Making the tablet a safe, secure, productive tool for Healthcare

Maria Burpee, April 2013

Today’s agenda, working towards the device:

• Your Objectives• Effective apps• Security,

Manageability, TCO

• Device Choices

all share common goal of better patient care

What are your mobility objectives?

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Clinicians, Nurses

IT Senior Execs

What are your IT objectives?

Paperless NHS

Data Growth

Information Governance

Resourcing and Cost Containment

Application Provisioning

• IT feels the pain of manageability• Need devices that fit easily into existing infrastructure

• Simple to manage, secure, support • Managed transitions, family commonality, compatibility

• A Tablet that deploys 11 times faster, saving 140 hours• Tablet Software updates 99% faster, saving 49 hours

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What’s the value of security on mobile devices?

• Mobile technology means breaches and breaches mean fines• Tablets with built-in security features like encrypted hard

drive, smart care reader and fingerprint reader protect against breaches• IT spends less time on securing devices & more time on

next clinical app to drive better patient care or solve business issue

What are your CxO’s objectives?

Cost Savings

Compliance

Staff Productivit

y Income Optimisation

Patient Satisfaction

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• Healthcare systems everywhere faced with tremendous cost pressures• Chose tablets that save money over the lifecycle of the

device• Tablet costs come from many places, from purchase to

training• Some tablets will be supplied, others will allow BYOD

which comes with costs

What is the TCO of a tablet?

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Costs come from:

Licensing provisioning and management

Policy development

1:2 Provisioning

• A ₤500 tablet, after connecting, securing and managing can cost 4.5 times the device cost, ₤2250!• Consider things like in-house battery replacement vs.

returning units can save money• Look at Total Cost of Ownership not just Acquisition Cost

What are your clinical objectives?

Patient Safety

Quality of Care

Access to Informatio

n Personal Productivity and satisfaction

Cutting Complexity

• Freedom to move, flexibility, access to information at the point of care• Reduce errors, route things more effectively, enable bedside

admission/transfer/dismissal, check for allergies or medications• Enabling the community of care with home visits or

doctors working from home

What do you want to do with the tablet?What tablets are being used

for:

Accessing and updating patient information

Accessing medical reference information

ITDMs also say:

There are hospital applications that tablets can’t access

There are applications that can be accessed with limited functionality

• Caregivers will capture, create and consume content across many devices, so ability to dock with monitor and full keyboard and mouse means right device for the right task• Swappable batteries, battery life of up to 20 hours, 80%

recharge in 1 hour means devices that can easily work across shifts

How will your clinicians use the tablet?

• Windows 8 apps for Healthcare –for clinicians and patients• Collaboration is 4th C (consume, create, capture, collaborate)

• Virtual review boards, community of care, working from home• Video/voice/data collaboration is key benefit of tablets

in clinical workflow; a tablet for better productivity

Which device will you choose?

• iPads are popular because people are familiar with them “consumerization of IT”, that doesn’t mean they are right for Healthcare• Chose devices ultimately based on your users and your

workflow• Don’t tackle BYOD alone, work with an expert to protect

data• Many vendors, many form factors, many choices

Choose a vendor that can provide great support and training, understands use of technology in the clinical workflow and ultimately a vendor that has a tablet that meets your objectives and can improve patient care and clinician productivity while still being manageable, secure and cost effective.

Thank You

Sources:Tablet TCO InfographicHealthcare Tablet Management Survey StudyReport Dell Latitude 10 with Windows 8 vs. Apple iPad