, including those precipitated by earthquakes, cholera and other epidemics, great fires, devastating floods and similar calamities. Through the years, Batac’s ability to survive wars, economic difficulties and political turmoil among others, has been proven by its consistent re-emergence as a stronger and better town, eager to meet the challenges of tomorrow.
As an aftermath of the Aquino Administration, Batac became a fourth class
Municipality by the virtue of Executive Order Number 249 signed by President Corazon Aquino on July 1, 1987. E.O. 249 also provided the Income Standardization of Municipalities. It also served as a basis for fixing the minimum tax ceilings impassable to local governments. This is to determine administrative and statutory aids, financial grants and other forms of assistance to local government and for implementation of salary laws and administrative emoluments that local government officials and personnel may be entitled to.
And on July 1991, Batac became a third class municipality under the New Local
Government Code (R.A. 7160). As per MC No. 97- 3(32), and the Department of Finance, Department Order No. 24-97, dated March 26, 1997 Batac which had an average annual income of P18,173,023.37 from 1992 to 1995 was reclassified into a 2nd class municipality effective July 1, 1996.
After four years of progressive development of Batac, on July 1991, Batac became a
third class municipality under Republic Act 7160 otherwise known as the New Local Government Code of 1991. Further, as per Memorandum Circular (MC) No. 97 – 3(32), and the Department of Finance, Department Order No. 24 – 97, dated March 26, 1997, Batac, which had an average annual income from 1992 to 1995 of eighteen million one hundred seventy three thousand twenty three pesos and 37/100 only (Php 18,173,023.37) was reclassified into a second class municipality effective July 01, 1996. And on January 28, 2002, as per M.C. No. 01 – M(34), Batac, which had an average annual income from 1996 to 2001 of forty six million nine hundred twenty eight thousand three hundred fifteen pesos and 55/100 only (Php 46,928,315.55) was reclassified into a first class municipality. And again, after almost four years, Batac was then reclassified into a higher class municipality. From a first class municipality to a higher first class municipality. This is as per M.C. No. 01-C, effective November 23, 2005. Batac then had an average annual income from 2002 to 2005 of one hundred eleven million two hundred fifteen thousand nine hundred thirty four pesos and 70/100. (Php 111,215,934.70)
Batac’s cityhood all started with a dream and aspiration in 1998, when it was already
qualified to become one. The people of Batac expected cityhood to come sooner, but it did not. It took all nine years to achieve this “elusive” dream. It was a long wait,Batac almost did
4
not have it. But with the firm determination of the municipal officials, barangay officials and municipal employees, headed by the then Mayor Jesus R. Nalupta, Sr., the support of the sympathetic congressmen and senators, and the prayers of the people, Batac finally became a city. This is through House Bill No. 6004 which lapsed into law on March 24, 2007. Then, on June 23, 2007, through a plebiscite, the people of Batac supported the conversion of Batac into a component city with an overwhelming YES VOTES or 89% of the total cast votes. It was then proclaimed as a component city on June 23, 2007 by virtue of Republic Act No. 9407, An Act converting the Municipality of Batac in the Province of Ilocos Norte into a component city to be known as the City of Batac.
But on November 18, 2008 a distressing circumstance jolted the16 newly created
cities, including the City of Batac when the High Tribunal junked the cityhood bills of 16 cities by a vote of 6-5, and declared their conversion as unconstitutional.
In spite of this, Mayors of the 16 cities filed a motion for reconsideration. On March 31,
2009, the SC, by a vote of 7-5, denied the first MR for lack of merit. The High Tribunal also said that no further pleadings should be entertained.
On April 28, 2009, the Court, by a vote of 6-6, denied a second MR, again for lack of
merit. The tribunal also said that no further pleadings should be entertained and that an entry of judgement shall be made in due course.
On May 21, 2009, the Court declared the nullification of the said cityhood laws. The
ruling was recorded in the entry of judgment, which means that the case is closed and the decision is ready for execution.
On June 2, 2009, the SC, in en banc resolution finally closed the case of the cityhood
laws. However, in spite of the said resolution, Mayors of the 16 Cities and their constituents continued to appeal and plead with the High Tribunal.
And on December 21, 2009, the supreme court, with a majority vote of 6 to 4, reversed
and set aside its November 18, 2008 decision and declared as constitutional the cityhood laws converting the 16 municipalities to cities. this ruling was a reversal of the earlier decision of the supreme court that turned them back to municipalities under entry of Judgment of General Record (G.R.) Nos. 176951 and 177499 which became final and executory on May 21, 2009 as stated in COMELEC Memorandum dated June 3, 2009
The exemption accorded the 16 municipalities is based on the fact that each had
pending cityhood bills long before the enactment of RA 9009 that substantially distinguished them from other municipalities aiming for cityhood. On top of this, each of the 16 municipalities also met the PhP 20 million income level exacted under the original provisions of Sec. 450 of the 1991 Local Government Code. (GR No. 176951).
5
But on August 2010 the Court declared again the nullification of the said cityhood laws. The ruling was recorded in the entry of judgment, which means that the case is closed again and the decision is ready for execution.
BUT, FINALLY ON February 15, 2011, THE SUPREME COURT, WITH A MAJORITY
VOTE, REVERSED AND SET ASIDE ITS AUGUST 2010 DECISION AND DECLARED AS CONSTITUTIONAL “FINAL AND EXECUTORY” THE CITYHOOD LAWS CONVERTING THE 16 MUNICIPALITIES TO CITIES.
The Supreme Court moreover said as a matter of settled legal principle, “the
fundamental right of equal protection does not require absolute equality. It is enough that all persons or things similarly situated should be treated alike, both as to right or privileges conferred and responsibilities or obligations imposed. The equal protection clause does not preclude the state from recognizing and acting upon factual differences between individuals and classes”.
6
B. Geo-Physical Characteristics
1. Geographical Location
The City of Batac is situated in the mid south-western portion of Ilocos Norte. It is bounded by the municipalities namely: San Nicolas on the north; Sarrat and Banna on the east; Nueva Era on the southeast; Pinili on the South; Currimao and Paoay on the west. (See Map 1 and Map 2.)
The city is composed of 43 barangays, fourteen (14) of which are classified
as urban and the remaining twenty nine (29) are rural. It has a land area of 16,101.00 hectares or 161.01 square kilometers.
The city falls within Latitudes 17° 07’ north and Longitude 120° 32’ to 120° 28’
east.
The city is more or less 18 kilometers to the Capital City of Laoag; 205 kilometers to the Regional Center, San Fernando, La Union and about 472 kilometers to Metro Manila.
Batac can be reached through air and land. Approximately 45 minutes flying time from Manila to the Laoag City International Airport and from there, it is approximately 30 minutes drive to Batac City poblacion. Furthermore, it is roughly 8 hours by car or bus from Metro Manila.
2. Topography
2.1. Elevation The city has summits as high as 520 meters above sea level in Barangay
Maipalig. An elevation of not more than 100 meters is located at Barangay Tabug while an elevation of more than 100 meters is found in the eastern part of the city.
2.2. Terrain/Relief/Water Surface
The city is flat or level to rolling and hilly to very steep. The broad valleys are mostly around the poblacion and smaller plains are found between the hills located in Barangays Camandingan, Nagbacalan and San Pedro. Generally, soil types are poorly drained to the heavy texture of most of the sub-soils and also, there are depressions where water accumulates during strong rains. The riverbank soils are drained by the Quiaoit River and Garasgas River and runs from the boundary of Batac and Pinili on the south, traverses the poblacion and then bends westward to the Municipality of Paoay while Garasgas River drains north and northwest of the Poblacion of Batac City.
Depression has poor external and internal drainage. Level areas have good
external but mostly poor internal drainage. Sloping areas have good to excessive external drainage and fair internal drainage to the shallow portions of depressed areas which are planted with rice during the rainy season.
7
2.3. Slopes Lands within the poblacion and all the barangays surrounding poblacion are
level to flat which have slopes of 0 - 8% with a total area of 8,173.807 hectares. These lands are suitable for crop production and for housing. All the rural barangays except Maipalig, Quiom and part of Biningan have slope of 8% - 30% composed of 5,685.72 hectares. These lands are characterized from level to hilly, suited for grazing pastures, cogon production and tree crops. Portions of all rural barangays including Maipalig, Quiom and Biningan have slope of 30% - 50% characterized for its rolling and undulating crop growing. These forest lands have a total area of 2,036.80 hectares of which 1,780.15 hectares are forest reserved of the city.
3. Climate
Climate encompasses the statistics of temperature, humidity, atmospheric pressure, wind, rainfall, atmospheric particle count and numerous other meteorological elements in a given region over long periods of time. The climate of a location is affected by its latitude, terrain, altitude, as well as nearby water bodies and their currents. Climates can be classified according to the average and typical ranges of different variables, most commonly temperature and precipitation.
The climate of Batac City (using the rainfall and temperature as a gauge) is Type I of Modified Coronas Classification, in which it has two pronounced seasons: dry from November to April and wet throughout the rest of the year. It is shielded by mountain ranges but are open to rains brought in by Habagat and tropical cyclones.
8
9
10
11
C. Population and Demographic Profile
Mother Tongue/Ethnicity
Language is a medium of communication within the family and society. Every tongue expresses the culture of society to the complete satisfaction of its members. The language an individual speaks is for him or her the most expressive and often the most beautiful of all languages. It is very important for one to learn how to communicate with their surroundings as it is impossible to live without communication. If a person is mute or deaf, they must learn how to speak by using sign language. One characteristic of language as the mother tongue is finding names for objects and persons within the child’s reach, so it is possible for a child to grasp, repeat and understand the world.
One´s mother tongue makes it possible for a child to take part in the knowledge of the social work. Another impact of the mother tongue is that it brings about the reflection and learning of successful social patterns of acting and speaking. It is basically responsible for differentiating the linguistic competence of acting.
BOTH SEXES MALE FEMALE BOTH
SEXES MALE FEMALE
Total 47,610 23,654 23,956 100.00 49.68 50.32
Abiyan 2 0 2 0.004 0.000 0.004Aggay 2 1 1 0.004 0.002 0.002Agutaynon/Agutayanon 1 1 0 0.002 0.002 0.000Akeanon/Aklanon 96 51 45 0.202 0.107 0.095Batak/Binatak 1 0 1 0.002 0.000 0.002Bikol/Bicol 20 12 8 0.042 0.025 0.017Binukid/Bukidnon 1 0 1 0.002 0.000 0.002Bisaya/Binisaya 8 5 3 0.017 0.011 0.006Caviteño-Chavacano 2 1 1 0.004 0.002 0.002Cebuano 11 4 7 0.023 0.008 0.015Hiligaynon, Ilonggo 21 8 13 0.044 0.017 0.027Ibanag 1 0 1 0.002 0.000 0.002Ifugao 2 1 1 0.004 0.002 0.002Ilocano 46,780 23,233 23,547 98.257 48.799 49.458Ilongot 5 2 3 0.011 0.004 0.006Iraya 1 0 1 0.002 0.000 0.002Isamal Kanlaw 5 3 2 0.011 0.006 0.004Isarog 3 1 2 0.006 0.002 0.004Isneg 1 0 1 0.002 0.000 0.002Kankanai/Kankaney/Kankanaey 113 47 66 0.237 0.099 0.139Kapampangan 39 23 16 0.082 0.048 0.034Maguindanao 1 0 1 0.002 0.000 0.002Maranao 2 0 2 0.004 0.000 0.004Pangasinan/Panggalato 19 7 12 0.040 0.015 0.025Surigaonon 3 0 3 0.006 0.000 0.006Tagalog 240 129 111 0.504 0.271 0.233Tausug 1 0 1 0.002 0.000 0.002Waray 14 4 10 0.029 0.008 0.021Chinese 7 5 2 0.015 0.011 0.004American/English 2 1 1 0.004 0.002 0.002Other Foreign Ethnicity 7 7 0 0.015 0.015 0.000Not Reported 199 108 91 0.418 0.227 0.191
Data Source: National Statistics Office, 2000 census
TABLE 1. MOTHER TONGUE/ETHNICITY BY SEXCITY OF BATAC
2000
ETHNICITYHOUSEHOLD POPULATION % DISTRIBUTION
12
Therefore, as shown in Table 1, 46,780 or 98.257% out of the 47,610 household population in 2000 census in the City of Batac speaks the Ilocano dialect. Only 240 or 0.50% speaks Tagalog and the remaining 1.24 % or 590 speak English, Kankaney, Aklanon, Kapampangan, Ilonngo, Waray etc.
Religious Affiliation
Religious affiliation is the self-identified association of a person with a religion, denomination
or sub-denominational religious group. Batac is predominantly Aglipayan with a total of 29,657 adhering to this faith. The other Bataqueños follow other beliefs like the Roman Catholic, Iglesia Ni Cristo, Philippine Benevolent Missionaries Association, Evangelicals, Jehovah’s Witness, Church of Jesus Christ of the Latter Day Saint, and others. Please refer to Table 2.
RELIGIOUS AFFILIATION NUMBER % TO TOTAL
TOTAL POPULATION 55,201 1.00
Roman Catholic 18,327 0.3320Aglipayan 29,657 0.5373Islam 10 0.0002Iglesia ni Cristo 1,833 0.0332United Church of Christ in the Philippines 515 0.0093Lutheran Church in the Philippines 11 0.0002Philippine Episcopal Church 28 0.0005Iglesia Evangelista Methodista en Las Pilipinas 3 0.0001United Methodist Church 43 0.0008Other Methodist 7 0.0001Salvation Army, Philippines 3 0.0001Convention of the Philippine Baptist Church 171 0.0031Other Protestant 141 0.0026Buddhist 25 0.0004Church of Jesus Christ of the Latter Day Saint 270 0.0049Jehovah's Witness 280 0.0051Philippine Benevolent Missionaries Association 1,761 0.0319Seventh Day Adventists 71 0.0013Evangelicals 1,247 0.0226Bible Baptist 129 0.0023Southern Baptist 4 0.0001Association of Baptist Churches in Luzon, Visayas and Mindanao 2 0.0000
Association of Fundamental Baptist Church in the Philippines 6 0.0001
International Baptist Missionary Fellowship - -Missionary baptist Churches of the Philippines - -Other Baptist 44 0.0008Tribal Religions 7 0.0001Others 492 0.0089None 18 0.0003Unknown 93 0.0017
DATA SOURCE : Computed by the City Planning Team
TABLE 2. RELIGIOUS AFFILIATIONCITY OF BATAC
2015
13
POPULATION SIZE AND GROWTH RATE
The total population of Batac City as of the latest NSO Census (2015) was 55,201. From the first census year in 1903, Batac’s population continuously increased. It was noted
that from 1903 to 1918, there was an absolute change of 4,732 persons or 1.48%. On the other hand, from 1918 to 1939, there was an absolute decrease of 1,779 persons or -0.37% for the reason that the World War I broke-out.
From 1939 to 1948, it reflected an absolute increase of 380 persons or 0.19%. It reflected
again an absolute increase of 4,552 persons or 1.54%, for the year 1948 to 1960.
An absolute change of 5,975 persons, was shown from 1960 to 1970. From 1980 to 1990 there was an absolute high increase of 5,513 persons or 1.47%. Moreover, from 1990 to 1995, there was a slight increase of 2,442 persons or 1.11%.
The National Census and Statistics Office, now the Philippine Statistic Authority, 2000, 2007, 2010 and 2015 reports showed that the city has a population of 47,682, 50,675, 53,542 and 55,201 respectively. For censal years 2000 to 2007, it shows a growth rate of 0.87% or an equivalent of 2,993 persons annually. For the years 2007 to 2010, it shows a growth rate of 1.85% or an equivalent of 2,867 persons and for 2010 to 2015, it showed a growth rate of 0.61% or an equivalent of 1,659 individuals. Computation used was the Geometrical method of population growth rate.
The historical growth of the population in the different census years in Batac City is shown in
Table 3.
BATAC BATAC BATAC
1903 19,254
1918 23,986 4,732 1.481939 22,207 -1,779 -0.371948 22,587 380 0.191960 27,139 4,552 1.541970 33,114 5,975 2.011975 35,230 2,116 1.251980 37,579 2,349 1.301990 43,092 5,513 1.381995 45,534 2,442 1.112000 47,682 2,148 0.932007 50,675 2,993 0.872010 53,542 2,867 1.852015 55,201 1,659 0.61
Data Source: NSO / PSA various population census and AGR was computed by the City PlanningTeam
Table 3. POPULATION SIZE AND GROWTH RATECITY OF BATAC AND ILOCOS NORTE PROVINCE
1903 - 2015
CENSUS YEARPOPULATION INCREASE/DECRE
ASEAVERGARE
GROWTH RATE
14
GROWTH OF BARANGAY POPULATION
Batac City posted a total population of 55,201 persons as of the August 2015 National Census. This recorded a 0.61 percent increase (1,659persons) over the 2010 census.
Among the 43 barangays of the city, Brgy. Aglipay of the urban area has the most populated
barangay with a 2.56 percent share (1,412 persons) of the city’s total population, followed by Brgy. Nalupta with percent share of 2.22 (1,228 persons). For the least populated urban barangay, Brgy. Lacub was identified which have a 0.91 percent share (502 persons) of the city’s total population. On the otherhand, Brgy. Tabug of the rural area posted the most populated barangay having a share of 6.12 percent (3,381 persons) of the city’s total population followed by Brgy. Baay with a 5.57 percent (3,075 persons). Barangay Bininggan posted the least populated barangay in the rural area with a percent share of 0.81 % or an equivalent of 445 individuals. (See Table 4.)
2010 2015% SHARE TO
TOTAL POPULATION
AVERAGE GROWTH RATE (%)
2010 2015% SHARE TO
TOTAL POPULATION
AVERAGE GROWTH RATE (%)
URBAN BARANGAY RURAL BARANGAY1 Ablan 746 647 1.17 -2.81 1 Baay 3,141 3,075 5.57 -0.422 Acosta 1,159 1,205 2.18 0.78 2 Baligat 1,850 1,907 3.45 0.613 Aglipay 1,253 1,412 2.56 2.42 3 Baoa East 1,442 756 1.37 -12.124 Barani 1,184 659 1.19 -11.06 4 Baoa West 1,186 1,218 2.21 0.535 Ben-agan 641 659 1.19 0.56 5 Bil-loca 2,743 2,866 5.19 0.886 Callaguip 826 900 1.63 1.73 6 Biningan 439 445 0.81 0.277 Cangrunaan 955 961 1.74 0.13 7 Bungon 1,400 1,520 2.75 1.668 Caunayan 1,162 1,175 2.13 0.22 8 Camandingan 1,451 1,499 2.72 0.659 Lacub 478 502 0.91 0.98 9 Camguidan 508 535 0.97 1.04
10 Nalupta 1,174 1,228 2.22 0.90 10 Capacuan 689 753 1.36 1.7911 Palpalicong 732 827 1.50 2.47 11 Colo 1,297 1,360 2.46 0.9512 Ricarte 793 818 1.48 0.62 12 Dariwdiw 1,863 1,883 3.41 0.2113 San Julian 547 543 0.98 -0.15 13 Mabaleng 1,101 1,158 2.10 1.0114 Valdez 863 945 1.71 1.83 14 Magnuang 1,774 2,145 3.89 3.87
15 Maipalig 559 566 1.03 0.2516 Nagbacalan 1,093 1,109 2.01 0.2917 Naguirangan 1,183 1,276 2.31 1.5318 Palongpong 1,672 1,729 3.13 0.6719 Parangopong 1,282 1,292 2.34 0.1620 Payao 1,365 1,384 2.51 0.2821 Pimentel 1,165 1,232 2.23 1.1222 Quiling Norte 1,188 1,330 2.41 2.2823 Quiling Sur 2,313 2,838 5.14 4.1824 Quiom 898 970 1.76 1.5525 Rayuray 955 995 1.80 0.8226 San Mateo 1,089 1,111 2.01 0.4027 San Pedro 921 1,038 1.88 2.4228 Sumader 1,201 1,349 2.44 2.3529 Tabug 3,261 3,381 6.12 0.73
Sub-Total 41,029 42,720 76.65 19.9852 Sub-Total 12,513 12,481 23.35 -1.3650 Grand Total 53,542 55,201 100.00 0.6122
Data Source: NSO 2010 & 2015 census and City Planning Team
TABLE 4. POPULATION SIZE AND AVERAGE GROWTH RATE BY BARANGAYCITY OF BATAC, ILOCOS NORTE
2010 & 2015
BARANGAY
POPULATION
BARANGAY
POPULATION
15
POPULATION DENSITY
The gross density of Batac City with a population of 55,201 in 2015 was 3.00 persons per hectare wherein the total land area is 16, 101 hectares. With an urban population of 12,481 in 2015 and a total land area of 190.6126 hectares, the gross urban density is 65 persons per hectare. On the otherhand, the total rural land area is 15,910.3882 hectares and the rural population is 42,720 as of 2015, the population density is 3 persons per hectare. (See Table 5.)
POPULATION 2015
LAND AREA (in hectares)
POPULATION DENSITY
(Population or Persons/has.)
POPULATION 2015
LAND AREA (in hectares)
POPULATION DENSITY
(Population or Persons/has.)
URBAN BARANGAY RURAL BARANGAY1 Ablan 647 7.9982 81 1 Baay 3,075 369.6976 82 Acosta 1,205 11.7782 102 2 Baligat 1,907 488.3082 43 Aglipay 1,412 11.6013 122 3 Baoa East 756 270.4221 34 Barani 659 7.6653 86 4 Baoa West 1,218 290.6551 45 Ben-agan 659 10.1512 65 5 Bil-loca 2,866 359.5249 86 Callaguip 900 16.5454 54 6 Biningan 445 439.0712 17 Cangrunaan 961 8.1265 118 7 Bungon 1,520 411.4199 48 Caunayan 1,175 38.8981 30 8 Camandingan 1,499 966.7399 29 Lacub 502 8.5100 59 9 Camguidan 535 307.6630 2
10 Nalupta 1,228 18.9844 65 10 Capacuan 753 343.4523 211 Palpalicong 827 13.6049 61 11 Colo 1,360 405.8550 312 Ricarte 818 9.7896 84 12 Dariwdiw 1,883 479.5734 413 San Julian 543 9.4191 58 13 Mabaleng 1,158 728.1638 214 Valdez 945 17.5404 54 14 Magnuang 2,145 686.5136 3
15 Maipalig 566 1,778.7258 0.3216 Nagbacalan 1,109 716.6464 217 Naguirangan 1,276 278.5155 518 Palongpong 1,729 278.9368 619 Parangopong 1,292 319.9987 420 Payao 1,384 675.5894 221 Pimentel 1,232 614.0335 222 Quiling Norte 1,330 232.8858 623 Quiling Sur 2,838 336.4590 824 Quiom 970 1,229.0969 125 Rayuray 995 231.6670 426 San Mateo 1,111 320.2455 327 San Pedro 1,038 878.0273 128 Sumader 1,349 710.9263 229 Tabug 3,381 761.5743 4
Sub-Total 42,720 15,910.3882 3 Sub-Total 12,481 190.6126 65 Grand Total 55,201 16,101.00 3Data Source: NSO 2010 census & the CDP Technical Working Group
TABLE 5. POPULATION, LAND AREA AND POPULATION DENSITY BY BARANGAYCITY OF BATAC
2015
Barangay Barangay
16
HOUSEHOLD POPULATION AND AVERAGE HOUSEHOLD SIZE
In the 2000 National Census, Batac has a total household population of 47,610. The urban
population share was 23.88%, while the rural area share was 76.12%. On the otherhand, the total number of household in 2000 was 9,882. Out of it, 2,441 or 24.70% were residing in the urban area and 7,441 or 75.30% were residing in the rural area (see table 3A.8). The average household size for the same period was five (5) persons per household.
17
URBAN – RURAL DISTRIBUTION
The Philippine Statistics Authority 2015 report revealed that the urban population was 12,481 and the rural population was 42,720. In the urban barangays, Aglipay has the biggest population with land area of 11.6013 while Brgy. Lacub has the smallest population of 502 persons with a land area of 8.51hectares respectively. At the rural area, Brgy. Tabug has the most number of population followed by Brgy. Baay which have a 3,381 persons and 3,075 persons respectively. (See Table 5).
POPULATION 2000 HOUSEHOLD POPULATION
NUMBER OF HOUSEHOLDS
AVERAGE HOUSEHOLD
SIZE
POPULATION 2000
HOUSEHOLD POPULATION
NUMBER OF HOUSEHOLDS
AVERAGE HOUSEHOLD
SIZE
URBAN BARANGAY RURAL BARANGAY1 Ablan 790 790 168 5 1 Baay 2,817 2,817 613 52 Acosta 1,006 1,006 226 4 2 Baligat 1,534 1,534 340 53 Aglipay 1,064 1,064 231 5 3 Baoa East 643 643 119 54 Barani 608 582 117 5 4 Baoa West 1,159 1,159 242 55 Ben-agan 623 623 131 5 5 Bil-loca 2,053 2,019 470 46 Callaguip 751 751 158 5 6 Biningan 358 358 65 67 Cangrunaan 872 872 199 4 7 Bungon 1,516 1,516 338 48 Caunayan 1,188 1,188 267 4 8 Camandingan 1,351 1,351 266 59 Lacub 532 532 113 5 9 Camguidan 468 468 99 5
10 Nalupta 1,060 1,060 231 5 10 Capacuan 612 612 115 511 Palpalicong 653 648 133 5 11 Colo 1,000 1,000 206 512 Ricarte 821 821 161 5 12 Dariwdiw 1,753 1,753 370 513 San Julian 561 561 125 4 13 Mabaleng 934 934 176 514 Valdez 879 872 181 5 14 Magnuang 1,761 1,761 350 5
15 Maipalig 569 569 101 616 Nagbacalan 952 952 196 517 Naguirangan 974 974 185 518 Palongpong 1,486 1,486 291 519 Parangopong 1,051 1,051 211 520 Payao 1,242 1,242 258 521 Pimentel 1,107 1,107 224 522 Quiling Norte 953 953 204 523 Quiling Sur 2,350 2,350 463 524 Quiom 806 806 164 525 Rayuray 845 845 170 526 San Mateo 943 943 199 527 San Pedro 865 865 168 528 Sumader 1,136 1,136 219 529 Tabug 3,036 3,036 619 5
Sub-Total 36,274 36,240 7,441 5 Sub-Total 11,408 11,370 2,441 5 Grand Total 47,682 47,610 9,882 5Data Source: NSO 2000 census & the City Planning Team
TABLE 6. TOTAL POPULATION, HOUSEHOLD POPULATION, NUMBER OF HOUSEHOLDS,AND AVERAGE HOUSEHOLD SIZE BY BARANGAY
CITY OF BATAC2000
BARANGAY BARANGAY
18
Urban population decreased by 32 within a span of five (5) years, from 2010 to 2015. This is
due to the out migration of residences who went to reside abroad, nearby town or in the rural area of the city. The rural population, on the other hand increased by 1,691 from 2010 to 2015. Please refer to Table 4.
TEMPO AND LEVEL OF URBANIZATION
For the census year 2000, the urban population recorded a negative growth rate of -1.3318%. This negative growth rate is due to out-migration of residents in the urban area maybe for the reasons that they have preferred to reside at the rural area as reflected in the increase of its population, or maybe, most of the residents from the urban areas go abroad for a greener pasture. For a span of seven years, urban barangays in the locality have increased its growth rate from -1.33187 to 0.5251%. This means that population in the urban barangays have increase, more job opportunities and residents have found more security for their families with regards to financial status. For the census year 2007, the tempo of urbanization is 23.35%. This means that population in the rural areas are growing faster than the urban. However, for census year 2010, there was an increased in the tempo of urbanization of .02 percent. But, result in the recently concluded National Census last August 2015, the city’s tempo of urbanization decreased to 22.61% from the 2010 National Census of 23.37%. This means that residents prefer to reside in the rural areas or resident’s properties for residential dwellings are mostly located in the rural areas (See Table 7.)
URBAN RURAL TOTAL URBAN RURAL
2000 11,408 36,274 47,682 -1.3318 1.7042 23.93
2007 11,834 38,841 50,675 0.5251 0.9816 23.35
2010 12,513 41,029 53,542 1.8771 1.8435 23.37
2015 12,481 42,720 55,201 -0.0512 0.8110 22.61
Computed by the City Planning Team
Table 7. TEMPO AND LEVEL OF URBANIZATION CITY OF BATAC
2000, 2007, 2010 & 2015
YEARPOPULATION POPULATION GROWTH
RATE TEMPO OF URBANIZATION
(%)
19
AGE – SEX DISTRIBUTION
As shown in Table 8, with regards to total population, male and female population is relatively equal in number for the census year 2015. In 2015, the age specific sex ratio indicates that male plurality occurred in age group 5-9, 10-14, 20-24, 25-29 & 30-34. But, from age group 40-44 to 80 & over, females outnumbered the males.
DEPENDENCY
Of the 50,675 population in 2007, 15,344 belonged to the younger age group, 3,636 to the older group, 31,695 or 60% belonged to the productive/working age group. For census year 2010 and 2015, young and old dependency ratio have remain the same with that of the census year 2007. As can be deduced from Table 9, although the younger and older age group have increased, population of the economically active age group that supports the younger and older age group have also increased.
Both Sexes Male Female Male Female
All Ages 55,201 27,455 27,746 49.74 50.26 99
Under 1 1,180 609 571 1.28 1.20 1071 - 4 4,158 2,172 1,987 4.55 4.17 109 5 - 9 5,726 2,950 2,776 6.19 5.82 10610 - 14 5,651 2,863 2,788 6.00 5.85 10315 - 19 5,383 2,697 2,686 5.66 5.63 100 20 - 24 4,850 2,405 2,445 5.04 5.13 9825 - 29 4,441 2,241 2,200 4.70 4.61 10230 - 34 4,282 2,238 2,044 4.69 4.29 10935 - 39 3,818 1,922 1,896 4.03 3.98 10140 - 44 3,317 1,644 1,673 3.45 3.51 9845 - 49 2,670 1,353 1,316 2.84 2.76 10350 - 54 2,185 1,022 1,162 2.14 2.44 8855 - 59 1,849 860 989 1.80 2.07 8760 - 64 1,732 815 917 1.71 1.92 8965 - 69 1,238 561 676 1.18 1.42 8370 - 74 933 401 533 0.84 1.12 7575 - 79 803 346 457 0.73 0.96 76
80 & over 986 355 631 0.75 1.32 56
Computed by the City Planning Team
POPULATION (2015) % TO TOTAL SEX RATIO
TABLE 8. TOTAL POPULATION BY AGE-GROUP, SEX AND SEX RATIO
CITY OF BATAC2015
AGE GROUP
YOUNGER AGE GROUP
WORKING AGE GROUP
OLDER AGE GROUP
0 - 14 15 - 64 65 And Over YOUNG OLD TOTAL
2007 15,344 31,695 3,636 48 11 60
2010 16,212 33,488 3,841 48 11 60
2015 16,715 34,526 3,960 48 11 60
Computed by the City Planning Team
TABLE 9. DEPENDENCY RATIOCITY OF BATAC
2007, 2010 & 2015
YEARDEPENDENCY RATIO(%)
20
LABOR FORCE
As per 1990 record of the National Statistics Office, labor force of the City of Batac has 29,032 household population 15 years old and over. Males which belong to the labor force that are employed, numbered to 10,979 or 37.82% and 4,128 or 14.22% belong to the female. Unemployed male numbered to 395 or 1.36% while the unemployed female numbered to 690 or 2.38%. Household population not in the labor force comprises of 2,699 male and 10,141 female. Since the female outnumbered the males which belong to the not in the labor force, it could be assumed that most of them are plainly housewives. Please refer to Table 10.
PROJECTED LABOR FORCE
By the year 2013, it is projected that the total household population would be 58,898, of which, 39,697 household population would belong to the 15 years old and over which comprises the working population. Out of the 15 years old and over population, 22,151 belong to the labor force with which 20,667 are employed and 1,484 are unemployed. Population not in the labor force numbered to 17,546. For the year 2018, household population that are in the labor force would be 23,711, of which 22,122 are employed and 1,589 are unemployed. Not in the labor force population would be 18,782. (See Table 11.)
EMPLOYED % UNEMPLOYED %
MALE 14,073 10,979 37.82% 395 1.36% 2,699 9.30%
FEMALE 14,959 4,128 14.22% 690 2.38% 10,141 34.93%
BOTH SEXES 29,032 15,107 52.04% 1,085 3.74% 12,840 44.23%
Data Source: NSO
TABLE 10. LABOR FORCECITY OF BATAC
1990
SEXHOUSEHOLD
POPULATION 15 YEARS OLD & OVER
IN THE LABOR FORCE (ECONOMICALLY ACTIVE NOT IN THE LABOR FORCE %
2013 2014 2015 2016 2017 2018 2019
Total Household Population 43,071 58,898 59,705 60,523 61,352 62,193 63,045 63,909
Household Population 15 years old and over 29,032 39,697 40,241 40,793 41,351 41,918 42,492 43,074
In the Labor Force 22,151 22,454 22,762 23,074 23,390 23,711 24,035 Employed 15,107 20,667 20,950 21,237 21,528 21,823 22,122 22,425 Unemployed 1,085 1,484 1,505 1,525 1,546 1,567 1,589 1,611
Not in the Labor Force 12,840 17,546 17,787 18,030 18,278 18,528 18,782 19,039Computed by the City Planning Team
TABLE 11. PROJECTED LABOR FORCECITY OF BATAC
2013-2019
CENSUS YEAR 1990
PROJECTED LABOR FORCE
21
The household population that are not in the labor force are those that belong to the dependent group. These are the household population that are still studying and those that are in the old – age group. They are dependent with the economically active age – group.
It could be deduced from Table 11 that household population not in the labor force are
increasing, however, the city government sees to it that this situation is being taken cared of because the city government believes that giving dole – outs is not the solution to alleviate poverty, or the means to improve economic status and quality of life of its people. Instead, the city government empowers its constituents with the right skills and trainings which they can utilize for livelihood and employment. This includes the livelihood trainings for senior citizens and scholarship programs to poor but deserving students
PROJECTED POPULATION SIZE
Based from the Geometric Method of
population projections, the projected population in the year 2016 is 55,538; 55,877 in 2017; 56,217 in 2018; 56,560 in 2019; and 56,905 in 2020. Moreover, from the 2010 and 2015 census, the computed annual growth rate of the city is 0.61%. Refer to Table 3 and Table 12.
YEAR
2016
2017
2018
2019
2020Computed by the City Planning Team
55,877
TABLE 12. PROJECTED POPULATIONCITY OF BATAC
2016-2020
PROJECTED POPULATION
55,538
56,217
56,560
56,905
22
PLEDGE
We the officials and employees of the City of Batac,
commits to:
Serve our constituents 24 hours a day,
Return back every centavo worth of your taxes
through responsive delivery of basic services as
embodied in the Local Government Code, Executive
& Legislative Agenda of the City Government,
Serve with integrity, professionalism and dedication,
Provide equal treatment to all our constituents
irrespective of color, race, religion, gender and
political affiliation,
Attend to your complaints about our services as soon
as possible and take corrective measures through our
public assistance desk, hotline number 169 and our
website www.batac.gov.ph.
23
PERFORMANCE PLEDGES
THE OFFICE OF THE MAYOR COMMITS TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGES TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES RESPONSE TIME (per transaction) PERSON/S RESPONSIBLE
Issue Mayor’s Clearance 30 minutes or upon availability of the Mayor
ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
Approve request to hang streamer(s)
45 minutes or upon availability of the mayor
ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MARIBETH T. AMBONI
Approve request to conduct advertising and promotional activities
40 minutes ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MARIBETH T. AMBONI
Schedule Solemnization of Marriage
30 minutes MAYOR ALBERT D. CHUA JOCELYN D. VILLAVICENCIO MARIBETH T. AMBONI
Solemnize Marriage 1 ½ hour MAYOR ALBERT D. CHUA Approve and coordinate request on the use of city facilities and equipment
1 day CRISMA C. CALDERON
Approve and coordinate request on the use of the City Ambulance
1 day CRISMA C. CALDERON MARIBETH T. AMBONI
Endorsement – permit to cut trees
51 minutes MARIBETH T. AMBONI ERNEST JEONE PARBO NIKKO BAUTISTA
Issue Mayor’s Permit for private tricycle
55 minutes or upon availability of the Mayor
ERNEST JEONE C. PARBO NIKKO A. BAUTISTA CRISMA C. CALDERON
Receives/Records requests to conduct fund raising activities/solicitations
1 hour and 15 minutes CRISMA C. CALDERON ERENSTN JEONE PARBO MARIBETH T. AMBONI
Issue Mayor’s Permit to conduct Motorcade or Procession
1 hour and 3 minutes or upon availability of the Mayor
ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO BAUTISTA
OFFICE OF THE CITY MAYOR City Mayor - ENGR. ALBERT D. CHUA
2F City Hall Building, City of Batac Tel. No. (077) 792-3135; Fax No. (077) 617-1725
24
Approve Barangay Request 32 minutes or Upon availability of the Mayor
MAYOR ALBERT D. CHUA NIKKO A. BAUTISTA MARIBETH T. AMBONI
Approve request for the use of burial plot at the city cemetery; and or request for discount on burial plot rate
37 minutes or upon availability of the Mayor
MAYOR ALBERT D. CHUA CRISMA C. CALDERON MARIBETH T. AMBONI
Receives and records request to borrow blood
25 minutes CRISMA C. CALDERON ERNEST JEONE C. PARBO NIKKO A. BAUTISTA
Receives and checks the completeness of requirements for the SHS Scholarship
5-10 minutes MARIBETH T. AMBONI ERNEST JEONE C. PARBO NIKKO A. BAUTISTA
25
SECURING MAYOR’S CLEARANCE
ABOUT THE SERVICE:
Residents of the City may secure Mayor’s Clearance for purposes of employment and application for firearm license or driver’s license. WHO MAY AVAIL OF THE SERVICE: All residents of the City of Batac WHAT ARE THE REQUIREMENTS:
• Barangay Clearance • Official Receipt from the Office of the City Treasurer • Documentary Stamp
FEES/CHARGES:
• Local Purpose P150.00 • For Abroad P250.00 • For Firearm License: P1,000.00
SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE:
STEP
S
APPLICANT/
CLIENT
SERVICE
PROVIDER
PROCES
SING TIME
PERS0N IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1. Present the complete requirements and signs Logbook
Receives and checks the completeness and correctness of the requirements presented and prepares the clearance
5 minutes NIKKO A. BAUTISTA ERNEST JEONE PARBO MARIBETH AMBONI
Local Purpose P150.00 For Abroad P250.00 For Firearm License: P1,000
2. Receives order of payment and pays at the Treasury Office
Issues order of payment and instructs client to pay at the Treasury Office
5 minutes ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MARIBETH AMBONI
26
3. Presents Official Receipt
Prepares Mayor’s Permit
10 Minutes
ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MARIBETH AMBONI
4. Affix signature on the clearance
Verifies the completeness and correctness of the requirements presented and signs the clearance. Forwards Mayor’s Clearance for signature of the Mayor
5 minutes
ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MARIBETH T. AMBONI
3. Receive the clearance
Releases the clearance
5 minutes ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MARIBETH T. AMBONI
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
REQUEST FOR MAYOR’S APPROVAL TO HANG STREAMER(S) ABOUT THE SERVICE:
Anyone who intends to hang streamer(s) should first get the approval of the Mayor. This is a prerequisite before the Business Permits and License Section could issue a Mayor’s Permit to Hang Streamer. WHO MAY AVAIL OF THE SERVICE:
Anyone who intends to hang streamer(s)
WHAT ARE THE REQUIREMENTS:
• Submission of letter-request addressed to the City Mayor, at least one (1) week before the start of the desired period of hanging of streamer
• The purpose, period and place for the hanging of streamer; and the size of streamer should be included in the letter; the requestee’s contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee to inform him/her the feedback on the request
FEE/CHARGES:
• Mayor’s Permit – Php 1,000.00 • Tarpaulin Php 20.00/sqm
SCHEDULE OF THE AVAILABILITY OF SERVICE: • Mondays to Fridays • 8:00 am to 5:00 pm
27
HOW TO AVAIL OF THE SERVICE:
STEP
S
APPLICANT/
CLIENT
SERVICE
PROVIDER
PROCES
SING TIME
PERS0N IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORM
S
1. Submits a letter-request to the Office of the City Mayor
Receives the letter-request and instructs the client to wait for feedback within 1-2 days or to follow-up request after two days at the Office of the Mayor
5 minutes ERNEST JEONE C. PARBO NIKKO A. BAUTISTA
Records the letter-request.
5 minutes ERNEST JEONE PARBO NIKKO A. BAUTISTA
Forwards the letter to the Mayor for review and approval.
5 Minutes
JOCELYN D. VILLAVICENCIO MARIBETH T. AMBONI
Reads and reviews the letter-request and writes marginal notes/ approval in the letter.
10 minutes
MAYOR ALBERT D. CHUA
Calls the attention of the client and informs him/her the Mayor’s action/ approval on the request, then forwards a copy of the letter to the Business Permits and License Section, and to the General Services Office.
10
minutes
CRISMA C. CALDERON
2. Follow-up the approval of the letter-request at the Office of Business Permits and License Section.
Assesses fees for the hanging of streamer, continues to transact with the client for the issuance of a Mayor’s Permit
10 minutes
ARNILDA B. LACAMBRA
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
28
REQUEST FOR MAYOR’S APPROVAL TO CONDUCT ADVERTISING AND PROMOTIONAL ACTIVITIES
ABOUT THE SERVICE:
Anyone who intends to conduct advertising and promotional activities should first get the approval of the Mayor before conducting said activities. WHO MAY AVAIL OF THE SERVICE:
Anyone who intends to conduct advertising and promotional activities. WHAT ARE THE REQUIREMENTS:
• Submission of letter-request addressed to the City Mayor, at least one (1) week before the activity
• The purpose, schedule and venue of the activity should be included in the letter; the requestee’s contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee to inform him/her the feedback on the request.
FEE/CHARGES:
• Subject to Business Permits and Licensing Office computation SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 am 5:00 pm
HOW TO AVAIL OF THE SERVICE:
STEP
S
APPLICANT/
CLIENT
SERVICE PROVIDER
PROCES
SING TIME
PERS0N IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1.
Submit complete requirements to the Office of the City Mayor
Receives the documents and instructs the client to wait for feedback within 5 days or to follow-up request after two days at the Office of the Mayor.
5 minutes
ERNEST JEONE C. PARBO NIKKO A. BAUTISTA
Records the documents then forwards them to the Mayor.
5 minutes
CRISMA C. CALDERON
29
Reads and reviews the documents and writes marginal notes/approval in the letter.
10 minutes or, upon
the availability
of the mayor
MAYOR ALBERT D. CHUA
Calls the attention of the client and informs him/her the Mayor’s action/ approval on the request, then forwards a copy of the documents to the Business Permits and License Section, and to the General Services Office.
10 minutes
JOCELYN D. VILLAVICENCIO MARIBETH T. AMBONI
2.
Follow-up the approval of the letter-request at the Office of Business Permits and License Section.
Assesses fees for the activity, continues to transact with the client for the issuance of a Mayor’s Permit
10 minutes
ARNILDA B. LACAMBRA
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
REQUEST FOR SOLEMNIZATION OF MARRIAGE ABOUT THE SERVICE:
Couples may request the City Mayor to solemnize their marriage at the Office of the Mayor.
The City Mayor solemnizes marriage(s) only on the 8th, 18th, or 28th day of the month. WHO MAY AVAIL OF THE SERVICE:
Couples who intend to marry
WHAT ARE THE REQUIREMENTS:
• Marriage License; or Affidavit of Cohabitation, if the parties are living together for a minimum of five (5) years
30
FEES/CHARGES: • None
SCHEDULE OF THE AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE PROVIDER
PROCESSING
TIME
Person(s)
responsible
FEES/
CHARGES
FORMS
1. Seek approval of the City Mayor for the desired schedule of solemnization of marriage
Checks the availability of the Mayor and gets his approval.
15 minutes
JOCELYN VILLAVICENCIO MARIBETH T. AMBONI
2. Submit marriage license/affidavit of cohabitation
Receives the document and record the schedule of marriage
5 minutes
JOCELYN VILLAVICENCIO MARIBETH T. AMBONI
3. Go to the Local Civil Registrar and submit affidavit of cohabitation
Prepares the Certificate of Marriage
10 minutes VIC ANDREW COCSON JOYCE RAMOS
4. Go to the Office of the Mayor on the scheduled date of marriage
Solemnizes the Marriage Registers Certificate of Marriage at the Office of the Local Civil Registrar
1 ½ hours 15 minutes
MAYOR ALBERT D. CHUA VIC ANDREW COCSON JOYCE RAMOS
5. Receive the original copy of the Certificate of Marriage
Releases the original copy of the Certificate of Marriage
3 minutes
VIC ANDREW COCSON JOYCE RAMOS
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
REQUEST FOR THE USE OF THE IMELDA CULTURAL CENTER/CITY BASKETBALL COURT, CITY TOURIST BUSES, KALIPI TRAINING CENTER, AND CITY EQUIPMENT
ABOUT THE SERVICE:
The public may avail of the use of equipment and facilities of the City Government. WHO MAY AVAIL OF THE SERVICE:
Anyone who wishes to use the city’s facilities.
31
WHAT ARE THE REQUIREMENTS:
• Submission of letter-request addressed to the City Mayor, at least one (1) week before the desired schedule of use of a particular equipment/facility
• The purpose and the desired schedule of use of a particular equipment/facility should be included in the letter; the requestee’s contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee as regards the feedback of his/her request
• Full payment of fees at the Office of the City Treasurer at least three (3) days before the use of equipment/facility
FEES/CHARGES:
IMELDA CULTURAL CENTER AND CITY BASKETBALL COURT
• DAYTIME (6:00AM-6:00 PM) - P2,000.00 • IF USED DURING NIGHT (6:01PM-12:00MN) P3,000.00 • IF USED BEYOND MIDNIGHT (00:01MN)- additional 800.00/hour
CITY TOURIST BUS (rental – excluding gasoline)
• P12,000.00 – rental for one day (from any town in Ilocos Norte to La Union/Manila) • Fuel/Oil and Toll Fees – to be borne by the client
KALIPI TRAINING CENTER
• P6,000.00 – maximum of four (4) hours (daytime) • P8,500.00 – maximum of four (4) hours (night time) • P1,500.00 /hr (Extension)
SCHEDULE OF THE AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE PROVIDER
PROCESSING
TIME
Person(s) responsible
FEES/
CHARGES
FORM
S
1. Submit a letter-request to the Office of the City Mayor
Receives the letter-request and instructs the client to wait for feedback within 2 days or to follow-up request after two days at the Office of the Mayor.
5 minutes
CRISMA C. CLADERON ERNEST JEONE PARBO
Receives and records the letter-request; checks the availability of the equipment /facility then forwards the letter to the City Mayor for review and approval.
10 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO
32
Reads the letter-request and writes marginal notes in the letter.
10 minutes, or upon
availability of the Mayor
MAYOR ALBERT D. CHUA
. Coordinates with concerned office(s) and give the office(s) a copy of the letter-request; coordinates with the requestee as regards the Mayor’s action on the request.
10 minutes
CRISMA C. CALDERON ERNEST JEONE PARBO
2. Follow-up the request at the Office of the Mayor
Gives a copy of the letter-request with the marginal notes of the Mayor; gives instructions to the requestee.
5 minutes CRISMA C. CALDERON ERNEST JEONE PARBO
3. Pay at the Office of the City Treasurer
Collects Payment and issues Official Receipt
5 minutes VANNY C. GAMET LERRYBETH B. JUAREZ
4. Present receipt to the Office of the Mayor
Records payment and the Official Receipt Number
5 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO
5. Finalize all the details of the request
Records then coordinates the final details of the request with the concerned office(s)
15 minutes CRISMA C. CALDERON ERNEST JEONE C. PARBO
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
REQUEST FOR THE USE OF THE CITY AMBULANCE ABOUT THE SERVICE:
The public may avail of the use of the city ambulance upon submitting a letter-request to be approved by the City Mayor and upon payment of the necessary fees. WHO MAY AVAIL OF THE SERVICE:
Patients, who are resident of the city, or their authorized representatives
33
WHAT ARE THE REQUIREMENTS:
• Submission of letter-request addressed to the City Mayor • The purpose and the desired schedule of use should be included in the letter; the requestee’s
contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee as regards the feedback of his/her request.
• Full payment of fees at the Office of the City Treasurer. FEES/CHARGES:
• Fees for the fuel/oil to be used • Per diem of the driver(s)
SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE PROVIDER
PROCESSING
TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1. Coordinate with the Office of the City Health Officer as regards the use of the city ambulance
Evaluates the purpose of use and checks the availability of the city ambulance.
10 minutes
DR. ALICIA A. AGBAYANI
Informs the Office of the Mayor as regards the request and the availability of the city ambulance.
5 minutes
DR. ALICIA A. AGBAYANI
2. Submit a letter-request to the Office of the City Mayor
Receives and records the letter-request.
5 minutes
CRISMA C. CALDERON MARIBETH T. AMBONI
34
Check the availability of the ambulance and forwards the letter to the City Mayor for review and approval.
5 minutes
CRISMA C. CALDERON MARIBETH T. AMBONI
Reads the letter-request and writes marginal notes/approval in the letter.
10 minutes, or upon availability of the Mayor
MAYOR ALBERT D. CHUA
Informs the City Health Officer of the approval of the request
5 minutes
CRISMA C. CALDERON
3. Follow-up request at the Office of the Mayor
Gives a copy of the letter-request with the marginal notes/ approval of the Mayor to the requestee; transacts with the requestee as regards the payment for gasoline expenses, per diem of the driver/s, and the exact time and date of ambulance’ use.
