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The top documents tagged [service management class]
OPSM 405 Service Management Class 12: Yield management: discount allocation and pricing Koç University Zeynep Aksin
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262 views
OPSM 405 Service Management Class 11: Service Experiences Koç University Zeynep Aksin
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222 views
OPSM 405 Service Management Class 5: Introduction to Service Quality Chapter 8 Koç University Zeynep Aksin
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216 views
OPSM 405 Service Management Class 19: Managing waiting time: Queuing Theory Koç University Zeynep Aksin
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220 views
1 OPSM 405 Service Management Class 15: Yield management: introduction Koç University Zeynep Aksin
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219 views
OPSM 405 Service Management Class 13: Review Koç University Zeynep Aksin
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215 views
1 OPSM 405 Service Management Class 16: Yield management: overbooking Koç University Zeynep Aksin
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219 views