10 minutes
CRISMA C. CALDERON MARIBETH T. AMBONI
Coordinates with the driver(s) of the ambulance, and with the Human Resource Management Office for the driver(s)’ Authority to Travel on Official Time
15 minutes CRISMA C. CALDERON MARIBETH AMBONI
35
4. Coordinate with the driver/s for the final details of the use of the ambulance
Coordinates with the client for final details of the travel and use of the ambulance
10 minutes JIMMY U. CORPUZ JOMAR PAGTAMA
5. Pay at the Office of the City Treasurer for the gasoline expenses and per diem of the driver/s
Collects payment 5 minutes VANNY C. GAMET LERRYBETH B. JUAREZ
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING MAYOR’S ENDORSEMENT TO CUT TREE(S) ABOUT THE SERVICE:
Anyone who intends to cut tree(s) shall first secure a Letter of Endorsement from the Office of the City Mayor, which is addressed to the Department of Environment and Natural Resources (DENR). This is a requirement of the DENR in issuing Permit to Cut Tree(s). WHO MAY AVAIL OF THE SERVICE:
Landowners or their authorized representative
WHAT ARE THE REQUIREMENTS:
• Submission of letter-request addressed to the City Mayor • Endorsement or Certification of no objection to cut tree(s) issued by the Punong Barangay • Proof of ownership of lot where the tree(s) is/are planted, e.g. Land Title or Tax Declaration • If lot is not owned by the requestee, Letter of Authorization issued by the lot owner
FEES/CHARGES: • None
SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
36
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE
PROVIDER
PROCESSING
TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1. Submit the complete requirements to the Office of the City Mayor
Receives the complete requirements and instructs the client to follow-up after two days at the Office of the Mayor.
5 minutes
ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
Records the documents and forwards them to the Mayor.
5 minutes
ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MARIBETH T. AMBONI
Receives and checks the completeness and correctness of the requirements and forwards them to the City Mayor for review
5 minutes
ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MARIBETH T. AMBONI
Reviews the documents and instructs the staff to prepare a Letter of Endorsement
10 minutes, or upon availability of the Mayor
MAYOR ALBERT D. CHUA
Prepares endorsement for signature of the Mayor
10 minutes
ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
Checks and signs the endorsement
10 minutes, or upon availability of the Mayor
MAYOR ALBERT D. CHUA
37
2. Pay at the Treasury Office
Collects Payment and issue’s Official Receipt
3 minutes WILHELMINA P. ALIAZAS ARIES A. BADANGUIO HAROLD B. AGUIBITIN RACHELLE G. RANGA JEFFERSON B. FERNANDEZ
3. Present Receipt at the Office of the Mayor and claim the Endorsement Letter
Releases the Endorsement Letter
3 minutes ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
REQUEST FOR MAYOR’S PERMIT FOR A NOT-FOR-HIRE (PRIVATE) TRICYCLE ABOUT THE SERVICE:
An operator of a Not-For-Hire Tricycle shall secure first a Mayor’s Permit before he/she could operate a private tricycle. A sidecar number is being assigned to it and indicated in the Mayor’s Permit. WHO MAY AVAIL OF THE SERVICE:
Owners of the Not-for-Hire Tricycles
WHAT ARE THE REQUIREMENTS:
• Filled-up and notarized Application Form issued by the Office of the Mayor • Photocopies of the Certificate of Registration and Official Receipt issued by the Land
Transportation Office (Registration should not be expired) • Deed of Sale, if the tricycle is not yet registered under the name of the applicant • Official Receipt issued by the Office of the City Treasurer
FEE/CHARGES:
• P200.00 SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
38
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE
PROVIDER
PROCESSI
NG TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1. Request application form
Issues application form
2 minutes CRISMA C. CALDERON ERNEST JEONE C. PARBO NIKKO A. BAUTISTA
2. Submit all the required documents
Receives and reviews the completeness and correctness of the documents submitted Issues a sidecar number and records data in the logbook; prepares Mayor’s Permit Signs the Mayor’s Permit
5 minutes 10 minutes 10 minutes, or upon availability of the Mayor
CRISMA C. CALDERON ERNEST JEONE C. PARBO NIKKO A. BAUTISTA CRISMA C. CALDERON ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MAYOR ALBERT D. CHUA
Application Form Official Receipt of Motor Vehicle Cert. Of Motor Vehicle
3. Receives order of payment and pays at the Treasury Office
Issues order of payment and instructs client to pay at the Treasury Office
5 minutes CRISMA C. CALDERON ERNEST JEONE C. PARBO NIKKO A. BAUTISTA
order of payment
4 Presents Official Receipt
Prepares Mayor’s Permit to operate not for hire motorized vehicle.
10 Minutes CRISMA C. CALDERON ERNEST JEONE C. PARBO NIKKO A. BAUTISTA
Official receipt
5. Verifies the completeness and correctness of the requirements presented and prepares permit and forwards to the Mayor for signature.
10 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO MAYOR ALBERT D. CHUA
6 Receive the Mayor’s Permit
Releases the Mayor’s Permit
3 minutes CRISMA C. CALDERON ERNEST JEONE C. PARBO NIKKO A. BAUTISTA
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
39
SECURING MAYOR’S PERMIT FOR FUND RAISING ACTIVITIES/SOLICITATION ABOUT THE SERVICE:
A National Government Agency, Non-government organization, Corporation, Association or
any institution shall first secure a Mayor’s Permit before it could conduct a fund-raising activity or solicitation. WHO MAY AVAIL OF THE SERVICE:
NGAs, NGOs, Corporations, Associations or any institutions to generate funds
WHAT ARE THE REQUIREMENTS:
• Submission of letter-request addressed to the City Mayor, at least one (1) week before the start of the activity
• The purpose and the desired period of activity should be included in the letter; the requestee’s contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee to inform him/her the feedback on the request
• Financial Statement of previous fund raising activity/solicitation which was approved by the City Mayor
• Documents that support the legal operation of the NGO or Association (e.g. accreditation papers)
• Official Receipt issued by the Office of the City Treasurer FEE/CHARGES:
• P500.00 SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
40
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE PROVIDER
PROCESSING
TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1. Submit letter-request and supporting documents to the Office of the City Mayor
Receives the documents and instructs the client to wait for feedback within 5 days or to follow-up request after two days at the Office of the Mayor.
5 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
Records the documents. Sees to it that financial statement of previous fund raising/solicitation (if there is a previous request approved by the Mayor) has been submitted to the office, then forwards the documents to the City Mayor for review and approval. Reads the letter-request; checks and writes marginal notes/approval in the letter. Calls the attention of the client and informs him/her the Mayor’s action on the request. Prepares the Mayor’s Permit Signs the Mayor’s Permit
5 minutes 10 minutes 10 minutes or upon availability of the Mayor 10 minutes 10 minutes 10 minutes or upon availability of the Mayor
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI CRISMA C. CALDERON ERNEST JEONE PARBO MARIBETH T. AMBONI MAYOR ALBERT D. CHUA CRISMA C. CALDERON ERNEST JEONE PARBO MARIBETH T. AMBONI CRISMA C. CALDERON ERNEST JEONE PARBO MARIBETH T. AMBONI MAYOR ALBERT D. CHUA
41
2. Follow-up the request at the Office of the Mayor; verifies the action taken by the Mayor on the request.
Gives a copy of the letter-request with the marginal notes of the Mayor; gives instructions to the client.
5 minutes CRISMA C. CALDERON ERNEST JEONE PARBO MARIBETH T. AMBONI
3. Pay at the Office of the City Treasurer
Collects Payment and issues Official Receipt
5 minutes WILMA ALIAZAS HAROLD AGUIBITIN ARIES BADANGUIO JEFF FERNANDEZ RACHEL RAÑGA
4. Present receipt to the Office of the Mayor
Records Payment
2 minutes CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH AMBONI
5. Receive the Mayor’s Permit
Releases the Mayor’s Permit
3 minutes CRISMA C. CALDERON ERNEST JEONE PARBO
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING MAYOR’S PERMIT TO CONDUCT MOTORCADE OR PROCESSION ABOUT THE SERVICE:
Any organization, association, institution or government entity should first secure a Mayor’s Permit before it could conduct a motorcade or procession in the City of Batac. WHO MAY AVAIL OF THE SERVICE:
Organizations, associations, institutions or government entities
WHAT ARE THE REQUIREMENTS:
• Submission of letter-request addressed to the City Mayor, at least one (1) week before the activity
• Official Receipt issued by the Office of the City Treasurer FEE/CHARGES:
• P1,000.00 SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
42
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE PROVIDER
PROCESSING
TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1. Submit a letter-request to the Office of the City Mayor.
Receives the letter-request and instructs the client to wait for feedback within 5 days or to follow-up request after two days at the Office of the Mayor.
5 minutes
ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
Receives and records the letter-request; sees to it that there will be no conflict of schedule of the activity, then forwards the letter to the City Mayor for review and approval.
10 minute ERNEST JEONE C. PARBO NIKKO A. BAUTISTA MARIBETH T. AMBONI
Reads the letter-request and writes marginal notes /approval in the letter.
10 minutes, or upon availability of the Mayor
MAYOR ALBERT D. CHUA
Calls the attention of the client and informs him/her the Mayor’s action on the request.
5 minutes
ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
Prepares the Mayor’s Permit
5 minutes
ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
Signs the Mayor’s Permit
10 minutes, or upon availability of the Mayor
MAYOR ALBERT D. CHUA
2. Follow-up the request at the Office of the Mayor; verifies the action taken by the Mayor as reflected in his marginal notes on the letter-request.
Gives a copy of the letter-request with the marginal notes of the Mayor
5 minutes ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
3. Pay at the Office of the City Treasurer
Collects Payment and issues Official Receipt
5 minutes WILMA ALIAZAS HAROLD AGUIBITIN ARIES BADANGUIO JEFF FERNANDEZ RACHEL RAÑGA
43
4. Present receipt at the Office of the Mayor
Records Payment
5 minutes
ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
5. Receive the Mayor’s Permit
Releases the Mayor’s Permit
3 minutes ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SEEKING MAYOR’S APPROVAL ON BARANGAY REQUEST(S) ABOUT THE SERVICE:
Barangay Officials and other barangay organizations may submit their request(s) to the Office of the Mayor for approval. Requests pertain to solutions of problems, issues, needs, improvements and other concerns in the barangays. WHO MAY AVAIL OF THE SERVICE:
Constituents of the City of Batac
WHAT ARE THE REQUIREMENTS:
• Submission of accomplished request form(s) issued by the Office of the Mayor • Program of Work, if applicable to the request • Other supporting documents
FEES/CHARGES:
• None SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
44
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE PROVIDER
PROCESSIN
G TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1. Ask for Barangay Request Form
Gives Barangay Request Form
2 minutes ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
2. Submits accomplished request form and supporting document(s) to the Office of the City Legal Consultant
Receives and records the documents and instructs client to wait for feedback within 3 days or to follow-up request the following day at the Office of the Mayor.
5 minutes
ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA
Records the Mayor’s action on the request; reroutes a copy of the request to concerned office assigned to act on the request; informs the requestee of the feedback on the request.
20 minutes CRISMA C. CALDERON ERNEST JEONE C. PARBO
3. Follow-up the request at the Office of the Mayor; verifies feedback which was earlier informed by the Staff to the requestee
Gives a copy of the documents with the marginal notes of the Mayor; instructs client to coordinate with the office assigned by the Mayor to act on the request
5 minutes ERNEST JEONE C. PARBO MARIBETH T. AMBONI NIKKO BAUTISTA
4. Coordinates with the office assigned by the Mayor to act on the request
Acts on the request CONCERNED OFFICE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
45
REQUEST FOR A DISCOUNTED RATE OF BURIAL PLOT AT THE CITY CEMETERY
ABOUT THE SERVICE:
A bona fide resident of the City who belongs, or whose immediate family member belongs to the Top 10 Priority Indigents as reflected in the Master list of Indigents of the City Social Welfare and Development Office of the City of Batac may request for a discounted rate of the use of burial plot at the city cemetery. WHO MAY AVAIL OF THE SERVICE:
Relative/s of the deceased
WHAT ARE THE REQUIREMENTS:
• Certificate of Indigency from the City Social Welfare & Development Office • Certificate of Indigency from the Barangay Captain • Death Certificate
FEE/CHARGES:
• None SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
ROCESSING TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/ CHARGES
FORMS
1. Submits a letter-request with the complete requirements to the Office of the City Mayor
Receives the letter-request and the requirements;
5 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
46
Instructs client to wait for feedback a day after the submission of the require- ments
2 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
Records the letter-request and forwards the same to the City Mayor for review, evaluation and approval.
5 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
Reads and reviews the letter-request and the supporting documents then writes marginal notes/ approval in the letter.
10 minutes
MAYOR ALBERT D. CHUA
Forwards a copy of the letter and the supporting documents to the City Planning and Development Office.
10 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
2. Follow-up the approval of the letter-request at the Office of the Mayor
Releases copy of the approval of the Mayor and instructs client to coordinate with the City Planning and Development Office & Treasury Office.
5 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
47
SECURING MAYOR’S ENDORSEMENT TO BORROW BLOOD ABOUT THE SERVICE:
Anyone who intends to borrow blood shall first secure a Letter of Endorsement from the Office of the City Mayor, which is addressed to the Medical Director of the Mariano Marcos Hospital. WHO MAY AVAIL OF THE SERVICE:
Patients, who are resident of the city, or his/her authorized
WHAT ARE THE REQUIREMENTS:
• Submission of letter-request addressed to the City Mayor • Affidavit of Undertaking
FEES/CHARGES:
• None
SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE PROVIDER
PROCESSING
TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1. Submits the complete requirements to the Office of the City Mayor
Receives the complete requirements
5 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
Records the documents and forward them to the Mayor.
15 MINUTES CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
Wait for mayors approval
Upon the availability of
the mayor
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
2. Instructs client to have an affidavit of undertaking
30 minutes ATTY. WINDELL D. CHUA
48
Prepares endorsement for signature of the Mayor
10 minutes
CRISMA C. CALDERON ERNEST JEONE C. PARBO MARIBETH T. AMBONI
Checks and signs the endorsement
10 minutes, or upon availability of the Mayor
MAYOR ALBERT D. CHUA
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
APPLICATION FOR THE JUNIOR CITY SCHOLARSHIP PROGRAM ABOUT THE SERVICE:
Junior City Scholarship Program is being extended to honor elementary graduates.
WHO MAY AVAIL OF THE SERVICE: Junior City Scholarship Program is solely availed by the elementary graduates with honors provided they meet the qualifications set by the committee. WHAT ARE THE REQUIREMENTS:
• Photocopy of student’s REPORT CARD • Principal Certificate that applicant belongs to the HONOR ROLL OF THE GRADUATING
CLASS • PSA Birth Certificate/NSO Certificate of Live Birth • Certificate of GOOD MORAL CHARACTER from school last attended • Certificate of GOOD MORAL CHARACTER from the Barangay Captain and Noted by the
DISTRICT CITY COUNCILOR • BIR INCOME TAX RETURN of parents • COMELEC CERTIFICATION that parent/s or guardian/s is/are registered voter/s of the City
of Batac • MEDICAL CERTIFICATE from a government physician
FEES/CHARGES:
• None
SCHEDULE OF AVAILABILITY OF THE SERVICE:
• Mondays to Fridays • 8:00 am to 5:00 pm
49
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING
TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/
CHARGES
FORMS
1.
Submit the complete requirements to the Office of the City Mayor
Receives the complete requirements
5 minutes
MARIBETH T. AMBONI NIKKO A. BAUTISTA ERNEST JEONE PARBO
Records the documents and forwards to concerned office
15 minutes
MARIBETH T. AMBONI NIKKO A. BAUTISTA ERNEST JEONE PARBO
2. Waits for notice for the conduct of screening/interview
Notices the qualified applicant for screening
5 minutes
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
50
VISION
To be a model of excellence in Human Resource Management among local government units in Northern Luzon MISSION Provide competent, committed, credible and compassionate public servants to ensure efficient, effective and economical delivery of basic services to the people of the City of Batac
PERFORMANCE PLEDGES
WE ARE COMMITTED TO PROVIDE THE POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES
RESPONSE
TIME per transaction
PERSONS RESPONSIBLE
Answering inquiries on application for employment
20 minutes
HELEN T. TULALI JIAN FRANCIS C. ROSARIO K-MAR S. SULIT
Issuance of service records, certificates of employment and other human resource records
30 minutes
HELEN T. TULALI JIAN FRANCIS C. ROSARIO K-MAR S. SULIT
Initial processing of terminal leave pay of former employees
2 days and 1
hour
MARLON F. SORIA HELEN T. TULALI JIAN FRANCIS C. ROSARIO K-MAR S. SULIT
HUMAN RESOURCE MANAGEMENT OFFICE Head of Office: MARLON F. SORIA
2nd Floor, Batac City Hall Tel No.: (077) 792 - 20 - 60
51
ANSWERING INQUIRIES ON APPLICATION FOR EMPLOYMENT
A. ABOUT THE SERVICE:
Applicants may inquire about the filing of their application for employment to the City Government of
Batac.
B. WHO MAY AVAIL OF THE SERVICE:
All applicants
C. WHAT ARE THE REQUIREMENTS:
None
D. FEES/CHARGES: None
E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 to 5:00 pm
F. HOW TO AVAIL OF THE SERVICE:
Steps
Applicant/Client
Service Provider
Processing
Time
Person in-
charge/responsible
Fees/
Charges
Forms
1
Signs in the logbook; asks for the requirements of application for employments; receives the list of requirements
Gives the list of requirements for application and the National Skills Registry System Form (NSRS)
10 minutes
HELEN T. TULALI JIAN FRANCIS C.
ROSARIO K-MAR S. SULIT
None
None
2
Receives instructions
Explains about the checklist of requirements; gives instructions to submit all requirements to the Office of the Mayor
5 minutes
HELEN T. TULALI JIAN FRANCIS C.
ROSARIO K-MAR S. SULIT
None
None
3
Receives feedback on application
Informs the applicant of the City Mayor’s action on application through call or text message
5 minutes
JIAN FRANCIS C.
ROSARIO K-MAR S. SULIT
None
None
x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x
52
ISSUANCE OF SERVICE RECORD/CERTIFICATE OF EMPLOYMENT AND OTHER HR RECORDS
A. ABOUT THE SERVICE: All employees may secure from the HRMO copies of service record, certificate of employment and other certifications usually required for loans, retirement and terminal leave purposes, application for credit cards and for employment by other agencies/companies. B. WHO MAY AVAIL OF THE SERVICE:
All regular and former employees C. WHAT ARE THE REQUIREMENTS:
Accomplished Request Form D. FEES/CHARGES:
None E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 to 5:00 pm F. HOW TO AVAIL OF THE SERVICE:
Steps
Applicant / Client
Service Provider
Processing time
Person(s) in
Charge/Responsible
Fees/
Charges
Forms
1
Submits accomplished request form
Records the request in the logbook; prepares and prints the requested record Approves and signs the record
20
minutes
5 minutes
HELEN T. TULALI JIAN FRANCIS C. ROSARIO K-MAR S. SULIT MARLON F. SORIA HELEN T. TULALI
None
None
Request
form
None
3
Receives the requested record; signs in the logbook
Records and issues the document
5
minutes
HELEN T. TULALI JIAN FRANCIS C. ROSARIO K-MAR S. SULIT
None
None
x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x
53
INITIAL PROCESSING OF TERMINAL LEAVE PAY A. ABOUT THE SERVICE:
Employees who had been separated from the service may request for the release of their terminal leave pay. B. WHO MAY AVAIL OF THE SERVICE:
ALL EMPLOYEES WHO HAD BEEN SEPARATED FROM THE SERVICE C. WHAT ARE THE REQUIREMENTS: Clearance from Money and Property Accountability Statement of Assets Liabilities and Networth (SALN) as of last day of service Government Service Insurance System (GSIS) Clearance Copy of latest Notice of Salary Adjustment/Step Increment Certification of No Pending Criminal/Administrative Case Copy of latest appointment Approved Application/Request for Terminal Leave Pay Acceptance of Resignation/Approval of Retirement D. FEES/CHARGES:
None E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 am to 5:00 pm
F. HOW TO AVAIL OF THE SERVICE:
Steps
Applicant / Client
Service Provider
Processing Time
Person(s) in-charge/
responsible
Fees
Forms
1 Submits complete requirements
Records in the logbook; Reviews and checks the completeness and accuracy of the documents Computes terminal leave pay and processes other required documents
30 minutes
2 days
HELEN T. TULALI JIAN FRANCIS C. ROSARIO K-MAR S. SULIT MARLON F. SORIA JIAN FRANCIS C. ROSARIO K-MAR S. SULIT
None
None
None
None
Completes the documents and forwards to the Accounting Office for the processing of voucher
30 minutes
HELEN T. TULALI JIAN FRANCIS C. ROSARIO K-MAR S. SULIT
x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x
54
VISION To be a proactive development partner or advocate of the economic and financial management team of the city government in the effective allocation and management of public resources and expenditures towards achieving its pursuit for fiscal strength and good governance. MISSION Promote, implement, and strengthen public expenditure management and directions that are suitable and supportive to the vision, program thrusts and development goals of the city government. Advocate policies and directives and judicious allocation of funds that ensure efficiency, effectiveness, transparency and accountability in public spending.
PERFORMANCE PLEDGES
We are committed to provide the highest possible quality service and pledge to achieve the following:
FRONTLINE SERVICES RESPONSE TIME (per
transaction) PERSON(S) RESPONSIBLE
1. Preliminary review of Barangay Annual/ Supplemental Budget
1 day and 7 minutes WILMA T. ICUSPIT VENUS C. FLOJO
CHRISTINE MAE M. BAYANGGOS
FERRY LOU B. TAMAYO 2. Issuance of
certification of Obligation Request as to existence of appropriation
55 minutes WILMA T. ICUSPIT VENUS C. FLOJO
CHRISTINE MAE M. BAYANGGOS
FERRY LOU B. TAMAYO
CITY BUDGET OFFICE Head of Office: WILMA T. ICUSPIT
2F City Hall Building, City of Batac, Ilocos Norte Tel No.: (077) 792 – 20 - 60
55
PRELIMINARY REVIEW OF BARANGAY ANNUAL/SUPPLEMENTAL BUDGET
ABOUT THE SERVICE:
The City Budget Office is tasked to assist barangay officials in the preparation of their barangay budget to ensure compliance with mandatory obligations and budgetary requirements prior to the review of the Sangguniang Panlungsod.
WHO MAY AVAIL OF THE SERVICE:
All barangays officials in the city
WHAT ARE THE REQUIREMENTS:
o Transmittal o Appropriation Ordinance (Amount, Numbered, Date Approved, Attested and Approved) o Budget Message o Barangay Budget Preparation Form No. 01 (Certified Statement of Income) o Barangay Budget Preparation Form No. 02 (Actual Income & Expenditure for the past
year) o Barangay Budget Preparation Form No. 03 (Actual and Estimated Income &
Expenditure for the current year) o Barangay Budget Preparation Form No. 04 (Income and Expenditure estimates for
Budget year ) o Barangay Budget Preparation Form No. 05 ( Actual and Estimated Output) o Barangay Council/Personnel Schedule o Barangay Annual Investment Program o Barangay 20% Development Plan
FEES/CHARGES:
None
SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays
8:00 A.M. to 5:00 P.M.
56
F. HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/
CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESPONSIBL
E
FEES /CHARGES
FORMS
1
Submits complete barangay budget for review
Receives the budget *Conduct and prepare preliminary review Transmit initial review to the Sangguniang Panlungsod
Within 2 Minutes Within 1 Day Within 5 Minutes
Ferry Lou B. Tamayo Christine Mae M. Bayanggos Wilma T. Icuspit Venus C. Flojo Ferry Lou B. Tamayo Christine Mae M. Bayanggos Ferry Lou B. Tamayo Christine Mae M. Bayanggos
None
Preliminary Review
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
NOTE: * If upon conduct of preliminary review, the service provider found out that there is/are error/s on the data provided, the budget will be return to the Barangay Concern.
* It includes validation upon the return of the budget to the service provider
57
CERTIFYING THE OBLIGATION REQUEST AS TO EXISTENCE OF APPROPRIATION
ABOUT THE SERVICE:
The City Budget Office certifies the existence of appropriation/ allotment that has been legally made for the purpose.
WHO MAY AVAIL OF THE SERVICE:
National Government Agencies that are being subsidized by the city
WHAT ARE THE REQUIREMENTS:
C.1 for Civil works/ Goods/ Goods-General Support Services/ Consulting Services
1. Obligation Request duly signed by Head of the requesting office 2. Project Procurement Management Plan C.2 for Cash Advance for Travelling Expenses
1. Obligation Request duly signed by Head of the requesting office 2. Approved Travel Order 3. Letter of Invitation 4. Itinerary of Travel 5. Disbursement Voucher C.3 For the Liquidation of Cash Advance used for Travelling and Training
Expenses
1. Obligation Request duly signed by Head of the requesting office 2. Approved Travel Order 3. Letter of Invitation 4. Itinerary of Travel 5. Certificate of Appearance
6. Official Receipts/ Reimbursement Expenses Receipts for Actual and or Bus/Plane Ticket (if applicable)
7. Certificate of Travel Completed 8. Disbursement Voucher if the amount of actual expenses is more than the
amount of Cash Advance or Liquidation Report if the amount of Cash Advance is more than the actual expenses incurred
58
C.4 For the Reimbursement of Travelling Expenses and Per Diem
1. Obligation Request duly signed by Head of the requesting office 2. Approved Travel Order 3. Letter of Invitation 4. Itinerary of Travel 5. Certificate of Appearance 6. Official Receipts/ Reimbursement Expenses/ Receipts for Actual Expenses 7. Disbursement Voucher
D. FEES/CHARGES:
None
E. SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays
8:00 A.M. to 5:00 P.M.
F. HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/ RESPONSIBLE
FEES /CHARGES
FORMS
1 Presents the Obligation Request to City Budget Office with complete supporting documents
Check the attached documents or completeness
Within 10 Minutes
Ferry Lou B. Tamayo Christine Mae M. Bayanggos
None Obligation Requests
Verify the availability of allotment
Within 15 Minutes
Venus C. Flojo Ferry Lou B. Tamayo Christine Mae M. Bayanggos
Assign the Obligation Request Number
Within 10 Minutes
Venus C. Flojo Ferry Lou B. Tamayo Christine Mae M. Bayanggos
59
Classify the expenditure whether Personal Services, Maintenance and Other Operating Expenses, or Capital Outlay and posting to the ledger
Within 10 Minutes
Venus C. Flojo Ferry Lou B. Tamayo Christine Mae M. Bayanggos
Confirmation and Signing of the Obligation Request
Within 5 Minutes
Wilma T. Icuspit
Release the Obligation Request to the proper or concerned office
Within 5 Minutes
Ferry Lou B. Tamayo Christine Mae M. Bayanggos
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
60
VISION
The office envisions being a top-notch body in ensuring reliability and transparency in all financial transactions of the government, through trustworthy and committed personnel.
MISSION
To continuously provide accurate financial information and render upright internal audit systems, for the effective and efficient attainment of the goals and objectives of the city.
PERFORMANCE PLEDGES
WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES
RESPONSE TIME per transaction
PERSON/S IN CHARGE/RESPONSIBLE
Issuance of Certificate of Compliance
2 hours and 8 minutes
Angelica S. Yumul Rose Marie A. Oallesma Florida S. Cadano Joselle Mariya C. Arcibal
OFFICE OF THE CITY ACCOUNTANT Head of Office: FLORIDA S. CADANO
1st Floor, City Hall Building, City of Batac, Ilocos Norte Tel. No.: (077) 792 – 2902
61
ISSUANCE OF CERTIFICATE OF COMPLIANCE
A. ABOUT THE SERVICE:
The City Accounting Office issues a Certificate of Compliance to the different barangays as a proof that they have submitted all their financial reports for the month.
B. WHO MAY AVAIL OF THE SERVICE:
Barangay Treasurers
C. REQUIREMENT: New Government Accounting Standard (NGAS) reports and cashbook
D. SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays 8:00 AM to 5:00 PM
E. HOW TO AVAIL THE SERVICE:
STEPS
APPLICANT/
CLIENT
SERVICE PROVIDER
PROCESSING
TIME
PERSON/S IN CHARGE/ RESPONSIBLE
FEES/
CHARGES
FORMS
1
Submits New Government Accounting Standard (NGAS) Reports
Records and verifies the correctness of all the entries in the NGAS reports and cashbook. Prepares the certification
2 hours
Angelica S. Yumul Rose Marie A. Oallesma
N/A
NGAS reports, cashbook
2
Presents the cashbook and the certification for approval
Approves the clearance
5 minutes
Florida S. Cadano Joselle Mariya C. Arcibal
N/A
Cashbook
3
Signs the receiving copy of the certification
Issues the approved certification
3 minutes
Angelica S. Yumul Rose Marie A. Oallesma
N/A
Certification
***END OF TRANSACTION***
62
VISION: A dynamic, accountable, united, responsive and vision-driven CPDC Team committed to generate and utilize information and technology to evolve physical, social, economic, infrastructure, cultural and environmental development frameworks guided with policies and plans to support the City Government achieve its goals to ensure betterment of its people and ecosystem. MISSION: A development oriented department on a sound working environment, manned by honest, dependable, flexible, competent and dedicated staff, fostering harmonious relationships, establishing linkages with the different stakeholders and committed to provide client’s satisfaction, rendering prompt, responsive and absolute service under ethnicity and excellence.
OFFICE OF THE CITY PLANNING & DEVELOPMENT COORDINATOR Head of Office: ENGR. NORALYN I. MANAHAN
2F/City Hall Building, City of Batac Tel. No. 677-1926
63
PERFORMANCE PLEDGES
THE CITY PLANNING AND DEVELOPMENT COORDINATOR OFFICE COMMITS TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGES TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES
RESPONSE
TIME per
transaction
PERSON/S IN CHARGE/RESPONSIBLE
Securing of Zoning Certification for Business Establishments Permit
47 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama
Securing of Zoning/Locational Clearance for Building Construction
1 day and 6
hours
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama
Securing of Mayor’s Permit on Zoning for Fence Construction
1 day 5 hours
and 25 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama
Securing a Zoning Certificate for Land Use
47 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama
64
Requesting Research Assistance/Request for Data at the City Planning and Development Coordinator Office
24 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama
Requesting Preparation of Program of Works for proposed barangay projects to be funded by barangay development fund
3 – 4 days
depending on the nature and
location of project
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy
Requesting Preparation Program of Works for proposed barangay projects to be funded by the City Government
3 – 4 days and depending on the nature of works to be
done
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy
Requesting Technical Assistance in the preparation of the Barangay Annual Investment Program (AIP) and Barangay 20% Development Fund
38 minutes
Noralyn Manahan Jennifer Manzano Gabriel Angel Gudoy
Availing of Cemetery/Burial Plot at the City Public Cemetery
45 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama
65
SECURING OF ZONING CERTIFICATION FOR BUSINESS ESTABLISHMENTS PERMIT
ABOUT THE SERVICE: All business establishment owners or all those who intends to engage in business shall secure a Zoning/Locational Certification to ensure that the place of business conforms with the Comprehensive Land Use Plan and Zoning Ordinance of the City. WHO MAY AVAIL OF THE SERVICE: All business establishment owners or all those who intends to engage in business in the City of Batac. WHAT ARE THE REQUIREMENTS:
• Barangay Clearance • Duly accomplished Unified Business Permit Application Form • Vicinity Map/Location Map
FEES AND CHARGES:
New Business Establishments - Php 500.00 Renewal of Business Establishments - Php 300.00
Fees and charges are computed based on the City Zoning Ordinance No. 3SP-2016-02, s. 2016, under Article X, Section 48 and as per 2014 Local Revenue Code of the City of Batac, with Ordinance NO. 3SP 2014-05, under Chapter III, Article F., Section 3F.02. Section 3F.05. SCHEDULE OF AVAILABILITY OF THE SERVICE
• Mondays to Fridays • 8:00 A.M. to 5:00 P.M. Saturdays and Sundays of January of every year
66
HOW TO AVAIL THE SERVICE:
Steps
Applicant/Clie
nt
Service Provider
Processin
g Time
Person(s) In
Charge/Responsible
Fees/
Charges
Form
1
2
3
Present the complete requirements/ documents then register in the logbook Receives Order of Payment and proceeds to the City Treasurer’s Office for payment of fee/s. Presents/Submits the Official Receipt to the person in charge at the City Planning & Development Coordinator Office
Checks, verifies, and reviews requirements and inform about the E.O. 01, series of 2016 Prepares Order of Payment Signs and Issues Order Of Payment Receives the Official Receipt and Prepares the Zoning Certification For Video Arcades, Computer Shops and other similar establishments:
20 minutes 5 minutes 3 minutes 15 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama Noralyn Manahan Paul Anthony Layaoen Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama
Php 500.00 – new business establishments Php 300.00 – renewal of business establishments
Unified Business Permit Application Form
67
Note: Inspection of business establishment to follow to conform with City’s Regulatory Simplification for Local Governments (RS4LG) in the issuance of business permits.
Prepares Letter of Agreement as per City Ordinance No. 26, s. 2008 – An Ordinance Regulating the Use of the Facilities of Amusement Centers by Minors during school hours on school days and providing penalties for violations thereof. Signs the Zoning Certification Issues/releases the Zoning Certification
2 minutes 2 minutes
4
Receives the documents
Noralyn Manahan Paul Anthony Layaoen Noralyn Manahan Paul Anthony Layaoen
X-X-X-X-END OF TRANSACTION-X-X-X
68
SECURING OF ZONING/LOCATIONAL CLEARANCE FOR BUILDING CONSTRUCTION
ABOUT THE SERVICE: Prior to the application of a building permit, an applicant must secure first a Locational Clearance to ensure that the place of construction is in conformity with the Comprehensive Land Use Plan and Zoning Ordinance of the City. WHO MAY AVAIL OF THE SERVICE: All those who intend to construct their residential, commercial, chapels and other institutional buildings, agro-industrial, dormitories, boarding houses, apartments and other buildings. WHAT ARE THE REQUIREMENTS:
• Duly accomplished and notarized Zoning/Locational Clearance Application Form • Photocopy of the Certificate of Title • Latest Tax Declaration • Affidavit of consent/Contract of Lease/Deed of Sale/Deed of Donation (if the
applicant is not the owner of the Lot) - duly notarized • Barangay Clearance • Vicinity Map • Site Development Plan • Complete Project Plan • Detailed Cost of Materials and Specifications
SCHEDULE OF AVAILABILITY OF THE SERVICE
• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.
FEES:
** Fees and charges are computed based on the City Zoning Ordinance No. 3SP-2016-02, s. 2016, under Article X, Section 48 and as per 2014 Local Revenue Code of the City of Batac, Chapter III, Article F., Section 3F.01, Section 3F.03 – Section 3F.05.
69
HOW TO AVAIL OF THE SERVICE:
Steps
Applicant/Client
Service Provider
Processin
g Time
Person(s) In
Charge/Responsible
Fees
Forms
1
2
Get Application Form/s and list of requirements Present the complete requirements/documents and register in the logbook
Gives application form/s needed by the applicant/s and explain the necessary data needed in the application form and requirements Receives, checks and evaluates presented/submitted documents/ requirements Conducts site inspection of the proposed project Prepares/Computes Order of Payment
5 minutes 20 minutes For urban barangays – within 4 hours For rural barangays – 1 day 10 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Paul Anthony Layaoen Michelle Manuel Noralyn Manahan Paul Anthony Layaoen Michelle Manuel
**
Zoning/Locational Clearance Application Form
70
3
4
Receives Order of Payment and proceeds to the City Treasurer’s Office (CTO) for payment of fee/s Presents/Submits the Official Receipt to the person in charge at the City Planning & Development Coordinator Office
Signs and issues Order of Payment Receives the Official Receipt and instructs the applicant/s to wait for a text message that his/her Zoning /Locational Clearance and Mayor’s Permit is ready for release For Zoning/Locational Clearance: Prepares the Zoning/Locational Clearance and records it in the logbook Reviews the Zoning/Locational Clearance and recommends approval Signs and approves the Zoning/Locational Clearance
3 minutes 2 minutes 20 minutes 10 minutes 10 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama Paul Anthony Layaoen Jennifer Manzano Paul Anthony Layaoen Noralyn Manahan
71
5
6
Receives the information for the release of Zoning/Locational Clearance & Mayor’s Permit on Zoning/Locational Clearance Receives the Zoning/Locational Clearance and Mayor’s Permit
For Mayor’s Permit on Zoning/Locational Clearance Prepares Mayor's Permit on Zoning/Locational for building and records it the logbook Reviews and recommends for approval Forwards the documents to the Mayor's Office for signature and records it in the logbook Informs applicant/s through text message that his/her Zoning/Locational Clearance and Mayor’s Permit are ready for release Releases the Zoning/Locational Clearance and Mayor’s Permit and records it in the logbook.
15 minutes 10 minutes 5 minutes 5 minutes 5 minutes
Paul Anthony Layaoen Jennifer Manzano Noralyn Manahan Paul Anthony Layaoen Paul Anthony Layaoen Gabriel Angelo Gudoy Paul Anthony Layaoen Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama
X-X-X-X-END OF TRANSACTION-X-X-X
72
SECURING OF MAYOR’S PERMIT ON ZONING FOR FENCE CONSTRUCTION
ABOUT THE SERVICE: Prior to the start of construction, all enterprises and private persons intending to construct a new or renovate a permanent perimeter fence are required to secure a Mayor’s Permit on Zoning for Fence Permit to ensure that the place of construction is in conformity with the Comprehensive Land Use Plan and Zoning Ordinance of the City. WHO MAY AVAIL OF THE SERVICE: All those who intend to construct new or renovate permanent perimeter fence. WHAT ARE THE REQUIREMENTS:
• Duly accomplished Application Form for Mayor’s Permit on Zoning for Fence • Barangay Clearance • Photocopy of the Certificate of Title (in case registered in the name of the applicant) • Latest Tax Declaration • Affidavit of consent/Contract of Lease/Deed of Sale/Deed of Donation (if the
applicant is not the owner of the Lot) duly notarized • Vicinity Map • Site Development Plan • Complete Project Plan • Detailed Cost of Materials and Specifications
SCHEDULE OF AVAILABILITY OF THE SERVICE
• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.
FEES AND CHARGES: 20 L.M. and below 500.00 21 L.M. - 50 L.M. 700.00 51 L.M. – 80 L.M. 800.00 Above 81 L.M. 1,000.00
Inspection Fee New Construction 200.00 Renovation, Alteration, Addition 100.00
73
** Fees and charges are computed based on the City Zoning Ordinance No. 3SP-2016-02, s. 2016, under Article X, Section 48 and as per 2014 Local Revenue Code of the City of Batac, Chapter III, Article F., Section 3F.01, Section 3F.05.
HOW TO AVAIL OF THE SERVICE:
Step
s
Applicant/Client
Service Provider
Processin
g Time
Person(s) In
Charge/Responsible
Fee
s
Forms
1 2
3
Get Application Form/s and list of requirements for Fence Present the complete requirements/documents and register in the logbook Receives Order of Payment and proceeds to the City Treasurer’s Office (CTO) for payment of fee/s.
Gives application form/s needed by the applicant/s and explain the necessary data needed in the application form and requirements Receives, checks and evaluates presented/submitted documents/ requirements Conducts site inspection of the proposed project Prepares/Computes Order of Payment Signs and issues Order of Payment
5 minutes 20 minutes For urban barangays – within 4 hours For rural barangays – 1 day 10 minutes 3 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Paul Anthony Layaoen Michelle Manuel Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Noralyn Manahan Paul Anthony Layaoen Michelle Manuel
**
Application Form for Mayor’s Permit on Zoning for Fence
74
4 5 6
Presents/Submits the Official Receipt to the person in charge at the City Planning & Development Coordinator Office Receives the information for the release of Mayor’s Permit on Zoning for fence Receives the Mayor’s Permit on Zoning for Fence
Receives the Official Receipt and instructs the applicant/s to wait for a text message that his/her Mayor’s Permit is ready for release For Mayor’s Permit on Zoning for Fence: Prepares Mayor's Permit and records it in the logbook Reviews and recommends for approval Forwards the documents to the Mayor's Office for signature and records it in the receiving logbook Informs the applicant/s through text message that his/her Mayor’s Permit is ready for release Releases the Mayor’s Permit on Zoning for Fence and records it in the logbook.
2 minutes 10 minutes 20 minutes 5 minutes 5 minutes 5 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama Paul Anthony Layaoen Jennifer Manzano Noralyn Manahan Paul Anthony Layaoen Paul Anthony Layaoen Gabriel Angelo Gudoy Paul Anthony Layaoen Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama
X-X-X-X-END OF TRANSACTION-X-X-X
75
SECURING A ZONING CERTIFICATE FOR LAND USE
ABOUT THE SERVICE: Zoning Certificate is issued to any applicant for the purpose of certifying the land use of a lot based on the approved Comprehensive Land Use Plan and the allowed or permitted uses zonified/specified in the Zoning Ordinance of the city. WHO MAY AVAIL OF THE SERVICE: Any applicant applying for land title, transfer of title, land conversion clearance, loan application (GSIS, SSS, Pag-Ibig). WHAT ARE THE REQUIREMENTS:
• Certified True Copy of Latest Tax Declaration • Vicinity Map/Location Map • Lot Plan • Letter Request
SCHEDULE OF AVAILABILITY OF THE SERVICE
• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.
FEES AND CHARGES:
Fees and charges are computed based on the City Zoning Ordinance No. 3SP-2016-02, s. 2016, under Article X, Section 48 and as per 2014 Local Revenue Code of the City of Batac, Chapter III, Article F., Section 3F.06
Residential Use – Php 500.00 Commercial Use – Php 800.00 Institutional Use – Php 600.00 Industrial Use – Php 1,500.00 Special Uses – Php 1,500.00 Agricultural Use – Php 200.00
76
HOW TO AVAIL OF THE SERVICE:
Steps
Applicant/Clien
t
Service Provider
Processing
Time
Person(s) In
Charge/Responsible
Fees/Cha
rges
Form
s
1 2 3
Presents the Letter Request and submits the required documents Receives Order of Payment and proceeds to the City Treasurer’s Office (CTO) for payment of fee/s Presents/Submits the Official Receipt to the person in charge at the City Planning & Development Coordinator Office
Checks and reviews submitted letter request, requirements/ documents, attaches Action Slip and forwards request to the CPDC Notes down in the Action Slip to verify land use and zoning of the lot and to prepare Order of Payment Prepares Order of Payment, verifies approved land use in the GIS Data base, Land Use Map and Zoning Ordinance Signs and Issues the Order of Payment Receives the Official Receipt and Prepares the Zoning Certificate Reviews and signs the Zoning Certificate
5 minutes
2 minutes 10 minutes 3 minutes 20 minutes 2 minutes
Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Paul Anthony Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy Noralyn Manahan Paul Anthony Layaoen
Residential Use – Php 500.00 Commercial Use – Php 800.00 Institutional Use – Php 600.00 Industrial Use – Php 1,500.00 Special Uses – Php 1,500.00 Agricultural Use – Php 200.00
None
77
REQUESTING RESEARCH ASSISTANCE/REQUEST FOR DATA AT THE CITY
PLANNING AND DEVELOPMENT COORDINATOR OFFICE ABOUT THE SERVICE: The City Planning and Development Coordinator Office is the repository of information about the different aspects of the city. Students, Investors, other government agencies and other researchers may avail and or gather information/data/documents personally, and by written communication. Hard copy may be provided with a minimal fee. WHO MAY AVAIL OF THE SERVICE: Students, Investors, other government agencies and other researchers WHAT ARE THE REQUIREMENT:
• Approved letter-request addressed to the City Mayor or to the City Planning and Development Coordinator indicating the needed data/documents
• Any valid Identification Card (ID) SCHEDULE OF AVAILABILITY OF THE SERVICE
• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.
4
Receives the Zoning Certificate
Releases the Zoning Certificate and records it in the logbook.
5 minutes
Paul Anthony Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy
X-X-X-X-END OF TRANSACTION-X-X-X
78
FEES AND CHARGES:
** Based on 2014 Local Revenue Code of the City of Batac with Ordinance No. 3SP 2014-05 under Chapter III, Article F, Section 3F.02, VII and as per City Zoning Ordinance No. 3SP-2016-02, s. 2016, under Article X, Section 48.
HOW TO AVAIL OF THE SERVICE:
Steps
Applicant/Client
Service Provider
Processing
Time
Person(s) In Charge/Resp
onsible
Fees/Ch
arges
Forms
1 2
Presents ID and the approved letter-request and register in the Researcher’s Logbook Researches/reads and tells to the person in charge the data needed
Checks, reads and reviews the presented letter-request and ID and forwards to the CPDC for appropriate action. Writes side note to assist researcher/s and to prepare Order of Payment Assists the researcher/s. Photocopy’s the needed data then prepares Order of Payment.
5 minutes 5 minutes
depends upon the data needed by the researcher/s
Paul Anthony Layaoen Michelle Manuel Gabriel Angelo Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama Noralyn Manahan Jennifer Manzano Gabriel Angelo Gudoy Paul Anthony Layaoen Michelle Manuel Ronel Tute Robert Joe Pagtama
**
None
79
3
4 5
Receives Order of Payment and proceeds to the City Treasurer’s Office (CTO) for payment of fee/s Presents/Submits the Official Receipt to the person in charge at the City Planning & Development Coordinator Office Receives the certified document/s needed
Signs and Issues the Order of Payment Receives the Official Receipt and Certifies the photocopies as true copies Releases the certified document/s and records it in the logbook.
2 minutes 10 minutes 2 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Noralyn Manahan Paul Anthony Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy Noralyn Manahan Paul Anthony Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy
X-X-X-X-END OF TRANSACTION-X-X-X
80
REQUESTING PREPARATION OF PROGRAM OF WORK FOR PROPOSED BARANGAY PROJECT TO BE FUNDED BY BARANGAY DEVELOPMENT FUND
ABOUT THE SERVICE: Barangay Officials may request assistance in the preparation of Program of Works (POW) for proposed barangay projects to be funded from the Barangay Development Fund. WHO MAY AVAIL OF THE SERVICE:
All City Barangay Officials WHAT ARE THE REQUIREMENTS:
• Barangay Resolution or request signed and approved by the requesting barangay indicating the approved budget allocation for the proposed project.
• Location Map • Pictures of the Proposed Project Site
SCHEDULE OF AVAILABILITY OF THE SERVICE
• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.
FEES AND CHARGES:
• None
81
HOW TO AVAIL THE SERVICE:
Steps
Applicant/Client
Service Provider
Processing
Time
Person(s) in
Charge/ Responsible
Fees/Ch
arges
Forms
1
2
Present Barangay Resolution and Request for the proposed project Receive the Program of Work and write name and signature in the logbook
Checks/ examines Barangay Resolution or Request Surveys/ Validates/ inspects proposed project site. Prepares Drawing/ sketch plan of the proposed project Prepares Program of Work based from the Sketch Plan and the allocated budget for the project, to include estimates of the work, items, quantities and costs. Checks, Verifies and approves Program of Work (POW) Releases the Program of Work and records it in the logbook
5 minutes
0ne (1) day
0ne (1) day
1 - 2 days
10 minutes
2 minutes
Noralyn Manahan Michelle Manuel Paul Anthony Layaoen Noralyn Manahan Michelle Manuel Paul Anthony Layaoen Michelle Manuel Paul Anthony Layaoen Indalecio Arcangel Noralyn Manahan Michelle Manuel Paul Anthony Layaoen Noralyn Manahan Michelle Manuel Gabriel Angelo Gudoy
None
None
X-X-X-X-END OF TRANSACTION-X-X-X
82
REQUESTING PREPARATION OF PROGRAM OF WORK FOR THE PROPOSED BARANGAY PROJECT TO BE FUNDED BY THE CITY GOVERNMENT
ABOUT THE SERVICE: Barangay Officials may request assistance in the preparation of Program of Work (POW) of proposed barangay projects to be funded by the City Government. WHO MAY AVAIL OF THE SERVICE:
All City Barangay Officials REQUIREMENTS:
• Barangay Resolution and Letter-Request indicating the amount of approved budget allocation, signed and approved by the requesting barangay
• Approved Barangay Request/Resolution (approved by the City Mayor, City Vice-Mayor or any member of the Sangguniang Panlungsod)
• Location Map SCHEDULE OF AVAILABILITY OF THE SERVICE
• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.
FEES AND CHARGES:
• None
83
HOW TO AVAIL THE SERVICE:
Steps
Applicant/Client
Service Provider
Processing
Time
Person(s) in
Charge/ Responsible
Fees/
Charges
Forms
1
2
Presents Barangay Resolution and request duly approved by the City Mayor/ Concerned City Officials for the proposed project/s Receive the Program of Work and write name and signature in the logbook
Checks/ examines Barangay Resolution or Request Surveys/ Validates/ inspects proposed project site. Prepares Drawing/ sketch plan of the proposed project Prepares Program of Work (POW) based from the Sketch Plan and the allocated budget for the project, to include estimates of the work, items, quantities and costs. Checks and Verifies Program of Work (POW) Forwards the POW to the Office of the City Engineer for his recommending approval and records it in the logbook Forwards the POW to the Office of the City Mayor for approval and records it in the logbook Releases the Program of Work and records it in the logbook
5 minutes
0ne (1) day
0ne (1) day
1 - 2 days
2 hours or
depends on the complexity
of the plan
5 minutes
5 minutes
2 minutes
Noralyn Manahan Michelle Manuel Paul Anthony Layaoen Noralyn Manahan Michelle Manuel Paul Anthony Layaoen Michelle Manuel Paul Anthony Layaoen Indalecio Arcangel Michelle Manuel Paul Anthony Layaoen Noralyn Manahan Michelle Manuel Gabriel Angelo Gudoy Michelle Manuel Gabriel Angelo Gudoy Michelle Manuel Gabriel Angelo Gudoy
None
None
X-X-X-X-END OF TRANSACTION-X-X-X
84
REQUESTING TECHNICAL ASSISTANCE IN THE PREPARATION OF THE BARANGAY ANNUAL INVESTMENT PROGRAM (AIP) AND THE BARANGAY 20% DEVELOPMENT
FUND ABOUT THE SERVICE: Barangay officials may request technical assistance in the preparation of the Barangay Annual Investment Program (AIP) and the Barangay 20% Development Fund. WHO MAY AVAIL OF THE SERVICE:
All City Barangay Officials REQUIREMENTS:
• Letter Request • Duly approved Annual Investment Program (AIP) and 20% Barangay Development
Fund by the Punong Barangay • Barangay Resolution approving the different projects, programs and activities of the
barangay included in the AIP and 20% Development Fund. SCHEDULE OF AVAILABILITY OF THE SERVICE
• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.
FEES AND CHARGES:
• None
85
HOW TO AVAIL THE SERVICE:
Steps
Applicant/Client
Service Provider
Processing
Time
Person(s) in
Charge/ Responsible
Fees/
Charges
Forms
1
2
Presents Barangay Resolution, Letter Request and duly signed AIP and 20% Development Fund Receives the reviewed AIP and 20% Development Fund
Receives Barangay Resolution, Letter Request and duly approved AIP and 20% Development Fund, records in the logbook and forwards to the CPDC for review Reviews the AIP and 20% Development Fund Releases the reviewed AIP and 20% Development Fund and records in the logbook
5 minutes
20 minutes for AIP 10 minutes for 20% Development Fund 3 minutes
Jennifer Manzano Gabriel Angelo Gudoy Noralyn Manahan Jennifer Manzano Gabriel Angelo Gudoy
None
None
X-X-X-X-END OF TRANSACTION-X-X-X
86
AVAILING OF CEMETERY/BURIAL PLOT AT THE CITY PUBLIC CEMETERY
ABOUT THE SERVICE: As per existing laws and regulations, no person may be buried or interred permanently or temporarily, other than in properly designated cemeteries or burial ground, hence , it is a must to avail cemetery plot for departed loved ones/friends and relatives. WHO MAY AVAIL OF THE SERVICE: All the citizens of the City of Batac WHAT ARE THE REQUIREMENTS
• Application Form • Photocopy of Certificate of Death duly signed by the Attending Physician or City
Health Officer and already registered at the City Registrar’s Office. • FOR INDIGENTS - Letter Request duly approved by the City Mayor for availment of
discounts • Photocopy of Official Receipt of the Cemetery Charges paid.
** For reservation of plot (limited to 2 plots only – only the photocopy of the Official Receipt of the Cemetery Charges paid is required.
SCHEDULE OF AVAILABILITY OF THE SERVICE
• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.
FEES/CHARGES:
** Cemetery Charges are based on 2014 Local Revenue Code of the City of Batac with Ordinance No. 3SP 2014-05, Chapter V, Article D, Section 5D.01 – Section 5D.02.
87
HOW TO AVAIL THE SERVICE:
Steps
Applicant/Clien
t
Service Provider
Processing
Time
Person(s) in
Charge/Responsible
FEES
/Charges
Form
1
2
3
4
Request to avail cemetery/burial plot and at the same time present the photocopied Certificate of Death duly signed and already registered. Properly fill-up the Application Form and submit it to the Person in Charge Receives Order of Payment and proceeds to the City Treasurer’s Office (CTO) for payment of fees/charges. Presents/Submits the Official Receipt to the person in charge at the City Planning and Development Coordinator Office
Checks and verifies documents then issues an application form Checks the filled-up application form and forwards it to the City Planning and Development Coordinator (CPDC) for approval Approves the application form and writes down note to prepare the Order of Payment Prepares the Order of Payment
3 minutes
5 minutes
2 minutes
3 minutes
Paul Anthony Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama Paul Anthony Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama Noralyn Manahan Paul Anthony Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy
**
Signs and Issues Order of Payment Receives, checks the Official Receipt then designates/assigns a plot at the City Public Cemetery at Brgy. Tabug
2 minutes
30 minutes
Noralyn Manahan Paul Anthony Layaoen Michelle Manuel Paul Anthony Layaoen Ronel Tute
88
1
FOR CLIENTS AVAILING THE PLOT DISCOUNT (INDIGENTS ONLY) Presents the duly approved Letter Request and the photocopied Certificate of Death duly signed and already registered. Note: for the next steps, please follow STEPS 2 TO 4 above FOR CLIENTS AVAILING PLOT RESERVATION Request to avail cemetery/burial plot reservation. Note: for the next steps, please follow STEPS 2 TO 4 above
Checks and verifies documents then issues an application form Interviews the client then issues application form
3 minutes
3 minutes
Paul Anthony Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama Paul Anthony Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama
1
X-X-X-X-END OF TRANSACTION-X-X-X
89
VISION
MISSIONTo craft critical, responsive and anticipative legislation in keeping with the ever dynamic and
rapidly changing city and constituency.
Upholding the Sangguniang Panlungsod’s premier distinction as an outstanding legislative bodyin the entire nation, producing key legislative output to optimize the potential of the city and itscitizens, in harmony with the greater vision and promise for the City of Batac.
Frontline Services
Process motorcycle for hire
Renewal of franchise
Inspection
Issue sticker and laminated MTOP
Ronald P. Beltran, Michael M. Galacgac, John Ryan G. Rosario, Jeffrey John G. Sarian, Jonel U. Mangabat
Ronald P. Beltran, Michael M. Galacgac, Antonia Elizabeth G. Yaplag
Ronald P. Beltran, Michael M. Galacgac, Antonia Elizabeth G. Yaplag
PERFORMANCES PLEDGES
WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:
Person in Charge/ResponsibleResponse Time
3 minutes
Two (2) Regular Sessions
5 minutes per unit
3 minutes
Sangguniang Panlungsod Members
OFFICE OF THE SANGGUNIANG PANLUNGSODCity Vice Mayor: JEFFREY JUBAL C. NALUPTA
2nd Floor, Batac City HallOffice of the Vice Mayor: Telephone No.: (077) 792-32-37; (077) 670-
70-91 Telefax No.: (077) 670-09-15Sangguniang Panlungsod Office: (077) 670-7129
90
Issues certified copies of Sangguniang documents
Two (2) Regular Sessions
Gladys R. Lagura, Rizalina Josefina P. Demdem, Mia Prima M. Mesina, Bonn Roger G. Rosales, Kathielyn R. Ilayat
10 minutes
Gladys R. Lagura, RizalinaJosefina P. Demdem, MiaPrima M. Mesina, BonnRoger G. Rosales, KathielynR. Ilayat
Referrals of Barangay Ordinances, Resolutions, Annual and Supplemental Budgets As Well As Financial or Accomplishments Reports of Different Offices
Gladys R. Lagura, RizalinaJosefina P. Demdem, MiaPrima M. Mesina, BonnRoger G. Rosales, KathielynR. Ilayat
Two (2) Regular SessionsAccreditation or Re-Accreditation of NGOs
Cherill S. Malicad, Ramil F. Rante
Cherill S. Malicad, Ramil F. Rante
Cherill S. Malicad, Ramil F. Rante
Cherill S. Malicad, Ramil F. Rante
1 minute per inquiry
3 minutes
3 minutes
3 minutes
Extend Library Services
Walk in reader
Check out books to reader
Check in books to reader
Assist Internet Researches
91
Motorized Tricycle Operator's Permit (MTOP) is the document issued by the SangguniangPanlungsod granting franchise or license to a person allowing him to operate a tricycle-for-hire withinthe territorial jurisdiction of Batac (par.3 (vi), Section 458 of RA 7160).
Franchise Holder/Operator
WHAT ARE THE REQUIREMENTS:
ISSUANCE AND RENEWAL OF MOTORIZED TRICYCLE OPERATOR'S PERMIT (MTOP)
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:
FEES/CHARGES:
SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays8:00 A.M. to 5:00 P.M.
• Renewal Fee – P10.00• Inspection Fee – P10.00 • Annual Franchise Fee – P300.00• Mayor’s Permit Fee – P100.00• Laminated MTOP – P30.00• Sticker Fee – P20.00
• Photocopy of Barangay Clearance• Photocopy of the Community Tax Certificate• Photocopy of Official Receipt Issued by the Land Transportation Office• Photocopy of the Certificate of Registration of the Motorcycle• Attendance to Seminar/Orientation on Traffic Rules and Regulations (Schedule: Every
Wednesdays, 8:00A.M at the Sangguniang Panlungsod Session Hall)
92
Submits duly accomplished and notarized application form with the complete requirement
Receives application form and sets the schedule for the briefing and the inspection of the unit
5 minutes Ronald P. Beltran, Michael
M. Galacgac, Antonia
Elizabeth G. Yaplag
N/A Community Tax Certificate
(CTC), Barangay Clearance, OR-
CR (Official Receipt-
Certificate of Registration) of Motor Vehicle
Includes application in the agenda for the next regular session (until 12:00 noon every Friday)
5 minutes Mia Prima M. Mesina,
Kathielyn R. Ilayat
N/A List of Applicants
Refers application to the committee on Transportation and Communications(during R l
10 minutes Gladys R. Lagura
N/A List of Applicants
2 Attends briefing every Wednesday, 8:00 a.m. to be held at the SP Session Hall
Briefs clients on traffic rules and regulations
1 hour Committee on Transportation
N/A Certificate of Attendance
issued by the Committee on Transportation
and Communications
Inspects the unit to determine its road worthiness
5 minutes per client
Ronald P. Beltran, Michael
M. Galacgac, John Ryan G.
Rosario, Jeffrey John G. Sarian,
Jonel U. Mangabat
N/A Checklist
FORMS/DOCUMENTS/
REQUIREMENTS
1
Bring the unit (tricycle) for inspection
F. HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME FEES/
PERSON IN CHARGE/RESP
ONSILE
3
93
Signs copies of the inspection report
5 minutes Ronald P. Beltran, Michael
M. Galacgac
N/A Checklist
Includes Committee Report in the agenda for the next Regular Session
10 minutes Committee on Transportation
N/A List of Applicant
Approves Franchise Ordinances on second and final reading
10 minutes Sangguniang Panlungsod
Members
N/A List of Applicant
Finalizes the Franchise Ordinances
1 hour Ronald P. Beltran, Michael
M. Galacgac, Antonia
Elizabeth G. Yaplag
N/A Franchise Form
Signs copies of the Franchise Ordinances
10 minutes Gladys R. Lagura, VM
Jeffrey Jubal C. Nalupta, Mayor Alb t D Ch
N/A Franchise Form
4 Claims the laminated MTOP and sticker
Records in the logbookReleases sticker and laminated MTOP
3 minutes Ronald P. Beltran, Michael
M. Galacgac, Antonia
Elizabeth G. Yaplag
N/A Photocopied Official Receipt from the LTO
x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x
94
1
Submits barangay ordinances, resolutions, annual and supplemental budgets and supporting documents
Receives and verifies the completeness of the documents submitted
5 minutes Mia Prima M. Mesina, Bonn
Roger G. Rosales,
Kathielyn R. Ilayat
N/A Barangay Ordinances, Barangay
Resolutions, Annual Budget, Supplemental
Budget
The barangay concerned can submit ordinances, resolutions, annual and supplementalbudgets as well as financial or accomplishments reports to be referred to the concernedcommittees for review/approval and information.
Punong Barangay, Barangay Treasurer and Heads of Offices
WHAT ARE THE REQUIREMENTS:
FEES/CHARGES:
SCHEDULE OF AVAILABILITY OF THE SERVICE:
Barangay Ordinances, Resolutions, Annual Budget and Supplemental Budgets and Supporting Documents
Mondays to Fridays8:00 A.M. to 5:00 P.M.
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSILEFEES/
FORMS/DOCUMENTS/
REQUIREMENTS
REFERRALS OF BARANGAY ORDINANCES, RESOLUTIONS, ANNUAL AND SUPPLEMENTAL BUDGETS AS WELL AS FINANCIAL OR ACCOMPLISHMENTS
REPORTS OF DIFFERENT OFFICES
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:
None
95
Includes the barangay ordinances, resolutions, annual and supplemental budgets in the order of business for deliberation
2 minutes Gladys R. Lagura
N/A None
Review and deliberation
Two (2) Regular Sessions
Sangguniang Panlungsod
Members
N/A None
2
Gets a copy of the approved resolution
Issues the resolution and records in the logbook
3 minutes Rizalina Josefina P.
Demdem, Mia Prima M.
Mesina, Bonn Roger G. Rosales,
Kathielyn R. Ilayat
N/A None
x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x
96
FEES/CHARGES:
As per Odinance No. 3SP 2014-05, Chapter 4, Article 4A under Secretary Fees
SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays8:00 A.M. to 5:00 P.M.
HOW TO AVAIL OF THE SERVICE
1 States/Presents request (written or verbal) stating among others, the purpose
Receives and processes the letter-request and forwards it to the City Vice Mayor or SP Secretary for information/disposition
5 minutes Mia Prima M. Mesina,
Kathielyn R. Ilayat
N/A Request Duly Approved by the City Vice Mayor or SP Secretary, Photocopied ID
Reads and reviews the request
2 minutes Gladys R. Lagura
N/A None
The public can request a certified true copy of City Council documents such asOrdinances, Resolutions, Briefs of Minutes of Sessions, Committee Hearings and otherdocuments for their information or reference.
WHAT ARE THE REQUIREMENTS:
Any person or entity
Letter Request / Verbal RequestAny Valid ID of the Requestee
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSILEFEES/
FORMS/DOCUMENTS/
REQUIREMENT
WHO MAY AVAIL OF THE SERVICE:
REQUEST/SECURE CERTIFIED TRUE COPY OF ORDINANCES, RESOLUTIONS, BRIEFS OF MINUTES OF SESSIONS, COMMITTEE HEARINGS AND OTHER DOCUMENTS
ABOUT THE SERVICE:
97
2 Obtains a receiving copy of the request
Endorses to record section for retrieval of documents
5 minutes Gladys R. Lagura, Rizalina
Josefina P. Demdem, Mia
Prima M. Mesina, Bonn
Roger G. Rosales,
Kathielyn R
N/A None
Stamps/Certifies the requested document
Records the OR Number and releases the document
ABOUT THE SERVICE:
Any non-government organization who wants to be accredited
WHO MAY AVAIL OF THE SERVICE:
Any non-government organization
WHAT ARE THE REQUIREMENTS:
1. Duly Accomplished Application Form2. Board Resolution signifying intention for accreditation3. Certificate of Registration (SEC,DOLE, etc.)4. List of current officer and members5. Annual Accomplishment Report6. Financial Statement7. Profile indicating the purposes and objectives of the organization8. Copy of the minutes of the meeting of the organization9. Copy of Constitution and By-laws
x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x
ACCREDITATION OR RE-ACCREDITATION OF NON-GOVERNMENTAL ORGANIZATIONS (NGOs)
Official Receipt Issued by the
Treasury Office
3 Returns to Record Section and presents the Official Receipt issued by the Treasury Office
5 minutes Rizalina Josefina P.
Demdem, Bonn Roger G. Rosales
N/A
98
FEES/CHARGES:
NONE
SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays8:00 A.M. to 5:00 P.M.
HOW TO AVAIL OF THE SERVICE
1 Secures Application Form
Assists and explains the requirements
3 minutes Rizalina Josefina P.
Demdem, Mia Prima M.
Mesina, Bonn Roger G. Rosales
Kathielyn R. Ilayat
N/A Application Form
2 Submits duly accomplished application form and other requirements
Receives and verifies the completeness of submitted documents
3 minutes Josefina P. Demdem, Mia
Prima M. Mesina,
Kathielyn R. Ilayat,
N/A None
Records the documents received
3 minutes Kathielyn R. Ilayat
N/A None
Includes the application in the agenda for deliberation
2 minutes Gladys R. Lagura
N/A None
FORMS/DOCUMENTS/
REQUIREMENTS
FEES/PERSON IN
CHARGE/RESPONSILE
PROCESSING TIME
SERVICE PROVIDER
APPLICANT/ CLIENTSTEPS
99
Photocopies and furnishes a copy of the application to the Committee on NGOs for information/disposition
3 minutes Rizalina Josefina P.
Demdem, Mia Prima M.
Mesina, Bonn Roger G. Rosales
Kathielyn R. Ilayat
N/A None
Review and deliberation
Two (2) Regular Sessions
Sangguniang Panlungsod
Members
N/A None
Any person or entity
Any Valid ID
Anybody, especially the students can avail of the use of books, and computer/internetin the city library
x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x
N/A NoneRecords in the logbook and
issues certificate of accreditation
USING AND BORROWING OF BOOKS AND AVAILING OF COMPUTER/INTERNET SERVICES IN THE LIBRARY
3 Returns to Vice Mayor
or Sangguniang Panlungsod Office after
two weeks or upon receipt of notice and receives the Resolution
and C tifi t f
3 minutes Mia Prima M. Mesina, Bonn
Roger G. Rosales
Kathielyn R. Ilayat
WHO MAY AVAIL OF THE SERVICE:
WHAT ARE THE REQUIREMENTS:
ABOUT THE SERVICE:
100
NONE
1
Registers in the logbook and present valid ID to access and use of library resources/materials
Validates the accuracy of the ID
1 minute per client
Cherill S. Malicad, Ramil
F. Rante
N/A Any Valid ID
2
Asks for computer or internet use
Allows and assists the clients in using the computer or internet
3 minutes Cherill S. Malicad, Ramil
F. Rante
N/A None
4
Receives the books borrowed
Hands in the books and update the borrower's card
3 minutes Cherill S. Malicad, Ramil
F. Rante
N/A None
x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x
Surrender Any Valid
Checks the books and fill up the borrower's
card3
Presents books/other
reading materials to
be borrowed/returned/renewed/photocopi
ed
3 minutes Cherill S. Malicad, Ramil
F. Rante
N/A
Mondays to Fridays8:00 A.M. to 5:00 P.M.
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSILEFEES/
FORMS/DOCUMENTS/
REQUIREMENTS
FEES/CHARGES:
SCHEDULE OF AVAILABILITY OF THE SERVICE:
101
VISION
MISSION
LADY CHRISTY C. RANGAYZEL JOY E. MONTANTELILIBETH D, MALIGSAYYZEL JOY E. MONTANTELILIBETH D. MALIGSAYYZEL JOY E. MONTANTELILIBETH D. MALIGSAYYZEL JOY E. MONTANTELILIBETH D. MALIGSAY
LADY CHIRSTY C. RANGA
MARITES C. PASCUA YZEL JOY E. MONTANTE CSWDO STAFF
LADY CHRISTY C. RANGA
DHONNA MAE P. BAL
LADY CHRISTY C. RANGA
DHONNA MAE P. BAL
Issue Social Case Study Report
4 HOURS & 2 min. STAC-STIMULATION THERAPEUTIC ACTIVITIES
Within 30 days
Early Childhood Care & Development
Issue Purchase Slip/Booklet to Senior Citizens
Issuance of Persons with Disability Identification Card 5 days & 2 mins.
4 minutes
4 hours
City of Batac, a society where the poor, vulnerable and underprivileged individuals, families and groupsare cared, protected and empowered for an improved quality of life through an institutionalized andexpanded social protection and development programs/services.
To provide institutionalized and expanded social protection and development programs/services anduphold the rights of the poor, vulnerable and underprivileged individuals, families and groups anchoredto the vicion of the City of Batac and lodged to the DSWD policies and standards.
Pre-Marriage Counseling
17 minutesIssue of Certificate of Indigency
Issue Senior Citizen’s Identification Crad
PERFORMANCE PLEDGES
We, the City Social Welfare & Development Office, are committed to render the highest quality service and pledge to do the following:
FRONTLINE SERVICES RESPONSE TIME PER TRANSACTION
PERSON/S RESPONSIBLE
Aid to Individual In Crisis Program 1 day & 28 min.
CSWDO – CHILD DEVELOPMENT
TEACHERS/WORKERS
Provide Emergency Shelter Assistance
Issue Solo Parent’s Identification Card
1 day & 33 min.
5 days
5 days & 2 mins.
4 hours & 2 min.
OFFICE OF THE CITY SOCIAL WELFARE AND DEVELOPMENT OFFICERHead of Office: LILIBETH D. MALIGSAY
2nd Floor, City Hall Building, City of Batac
102
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE: Indigent & Distressed Individuals/ Families who are in crisis situation
C. WHAT ARE THE REQUIREMENTS:
* Death Certificate * Medical Certificate/Abstract* Funeral Contract * Medication/Prescription by a Physician* Personal letter to Mayor * Personal letter to Mayor* Any Valid Identification Card * Any Valid Identification Card
* ClinicalAbstract /Medical Certificate * Laboratory/Examinations Request from Physician* Hospital Bill/Statement of Account * Personal letter to Mayor* Personal letter to Mayor * Any Valid Identification Card* Any Valid Identification Card
** Any Valid Identification Card
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
Police Blotter (victims of pickpockets or illegal
Burial Assistance Medical Assistance (Medicines)
Medical Assistance (Hospital Bill) Medical Assistance (Lab Tests/Medical Exams)
Transportation Assistance
AID TO INDIVIDUAL IN CRISIS SITUATION (AICS)
Individuals and Families who are experiencing economic decline and difficult situation may ask for an assistance from the City Government through the City Social Welfare & Development Office.
Aid to Individual In Crisis Situation is the provision of medical, burial , transportation and subsistenceassistance to persons/families in crisis situations, especifically those belonging informal sector andother poor, marginalized, vulnerable and disadvantaged individuals. Assistance may be in the form ofstress debriefing, counseling and financial assistance.
103
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS
1
Register in the Office Logbook & Submit documents/requirements
Receives/reviews required documents
1 min. CSWDO Staff None Logbook , Personal Letter to
Mayor with Approval
2Provide information
Conducts interview to applicant
10 min. CSWDO Staff None Form 200/Intake
Sheet
3
Assesses/ Evaluates the eligibility of client
within 1 day Yzel Joy E. Montante / Lilibeth D. Maligsay
None
4
Prepares voucher & submits document for review
15 mins. Lady Christy L. Ranga
None
5
Informs client for the availability of request
2 mins. Lady Christy L. Ranga/Yzel Joy E. Montante
None
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE: Any bonafide resident of the City of Batac who belongs to marginalized group of families
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
ISSUANCE OF SOCIAL CASE STUDY REPORT
Indigents/Distressed individual/family can request the issuance of a Social Cases Study Report from the CityGovernment through the City Social Welfare & Development Office .
A Social Case Study Report contains basic information on the client , the client's family, the problem theimpression and initial assessment of the case and the recommended interventions., It is a requirement in availingsocial services from Gos nd NGOs and other social service providers.
104
WHAT ARE THE REQUIREMENTS:* Any valid Identification Card* Other Documents
* Medical Certification/Medical Abstract* Prescription by a Physician
HOSPITALIZATION* Medical Certification/Medical Abstract* Final Bill/ Statement of Account for PHIC-Masa Cardholder* Tentative Bill for Non-Masa PHIC Cardholder
** BIR Income Tax Return of the Parents/Guardians
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS
4 Prepares/encodes Social Case Study
Report
30 min. Yzel Joy E. Montante & Lilibeth D. Maligsay
None
5 Receive Issues/Releases SCSR
15 seconds CSWDO Staff None
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
3 Assessment/Validation
4 hours Yzel Joy E. Montante & Lilibeth D. Maligsay
None
Logbook
2 Provide information
Interviews Client 15 mins. Yzel Joy E. Montante & Lilibeth D. Maligsay
None
1
Register in the Office Log Book and Submit Requirements
Receives/Reviews requirements
1 min. CSWDO Staff None
SCHOLARSHIPCertificate of Enrolment
MEDICATION
105
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:
Indigent individuals
WHAT ARE THE REQUIREMENTS:
** CTC/ Valid ID* Other Documents
* Application Form* Picture of the House
* rtificate of Enrolment*R Income Tax Return
PAO* Subpoena
FEES/ CHARGES:
None
SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays8:00AM to 5:00PM
SCHOLARSHIP
ISSUANCE OF CERTIFICATE OF INDIGENCY
Indigents (Individuals/Families) who are bonafide residents of the City of Batac may requestfor the issuance of a Certificate of Indigency from the City Government through the City SocialWelfare & Development Office who may wish to avail services from government organizationsand non-government organizations.
Certificate of Indigency and
ELECTRICAL PERMIT
106
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS
1
Register in the Office Log Book and submit documents/requirements
Receives/reviews requirements/docu
ments
1 min. CSWDO Staff None Logbook
2Provide information needed
Interviews client 5 mins. CSWDO Staff None
4
Assesses/ evaluates of the client's eligibility and prepares Certificate of Indigency
10 mins. Y. Montante L. Maligsay
None
5Receive Certificate of Indigency
Approves/ releases certification
1 min. Y. Montante L. Maligsay
None
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:
WHAT ARE THE REQUIREMENTS:** Medical Certificate* Referral from teacher (for SPED and Fine Motor Development Session)
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
Physician's Referral
ENROLMENT OF CHILDREN WITH DISABILITIES IN THE STIMULATION AND THERAPEUTIC ACTIVITY CENTER (STAC)
Identified children with disabilities are admitted to avail free comprehensive Physical Rehabilitation,Special Education and Stimulation activities
Children with disabilities ages 0-14
107
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S / REQUIREM
ENTS
1
Submit Physician's Referral and Medical Certificate
Reviews requirements
1 min. Dhonna Mae P. Bal (Physical Therapist)
None
2Fill up the intake form
Provide the intake form
3 min.
Conducts Interview to parents/guardians of client
5 min.
Refer the client according to needed services :
1 min
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Would-be couple
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
PRE-MARRIAGE COUNSELING (PMC)
To provide prospective couples realistic overview on marriage and relationship, building the family, maternal and neonatal child health and nutrition, family planning and responsible parenthood.
108
WHAT ARE THE REQUIREMENTS:** Duly Accomplished Marriage Inventory Form
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Every Thursdays 8:00 AM to 12:00 NN
F. HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS1 Register in the
Office Logbook & Submit Requirements
Registers Prospective Couple , Receives & Reviews Requirements
1 min CSWDO Staff
2 Attend Pre-Marriage Counseling Service Seminar
Conducts Pre-Marriage Counseling
4 hrs. Marites C. Pascua & Yzel
Joy E. Montante
3 Receives PMC Certificates
Issues Pre-Marriage Counseling Certificate
1 min Marites C. Pascua/ Yzel
Joy E. Montante
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
Official Receipt (PMC)
109
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Senior Citizen
WHAT ARE THE REQUIREMENTS:** Birth Certificate* 2 pcs 1x1 colored/black and white pictures (latest)* Marriage Certificate/ Contract for married women
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS1 Register in the
Office Log Book and present complete documents/requirements
Receives/reviews requirements
1 min. CSWDO Staff None Logbook/ Application
Form
Prepares & submits to signatories
5 days L. Ranga None
2 Receives OSCA ID
Issues OSCA ID 1 min. CSWDO Staff None
ISSUANCE OF THE SENIOR CITIZEN'S IDENTIFICATION CARDS
Senior Citizen or Elderly Person of the City of Batac and is at least sixty (60) years of age may apply for the issuance of Senior Citizen's ID Card from the City Government of Batac through the Office of the Senior Citizen's Affairs unde the City Social WElfare & Development Office
Filled-up application form
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
110
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Senior Citizen and Persons with Disability
WHAT ARE THE REQUIREMENTS:*
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS
1
Register in the Office Logbook and submit documents/requirements
Receives/reviews requirements
1 min CSWDO Staff None OSCA ID/ PWD ID
Processes Purchase Slip/ Booklet
2 mins. CSWDO Staff
2
Receives the purchase slip/booklet
Issues Purchase Slip/ Booklet
1 min. CSWDO Staff
Purchase Slip/Booklet shall be presented to the drug store, grocery store or department store for discount
OSCA ID/ PWD ID
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
ISSUANCE OF PURCHASE SLIP/ BOOKLET TO SENIOR CITIZEN AND PERSON/S WITH DISABILITY (PWDs)
111
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:
WHAT ARE THE REQUIREMENTS: None
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S / REQUIREM
ENTS
1
Attends Physical Therapy Treatment Sessions
Assesses of client's condition before the treatment session
3 mins. Dhonna Mae P. Bal
None None
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
3Receives Supplementary Feeding
Provides Supplementary Feeding
30 mins Dhonna Mae P. Bal
Physical Therapy sessions is geared toward achieving the children with disability the highest level of function by conducting Therapeutic exercises and Physical Therapy activities.
Children with disabilities ages 0-14
2
Receives Treatment
Provides Physical Therapy Treatment
1 hr Dhonna Mae P. Bal
PROVISION OF PHYSICAL THERAPY TREATMENT SESSIONS TO CHILDREN WITH DISABILITIES
112
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Children with disabilities ages 0-14 with cognitive, behavioral and fine motor problems
WHAT ARE THE REQUIREMENTS: None
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S / REQUIREM
ENTS1 Attends Fine
Motor Development session
Assesses of client's condition before the treatment session
3 mins. Dhonna Mae P. Bal
None None
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
3 Receives Supplementary Feeding
Provides Supplementary Feeding
30 mins Dhonna Mae P. Bal
PROVISION OF FINE MOTOR DEVELOPMENT SESSIONS TO CHILDREN WITH DISABILITIES
Modified activities which aim to attain highest level of function and independence are conducted to children with disabilities
2 Receives Treatment
Provides Fine Motor Development Session
1 hr Dhonna Mae P. Bal
113
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:
WHAT ARE THE REQUIREMENTS: None
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S / REQUIREM
ENTS1 Attends Special
Education session
Assesses of client's condition before the treatment session
3 mins. Dhonna Mae P. Bal
None None
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
3 Receives Supplementary Feeding
Provides Supplementary Feeding
30 mins Dhonna Mae P. Bal
PROVISION OF SPECIAL EDUCATION SESSIONS TO CHILDREN WITH DISABILITIES
Conduct of Special Education session in order to prepare the children with disabilities to bemainstreamed and integrated in regular schools.
Children with disabilities ages 0-14 with intellectual problems
2 Receives Treatment
Provides Special Education Session
1 hr Dhonna Mae P. Bal
114
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Indigent/Distressed families who are victims of calamity
WHAT ARE THE REQUIREMENTS:
Typhoon Victims* Certification from the Bureau of Fire Protection * Barangay Blotter* Police or Barangay Blotter * Picture of the Damaged House* Picture of the Damaged House*
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS
1 Register in the Office Logbook & Submit documents/requirements
Receives/reviews required
documents
1 min. CSWDO Staff None Logbook
2 Provide information
Conducts interview to applicant
15 mins. CSWDO Staff None Form 200/Intake
Sheet
3 Assesses/ Evaluates the
eligibility of client
within 1 day Yzel Joy E. Montante / Lilibeth D. Maligsay
None
* Certification from any 3 of the members of the City Disater Coordinating Council
Fire Victims
Certification from any 3 of the
PROVISION OF EMERGENCY SHELTER ASSISTANCE
Individuals and families who are victims of natural and man-made calamities may ask for financialassistance from the City Givernment through the City Social Welfare & Development Office.
115
5 Informs client for the availability of
request
2 mins. Lady Christy L. Ranga/Yzel
Joy E. Montante
None
ABOUT THE SERVICE:
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
A Solo Parent is any individual who falls under any of the FF. categories:
1) A woman who has given birth to a child as a result of rape and other crimes against chastity;
4 Prepares voucher & submits
document for review
15 mins. Lady Christy L. Ranga
None
ISSUANCE OF THE SOLO PARENT'S IDENTIFICATION CARDS
A Solo Parent who is a bonafide resident of the City of Batac may apply for the issuanceof Solo Parent's ID Card from the City Government through the City Social Welfare &Development Office.
- abandonement of spouse for at least one (1) year
3)Unmarried mother/father who has preferred to keep and rear her/his child/children instead ofhaving others care for them or give them up to a welfare institution;
4) Any other person who solely provides parental care and support to a child or children;
5) Any family member who assumes the responsibility of head of family as a result of thedeath, abandonement, disappearance or prolonged absence of the parents or solo parent.
The validity of the ID is one year and is renewable.
2) If Parent left alone with the responsibility of parenthood due to the ff:
- death of spouse- detention of spouse for a criminal conviction for atleast one (1) year
- physical and/or mental incapacity of spouse as certified by a public medical practitioner;
-legal separation or de facto separation from spouse for at least one (1) year, as long ashe/she is entrusted with the custody of the children
- the declaration of nullity or annulment of marriage as decreed by a court or by a church aslong as he/she is entrusted with the custody of the children
116
WHO MAY AVAIL OF THE SERVICE:Solo Parent with minor children
WHAT ARE THE REQUIREMENTS:** Barangay certificate residency in the area* 2 pcs latest 1x1 colored/black and white pictures (latest)
*
Income Tax Return (ITR) or certification from the barangay/city treasurer
FEES/ CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00AM to 5:00PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS1 Register in the
Office Log Book and present complete documents/requirements
Receives/reviews requirements
1 min. CSWDO Staff None Logbook/ Application
Form
2 assessment/Evaluation of the Solo Parent Situation
within 30 days( as per R.A 8972)
Yzel Joy E. Montante & Lilibeth D. Maligsay
Prepares & Submit for Signatories
15 min. L. Ranga None
3 Receives Solo Parent ID
Issues Solo Parent ID
1 min. CSWDO Staff None
Documents/Evidence that the applicant is a solo parent (e.g. death certificate of spouse,declaration of nullity of marrage medical certificate-if incapacitated)
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
Filled-up application form
117
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Children ages 3-4.11 years old
WHAT ARE THE REQUIREMENTS: Birth Certificate of the Child issued by the Philippine Statistic Office Yellow Card/Baby Book FEES/CHARGES: None
SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 am -12:00p.m and 1:00 p.m -5:00 p.m
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS1 Submit
RequirementsReviews Requirements
1 min.CSWDO (Child Development Teacher/Worker)
None
2 Presence of Child
Administer ECCD- Early Childhood Care and Development Checklist for the Initial assessment/evaluation
15 min. CSWDO (Child Development Teacher/Worker)
ECCD Checklist
ENROLLMENT OF CHILDREN IN CHILD DEVELOPMENT CENTER
Children ages 0-4.11 years old may avail Child Development Service Program in Child DevelopmentCenters of the City Government of Batac through the CSWDO-Child Development Center . The CDSPis the provision of integrated delivery of services on health, nutrition, early education and socialdevelopment .
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
118
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Children ages 3-4.11 enrolled in Child Development Center
WHAT ARE THE REQUIREMENTS:None
FEES/CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE Mondays to Fridays 8:00 a.m-12:00 p.m - 1:00 p.m-5:00 p.m
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENT
S/ REQUIREM
ENTS1 Attends Child
Development Sessions
Conduct ECCD sessions
4 hours CSWDO-Child Development Teacher/Worker
None
CENTER -BASED EARLY CHILDHOOD CARE AND DEVELOPMENT
Center-Based Early Childhood Care and Development is the provision of quality earlylearning experiences to children enrolled in Child Development Centers.
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
119
VISION: The CITY HEALTH OFFICE of BATAC shall be a model health provider which is committed:
To offer a coordinated and expanded system of primary care covering medical, oral health, nutrition, preventive care, mental health, environmental health and laboratory services;
To ensure a healthy and empowered populace of the City of Batac. MISSION The CITY HEALTH OFFICE of BATAC shall continue to be the mainstream of healthy lifestyle in homes, families, local government and the environment through a well coordinated system operating under good governance in order to attain sustainable and affordable quality health care to ensure a better quality of life for Batacqueños in harmony with God, man and nature.
PERFORMANCE PLEDGES
THE CITY HEALTH OFFICE COMMITS TO PROVIDE THE HIGHEST QUALITY SERVICE AND PLEDGES TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES
RESPONSE TIME
PER TRANSACTION
PERSONS RESPONSIBLE
Provision of medical consultation & treatment
18 minutes ALICIA A. AGBAYANI, M.D. DIMPNA D. SARE, M.D. NURSES ON DUTY MIDWIVES
Process application for sanitary permit and health certificates for business
1 hour CHARLES M. FRANCO ERDELIZA F. GANIRON
Issue medical certificates for driver’s license & employment and other certifications
19 minutes ALICIA A. AGBAYANI ERDELIZA F. GANIRON CHARLES M. FRANCO CATHERINE B. PUNGTILAN
CITY HEALTH OFFICE Head of Office: DRA. ALICIA A. AGBAYANI
Brgy. # 04 Nalupta, Batac City Tel No.: (077) 792 – 39 – 15 / (077) 792 – 31 - 72
120
Review and act on sanitation-related complaints Investigate on sanitation-related complaints
1 hour & 35
minutes
1 hour
ALICIA A. AGBAYANI ERDELIZA F. GANIRON CHARLES M. FRANCO
Attend to dental cases
50 minutes
ESTRELLA G. SIRUET
Attend to animal bite patients
30 minutes
ALICIA A. AGBAYANI MARILYN C. AGA JOANA GRACE T. BLAS
Immunize all children 0-11 months and pregnant women
20 minutes
LETICIA G. TANAGON ANNE BERNADETTE C. SAMSAM JOHN CHRISTOPHER A. LOPEZ JESSIE C. BARAO ROSALINDA A. CALAUTIT GINA M. PABLO MICHELLE D. PASAMONTE MELGENE G. ALIBUYOG BERNADETTE Q. BAYANGOS YOLANDA C. CORPUZ IRENE P. BATARA JENNICA F. LAGMAY FRESLYN D. ISLA
Accept and performs Medical laboratory examinations
Depends on the
examination to be performed
Blood Chemistry-1 hour Routine Examinations-15 minutes to 30 minutes; Sputum Examination and Skin Slit Smear-1 day
JOY E. RACACHO NOREEN D. GONZALES
121
PROVISION OF MEDICAL CONSULTATION AND TREATMENT
ABOUT THE SERVICE:
The purpose of this service is to diagnose and treat illnesses and give appropriate management.
WHO MAY AVAIL OF THE SERVICE:
Person/individual who needs medical assistance and attention
WHAT ARE THE REQUIREMENTS: None
FEES/CHARGES: NONE
SCHEDULE OF AVAILABILITY OF THE SERVICE : Mondays to Fridays 8:00 AM – 5:00 PM
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/C
LIENT
SERVICE
PROVIDER
PROCESSING
TIME
PERSON
IN CHARGE/ RESPONSIBLE
FEES/ CHARGES
FORM
S
1 Get number for admission at the CHO lobby.
Interview and take family folder Take and record vital signs Issue a number for consultation.
2 minutes
2 minutes
1 minute
MIDWIVES
2 Go directly to the City Health Officer’s Office and submit family folder.
Receive family folder. 3 minutes NURSE ON DUTY
3 Wait for your number to be called
Calls patient’s number, performs consultation and examination
5 minutes DR. ALICIA A. AGBAYANI DR. DIMPNA D. SARE
4 Proceed to pharmacy to receive medicines and leave the family folder for recording
Receives the family folder, gives medicines as ordered, health educate, records and discharges the patient
5 minutes NURSE ON DUTY
x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x
122
ISSUANCE OF SANITARY PERMIT AND HEALTH CERTIFICATE FOR BUSINESS
ABOUT THE SERVICE:
All business owners and their workers must secure Sanitary Permit and Health Certificate WHO MAY AVAIL OF THE SERVICE:
Business owners and their staff WHAT ARE THE REQUIREMENTS:
• Duly accomplished business application form • Laboratory tests of the owner and employee/s • Official Receipt issued by the Revenue Collector at the City Health Office • Inspection of the business establishment (for new business)
FEES/CHARGES:
Based on Article D Section 4D.01 and Article C Section 5C,01 of the City Revenue Code of 2014
LICENSING PACKAGES:
Health Certificate (ID) Php 70.00
Sanitary Permit Fee Php 120.00 Sanitary Inspection Fee:
CATEGORY A PHP 300.00
(Hotels/Lodging House, Dorm/REL, Drugstores, Restaurants & Catering, Bakeshop, Bar, Dairy Products, Hospitals & Clinics, Manufacturers, Meat Stand, Piggery & Poultry, Agri Supplies, Bank/Financial Institutions, Contractors, Gasoline Station, Groceries, Hardware & Construction Materials/Supplies, Money Changer/Remittance/Pawnshop/Recreation, Telecommunication & Tobacco Trading Centers
CBC;URINALYSIS PHP. 260.00 WIDAL’S;FECALYSIS PHP. 270.00 HBsAg;FECALYSIS PHP. 270.00 HBsAg; URINALYSIS PHP. 280.00
123
CATEGORY B PHP 250.00 Apartment/Boarding House, Barber/Beauty Shop, Carinderia, Refreshments/Food Stand, Billiards, Computer/Internet Shops/Cafes, General Merchandise/Fitness Center, School Supplies, Fish Vendors
CATEGORY C PHP 150.00
Bagoong, Coconut, Fruits& Vegetables, Rice, Corn, Ricemill, Salt, Sugar & Native Delicacies, Sari Sari Store, Fish Ball/Coconut Vendors CATEGORY D PHP 150.00 Businesses not enumerated above SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays 8:00 AM - 5:00 P.M. HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE
PROVIDER
PROCESSIN
G TIME
PERSON
INCHARGE/RESPONSIBLE
FEES/CHARGES
FORM
S
1 Presents duly accomplished business application form
Interviews client as to type of establishment and number of employees Issues laboratory request
7 minutes
2 mins
CHARLES M. FRANCO ERDELIZA F. GANIRON
Unified Business Application Form
2 Pay laboratory fees
Collects fees and issues Official Receipt
3 minutes MA. PAZ B. QUIAOIT
3 Proceed to Medical Laboratory for examination
Verifies request forms and Official Receipt Performs laboratory procedures
5 minutes
15 minutes
JOY E. RACACHO NOREEN D. GONZALES
124
4 Present Official Receipt and claim laboratory results
Records and issues results
3 minutes JOY E. RACACHO NOREEN D. GONZALES
5 Submit laboratory results
Receives and interprets results Record, prepares, signs and releases Health Certificates and Sanitary Permit
5 minutes
5 minutes
CHARLES M. FRANCO ERDELIZA F. GANIRON CHARLES M. FRANCO ERDELIZA F. GANIRON
6 Pay necessary fee/s (Sanitary Permit, Inspection Fee & Health Card)
Issues official receipt/s
3 minutes MA. PAZ B. QUIAOIT
7 Submit complete documents to the City Health Officer for final approval.
Reviews and signs the documents
9 minutes DR. ALICIA A. AGBAYANI
8 Receives the duly signed documents.
Releases the approved/ signed documents
1 min DR. ALICIA A. AGBAYANI
x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x
125
SECURING MEDICAL CERTIFICATE
ABOUT THE SERVICE: Medical certificate is issued as requirement or supporting document of applicants for driver’s license, employment and others. WHO MAY AVAIL OF THE SERVICE: Any individual may secure Medical Certificate at the City Health Office. WHAT ARE THE REQUIREMENTS:
A. For Employment: 1. Complete medical history, laboratory examination and physical examination by the City
Health Officer 2. Official receipt issued by the Revenue Collector at the City Health Office
B. For Driver’s license: 1. Complete medical history, physical examination, visual acuity and color blindness
tests 2. Official Receipt issued by the Revenue Collector
FEES/CHARGES: Php 100.00 SCHEDULE OF AVAILABILITY OF THE SERVICE : Mondays to Fridays ; 8:00 AM -5:00 PM HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/C
LIENT
SERVICE
PROVIDER
PROCESSING TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/CHARGES
FORMS
1
Present the forms and requirements
Checks and verifies the forms and requirements Prepares document
3 minutes 3 minutes
CHARLES M. FRANCO ERDELIZA F. GANIRON CATHERINE B. PUNGTILAN CHARLES M. FRANCO ERDELIZA F. GANIRON CATHERINE B. PUNGTILAN
126
2 Pay fees and receives documents
Issues Official Receipt
3 minutes MA. PAZ B. QUIAOIT
3 Presents documents for approval
Reviews and signs all forms
8 minutes DR. ALICIA A. AGBAYANI
4 Receives the signed medical certificate
Releases the signed medical certificate
2 minute DR. ALICIA A. AGBAYANI
x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x
REQUEST FOR SOLUTION/S FOR SANITATION-RELATED COMPLAINTS
ABOUT THE SERVICE: Any individual may request for solutions on sanitation-related complaint at the City Health Office, provided that said complaint was already filed and heard at the Barangay Level but not resolved with finality at said level. WHO MAY AVAIL OF THE SERVICE: The public WHAT ARE THE REQUIREMENT:
• Complaint letter duly signed by the complainant or any concerned citizen.
FEES/CHARGES: NONE SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 AM - 5:00 PM HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES/CHARGE
S
FORMS
1 Files complaint letter
Receives the letter of complaint and gets information
5-10 minutes
CHARLES M. FRANCO ERDELIZA F. GANIRON
2 Gives information to Sanitary Inspectors during their field investigation
Conducts field investigation to verify complaint
30 minutes to 1 hour
CHARLES M. FRANCO ERDELIZA F. GANIRON
127
Issues Sanitary Order to Violator
30 minutes
CHARLES M. FRANCO ERDELIZA F. GANIRON DR. ALICIA A. AGBAYANI
3 Attends to scheduled discussion with the violator as regards the investigation result
Discusses results of investigation with the violator and complainant
30 minutes to 1 hour
CHARLES M. FRANCO ERDELIZA F. GANIRON DR. ALICIA A. AGBAYANI
Conducts re-inspection to verify compliance with the Sanitary Order
30 minutes to
1 hour
CHARLES M. FRANCO ERDELIZA F. GANIRON DR. ALICIA A. AGBAYANI
Serves 2nd Sanitary Order if case is Unresolved
30 minutes
CHARLES M. FRANCO ERDELIZA F. GANIRON
Recommends closure order (for business establishment) to the mayor
30 minutes
CHARLES M. FRANCO ERDELIZA F. GANIRON
Forwards case to the Sangguniang Panlungsod (for environmental sanitation cases)
CHARLES M. FRANCO ERDELIZA F. GANIRON DR. ALICIA A. AGBAYANI
x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x
128
REQUEST FOR DENTAL SERVICES ABOUT THE SERVICE:
Any individual may request for dental services at the City Health Office. WHO MAY AVAIL OF THE SERVICE:
Patients for dental treatment/clearance including pregnant women WHAT ARE THE REQUIREMENT: None FEES/CHARGES: Php 100.00 SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays; 8:00 AM – 5:00 PM HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/
CLIENT
SERVICE
PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES/CHARGE
S
FORMS
1
Register
Records patient’s data Takes blood pressure
5 – 10 minutes
DR. ESTRELLA G. SIRUET
2
Present self for dental evaluation
Performs dental examination and service needed
30 minutes
DR. ESTRELLA G. SIRUET
3 Receives post-dental service instruction and oral health education
Gives post-dental service instructions and oral health education
5-10 minutes DR. ESTRELLA G. SIRUET
x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x
129
REQUEST FOR ANTI-RABIES VACCINE
ABOUT THE SERVICE: All animal bite victims may consult the City Health Office for evaluation and management. The City Health Office is designated as the Animal Bite Treatment Center of the Batac District comprising the LGUs of the City of Batac, Paoay, Currimao, Badoc and Pinili WHO MAY AVAIL OF THE SERVICE: All animal bite victims WHAT ARE THE REQUIREMENT: Updated Member’s Data Record (MDR) for Philhealth
members FEES/CHARGES: NONE SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays; 8:00 AM – 5:00 PM HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES/CHARGE
S
FORMS
1
Approaches Health personnel concerned for admission and recording
Interviews patient for pertinent medical history
5-10 minutes
MIDWIFE INCHARGE OF THE BARANGAY VOLUNTEERS
2
Brings records to the doctor
Interviews and examines the patient Orders anti-rabies vaccination
5-10 minutes
DR. ALICIA A. AGBAYANI
3
Presents self for anti-rabies injection
Explains the procedure and injects the patient with anti-rabies vaccine Advises patient of the succeeding schedules of vaccination
5 minutes
5 minutes
JOANNA GRACE T. BLAS MARILYN C. AGA JOANNA GRACE T. BLAS MARILYN C. AGA
130
x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x
REQUEST FOR IMMUNIZATION SERVICES
ABOUT THE SERVICES: All children 0-11 months old must receive the complete doses of vaccination against the 7 immunizable diseases as mandated by the Department of Health, being implemented by the City Health Office. All pregnant women must also receive Tetanus Toxoid to prevent the occurrence of Tetanus Neonatorum in newborns. WHO MAY AVAIL OF THE SERVICE: All children 0-11 months and all pregnant women. WHAT ARE THE REQUIREMENT: None FEES/CHARGES: NONE SCHEDULE OF AVAILABILITY OF THE SERVICE :
• For Infants Every Wednesday 8:00 AM – 12:00 NN
• For Pregnant Women
Every Thursday 8:00 AM –12:00 NN HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES/CHARGES
FORMS
1
Present child for immunization
Greets and asks for the immunization record Weighs child and checks record for vaccine needed
5 minutes 3-5 minutes
MIDWIFE IN-CHARGE OF THE BARANGAY MIDWIFE IN-CHARGE (see annex A)
2
Proceed to Immunization room
Conducts immunization activity
1-5 minutes
MIDWIFE IN-CHARGE (see annex A)
3
Take note of the next immunization schedule
Informs mother/guardian of the next immunization schedule
3-5 minutes
MIDWIFE IN-CHARGE (see annex A)
131
x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x
** If the midwife in-charge of the barangay is not available, client/s may avail the service from any of the midwife available. Annex A
Name of Midwife
Catchment Areas
Jessie C. Barao
#1 N ricarte #1 S Valdez
# 2 Ablan # 3 Cangrunaan
# 4 Nalupta #5 Cal-laguip # 6 San Julian
Rosalinda A. Calautit
# 7 Caunayan
# 8 Acosta #9 Aglipay
# 10S barani # 10 N Lacub
# 11 Ben-agan
Gina M. Pablo
# 12 Pal-palicong
# 24 Sumader #26 Parangopong
# 27 W Naguirangan # 27 E Capacuan
Yolanda C. Corpuz
# 18 Magnuang # 19 Pimentel # 20 N Colo
# 20 S Mabaleng
Melgene G. Alibuyog
# 30 E Baoa # 30 W Baoa
# 31 Camandingan #33 S Rayuray
Michelle D. Pasamonte
# 23 Biningan #28 San Mateo # 29 San Pedro
132
# 32 Palong-pong
Freslyn D. Isla
# 21 Quiom
# 22 Maipalig # 25 S Payao
# 25 N Camguidan
Bernadette Q. Bayangos
# 13 Baay
# 14 Bungon # 15 Baligat
Jennica F. Lagmay
# 33 N Nagbacalan # 34 Dariwdw # 35 Bil-loca
Irene P. Batara
# 16 N Quiling # 16 S Quiling
# 17 Tabug
REQUEST FOR MEDICAL LABORATORY EXAMINATIONS
ABOUT THE SERVICE: Individuals who need medical laboratory examination services at the City Government of Batac Clinical Laboratory WHO MAY AVAIL OF THE SERVICE:
Individuals who needs laboratory examination for medical clearance and diagnostics WHAT ARE THE REQUIREMENTS:
• Laboratory request from the physician or health personnel. FEES/CHARGES:
BLOOD CHEMISTRY
FEE
DURATION OF TEST/S
FBS/RBS 140.00 1 hours Cholesterol 180.00 1 hours Triglycerides 280.00 1 hours HDL 280.00 1 hours LDL 180.00 1 hours
133
Blood Uric Acid (BUA) 170.00 1 hours Creatinine 210.00 1 hours Blood Urea Nitrogen (BUN) 150.00 1 hours
Lipid Profile (Chole; Trigly; HDL; LDL;VLDL) 900.00 1 hours Complete Blood Chemistry (Package)
1,500.00 1 hours
ROUTINE EXAMINATIONS
FEE
DURATION OF TEST/S
CBC 200.00 30 minutes Hemoglobin 70.00 30 minutes Hematocrit 70.00 30 minutes Blood Typing 70.00 15 minutes Clotting Time 70.00 30 minutes Bleeding Time 70.00 30 minutes Urinalysis 90.00 30 minutes Fecalysis 70.00 30 minutes Pregnancy Test 130.00 15 minutes Sputum Examination 70.00 1 day (for employment) Widal’s Test 220.00 30 minutes HBsAg Screening 220.00 30 minutes Skin Slit Smear 220.00 1 days KOH 110.00 30 minutes
OTHERS:
Urine bag = Php 30.00 Re-issue Fee of lab results= Php 50.00 SCHEDULE OF AVAILABILITY OF THE SERVICE : Blood Chemistry Test: Monday to Friday= 8:00-8:30 AM= Extraction time with after 12MN fasting
Routine Tests: Monday to Friday= 8:00-5:00 PM
Sputum Examination: Monday to Thursday= 8:00 AM – 10:30 AM Genexpert – MTB/RIF Assay: Monday to Thursday – 8:00 AM – 10:00 AM
HIV Screening Test: Monday to Thursday – 1:00 PM – 4:00 PM Rapid Syphilis Screening Test: Monday to Thursday – 8:00 AM– 12:00 AM
134
Urine Screening Test for RedCop Patients: Monday To Friday - 8:00AM – 5:00 PM
HOW TO AVAIL OF THE SERVICE: STEPS APPLICANT/C
LIENT SERVICE
PROVIDER PROCESSIN
G TIME PERSON
INCHARGE/RESPONSIBLE
FEES/CHARGES
FORMS
1
Show laboratory request and pays fees
Checks laboratory request and issues official receipt
3-5 minutes
MA. PAZ B. QUIAOIT
2
Present laboratory request and submit the specimen
Receives Laboratory request and specimen Extracts blood from the client Processes the requested laboratory test/s and records the results
5-10 minutes
30 minutes(for
routine exam) and 1
hour (Complete
Blood Chemistry
Examination)
JOY E. RACACHO NOREEN D. GONZALES JOY E. RACACHO NOREEN D. GONZALES JOY E. RACACHO NOREEN D. GONZALES
3
Present the Official Receipt for the release of the laboratory result
Issues official medical laboratory result form/s to the client
3-5 minutes
JOY E. RACACHO NOREEN D. GONZALES
x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x
135
PROVISION OF MEDICAL CONSULTATION, TREATMENT AND MANAGEMENT OF PATIENT WITH TUBERCULOSIS (TB)
ABOUT THE SERVICE: Patient with two (2) weeks cough must consult the TB DOTS clinic for proper treatment and management WHO MAY AVAIL THE SERVICE: Patients with two (2) weeks cough WHAT ARE THE REQUIREMENT: NONE FEES/CHARGES: NONE SCHEDULE OF AVAILABILITY OF THE SERVICE: MONDAYS TO FRIDAYS 8:00 AM – 5:00 PM HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON INCHARGE/RESPONSIBLE
FEES/CHARGES
FORMS
1 Get number for admission at the CHO lobby
Performs triage to identify patient’s consultation area Interviews and take family folder Take and record vital signs If patient is presumptive infectious case, instruct to go to the TB DOTS clinic (tent)
5-10 minutes 5 minutes 5 minutes
MIDWIFE IN CHARGE
2 Present family record
Check patient’s record, let patient wear mask and
5 minutes TB DOTS NURSE
136
assess the need for diagnostics
Calls patient’s number, performs consultation and examination
10- 15 minutes DR. ALICIA A. AGBAYANI
Prepares the necessary laboratory request needed
5 minutes DR. ALICIA A. AGBAYANI TB DOTS NURSE
3 Receive post consultation instructions
Instruct patient on scheduled follow up
5 minutes DR. ALICIA A. AGBAYANI TB DOTS NURSE
x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x
PROVISION OF BIRTHING SERVICES ABOUT THE SERVICE: To provide safe, quality and appropriate child birth WHO MAY AVAIL OF THE SERVICE: All pregnant women who are due to give birth WHAT ARE THE REQUIREMENTS: Mother and baby book, pre-natal record FEES/CHARGES:
Please refer to Article D Section 4D.01 and Article C Section 5C,01 of the City Revenue
Code of 2014 for laboratory fees. SCHEDULE OF AVAILABILITY OF THE SERVICE: 24/7 HOW TO AVAIL OF THE SERVICE STEPS APPLICAN
T/CLIENT SERVICE
PROVIDER PROCESSING
TIME PERSON
INCHARGE/RESPONSIBLE
FEES/CHARGES
FORMS
1 Submit pre- natal booklet
Admit and examine patient
30 minutes DOCTOR, NURSE &
137
MIDWIFE ON DUTY
Brings patient to labor room Monitor and record progress of labor Brings patient to delivery room Performs delivery procedure Provide neonatal care Provide Post partum care Brings patient to the ward
10 minutes 20 minutes 20 minutes 30-45 minutes
DOCTOR, NURSE & MIDWIFE ON DUTY MIDWIFE & INSTITUTIO-NAL WORKER ON DUTY
Examine and discharge patient after 24 hours
DOCTOR, NURSE AND MIDWIFE ON DUTY
x -x-x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x
138
VISION
A decent and productive work for every Batacqueño MISSION
To provide prompt, timely and adequate employment facilitation services
PERFORMANCE PLEDGES
WE GIVE ASSURANCE OF QUALITY SERVICE POSSIBLE TO OUR CONSTITUENTS AND PLEDGE TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES
RESPONSE TIME per transaction
PERSONS RESPONSIBLE
Provision of job referral for local employment
1 hour
MARLON F. SORIA K-MAR S. SULIT
Provide Labor Market Information
30 minutes
MARLON F. SORIA K-MAR S. SULIT
Posting of job vacancies
30 minutes
MARLON F. SORIA K-MAR S. SULIT
PUBLIC EMPLOYMENT SERVICE OFFICE (PESO) – HUMAN RESOURCE MANAGEMENT OFFICE
Head of Office: MARLON F. SORIA 2nd Floor, Batac City Hall
139
PROVISION OF JOB REFERRAL FOR LOCAL EMPLOYMENT A. ABOUT THE SERVICE:
Employment assistance may be given to jobseekers through referral. Career Advocacy that will guide them in going about recruitment and hiring process of different companies may also be given. B. WHO MAY AVAIL OF THE SERVICE:
Applicants/jobseekers who are residents of the City of Batac C. WHAT ARE THE REQUIREMENT:
Resume with 2 x 2 picture Transcript of Records or form 138 NBI Clearance Certificate of Training, if available Certificate of Employment, if available
D. FEES/CHARGES
None E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 am to 5:00 pm
Provision Overseas Employment Facilitation Services to Applicants
25 minutes
MARLON F. SORIA K-MAR S. SULIT
Provision Overseas Employment Facilitation Services to Employers
35 minutes
MARLON F. SORIA K-MAR S. SULIT
Processing of applications of students to Special Program for Employment of Students (SPES)
2 hours and 45
minutes
MARLON F. SORIA K-MAR S. SULIT
140
F. HOW TO AVAIL OF THE SERVICE:
Steps
Applicant/Client
Service Provider
Processing
Time
Person(s) in-
charge/ responsible
Fees
Forms
1 Submits complete requirements
Records in the logbook; reviews the document
5 minutes MARLON F. SORIA K-MAR S. SULIT
None None
2 Fills-out manpower registry form
Provides form to applicant
10 minutes MARLON F. SORIA K-MAR S. SULIT
None Manpower Registry Form
3
Receives copy of job vacancies available
Provides list of job vacancies available
5 minutes
MARLON F. SORIA K-MAR S. SULIT
None
None
4
Undergoes interview
Conducts interview to job seeker Conducts Career Advocacy, if needed
10 minutes 15 minutes
MARLON F. SORIA MARLON F. SORIA
None None
None None
5
Receives referral letter
Prepares and issues referral letter
15 minutes
MARLON F. SORIA K-MAR S. SULIT
None
None
x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x
141
PROVISION OF LABOR MARKET INFORMATION A. ABOUT THE SERVICE: Labor market information may be provided through the Skills Registry System. B. WHO MAY AVAIL OF THE SERVICE:
Applicants/jobseekers who are residents of the City of Batac Registered employers
C. WHAT ARE THE REQUIREMENTS:
For registered employers: Name and address of the company Job vacancies including hiring requirements Profile of the company Nature of work/area of assignments
For applicants: resume
D. FEES/CHARGES:
None E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 am to 5:00 pm F. HOW TO AVAIL THE SERVICE:
Steps
Applicant/Client
Service Provider
Processing
Time
Person(s) in-
charge/ responsible
Fees/
Charges
Forms
1
Calls or visits the office, asks or submits request for labor market information
Records request in the logbook; processes the request
25 minutes
MARLON F. SORIA K-MAR S. SULIT
None
None
2
Receives labor market information requested
Provides the requested labor market information
5 minutes
MARLON F. SORIA K-MAR S. SULIT
None
None
x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x
142
POSTING OF JOB VACANCIES A. ABOUT THE SERVICE:
Job vacancies may be posted by the City Government of Batac in City Government’s Facebook Account and in the conspicuous places in the City of Batac. B. WHO MAY AVAIL OF THE SERVICE:
Registered employers C. WHAT ARE THE REQUIREMENTS:
Name and address of the company Job vacancies including hiring requirements Profile of the company Nature of work/area of assignments List of documents to be submitted by applicants
D. FEES/CHARGES:
None E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 am to 5:00 pm
F. HOW TO AVAIL THE SERVICE:
Steps
Applicant/Client
Service Provider
Processing
Time
Person(s) in-
charge/ responsible
Fees/
Charges
Forms
1
Submits request and provides information of job posting
Records request; posts job vacancies in the bulletin board and FB page
30 minutes
MARLON F. SORIA K-MAR S. SULIT
None
None
x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x
143
PROVISION OF OVERSEAS EMPLOYMENT FACILITATION SERVICES FOR APPLICANTS
A. ABOUT THE SERVICE: Overseas employment assistance may be given to jobseekers. It is ensured that recruitment agencies are duly licensed by the Philippine Overseas Employment Agency. B. WHO MAY AVAIL OF THE SERVICE
Applicants/jobseekers
C. WHAT ARE THE REQUIREMENTS:
Resume Employment/Training Certificates License (professional workers) Passport NBI Clearance PSA Birth Certificate
D. FEES/CHARGES:
None
E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays,
8:00 am to 5:00 pm
144
F. HOW TO AVAIL THE SERVICE:
Steps
Applicant/Client
Service Provider
Processing
Time
Person(s) in-charge/
responsible
Fees/
Charges
Forms
1
Fills-out agency forms; receives information
Provides forms; Advises applicant to wait for announcement on the conduct of Special Recruitment Activity in the PESO
15 minutes
MARLON F. SORIA K-MAR S. SULIT
None
Agency Forms
2
Prepares job papers
Advises applicant to prepare job requirements
MARLON F. SORIA K-MAR S. SULIT
None
None
3
Receives notice regarding the schedule of the conduct of Special Recruitment Activity
Informs applicant of the conduct of Special Recruitment Activity in the City of Batac through call or text message
10 minutes
MARLON F. SORIA K-MAR S. SULIT
None
None
x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x
145
PROVISION OF OVERSEAS EMPLOYMENT FACILITATION SERVICES FOR EMPLOYERS
A. ABOUT THE SERVICE: Overseas employment facilitation services may be given before any recruitment activity by placement agencies is conducted. B. WHO MAY AVAIL OF THE SERVICE:
Registered placement agencies/employers C. WHAT ARE THE REQUIREMENTS:
Letter of Intent to conduct Special Recruitment Activity (SRA) Special Recruitment Authority from POEA/DOLE Mayor’s permit
D. FEES / CHARGES:
Php 100.00 for Certificate of No Objection Php 500.00 for Mayor’s Permit per day for the conduct of the SRA
E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays,
8:00 am to 5:00 pm
F. HOW TO AVAIL THE SERVICE:
Steps
Applicant
/Client
Service Provider
Processing
Time
Person(s) in-
charge / responsible
Fees /
Charges
Forms
1
Submits letter request to conduct Special Recruitment Activity (SRA), with complete requirements
Prepares Certificate of No Objection to conduct SRA; advises the client on the advertisement of the activity
25 minutes
MARLON F. SORIA K-MAR S. SULIT
None
None
146
PROCESSING OF AVAILMENT OF SPECIAL PROGRAM FOR EMPLOYMENT OF STUDENTS (SPES)
A. ABOUT THE SERVICE: Poor but deserving students and out-of-school youth may apply and avail of the benefits of the Special Program for Employment of Students (SPES) through employment during summer vacation. This program is under RA 7323 as amended by RA 9547.
The program is conducted ever year. Grantees are assigned to work in SPES-registered private and public establishments for a minimum of 15 days but not more than 45 days. Grantees are entitled to at least a minimum wage in which 60% is paid by the employer and 40% is paid by the Department of Labor and Employment (DOLE). B. WHO MAY AVAIL OF THE SERVICE 17-25 years old, incoming Grade 12 or college level Parents’ combined net income after tax, including the applicants income, if any, does not
exceed latest annual regional poverty threshold for a family of six (P20,488.00 per capita poverty threshold/month x 6 = P122,928.00)
Han an average passing grade during the school year / term attended
2
Presents Official Receipt for the Certificate of No Objection
Issues Certificate of No Objection; instructs the client to present SRA, issued by the POEA, to the Business Permits and License Section for the issuance of Mayor’s Permit to conduct recruitment activity in the City of Batac
10 minutes
MARLON F. SORIA K-MAR S. SULIT
P100.00
None
3
Presents Mayor’s Permit
Coordinates the conduct of the recruitment activity
10 minutes
MARLON F. SORIA K-MAR S. SULIT
P500.00/day
None
x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x
147
C. WHAT ARE THE REQUIREMENTS: Duly accomplished SPES Application Form (SPES Form 01) PSA Copy of Birth Certificate Certification of General Weighted Average (passing) by the School Registrar); or
Certified Photocopy of Form 138; or Certified True Photocopy of Classcards
Copy of latest income tax return of parent/s; or Certification issued by the Bureau of Internal Revenue (BIR) that the parent/s is/are exempted from payment of tax; or Certificate of Indigence of parent/s from the Punong Barangay
D. FEES / CHARGES:
None
E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 am to 5:00 pm F. HOW TO AVAIL THE SERVICE:
Steps
Applicant /
Client
Service Provider
Processing
Time
Person(s) in-
charge / responsible
Fees /
Charges
Forms
1
Submits duly accomplished Registration Forms and complete requirements
Receives application for SPES and complete requirements; Evaluates and checks completion of requirements and accuracy of information; Notifies applicant of the conduct of screening
45 minutes
MARLON F. SORIA K-MAR S. SULIT MARLON F. SORIA K-MAR S. SULIT MARLON F. SORIA K-MAR S. SULIT
None
None
148
2
Undergoes interview
Conducts interview
20 minutes
MARLON F.
SORIA
None
None
3
Receives referral letter
Prepares and issues referral letter to a participating agency/company; Notifies SPES grantees of their acceptance to the program
20 minutes
MARLON F.
SORIA
K-MAR S. SULIT
4
Attends orientation program
Conduct SPES Orientation
1 hour
MARLON F.
SORIA
5
Signs contract
Prepares Contract; facilitates the signing of contract
20 minutes
MARLON F.
SORIA K-MAR S.
SULIT
x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x
149
VISION
The City of Batac, through the Community Affairs and Development Office strives to become a model of a government-community engagement through the trust and confidence of its people
MISSION
To become the link to the interests and needs of the community through public relations efforts focused on honesty and transparency, thus making the City of Batac open and closer to the people
PERFORMANCE PLEDGES The Community Affairs and Development Office commits to provide the highest possible quality service and pledges to achieve the following:
FRONTLINE SERVICES RESPONSE TIME (per transaction) PERSON/S RESPONSIBLE
Provide public information 30 minutes SHIELA MAE L. ILA RHAIAN A. GAMET
Initial processing of Batac Citizen’s Centenarian Awards Claims Within 1 week SHIELA MAE L. ILA
RHAIAN A. GAMET
OFFICE OF THE CITY MAYOR - COMMUNITY AFFAIRS AND DEVELOPMENT OFFICE Head of Office: RHAIAN A. GAMET, Community Affairs Officer I
Tel. No. (077) 677-2657 Email: [email protected]
150
PROVISION OF PUBLIC INFORMATION
ABOUT THE SERVICE:
The City Government of Batac advocates to promote transparency and awareness of City Affairs in order to sustain its relationship with its constituencies, particularly the general public. Information is provided by the Community Affairs and Development Office in order to promote the various programs/projects/activities/services of the City Government. WHO MAY AVAIL THE SERVICE: The general public WHAT ARE THE REQUIREMENTS: Letter request duly approved by the City Mayor FEES/CHARGES: None SCHEDULE OF AVAILABILITY OF SERVICE: Mondays to Fridays, 8:00 am to 5:00 pm HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/ RESPONSIBLE
FEES/ CHARGES
FORMS/ DOCUMENTS/
REQUIREMENTS 1. Presents the
approved letter request and registers in the logbook
Reads and review the letter request and records in the logbook
5 mins SHIELA MAE L. ILA RHAIAN A. GAMET
NONE Letter request
2. Gives details on the request
Retrieves the needed information
15 min RHAIAN A. GAMET
3. Receives the documents needed
Releases the requested information
5 mins RHAIAN A. GAMET
4 Receives referrals slips (if necessary)
Issues referral slips (if necessary)
5 mins RHAIAN A. GAMET
Referral slip
X-X-X-X- END OF TRANSACTION –X-X-X-X
151
REQUEST FOR INITIAL PROCESSING OF BATAC CITIZEN’S CENTENARIAN AWARDS CLAIMS
ABOUT THE SERVICE:
As provided for in Ordinance No. 3SP 2014-03, prospective centenarian awardees may avail the following incentives from the City Government of Batac:
• PhP20,000.00 and Plaque of Appreciation for natural born and permanent resident who is 100 years old;
• PhP15,000.00 and Plaque of Appreciation for permanent resident who is 100 years old; • PhP10,000.00 and Plaque of Appreciation for natural/permanent resident who is 99 years
old; • PhP10,000.00 for natural/permanent resident who is over 100 years old; and • PhP5,000.00 and Plaque of Appreciation for natural/permanent resident who is 98 years
old
WHO MAY AVAIL OF THE SERVICE: • Surviving senior citizen residents of the City of Batac who are 98 years old and above • Relatives/caretakers of deceased 98 years old and above senior citizen residents of the
City of Batac WHAT ARE THE REQUIREMENTS:
• Application Form • Birth Certificate or any government issued identification card • Barangay Certification
FEES/CHARGES None SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 am to 5:00 pm HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/ RESPONSIBLE
FEES/ CHARG
ES
FORMS/ DOCUMENTS/
REQUIREMENTS 1. Submits
complete requirements
Records in the logbook Reviews and checks the completeness and accuracy of the documents
15 mins SHIELA MAE L. ILA RHAIAN A. GAMET
NONE Application Form, Birth Certificate/any Government issued ID, Barangay Certification
152
2.
Schedules and conducts validation and assessment of the prospective centenarian and instructs client to wait for the incentive/notification
within 7 days
RHAIAN A. GAMET
Completes the documents to be forwarded to Accounting Office for processing of voucher
30 mins SHIELA MAE L. ILA RHAIAN A. GAMET
Forwards documents to the Accounting Office
5 mins SHIELA MAE L. ILA RHAIAN A. GAMET
X-X-X-X- END OF TRANSACTION –X-X-X-X
153
VISION Establishing a Quality and Responsive Civil Registration in the City of Batac through a competent, client-friendly department with diligent and dedicated personnel. MISSION To provide an efficient, reliable and responsive civil registry services to our constituents.
PERFORMANCE PLEDGES
WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES RESPONSE
TIME PERSON(S)
(PER
TRANSACTION) RESPONSIBLE REGISTER CIVIL REGISTRY DOCUMENT
• Certificate of Live Birth
• Certificate of live birth with Affidavit to use the surname of the father
10 – 15 minutes 20-30 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS VIC ANDREW O. COCSON JOYCE O. RAMOS
• Certificate of Marriage 10 - 15 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
• Certificate of Death
• Certificate of Death with Transfer Of Cadaver
10 – 15 minutes 20 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS VIC ANDREW O. COCSON JOYCE O. RAMOS
OFFICE OF THE CITY CIVIL REGISTRAR Head of Office: LORLYN FLORDELIZ P. ULIT
1st Floor, Batac City Hall Tel No.: (077) 792 – 28 - 82
154
• Certificate of Marriage 10- 15 minutes VIC ANDREW O. COCSON JOYCE O. RAMOS
ISSUED TRANSCRIPTION OF DOCUMENTS
• Birth Certificate • Marriage Certificate • Death Certificate
10 - 12 minutes 10 – 12 minutes 10 – 12 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
REGISTER LEGAL INSTRUMENTS • Legitimation • Affidavit to use the surname of the
father • Affidavit of Admission of Paternity
30 – 35 minutes 30 – 35 minutes 30 – 35 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
ACCEPTS AND PROCESS PETITION
• Change of First Name (R.A. 9048) • Correction of Clerical Error (R..
9048) • Correction of Sex, day and month
in the certificate of live birth (R.A. 10172)
• Approval of petition (within 2 days after the10 day posting period for Correction of Clerical Error (R.A. 9048) and within 3 days after the two weeks publication for Change of First name and correction of sex and day and month of birth)
PROCESS APPLICATION FOR MARRIAGE LICENSE
• Processing of application for marriage license
• Approval and release of marriage
license (after the 10 days posting period)
30 – 35 minutes 30 – 35 minutes 30 – 35 minutes 10 minutes 25 – 30 minutes 5 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS LORLYN FLORDELIZ P. ULIT VIC ANDREW O. COCSON JOYCE A. RAMOS LORLYN FLORDELIZ P. ULIT
REGISTER COURT ORDER/DECREE 30-40 minutes VIC ANDREW O. COCSON
JOYCE A. RAMOS MAKE SUPPLEMENTAL REPORT 30 minutes VIC ANDREW O. COCSON
JOYCE A. RAMOS
155
PREPARE ENDORSEMENT TO PHILIPPINE STATISTICS AUTHORITY (PSA)
• Piecemeal (Advance Endorsement) • Civil registry records with negative
result from PSA
15 minutes 15 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
PREPARE LATE REGISTRATION OF BIRTH, MARRIAGE AND DEATH OUT-OF-TOWN REPORTING OF BIRTH
25 to 30 minutes 25 to 30 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS VIC ANDREW O. COCSON JOYCE A. RAMOS
Authentication of documents Administer oath for civil registry purposes
3 minutes LORLYN FLORDELIZ P. ULIT LORLYN FLORDELIZ P. ULIT
TIMELY REGISTRATION OF CERTIFICATE OF LIVE BIRTH
ABOUT THE SERVICE: BIRTH
Parents whose child/children born within the territorial jurisdiction of the City of Batac
must be registered within the 30 day reglementary period pursuant to Rule 19 of Administrative Order No. 1 Series of 1993 of Act Number 3753.
WHO MAY AVAIL OF THE SERVICE:
Certificate of live birth of newly born child shall be register before the City Civil Registry following the legal maxim, “The place of occurrence is the place of registration”.
WHAT ARE THE REQUIREMENTS:
Four copies of Certificate of Live Birth duly signed by proper parties (Form 102, if born at
the hospital/clinics) FEES/CHARGES:
• Service Fee for certificate of live birth- P100.00
156
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
SCHEDULE OF AVAILABILITY OF SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE FEES /
CHARGES FORMS
1 Gets transaction number, signs in the clients logbook and submits duly accomplished Certificate of Live Birth.
Calls the number, receives and evaluates the document if properly filled-up and signed by concerned authorities.
2 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
Php 100.00
NONE
2 Receives the order of Payment.
Prepares and issues the Order of Payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
Php 100.00
3
Submits the Official Receipt
Receives the official receipt and processes the document
5 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
4 Receives the document
Reviews, signs and releases the document
3 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
157
TIMELY REGISTRATION OF CERTIFICATE OF LIVE BIRTH OF
ILLEGITIMATE CHILD
ABOUT THE SERVICE: BIRTH
Parents whose child/children born within the territorial jurisdiction of the City of Batac
must be registered within the 30 day reglementary period pursuant to Rule 19 of Administrative Order No. 1 Series of 1993 of Act Number 3753.
WHO MAY AVAIL OF THE SERVICE:
Certificate of live birth of newly born child shall be register before the City Civil Registry following the legal maxim, “The place of occurrence is the place of registration”.
WHAT ARE THE REQUIREMENTS:
• Four copies of Certificate of Live Birth with acknowledgment of the father and duly signed by proper parties (Form 102, if born at the hospital/clinics)
• Affidavit to use the surname of the father (AUSF) FEES/CHARGES:
Registration fee of AUSF- P500.00
SCHEDULE OF AVAILABILITY OF SERVICE::
Mondays to Fridays 8:00 AM to 5:00 PM
158
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /
CHARGES
FORMS
1 Gets transaction number, signs in the clients logbook and submits duly accomplished Certificate of Live Birth/
Calls the number, receives and evaluates the document if properly filled-up and signed by concerned authorities and issues order of payment.
3 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2
Receives order of payment.
Prepares and issues order of payment.
1 minute
VIC ANDREW O. COCSON JOYCE A. RAMOS
Php 500.00
3 Submits the official receipt.
Receives the official receipt and processes the document.
20 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
Administers oath for the Admission of Paternity at the back of the COLB and AUSF
2 minutes LORLYN FLORDELIZ P. ULIT (City Civil Registrar) or Notary Public
4 Receives the document
Signs and releases the document
3 minutes LORLYN FLORDELIZ P. ULIT
x-x-x-x-x- END OF TRANSACTION –x-x-x-x-
159
REGISTRATION OF CERTIFICATE OF DEATH
ABOUT THE SERVICE: DEATH
Immediate family or relatives of the deceased whose death occurred within the territorial
jurisdiction of the City of Batac must be registered within the 30 day reglementary period pursuant to Rule 32 of Administrative Order No. 1 Series of 1993 of Act Number 3753.
WHO MAY AVAIL OF THE SERVICE:
Any person may seek for the registration of the certificate of death of his/her deceased
relative whose resides at the City of Batac. WHAT ARE THE REQUIREMENTS:
• Four copies of Certificate of death duly signed by proper parties (Form 103, if died at
the hospital/clinics) • Medical certificate from the hospital/clinic, if dead on arrival • For home death, birth certificate of the deceased
FEES/CHARGES:
• Service Fee for certificate of death - P 100.00 SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
160
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /
CHARGES
FORMS
1 Gets transaction number, signs in the clients logbook.
Calls the number, receives and evaluates the document if properly filled-up and signed by concerned authorities. (if died at the hospital and resident of the city).
3 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
2
Receives order of payment.
Prepares and issues order of payment.
1 minute
VIC ANDREW O. COCSON JOYCE A. RAMOS
Php 100.00
3 Submits official receipt.
Interviews the informant, if home death. 5 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
Receives the official receipt and processes the document.
10 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
4 Receives the document
Reviews, signs and releases the document.
3 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
161
REGISTRATION OF CERTIFICATE OF DEATH WITH TRANSFER OF CADAVER CERTIFICATE
ABOUT THE SERVICE:
DEATH
Immediate family or relatives of the deceased whose death occurred within the territorial jurisdiction of the City of Batac must be registered within the 30 day reglementary period pursuant to Rule 32 of Administrative Order No. 1 Series of 1993 of Act Number 3753.
WHO MAY AVAIL OF THE SERVICE:
Any person may seek for the registration of the certificate of death of his/her deceased relative who resides outside the City of Batac.
WHAT ARE THE REQUIREMENTS:
• Four copies of Certificate of Live Birth duly signed by proper parties (Form 103, if died at the hospital/clinics)
• Medical certificate from the hospital/clinic, if dead on arrival FEES/CHARGES:
• Transfer of cadaver fee - P300.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
162
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESPO
NSIBLE
FEES / CHARG
ES FORMS
1 Gets transaction number, signs in the clients logbook.
Calls the number, receives and evaluates the document if properly filled-up and signed by concerned authorities. ( if died at the hospital and resident of the city)
3 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2
Receives Order of Payment.
Prepares and issues Order of Payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
P300.00
3 Submits official receipt.
Interviews the informant, if home death.
5 minutes VIC ANDREW O. COCSON
JOYCE A. RAMOS
Receives the official receipt and processes the document.
10 minutes
4 Receives the document
Reviews, signs and releases the document.
3 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
TIMELY REGISTRATION OF CERTIFICATE OF MARRIAGE
ABOUT THE SERVICE:
MARRIAGE
Couples whose marriage was solemnized within the territorial jurisdiction of the City of Batac must be registered within 15 days following the solemnization of marriage while marriage exempt from marriage license requirement is within 30 days pursuant to Rule 41 of Administrative Order No. 1 Series of 1993 of Act Number 3753.
163
WHO MAY AVAIL OF THE SERVICE:
Any person may seek for the registration of the certificate of his/her certificate of marriage before the City Civil Registry Office of Batac.
WHAT ARE THE REQUIREMENTS:
• Four copies of Certificate of Marriage duly signed by proper parties (Municipal Form 97)
FEES/CHARGES:
• Service Fee for certificate of marriage - P100.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number, signs in the clients logbook, and submits duly accomplished certificate of marriage.
Calls the number, receives and evaluates the document if properly filled-up and signed by concerned authorities.
3 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS NONE
2 Receives order of payment.
Prepares and issues order of payment.
1 minute
VIC ANDREW O. COCSON JOYCE A. RAMOS
P100.00
3 Submits the official receipt.
Receives the official receipt and processes the document.
4 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
4 Receives the document.
Reviews, signs and releases the document.
3 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
164
ISSUANCE OF TRANSCRIPTION/CERTIFICATION OF BIRTH, MARRIAGE AND DEATH
AND MARKINGS OF CERTIFIED MACHINE COPY
ABOUT THE SERVICE :
Any individual who was born/married in the City of Batac may request for a copy of his civil registry document provided that the record is available in the Registry Books while Certified Machine Copy is provided based on the original copy of the document from the client. WHO MAY AVAIL OF THE SERVICE:
A person born, wed and died within the jurisdiction of the City of Batac is deemed to have been registered in this office is entitled for the available copy of issuance of his/her birth, marriage and death record once requested.
WHAT ARE THE REQUIREMENTS:
• If the child is minor, his parents, guardian, or the institution legally-in-charge of
him, as the case may be shall issue the authorization required.
• The duly signed valid ID of the one giving authorization and the grantee shall be represented for verification.
FEES/CHARGES:
• Birth, Marriage and Death Certificate (local) - P100.00 • Birth, Marriage and Death Certificate (abroad)- P200.00 • Certified machine copy - P100.00 per page • Negative and destroyed certification - P100.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
165
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number and signs in the clients logbook.
Calls the number and issues request slip.
less than 1 minute
VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2 Fills-up request slip.
Accepts and evaluates the request slip for completeness and accuracy/verification of authority.
4 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
P100.00 -LOCAL P200.00 - ABROAD
Request slip form for birth, marriage and death certificate
3 Receives order of payment.
Prepares and issues order of payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
4 Submits official receipt.
Prepares the document
VIC ANDREW O. COCSON JOYCE A. RAMOS
a. Transcription
4 minutes
b. Machine copy
4 minutes
5 Receives the document
Reviews, signs and releases the document
2 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
166
REGISTRATION OF LEGAL INSTRUMENTS
1. LEGITIMATION
ABOUT THE SERVICE:
Legimation is a remedy by means of which those who in fact were not born in wedlock and should, therefore, be considered illegitimate, are by fiction, considered legitimate, it being supposed that they were born when their parents were already validly married pursuant to Rule 66 of A.O. No. 1, Series of 19934.
WHO MAY AVAIL OF THE SERVICE: Parents who are legally married and their no impediment at the conception of the child. If the father did not acknowledge the child at the time of birth, he may execute an affidavit of admission of paternity. WHAT ARE THE REQUIREMENTS:
• Certificate of live birth of the child ( PSA copy, 1 original and 5 photocopies) • Affidavit of admission of paternity (3 copies) • Affidavit of Legitimation signed by both parents, in case only one is surviving,
death certificate of the deceased spouse • Certificate of marriage of parents issued by PSA (3 photocopies) • Certificate of No Marriage issued by PSA ( 3 photocopies) • Advisory of Marriage issued by PSA ( 3 photocopies)
FEES/CHARGES:
• Registration fee of affidavit of legitimation - P500.00 • Registration fee of affidavit of admission of paternity - P500.00 • Certificate of registration - P100.00 • Birth certificate with annotation - P100.00 • Endorsement fee - P100.00 • CTC of documents - P100.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
167
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT SERVICE
PROVIDER PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES
FORMS
1 Gets transaction number and signs in the clients logbook. Submits basic requirements and the required affidavit.
Calls the number and receives and evaluates the documents..
5 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2
Receives order of payment.
Prepares and issues order of payment.
1 minute
VIC ANDREW O. COCSON JOYCE A. RAMOS
P1,000.00
3 Submits the official receipt.
Receives the official receipt and processes the documents. .
20 minutes VIC ANDREW
O. COCSON JOYCE A. RAMOS
4 Receives the documents.
Reviews, signs and releases the documents.
5 minutes
LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
168
2. AFFIDAVIT TO USE THE SURNAME OF THE FATHER (R.A. 9255)
ABOUT THE SERVICE :
The Revised IRR which took effect on April 9, 2016 shall apply to all illegitimate children born on or after March 19, 2004, the effectivity of R.A. 9255
WHO MAY AVAIL OF THE SERVICE:
Unregistered births and registered births under the surname of the mother.
WHAT ARE THE REQUIREMENTS:
• Certificate of live birth of the child ( PSA copy, 1 original and 5 photocopies) • Affidavit of admission of paternity, if the father did not acknowledge the child at
the time of birth (3 copies) • Affidavit to use the surname of the father ( 3 copies)
• For 0-6 years old – the mother or legally appointed guardian • For 7-17 years old – the child itself with the attestation of the mother or guardian • Age of Majority – the person itself but no attestation
FEES/CHARGES:
• Registration fee of AUSF - P500.00 • Registration fee of affidavit of admission of paternity - P500.00 • Certificate of registration - P100.00 • Birth certificate with annotation - P100.00 • Endorsement fee - P100.00 • CTC of documents - P100.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
169
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number, signs in the clients logbook, and submits basic requirements required affidavit.
Calls the number, receives and evaluates the document if properly filled-up and signed by concerned authorities.
3 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2 Receives order of payment.
Prepares and issues order of payment.
1 minute
VIC ANDREW O. COCSON JOYCE A. RAMOS
P1,000.00
3 Submits the official receipt.
Receives the official receipt and processes the document.
4 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
4 Receives the document.
Reviews, administers oaths, signs and releases the document.
3 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
3. ADMISSION OF PATERNITY
ABOUT THE SERVICE :
If the father failed to acknowledge his child at the time of birth may execute an affidavit of admission of paternity.
WHO MAY AVAIL OF THE SERVICE:
The father who wants to acknowledge his child.
170
WHAT ARE THE REQUIREMENTS:
• Certificate of live birth of the child ( PSA copy, 1 original and 5
photocopies) • Affidavit of admission of paternity (3 copies)
FEES/CHARGES: :
• Registration fee of affidavit of admission of paternity P500.00 • Certificate of registration - P100.00 • Birth certificate with annotation - P100.00 • Endorsement fee - P100.00 • CTC of documents - P100.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT SERVICE
PROVIDER PROCESSING
TIME PERSON IN
CHARGE/RESPONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number, signs in the clients logbook, and submits basic requirements and required affidavit.
Calls the number, receives and evaluates the document if properly filled-up and signed by concerned authorities.
3 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2 Receives order of payment.
Prepares and issues order of payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
P1,000.00
NONE
171
3 Submits the official receipt.
Receives the official receipt and processes the document.
4 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
3 Receives the document.
Reviews, signs and releases the document.
3 minutes LORLYN FLORDELIZ P. ULIT
NONE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
FILING FOR PETITION FOR CHANGE OF FIRST NAME (CFN) AND CORRECTION OF CLERICAL ERROR UNDER REPUBLIC ACT 9048 AND REPUBLIC ACT 10172 ( An Act Further Authorizing the C/MCR or the CG to Correct Clerical or Typographical Errors in Day and Month in the Date of Birth or Sex of a Person ABOUT THE SERVICE:
Republic Act No. 9048 authorizes the city/municipal civil registrar or the consul general to correct a typographical error in an entry and/or change of first name or nickname in the civil register without the need of a judicial order.
Republic Act 10172 amended Sections 1, 2, 5 and 8 of epublic Act No. 9048 authorizes the city/municipal civil registrar or the consul general to correct typographical errors in the day and month or sex of a person in the civil register. WHO MAY AVAIL OF THE SERVICE:
All persons who were born in the City of Batac whose registered name in the Birth Certificate is tainted with dishonor, ridiculous, extremely difficult to write or pronounce and has been habitually and continuously used by the petitioner may file for Change of First Name.
Persons who were born/married/died in the City of Batac with errors in their civil registry documents but are limited to those mistakes committed in the performance of clerical work in writing, copying, transcribing or typing an entry in the civil register which are harmless and innocuous may file for Correction of Clerical Error.
Persons who were born in the City of Batac with errors in their birth certificate particularly the day and month of in the date birth or sex may file for correction of clerical error pursuant to 10172. For correction of sex, the document owner will file personally a the Office of the City Civil Registrar.
172
WHAT ARE THE REQUIREMENTS:
• Certificate of live birth subject for change of first name Petitioner for change of first name shall be required to submit clearances form the following authorities:
• NBI Clearance • Police Clearance • Certificate of Employment (If employed) • Affidavit of non-employment (if un-employed)
Any three of the following from items 1 to 13
1. Voter’s Affidavit 2. Baptismal Certificate 3. Marriage certificate 4. School records 5. Land title 6. Bank passbook 7. Passport 8. GSIS/SS record 9. Medical record 10. Civil registry records of ascendants 11. Affidavit if two persons 12. Any document that indicate the true and official name 13. Any valid identification cards 14. Affidavit of publisher 15. Newspaper clippings 16. Certificate of Indigency issued by the City Social Welfare Officer if the document owner
belongs to the indigent family.
Correction of Clerical Error (CCE) • All available official documents similar to the requirements for change of first name
except for the NBI, Police Clearance and Affidavit of Non-employment.
Correction of Clerical Error (R.A. 10172 – DAY AND MONTH OF BIRTH AND SEX) Petitioner for R.A. 10172 shall be required to submit the following:
• NBI Clearance • Police Clearance • Certificate of Employment (If employed) • Affidavit of non-employment (if un-employed) • School Records (Elementary) • Baptismal Certificate
173
• Old Medical Records • Certificate from the City Health Officer • Affidavit of publisher • Newspaper clippings • Certificate of Indigency issued by the City Social Welfare Officer if the document
owner belongs to the indigent family FEES/CHARGES:
CHANGE OF FIRST NAME/CORRECTION OF SEX, DAY AND MONTH IN THE BIRTH
• Filing Fee Php 3,000.00 • Processing Fee Php 300.00 • Publication Fee Php 1,500.00 • Certificate of Finality Php 200.00 • Birth Certificate with annotation Php 100.00 • CTC of Petition Php 100.00 • Endorsement Fee of Petition Php 100.00
CORRECTION OF CLERICAL ERROR • Filing Fee Php 1,000.00 • Processing Fee Php 300.00 • Birth/Marriage/Death Cert.
with annotation Php 100.00 • CTC of Petition Php 100.00 • Endorsement Fee of Petition Php 100.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
174
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIE
NT SERVICE
PROVIDER PROCESSING TIME
PERSON IN CHARGE/RESPO
NSIBLE
FEES /
CHARGES
FORMS
1 Gets transaction number and signs in the clients logbook. Submits the document for correction/change of first name including the requirements.
Calls the number and receives, evaluates the documents.
5 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
Refers the petition to the CCR for final approval.
5 minutes LORLYN FLORDELIZ P. ULIT
2 Receives order of payment.
Prepares and issues order of payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
3 Submit official receipt.
Receives the official receipt and process the documents.
20 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
Administers oath
2 minutes LORLYN FLORDELIZ P. ULIT
Either grants or denies the petition and signs the supporting documents and forward to the Civil Registrar General(CRG) for affirmation/
10 minutes LORLYN FLORDELIZ P. ULIT
Processes the Certificate of finality and annotation after the
20 minutes LORLYN FLORDELIZ P. ULIT
P500.00
175
affirmation by the CRG.
4 Informs the client thru call/text the client to receive the affirmed petition, certificate of finality and annotated civil registry document
Releases the affirmed petition, certificate of finality and other necessary papers.
5 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING A MARRIAGE LICENSE
ABOUT THE SERVICE:
Rule 47 of A.O. No.1 , S. of 1993 states that: “Where a marriage licensed is required, each
of the contracting parties shall file a sworn application for such license with the proper civil registrar.
WHO MAY AVAIL OF THE SERVICE:
All individuals who intend to get married must secure a marriage license provided that
one of the contracting parties is a resident of the City.
All couples who are living in for more than five years are exempted from securing a marriage license pursuant to Article 34 of the Family Code of the Philippines. WHAT ARE THE REQUIREMENTS:
• Birth Certificates of the contracting parties • For widow or widower (death certificate of spouse) • For contracting party whose previous marriage was annulled (Court Decision) • Legal capacity to marry (if one of the contracting parties is a foreigner) • Certificate of No Marriage (CENOMAR) issued by PSA • Pre marriage counseling certificate issued by the City Social Welfare Development
Office
176
FEES/CHARGES:
• Application fee for Marriage License – P200.00 • Pre-Marriage Counseling Fee - P300.00 • Marriage License Fee – - P202.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
HOW TO AVAIL OF THE SERVICE:
STEP
S APPLICANT/CLIE
NT SERVICE
PROVIDER PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number, signs in the clients logbooks and submits the requirements.
Calls the number and interviews the applicants. Evaluates the submitted requirements for completeness, accuracy and consistency.
5 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2 Receives order of payment.
Prepares and issues order of payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
P702.00
3 Submits the official receipt.
Receives the official receipt and processes the application.
15 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
4 Signs the marriage license and have the parents sign the Consent/Advice (If contracting parties are below 25 years old)
Witnesses the signing of the application for marriage license and the parental consent/advice and subscribes said documents and give the date of release/issuance of marriage license.
3 minutes LORLYN FLORDELIZ P. ULIT
177
5 Receives the marriage license.
Signs and releases the marriage license after the ten day posting period.
2 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
REGISTRATION OF COURT DECREES (ANNULMENT, ADOPTION, PRESUMPTIVE DEATH, RECTIFICATION/REVOCATION/RESCISSION OF ADOPTION/CANCELLATION OR
COREECTION OF ENTRIES RE: YEAR OF BIRTH AND CITIZENSHIP
ABOUT THE SERVICE:
In case of a court/decree concerning the status of a person, it shall be the duty of the clerk
of court to advise the successful petitioner to have the decree/order registered in the civil registrar’s office where the court is functioning within ten days after the decree/order has become final.
WHO MAY AVAIL OF THE SERVICE:
Any individual who filed for annulment, adoption and correction or cancellation in any court in the City of Batac, Ilocos Norte. WHAT ARE THE REQUIREMENTS:
• Certified true copy of court decree/order (4 sets) • Certificate of Finality ( 4 copies)
FEES/CHARGES:
• Adoption Php 2,000.00 • Annulment Php 3,000.00 • Declaration of Presumptive Death of Absent spouse Php 3,000.00 • Naturalization Php 3,000.00 • Foreign Decree of Adoption Php 3,000.00 • Court Decree affecting the civil status Php 500.00 • Certificate of Registration of Court Decree Php 200.00 • Endorsement Fee Php 100.00 • CTC of court decision Php 100.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
178
A. HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number, signs in the clients logbook and submits the document for registration.
Calls the number, receives and evaluates the authenticity of the document and informs the registrant of the fees to be paid.
5 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS NONE
2 Receives order of payment.
Prepares and issues order of payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
*based on the Court Decision to be registered
3 Submits the official receipt.
Receives the official receipt and processes the documents.
20 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
Provides information.
For adoption born in the City of Batac, processes the amended certificate of live birth
20 minutes
4 Receives the transmittal and the registered document. For events not registered in the City, bring three (3) certified true copies of the court decision to the concerned civil registry officer where the event took place for the issuance of annotated or amended live birth.
Signs, endorses copy to the Office of the Civil Registrar General and releases the document.
7 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
179
APPLICATION OF SUPPLEMENTAL REPORT
ABOUT THE SERVICE:
A supplemental report using the appropriate form (certificate of live birth, marriage and death) maybe filed to supply information inadvertently omitted when the document was registered pursuant to Rule 11 of A.o. No. 1. Series of 1993.
WHO MAY AVAIL OF THE SERVICE:
All individuals who were born/married in the City of Batac whose civil registry documents (birth, marriage, death) have missing entries may file for supplemental report.
For Certificate of Death, the immediate family may file in behalf of the deceased. WHAT ARE THE REQUIREMENTS:
• Civil registry documents that needs supplemental report such as birth, marriage and
death certificate. • Affidavit of Supplemental Report ( 4 copies)
FEES/CHARGES:
• Processing fee for supplemental report - Php300.00 • Certificate with annotation Php 100.00 (local)
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 P.M.
180
HOW TO AVAIL OF THE SERVICE:
STEP
S APPLICANT/CLIEN
T SERVICE
PROVIDER PROCESSING TIME
PERSON IN CHARGE/RESPO
NSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number and signs in the clients logbook. Submits basic requirements and the required affidavit.
Calls the number and interviews the applicants. Evaluates the submitted requirements for completeness, accuracy and consistency.
5 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2 Receives order of payment.
Prepares and issues order of payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
3 Submits the official receipt.
Receives the official receipt and processes the application. .
20 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
4 Receives the documents.
Reviews, signs and releases the documents.
4 minutes
LORLYN FLORDELIZ P. ULIT
NONE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
181
REQUEST FOR ADVANCE ENDORSEMENT (PIECEMEAL) TO PHILIPPINE STATISTICS
AUTHORITY FOR ISSUANCE OF SECURITY PAPER
ABOUT THE SERVICE:
If security paper is urgently needed, it has be endorsed in advance.
WHO MAY AVAIL OF THE SERVICE:
Parents, husband and wife, nearest kin of deceased.
WHAT ARE THE REQUIREMENTS:
• Copy of the registered document FEES/CHARGES:
• Advance endorsement fee - Php300.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
182
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number and signs in the clients logbook and submits the required civil registry document.
Calls the number, accepts and evaluates the authenticity of the document..
3 minutes
VIC ANDREW O. COCSON Registration Officer I JOYCE A. RAMOS Asst. Registration
NONE
2 Receives order of payment.
Prepares and issues order of payment.
1 minute VIC ANDREW O. COCSON Registration Officer I JOYCE A. RAMOS Asst. Registration
P300.00
NONE
3 Submits the official receipt.
Receives the official receipt and processes the documents.
4 minutes
VIC ANDREW O. COCSON Registration Officer I JOYCE A. RAMOS Asst. Registration
NONE
4 Receives the document.
Reviews, signs and releases the document.
2 minutes
LORLYN FLORDELIZ P. ULIT CITY CIVIL REGISTRAR
NONE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
183
REQUEST FOR ENDORSEMENT CIVIL REGISTRY RECORDS TO THE CIVIL REGISTRAR
GENERAL
ABOUT THE SERVICE:
There are instances when the Philippine Statistics Authority (PSA) cannot issue copy tom the interested party because their office has no available record in their archive.
WHO MAY AVAIL OF THE SERVICE:
Parents, husband and wife, nearest kin of deceased.
WHAT ARE THE REQUIREMENTS:
• Negative certification from PSA
FEES/CHARGES:
• Endorsement fee of civil registry document - Php100.00
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 AM to 5:00 PM
184
HOW TO AVAIL OF THE SERVICE:
STEP
S APPLICANT/CLI
ENT SERVICE
PROVIDER PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number and signs in the clients logbook.
Calls the number, accepts and evaluates the authenticity of the document.
3 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2 Receives order of payment.
Prepares and issues order of payment.
1 minute
VIC ANDREW O. COCSON JOYCE A. RAMOS
P300.00
3 Submits the official receipt.
Receives the official receipt and processes the document.
4 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
4 Receives the document.
Reviews, signs and releases the document.
2 minutes
LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
LATE REGISTRATION OF BIRTH, MARRIAGE OR DEATH
ABOUT THE SERVICE:
There are instances when the Philippine Statistics Authority (PSA)cannot issue copy tom the interested party because their office has no available record in their archive.
WHO MAY AVAIL OF THE SERVICE:
Any individual born and married within the territorial jurisdiction of the City who are not yet registered may apply for late registration.
185
For death, the immediate family or relatives may apply for late registration provided that they have knowledge on the death of the person. It also accommodates the registration of events (birth, marriage and death) when the record of these are not found in the civil registry books or in the records of the Philippine Statistics Authority (PSA). Note: A ten (10)-day posting period must be observed before the document applied for will be released. Only applications with complete documents will be processed.
WHAT ARE THE REQUIREMENTS:
• Negative Certification from the Philippine Statistics Authority on the concerned event
(Birth, Marriage, Death) • Affidavit of two disinterested persons
Birth:
• Baptismal certificate • Voters Registration record • Marriage Certificate (if married) • School Records
Marriage:
• Transcription from the records of the Church/court where the event was solemnized • Client’s original copy of the document (if available)
Death:
• Transcription from the records of the hospital where the event took place or a copy of the
report of the attending physician. FEES/CHARGES:
• Late Registration fee - Php500.00
SCHEDULE OF AVAILABILITY OF SERVICE:
• Mondays to Fridays • 8:00 AM to 5:00 PM
186
HOW TO AVAIL OF THE SERVICE:
STEP
S
APPLICANT/CLIEN
T
SERVICE
PROVIDER
PROCES
SING TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number, signs in the clients logbook and submits the requirements.
Calls the number, receives and evaluates the documents.
3 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2 Provides information.
Interviews client for information needed and issues order of payment.
7 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS
3 Receives order of payment.
Prepares and issues order of payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
Php 500.00
4 Presents Official Receipt
Receives the official receipt and processes the document.
15 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
5 Receives the document.
Signs and releases the document on the 1st working day after the 10 day posting period.
3 minutes LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
187
OUT-OF-TOWN REGISTRATION/REPORTING
ABOUT THE SERVICE:
Individuals who were born, married and died outside the city can be registered through out-of-town reporting of birth. WHO MAY AVAIL OF THE SERVICE:
All individuals who were born and married outside the territorial jurisdiction of the City may apply for out of town registration provided that they have proof of non –registration of birth in that place.
WHAT ARE THE REQUIREMENTS: Basic:
• Negative Certification from the Philippine Statistics Authority • Negative Certification from the Office of the Civil registrar where the event took place • Affidavit of two disinterested person • Postal Money Order (minimum of P500.00)
Birth:
• Baptismal certificate • Voters Registration record • Marriage Certificate (if married) • School Records • Medical Records
Marriage:
• Transcription from the records of the Church/court where the event was solemnized • Client’s original copy of the document (if available)
Death:
• Transcription from the records of the hospital where the event took place or a copy of the report of the attending physician
FEES/CHARGES:
• Out-of-town registration fee - Php300.00
188
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 AM to 5:00 PM
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES / CHARGES
FORMS
1 Gets transaction number and submit the required documents.
Calls the number, receives and evaluates the documents.
3 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
NONE
2 Receives order of payment.
Prepares and issues order of payment.
1 minute VIC ANDREW O. COCSON JOYCE A. RAMOS
Php 300.0
3 Submits the Postal Money Order
Receives the Postal Money Order and processes the documents.
15 minutes
VIC ANDREW O. COCSON JOYCE A. RAMOS
4 Presents Official Receipt.
Records payments and administers the Affidavit of Delayed Registration at the back of the document.
1 minute LORLYN FLORDELIZ P. ULIT
Informs the client as soon as the document is received.
2 minutes
5 Receives the document.
Releases the document to the client.
3 minutes
LORLYN FLORDELIZ P. ULIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
189
RESPONSE TIME
10 minutes Harold B. AguibitinJefferson B. Fernandez
4 minutes Aris A. Badanguio
Rachelle Anne Rose G. RañgaWilhelmina P. AliazasHarold B. AguibitinJefferson B. FernandezRandy L. Narciso
VISION
MISSION
WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES PERSONS RESPONSIBLE
Payment of businessTaxes, Fees and OtherChargesSecuring CommunityTax Certificate
To generate revenues thru efficient collection of taxes, fees and charges in accordance withexisting laws and ordinances and provide quality service to clients, community and people upholding thevalue of integrity, honesty, teamwork and innovation of the treasury people.
A dynamic, reliable and efficient tax collecting arm of the City Government of Batac and takescustody of the proper management and disbursement of funds equipped with skilled, competent andapproachable treasury personnel who are God fearing and morally upright, providing equal, fast andsystematic services in order to sustain and maintain the financial needs of the city and its devepment aswell.
PERFORMANCE PLEDGES
OFFICE OF THE CITY TREASURERHead 0f Office: VERONICA D. GARCIA1st Floor, City Hall Building, City of Batac
Tel No.: (077) 792-4058
190
10 minutes Ruth Angelica Q. Agulay
Reynaldo P. PacunayenAvelina C. CalautitWilhelmina P. AliazasRandy L. NarcisoHarold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
18 minutes Ruth Angelica Q. AgulayReynaldo P. PacunayenAvelina C. CalautitWilhelmina P. AliazasRandy L. NarcisoHarold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
4 minutes Aris A. BadanguioRachelle Anne Rose G. RañgaWilhelmina P. AliazasHarold B. AguibitinJefferson B. FernandezRandy L. Narciso
3 minutes Reynaldo P. PacunayenAris A. BadanguioJefferson B. FernandezHarold AguibitinRandy Narciso
15 minutes Ruth Angelica Q. AgulayReynaldo P. PacunayenAvelina C. CalautitWilhelmina P. AliazasRandy L. NarcisoHarold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
15 minutes Ruth Angelica Q. AgulayReynaldo P. PacunayenAvelina C. CalautitWilhelmina P. AliazasRandy L. NarcisoHarold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
Payment of UpdatedReal Property Taxes
Payment ofDelinquent RealProperty Taxes
Securing ProfessionalTax Registration
Securing Certificateof Non-TaxDelinquency
Branding andSecuring Certificateof Ownership ofLarge Cattles
Securing TransferTax Certification
191
5 minutes Vanny C. Gamet
Lerrybeth B. Juarez
Cash Division 3 minutes Vanny C. Gamet
Lerrybeth B. Juarez
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:
Business owners/entrepreneurs.
WHAT ARE THE REQUIREMENTS:Order of Payment
FEES/CHARGES:
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays-Fridays (8:00 am- 5:00 pm)From January 2-20 of every year ; every 2nd and 3rd Saturday & Sunday
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
1 Present order of payment
Receives order of payment
3 minutes Harold B. Aguibitin
Jefferson B. Fernandez
PAYMENT OF BUSINESS TAXES, FEES AND OTHER CHARGES
Order of payment
ADMINISTRATIVE DIVISION
Business owners/entrepreneurs must pay the regulatory fees and taxes being required in theoperation of businesses.
Chapter II Article M Section 2M.01-03 & Chapter III Article A. Section 3A.01 of the Local Revenue Code of 2014
192
2 Collects payment 5 minutes Harold B. Jefferson B. Fernandez
3 2 minutes Harold B. AguibitinJefferson B. Fernandez
ABOUT THE SERVICE: A community tax certificate must be secured when an individual or corporation:· Acknowledges any document before a notary public· Takes an oath of office upon election or appointment to any position in the government service· Receives any license certificate or permit from any public authority· Pays any tax or fee· Receives money from any public fund· Transacts other official business· Receives any salary or wage from any person or corporation
WHO MAY AVAIL OF THE SERVICE:
Transacting public ( 18 years old and above)
WHAT ARE THE REQUIREMENTS:Client Information Form
FEES/CHARGES:Chapter VI Section 6.01-08 of the Local Revenue Code of 2014
SECURING COMMUNITY TAX CERTIFICATE
Order of payment
Chapter II Article M Section
2M.01-03 & Chapter III Article A. Section
3A.01 of the Local
Revenue Code of 2014
Receive official receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Issues official receipt and
instructs client to submit the official
receipt to the Business Permits & Licensing Office
Pay corresponding taxes, fees
and other charges
193
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 a.m to 5:00 p.m
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
1 2 minutes
BadanguioRachelle Anne Rose G. RañgaWilhelmina P. AliazasHarold B. AguibitinJefferson B. Fernandez
Randy L. Narciso
2 2 minutesAris A. Badanguio
Rachelle Anne Rose G. RañgaWilhelmina P. AliazasHarold B. AguibitinJefferson B. Fernandez
Randy L. Narciso
Chapter VI Section 6.01 -
08 of the Local
Revenue Code of 2014
Fill out and submit the
accomplished client
information sheet
Validates the Client Information
Sheet
Chapter VI Section 6.01 -
08 of the Local
Revenue Code of 2014
Collects payment and issues
community tax certificate
Pay the corresponding fee/s then receive the Community
Tax Certificate
Client Information
Sheet
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
194
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:PRC license holders who are not working in the government sector
WHAT ARE THE REQUIREMENTS:PRC license
FEES/CHARGES:P 300.00 - architects, engineers, doctors, lawyers (PTR)
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
1 1 minute Aris A. Badanguio
Rachelle Anne Rose G. RañgaWilhelmina P. Aliazas
Harold B. AguibitinJefferson B. FernandezRandy L. Narciso
2 3 minutes Aris A. Badanguio P 300.00Rachelle Anne Rose G. RañgaWilhelmina P. Aliazas
Harold B. AguibitinJefferson B. FernandezRandy L. Narciso
Presents thePRC license
Pay thecorresponding fee andReceive official receipt
Collects paymentand issues theofficial receipt
PRC license
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Validates the license
SECURING PROFESSIONAL TAX REGISTRATION
Professionals must secure professional tax registration before the exercise or practice of hisprofession except professionals exclusively employed in the government. The professional subjectto take herein imposed are only those who have passed the bar examinations or any board or otherexamination conducted by the Professional Regulations Commission (PRC).
195
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Owners of large cattle
WHAT ARE THE REQUIREMENTS:Name and residence of the ownerClass, sex, age, brand and other identifying marks on the animal
FEES/CHARGES:Certificate of Ownership P 100.00Registration of Private Brand P 200.00
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
1 1 minute Reynaldo P. Pacunayen
P 100.00 / P 200.00
Aris A. BadanguioJefferson B. FernandezHarold AguibitinRandy Narciso
2 1 minute Reynaldo P. Aris A. BadanguioJefferson B. FernandezHarold AguibitinRandy Narciso
3 Reynaldo P. Aris A. BadanguioJefferson B. FernandezHarold AguibitinRandy Narciso
Receive thecertificate ofownership
1 minute per
certificate
BRANDING AND SECURING CERTIFICATE OF OWNERSHIP OF LARGE CATTLES
Owners of large cattle must brand and secure certificate of ownership upon reaching the age oftwo (2) years. All branded and counter branded animals presented are registered in accordance withthe form provided for the purpose under Accountable Form No. 53.
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Request forcattle branding
Inspects thecowlicks
Asks what brand tobe used
Issues certificate ofowership
Prepare thecattle forbranding
196
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Real Property Owners
WHAT ARE THE REQUIREMENTS:Latest Real Property Tax Official Receipt
FEES/CHARGES:Non-Tax Delinquency - P100.00 per declared owner
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
13 minutes Ruth Angelica Q.
AgulayReynaldo P. PacunayenAvelina C. Calautit
Wilhelmina P. AliazasRandy L. NarcisoHarold B. Aguibitin
Aris A. BadanguioRachelle Anne Rose G. Rañga
Jefferson B. Fernandez
SECURING CERTIFICATE OF NON-TAX DELINQUENCY
Present theLatest RealProperty TaxReceipt
Receives andverifies the requireddocuments
Latest Real Property Tax
Receipt
A Certificate of Non-Tax Delinquency is required in certain transactions like in securing buildingpermit, transfer of real property ownership, registering any deed at the Registrar of Deeds and forcertain bank transactions as proof that taxes on a particular real property has been paid religiouslyand updated.
197
23 minutes Ruth Angelica Q.
AgulayP 100.00
Reynaldo P. Pacunayen
Avelina C. Calautit
Wilhelmina P. AliazasRandy L. NarcisoHarold B. Aguibitin
Aris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
6 minutes Ruth Angelica Q. AgulayReynaldo P. PacunayenAvelina C. Calautit
Wilhelmina P. AliazasRandy L. NarcisoHarold B. Aguibitin
Aris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
2 minutesVeronica D. Garcia
Ronald John P. Gabriel
3 1 minute Ruth Angelica Q. Reynaldo P. PAvelina C. Calautit
Wilhelmina P. AliazasRandy L. NarcisoHarold B. Aguibitin
Aris A. Badanguio
Rachelle Anne Rose G. RañgaJefferson B. Fernandez
Signs the certification
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Receive the certification
Issues the certification
Pay the corresponding fee
Collects payment and issue official receipt
Latest Real Property Tax
Receipt
Prepares the certification
198
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:Real Property Owners
WHAT ARE THE REQUIREMENTS:
FEES/CHARGES:
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
1 3 minutes Ruth Angelica Q. AgulayReynaldo P. PacunayenAvelina C. CalautitWilhelmina P. AliazasRandy L. Narciso
Harold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
SECURING TRANSFER TAX CERTIFICATION
Document of Transfer (Deed of Conveyance like Deed of Sale, Donation, Adjudication, Waiver orTitle
Chapter II Article E: Tax on Transfer of Real Property Ownership of the Local Revenue Code of2014
Transfer Tax Certification is required for transactions involving transfer of ownership of realproperty.
Present theOrder ofPayment from theAssessor's Office
Receives andverifies therequired documents
Order of payment
199
2 3 minutes
AgulayReynaldo P. PacunayenAvelina C. CalautitWilhelmina P. Aliazas
Randy L. NarcisoHarold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
6 minutes
AgulayReynaldo P. PacunayenAvelina C. CalautitWilhelmina P. Aliazas
Randy L. NarcisoHarold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
Signs the certification
2 minutes Veronica D. GarciaRonald John P. Gabriel
3 1 minute Ruth Angelica Q. AgulayReynaldo P. PacunayenAvelina C. CalautitWilhelmina P. Aliazas
Randy L. Narciso
Prepares the certification
Receive the certification
Issues the certification
Order of payment
Pay the corresponding fee
Collects payment and issue official receipt
Chapter II Article E: Tax on Transfer
of Real Property
Ownership of the Local Revenue
Code of 2014
200
Harold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
ABOUT THE SERVICE: This service is to respond to client's claims regarding salaries, honorarium and allowances
WHO MAY AVAIL OF THE SERVICE:
WHAT ARE THE REQUIREMENTS:Identification card
FEES/CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
1 1 minute None
2 1 minute None
3 1 minute None
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Receives and verifies the identification card
CASH DIVISION
Barangay Health Workers, Barangay Service Point Officer, Tanods, City Scholars, BarangayNutrition Scolars
Identification card
The client presents identification card
Lerrybeth B. Juarez
The client signs the payroll
Verifies the signature of client.
Lerrybeth B. Juarez
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Receives the salary, wage, honorarium or
allowance
Releases the salary, wage, honorarium or
allowance
Lerrybeth B. Juarez
201
ABOUT THE SERVICE: (Brief description)
WHO MAY AVAIL OF THE SERVICE:Suppliers, financial assistance claimants
WHAT ARE THE REQUIREMENTS:Authorization letter (suppliers)Identification card
FEES/CHARGES:None
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
1 2 minutes Vanny C. Gamet None
Lerrybeth B. Juarez
2 3 minutes Vanny C. Gamet None
Lerrybeth B. Juarez
The client or supplier presents the required document
Receives and verifies the identification card & authorization letter (supplier)
The client or supplier signs the check register and receives the check
Issue checks to creditors and other claimants
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Identification card /
authorization letter
ADMINISTRATIVE DIVISION
This service is to respond to client's claims pertaining to financial assistance or payment to suppliers.
202
ABOUT THE SERVICE: (Brief description)
WHO MAY AVAIL OF THE SERVICE:Property owners (private & business)
WHAT ARE THE REQUIREMENTS:Order of payment from the assessor's office
FEES/CHARGES:Chapter II Article A, Section 2A. 01 - 08 of the Local Revenue Code of 2014
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays - Fridays8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
1 Ruth Angelica Q. Agulay
Reynaldo P. PacunayenAvelina C. CalautitWilhelmina P. Aliazas
Randy L. Narciso
Harold B. AguibitinAris A. BadanguioRachelle Anne Rose G. Rañga
Jefferson B. Fernandez
Order of payment from the
assessor's office
PAYMENT OF DELINQUENT REAL PROPERTY TAXES
Real Property Owners who failed to pay their real property tax upon the expiration of the periodsas provided in Article A Section 2A.04 of the Local Revenue code of 2014 shall subject the taxpayerto the payment of interest.
Submit the required document
Receives required documents and researches, verifies record of payment of the client and computes the tax due
10 minutes per tax declaration
203
2 Pay tax due Collects payment
AgulayReynaldo P. PacunayenAvelina C. CalautitWilhelmina P. Aliazas
Randy L. NarcisoHarold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
3 1 minute
AgulayReynaldo P. PacunayenAvelina C. CalautitWilhelmina P. Aliazas
Randy L. NarcisoHarold B. AguibitinAris A. BadanguioRachelle Anne Rose G. RañgaJefferson B. Fernandez
ABOUT THE SERVICE: (Brief description)Real Property Owners must pay their real property taxes every year.
WHO MAY AVAIL OF THE SERVICE:Property owners (private & business)
PAYMENT OF UPDATED REAL PROPERTY TAXES
Order of payment from the
assessor's office
Chapter II Article A,
Section 2A. 01 - 08 of the
Local Revenue
Code of 2014
7 minutes per tax
declaratio
Receive official receipt
Issues official receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
204
WHAT ARE THE REQUIREMENTS:Latest Real Property Tax Receipt
FEES/CHARGES:Chapter II Article A, Section 2A. 01 - 08 of the Local Revenue Code of 2014
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays - Fridays8:00 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES /CHARGES FORMS
1 3 minutes Ruth Angelica Q. AgulayReynaldo P. PacunayenAvelina C. Calautit
Wilhelmina P. AliazasRandy L. NarcisoHarold B. Aguibitin
Aris A. Badanguio
Rachelle Anne Rose G. RañgaJefferson B. Fernandez
2 Pay tax due Collects payment Ruth Angelica Q. Agulay
Reynaldo P. Pacunayen
Avelina C. Calautit
Wilhelmina P. AliazasRandy L. Narciso
Harold B. Aguibitin
Aris A. Badanguio
Rachelle Anne Rose G. RañgaJefferson B. Fernandez
Chapter II Article A,
Section 2A. 01 - 08 of the Local Revenue Code
of 2014
6 minutes (maximum of 6 parcels of land in 1
receipt)
Latest real property tax
receipt
Latest real property tax
receipt
Submit thelatest realproperty taxreceipt
Receives & verifiesthe requireddocument
205
3 Receive official receipt
Issues official receipt
1 minute Ruth Angelica Q. Agulay
Reynaldo P. Pacunayen
Avelina C. Calautit
Wilhelmina P. Aliazas
Randy L. Narciso
Harold B. Aguibitin
Aris A. Badanguio
Rachelle Anne Rose G. Rañga
Jefferson B. Fernandez
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
206
VISION
We envision the City Assessor’s Office of the City of Batac to be a model of friendly and dedicated public servants, which maintains the highest level of professionalism and deep commitment to service, in accordance of tis goal of generating more income for the city, while providing honest, prompt and courteous service to the people of Batac.
MISSION
• To provide taxpayers and the people of Batac in general, with friendly, prompt, efficient, courteous service at all times.
• To discover, list, appraise and assess all real property within the jurisdiction of the City of Batac in
accordance with the existing assessment rules and regulations in order to generate more income for the city.
• To maintain a real property identification and accounting system within Batac through electronic
methods.
CITY ASSESSOR’S OFFICE Head of Office: EDSEL P. CORPUZ
2F City Hall Building, City of Batac, Ilocos Norte Tel No.: (077) 792 – 33 - 29
207
PERFORMANCE PLEDGES
WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES
RESPONSE TIME (per transaction)
PERSON/S
RESPONSIBLE
• Issue Certified True Copy of Tax Declaration and Certifications Relative to Assessment and Ownership of Real Properties
• Issue updated Tax Declaration of Transfer of Ownership and Conforming of Certificate of Title
• Appraisal and Assessment of Newly Constructed/ Renovated Buildings and Other Improvements and Newly Installed Machineries
• Issue updated Tax Declaration for Simple Transactions (Correction of Area and Correction of Name)
• Issue updated Tax Declaration in conformity with the Classification or Actual Use of the Real Property
• Lot verification in the Cadastral/Tax Maps
Computerized Old Records Records 10 Minutes 35 48 minutes per Document of Transfer or conforming of title 4 Hours and 56 minutes per Building/Other Improvements/ Machineries 58 minutesr per Real Property Units 2 hours and 53 minutes per RPU 35 minutes per Real Property Units
Nenita R. Maduli Felicitas M. Quidilla Edsel P. Corpuz Nenita R. Maduli Felicitas M. Quidilla Concepcion C. Palalay Edsel P. Corpuz Concepcion C. Palalay Emmanuel P. Batara Rolando S. Austria Charlie M. Abitong Felicitas M. Quidilla Edsel P. Corpuz Nenita R. Maduli Concepcion C. Palalay Rolando S. Austria Felicitas M. Quidilla Edsel P. Corpuz Nenita R. Maduli Rolando S. Austria Concepcion C. Palalay Felicitas M. Quidilla Edsel P. Corpuz Nenita R. Maduli Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong Felicitas M. Quidilla Edsel P. Corpuz
208
• Lot Identification in the Cadastral/Tax Map
• Issue updated Tax Declaration of Subdivided or Consolidated Lots
• Issue new Tax Declaration of a Parcel of Land Declared for the First Time
• Annotate or cancel encumbrances in the Field Appraisal and Assessment Sheet and Tax Declaration
• Issue Notice of Assessment
• Verifies history or Previous or old records of Assessment as per request of client
1 hour 43 minutes per Real Property Unit 1 hour 10 minutes per Subdivision and Consolidation Map 2 hours and 38 minutes per Real Property Units 18 minutes per RPU 5 minutes per RPU 36 minutes per RPU
Nenita R. Maduli Concepcion C. Palalay Rolando S. Austria Felicitas M. Quidilla Edsel P. Corpuz Nenita R. Mduli Concepcion C. Palalay Rolando S. Austria Felicitas M. Quidilla Edsel P. Corpuz Nenita R. Maduli Rolando S. Austria Concepcion C. Palalay Emmanuel P. Batara Charlie M. Abitong Felicitas M. Quidilla Edsel P. Corpuz Nenita R. Maduli Felicitas M. Quidilla Edsel P. Corpuz Nenita R. Maduli Concepcion C. Palalay Rolando S. Austria Emmanauel P. Batara Charlie M. Abitong Felicitas M. Quidilla Edsel P. Corpuz Nenita R. Maduli Concepcion C. Palalat Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong Felicitas M. Quidilla Edsel P. Corpuz
209
REQUEST FOR CERTIFIED TRUE COPY OF TAX DECLARATION AND CERTIFICATIONS
RELATIVE TO ASSESSMENT AND OWNERSHIP OF REAL PROPERTIES
A. ABOUT THE SERVICE Real property owners, law offices, bankers, developers, surveyors, interested buyers may request for certified true copy of tax declaration and various certifications for transfer, loan, litigation, construction of buildings, surveying purposes, etc.
B. WHO MAY AVAIL OF THE SERVICE Property owners, law offices, surveyors, prospective buyers, bankers, court
C. WHAT ARE THE REQUIREMENTS: Receipts of payment of the certified true copy of tax declaration or certification
D. FEES/CHARGES: Php100.00 for each copy of Tax Declaration and Certification
E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER PROCES- SING TIME
PERSON REPONSIBLE/ IN-CHARGE
FEES/ CHARGES
FORM
1 Request Tax Declaration/ Certification
Searches, verifies computers/Index cards
2 min/Tax Declaration/ Certification
Nenita R. Maduli Felicitas M. Quidilla
2 Prepares certified true copy of Tax Declaration/ Certification
A. Computerized Records
A. Old Records
(Manual)
3 min/Tax Declaration/ Certification 25 min/Tax Declaration/ Certification
Felicitas M. Quidilla Nenita R. Maduli Felicitas M. Quidilla Nenita R. Maduli
3 Pay Certified True copy of Tax Declaration/ Certification at the Office of the City Treasurer
Signs Certified True Copy of Tax Declaration/ Certification
3 min/Tax Declaration/ Certification
Edsel P. Corpuz Felicitas M. Quidilla
Php100.00
210
EQUEST FOR AN UPDATED TAX DECLARATION OF TRANSFER OF OWNERSHIP
AND CONFORMING OF CERTIFICATE OF TITLE
A. ABOUT THE SERVICE: Real Property owners may request an updated Tax Declaration upon transfer of ownership of real property from the previous owner to the new owner
B. WHO MAY AVAIL OF THE SERVICES: Property owners, law offices, surveyors, etc.
C. WHAT ARE THE REQUIREMENTS For transfer of ownership: Duly registered documents of transfer (sale, quitclaim, donation etc.), photocopy of title, Certificate Authorizing Registration (BIR) Certificate of Non Tax Delinquency, Transfer Tax Fee Certification, DAR Certification for untitled land and Payment of processing fee and payment of certified true copy of tax declaration For conformation of title: Photocopy of title, Copy of supporting documents, Real property tax payments, Transfer tax fee if there is a change of name; Letter request and Payment of processing fee and payment of certified true copy of tax declaration.
D. FEES/CHARGES: Php50.00 processing fee for each real property unit Php100.00 for each certified photocopy of tax declaration
E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM
4. Receives copy of Certified True Copy of Tax Declaration/ Certification
Issues copy of Certified True Copy of Tax Declaration/ Certification
2 min/ Certified True Copy of Tax Declaration/ Certification
Felicitas M. Quidilla Nenita R. Maduli
X-X-X-X- END OF TRANSACTION –X-X-X-X
211
F. HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
PFOCES-SING TIME
PERSON IN RESPONSIBLE/
IN-CHARGE
FEES/ CHARG
ES
FORM
1 Submit complete requirements for transfer or conformity/
Search, verified documents for completeness and validity Records documents In the Receiving Log Book and transmit to the Tax Mapping Section
10 min/ Document
Nenita R. Maduli Felicitas M. Quidilla
2 Compute Assessment and prepare the following:
A. Field Appraisal & Assessment Sheet
B. Tax Declaration
20 min/ FAAS and Tax Declaration
Felicitas M. Quidilla Concepcion C. Palalay
3 Assigns Assessment Real Property No. of Field Appraisal and Assessment Sheet/ Tax Declaration
3 min/ Real Property Units
Felicitas M. Qudilla Nenita R. Maduli
4 10 min/ RPU
Edsel P. Corpuz Felicitas M. Quidilla
5. Pay Certified True Copy of Tax Declaration
3 min/ Tax Declaration
Edsel P. Corpuz Felicitas M. Quidilla
Php100.0
6 Receives copy of updated Tax Declaration
Issues updated Tax Declaration
2 min/ Tax Declaration
X-X-X-X- END OF TRANSACTION –X-X-X-X
212
APPRAISAL AND ASSESSMENT OF NEWLY CONSTRUCTED/RENOVATED BUILDINGS AND OTHER IMPROVEMENTS AND NEWLY INSTALLED MACHINERIES
A. ABOUT THE SERVICE Owners of newly constructed/renovated buildings and other improvements and newly installed machineries are required to declare said properties for appraisal and assessment for taxation purposes.
B. WHO MAY AVAIL OF THE SERVICE Owners of newly constructed/renovated buildings and other improvements and newly installed machineries.
C. WHAT ARE THE REQUIREMENTS: For newly constructed/renovated buildings and other improvements:
Blue print copy of the approved Building Plan Copy of the Building Permit Certificate of Occupancy Sworn Statement of True Current and Fair Market Value of Real Property
For Machinery:
Description of Machinery Proof of Cost of Acquisition of the machinery including cost of transportation, installation and insurance Sworn Statement of True and Current and Fair Market Value of Real Property
D. FEES/CHARGES:
Php100.00 for each copy of Tax Declaration
E. SCHEDULE OF AVAILABILITY OF SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/
CLIENT SERVICE PROVIDER PROCES-
SING TIME
PERSON REPONSIBLE/ IN-CHARGE
FEES/ CHARGES
FORM
1 Request for Appraisal and Assessment (written or Verbal request) Submit complete Requirements
Receives request/ requirements Verifies records
10 min/ request
Concepcion C. Palalay Emmanuel P. Batara
2 Client confer with the service provider as to the schedule of the physical inspection of the building/ machinery
Conduct physical Inspection of the Building/machinery
2 hours and 30 minutes/ RPU
Emmanuel P. Batara Charlie M. Abitong Concepcion C. Palalay Rolando S. Austria
213
3 Prepares Sketch Plan
of the building/ Print pictures of the Machinery Computes assessment and assigns Property Index No. Prepare the following
A. Field Appraisal & Assessment Sheet
A. Tax Declaration
1 hour/ Building/ Machinery 30 min/ RPU 30 min/ FAAS/ Tax Declaration
Emmanuel P. Batara Charlie M. Abitong Concepcion C. Palala Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong Concepcion C. Palalay Emmanuel P. Batara Charlie M. Abitong Rolando S. Austria
4. Assigns Assessment Real Property No. of the Field Appraisal and Assessment Sheet and Tax Declaration
3 min/ FAAs and Tax Declaration
Felicitas M. Quidilla Nenita R. Maduli
5 Approved Field Appraisal and Assessment Sheet and Tax Declaration/ Encode
10 min/ FAAS/Tax Declaration
Edsel P. Corpuz Felicitas M. Quidilla
6 Pay Certified True Copy of Tax Declaration in the City Treasurer’s Office
Issues Certified True Copy of Tax Declaration
3 min/ Tax Declaration
Nenita R. Maduli Felicitas M. Quidilla
Php100.00
X-X-X-X- END OF TRANSACTION –X-X-X-X
REQUEST FOR AN UPDATED TAX DECLARATION FOR SIMPLE TRANSACTIONS (CORRECTION OF AREA AND CORRECTION OF NAME)
ABOUT THE SERVICE:
Real Property owners may request an updated Tax Declaration in cases of incorrect area and misspelled name.
A. WHO MAY AVAIL OF THE SERVICES: Property owners, law offices, surveyors, etc.
B. WHAT ARE THE REQUIREMENTS For incorrect area (Titled Lots)
214
Letter request Approved plan Photocopy of the title Realty Tax receipts Payment of Processing Fee and Certified True Copy of Tax Declaration
For incorrect are (Untitled Lots)
Sketch map prepared and signed by a duly licensed geodetic engineer Technical description or lot data computation of the lot Realty Tax Receipt Payment of processing fee and payment of certified true copy of tax declaration
For correction of name:
Letter request Any documents which supports the request for correction of name Copy of title or previous/old tax declaration Affidavit, if necessary Latest tax receipts Payment of processing fee and certified true copy of tax declaration
FEES/CHARGES:
Php50.00 processing fee for each real property unit Php100.00 for each certified photocopy of tax declaration
E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays,
8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
PROCES- SING TIME
PERSON IN CHARGE/ RESPONSIBLE
FEES/ CHARGES
FORM
1 Submit letter request together with the requirements.
Receives letter and supporting documents. Records document submitted in the Receiving Log Book
3 min/ document
Nenita R. Maduli Felicitas M. Quidilla
2 Conduct research on the previous records on file to counter check submitted documents. Correct area on the section maps based on the submitted documents/maps
10 min/ RPU 10 min/ RPU
Nenita R. Maduli Concepcion C. Palalay Rolando S. Austria Rolando S. Austria
215
3 Presents payment of Processing fee
Compute assessment and prepare the following:
A. Prepare Field Appraissal & Assessment Sheet
B. Tax Declaration
20 min/ FAAS/ Tax Declaration
Felicitas M. Quidilla Concepcion C. Palalay
Php50.00
4 Assigns Assessment Real Property No of the Field Appraisal and Assessment Sheet/Tax Declaration
3 min/ FAAS/Tax Declaration
Felicitas M. Quidilla Nenita R. Maduli
5 Approves Field Appraisal and Assessment Sheet/Tax Declaration/Encode
10 min/ FAAS/Tax Declaration
Edsel P. Corpuz Felicitas M. Quidilla
6 Present payment of Certified True Copy of Tax Declaration/ Receives copy Certified True Copy of Tax Declaration
Issues certified true copy of updated tax declaration
2 min/Tax Declaration
Felicitas M. Quidilla Nenita R. Maduli
Php100
X-X-X-X- END OF TRANSACTION –X-X-X-X
REQUEST FOR AN UPDATED TAX DECLARATION IN CASES OF CHANGE OF CLASSIFICATION OR CHANGE AS TO THE ACTUAL USE OF A CERTAIN PROPERTY
A. ABOUT THE SERVICE: Real Property owners may request an updated Tax Declaration in cases of change of classification or as to the actual use of a certain real property.
B. WHO MAY AVAIL OF THE SERVICES: Property owners, law offices, administrators
C. WHAT ARE THE REQUIREMENTS Letter Request Zoning certification from the City Planning and Development Office Ocular Inspection Report Realty Tax receipts Payment of Processing Fee and Certified True Copy of Tax Declaration
216
D. FEES/CHARGES: Php50.00 processing fee for each real property unit Php100.00 for each certified photocopy of tax declaration
E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays,
8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
PROCES- SING TIME
PERSON IN CHARGE/ RESPONSIBLE
FEES/ CHARGES
FORM
1 Submit letter request together with the requirements.
Receives letter and supporting documents. Records document submitted in the Receiving Log Book
3 min/ document
Nenita R. Maduli Felicitas M. Quidilla
2 Conduct ocular inspection of the real property. Submit ocular inspection report
2 hours/ RPU 15 min/ report
Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong
3 Presents payment of Processing fee
Compute assessment and prepare the following:
A. Prepare Field Appraissal & Assessment Sheet
B. Tax Declaration
20 min/ FAAS/ Tax Declaration
Felicitas M. Quidilla Concepcion C. Palalay
Php50.00
4 Assigns Assessment Real Property No of the Field Appraisal and Assessment Sheet/Tax Declaration
3 min/ FAAS/Tax Declaration
Felicitas M. Quidilla Nenita R. Maduli
5 Approves Field Appraisal and
10 min/ FAAS/Tax
Edsel P. Corpuz Felicitas M. Quidilla
217
Assessment Sheet/Tax Declaration/Encode
Declaration
6 Present payment of Certified True Copy of Tax Declaration/ Receives copy Certified True Copy of Tax Declaration
Issues certified true copy of updated tax declaration
2 min/Tax Declaration
Felicitas M. Quidilla Nenita R. Maduli
Php100
X-X-X-X- END OF TRANSACTION –X-X-X-X
REQUEST FOR LOT VERIFICATION IN THE CADASTRAL MAPS/TAX MAPS
ABOUT THE SERVICE:
Owners of land, surveyors, law offices, lending institutions, bankers, prospective buyers, may request the assistance of the City Assessor’s Office in verifying their real properties in the cadastral maps/section maps.
A. WHO MAY AVAIL OF THE SERVICES: Property owners, law offices, surveyors, banker, lending institutions etc.
B. WHAT ARE THE REQUIREMENTS Letter request or verbal request Old tax declarations for reference Copy of title, if any Receipt of realty tax for reference Payment of research fee
C. FEES/CHARGES: Php100.00 for each certified photocopy of tax declaration Php25.00 if the owner or presenter request for a certified copy of the sketch map
E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
PROCES- SING TIME
PERSON IN CHARGE/ RESPONSIBLE
FEES/ CHARGES
FORM
1 Request for verification of property (Written or verbal)
Receives request/ Endorse to tax mapping section
2 min/ request
Nenita R. Maduli Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong
218
Felicitas M. Quidilla
2 Present supporting documents available in his possession
Assists and guides land owner/presenter verifies the property in the cadastral/tax map
20 min/ RPU
Nenita R. Maduli Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong Felicitas M. Quidilla
3 Verifies the property in the cadastral map/section map/ Requests for certified photocopy of sketch plan/certified true copy of tax declaration
Prepares the following:
A. Xerox copy of the sketch plan/cadastral maps
B. Prepares certified true copy of tax declaration
5 min/ Sketch plan 3 min/ Certified true copy of tax declaration
Concepcion C. Palalay Rolando S. Austria Charlie M. Abitong Emmanuel P.Batara Nenita R. Maduli Concepcion C. Palalay Rolando S. Austria Charlie M. Abitong Emmanuel P. Batara Nenita R. Maduli
4 Pay certified photocopy of sketch plan/certified true copy of tax declaration in the City Treasurer’s Office
Signs certified true copy of sketch plan/ certified true copy of tax declaration
3 min/ Sketch plan/tax declaration
Edsel P. Corpuz Felicitas M. Quidilla
Php25.00 Php100.0
5 Receives certified true copy of sketch plan/tax declaration
Issues certified photocopy of sketch plan/tax declaration
2 min/Tax Declaration
Concepcion C. Palalay Rolando S. Austria Charlie M. Abitong Emmanuel P. Batara Nenita R. Maduli
X-X-X-X- END OF TRANSACTION –X-X-X-X
219
REQUEST FOR LOT IDENTIFICATION IN THE CADASTRAL MAPS/TAX MAPS
A. ABOUT THE SERVICE: Real Property Owners whose property was declared under the name of “UNKNOWN” may request the assistance of the City Assessor’s Office in identifying their real property in the cadastral maps/section maps and updates records if necessary.
B. WHO MAY AVAIL OF THE SERVICES: Real Property owners only (heirs, administrators)
C. WHAT ARE THE REQUIREMENTS Letter request or verbal request Old receipts of real property tax Old documents (sale, quitclaim, waiver, donation, affidavit) Old tax declarations Copy of title, if available
D. FEES/CHARGES: Php100.00 legal research fee Php50.00 processing fee Php100.00 for each certified true copy of tax declaration
E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE:
STEP
S APPLICANT/
CLIENT SERVICE
PROVIDER PROCES- SING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORM
1 Request (written or verbal) for identification of property
Acknowledge request/ Endorse to tax mapping section
2 min/ request
Nenita R. Maduli
2 Present supporting documents available in his/her possession Helps identifies the property in the cadastral map/section map.
Assists/guides land owner/ client identify the property in the cadastral/ tax map
1 hour/ RPU
Concepcion C. Palalay Rolando S. Austria Charlie M. Abitong
220
3 Pay processing fee legal research fee and Certified True Copy of Tax Declaration to the Office of the City Treasurer
Prepares the following:
A. Check Property Index No.
B. Prepares Field Appraisal And Assessment Sheet/Tax Declaration
3 Min/RPU 20 Min/ Field Appraisal and Assesssment Sheet/Tax Declaration
Concepcion C. Palalay Rolando S. Austria Felicitas M.Quidilla Concepcion C. Palalay
Php100 Php50. Php100
4 Assigns Real Property No. of Field Appraisal and Assessment Sheet/Tax Declaration
3 min/ FAAS/tax declaration
Felicitas M. Quidilla Nenita R. Maduli
5 Approved Field Appraisal and Assessment Sheet/Tax Declaration/ Encode
10 min/ FAAS/Tax Declaration
Edsel P. Corpuz Felicitas M. Quidilla
6 Present payment of Certified True Copy of Tax Declaration. Receives copy of certified true copy tax declaration
Signs Certified True Copy of Tax Declaration. Issues certified true copy of tax declaration
3 min/Tax Declaration 2 min/Tax Declaration
Edsel P. Corpuz Felicitas M. Quidilla Nenita R. Maduli Felicitas M. Quidilla
X-X-X-X- END OF TRANSACTION –X-X-X-X
REQUEST UPDATED TAX DECLARATION OF SUBDIVIDED OR CONSOLIDATED LOTS
A. ABOUT THE SERVICE: Real Property Owners, surveyors, law offices, may request the Office of the City Assessor to update their tax declaration in conformity with the approved subdivision/consolidation plan. Each property owner will be issued separate tax declaration and can pay their real property tax separately.
B. WHO MAY AVAIL OF THE SERVICES: Real Property owners, law offices, surveyors
C. WHAT ARE THE REQUIREMENTS
221
Letter request or verbal request Blue or white print copy of the approved subdivision/consolidation plan Supporting documents (sale with partition, adjudication with partition, deed of partition, etc) Photocopy of each title Certificate Authorizing Registration, if applicable Transfer Tax Fee if cases when there is change of name Certificate of Non Tax Delinquency/Realty Tax Receipts Payment of Processing Fee
D. FEES/CHARGES: Php50.00 processing fee for each parcel of the land Php100.00 for each certified true copy of tax declaration
E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays,
8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
PROCES- SING TIME
PERSON IN CHARGE/ RESPONSIBLE
FEES/ CHARGES
FORM
1 Request (written or verbal) Submit complete requirements. Pay processing fee at the office of the City Treasurer’s Office
Receives/Records document in the Receiving Logbook/ Endorse documents to tax mapping section
2 min/ request
Nenita R. Maduli Felicitas M. Quidilla
Php50/ RPU
2 A. Reflects Subdivision consolidation maps in the section maps
B. Assigns Property Index No.
30 min/ Approved plan
Concepcion C. Palalay Rolando S. Austria
3 Compute assessment: Prepares the following:
A. Field Appraisal And Assessment Sheet/ Tax Declaration
20 Min/ FAAS/ Tax Declaration
Concepcion C. Palalay Felicitas M. Quidilla
222
4 Assigns Real Property No. of Field Appraisal and Assessment Sheet/Tax Declaration
3 min/ FAAS/Tax declaration
Felicitas M. Quidilla Nenita R. Maduli
5 Approved Field Appraisal and Assessment Sheet/Tax Declaration/ Encode
10 min/ FAAS/Tax Declaration
Edsel P. Corpuz Felicitas M. Quidilla
6 Pay certified true copy of tax declaration in the Office of the City Treasurer. Receive copy certified true copy tax declaration
Signs certified true copy of tax declaration Issues Certified True Copy of Tax Declaration
3 min/Tax Declaration 2 min/ Tax Declaration
Edsel P. Corpuz Felicitas M. Quidilla Nenita R. Maduli
Php100
X-X-X-X- END OF TRANSACTION –X-X-X-X
REQUEST FOR NEW TAX DECLARATION OF A PARCEL OF LAND DECLARED FOR THE FIRST TIME
ABOUT THE SERVICE:
Owners of parcel of land who is not yet declared for taxation purposes or real properties declared under the name of “UNKNOWN OWNER” may request the Office of the City Assessor to cause the declaration in the name of the claimant upon submission of the required requirements.
A. WHO MAY AVAIL OF THE SERVICES: Real Property owners of undeclared parcel of land
B. WHAT ARE THE REQUIREMENTS Letter request Sketch plan of the lot prepared by a duly licensed Geodetic Engineer Notarized Affidavit of the Claimant that he has been in long, continuous and notorious possession of the property Notarized Affidavit of the Barangay Captain that the claimant is the present owner and actual possessor of the property Notarized Affidavit of Adjoining Owners that the Claimant is the rightful owner of the property Certification from the Community Environment and Natural Resources Office that the land is within the alienable and disposable area Ocular inspection /investigation report conducted by the Office of the City Assessor Receipt of Payment of Inspection Fee Receipt of Payment of Processing Fee
C. FEES/CHARGES: Php50.00 processing fee for each parcel of the land
223
Php100.00 for each certified true copy of tax declaration Inspection fee of Php100.00 for urban barangays and Php200.00 for rural barangays.
E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays,
8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE: STEP
S APPLICANT/
CLIENT SERVICE
PROVIDER PROCES- SING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORM
1 Letter request/ Submit complete requirements to the receiving personnel
Received/ Records document in the Receiving Logbook/ Endorse documents to the Tax Mapping Section
2 min/ request
Nenita R. Maduli Felicitas M. Quidilla
2 Pay processing fee/Pay ocular inspection fee at the Office of the City Treasurer Schedule ocular Inspection with the Tax Mapping Section
Evaluate, verifies, searches submitted documents Conduct ocular inspection/ investigation on the property Submit ocular inspection report
10 min/ document 1 hour and 30 min/ RPU 20 min/ report
Rolando S. Austria Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong Concepcion C. Palalay
Php100 Or Php200
224
3 Prepares the following:
A. Field Appraisal and Assessment Sheet/ Tax Declaration
20 min/ FAAS/Tax Declaration
Felicitas M. Quidilla Concepcion C. Palalay
4 Assigns Real Property No. of Field Appraisal and Assessment Sheet/Tax Declaration
3 min/ FAAS/Tax Declaration
Felicitas M. Quidilla Nenita R. Maduli
5 Approved Field Appraisal and Assessment Sheet/Tax Declaration/ Encode
10 min/ FAAS/Tax Declaration
Edsel P. Corpuz Felicitas M. Quidilla
6 Pay certified true copy of tax declaration in the Office of the City Treasurer. Receive copy certified true copy tax declaration
Signs, issues certified true copy of tax declaration
3 min/ Tax Declaration
Edsel P. Corpuz Felicitas M. Quidilla Nenita R. Maduli
Php100
X-X-X-X- END OF TRANSACTION –X-X-X-X
REQUEST FOR ANNOTATION AND CANCELLATION OF ENCUMBRANCE IN THE FIELD
APPRAISAL AND ASSESSMENT SHEET AND TAX DECLARATION
A. ABOUT THE SERVICE Real property owners, law offices, courts, lending institutions, etc., upon presentation of a duly registered documents of encumbrance may request the Office of the City Assessor for annotation and or cancellation of a certain encumbrance in the Field Appraisal and Assessment Sheet and Tax Declaration.
B. WHO MAY AVAIL OF THE SERVICE Property owners, law offices, Courts, lending institutions,
C. WHAT ARE THE REQUIREMENTS: Duly registered documents (Mortgaged Contract, Cancellation of Mortgaged, Court Orders, Notice of Levy, Bail bond, Cancellation of Bail bond, etc.) Receipts of Payment of Annotation Fee
D. FEES/CHARGES:
Php100.00 for each copy of Tax Declaration and Certification
225
E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/
CLIENT SERVICE PROVIDER PROCES-
SING TIME
PERSON REPONSIBLE/ IN-CHARGE
FEES/ CHARGES
FORMS
1 Submit duly registered document of encumbrance
Receives, searches. 3 min/ document
Nenita R. Maduli Felicitas M. Quidilla
2 Pay annotation fee and cert- fied true copy of tax declara- tion
Annotates or cancels encumbrance in the Field Appraisal and Assessment Sheet/ Tax Declaration/ Encode Prepares and signs certified true copy of tax declaration
10 min/ FAAS and Tax Declaration 3 min/ Tax Declaration
Felicitas M. Quidilla Nenita R. Maduli Edsel P. Corpuz Nenita R. Maduli Felicitas M. Quidilla Edsel P. Corpuz
Php100.00 Php100.00
3 Receives certified true copy of tax declaration
Issues certified true copy of tax declaration
2 min/ Tax Declaration
Nenita R. Maduli Felicitas M. Quidilla
X-X-X-X- END OF TRANSACTION –X-X-X-X
ISSUANCE OF NOTICE OF ASSESSMENT
A. ABOUT THE SERVICE Before paying their real property taxes, taxpayers should get from the City Assessor’s Office their Notice of Assessment to ensure that all their real properties be paid.
B. WHO MAY AVAIL OF THE SERVICE Property owners, administrators or caretakers of real properties
C. WHAT ARE THE REQUIREMENTS: Previous Tax Receipts Tax Declarations of property if newly acquired and not yet transferred Names of Real Property Owners
D. FEES/CHARGES:
No fees required
E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 AM to 5:00 PM
226
F. HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDE PROCES- SING TIME
PERSON REPONSIBLE/ IN-CHARGE
FEES/ CHARGES
FORMS
1 2
Presents receipt, Tax declaration or gives the name of real property owner Receives Notice of Assessment
Receives, searches Prepares Notice of Assessment, Issues Notice of Assessment
5 min/ RPU 2 minutes
Edsel P. Corpuz Felicitas M. Quidilla Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong
X-X-X-X- END OF TRANSACTION –X-X-X-X
VERIFYING HISTORY OR PREVIOUS RECORDS OF REAL PROPERTY
A. ABOUT THE SERVICE
Real Property owners may request the City Assessor’s Office verify the history or previous records of a real property tax assessment for legal and taxation purposes.
B. WHO MAY AVAIL OF THE SERVICE Real property owners, law offices, courts, etc
C. WHAT ARE THE REQUIREMENTS: Tax Declaration (Old or New) Previous or Latest Tax Receipts Legal Documents if available Photocopy of title if
D. FEES/CHARGES:
Legal research fee of Php100.00 Photocopy of documents Php100.00
E. SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays, 8:00 AM to 5:00 PM
F. HOW TO AVAIL OF THE SERVICE: STEPS APPLICANT/
CLIENT SERVICE PROVIDER PROCES-
SING TIME
PERSON REPONSIBLE/ IN-CHARGE
FEES/ CHARGES
FORMS
1 Presents available requirements as basis of the research
Receives, searches, verifies document presented/interview client if needed
30/min RPU
Concepcion C. Palalay Rolando S. Austria Nenita R. Maduli Charlie M. Abitong Emmanuel P. Batara
2 Pay legal research fee and certified photocopy of documents
Present results of the search/verification/ photocopy of document
3 min/ Document
Concepcion C. Palalay; Rolando S. Austria Charlie M. Abitong Nenita R. Maduli
Php100.00 Php100.00
227
Emmanuel P. Batara
3 Receives photo- copy of document
Signs and issues photocopy of document requested
3 min/ document
Felicitas M. Quidilla Edsel P.Corpuz
X-X-X-X- END OF TRANSACTION –X-X-X-X
227
VISION
Provide safe and sound collecting body, ensuring security and transparency of operation and transaction. MISSION
In support with the Vision-Mission of the City Government of Batac. We, at Treasury-Market, commit ourselves to generate growth on revenues responsibly. We strive to build long-term client relationships based on mutual trust and respect. And to be the safest, most progressive market in the north, relentless in the pursuit of customer and employee excellence.
PERFORMANCE PLEDGES
We are committed to provide the highest possible quality service and pledge to achieve the following:
FRONTLINE SERVICES RESPONSE TIME PERSONS RESPONSIBLE
Payment of Rental Fees at the Public Market and Riverside
Empanadaan
8 minutes
Edibert Bareng Noel Narciso
Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio Joemar Ordonia
OFFICE OF THE CITY TREASURER – MARKET OFFICER IN CHARGE: EDIBERT L. BARENG
ADDRESS: #35 BIL-LOCA, CITY OF BATAC, ILOCOS NORTE TELEPHONE NO.: (077) 792-4147
E-MAIL ADDRESS: [email protected]
228
Payment of Market Entrance Fees
at Public Market
4 minutes
Edibert Bareng Noel Narciso
Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio
Payment of Terminal Parking and
Passage Fees
5 minutes
Edibert Bareng Noel Narciso
Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio
Payment of Parking Fees of Trucks
and other Conveyance Discharging Merchandise at
the Public Market
3 minutes
Edibert Bareng Noel Narciso
Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio
Calibration of Weights and Measures
9 minutes
Edibert Bareng
Marijean Luluquisen
Issuance of Sticker for Annual Fixed Tax for Delivery Truck/Van
5 minutes
Edibert Bareng
Marijean Luluquisen
229
PAYMENT OF RENTAL FEES AT THE PUBLIC MARKET AND RIVERSIDE EMPANADAAN
ABOUT THE SERVICE
Registered stallholders must pay stall rental regularly. Failure to comply may deprive their opportunity to lease.
WHO MAY AVAIL OF THE SERVICE
Stallholders/Vendors at City of Batac Public Market and Riverside Empanadaan.
WHAT ARE THE REQUIREMENTS
Official Receipt of latest payment.
FEES/CHARGES
A. Batac City Public Market
1. Commercial Buildings No. 1-6 Ground Floor Php 150.00/sq.m./mo. 2. Commercial Buildings No. 1-6 Second Floor Php 170.00/sq.m./mo. 3. IMEE Building Php 120.00/sq.m./mo. 4. Main Building Php 120.00/sq.m./mo. 5. Carinderia/Food Section Php 120.00/sq.m./mo. 6. Farmers Plaza Section Php 100.00/sq.m./mo. 7. ABC Building Php 120.00/sq.m./mo. 8. Other Commercial/Leasable Spaces Php 120.00/sq.m./mo.
B. Riverside Empanadaan (RS) 1. RS1 Ground Floor
a. Empanadaan Php 200.00/sq.m./mo. b. Mc Donalds Php 8,000.00/mo c. Kiosk/Cart Php 100.00/day
2. RS1 Second Floor Php 200.00/sq.m./mo. 3. RS2 Ground Floor
a. Miki and Snack House Php 200.00/sq.m./mo. b. BBQ and Grills Php 180.00/stall/day
4. RS2 Second Floor Php 200.00/sq.m./mo. C. Eastern Side of the City Hall Php 120.00/sq.m./mo.
Reference: Chapter IV, Article A, Section 4A.04 of the Market and Slaughterhouse Code of 2014
230
SCHEDULE OF AVAILABILITY OF THE SERVICE
EVERYDAY - 4:30 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS
1 Presents official receipt of latest payment.
Checks and verifies the market record file and computes the amount to be paid to include surcharges, interest and demandable due if any.
5 minutes Edibert Bareng Noel Narciso Maureen Ava
Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio
Joemar Ordonia
Chapter IV,
Article A,
Section 4A.04 of the
Market and
Slaughterhouse Code of 2014
N/A 2 Pays computed amount and receive official receipt.
Collects payment, issue official receipt and records payment.
3 minutes Edibert Bareng Noel Narciso Maureen Ava
Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio
Joemar Ordonia x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
231
PAYMENT OF MARKET ENTRANCE FEES AT PUBLIC MARKET
ABOUT THE SERVICE
All transient vendors occupying space within the market buildings and premises shall
pay market entrance fees.
WHO MAY AVAIL OF THE SERVICE
Transient market vendors
WHAT ARE THE REQUIREMENTS
Goods for sale.
FEES/CHARGES
*Chapter IV, Article A, Section 4A.07 of the Market and Slaughterhouse Code of 2014 SCHEDULE OF AVAILABILITY OF SERVICE
EVERYDAY - 4:30 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS
1 Presents goods for sale.
Inspects and assess goods.
2 minutes
Edibert Bareng Noel Narciso Maureen Ava
Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio
Chapter IV,
Article A,
Section 4A.07 of the
Market and
Slaughterhouse Code of 2014
N/A
232
2 Pays the assessed amount and receive corresponding cash ticket.
Receives payment and issue cash ticket.
2 minutes
Edibert Bareng Noel Narciso Maureen Ava
Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x PAYMENT OF TERMINAL PARKING AND PASSAGE FEES FOR BUSES AND JEEPNEYS
ABOUT THE SERVICE
All public utility buses/mini-buses and public utility jeepneys must pay fees for terminal
use or passage along the City of Batac limits.
WHO MAY AVAIL OF THE SERVICE
Public utility buses/mini-buses and public utility jeepneys.
WHAT ARE THE REQUIREMENTS None
FEES/CHARGES
1. Buses Php 50.00/trip 2. Jeepneys Php 10.00/trip
Reference: Chapter IV, Article A, Section 4A14 of the Market and Slaughterhouse Code of 2014
233
SCHEDULE OF AVAILABILITY OF THE SERVICE
EVERYDAY – 6:30 am to 5:00 pm
HOW TO AVAIL OF THE SERVICE
PAYMENT OF PARKING FEES OF TRUCKS AND OTHER CONVEYANCE DISCHARGING
MERCHANDISE AT THE PUBLIC MARKET
ABOUT THE SERVICE
There shall be collected fees for use of City-Owned Parking Area or Designated Streets.
WHO MAY AVAIL OF THE SERVICE
Delivery truck/van owners engaging business at City of Batac. WHAT ARE THE REQUIREMENTS
None
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS
1 Pays corresponding terminal fees and receive cash ticket.
Collects payment and issue cash ticket.
5 minutes Edibert Bareng Noel Narciso Maureen Ava
Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio
Chapter IV, Article A, Section 4A.14 of the Market and Slaughterhouse Code of 2014
N/A
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
234
FEES/CHARGES
Day Parking Rates 1. Jeeps, jeepneys with or without trailer Php 20.00 for the 1st four hours 2. Cargo Trucks 1-5 tons capacity Php 30.00 for the 1st four hours 3. Cargo Trucks with more than 5 tons
capacity Php 50.00 for the 1st four hours
4. Additional five pesos (Php 5.00) is collected for the succeeding hours.
Reference: Chapter IV, Article A, Section 4A.05 of Market and Slaughterhouse Code of 2014
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/ RESPONSIBLE
FEES/ CHARGES
FORMS
1 Pays assessed amount.
Assess the capacity of truck/van and collects payment.
2 minutes Edibert Bareng Noel Narciso
Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio
*Chapter IV, Article A, Section 4A.05 of Market and Slaughterhouse Code of 2014
N/A
2 Receive cash ticket.
Issue cash ticket tantamount to assessed amount.
1 minute Edibert Bareng Noel Narciso
Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan
Virginia Castro Michael Jhon Soliguen
Cherry Ann Lagmay Niña Jessica Gabriel
Harley Caday Meverly Joy Abrojena
Ryan Caesar Ambrocio x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
235
CALIBRATION OF WEIGHTS AND MEASURES
ABOUT THE SERVICE
All stall owners and transient market vendors are required to have their weighing scales tested, calibrated and sealed before actual use and renew every year thereafter or as the need arises. All weighing scales are required to have tag number and seal in order to be legal and publicly accepted. (Regulation of Practices Relative to Weights and Measures as provided in Chapter II of Consumer Act, RA No. 7394)
WHO MAY AVAIL OF THE SERVICE
All owners of weighing scale.
WHAT ARE THE REQUIREMENTS
Weighing Scales
FEES/CHARGES
• Permit to use Weighing Scales (capacity of not more than 30kg) Php120.00 • Permit to use Weighing Scales (capacity of more than 30kg but not more than 300kg)
Php150.00
Reference: Chapter IV, Article B, Section 4B.03 of the Market and Slaughterhouse Code of 2014
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS – 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00 am
HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/CLIENT SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS
1 Brings weighing scale to the Market Office.
Calibrates and tests according to different graduated weights.
5 minutes Edibert Bareng Mariejean Luluquisen
*Chapter IV, Article B, Section 4B.03 of Market and Slaughterhouse Code of 2014
N/A
2 Pay scorresponding amount and receive labeled and stickered weighing scale and official receipt.
Receives payment, issue official receipt, seals and stickered the weighing scale.
4 minutes Edibert Bareng Mariejean Luluquisen
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
236
ISSUANCE OF STICKER FOR ANNUAL FIXED FOR DELIVERY TRUCK/VAN
ABOUT THE SERVICE
Every delivery truck/van of manufacturers or producers, wholesalers, dealers or retailers here at City of Batac must pay annual fixed tax and Mayor’s permit. WHO MAY AVAIL OF THE SERVICE
Delivery truck/van owners engaging business at City of Batac. WHAT ARE THE REQUIREMENTS
None FEES/CHARGES
Annual Fixed Tax – Php 750.00 Mayor’s Permit – Php 150.00
Reference: Chapter II Article J and Chapter III Article A of Market and Slaughterhouse Code of 2014
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS
1 Pays corresponding amount and receive official receipt.
Receives payment and issue Official Receipt.
3 minutes Edibert Bareng Marijean Luluquisen
Php 900.00
2 Receives sticker. Issue sticker and records in the masterlist.
2 minutes Edibert Bareng Marijean Luluquisen
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
237
VISION
The office envisions a sustainable development, quality service to investors and the general public by protecting consumer’s right and welfare through committed, competent and ready to serve personnel. MISSION To continuously encourage the entrepreneurial spirit of the people and maintaining atmosphere of investor-friendly environment for the attainment of the goals and objectives of the City.
PERFORMANCE PLEDGES
We are committed to provide the highest possible quality service and pledge to achieve the following:
FRONTLINE SERVICES RESPONSE TIME PERSONS RESPONSIBLE
Issuance of Certification as a Registered Stallholder/Vendor 5 minutes
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
Kristel Joy D. Austria
Issuance of Certification of Ceased Stallholders 5 minutes
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
Kristel Joy D. Austria
Processing of Application to Lease a Stall 20 minutes
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
Kristel Joy D. Austria
OFFICE OF THE CITY MAYOR - MARKET HEAD OF OFFICE: DOMINGO P. GARCIA
ADDRESS: # 35 BIL-LOCA, CITY OF BATAC, ILOCOS NORTE TELEPHONE NO.: (077) 792-4147
E-MAIL ADDRESS: [email protected]
238
Processing/Renewal of Contract of Lease 27 minutes
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
Kristel Joy D. Austria
Issuance of Certification of Non-Delinquency and Assessment of Gross Sales for the Renewal of Business License
10 minutes
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
Kristel Joy D. Austria
Issuance of Sticker for Annual Fixed Tax for Delivery Truck/Van 5 minutes Danilo P. Agulay
Payment of Parking Fees of Trucks and other Conveyance Discharging Merchandise at the Public Market
3 minutes Gene T. Muñoz Florante C. Mangapit
Complaints Against Illegal Vending and Other Market-Related Concerns 2 hours
Domingo P. Garcia Danilo Agulay Gene Muñoz
ISSUANCE OF CERTIFICATION AS A REGISTERED STALLHOLDER/ VENDOR
ABOUT THE SERVICE
This service is issued to stallholders/vendors who request for certification as a registered stallholder/vendor for the purpose of availing grants, loans and others to financial intermediaries.
WHO MAY AVAIL OF THE SERVICE
Stallholders/Vendors at City of Batac Public Market and Riverside Empanadaan
WHAT ARE THE REQUIREMENTS
Letter request addressed to the Market Supervisor
FEES/CHARGES
Php 100.00 per certification
Reference: Chapter IV, Article A, Section 4A.13 of Market and Slaughterhouse Code of 2014
239
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/ CLIENT SERVICE PROVIDER PROCESSI
NG TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES FORMS
1 Submits letter request
addressed to the Market
Supervisor.
Checks and verifies the market stall record
and instructs the client to pay at the
Treasury-Market for the certification.
2 minutes
Domingo P. Garcia
Danilo P. Agulay Gene T. Muñoz
Kristel Joy D. Austria
Php 100.00
per certificat
ion
Letter Request
2 Presents official receipt and
receive certification.
Prepares, records and releases the certification.
3 minutes
Domingo P. Garcia
Danilo P. Agulay Gene T. Muñoz
Kristel Joy D. Austria
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
ISSUANCE OF CERTIFICATION OF CEASED STALLHOLDERS ABOUT THE SERVICE
This service is issued to former stallholders who request certification of ceased business
operation for Bureau of Internal Revenue (BIR) clearance and other legal purposes. WHO MAY AVAIL OF THE SERVICE
Former stallholders at City of Batac Public Market and Riverside Empanadaan.
WHAT ARE THE REQUIREMENTS
Letter request addressed to the Market Supervisor
240
FEES/CHARGES
Php 100.00 per certification
Reference: Chapter IV, Article A, Section 4A.13 of Market and Slaughterhouse Code of 2014
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
HOW TO AVAIL THE SERVICE
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE FEES/
CHARGES FORMS
1 Submits letter request
addressed to the Market
Supervisor.
Checks and verifies the market
stall record and instructs the client
to pay at the Treasury-Market
for the certification.
2 minutes
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz Kristel Joy D.
Austria
Php 100.00
per certification plus unpaid balance
Letter Request
2 Presents official receipt and
receive certification.
Prepares, records and releases the
certification.
3 minutes
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz Kristel Joy D.
Austria x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
PROCESSING OF APPLICATION TO LEASE A STALL
ABOUT THE SERVICE
Any prospective business investors who wishes to establish, operate or conduct business at City of Batac Public Market and Riverside Empanadaan must process application to lease a stall.
241
WHO MAY AVAIL OF THE SERVICE
Any prospective business investors. WHAT ARE THE REQUIREMENTS
Application to Lease a Stall
FEES/CHARGES
• Application Fee – Php 300.00 • Goodwill Fee – Php 100.00 per sqm • Deposit equivalent to 3 months rental
Reference: Chapter II, Article D, Sections 2D.04 and 2D.11 of Market and Slaughterhouse Code of 2014
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
HOW TO AVAIL THE SERVICE
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE FEES/
CHARGES FORMS
1 Submits the Application to Lease a Stall.
Receives and checks the application form, schedules the drawing of lots if there are several applicants, and instructs the client to pay the Application Fee at the Treasury-Market.
2 minute
s
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz Kristel Joy D.
Austria
Php 300.00
Application fee
Application to
Lease a Stall
2 Attends the schedules drawing of lots.
Administers drawing of lots and awarding of stall.
5 minute
s
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
Instructs the awardee to pay the Goodwill Fee and deposit
13 minute
s
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
Php 100.00 per sqm Goodwill
242
equivalent to 3 months rental at Treasury-Market and discuss all the policies including solid waste management and mode or schedule of payments.
Fee plus deposit equivalent to 3 months rental
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
PROCESSING OR RENEWAL OF CONTRACT OF LEASE ABOUT THE SERVICE
Stallholders must have contract of lease which states the general guidelines, terms and
conditions pertaining to the stall occupancy at the Public Market and Riverside Empanadaan. WHO MAY AVAIL OF THE SERVICE
Stallholders at City of Batac Public Market and Riverside Empanadaan.
WHAT ARE THE REQUIREMENTS
Valid Identification Card
FEES/CHARGES None
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
243
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE FEES/
CHARGES FORMS
1 Submits the filled-up contract of lease.
Checks and scrutinizes the contract of lease.
5 minutes Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz Kristel Joy D.
Austria
N/A Contract of Lease
Explains the content of the contract and affixes his signature as a witness.
10 minutes
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
Forwards the contract to the Office of the City Treasurer and Office of the City Mayor for approval.
10 minutes
Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
2 Receives a copy of contract of lease.
Issue and record contract of lease.
2 minutes Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz Kristel Joy D.
Austria x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
ISSUANCE OF CERTIFICATION OF NON-DELINQUENCY AND ASSESSMENT OF GROSS SALES FOR THE RENEWAL OF BUSINESS LICENSE
ABOUT THE SERVICE
All stallholders must be certified as non-delinquent for them to be able to renew their
business license. Failure to secure may deprive their right to engage and continue operating business.
WHO MAY AVAIL OF THE SERVICE
Stallholders at City of Batac Public Market and Riverside Empanadaan.
244
WHAT ARE THE REQUIREMENTS
Business License Form
FEES/CHARGES
Computed unpaid balance of stalls rent if any.
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
HOW TO AVAIL THE SERVICE
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARG
ES FORMS
1 Presents business license form.
Review, compares and assess gross sales conforming to the norm and average business growth rate.
5 minutes Domingo P.
Garcia Danilo P. Agulay
Business
License Form
Verifies the market stall record for possible account balances and instructs the client to pay at the Treasury-Market.
2 minutes
Domingo P. Garcia
Danilo P. Agulay Gene T. Muñoz Kristel Joy D.
Austria
*Outstanding
balance of stalls rent if any.
2
Presents the Official Receipt of payment and receive business license form and certification of non-delinquency.
Prepares the certification of non-delinquency. Records and issue the business license form and the certification of non-delinquency.
3 minutes
Domingo P. Garcia
Danilo P. Agulay Gene T. Muñoz Kristel Joy D.
Austria
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
245
ISSUANCE OF STICKER FOR ANNUAL FIXED FOR DELIVERY TRUCK/VAN
ABOUT THE SERVICE
Every delivery truck/van of manufacturers or producers, wholesalers, dealers or retailers here at City of Batac must pay annual fixed tax and Mayor’s permit. WHO MAY AVAIL OF THE SERVICE
Delivery truck/van owners engaging business at City of Batac. WHAT ARE THE REQUIREMENTS: None FEES/CHARGES
Annual Fixed Tax – Php 750.00 Mayor’s Permit – Php 150.00
Reference: Chapter II Article J and Chapter III Article A of Market and Slaughterhouse Code of 2014
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/ CLIENT SERVICE PROVIDER PROCESSING
TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS
1 Pays corresponding amount and receive official receipt.
Receives payment and issue Official Receipt.
3 minutes
Danilo P. Agulay
Php 900.00
N/A
2 Receives sticker. Issue sticker and records in the masterlist.
2 minutes
Danilo P. Agulay
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
246
PAYMENT OF PARKING FEES OF TRUCKS AND OTHER CONVEYANCE DISCHARGING MERCHANDISE AT THE PUBLIC MARKET
ABOUT THE SERVICE
There shall be collected fees for use of City-Owned Parking Area or Designated Streets.
WHO MAY AVAIL OF THE SERVICE
Delivery truck/van owners engaging business at City of Batac.
WHAT ARE THE REQUIREMENTS: None
FEES/CHARGES
Day Parking Rates 1. Jeeps, jeepneys with or without trailer Php 20.00 for the 1st four hours 2. Cargo Trucks 1-5 tons capacity Php 30.00 for the 1st four hours 3. Cargo Trucks with more than 5 tons
capacity Php 50.00 for the 1st four hours
4. Additional five pesos (Php 5.00) is collected for the succeeding hours.
Reference: Chapter IV, Article A, Section 4A.05 of Market and Slaughterhouse Code of 2014
SCHEDULE OF AVAILABILITY OF THE SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/ CLIENT SERVICE PROVIDER PROCESSI
NG TIME PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGE
S FORMS
1 Pay assessed amount.
Assess the capacity of truck/van and collects payment.
2 minutes Gene T. Muñoz Florante C. Mangapit
*Chapter IV, Article A, Section 4A.05 of Market and Slaughterhouse Code of 2014
N/A
2 Receive cash ticket. Issue cash ticket tantamount to assessed amount.
1 minute Gene T. Muñoz Florante C. Mangapit
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
247
COMPLAINTS AGAINST ILLEGAL VENDING AND OTHER MARKET-RELATED CONCERNS
ABOUT THE SERVICE
All consumers and vendors are entitled to report suspicious acts of illegal vending, fraudulent acts and other market-related concerns for the protection of the general public. WHO MAY AVAIL OF THE SERVICE
Any concerned citizen.
WHAT ARE THE REQUIREMENTS
Letter of Complaint
FEES/CHARGES
None
SCHEDULE OF AVAILABILITY OF SERVICE
MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am
HOW TO AVAIL THE SERVICE
STEPS APPLICANT/ CLIENT SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARG
ES FORMS
1 Informs the Market Office of any suspicious, fraudulent acts and other illegal activities in the market.
Investigates the received complaint.
1 hour Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
N/A Letter of Complaint
2 Attends and serves as a witness.
Invites the alleged vendor, present the complaint, listen to his side, gives just action and impose applicable sanctions or penalty if necessary and needed.
1 hour Domingo P. Garcia Danilo P. Agulay Gene T. Muñoz
x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x
248
VISION A dynamic regulatory Business Permits and Licensing System of the City of Batac providing quality service to the business sector of the City. A business friendly office with highly committed employees. MISSION To issue business permit and licenses to the entrepreneurs of the City of Batac with just and fair assessment at the least time possible. To provide quality and efficient service to compliance with applicable laws and regulations.
PERFORMANCE PLEDGES
WE, THE EMPLOYEES OF THE BUSINESS PERMITS & LICENSE SECTION, ARE DEVOTED TO ENDOW WITH UPPERMOST POTENTIAL QUALITY SERVICE AND PLEDGE TO DO THE FOLLOWING:
FRONTLINE SERVICES
RESPONSE TIME (per transaction)
PERSON(S) RESPONSIBLE
Issue Mayor’s Permit to Conduct Business within the City
Within 1 hour and 15 minutes
ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Issue Certificate of Renewal Within 30 minutes
ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Issue Certificate of Closure Within 30 minutes
ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Within 30 minutes ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO
OFFICE OF THE MAYOR - BUSINESS PERMITS & LICENSES SECTION OFFICER IN CHARGE: ARNILDA B. LACAMBRA
1st Floor, Batac City Hall TEL. NO.: (077)792-28-82
249
Issue Certificate of No Existing Business within the City
FRANCE MICHELLE P. DACANAY
Issue Individual Mayor's Permit (working permit)
Within 30 minutes ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Issue Mayor’s Permit to conduct group activities, advertisement, promotional activities, hanging of streamers, parade and motorcade
Within 30 minutes ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
SECURING MAYOR'S PERMIT TO CONDUCT BUSINESS
ABOUT THE SERVICE:
Any individual/entity who wants to start or who will conduct business, activity or trade within the city must apply for a Mayor's Permit to operate and pay corresponding dues & fees.
The One-Stop Processing of Business Permits & Licenses is being conducted on the 1st working day of January until January 31, of every year. WHO MAY AVAIL OF THE SERVICE: Any individual/entity who wish to establish, operate, conduct or maintain business, activity or trade within the city. WHAT ARE THE REQUIREMENTS:
Photocopy of Barangay Clearance Photocopy of Business Name Registration duly approved and issued by DTI
(for Sole Proprietorship); or Photocopy of Articles of Incorporation or Partnership by SEC (for partnership or Corporation); or Certificate of Good Standing and Registration by CDA (for Cooperatives)
Photocopy of Sanitary Permit & Health Certificate Photocopy of Fire Safety and Control Clearance
250
Photocopy of Zoning Conformity Certificate ADDITIONAL REQUIREMENTS
Photocopy of BIR Clearance Photocopy of Philhealth Clearance Photocopy of SSS Clearance Photocopy of Pag-Ibig Clearance 1 Pc. ID Picture (2 x 2) Any other applicable requirements. Such as: Photocopy of Land Tax Clearance (For the real estate lessors
/boarding houses/dormitories) or Photocopy of Lease of Contract (for rented buildings)
FEES/CHARGES:
Based on the City of Batac Local Revenue Code of 2014. Chapter II City Taxes, Section 2K.02 ato g. Chapter III, Article A. Mayor’s Permit Fee on Business Section 3A.01 a to b.
SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays 8:00 AM to 5:00 PM (No Noon Break) Saturdays and Sundays of January every year
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESPO
NSIBLE
FEES/ CHARGES
FORMS
1 Secure, fill-up application form and submit at the Business Permits and Licensing Section (BPLS) for Verification and Assessment and secure documentary requirements.
Checks the application form if it was filled-up properly
10 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Unified Application Form
VERIFIES previous payments & back accounts.
10 min. ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO
251
ASSESSES the corresponding dues applicable and issue Assessment Form. These incorporate computation of business tax and other miscellaneous fees that should be paid. All back accounts will also be included in the computation.
15 min. ARNILDA B. LACAMBRA RONALD JOHN P. GABRIEL
Assessment Form
2
Pay and submit the Application (Unified) Form, Official Receipt and Required Documents/ Requirements at the Business Permits and Licensing Section for the preparation and approval of the Mayor’s Permit and receives the Mayor's Permit.
Collects payment and issues official receipt.
5 min. HAROLD B. AGUIBITIN JEFFERSON B. FERNANDEZ
Official Receipt
Checks, evaluates and verifies the application, official receipts and required documents as to completeness.
10 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Prepares the Mayor’s Permit.
15 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Records and releases the Mayor’s Permit with scanned signature of the LCE and duly counter signed by the Licensing Officer.
10 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY ARNILDA B. LACAMBRA
Approved Mayor's Permit
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
252
SECURING OF INDIVIDUAL MAYOR'S PERMIT (WORKING PERMIT)
ABOUT THE SERVICE:
Before a butcher could slaughter in the slaughterhouse, he must first secure Mayor’s Permit. WHO MAY AVAIL OF THE SERVICE:
Any individual engaged in slaughtering food animals at the City Slaughterhouse.
WHAT ARE THE REQUIREMENTS: Sanitary Permit Community Tax Certificate ID Picture (2x2) Drug Test Result
FEES/CHARGES: For Mayor's Permit Php 200.00 For Occupation Fee Php 200.00
SCHEDULE OF AVAILABILITY OF THE SERVICE Mondays to Fridays 8:00 AM to5:00 PM (No Noon Break)
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES/ CHARG
ES FORMS
1 Submit documents at the Business Permits & Licenses Section for Verification & Assessment.
Receives and reviews the documents
4 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
VERIFIES previous payments & back accounts.
4 min. ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO
253
Evaluates and assesses the application. Then issue the Asessment Form and instruct the client to pay the corresponding fees at the City Treasury Office.
4 min. ARNILDA B. LACAMBRA
Mayor’s Permit Php 200.00 Occupation Tax Php 200.00
Assessment Form
2
Present the Official Receipt and required documents to the Business Permits & Licenses Personnel for the preparation of the Mayor's Permit.
Receives the Official Receipt and prepares the Mayor's Permit.
10 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Countersigns the Mayor's Permit.
3 min. ARNILDA B. LACAMBRA
3 Receives the Mayor's Permit
Releases the Mayor’s Permit with scanned signature of the LCE and duly counter signed by the Licensing Officer.
5 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Approved Mayor's Permit
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING CERTIFICATE OF BUSINESS CLOSURE ABOUT THE SERVICE:
Any individual/entity who ceases to operate business, activity or trade in the City must secure a Certificate of Business Closure. WHO MAY AVAIL OF THE SERVICE: Any individual/entity who ceases to operate business, activity or trade within the city. WHAT ARE THE REQUIREMENT:
Certificate of Closure from Barangay Chairman where business is located
254
Settlement/Payment of all financial obligations due to the City Government as regards to business operations. (Official Receipts of Payments)
Statement of Gross Sales for the Latest year of business operation. FEES/CHARGES:
Based on the City of Batac Local Revenue Code of 2014. Chapter II City Taxes, Section 2K.02 a to g.
SCHEDULE OF AVAILABILITY OF THE SERVICE
Mondays to Fridays 8:00 AM to 5:00 PM (No Noon Break)
HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS
1 Submit the necessary documents
Receives and reviews the documents
4 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Verifies if there are previous payments & back accounts. After which, prepare and issue the Assessment Form and instruct the client to pay the corresponding fees at the City Treasury Office.
10 min. ARNILDA B. LACAMBRA RONALD JOHN P. GABRIEL
Assessment Form
2
Present the Official Receipt and required documents to the Business Permits &
Receives the Official Receipt and prepares the Certificate of Closure.
8 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
255
Licenses Personnel for the preparation of the Certificate.
Signs the Certificate of Closure
3 min. ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO
3 Receives the Certificate.
Records and issues the Certificate.
5 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Approved Certificate of Closure
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING CERTIFICATE OF RENEWAL OF MAYOR’S PERMIT TO OPERATE BUSINESS
ABOUT THE SERVICE: Any individual/entity who has already submitted application for business renewal with complete requirements at the Business Permits & License Section and has paid all the corresponding dues and fees may secure Certificate of Renewal. WHO MAY AVAIL OF THE SERVICE: Any individual/entity who operates or conduct business, activity or trade within the city and has already paid and submitted application for business renewal. WHAT ARE THE REQUIREMENTS:
Photocopy of Receipt of Payment of the Renewal FEES/CHARGES:
Php 100.00 SCHEDULE OF AVAILABILITY OF THE SERVICE
Monday-Friday 8:00 AM-5:00 PM (No Noon Break)
256
HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSONCHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS
1 Submit the necessary documents
Receives and reviews the documents 4 min.
ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Verifies payments, prepare and issue Assessment Form and instruct the client to the corresponding fees at the City Treasury Office.
10 min. ARNILDA B. LACAMBRA
Php 100.00
Assessment Form
2 Present the Official Receipt and required documents to the Business Permits & Licenses Personnel for the preparation of the Certificate.
Receives the Official Receipt and prepares the Certification.
8 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Signs the Certificate.
3 min. ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO
3 Receives the Certificate.
Records and issues the Certificate.
5 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Approved Certificate of Renewal
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
257
SECURING CERTIFICATE OF NO EXISTING BUSINESS
ABOUT THE SERVICE: Any individual/entity who does not have existing business in the City may secure Certificate of No Existing Business. WHO MAY AVAIL OF THE SERVICE:
Any individual/entity who does not have existing business in the City. WHAT ARE THE REQUIREMENTS:
Certificate of No Existing Business from the Barangay Chairman FEES/CHARGES:
Php 100.00 SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays to Fridays 8:00 AM to 5:00PM (No Noon Break)
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/
CHARGE
S
FORMS
1 Submit the necessary documents
Receives and reviews the documents
4 min.
ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Verifies, prepare and issue Assessment Form and instruct the client to pay the corresponding fees at the City Treasury Office.
10 min. ARNILDA B. LACAMBRA
Php 100.00
Assessment Form
258
2 Present the Official Receipt and required documents to the Business Permits & Licenses Personnel for the preparation of the Mayor's Permit.
Receives the Official Receipt and prepares the Certification.
8 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Signs the Certificate. 3 min. ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO
3 Receives the Certificate.
Records and issues the Certificate.
5 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Approved Certificate of No Existing Business
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING MAYOR'S PERMIT TO GROUP ACTIVITIES, ADVERTISEMENT,
PROMOTIONAL ACTIVITIES, HANGING OF STREAMERS, PARADE & MOTORCADE ABOUT THE SERVICE: Any individual/entity who intends to conduct group activities, advertisement, promotional activities, hang streamers, parades and motorcades within the territorial jurisdiction of the City must first secure a Mayor's Permit and pays corresponding dues and fees. WHO MAY AVAIL OF THE SERVICE: Any individual/entity who intends to conduct group activities, advertisement, promotional activities, hang streamers, parades and motorcades within the territorial jurisdiction of the City. WHAT ARE THE REQUIREMENTS: Approved Letter of Request addressed to the City Mayor
259
FEES/CHARGES:
Based on the City of Batac Local Revenue Code of 2014. Chapter III Permit and Regulatory Fees, Article I. Permit Fee on Parades/Motorcade/Recorida, Section 3I.01, Article Q. Permit Fee for the Conduct of Group Actvities, Section 3Q.01, Article R. Permit Fee on the Hanging of Streamers/Tarpaulins, Section 3R.01. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 AM to 5:00PM (No Noon Break)
HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARGES
FORMS
1 Present the approved letter of request addressed to the City Mayor.
Assesses Payment for the Mayor's Permit and issue Assessment Form and instruct the client to pay the corresponding fees at the City Treasury Office.
10 min. ARNILDA B. LACAMBRA
Assessment Form
2 Present the Official Receipt and required documents to the Business Permits & Licenses Personnel for the preparation of the Mayor's Permit.
Receives the Official Receipt and prepares the Mayor's Permit needed.
12 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Countersigns the Mayor's Permit.
3 min. ARNILDA B. LACAMBRA
3 Receives the Mayor's Permit
Records and issues the Mayor's Permit and instruct the client to coordinate with the concerned office.
5 min. ELLA MAY DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY
Approved Mayor's Permit
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
260
VISION
Position the City of Batac as a tourism hub of choice.
MISSION
Formulate tourism and events plans and programs to promote, develop and sustain the city tourism industry as a mode of socio-economic activity and cultural affirmation that generates local employment, investment, and continue to mold an enhance cultural pride for all Batacquenos.
PERGORMANCE PLEDGES
The City Tourism and Events Section commits to provide the highest possible quality service and pledges to achieve the following:
FRONTLINE SERVICES RESPONSE TIME (per transaction) PERSON/S RESPONSIBLE
Arrange Tours for City Visitors and Guest Depends on the itinerary
MERLYN T. GOROSPE MARK KHEY P. GERMAN MARTINA ISABEL CLARISSE M. DAGUIO
OFFICE OF THE CITY MAYOR - TOURISM AND EVENTS SECTION Head of Office: MERLYN T. GOROSPE
Tel. No. (077) 677-2657 Email: [email protected]
261
ARRANGE TOURS FOR CITY VISITORS AND GUESTS
ABOUT THE SERVICE:
Assistance may be given to group of people who request for the arrangement and coordination of its benchmarking activities in the City of Batac.
WHO MAY AVAIL OF THE SERVICE:
Local Government Units, National Agencies, Civil Society Organization, Students, and other private institutions
WHAT ARE THE REQUIREMENTS:
Approved Letter Request addressed to the City Mayor Itinerary of Travel Contact details for proper coordination
FEES/CHARGES : None
SCHEDULE OF AVAILABILITY OF THE SERVICE:
Mondays – Fridays Saturdays – Sundays (if needed) 8:00AM – 5:00PM
HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE / RESPONSIBLE
FEES/ CHARG
ES FORM
S 1. Submits
approved letter request to benchmark.
Receives, records, confirms, and coordinates tours itinerary.
20 minutes MERLYN T. GOROSPE MARK KHEY P. GERMAN MARTINA ISABELA CLARISSE M. DAGUIO
None None
2. Shows up on the day requested
Presents requested best practices of the city. Accompanies and acts as the tour guide/ coordinator.
Depends on the itinerary
MERLYN T. GOROSPE MARK KHEY P. GERMAN
X-X-X-X- END OF TRANSACTION –X-X-X-X
262
VISION
Reducing disaster risk for a safe, secure, and happy place to live in the Region.
MISSION
To embrace the culture of resiliency, preparedness and awareness to the people of the City which will facilitate the development of a well-prepared independent conscientious citizenry against disasters at all level.
PERFORMANCE PLEDGES
By reducing disaster risk, we, the City Disaster Risk Reduction and Management Personnel guarantee to carry out the following:
FRONTLINE SERVICES RESPONSE TIME PER TRANSITION PERSONS RESPONSIBLE
SEARCH, RESCUE AND CLEARING OPERATIONS DURING DISASTER/S AND FORTUITOUS EVENTS
1 hour and 25 minutes or depends upon the location, extent of search and rescue and damage brought about by the calamity
ARVIN FRANCIS N. LUMANG CHARLES ALLEN T.
ROSARIO
OFFICE OF THE MAYOR - CITY DISASTER RISK REDUCTION AND MANAGEMENT DIVISION
In Charge of Office: ARVIN FRANCIS N. LUMANG 1st Floor, Batac City Hall
Contact No.: 09228927971
263
INSPECT AND VALIDATE THE DAMAGED INFRASTRUCTURE DUE TO CALAMITY
1 hour and 18 minute or depends upon the location and extent of damage of the infrastructure
ARVIN FRANCIS N. LUMANG CHARLES ALLEN T.
ROSARIO
CONDUCT TRAININGS ON DISASTER MANAGEMENT, BASIC LIFE SUPPORT AND FIRST AID
Within a month
ARVIN FRANCIS N. LUMANG CHARLES ALLEN T.
ROSARIO
REQUEST FOR SEARCH, RESCUE AND CLEARING DURING AND AFTER A
DISASTER OR CALAMITY
ABOUT THE SERVICE:
Constituents of the City of Batac may request for search, rescue and clearing operations during and after a disaster or calamity. WHO MAY AVAIL OF THE SERVICE:
Concerned/Affected citizens
WHAT ARE THE REQUIREMENTS:
Verbal or written reports from Barangay officials, calamity victim/s/affected or any concerned citizens.
Letter request addressed to the City Mayor or to the City Disaster Risk Reduction and Management Officer.
FEES/CHARGES:
None
264
SCHEDULE OF AVAILABILITY OF SERVICE:
24 Hours During Disasters 24 Hours After Disasters or until clearing is all done
HOW TO AVAIL OF THE SERVICE:
STEP
APPLICANT/CLIEN
T
SERVICE
PROVIDER
PROCESSING TIME
PERSON IN
CHARGE/RESPONSIBLE
FEES/ CHARGE
S FORMS
1 Reports/request Search and Rescue and clearing operations/ submits approved letter request
Interviews the client and records the request in the logbook
3 minutes ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO
NONE NONE
Accompany DRRMO or staff to the affected area
Inspects and validates the affected area Coordinates with concerned CDRRMC members the needed equipment and personnel for immediate deployment Transfers disaster victims to designated evacuation center
Within 30 minutes or depends upon the location and extent of the damage 10 minutes Within 35 minutes or depends upon the location and extent of the damage
ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO
ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO
ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO
NONE
NONE
NONE
NONE
NONE
NONE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
265
REQUEST FOR INSPECTION AND VALIDATION OF DAMAGED INFRASTRUCTURE/ AGRICULTURAL INFRASTRUCTURE DUE TO THE OCCURENCE OF CALAMITY
ABOUT THE SERVICE:
Constituents may request for the inspection and validation of damaged infrastructure, due to calamity, that needs rehabilitation.
Request should be submitted during or immediately after the occurrence of calamity.
WHO MAY AVAIL OF THE SERVICE:
Concerned/Affected citizens
WHAT ARE THE REQUIREMENTS:
Letter request addressed to the City Mayor or to the City Disaster Risk Reduction and Management Officer.
Verbal or written reports from Barangay officials, calamity victim/s or any concerned/affected citizens.
FEES/CHARGES:
None
SCHEDULE OF AVAILABILITY OF SERVICE:
24 hours during calamity Mondays to Sundays 8:00 A.M. to 5:00 P.M.
HOW TO AVAIL OF THE SERVICE:
STEP
APPLICANT/CLIEN
T
SERVICE
PROVIDER
PROCESSING TIME
PERSON
IN CHARGE/RESPONS
IBLE
FEES/ CHARGE
S FORMS
1 Reports/request inspection and validation from calamity victim/ submits approved letter request
Receives and records the request in the logbook
5 minutes ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO
NONE NONE
266
2
Recieves the result of the inspection and vlidation
Coordinates and schedules inspection and validation with the concerned CDRRMC members Informs the requestee of the schedule Goes to the damaged infrastructure site for inspection and validation Informs the requestee the result of inspection and validation
20 minutes 1 minute Within 30 minutes or depends upon the location and extent of the damage 5 minutes
ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO
ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO
ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
267
REQUEST FOR TRAINING SERVICES ON DISASTER MANAGEMENT, BASIC LIFE SUPPORT AND FIRST AID
ABOUT THE SERVICE:
Agencies, schools and organizations may request for training services of the City Disaster Risk Reduction and Management Council on Disaster Management, Basic Life Support and First Aid.
WHO MAY AVAIL OF THE SERVICE: Agencies, schools and organizations.
WHAT ARE THE REQUIREMENTS:
Letter request addressed to City Mayor
FEES/CHARGES: None SCHEDULE OF AVAILABILITY OF SERVICE:
Mondays to Fridays 8:00 A.M to 5:00 P.M.
HOW TO AVAIL OF THE SERVICE:
STEP
APPLICANT/CLIENT
SERVICE
PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESPONSIBLE
FEES/ CHARGE
S FORMS
1 Duly approved letter request
Receives and records the
approved request in the logbook
Coordinates schedule to partner
agencies the conduct of training
5 minutes
ARVIN FRANCIS N.
LUMANG CHARLES ALLEN T. ROSARIO
NONE NONE
2 Receives the schedule of the
training
Informs requestee for the schedule of
trainings
Within a month
ARVIN FRANCIS N.
LUMANG CHARLES ALLEN T. ROSARIO
NONE NONE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
268
VISION:
To provide, control and maintain quality public infrastructure services dedicated to promote multi-disciplined department committed to exceptional performance and client satisfaction that will impact positively on the safety of both our community.
MISSION:
To deliver infrastructure and other engineering services that are resilient, innovative, quality and sustainable that will meet the present and future requirements of the City.
PERFORMANCE PLEDGES
WE HEREBY COMMIT OURSELVES TO PERFORM OUR TASKS WITH EFFICIENCY, PROMPTNESS AND COURTESY AND PLEDGE TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES
RESPONSE TIME
PERSON/S
RESPONSIBLE
Request for preparation of Program of
Works for Infrastructure and Public Works Projects
Request for the utilization of any
government equipment
Request for rental of any government
1-2 days (or depending on the nature and location of
works to be done)
2-3 hours (or depends upon the location of the site)
2-3 hours (or depends upon
HILARION G. NALUPTA JOEL F. ESTAL
LORINA L. BATTULAYAN EVELYN L. SAGSAGAT
JAMES A. ESPIRITU ARVI JAN R. OPELAC
HILARION G. NALUPTA JIMMY C. CORPUZ
JOEL F. ESTAL LORINA L. BATTULAYAN EVELYN L. SAGSAGAT ARVI JAN R. OPELAC
CHRYSLER JOHN T. ULIT (with assigned operator/driver)
HILARION G. NALUPTA
OFFICE OF THE CITY ENGINEER Head of Office: HILARION G. NALUPTA
2nd Floor, Batac City Hall Tel No.: (077) 677 – 19 – 26
e-mail: [email protected]
269
equipment
Request for minor maintenance repair of infrastructure projects
Request for inspection and preparation of statement of work accomplished
the location of the site)
1-2 DAYS
2-3 hours
JIMMY C. CORPUZ JOEL F. ESTAL
LORINA L. BATTULAYAN EVELYN L. SAGSAGAT ARVI JAN R. OPELAC
CHRYSLER JOHN T. ULIT (with assigned operator/driver)
HILARION G. NALUPTA
JIMMY C. CORPUZ JOEL F. ESTAL
LORINA L. BATTULAYAN EVELYN L. SAGSAGAT ARVI JAN R. OPELAC
CHRYSLER JOHN T. ULIT
HILARION G. NALUPTA JOEL F. ESTAL
LORINA L. BATTULAYAN EVELYN L. SAGSAGAT
JAMES A. ESPIRITU ARVI JAN R. OPELAC
Mission: To
270
REQUEST FOR PROGRAM OF WORKS FOR ANY INFRASTRUCTURE PROJECT
ABOUT THE SERVICE: Barangay Officials or any other government offices who needs to avail any proposed city funded infrastructure projects, drainage systems, bridges and roads, installation or construction of safety projects and all other civil works may request assistance in the preparation of Program of Work (POW) with detailed plans and specifications as guide in project implementation. WHO MAY AVAIL OF THE SERVICE:
• Barangay Officials ; Other Government Offices REQUIREMENTS:
• Request Letter and supporting documents if there are any FEES / CHARGES:
• None SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 p.m.
HOW TO AVAIL OF THE SERVICE: STEPS APPLICANT/CLIENT SERVICE
PROVIDER PROCESSING
TIME Person IN
Charge/Responsible Fees/
Charges FORMS
1.
Submit letter request approved by the Mayor or resolution with confirmation from the funding source of the project
Receives and records approved Request Letter or resolution
5 mins.
Hilarion G. Nalupta
Joel F. Estal Lorina L. Battulayan Evelyn L. Sagsagat Arvi Jan R.Opelac
Chrysler John T. Ulit
NONE
Approved request letter /
resolution
2.
Guide and assist assigned engineer/s to the site
Conducts validation and site inspection
1 hour - urban 2 hours – rural
Hilarion G. Nalupta
Joel F. Estal James A. Espiritu
NONE
NONE
3.
Preparation of : 1. plan and
design
1 day
James A. Espiritu
NONE
NONE
2. program of
work
1 day Joel F. Estal
NONE
NONE
4.
Review the Program of Work and Plans & Design
1 hour
Hilarion G. Nalupta
NONE
NONE
271
5.
Signs the Program of Work and Plans & Design
20 minutes
James A. Espiritu
Joel F. Estal Hilarion G. Nalupta Noralyn I. Manahan
NONE
NONE
6.
Submit Program of Work with Plans & Design of the project to the City Mayor for approval
3 minutes
Lorina L. Battulayan Evelyn L. Sagsagat Arvi Jan R. Opelac
NONE
NONE
7.
Approves Program Of Work and Plans & Design
1 hour
Mayor Albert D. Chua
NONE
NONE
8.
Receives POW and plan
Records and releases the approved POW and plan
5 minutes
Lorina L. Battulayan Evelyn L. Sagsagat Arvi Jan R. Opelac
NONE
NONE
X-X-X-X- END OF TRANSACTION –X-X-X-X
REQUEST FOR UTILIZATION OF HEAVY EQUIPMENT AND VEHICLES
ABOUT THE SERVICE: Barangay Constituents or any government offices may request for the use of any government equipment to be used in the implementation of various barangay projects and any interested parties who needs to utilize government vehicles. WHO MAY AVAIL OF THE SERVICE:
• Barangay Constituents; Other Government Offices REQUIREMENTS:
• Request Form/Letter approved by the mayor and supporting documents if there are any • For emergency situation, phone calls or radio communication is recognized
FEES / CHARGES:
• None SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 p.m.
272
HOW TO AVAIL OF THE SERVICE: STEPS APPLICANT/CLIENT SERVICE
PROVIDER PROCESSING
TIME Person IN Charge/Responsible
Fees/ Charges
FORMS
1.
Submit Request Form/Letter Request approved by the mayor
Receives and records approved Request Letter
5 mins.
Hilarion G. Nalupta
Joel F. Estal Lorina L. Battulayan Evelyn L. Sagsagat Arvi Jan R.Opelac
Chrysler John T. Ulit
NONE
Request
Form
2.
Guide and assist assigned engineer/s to the inspection site (for utilization of heavy equipment only)
Conducts ocular inspection and recommend needed equipment for the job
1 hour - urban 2 hours – rural
Hilarion G. Nalupta
Joel F. Estal Jimmy U. Corpuz and
assigned operator
NONE
NONE
3.
Ask for the schedule of the equipment / vehicle
Schedules the availability of equipment
20 minutes
Hilarion G. Nalupta Jimmy U. Corpuz
Arvi Jan R. Opelac
NONE
NONE
X-X-X-X- END OF TRANSACTION –X-X-X-X
REQUEST FOR RENTAL OF EQUIPMENT
ABOUT THE SERVICE: Any individual or private entity may rent equipment for different services from the City Government through the Office of the City Engineer. WHO MAY AVAIL OF THE SERVICE:
• Any individual or private entity REQUIREMENTS:
• Request Form/Letter and supporting documents if there are any FEES / CHARGES: ** Fees or charges are based on Chapter V, Article A., Section 5A.01 of the 2014 Local Revenue Code of the City of Batac
273
SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m. •
HOW TO AVAIL OF THE SERVICE: STEPS APPLICANT/CLIENT SERVICE
PROVIDER PROCESSING
TIME Person IN Charge/Responsible
Fees/ Charges
FORMS
1.
Submit approved letter of request for rental of equipment
Receives and records approved Request Letter
3 mins.
Lorina L. Battulayan Evelyn L. Sagsagat Arvi Jan R.Opelac
Chrysler John T. Ulit
Request Form
2.
Guide and assist assigned validators to the inspection site
Conducts ocular inspection and recommend needed equipment for the job
hour - urban
2 hours – rural
Hilarion G. Nalupta
Joel F. Estal Jimmy U. Corpuz and
assigned operator
NONE
3.
Ask for contract agreement and Order of Payment
Prepare Contract Agreement and Order of Payment (rental documents)
30 minutes
Lorina L. Battulayan Evelyn L. Sagsagat
**
Rental
Documents
Request approval of rental documents
Sign rental documents
5 minutes
Hilarion G. Nalupta
Rental
documents
Pay equipment rental at the Treasury Office
Receive payment and Issue Official Receipt
5 minutes
Wilhelmina Aliazas
Ruth Agulay Harold Aguibitin Randy Narciso
Order of Payment
Submit Official Receipt
Attach OR to rental documents
3 minutes
Lorina L. Battulayan Evelyn L. Sagsagat
NONE
3. Request Schedule of Equipment
Schedule the rented equipment (depends on the availability of equipment)
10 minutes
Jimmy U. Corpuz
Arvi Jan R. Opelac
Rental
documents
4.
Request for the issuance of trip ticket
Prepare trip ticket indicating the number of days for the rented equipment
10 minutes
Chrysler John T. Ulit Arvi Jan R. Opelac
RENTAL
DOCUMENTS X-X-X-X- END OF TRANSACTION –X-X-X-X
274
REQUEST FOR MINOR MAINTENANCE REPAIR
ABOUT THE SERVICE:
Barangay Officials or any other government offices may request assistance in the rehabilitation, repair and improvement of drainage systems, wall protection, roads and bridges, public buildings and other public facilities and prepare Program of Work (POW) with detailed plans as guide in project implementation. WHO MAY AVAIL OF THE SERVICE:
• Barangay Officials, Other Government Offices WHAT ARE THE REQUIREMENTS:
• Request Letter or verbal request from source • Photos of the existing structure that needs repair/improvement
FEES / CHARGES:
• None
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 p.m.
HOW TO AVAIL OF THE SERVICE: STEPS APPLICANT/CL
IENT SERVICE
PROVIDER PROCESSING
TIME Person IN
Charge/Responsible
Fees/ Charges
FORMS
1.
Submits verbal or written request on the degree of impending or damage of infra
Receives and records approved Request Letter
5 mins.
Hilarion G. Nalupta
Joel F. Estal Lorina L.
Battulayan Evelyn L. Sagsagat Arvi Jan R.Opelac Chrysler John T.
Ulit
NONE
Request
Form
2.
Guide and assist assigned engineer/s to the site
Conducts survey and ocular inspection of the proposed
1 hour - urban 2 hours – rural
Hilarion G. Nalupta
Joel F. Estal James A. Espiritu
NONE
NONE
275
Prepares Plan and
Program of Work
1 day Hilarion G. Nalupta Joel F. Estal
James A. Espiritu
NONE NONE
Review and Recommends
plan & program of
work for approval
30 minutes Hilarion G. Nalupta Joel F. Estal
NONE NONE
Approves Plan & Program Of Work
1 hour
Mayor Albert D.
Chua
NONE
NONE
3.
Receives POW
Releases and Record POW
5 minutes
Lorina L.
Battulayan Evelyn L. Sagsagat Arvi Jan R. Opelac
NONE
NONE
X-X-X-X- END OF TRANSACTION –X-X-X-X
REQUEST FOR INSPECTION AND PREPARATION OF STATEMENT OF WORK ACCOMPLISHED FOR COLLECTION OF PAYMENT AS PER
CONTRACT
ABOUT THE SERVICE: Contractors of City infrastructure projects may request for inspection and statement of work accomplished for the to be attached to their requests for billing. WHO MAY AVAIL OF THE SERVICE:
• Contractors WHAT ARE THE REQUIREMENTS:
• Request Letter for inspection and billing approved by the mayor and supporting documents if there are any
• FEES / CHARGES:
• None SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 p.m.
276
HOW TO AVAIL OF THE SERVICE: STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
Person IN Charge/Responsible
Fees/ Charges
FORMS/ Documents
1.
Submit Request Letter approved by the mayor
Receives and records approved Request Letter
5 mins.
Hilarion G. Nalupta
Joel F. Estal Lorina L. Battulayan Evelyn L. Sagsagat Arvi Jan R.Opelac
Chrysler John T. Ulit
NONE
Request Letter
2.
Schedules date of Inpection
10 mins.
Hilarion G. Nalupta Evelyn L. Sagsagat
NONE
Request Letter
2.
Guide and assist PMC inspectorate team to the site
Conducts inspection
1 hour - urban 2 hours – rural
Hilarion G. Nalupta
Joel F. Estal Chrysler John T. Ulit
PMC Inspectorate Team
NONE
Request Letter/
Project Punchlist
3.
Ask for the statement of work accomplished
Prepares statement of work accomplished
20 minutes
Evelyn L. Sagsagat
NONE
Request Letter / Project Punchlist
4.
Signs and recommends statement of accomplished for approval
10 minutes
Hilarion G. Nalupta Noralyn I. Manahan
NONE
NONE
5.
Signs and approves statement of accomplished
1 hour
Mayor Albert D. Chua
NONE
Statement of
Work Accomplished/R
equest Letter
6.
Receives statement of work accomplished
Records and releases statement of accomplished
5 minutes
Lorina L. Battulayan Evelyn L. Sagsagat
NONE
Statement of
Work Accomplished/R
equest Letter
X-X-X-X- END OF TRANSACTION –X-X-X-X
277
VISION
By 2019, the Office of the City Building Official will be the premier building regulatory office through resolute enforcement of the National Building Code and policies, contributory to the assurance of public safety, sound environmental protection and improvement of quality of life for the residents of the City of Batac.
MISSION
Support sustainable development of the City of Batac through implementation of high quality design standards, and systematic procedures and regulations of all buildings and structures.
PERFORMANCE PLEDGES
WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES RESPONSE TIME
(Per Transaction)
PERSON RESPONSIBLE
Securing Building Permit 3 days & 50 minutes Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion
OFFICE OF THE CITY BUILDING OFFICIAL Head of Office: RICHARD A. PUNGTILAN 1st Floor, City Hall Building, City of Batac
Tel No.: (077) 792 – 31 - 10
278
Securing Certificate of Occupancy
3 days & 50 minutes Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion
Securing Certificate of Annual Building Inspection Securing Fencing Permit Securing Electrical Permit Securing Permit for Temporary Service Connection Securing Demolition Permit Securing Sign Permit Securing Excavation and Ground Preparation Permit Securing Mechanical, Architectural, Electronics, Civil/Structural Permit Issuance of Building Inspection Clearance for Business License Permit Issuance of a Certification
1 day & 20 minutes
1 day & 50 minutes
1 day & 40 minutes
30 minutes
30 minutes
1 day & 30 minutes
25 minutes
1 day & 30 minutes
20 minutes
15 minutes
Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion Richard A. Pungtilan Imee F. Sipisip Abigail J. Asuncion Richard A. Pungtilan Imee F. Sipisip Abigail J. Asuncion Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion Richard A. Pungtilan Imee F. Sipisip Abigail J. Asuncion Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion Richard A. Pungtilan Imee F. Sipisip Abigail J. Asuncion Richard A. Pungtilan Imee F. Sipisip Abigail J. Asuncion
279
SECURING BUILDING PERMIT
ABOUT THE SERVICE:
Any person, firm or corporation, including any agency or instrumentality of the government that will construct, alter, repair, convert, move and add any building/structure or any portion, shall first obtain a building permit from the Building Official.
WHO MAY AVAIL OF THE SERVICE: All person, firm or corporation, including any agency or instrumentality of the government
who are interested to construct, alter, repair, convert, move and add any building/structure
WHAT ARE THE REQUIREMENTS:
• Duly Accomplished Application Form • Barangay Clearance/Permit to Construct Civil Works from the Barangay that has
territorial jurisdiction over the applicant and property. • Certified True Copy (c.t.c.) of the ORIGINAL CERTIFICATE OF TITLE/TRANSFER
CERTIFICATE OF TITLE (TCT/OCT) of the lot. • LATEST TAX RECEIPT/CLEARANCE or CERTIFICATE OF NON-TAX
DELINQUENCY of lot (and lot improvement, if renovation, addition and extension) from the City Treasurers Office
• LATEST TAX DECLARATION of lot (and lot improvement, if renovation, addition and extension) from the City Assessors Office.
• LOT SECTION MAP/SUBDIVISION PLAN of lot • DPWH CLEARANCE for newly constructed building/structures along National Roads • LOCATIONAL CLEARANCE from the City Planning and Development Office • FIRE SAFETY EVALUATION CLEARANCE from the City Fire Marshall • DENR Non-Coverage Clearance for Industrial & Commercial Project not covered
under PD 1586. • NATIONAL HISTORICAL COMMISSION CLEARANCE for the development of
project on designated Historical sites. • PROJECT PLANS with Bill of Materials/Cost Estimate and General Specifications
FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac. Surcharge and penalty are imposed on started project without issued building permit.
280
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 p.m.
HOW TO AVAIL THE SERVICE:
STEP/S APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARGE
S FORMS
1. Inquire and Secure Application Forms
Brief client on requirements and issues application forms and checklist.
5 minutes OCBO- RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE NONE
2. Submit Duly Accomplished Application Forms & Complete Supporting Documents/ Requirements
Checks and receives accomplished application forms with complete requirements. Advice client to come back after receipt of notification from the office
10 minutes
OCBO-ADMINISTRATIVE DIVISION IMEE F. SIPISIP
NONE
Duly accompli
shed Application Forms;
Brgy. Clearance/ Permit
to Construct
Civil Works;
Certified True
Copy of OCT/TCT
; Latest Tax
Receipt/ Clearanc
e or
281
Conduct Site inspection and check status of construction (whether proposed or existing) and submit inspection report Processing and Evaluation of plans (whether in conformity
4 hours (urban)
1 day (rural)
15 minutes
OCBO-INSPECTION AND ENFORCEMENT DIVISION (IED) INDALECIO P. ARCANGEL ABIGAIL J. ASUNCION OCBO-PROCESSING AND EVALUATION DIVISION (PED)
NONE
NONE
Cert. of Non-Tax Delinque
ncy; Tax
Declaration of lot;
Lot Section Map/
Subdivision Plan; Project Plans
with Bill of
Materials/Cost
Estimates;
Locational
Clearance
NONE
NONE
282
with the implementing rules & regulation of the National Building Code of the Philippines) Assess and issues the Order of Payment and tells client to pay at the Treasury Office
5 minutes
RICHARD A. PUNGTILAN OCBO-AD RICHARD A. PUNGTILAN
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac
NONE
283
3. Submit Official Receipt to Building Office
Records the Official Receipts and prepares endorsement letter to Bureau of Fire for BFP Evaluation
5 minutes
OCBO-AD IMEE F. SIPISIP
NONE NONE
4. Go back to Building Office and submit BFP Safety Evaluation Clearance. Receives Approved Building Permit with placard
Receives and Records BFP Safety Evaluation Clearance. with the Official Receipt
10 minutes OCBO-AD IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE NONE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING CERTIFICATE OF OCCUPANCY ABOUT THE SERVICE:
A Certificate of Occupancy is issued prior to occupancy or use of a building/structure to ascertain that the building is completed in conformity with the approved plans and specifications on this office and the provisions of the National Fire Code and National Building Code of the Philippines and its Implementing Rules and Regulations. WHO MAY AVAIL OF THE SERVICE:
All Person, firm or corporation, including any agency or instrumentality of the government WHAT ARE THE REQUIREMENTS: • Duly Filled-up Application Form for Certificate of Occupancy • Notarized Certificate of Completion duly signed and sealed by the designer and in-
charge of construction/installation
284
FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac. SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m.
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARGES FORMS
1. Inquire and secure Application Forms
Provide information as well as forms and checklist of requirements
5 minutes OCBO-RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE NONE
2. Submit filled - up Application Form & complete supporting documents
Checks and receives Application Forms with complete requirements and tells client to come back after receipt of notification from the office Conduct site final inspection & evaluation of building/structure (whether in
5 minutes
4 hours
(urban) 1 day (rural)
OCBO-ADMINISTRATIVE DIVISION RICHARD A. PUNGTILAN IMEE F. SIPISIP OCBO-INSPECTION AND ENFORCEMEN
NONE
NONE
Duly Filled-up Application Forms
for Certificat
e of Occupan
cy Notarized Certificat
e of Completi
on NONE
285
conformity with the implementing rules & regulation of the National Building Code of the Philippines) Processing, review and evaluation of application based on logbook, plans (as-built plans as the case maybe) and specifications
15 minutes
T DIVISION (IED) INDALECIO P. ARCANGEL ABIGAIL J. ASUNCION OCBO-PROCESSING AND EVALUATION DIVISION (PED) RICHARDA A. PUNGTILAN
Assess and issues the order of payment for building fees and prepares endorsement to Bureau of Fire for Final Inspection tells client to pay at the Treasury Office. Records Official Receipt
15 minutes OCBO-AD RICHARD A. PUNGTILAN IMEE F. SIPISIP
New Schedule
of fees and charges based on
the National Building Code of
the Philippines and its IRR
Official Receipt
3. Submit the Official Receipt and the Fire Safety Certificate to Building Office
Receives the Fire Safety Certificate. Releases the Electrical Permit
5 minutes
OCBO- RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE NONE
286
4. Go back to Building Office after Electrical tapping inspection and receive the Certificate of Occupancy
Records and Issues Certificate of Occupancy
5 minutes OCBO-RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE NONE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING CERTIFICATE OF ANNUAL BUILDING INSPECTION ABOUT THE SERVICE:
Under NBCDO Memorandum Circular no. 03 Series of 2011, Building Official is mandated to conduct Annual Inspection to all types of buildings within its jurisdiction.
Annual Inspection is conducted to ensure structural stability of the building and that all architectural, electrical, mechanical, plumbing/sanitary and safety standards are complied. After inspection and found to be in conformity with the approved plans and specifications on this office and the provisions of the National Fire Code, Philippine Electrical Code, Electronics Law, Philippine Mechanical Engineering Act and National Building Code and its Implementing Rules and Regulations, a Certificate of Annual Building Inspection will be issued. WHO MAY AVAIL OF THE SERVICE:
All building/structure owners, including any agency or instrumentality of the government
WHAT ARE THE REQUIREMENTS:
• Letter Request for Annual Inspection • Filled-up Application Form for Certificate of Annual Building Inspection
FEES/CHARGES:
Fees and Charges are computed based on the Revised Implementing Rules and Regulations of the National Building Code (PD 1096).
287
SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m.
HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARG
ES FORMS
1. Submit Request Letter for annual inspection and fill-up Application Forms
Receives the Letter Request and Duly filled-up Application Forms. Informs client on the scheduled date of inspection and advice to come back after receipt of notification from the office
5 minutes
OCBO-RECEIVING RICHARD A. PUNGTILAN Building Official IMEE F. SIPISIP Admin. Aide IV
NONE Letter request for annual inspection/ Duly filled-up application form
A composite team of Inspectors (Civil, Electrical, Mechanical and Electronics) will conduct inspection of Building / Structure / Facility
4 hours (urban) 1 day (rural)
OCBO-INSPECTION AND ENFORCEMENT DIVISION (IED) COMPOSITE TEAM
NONE NONE
2. Go back to Building Office upon receipt of notification
Assesses annual inspection fees and issues assessed fees for payment
5 minutes
OCBO-AD RICHARD A. PUNGTILAN
New Schedule
of fees and
charges based on
the NBCP and its
IRR
NONE
288
3. Pay at the treasury office, go back to Building Office and present Official Receipt. Receives the certificate
Records Official Receipt. Prepares, Records and Issues the Certificate of Annual Building Inspection
10 minutes
OCBO-RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE NONE
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING FENCING PERMIT
ABOUT THE SERVICE:
Any person, firm or corporation, including any agency or instrumentality of the government that will construct a perimeter fence, shall first obtain a fencing permit from the Building Official.
WHO MAY AVAIL OF THE SERVICE:
All person, firm or corporation, including any agency or instrumentality of the government
who are interested to construct a perimeter fence
WHAT ARE THE REQUIREMENTS:
• Duly accomplished Application Form • Barangay Clearance/Permit to Construct Civil Works from the Barangay that has
territorial jurisdiction over the applicant and property. • Certified True Copy (c.t.c.) of the ORIGINAL CERTIFICATE OF TITLE/TRANSFER
CERTIFICATE OF TITLE (TCT/OCT) of the lot. • LATEST TAX RECEIPT CLEARANCE/CERTIFICATE OF NON-TAX
DELINQUENCY of lot (and lot improvement, if renovation, addition and extension) from the City Treasurers Office
• LATEST TAX DECLARATIONS of lot (and lot improvement, if renovation, addition and extension) from the City Assessors Office.
• LOT SECTION MAP/SUBDIVISION PLAN of lot • FENCING PLANS with Bill of Materials/Cost Estimate • Mayor’s Permit from City Planning and Development Coordinator Office
289
FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac.
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 PM
HOW TO AVAIL THE SERVICE:
STEPS APPLICA
NT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARGES
FORMS
1. Inquire and Secure Application Forms
Brief client on requirements and issues application forms and checklist.
6 Minutes OCBO- RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE NONE
2. Submit Duly Accomplished Application Forms & Complete Supporting Documents/ Requirements
Checks and receives accomplished application forms with complete requirements. Advice client to come back after receipt of notification from the office
10 minutes
OCBO-ADMINISTRATIVE DIVISION IMEE F. SIPISIP
NONE
Duly accomplished application forms; Brgy. Clearance/ Permit to Construct Civil Works; Certified True Copy of OCT/TCT;
290
Conduct Site inspection and verification (whether in conformity with the implementing rules & regulation of the National Building Code of the Philippines) Processing and Evaluation of plans and documents based on the inspection and verification report
4 hours (urban )
1 day (rural)
15 minutes
OCBO-INSPECTION AND ENFORCEMENT DIVISION (IED) INDALECIO P. ARCANGEL Draftsman II ABIGAIL J. ASUNCION Admin. Aide IV OCBO-PROCESSING AND EVALUATION DIVISION (PED) RICHARD A. PUNGTILAN
NONE
NONE
Latest Tax Receipt/ Clearance or Cert. of Non-Tax Delinquency; Tax Dec. of lot; Lot Section Map/ Subd. Plan; Fencing Plan with Bill of Materials/ Cost Estimates; Mayor’s Permit
NONE
Assess and issues the Order of Payment and tells client to pay at the Treasury Office
5 minutes
OCBO-AD RICHARD A. PUNGTILAN
New Schedule of fees and
other charges are
computed
based on the NBCP
NONE
291
and under Article
E, Section 3E.03 of the 2014 Local Reven
ue Code of the City of Batac
3. Submit Official Receipt to Building Office
Records the Official Receipts and tells client to come back after receipt of notification from the office
5 minutes
OCBO-AD IMEE F. SIPISIP
NONE Official Receipt
4. Go back to Building Office upon receipt of notification. Receives Approved Fencing Permit
Records and Issues Approved Fencing Permit
10 minutes OCBO-AD IMEE F. SIPISIP ABIGAIL J. ASUNCION
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
292
SECURING ELECTRICAL PERMIT (FOR SMALL RESIDENTIAL/WATERPUMP)
ABOUT THE SERVICE: (Brief Description)
Any person, firm or corporation, including any agency or instrumentality of the government who intends to install electrical connection of a certain building/structure must secure first an Electrical Permit
WHO MAT AVAIL OF THE SERVICE: All person, firm or corporation, including any agency or instrumentality of the government
who intends to install electrical connection of a certain building/structure
WHAT ARE THE REQUIREMENTS:
• Duly Accomplished Application Form • Barangay Clearance from the Barangay that has territorial jurisdiction over the
applicant and property. • Certified true copy (c.t.c.) of the ORIGINAL CERTIFICATE OF TITLE/TRANSFER
CERTIFICATE OF TITLE (TCT/OCT) of the lot. • LATEST TAX RECEIPT CLEARANCE/CERTIFICATE OF NON-TAX
DELINQUENCY of lot (and improvement, if renovation, addition and extension) from the City Treasurers Office
• LATEST TAX DECLARATION of lot from the City Assessors Office. • LOT SECTION MAP/SUBDIVISION PLAN of lot • ELECTRICAL PLAN • PICTURES of building/structure • CERTIFICATION OF INDIGENCY from DSWD and Barangay (for indigent, 4Ps, pro-
poor applicants)
FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac.
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 PM
293
HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARG
ES FORMS
1. Inquire and Secure Application Forms
Brief client on requirements and issues application forms and checklist
7 Minutes OCBO- RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE NONE
2. Submit Duly Accomplished Application Forms & Complete Supporting Documents/ Requirements
Checks and receives accomplished application forms with complete requirements. Advice client to come back after receipt of notification from the office
10 minutes
OCBO-ADMINISTRATIVE DIVISION IMEE F. SIPISIP
NONE
Duly Accomplis
hed Application Form;
Barangay Clearance
; OCT/TCT; Latest Tax
Receipt Clearance
/ Certificate
of Non-Tax;
294
Conduct inspection and validation of electrical wiring installation (whether in conformity with the implementing rules & regulation of the National Building Code of the Philippines) Evaluation of plans and documents
4 hours (urban )
1 day (rural)
15 minutes
OCBO-INSPECTION AND ENFORCEMENT DIVISION (IED) INDALECIO P. ARCANGEL ABIGAIL J. ASUNCION OCBO-PROCESSING AND EVALUATION DIVISION (PED) RICHARD A. PUNGTILAN
NONE
NONE
Latest Tax Declaratio
n; Lot Section
Map/Subd. Plan;
Electrical Plan;
Pictures of building/ structure; Cert. of
Indigency (4Ps, pro-
poor applicants
)
NONE
NONE
295
Assess and issues the Order of Payment and tells client to pay at the Treasury Office
5 minutes
OCBO-AD RICHARD A. PUNGTILAN
Fees and charges based on
the NBCP & its IRR
and under
Article E, Section 3E.03 of the 2014
Local Revenue Code of the City
NONE
3. Present Official Receipt to Building Office. Receives Permit
Issues Electrical Permit to client together with a certification
5 minutes
OCBO-RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE Official Receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
296
SECURING PERMIT FOR TEMPORARY SERVICE CONNECTION
ABOUT THE SERVICE:
Permit for Temporary Service Connection is issued for new construction of buildings/structures and is given to all person, firm or corporation, including any agency or instrumentality of the government
WHO MAY AVAIL OF THE SERVICE:
All person, firm or corporation, including any agency or instrumentality of the
government who intends to construct new building/structure
WHAT ARE THE REQUIREMENTS:
• Barangay Clearance from the Barangay that has territorial jurisdiction over the property.
• LATEST TAX DECLARATION of lot from the City Assessors Office. • ELECTRICAL PLAN • Approved Building Permit for Construction
FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac.
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 PM
297
HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARG
ES FORMS
1. Inquire and Secure Application Forms
Brief client on requirements and issues application forms and checklist.
8 Minutes OCBO- RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE NONE
2.
Submit Duly Accomplished Application Forms & Complete Supporting Documents/ Requirements
Checks and receives accomplished application forms with complete requirements Processing and Evaluation
10 minutes
5 minutes
OCBO-RECEIVING IMEE F. SIPISIP ABIGAIL J. ASUNCION OCBO-PROCESSING AND EVALUATION DIVISION (PED) RICHARD A. PUNGTILAN
NONE
NONE
Duly Accomplish
ed Application
Form; Latest Tax
Dec.; Electrical
Plan; Approved
Bldg. Permit
NONE
298
Assess and issues the Order of Payment and tells client to pay at the Treasury Office
5 minutes
OCBO-AD RICHARD A. PUNGTILAN
New Schedule
of fees and
charges based on
the NBCP & its IRR
and under
Article E, Section 3E.03 of the 2014
Local Revenue Code of the City of Batac
NONE
3. Submit Official Receipt to Building Office. Receives Permit
Issues Permit for Temporary Service Connection to client
5 minutes
OCBO-RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE Official Receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING DEMOLITION PERMIT
ABOUT THE SERVICE:
Any person, firm or corporation, including any agency or instrumentality of the government who intends to demolish a building/structure within the city is required to secure a Demolition Permit.
299
WHO MAY AVAIL OF THE SERVICE:
All person, firm or corporation, including any agency or instrumentality of the
government who intends to demolish any building/structure within the city
WHAT ARE THE REQUIREMENTS:
• Duly accomplished application form • Barangay Clearance from the Barangay that has territorial jurisdiction over the
property. • LATEST TAX DECLARATIONS of building from the City Assessors Office. • Field Appraisal and Assessment Sheet (FAAS) • Picture of Building/Structure
FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac.
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 p.m.
HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARGE
S FORMS
1. Inquire and Secure Application Forms
Brief client on requirements and issues application forms and checklist.
9 Minutes OCBO- RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE NONE
300
2. Submit Duly Accomplished Application Forms & Complete Supporting Documents/ Requirements
Checks and receives accomplished application forms with complete requirements Processing and Evaluation
10 minutes
5 minutes
OCBO-RECEIVING IMEE F. SIPISIP ABIGAIL J. ASUNCION OCBO-PROCESSING AND EVALUATION DIVISION (PED) RICHARD A. PUNGTILAN
NONE
NONE
NONE
NONE
Assess and issues the Order of Payment and tells client to pay at the Treasury Office
5 minutes
OCBO-AD RICHARD A. PUNGTILAN
New Schedule of
fees and charges based on the NBCP & its IRR
and under Article E, Section 3E.03 of the 2014
Local Revenue
Code of the City of Batac
NONE
3. Submit Official Receipt to Building Office. Receives
Issues Demolition Permit to client
5 minutes
OCBO-RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE Official Receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
301
SECURING SIGN PERMIT
ABOUT THE SERVICE:
Prior to installation/erection/construction of signs/billboards (and the like), any person, firm or corporation, including any agency or instrumentality of the government, shall first secure a Sign Permit at the Building Office
WHO MAT AVAIL OF THE SERVICE: All person, firm or corporation, including any agency or instrumentality of the government
who intends install/erect/construct signs/billboards and the like
WHAT ARE THE REQUIREMENTS:
• Duly Accomplished Application Form • Certified Photocopy of TCT/OCT • Certified Photocopy of Tax Declaration of lot • Certified Photocopy of Lot Plan • Plans of sign structures, structural design and computation • Specifications and Cost Estimates
FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac.
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 PM
302
HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARG
ES FORMS
1. Inquire and Secure Application Forms
Brief client on requirements and issues application forms and checklist.
10 minutes
OCBO- RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE NONE
2. Submit Duly Accomplished Application Forms & Complete Supporting Documents/ Requirements
Checks and receives accomplished application forms with complete requirements Conduct Site Inspection and verification
10 minutes
4 hours (urban) 1 day (rural)
OCBO-RECEIVING IMEE F. SIPISIP ABIGAIL J. ASUNCION OCBO-INSPECTION AND ENFORCEMENT DIVISION (IED) INDALECIO P. ARCANGEL ABIGAIL J. ASUNCION
NONE
NONE
Duly Accomplished Application Form; Duly
Accomplished Application
Form; Certified Copy of
OCT/TCT; Certified
Photocopy of Tax
Declaration of lot;
Certified Photocopy of
Lot Plan; Plans of Sign Structures, structural
design and computation; Specification
and Cost estimates
303
Processing and Evaluation Assess and issues the Order of Payment and tells client to pay at the Treasury Office
5 minutes
5 minutes
OCBO-PROCESSING AND EVALUATION DIVISION (PED) RICHARD A. PUNGTILAN OCBO-AD RICHARD A. PUNGTILAN
NONE
Fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac
NONE
3. Submit Official Receipt to Building Office. Receives Permit
Issues Sign Permit to client
5 minutes
OCBO-RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE Official Receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
304
SECURING EXCAVATION AND GROUND PREPARATION PERMIT
ABOUT THE SERVICE:
Excavation and Ground Preparation Permit is given to all person, firm or corporation, agency or instrumentality of the government who intends to excavate a certain property in preparation for any construction
WHO MAT AVAIL OF THE SERVICE:
All person, firm or corporation, including any agency or instrumentality of the government
who intends to excavate a certain property within the city
WHAT ARE THE REQUIREMENTS:
• Barangay Clearance from the Barangay that has territorial jurisdiction over the property.
• LATEST TAX DECLARATIONS of lot from the City Assessors Office. • PROJECT PLAN
FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac.
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 PM
305
HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARG
ES FORMS
1. Inquire and Secure Application Forms
Brief client on requirements and issues application form
5 minutes OCBO- RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE NONE
2. Submit Duly accomplished application form and supporting documents
Receives duly accomplished application form and supporting documents
5 minutes
OCBO-ADMINISTRATIVE DIVISION IMEE F. SIPISIP
NONE Duly Accomplished Application Form; Latest Tax Declaration; Project Plan
Evaluation of application
Assess and issues the Order of Payment. Advice client to pay at the Treasury Office
5 minutes
5 minutes
OCBO-PROCESSING AND EVALUATION DIVISION (PED)
RICHARD A. PUNGTILAN OCBO-AD
RICHARD A. PUNGTILAN
NONE
New Schedule of fees
and charges based on the
NBCP &
NONE
306
its IRR and
under Article
E, Section 3E.03 of
the 2014 Local
Revenue Code of the City of Batac
3. Present Official Receipt to the releasing section. Receives Permit
Issues Excavation & Ground Preparation Permit
5 minutes OCBO-RELEASING
IMEE F. SIPISIP
ABIGAIL J. ASUNCION
NONE Official Receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
SECURING MECHANICAL, ACHITECTURAL, ELECTRONICS, CIVIL/STRUCTURAL PERMIT
ABOUT THE SERVICE:
Prior to any mechanical, architectural, electronics, civil/structural works, any person, firm or corporation, including any agency or instrumentality of the government must secure first a Permit accompanied by the Building Permit
307
WHO MAT AVAIL OF THE SERVICE:
All person, firm or corporation, including any agency or instrumentality of the government
who intends for any mechanical, architectural, electronics, civil/structural works of a certain building/structure
WHAT ARE THE REQUIREMENTS:
• Duly Accomplished Application Forms • PROJECT PLANS
FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac.
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 PM
HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARG
ES
FORMS
1.
Inquire and Secure Application Forms
Brief client on requirements and issues application forms and checklist
10 Minutes
OCBO- RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE NONE
308
2. Submit Duly Accomplished Application Forms & Complete Supporting Documents/ Requirements
Verifies, checks and receives accomplished application forms with complete requirements Conduct Inspection, verification and validation Processing and Evaluation of plans and documents
10 minutes
4 hours (urban) 1 day (rural)
5 minutes
OCBO-RECEIVING IMEE F. SIPISIP ABIGAIL J. ASUNCION OCBO-INSPECTION AND ENFORCEMENT DIVISION (IED) INDALECIO P. ARCANGEL ABIGAIL J. ASUNCION OCBO-PROCESSING AND EVALUATION DIVISION (PED) RICHARD A. PUNGTILAN
NONE
NONE
NONE
Duly Accomplished Applica
tion Form; Project Plan
NONE
NONE
309
Assess and issues the Order of Payment and tells client to pay at the Treasury Office
5 minutes
OCBO-AD RICHARD A. PUNGTILAN
New Schedule
of fees and
charges based on
the NBCP & its IRR
and under
Article E, Section 3E.03 of the 2014
Local Revenue Code of the City of Batac
NONE
3. Submit Official Receipt to Building Office. Receives Permit
Issues Mechanical, Architectural, Electronics, Civil/Structural Permit
5 minutes
OCBO-RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE Official Receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
310
ISSUANCE OF BUILDING INSPECTION CLEARANCE FOR BUSINESS LICENSE PERMIT
ABOUT THE SERVICE:
Building Inspection Clearance is required prior to the issuance of Business License
Permit
WHO MAY AVAIL OF THE SERVICE: All person, firm or corporation, engaged in business trade
WHAT ARE THE REQUIREMENTS:
• Business application forms FEES/CHARGES:
New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac.
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 PM
311
HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARGES FORMS
1. Present the Business application forms and signs in the logbook
Checks and verifies record/information of business occupancy/use permit
10 minutes
OCBO-RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE Business Application
Forms
Issues the Order of Payment and tells client to pay at the Treasury Office
5 minutes OCBO-AD RICHARD A. PUNGTILAN
New Schedule
of fees and other
charges are
computed based on the NBCP and its IRR and under Article E, Section 3E.03 of the 2014
Local Revenue Code of
the City of Batac
NONE
312
2. Present Official Receipt to Building Office. Receives Clearance
Records and Issues Clearance
5 minutes
OCBO-RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE Official Receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
ISSUANCE OF A CERTIFICATION
ABOUT THE SERVICE:
A certification is issued to any person, firm or corporation, including any agency or instrumentality of the government for building, occupancy, electrical and other permit issued for any legal purpose
WHO MAY AVAIL OF THE SERVICE:
All person, firm or corporation, including any agency or instrumentality of the government
WHAT ARE THE REQUIREMENTS:
• Written Request / Approved permit
FEES/CHARGES:
PhP 100.00 per Certification
SCHEDULE OF AVAILABILITY OF SERVICE
• Mondays to Fridays • 8:00 a.m. to 5:00 PM
313
HOW TO AVAIL THE SERVICE:
STEPS APPLICANT/ CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES / CHARGES
FORMS
1. Request for the issuance of certification
Checks and verifies record/information of request. Records request on the logbook
11 minutes
OCBO-RECEIVING RICHARD A. PUNGTILAN IMEE F. SIPISIP
NONE Written request
/ approv
ed permit
2. Issues the Order of Payment and tells client to pay at the Treasury Office
5 minutes
OCBO-AD RICHARD A. PUNGTILAN IMEE F. SIPISIP
PhP 100.00
NONE
3. Present Official Receipt to Building Office. Receives Certification
Issues Certification 5 minutes
OCBO-RELEASING IMEE F. SIPISIP ABIGAIL J. ASUNCION
NONE Official Receipt
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
314
VISION
A responsive dynamic, cohesive, highly equipped and service oriented arm of the City Government.
MISSION
To deliver efficient, effective and timely services in the field of procurement supplies, property, records, human resources, facility improvement, systems, research and community services.
PERFORMANCE PLEDGE
Committed to deliver quality and clean service, we, the General Services Office Personnel guarantee to carry out the following:
FRONTLINE SERVICES RESPONSE TIME PERSON RESPONSIBLE
Clearing/ Brushing/ Trimming 1-2 days Noriel Benson R. Tabunan and Pruning of trees along the Ferdinand G. Alibuyog the National Highways, Major Charmiane Mae T. Rosario roads and barangay roads Michael John D. Tadifa Robert Q. Ulit Preparation of Program of Work 1 day Noriel Benson R. Tabunan Michael John D. Tadifa Request for the installation 30 minutes Noriel Benson R. Tabunan of Tents/ Bleacher/ Stage and Ferdinand G. Alibuyog provision of Facilities, sound Charmiane Mae T. Rosario system, chairs, tables and other equipment
OFFICE OF THE CITY GENERAL SERVICES OFFICER Head of Office: NORIEL BENSON R. TABUNAN
1st Floor, City Hall Building, City of Batac Tel No.: (077) 792 – 31 - 10
315
Collection of Garbage of Depends on the Noriel Benson R. Tabunan Business establishment schedule Ferdinand G. Alibuyog Charmiane Mae T. Rosario Michael John D. Tadifa Repair and maintenance of 1-2 days, depends on the Noriel Benson R. Tabunan street lights, office building availability of the Equipment Michael John D. Tadifa office Equipment, and other Robert Q. Ulit facilities of the City Government Canor Torrate of Batac Jonathan Batay Inspection and Acceptance 15 minutes Noriel Benson R. Tabunan of Delivered Goods Ferdinand G. Alibuyog Charmiane Mae T. Rosario Mark Angelo V. Sabas
CLEARING/BRUSHING/TRIMMING AND PRUNING OF TREES ALONG THE NATIONAL HIGHWAYS, MAJOR ROADS AND BARANGAY ROADS
A. ABOUT THE SERVICE:
Different offices/ departments, barangays and agencies of the city request for clearing, brushing, trimming or pruning of protruding trees along national along national highways, major roads, or any life hazard locations/ status of a tree.
B. WHO MAY AVAIL OF THE SERVICE:
Different barangays, organizations, private sector and general public.
C. WHAT ARE THE REQUIREMENTS:
Copy of the approved letter with the marginal note of the city mayor Cutting of trees – certification from DENR
D. FEES/CHARGES: None - for public service purposes Depends on the volume of work for private purposes
E. SCHEDULE OF AVAILABILITY OF THE SERVICE:
8:00 AM-5:00 PM Mondays to Fridays
316
F. HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESP
ONSIBLE
FEES/CHARGE
S FORMS
1 Submits approved request letter for clearing/ brushing of trees
Receives and records the approved request letter
5 mins CHARMIANE MAE T. ROSARIO
FERDINAND G ALIBUYOG
NORIEL BENSON R. TABUNAN
Approved request form/letter
Schedules the clearing. Brushing of trees
15 mins MICHAEL JOHN D. TADIFA
ROBERT Q. ULIT
Acts on the request
Depends on the volume of the trees to be pruned
MARK ANTHONY LAITAN
JOEGIT LABAYAN ALLAN TUMBLOD
RICHARD PRINCESA
MARCO ETAC PRODENCIO
TAMANA ANTHONY PARAOAN
ROWELLE GABAY ARIEL AUSTRIA
X-x-x-x-x- END OF TRANSACTION-x-x-x-x-x
317
PREPARATION OF PROGRAM OF WORK
A. ABOUT THE SERVICE:
Prepare and furnishing program of works for various projects of the city, different barangays and other organization.
B. WHO MAY AVAIL OF THE SERVICE:
City government of batac, different barangays, various organization.
C. WHAT ARE THE REQUIRMENTS:
Desired design of the project
D. FEES/CHARGES: NONE
E. SCHEDULE OF AVAILABILITY OF THE SERVICE:
8:00 AM-5:00 PM Mondays to Fridays
F. HOW TO AVAIL OF THE SERVICE:
STEPS APPLICANT/CLIENT SERVICE
PROVIDER
PROCESSING
TIME
PERSON IN CHARGE/RESPONSIBL
E
FEES/CHARGES
FORMS
1 Presents the design and other important details of the project
Receive and assess the design and other requests of the requestor
30 MINS
NORIEL BENSON R. TABUNAN MICHAEL JOHN D. TADIFA
N/A Desired design of the project
Furnish a hard copy of the requested POW for signature of Dept. Head, requesting Punong Barangay and the CPDC
1 hour MICHAEL JOHN D. TADIFA
N/A
X-X-X-X-X- END OF TRANSACTION-X-X-X-X-X
318
REQUEST FOR THE INSTALLATION OF TENTS/BLEACHERS/STAGE AND PROVISION OF FACILITIES, SOUND SYSTEM, CHAIRS, TABLES AND OTHER EQUIPMENT
A. ABOUT THE SERVICE: Installations of tents/bleachers/stage and provision of facilities, sound system, chairs, tables and other equipment needed for different programs and events.
B. WHO MAY AVAIL OF THE SERVICE:
City Government of Batac, different barangays, various organizations.
C. WHAT ARE THE REQUIREMENTS: Copy of the approved letter with the marginal note of the city mayor Copy of official receipt (for rentals)
D. FEES/CHARGES:
None for public use Depends on the materials, equipment to be provided in case of private purposes
E. SCHEDULE OF AVAILABILITY OF THE SERVICE:
8:00 A.M. – 5:00 P.M. Everyday Depends on the scheduled event/program
F. HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE FEES/CHA
RGES FORMS
1
Request for the installation of tents/bleachers/stage and provision of facilities, sound system, chairs, tables, and other equipment indicating the date and time to be used
Receive and record the approved request letter Check the availability of the equipment to be used
5 mins 15 mins
CHARMIAN MAE T. ROSARIO FERDINAND G. ALIBUYOG NORIEL BENSON R. TABUNAN MICHAEL JOHN D. TADIFA
Depends on the materials, equipment, facilities to provide for private use
Approved request form/letter
319
COLLECTION OF GARBAGE OF BUSINESS ESTABLISHMENT
A. ABOUT THE SERVICE:
Regular collection of garbage of business establishment within the heart of the city as part of maintaining the cleanliness and orderliness
2 Pay the rental fee at the treasury office and furnish a photocopy of the official receipt (for rentals)
Inform the maintenance section on the date of installation of tents/bleachers/stage and provision of facilities, sound system, chairs, tables, and other equipment
10 mins CHARMIAN MAE T. ROSARIO FERDINAND G. ALIBUYOG
Action on the request (set-up and keeping of equipment)
Depends on the scheduled time
ROBERT ULIT MARK ANTHONY
LAITAN JOEGIT
LABAYAN ALLAN TUMBLOD
RICHARD PRINCESA
MARCO ULIT PRUDENCIO
TAMANA ANTHONY PARAOAN ROWELLE
GABAY ARIAL AUSTRIA
X-X-X-X-X- END OF TRANSACTION-X-X-X-X-X
320
B. WHO MAY AVAIL OF THE SERVICE:
Different barangays and establishment who regularly pays garbage fee
C. WHAT ARE THE REQUIREMENTS: Copy of official receipt for garbage fees
D. FEES/ CHARGES
Depends on the assessment of the BPLO
E. SCHEDULE OF AVAILABILITY OF THE SERVICE: 5:00 A.M. – 6:00 P.M. Everday
F. HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESPONSI
BLE FEES/CHARGES FORMS
1
Furnish a copy of the receipt and location of the business establishment to GSO
Verify and check with the BPLO for the location and address of the payee
5 mins CHARMIAN MAE T. ROSARIO
FERDINAND G. ALIBUYOG
Depends on the assesment of the BPLO
Request form/ letter official receipt
Inform the maintenance section on the location/ address of the payee
10 mins CHARMIAN MAE T. ROSARIO
FERDINAND G. ALIBUYOG
Schedule and inform the payee for the day of collection per week
10 mins MICHAEL D. TADIFA
Collect garbage 5 mins/ establishment
RICHARD PRINCESA ANTHONY PARAOAN
ALLAN TUMBLOD MARK ANTHONY
LAITAN MARCO ETAC
PRUDENCIO TAMANA ARIEL AUSTRIA
ROWELLE GABAY JOEGIT LABAYAN
X-X-X-X-X- END OF TRANSACTION-X-X-X-X-X
REPAIR AND MAINTENANCE OF STREET LIGHTS, OFFICE BUILDING, OFFICE EQUIPMENT AND OTHER FACILITIES OF THE CITY GOVERNMENT OF BATAC
A. ABOUT THE SERVICE: The general services office is in charge in the repair and maintenance of the street lights, office building and other facilities of the City Government of Batac
321
B. WHO MAY AVAIL OF THE SERVICE:
City government of Batac and different barangays
C. WHAT ARE THE REQUIREMENTS: Request form/letter/report
D. FEES/CHARGES: NONE
E. SCHEDULE OF AVAILABILITY OF THE SERVICE: 8:00AM-5:00PM MON.-SUN.
F. HOW TO AVAIL OF THE SERVICE
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RESPONSIBLE
FEES/CHARGES
FORMS
1 Report/inform the gso maintenance team about the fault or facility to be repaired
Assess the reported fault/facility
Depends on the extent of damage of
the facility to be repaired/ maintained
NORIEL R. TABUNAN
MICHAEL D. TADIFA ROBERT ULIT
CANOR TORRATE JONATHAN BATAY
REQUEST FORM/ LETTER/ REP`ORT Prepare purchase
request of the materials needed
for the repair/ maintenance of damaged/ faulty
facility and transmit it to the city mayor for
approval
30 mins NORIEL R. TABUNAN
MICHAEL D. TADIFA
Coordinate with the procurement office/ bac on the preparation and
processing of the required
documents
Base on the mode of
procurement to be used
NORIEL R. TABUNAN
MICHAEL D. TADIFA ROBERT ULIT
Upon availability of the materials, act on the job
30 mins to 1 hour/
depends on the work to
be done
MICHAEL D. TADIFA JONATHAN BATAY CANOR TORRATE
ROBERT ULIT
322
Assess and evaluate the
installed/ repaired electrical system
Check and test the job done
10 mins NORIEL R. TABUNAN
MICHAEL D. TADIFA
X-X-X-X-X- END OF TRANSACTION –X-X-X-X-X
INSPECTION AND ACCEPTANCE OF DELIVERED GOODS
A. ABOUT THE SERVICE: The general services office is in charge of the inspection and acceptance of delivered goods requested by different offices to ensure the quantity, technical specifications requested are met.
B. WHO MAY AVAIL OF THE SERVICE:
Various supplier
C. WHAT ARE THE REQUIREMENTS: Inspection and acceptance report Delivery/ sales/ charge/ official receipt Purchase order
D. FEES/ CHARGES: NONE
E. SCHEDULE OF AVAILABILITY OF THE SERVICE:
8:00AM – 12:00NN MON.-FRI. 1:00PM – 5:00PM MON.-FRI.
F. HOW TO AVAIL OF THE SERVICE:
STEPS
APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/
RESPONSIBLE
FEES/ CHARG
ES
FORMS
1 Delivered ordered goods
Inform the official inspectors, end user, representative from COA for inspection of the goods delivered
15 mins. FERDINAND G. ALIBUYOG
CHARMIAN ROSARIO MARK SABAS
Purchase order/ sales/
charge/ official receipt,
inspection and
acceptance report
Inspect delivered goods base on purchase order (check as to unit of
Depends on the
volume of
NORIEL R. TABUNAN FERDINAND G.
ALIBUYOG CHARMIAN ROSARIO
MARK SABAS
323
measure, technical specifications)
goods delivered
REPRESENTATIVE FROM COA
OFFICIAL INSPECTOR Accepts the
delivered goods 10 mins NORIEL R. TABUNAN
FERDINAND G. ALIBUYOG
CHARMIAN ROSARIO END USER
x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x
323
VISION
MISSION
PERFORMANCE PLEDGES
The Office of the City Agriculturist as the extension arm of the City government of Batac co
to have a fair and just delivery of agriculture and fishery relateds services for continuous develop
and growth sustained by God centered and empowered people.
The Office shall continually provide technical assistance and delivery of agriculture and fisrelated services to the farmers/ fisherfolks to ensure productivity and marketability of various agricuproducts and fresh-water fishes to attain self-sufficiency and food security and empower rural-basesociety organizations through active participation in government and non-government programs, prand activities anchored on agriculture and fisheries.
- Name of farmer should be in the list of farmers' profile in the Office
We are committed to provide the highest possible quality services and pledge to achieve the following frontline services:
PROVISION OF QUALITY SEEDS (HYBRID AND CERTIFIED PALAY SEEDS, HYBRID YELLO CORN AND VEGETABLE SEEDS)
ABOUT THE SERVICE
Farmers can request and avail of Hybrid and certified palay seeds, hybrid yellow corn and vege seeds to be planted in their respective farms.
WHO MAY AVAIL OF THE SERVICE
WHAT ARE THE REQUIREMENTS - Name of farmer should appear in the Registry System for Basic Sectors in Agriculture (R
- All bonafide farmer-residents of the City
- ID or any proof of membership in a farmer-organization in the barangay
OFFICE OF THE CITY AGRICULTURISTHead of Office: MERRYLINE T. GAPPI
1st Floor, City Hall Building, City of BatacTel. No. (077) 792-2071
324
- None
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES
1 Order seeds, Inquire availability and schedule of distribution
Records name, address and contact number of client and the kind of seeds ordered
10 mins. Meryline T. Gappi, City Agriculturist, May Kristine V. Baleoac, Marivic U. Marzan (Admin Aide)
None
Inform date of distribution through SMS when ordered seeds are available
10 mins. Meryline T. Gappi, City Agriculturist, May Kristine V. Baleoac, Marivic U. Marzan (Admin Aide)
None
- None
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
- Tuesdays to Fridays: 8:00 A. M. - 5:00 P.M.
Clients come to the Office to request for ocular inspection of crops suspected to have pests/ diseases prevalence for proper diagnosis.
ABOUT THE SERVICE
CROP PROTECTION ASSISTANCE/ SERVICES
- Sample plants affected by pests/ diseases
FEES/ CHARGES
SCHEDULE OF AVAILABLITY OF THE SERVICE
WHO MAY AVAIL OF THE SERVICE - All farmers whose crops are suspected to have been affected by pests and diseases
WHAT ARE THE REQUIREMENTS
HOW TO AVAIL OF THE SERVICE
FEES/ CHARGES
SCHEDULE OF AVAILABLITY OF THE SERVICE Anytime between 8:00 AM to 5:00 PM from Mondays to Fridays
325
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES
1 Inform prevalence of crop pests and diseases and request for ocular inspection for proper diagnosis.
Conduct ocular inspection of reported cases and give necessary recommendations on the result of findings
4 hours Merryline T. Gappi, City Agriculturist,Manama C. Aganon, A.T., Adelaida C. Quigao, A. T., Mark Allan L. Abad, A.T. and assigned A.T. in the barangay
None
- Individual Farmer/ Farmer-groups
- None
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.
WHO MAY AVAIL OF THE SERVICE - SEC registered Zanjera Association
WHAT ARE THE REQUIREMENTS - Request form/ Request Letter
FEES/ CHARGES
AGRI-INFRASTRUCTURE SERVICES
ABOUT THE SERVICE
Clients may seek technical assistance in the rehabilitation of Diversion Dams and Small Farm Reservoirs through validation of sites, topographic survey and preparartion of Program of Work.
HOW TO AVAIL OF THE SERVICE
326
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES
1 Request for establishment/ rehabilitation of Diversion Dams, Small Farm Reservoirs and Multi-purpose Drying Pavments
Records name, address, contact number and purpose on callers' logbook and issue request form
15 mins. Merryline T. Gappi, City Agriculturist, May Kristine V. Baleoac, Marivic U. Marzan (Admin Aide)
None
2 Follow-up result of requested project
Xerox a file copy and release the POW duly signed by signatories and approved by the City Mayor
10 mins. Merryline T. Gappi, City Agriculturist, Nelson C. Diculen, Engineer I Ferdinand B. Casil,Jr., Engineer I, Randy T. Opelac, Engineer I, Eliemar D. Ragadi, Agricultural Technologist
None
3 Receive the POW and sign the receiving copy
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
- Must be included in the list of farmers/ farmer association with SFRs, lakes or SWIP
ABOUT THE SERVICE
Clients may seek assistance in availing tilapia or hito fingerlings; validation of site and technic assistance in the culture and management of tilapia or hito.
WHO MAY AVAIL OF THE SERVICE - All farmers/ fisherfolks of the City; Farmer Organizations with SWIP, lakes and Commun
WHAT ARE THE REQUIREMENTS
HOW TO AVAIL OF THE SERVICE
FISH PRODUCTION AND MANAGEMENT SERVICES
327
- None
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES
1 Request for tilapia/ hito fingerlings and IEC materials on Tilapia or Hito Production
Record the name, address, contact number and purpose of the client and inform this to the Fishery Coordinator.
10 min Merryline t. Gappi, City Agriculturist, May Kristine V. Baleoac and Marivic Marzan (Admin Aide)
None
Inform schedule of release as approved by BFAR or PGIN and the availability of requested IEC materials
10 mins. Merryline T. Gappi, City Agriculturist, Meljoy R. Gappi, Aquaculture Technician and Fishery Coordinator and A.T. assigned in the client's barangay
None
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
SEED CERTIFICATION
ABOUT THE SERVICE
Accredited seed growers in the City can request for ocular inspection of standing crop planted registered seeds; collection of sample seeds for laboratory analysis and issuance of tags which pas
WHO MAY AVAIL OF THE SERVICE
- Certification from the Seed Inspector
- Accredited seed growers
WHAT ARE THE REQUIREMENTS - ID or any Proof of membership in a Seed Growers Association
HOW TO AVAIL OF THE SERVICE
FEES/ CHARGES
SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.
- SFRs/ Fishpond owners
328
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES1 Request for field
inspection Schedule date of inspection
30 mins. Merryline T. Gappi, City Agriculturist, Manama C. Aganon, A.T.; Jeanette L. Nalundasan,A. T.; Osmundo C. Pastor, A.T.
None
2 Follow-up result of Seed Laboratory analysis
Discuss result with the client and release seed tags if the seed passed the quality control
1 hour Merryline T. Gappi, City Agriculturist, Manama C. Aganon, A. T. and Jeanette L. Nalundasan, A. T.
None
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
- Concerned barangay official or resident who wish to organize/ reorganize their associatio
WHAT ARE THE REQUIREMENTS
RE-STRENGTHENING OF AGRI-RELATED CIVIL SOCIETY ORGANIZATION
ABOUT THE SERVICE
Farmers, women and youth group members who wish to be reorganized can seek assistance the organization/ reorganization of agri-related civil society organizations to become more active an effective partners in development.
WHO MAY AVAIL OF THE SERVICE - Officers and members of the organization
- Tuesdays to Fridays: 8:00 A. M. - 5:00 P.M.
HOW TO AVAIL OF THE SERVICE
- P 300.00 per sample for laboratory analysis
- Mondays: 1:00 P.M. - 5:00 P.M.
FEES/ CHARGES
SCHEDULE OF AVAILABLITY OF THE SERVICE
329
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES1 Request for the
conduct of organization or re-organization of agri-related organization with a request letter
Records the name, address, contact number and purpose of the client and relay the information to concerned staff
10 mins May Kristine V. Baleoac, Marivic U. Marzan, Admin Aide
None
Schedule date of meeting and make appointments
30 mins. Merryline T. Gappi, City Agriculturist, and Agricultural Technologists assigned in the requesting organization (Manama C. Aganon, Nelia P. atuan, Erlinda D. Cabuyadao,Ferdinand B. Casil, Jr., Nelson C. Diculen, Randy T. Opelac, Osmundo C. Pastor, Adelaida C. Quigao, Mark Allan L. Abad, Eliemar D. Ragadi, Cherry May T. Romerona , Jeanette L. Nalundasan, Meljoy R. Gappi)
None
HOW TO AVAIL OF THE SERVICE
FEES/ CHARGES - None
SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.
- Letter of Intent or request letter
330
2 Follow-up schedule for confirmation
Provide the final schedule and advise the requesting farmer that all members should attend the meeting to ratify their by-laws
30 mins. Merryline T. Gappi, City Agriculturist, and Agricultural Technologists assigned in the requesting organization (Manama C. Aganon, Nelia P. atuan, Erlinda D. Cabuyadao,Ferdinand B. Casil, Jr., Nelson C. Diculen, Randy T. Opelac, Osmundo C. Pastor, Adelaida C. Quigao, Mark Allan L. Abad, Eliemar D. Ragadi, Cherry May T. Romerona , Jeanette L. Nalundasan, Meljoy R. Gappi)
None
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
FEES/ CHARGES - None
SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.
- Farmers listed in the Registry System for Basic Sectors in Agriculture (RSBSA)
WHAT ARE THE REQUIREMENTS - Skecth map of farm location
CROP INSURANCE ASSISTANCE
ABOUT THE SERVICE
Enrollment of farmers listed in the Registry System for Basic Sectors in Agriculture (RSBSA) t apply for crop insurance for palay, corn and vegetables with the Philippine Crop Insurance Corpora
WHO MAY AVAIL OF THE SERVICE
- 1 copy each of 2 valid ID cards
331
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES1 Apply for crop
insuranceCheck name of farmer if included in the Registry Sectors of Basic Services in Agriculture (RSBSA)
15 mins. Merryline T. Gappi, City Agriculturist, May Kristine V. Baleoac, Marivic U. Marzan, Admin. Aide.
None
2 Provide data on the crop and area to be insured
Assist client in the filling-up the form
1 hour Merryline T. Gappi, City Agriculturist, May Kristine V. Baleoac, Marivic U. Marzan, Admin. Aide. and AT assigned in the applicants barangay
None
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
FEES/ CHARGES - None
SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.
WHO MAY AVAIL OF THE SERVICE - President/ Chairman of organized, active and SEC registered farmer associations
WHAT ARE THE REQUIREMENTS - Xerox copy of SEC Registration - Letter of Intent
HOW TO AVAIL OF THE SERVICE
PRE AND POST HARVEST FACILITIES
ABOUT THE SERVICE
Clients may seek assistance in the availment of pre and post harvest facilities for their associa to minimize pre and post harvest losses.
332
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES1 Inquire the
requirements for the availment of farm machineries
Provide the requirements in availing preferred farm machineries after getting the name, address, contact number and purpose of client
15 mins. Merryline T. Gappi, City Agriculturist; Marivic U. Marzan, Admin Aide; May Kristine V. Baleoac, Admin Aide and ATs assigned in the applicant's barangay.
None
2 Submit completely accomplished documents for endorsement
Xerox the documents for file
4 hours Merryline T. Gappi, City Agriculturist; Randy T. Opelac, Agricultural Engineer I, May kristine V. Baleaoc and Marivic U. Marzan, Admin Aide and AT assigned in the applicant's barangay
None
Provide feedback gathered from concerned agency/ies 5 days after submission of documents.
15 mins. Merryline T. Gappi, City Agriculturist, Randy T. Opelac, Agriculture Engineer I and concerned AT of the requesting organization
None
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
HOW TO AVAIL OF THE SERVICE
333
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES1 Request technical
assistance in the operation and maintenance of livelihood project
Conducts dialogue with the client to know what assistance will be provided
4 hours Merryline T. Gappi, City Agriculturist, Manama C. Aganon, A.T., Erlinda D. Cabuyadao, A.T., Jeanette L. Nalundasan, A.T., Adelaida C. Quigao, A.T.
None
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
- None
SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.
HOW TO AVAIL OF THE SERVICE
- Officers and members of OBOP or Livelihood Projects
WHAT ARE THE REQUIREMENTS - Included in the list of active registered organizations in the office
FEES/ CHARGES
- RIC women organizations
LIVELIHOOD ASSISTANCE
ABOUT THE SERVICE
Clients may seek technical assistance in the smooth operation and maintenance of existing livelihood projects in the different barangays.
WHO MAY AVAIL OF THE SERVICE
334
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES1 Request for the
issuance of certification as bonafide farmer
Checks name of farmer in the list of bonafide farmers
10 mins. Merryline T. Gappi, City Agriculturist; May Kristine V. Baleoac, Marivic U. Marzan, Admin Aide and A.T. assigned in the barangay of the requesting farmer
None
2 Receives the certifcate and signs in the logbook and receiving copy
Prepares, issues and file the receiving copy
15 mins. May Kristine V. Baleoac and Marivic U. Marzan, Admin Aide.
HOW TO AVAIL OF THE SERVICE
- Included in the Masterlist of Farmers in the City for the last 3 years - Valid ID
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
- Community Tax Certificate
FEES/ CHARGES - None
SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.
ABOUT THE SERVICE
Farmer can request for the issuance of certification as bonafide farmer in the City
WHO MAY AVAIL OF THE SERVICE - All bonafide farmer of the City
WHAT ARE THE REQUIREMENTS
ISSUANCE OF CERTIFICATION AS BONAFIDE FARMER
335
STEP APPLICANT/ CLIENT SERVICE PROVIDER PROCESS
ING TIME
PERSON IN-CHARGE/
RESPONSIBLE
FEES/ CHARG
ES1 Submit letter of request Receives the letter,
record the date, name, address and purpose in the logbook and inform the City Agriculturist for action
15 mins. Merryline T. Gappi; May Kristine V. Baleoac; Marivic U. Marzan
None
2 Follow-up request through phone call, SMS or personal visit to the office
Provide feedback downloaded by the Office of the Mayor
10 mins. Merryline T. Gappi,, May Kristine V. Baleoac and Marivic U. Marzan
None
3 Receive seedlings & sign in the logbook
Releases seedlings to requesting organization or party. Conducts simple briefing on the methods of planting
30 mins. Ariseo T. Gonzales, Reynaldo U. Salvatera, Farm Worker, Jose M. Ragadi, Rodel M. Dadubo, Admin Aide III
Cost of seedlings
x-x-x-x-x- END OF TRANSACTION -x-x-x-x
- Mondays to Saturdays: 8:00 A. M. - 5:00 P.M.
HOW TO AVAIL OF THE SERVICE
- Private citizens/ agencies
- Schools, religious organizations - Barangay Council - Non-government organizations
FEES/ CHARGES - For Organizations - Free
SCHEDULE OF AVAILABLITY OF THE SERVICE
- Resident of the City of Batac
Various organizations, schools, farmers and private individuals can request for forest and fruit seedlings to be planted in their respective community or schools or hills/ mountains in support to the city's "SAVE THE QUIAOIT RIVER, SAVE OUR MOUNTAINS AND WATERSHED" program as w
WHO MAY AVAIL OF THE SERVICE
- Farmers within the City
WHAT ARE THE REQUIREMENTS - Request Letter to be approved by the City Mayor
REQUEST FOR FOREST/ FRUIT TREE SEEDLINGS TO SUPPORT THE CLEAN & GREEN PROGRAM OF THE CITY
ABOUT THE SERVICE
336
ommit
pment
shery-ultural
ed/civilrojects
OW
etable
RSBSA
337
FORMS
N/A
N/A
338
FORMS
N/A
m
339
FORMS
Request
Form
N/A
cal
nal pon
340
FORMS
N/A
N/A
d with ssed
341
FORMS
N/A
Seed Tags
on to b
for nd
342
FORMS
Request
Letter
N/A
343
N/A
o tion.
344
FORMS
Crop insurance forms
N/A
ations
345
FORMS
DA Form
s
DA Form
s
N/A
346
FORMS
N/A
347
FORMS
Proforma of
certificatio
n
348
FORMS
N/A
N/A
N/A
tree e
well as
N
336
ROBERT S. PUNGITLAN
BONIFACIO E. TAGATAC III
Request for Vaccination Services ROBERT S. PUNGITLAN
BONIFACIO E. TAGATAC III
Issuance of Shipping Permit ROBERT S. PUNGITLAN
BONIFACIO E. TAGATAC III
ROBERT S. PUNGITLAN
BONIFACIO E. TAGATAC III
Veterinary Routine Procedures ROBERT S. PUNGITLAN
BONIFACIO E. TAGATAC III
Issuance of Slaughter Permit ROBERT S. PUNGITLAN
EMMANUEL D CORPUZ
SHIERVEE JUN T. ADALEM
JOSPEH L. GAOIRAN
Weighing of Animals DEHESREY AGUIBITIN
HONEYLET CAMANGEG
VISION:
9 mins.
2 hrs and 10 mins.Treatment of Sick Livstock, Poultry and Pets
18 mins.
40 mins.
3 hrs and 10 mins.Monitoring and Inspection of Livestock and Poultry to be infected with diseases
The office is the primary arm of the City Government for quality implementation of animal healthcare program and delivery of services for the welfare of the general populace.
RESPONSIBLE TIME per transactionFRONTLINE SERVICES
MISSION:
To oversee the implementation of animal health care program and provide immediate action andeffective public service to clients and empowering them to become active partners in ensuringlivestock production for food and draft purpose for a better quality of life.
PERPORMANCE PLEDGES:We, employees of the Office of the City Veterinarian commit ourselves to provide quality service in
maintaining the general health of the Livestock sector to ensure production of sound, healty meat and draft power for thr welfare of the general public.
PERSONS RESPONSIBLE
2 hrs and 10 mins.
6 mins.
OFFICE OF THE CITY VETERINARIANHead of Office: DR. ROBERT S. PUNGTILAN
1st Floor, City Hall Building, & Brgy, #20-N Colo, City of BatacTel. No. (077) 792-2071
337
Slaughtering of Food Animals EMMANUEL D. COPRUZ
SHIERVEE JUN T. ADALEM
JOSPEH L. GAOIRAN JR.
FRANCIS CLAVO
CRISTETO AGR RUBEN GAMBOA
Post Abattoir Operation EMMANUEL D CORPUZ
SHIERVEE JUN T. ADALEM
JOSPEH L. GAOIRAN
Assistance to Researchers EMMANUEL D CORPUZ
SHIERVEE JUN T. ADALEM
JOSPEH L. GAOIRAN
ABOUT THE SERVICE: Provision of medication to sick livestock, poultry and pets.
WHO MAY AVAIL OF THE SERVICE:Farmers and pet owners
WHAT ARE THE REQUIREMENTS:None
FEES/CHARGES:none
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 AM to 5:00 PM
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
1 10 minutes Bonifacio Tagatac III NONE NONE
Dr. Robert Pungtilan
TREATMENTS OF SICK LIVESTOCK, POULTRY AND PETS
13 hrs and 23 mins.
15 mins.
2 hrs. and 5 mins.
Report his problem to the office
Records the name of the client in the logbook & schedule the visit
338
2 2 hrs. Bonifacio Tagatac IIIDr. Robert Pungtilan
ABOUT THE SERVICE:Massive vaccination of large animals and dogs to prevent disease occurence.
WHO MAY AVAIL OF THE SERVICE:farmers and pet owners
WHAT ARE THE REQUIREMENTS:vaccination records for dogsapproved letter request
FEES/CHARGES:P75.00 per dog
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 AM to 5:00 PM
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
1Follow-up the request to the office
Schedules the activity
10 min. Bonifacio Tagatac III
n/a n/a
Dr. Robert Pungtilan
2Performs vaccination
5 min. Dr. Robert Pungtilan
n/a n/a
Bonifacio Tagatac III
3Pay corresponding fees.
Issue Official receipt
3 min Treasury Collectors
P75.00 Official Receipt
REQUEST FOR VACCINATION SERVICES
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Prepare the animal to be
treated
Provide nescessary treatment
x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x
Bring animal to designated areas
during vaccination.
339
ABOUT THE SERVICE: Certificate issued to livestock and poultry going out of the Province.
WHO MAY AVAIL OF THE SERVICE:Livestock and poultry farmers
WHAT ARE THE REQUIREMENTS:Vaccination recordsCertificate of Ownership/Transfer Certificate of Ownership of Large Cattle
FEES/CHARGES:P50.00 per Head
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 AM to 5:00 PMSundays: 9:00 AM to !2:00 NN
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
1 10 min.Bonifacio
Tagatac IIIn/a n/a
Dr. Robert Pungtilan
2 30 min.Dr. Robert Pungtilan
P50.00
Reynaldo Pacunayen
ISSUANCE OF SHIPPING PERMIT
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Request the service to the office
Records the name of the client in the logbook
Shipping Permit Official Receipt
Inspect the animal and issue shipping permit with Official Receipt
Bring the animal to the Livestock Auction
340
ABOUT THE SERVICE: (Brief description)
WHO MAY AVAIL OF THE SERVICE:farmers
WHAT ARE THE REQUIREMENTS:vaccination recordsfarm records(if animals came from other farms)
FEES/CHARGES:none
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 AM to 5:00 PM
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
110 min. Bonifacio
Tagatac IIIn/a n/a
Dr. Robert Pungtilan
2Prepare the animal/flock
Provide the requested service
3 hrs. Dr. Robert Pungtilan
n/a n/a
MONITORING AND INSPECTION OF LIVESTOCK AND POULTRY SUSPECTED TO BE INFECTED WITH DISEASES
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
Inspection of reported livestock and poultry suspected to be infected with diseases andinstitution of probable measures to control further spread of the contagion.
Request the service to the
office
Records the name of the client in the logbook and schedule the
visit
341
ABOUT THE SERVICE:Castration, vitamin/mineral supplementation, deworming, etc.
WHO MAY AVAIL OF THE SERVICE:Farmers and pet owners
WHAT ARE THE REQUIREMENTS:Vaccination/Deworming Records
FEES/CHARGES:none
SCHEDULE OF AVAILABILITY OF THE SERVICE:Mondays to Fridays8:00 AM to 5:00 PM
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
110 min. Bonifacio
Tagatac IIIn/a n/a
Dr. Robert Pungtilan
2Prepare the animal
Provide the requested service
2 hrs. Dr. Robert Pungtilan
n/a n/a
ABOUT THE SERVICE: (Brief description)Certificate issued to animals that are fit for slaughter.
WHO MAY AVAIL OF THE SERVICE:meat vendors, farmers,
x-x--x-x-x-x- END OF TRANSACTIONS -x-x-x-x-x-x-x
ISSUANCE OF SLAUGHTER PERMIT
VETERINARY ROUTINE PROCEDURES
Request the service to the
office
Records the name of the client in the logbook and schedule the
visit
342
WHAT ARE THE REQUIREMENTS:Certificate of Ownership/Transfer Certificate of Ownership of Large Cattle
FEES/CHARGES:P50.00
SCHEDULE OF AVAILABILITY OF THE SERVICE:daily6:00 AM to 10:00 AM2:00 PM to 6:00 PM
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
1 Inspect the animal
5 min Dr. Robert Pungtilan
n/a n/a
Emmanuel CorpuzShiervee Jun AdalemJoseph Gaoiran Jr.
2 1 min Emmanuel Corpuz
P50.00
Shiervee Jun AdalemJoseph Gaoiran Jr.Edibert Bareng
Noel Narciso
Maureen Ava AlvaradoMariejean LuluquisenMichael Jhon SoliguenCherrie Ann LagmayNina Jessica GabrielRyan Caesar Ambrocio
Veterinary Health Certificate and Shipping Permit for animals coming from other towns/cities/provinces.
Slaughter Permit Official Receipt
Issue Slaughter Permit with Official Receipt
Pay corresponding fees
Bring the animal to the City Slaughterhouse
x-x--x-x-x-x- END OF TRANSACTIONS -x-x-x-x-x-x-x
343
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:meat vendors, traders/handlers, farmers
WHAT ARE THE REQUIREMENTS:Slaughter PermitCertificate of Ownership/Transfer Certificate of Ownership of Large CattleVeterinary Health Certificate and Shipping Permit for animals coming from other towns/cities/provinces.
FEES/CHARGES:Hog P30.00Cattle/Carabao/Buffalo P40.00
SCHEDULE OF AVAILABILITY OF THE SERVICE:daily6:00 AM to 10:00 AM2:00 PM to 6:00 PM
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
15 min Dehesrey
Aguibitinn/a n/a
Honeylet Camangeg
2Weighs the animal.
2 min Dehesrey Aguibitin
n/a n/a
Honeylet Camangeg
3Pay corresponding f
Issue weighing slip with cash ti k t
2 min Dehesrey Aguibitin
P50.00
Honeylet Camangeg
WEIGHING OF ANIMALS
Affix his/her signature to the monitoring form
weighing slip; Cash
Tickets
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
All food animals for slaughter must be weighed and individuals who need to weigh theiranimals either for commercial or any other purposes can avail of the service.
Bring the animal to the City
Weighing Scale located at the
City Slaughterhouse
Records needed
information to the monitoring
form and logbook.
344
ABOUT THE SERVICE: (Brief description)
WHO MAY AVAIL OF THE SERVICE:meat vendors, caterings, carinderias/restaurants, private individuals
WHAT ARE THE REQUIREMENTS:Weighing slipCertificate of Ownership/Transfer Certificate of Ownership of Large CattleVeterinary Health Certificate and Shipping Permit for animals coming from other towns/cities/provinces.
Slaughter Permit
FEES/CHARGES:Hog Cattle Poultry
Slaughter Fee P35.00 P60.00 P1.75Corral Fee P20.00 P40.00 P0.50Ante-mortem Fee P6.00 P14.00 P0.30Post-mortem Fee P0.50 per kilogram Post Abattoir Fee P6.00 P14.00 P 0.30Meat Delivery Fees P30.00 P50.00
SCHEDULE OF AVAILABILITY OF THE SERVICE:market days: Thurdays & Sundays 10:00 p.m. to 6:00 a.m.
ordinary days: Mondays, Tuesdays, Wednesdays, Fridays & Saturdays 12:00 a.m. to 6:00 a.m.
for private individuals: daily 2:00 p.m. to 11:00 p.m.
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
1 Conduct Ante-mortem i ti d
5 min Emmanuel Corpuz
n/a n/a
Shiervee Jun AdalemJoseph Gaoiran Jr.
All individuals engaged in business involving livestock and poultry for commercial purposesand for home consumption are required to have them slaughtered at the City Slaughterhouse.
Proceed to the City Slaughterhouse to register livestock for slaughter
SLAUGHTERING OF FOOD ANIMALS
345
2 min Francisco Clavo n/a n/a
Ruben GamboaCristetoAgres
Allows the food animal to rest.
*6-12 hrs for vendors
Francisco Clavo n/a n/a
Ruben Gamboa
CristetoAgres
1 hr Emmanuel Corpuz n/a n/a
Shiervee Jun Adalem
Joseph Gaoiran Jr.
5 min Emmanuel Corpuz n/a n/a
Shiervee Jun Adalem
Joseph Gaoiran Jr.
1 min Emmanuel Corpuz n/a n/a
Shiervee Jun Adalem
Joseph Gaoiran Jr.
2 10 min Emmanuel Corpuz n/a n/a
Shiervee Jun Adalem
2 min Emmanuel Corpuz n/a
Shiervee Jun Adalem
Joseph Gaoiran Jr.
3 3 min Emmanuel Corpuz
Shiervee Jun Adalem
Joseph Gaoiran Jr.
Edibert BarengNoel NarcisoMaureen Ava AlvaradoMariejean Luluquisen
Michael Jhon Soliguen
Cherrie Ann Lagmay
Nina Jessica Gabriel
Ryan Caesar Ambrocio
*30 min for private individuals
Supervises the slaughtering of food animal by licensed butchers.
Conduct Post-mortem examination.
refer to D. Fees and Charges
Pay corresponding fees.
Assesses, collects fees and issues Official Receipt.
Receives and records the food animal for slaughter in the logbook
Official Receipt
Marking/stamping of the carcass.
Inspect and receive the carcasses and organs.
Releases the carcasses and organs.
Issues Meat Inspection Certificate or Condemnation Slip.
Meat Inspection Certificate/Condemnation Slip
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
346
ABOUT THE SERVICE:
WHO MAY AVAIL OF THE SERVICE:meat vendors, meat traders
WHAT ARE THE REQUIREMENTS:Meat Inspection Certificate
FEES/CHARGES:pork beef/carabeef dressed chicken
Post Abattoir Fee P6.00 P14.00 P 0.30
SCHEDULE OF AVAILABILITY OF THE SERVICE:daily3:00 AM to 6:00 PM
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
1Verifies the document
5 min Emmanuel Corpuz
Shiervee Jun AdalemJoseph Gaoiran Jr.
2Unload the meat and distribute
Conduct inspection
5 min Emmanuel CorpuzShiervee Jun AdalemJoseph Gaoiran Jr.
3 5 mins Emmanuel Corpuz
pork=P6.00
Shiervee Jun Adalem
Beef/Carabeef P14.00
Joseph Gaoiran Jr.
Chicken= P0.30
Edibert Bareng
Noel Narciso
All meat that enters the wet markets, meat shops, supermarkets, etc. shall undergo postabattoir inspection.
Presents the Meat Inspection Certificate
Meat Inspection Certificate
Pay corresponding fees
Issue Official Receipt/Cash Tickets
Official Receipt Cash Tickets
POST ABATTOIR OPERATION
347
Maureen Ava AlvaradoMariejean LuluquisenMichael Jhon SoliguenCherrie Ann LagmayNina Jessica GabrielRyan Caesar Ambrocio
ABOUT THE SERVICE: (Brief description)
WHO MAY AVAIL OF THE SERVICE:students, private individuals
WHAT ARE THE REQUIREMENTS:Letter request of the school or person approved by the Local Chief Executive.
FEES/CHARGES:n/a
SCHEDULE OF AVAILABILITY OF THE SERVICE:market days: Thurdays & Sundays 10:00 p.m. to 6:00 a.m.ordinary days: Mondays, Tuesdays, Wednesdays, Fridays & Saturdays 12:00 a.m. to 6:00 a.m.
HOW TO AVAIL OF THE SERVICE
STEPS APPLICANT/CLIENT
SERVICE PROVIDER
PROCESSING TIME
PERSON IN CHARGE/RES
PONSIBLE
FEES /CHARGES FORMS
1 5 min Emmanuel Corpuz n/a n/a
Shiervee Jun AdalemJoseph Gaoiran Jr.
2 2 hrs. Emmanuel Corpuz n/a n/aShiervee Jun AdalemJoseph Gaoiran Jr.
Any individual or students conducting a research about food animals and the parasites withinit, slaghtering procedures, etc.
x-x--x-x-x-x- END OF TRANSACTIONS -x-x-x-x-x-x-x
Presents the approved letter
request.
Receives and verifies the letter
request.
Register his/her name in the logbook and do the research.
Assists the researchers
x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x
ASSISTANCE TO RESEARCHERS
348
NAME POSITION TITLE
Engr. Albert D. Chua City Mayor
Jeffrey Jubal C. Nalupta City Vice Mayor
Gwyneth S. Quidang Sangguniang Panlungsod Member I
Medeldorf M. Gaoat Sangguniang Panlungsod Member I
Joel R. Garcia Sangguniang Panlungsod Member I
Elmer D. Pungtilan Sangguniang Panlungsod Member I
Jeremiah Jawaharlal Nalupta Sangguniang Panlungsod Member I
Avelard Ibarra F. Crisostomo Sangguniang Panlungsod Member I
Macarthur A. Aguinaldo Sangguniang Panlungsod Member I
Bernardo K. Marders Sangguniang Panlungsod Member I
Jaime S. Tanagon Sangguniang Panlungsod Member I
Mary Coleen Columbia L. Cajigal Sangguniang Panlungsod Member I
Johann Emmanuel C. Nalupta Sangguniang Panlungsod Member I
CITY OFFICIALS
349
NAME POSITION TITLE
GLADYS R. LAGURA City Government Department Head I (SP Secretary)
MARLON F. SORIA City Government Department Head I (CHRMO)
NORALYN I. MANAHAN City Government Department Head I (CPDC)
WILMA T. ICUSPIT City Government Department Head I (City Budget Officer
FLORIDA S. CADANO City Government Department Head I (City Accountant)
NORIEL BENSON R. TABUNAN City Government Department Head I (City General Services Officer)
VERONICA D. GARCIA City Government Department Head I (City Treasurer)
RONALD JOHN P. GABRIEL City Government Assisstant Department Head I (City Assisstant Treasurer)
EDSEL P. CORPUZ City Government Department Head I (City Assessor)
FELICITAS M. QUIDILLA City Government Assisstant Department Head I (Assisstant City Assesor)
LORLYN FLORDELIZ P. ULIT City Government Department Head I (City Civil Registrar)
ALICIA A. AGBAYANI City Government Department Head I (City Health Officer)
LILIBETH D. MALIGSAY City Government Department Head I (City Social Welfare Dev't Officer)
MERRYLINE T. GAPPI City Government Department Head I (City Agriculturist)
ROBERT S. PUNGTILAN City Government Department Head I (City Veterinarian)
HILARION G. NALUPTA City Government Department Head I (City Engineer)
RICHARD A. PUNGTILAN City Government Department Head I (City Building Official)
CITY GOVERNMENT DEPARTMENT HEADS and CITY GOVERNMENT ASSISTANT DEPARTMENT HEADS
350
POSITION TITLE
OFFICE OF THE CITY MAYORA. Personal Staff 1 Jocelyn Christie D. Villavicencio Private Secretary2 Maribeth T. Amboni Clerk IVB. Tourism and Events Section1 Merlyn T. Gorospe Tourism Operations Officer I2 Mark Khey P. German Administrative Aide IV (Clerk II)3 Martina Isabela Clarrisse M. Daguio Administrative Aide IV (Clerk II)C. Records Section1 Chrisma Cheryl C. Calderon Administrative Officer III (Records Officer II)2 Ernest Jeone C. Parbo Administrative Assistant II (Clerk IV)3 Nikko A. Baustisa Administrative Aide IV (Clerk II)D. Business Permits & Licenses Section1 Arnila B. Lacambra Licensing Officer II2 Ella May Dolores M. Castro License Inspector II3 France Michelle P. Dacanay Administrative Aide IV (Clerk II)E. Public Affairs, Information and Assistance Section1 Rhaian A. Gamet Community Affairs Officer I2 Sheila Mae L. Ila Administrative Aide IV (Clerk II)F. Environment Management Section – NoneG. City Disaster Risk Reduction Management Division
1 Arvin Francis N. Lumang Local Disaster Risk Reduction Management Officer IV
2 Charles Allen T. Rosario Local Disaster Risk Reduction Management Assistant
H. Economic Enterprises Management Section-Public Market1 Domingo P. Garcia Market Supervisor II2 Danilo P. Agulay Market Supervisor I3 Gene T. Muñoz Market Inspector II4 Kristel Joy D. Austria Administrative Aide VI (Clerk III)5 Florante C. Mangapit Administrative Aide III (Utility Worker II)6 Elmer M. Ragadi Administrative Aide III (Utility Worker II)
CITY GOVERNMENT DEPARTMENT HEADS and CITY EMPLOYEES
NAME
351
POSITION TITLENAME
7 Marino G. Arzaga Administrative Aide III (Utility Worker II)8 Emerson G. Rocutan Administrative Aide III (Utility Worker II)9 Lauro G. De la Cruz Administrative Aide III (Utility Worker II)10 Constante M. Quilon Administrative Aide III (Utility Worker II)11 Allan G. Tumblod Administrative Aide III (Utility Worker II)12 Gaudencio A. De la Cruz Administrative Aide III (Utility Worker II)13 Jesus L. Quitang Administrative Aide III (Utility Worker II)14 Nelson M. Lanuza Administrative Aide III (Utility Worker II)
1 Manuelito A. Laud Administrative Aide III (Laborer II)2 Blair Angelo R. Marcos Administrative Aide III (Laborer II)3 Cherie Ann R. Castillo Administrative Aide III (Laborer II)4 Thomas Elmer D. Marcos Administrative Aide III (Driver I)5 Albert G. Dutdut Administrative Aide III (Driver I)OFFICE OF THE CITY ADMINISTRATION1 Windell D. Chua City AdministratorOFFICE OF THE SECRETARY TO THE SANGGUNIANG PANLUNGSOD1 Gladys R. Lagura City Government Department Head IA. Administrative Section2 Rizalina Josefina P. Demdem Administrative Officer II3 Bonn Roger G. Rosales Administrative Aide VI (Clerk III)4 Michael M. Galacgac Administrative Aide VI (Clerk III)5 Ramil F. Rante Administrative Aide IV (Driver II)B. Franchise Section - NoneC. Resolutions and Ordinances Section - None1 Ronald P. Beltran Administrative Asssistant II (Clerk IV)2 Mia Prima M. Mesina Administrative Aide VI (Clerkl III)D. Journal & Minutes Section - NoneE. City Library Section1 Cherill S. Malicad Librarian IOFFICE OF THE SANGGUNIANG PANLUNGSOD - SECRETARIAT (CASUAL)1 Antonia Elizabeth G. Yaplag Administrative Aide VI (Clerk III)2 Kathielyn R. Ilayat Administrative Aide VI (Clerk III)
OFFICE OF THE MAYOR - MARKET - CASUAL
352
POSITION TITLENAME
OFFICE OF THE SANGGUNIANG PANLUNGSOD - LEGISLATIVE (CASUAL)1 Noemi Grace L. Rosario Administrative Aide III (Clerk I)2 Ciara May C. Rasco Administrative Aide III (Clerk I)3 Maydawn M. Cariaga Administrative Aide III (Clerk I)4 Florante Pablo R. Lumang Administrative Aide III (Clerk I)5 Liezl D. Mangabat Administrative Aide III (Clerk I)6 Marites B. Ragadi Administrative Aide III (Clerk I)7 Joanne Marie Q. Macugay Administrative Aide III (Clerk I)8 Anielou D. Puringue Administrative Aide III (Clerk I)9 Janinah Grace C. Morota Administrative Aide III (Clerk I)10 Janice B. Rubio Administrative Aide III (Clerk I)11 Jeffrey John G. Sarian Administrative Aide III (Clerk I)12 Donnel C. Binala Administrative Aide II (Messenger)13 Ronnel R. Purisima Administrative Aide II (Messenger)14 Wendell L. Cabanatan Administrative Aide II (Messenger)15 Jonel U. Mangabat Administrative Aide II (Messenger)16 Foxdyrell A. Flojo Administrative Aide II (Messenger)17 Czarina Jay F. Lagmay Administrative Aide II (Messenger)18 Lauro B. Ronduen Administrative Aide II (Messenger)19 Jaime P. Tanagon, Jr. Administrative Aide II (Messenger)20 Manny T. Tapac Administrative Aide II (Messenger)21 Ronald Ronie O. Puyot Administrative Aide II (Messenger)22 John Ryan G. Rosario Administrative Aide II (Messenger)
OFFICE OF THE CITY LEGAL OFFICER – None
OFFICE OF THE CITY HUMAN RESOURCE MANAGEMENT OFFICER1 Marlon F. Soria City Government Department Head I (CHRMO)2 Helen T. Tulali Administrative Officer V (HRMO III)3 Jian Francis C. Rosario Administrative Assistant II (HRM Asst II)4 K-Mar S. Sulit Administrative Aide IV (Clerk II)
OFFICE OF THE HRMO – PUBLIC ASSISTANCE AND TRAFFIC SECTION
1 Glenda V. Angeles Administrative Aide IV (Communication Equipment Operator I)
2 Gina L. Bulong Administrative Aide IV (Communication Equipment Operator I)
353
POSITION TITLENAME
3 Fernando J. Agustin Traffic Aide I4 Rafael U. Basamot Traffic Aide I5 Generoso C. Bulong Traffic Aide I6 Samuel C. Bondoc Traffic Aide I7 Ricarte C. Corpuz Traffic Aide I8 Joel D. Jimenez Traffic Aide I9 Artemio P. Ramos Traffic Aide I10 Placido F. Suagao Traffic Aide I11 Fredelito J. Verganio Traffic Aide I12 Sanny D. Umipig, Sr. Traffic Aide I
OFFICE OF THE CITY PLANNING & DEV'T COORDINATOR1 Noralyn I. Manahan City Government Department Head I (CPDC)2 Gabriel Angelo D. Gudoy Administrative Aide IV (Clerk II)A. Plans & Programs Section1 Michelle G. Manuel Project Development Officer II2 Paul Anthony R. Layaoen Zoning Officer I3 Indalecio P. Arcangel Draftsman II
B. Plans & Programs Section1 Jennifer P. Manzano Assistant StatisticianC. Information and Communication Technology Section1 Ronel P. Tute Computer Operator I
2 Robert Joe Y. Pagtama Computer Operator I
OFFICE OF THE CITY BUDGET OFFICER
1 Wilma T. Icuspit City Government Department Head I (City Budget Officer)
2 Venus C. Flojo Administrative Officer II (Budget Officer I)3 Ferrylou B. Tamayo Administrative Aide VI(Clerk III)
4 Christine Mae M. Bayanggos Administrative Assistant II (Budgeting Assistant)
OFFICE OF THE CITY ACCOUNTANT
1 Florida S. Cadano City Government Department Head I (City Accountant)
2 Joselle Mariya C. Arcibal Accountant I
354
POSITION TITLENAME
3 Rose Marie A. Oallesma Administrative Assistant III (Senior Bookkeeper)
4 Christine Gay D. Alcoy Administrative Assistant II (Accounting Clerk III)
5 Susan R. Opelac Administrative Assistant II (Accounting Clerk III)
6 Angelica S. Yumul Administrative Assistant II (Accounting Clerk III)
7 Rosemarie N. Agtani Administrative Assistant II (Accounting Clerk III)
8 Sherryl Mae V. Ulit Administrative Aide IV (Clerk II)
9 Estrella A. Pucan Administrative Officer II
OFFICE OF THE CITY GENERAL SERVICES OFFICER
1 Noriel Benson R. Tabunan City Government Department Head I (City General Services Officer)
A. Procurement, Supply and Property Section
1 Wendelina C. Rosario Administrative Officer IV
2 Ferdinand G. Alibuyog Administrative Officer I (Supply Officer I)
3 Charmain Mae T. Rosario Administrative Assistant II4 Mark Angelo V. Sabas Administrative Aide IV (Clerk II)B. Electrical Section1 Michael John D. Tadifa Engineer I ( Electrical Engineer)2 Robert Q. Ulit Administrative Aide VI ( Electrician II)3 Canor A. Torrate Administrative Aide IV ( Electrician I)4 Jonathan T. Batay Administrative Aide IV ( Electrician I)C. Janitorial Services Section1 Roger B. Saguiguit Administrative Aide IV (Driver II)2 Nestor A. Dela Cruz Administrative Aide IV (Driver II)3 Ariel R. Austria Administrative Aide IV (Driver II)4 Rowelle B. Gabay Administrative Aide IV (Driver II)5 Joegiet C. Labayan Administrative Aide IV (Driver II)6 Anthony B. Paraoan Administrative Aide IV (Driver II)7 Elizabeth I. Icuspit Administrative Aide III ( Utility Worker II)
355
POSITION TITLENAME
8 Josephine B. Cuanang Administrative Aide III ( Utility Worker II)9 Mark Anthony C. Laitan Administrative Aide III ( Utility Worker II)10 Mercidita J. Zuniega Administrative Aide III ( Utility Worker II)11 Joseph Jojo M. Ulit Administrative Aide III (Laborer II)12 Marilyn D. Tamayo Administrative Aide III (Laborer II)13 Richard S. Princesa Administrative Aide III (Laborer II)14 Roland A. Corpuz Administrative Aide III (Laborer II)15 Marco C. Etac Administrative Aide III (Laborer II)16 Prudencio Q. Tamana Administrative Aide III (Laborer II)OFFICE OF THE CITY TREASURER
1 Veronica D. Garcia City Government Department Head I(City Treasurer)
2 Ronald John P. Gabriel City Government Asst. Dept. Head I(City Assistant Treasurer)
A. Administrative Section1 Vanny C. Gamet Local Treasury Operations Officer IB. Cash Section1 Lerrybeth B. Juarez Administrative Assistant II (Disbursing Officer
II)C. Real Property Tax Section1 Ruth Angelica Q. Agulay Local Revenue Collection Officer I2 Reynaldo P. Pacunayen Revenue Collection Clerk III3 Wilhelmina P. Aliazas Revenue Collection Clerk II4 Felicidad D. Labayan Revenue Collection Clerk II5 Aris A. Badanguio Revenue Collection Clerk II6 Avelina C. Calautit Revenue Collection Clerk II7 Virginia C. Castro Revenue Collection Clerk IID. Business Permits, Licenses & Other Fees1 Harold B. Aguibitin Revenue Collection Clerk II
2 Jefferson B. Fernandez Revenue Collection Clerk I
E. Market and Slaughterhouse Section1 Edibert L. Bareng Revenue Collection Clerk III2 Joemar S. Ordonia Revenue Collection Clerk II3 Maria Paz B. Quiaoit Revenue Collection Clerk II4 Randy L. Narciso Revenue Collection Clerk II
356
POSITION TITLENAME
5 Noel P. Narciso Revenue Collection Clerk II6 Maureen Ava A. Alvarado Revenue Collection Clerk II
7 Ryan Caesar S. Ambrocio Revenue Collection Clerk I
8 Cherry Ann Q. Lagmay Revenue Collection Clerk I
9 Niña Jessica B. Gabriel Revenue Collection Clerk I
10 Rachelle Anne Rose G. Rañga Revenue Collection Clerk I
11 Mariejean A. Luluquisen Revenue Collection Clerk I
12 Michael John L. Soliguen Revenue Collection Clerk I
13 Meverly Joy S. Abrojena Ticket Checker
14 Harley C. Caday Ticket Checker
15 June Jude V. Rigonan Ticket Checker
OFFICE OF THE CITY ASSESSOR
1 Edsel P. Corpuz City Government Department Head I (City Assessor)
2 Felicitas M. Quidilla City Government Asst. Dept. Head I(Assistant City Assessor)
A. Administrative and Assessment Records Management Section
1 Rolando S. Austria Local Assessment Operations Officer I
2 Charlie M. Abitong Assessment Clerk II3 Nenita R. Maduli Assessment Clerk IIB. Tax Mapping1 Concepcion D. Palalay Tax Mapper I
C. Appraisal and Assessment Section1 Emmanuel P. Batara Local Assessment Operations Officer I
OFFICE OF THE CITY CIVIL REGISTRAR
1 Lorlyn Flordeliz P. Ulit City Government Department Head I(CIty Civil Registrar)
2 Vic Andrew O. Cocson Registration Officer I
3 Joyce A. Ramos Assistant Registration Officer
357
POSITION TITLENAME
OFFICE OF THE CITY HEALTH OFFICER
1 Alicia A. Agbayani City Government Department Head I(City Health Officer)
2 Dimpna Cecilia D. Sare Rural Health Physician3 Catherine B. Pungtilan Administrative Aide IV (Clerk II)4 Joemar M. Pagtama Administrative Aide III (Driver I)A. Medical Laboratory Section1 Joy E. Racacho Medical Technologist II2 Noreen D. Gonzales Medical Technologist IIB. Rural Health Unit I1 Marilyn C. Aga Nurse III
2 Joanna Grace T. Blas Nurse II
3 Anne Bernadette C. Samsam Nurse I
4 John Christopher A. Lopez Nurse I
5 Jessie C. Barao Midwife III
6 Rosalinda A. Calautit Midwife II
7 Gina M. Pablo Midwife II
8 Melgene G. Alibuyog Midwife II
9 Michelle D. Pasamonte Midwife II
10 Irene P. Batara Midwife I
11 Jennica F. Lagmay Midwife I
12 Freslyn D. Isla Midwife I
13 Charles M. Franco Sanitation Inspector II
C. Rural Health Unit II1 Leticia G. Tanagon Nurse II
2 Bernadette Q. Bayangos Midwife II
3 Yolanda C. Corpuz Midwife II
4 Erdeliza F. Ganiron Sanitation Inspector I
OFFICE OF THE CITY HEALTH OFFICER - CASUAL1 Norma C. Beltran Administrative Aide III (Laborer II)
2 Teresita C. Galimba Administrative Aide III (Laborer II)
358
POSITION TITLENAME
OFFICE OF THE CITY SOCIAL WELFARE DEV'T OFFICER
1 Lilibeth D. Maligsay City Government Department Head I(City Social Welfare Dev't Officer)
2 Yzel Joy E. Montante Social Welfare Officer I
3 Marites C. Pascua Population Program Worker II
4 Lady Christy C. Ranga Administrative Aide IV (Clerk II)
5 Dhonna Mae P. Bal Physical Therapist I
OFFICE OF THE CITY AGRICULTURIST
1 Merryline T. Gappi City Government Department Head I (City Agriculturist)
2 May Kristine V. Baleoac Administrative Aide IV (Clerk II)A. Agricultural EngineerIng Section
1 Nelson C. Diculen Engineer I2 Ferdinand B. Casil, Jr. Engineer I3 Randy T. Opelac Engineer I
B. Agricultural Extension Service Section1 Manama C. Aganon Agricultural Technologist2 Nelia P. Atuan Agricultural Technologist3 Erlinda D. Cabuyadao Agricultural Technologist4 Mark Allan L. Abad Agricultural Technologist5 Cherry T. Romerona Agricultural Technologist6 Eliemar D. Ragadi Agricultural Technologist7 Osmundo C. Pastor Agricultural Technologist8 Nora Nida B. Rigonan Agricultural Technologist9 Adelaida C. Quigao Agricultural Technologist
10 Jeanette L. Nalundasan Agricultural Technologist11 Edgar G. Raquel Agricultural Technologist12 Meljoy R. Gappi Aquacultural Technician I
C. Nursery Section1 Jose M. Ragadi Administrative Aide III (Utility Worker II)2 Ariseo T. Gonzales Farm Worker II3 Reynaldo U. Salvatera Farm Worker II4 Rodel M. Dadubo Administrative Aide III (Laborer II)OFFICE OF THE CITY AGRICULTURIST-CASUAL1 Marivic U. Marzan Administrative Aide IV (Clerk II)
359
POSITION TITLENAME
OFFICE OF THE CITY VETERINARIAN
1 Robert S. Pungtilan City Government Department Head I(City Veterinarian)
2 Bonifacio E. Tagatac, III Administrative Aide IV (Clerk II)OFFICE OF THE CITY VETERINARIAN-SLAUGHTERHOUSE1 Emmanuel D. Corpuz Slaughterhouse Master I
2 Shiervee Jun T. Adalem Meat Inspector II
3 Joseph L. Gaoiran Meat Inspector I
4 Cristeto G. Agres Administrative Aide III (Utility Worker II)
5 Francisco B. Clavo Administrative Aide III (Utility Worker II)
6 Ruben C. Gamboa Administrative Aide III (Utility Worker II)
A. Poundkeeping Section
1 Dehesrey A. Aguibitin Poundkeeper II
2 Honeylet R. Camangeg Poundkeeper II
OFFICE OF THE CITY ENGINEER
1 Hilarion G. Nalupta City Government Department Head I(City Engineer)
A. Administrative Section
1 Lorina L. Battulayan Administrative Assistant II (Clerk IV)
2 Evelyn L. Sagsagat Administrative Aide IV (Clerk II)
3 Arvi Jan R. Opelac Administrative Aide IV (Clerk II)
B. Plans and Programs Section
1 Joel F. Estal Engineer I
2 James A. Espiritu Draftsman II
C. Motorpool Section
1 Jimmy U. Corpuz Administrative Assistant V ( Mechanical Shop Foreman)
2 Generoso P. Manalo Welder II3 Severo Roberto A. Melad Heavy Equipment Operator II
360
POSITION TITLENAME
4 Caesar V. Narciso Heavy Equipment Operator II5 Rhollie S. Adalem Heavy Equipment Operator II6 Florante Felix C. Bagaoisan Heavy Equipment Operator II7 Sherwin P. Ulit Heavy Equipment Operator I8 Ben Rosse N. Aurelio Heavy Equipment Operator II9 Michael B. Corpuz Heavy Equipment Operator II10 Jonnedy A. Layaoen Heavy Equipment Operator II11 Benny A. Mata Heavy Equipment Operator I12 Fredie A. Ferreras Heavy Equipment Operator I13 Wilfredo A. Lumang Heavy Equipment Operator I14 Marvin S. Parañal Administrative Aide IV ( Mechanic I )15 Roberto T. Padulip Administrative Aide IV ( Mechanic I )16 Efren R. Rosario, Jr. Administrative Aide IV (Driver II)17 Louis D. Chalimeg Administrative Aide IV (Driver II)18 Oscar P. Lumang Administrative Aide IV (Driver II)19 Petronilo E. Binala Administrative Aide IV (Driver II)20 Eduardo R. Magno Administrative Aide IV (Driver II)21 Rodolfo B. Malabed, Jr. Administrative Aide IV (Driver II)22 Dennis R. Rarugal Administrative Aide IV (Driver II)23 Robert John M. Ignacio Administrative Aide IV (Driver II)24 Froilan C. Piedad Administrative Aide IV (Driver II)25 Toribio A. Melad. Jr. Administrative Aide IV (Driver II)26 Robert Nelson S. Gapas Administrative Aide III ( Driver I)27 Jonathan P. Vives Administrative Aide III ( Driver I)28 Edison B. Penilla Administrative Aide III (Utility Worker II)OFFICE OF THE CITY ENGINEER - CASUAL1 Dionisio R. Guittap Administrative Aide IV (Clerk II)
2 Jeffrey T. Gamiao Administrative Aide III (Driver I)
3 Maynard T. Manglal-lan Administrative Aide III (Driver I)
4 Jerico C. Flores, Jr. Administrative Aide III (Driver I)
361
POSITION TITLENAME
5 Joe Francis D. Pungtilan Administrative Aide III (Driver I)
6 Christian Jay P. Sapaden Administrative Aide III (Driver I)
7 Nelson U. Valian Administrative Aide III (Driver I)
8 Chrysler John T. Ulit Administrative Aide III (Driver I)
OFFICE OF THE CITY BUILDING OFFICIAL
1 Richard A. Pungtilan City Government Department Head I (City Building Official)
2 Imee F. Sipisip Administrative Aide IV (Clerk II)
1 Abigail J. Asuncion Administrative Aide IV (Clerk II)
OFFICE OF THE CITY BUILDING OFFICER - CASUAL
362
SUGGESTIONS AND COMPLAINTS, REDRESS AND FEEDBACK MECHANISMS
The City Government of Batac is committed to the principles of good governance especially the free flow of information within the City Hall and between the City Hall and its many stakeholders. Crucial information gets to the public whom we pledge to serve at the right time and right reason.
We must improve our communication channels, mechanisms and skills in order to fulfill
our pledge of commitment as stated in the Citizen’s Charter. Any citizen can avail of the following mechanisms to communicate their suggestions
complaints, request for redress of grievances and feedbacks. 1. Public Assistance and Complaints Center – An officer of the day shall manned the center 24 hours a day who receives complaints, inquiries, dispenses immediate response or advice to complaints and inquiries within his/her jurisdiction and refer those matters which are beyond his/her jurisdiction to the official/employee concerned. Complimentary to a face to face approach is the assignment of a telephone hotline number to receive calls from the public and refers to the appropriate officials/office concerned.
2. Client Feedback Form - All offices/departments are provided with client feedback form, and each client may get and fill-up immediately after the service has been availed. These forms shall be made available to the clients who may want to comment, file complaints or provide feedbacks about the service extended. The form shall be dropped at the Public Assistance and Complaints Center The client feedback, complaint and commendation forms shall be retrieved from the Public Assistance and Complaints Center and shall be consolidated, verified and evaluated by the Citizen’s Charter Implementation Team for submission to the City Mayor. Any information/suggestions or comments drawn from the forms will be of help to continuously improve the quality and kind of service of each department. The concerned office/department will periodically discuss the recommendations and suggestions received which maybe adopted by the departments/offices concerned for the clients’/applicants’ satisfaction, enhance or improve the services.
3. E-comments and Feedback – E-comments may be send to the Comments and
Feedbacks Module of the official website of City Government of Batac at www.batac.gov.ph. The Web Administrator shall sort out comments refer to the Citizen’s Charter Implementation Team for appropriate action.
4. Mamamayan Muna Program (MMP) –The public may send to the Office of the City
Mayor through the MMP Focal Unit feedback or reports and commendations on the quality of service delivery provided by the different officials/offices of the City Government. The MMP focal unit is the Human Resource Management Office at Telephone Number 077-7922060.
363
ALLOWABLE PERIOD OF EXTENSION DUE TO UNUSUAL CIRCUMSTANCES The Pledges of Commitment made by each department shall be the service standards to be followed in availing the more than one hundred frontline services identified in the second edition of the City of Batac’s Citizen’s Charter. However, we also provide an allowable period of extension of the response time in the availment of the frontline services when there are unusual circumstances such as emergencies, period of disasters and calamities and unavailability of signatories due to personal circumstances beyond their control and official businesses.
364
CLIENT FEEDBACK FORM
Name:Address:
Office visited:Services availed:
OUR OFFICE: YES NO1 Was it easy to locate?2 Is the office clean and orderly?3 Was there a long waiting line of clients?4 Did you find proper directional signs/instructions?
PERSONS RESPONSIBLE:1 Is the employee in-charge available?2 Is the employee in-charge knowledgeable?3 Is the employee in-charge accommodating?4 Did you feel comfortable?5 Were you made to wait long?6 Were they respectful?7 Were your needs attended promptly?
REQUIREMENTS:1 Were you informed the needed requirements to present?2 Were there many additional requirements?3 Were you given proper information on how to get the requirements?4 Were you made aware of how much you will have to pay?
OFFICERS/OFFICIALS:1 Were the authorized officer/officials present?2 Did it take him/her/them too long to sign the document?
INFORMATION:1 Is the document needed readily available?2 Is the document well organized?3 is the data complete?4 Is the data relevant to your request?5 Are the instructions clear, brief and concise?
OTHER COMMENTS AND SUGGESTIONS:
The City Government thank you for availing our services. Because we wanted to serve youbetter, kindly answer the questions relevant to your visit. Your responses will be of great help inimproving the services intended for you.
Please drop at designated Complaint/Commendation drop Boxes at the City Hall