taking telehealth mainstream

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NETRC Partners: NETRC Regional Conference | May 23+24, 2017 Taking Telehealth Mainstream UMass Hotel and Campus Center in Amherst, MA

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Page 1: Taking Telehealth Mainstream

NETRC Partners:

NETRC Regional Conference | May 23+24, 2017

Taking TelehealthMainstream

UMass Hotel and Campus Center in Amherst, MA

Page 2: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream2

About Us

www.netrc.org

This activity has been planned and implemented in accordance with the Essentials and Standards of the Maine Medical Association Committee on Continuing Medical Education and Accreditation through the partnership of Maine Medical Education Trust and Medical Care Development. The Maine Medical Education Trust is accredited by the Maine Medical Association to provide CME activities for physicians.

The Maine Medical Education Trust designates this live activity for a maximum of 3-9 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Our Partners

The Northeast Telehealth Resource Center (NETRC) has a mission to increase access to quality health care services for rural and medically underserved populations through telehealth. Our service area includes New England, New Jersey, and New York.

We are proud to be part of the National Consortium of Telehealth Resource Centers funded by the Health Resources and Services Administration’s Office for the Advancement of Telehealth. NETRC is one of 12 Regional Resource Centers and works closely with two National Centers – the Center for Connected Health Policy and the Telehealth Technology Assessment Center.

Visit our website or call for FREE resources and technical assistance!

The Northeast Telehealth Resource Center has been made possible by grant number G22RH30352 from the Office for the Advancement of Telehealth: HRSA / DHHS.

Leadership Forum

Sign up to get involved today (no cost)! www.TelehealthLeaders.org

NETRC announces an exciting new initiative to:

Promote ongoing

networking among local

telehealth directors/

managers/coordinators,

clinicians, government

agencies, payers, and

other stakeholders.

Facilitate dynamic

conversations to foster

collaborative problem

solving.

Collaboratively

engage external

partners to raise

awareness of telehealth’s

potential to increase

access, decrease costs,

and much more.

Leverage our

collective knowledge,

testimonials, best

practices, data, and

resources to support

change.

11 Parkwood Drive, Augusta, ME 04330 | [email protected]

Page 3: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream 3

Welcome!

Conference Wi-Fi:

Network: UMASSUsername: 86933259Password: 39323702

We have an exciting agenda planned with 25 speakers from

across the northeast and from as far as Alaska and Florida.

Months of planning have gone into carefully crafting an

event which will allow you to learn about best practice

and innovation, network with colleagues, and identify

new opportunities to leverage telehealth. During each

session, we encourage you to talk with your neighbors, ask

questions, think critically, and most importantly, have fun!

We’ll serve plenty of coffee and more (including lunch

on Wednesday), but if you need an extra boost, Harvest

Market (8am- 9pm) and the Blue Wall dining facility

(10:30am – 7pm) are open on the 2nd floor.

Don’t forget to turn in your ticket for a chance to win a

webcam and speakerphone during the closing session

sponsored by the University of Vermont Medical Center.

Also, don’t miss our special announcement about the

Northeast Telehealth Leadership Forum, an exciting new

initiative to promote collaborative problem solving and

resource sharing throughout the region.

As always, please don’t hesitate to stop a member of the

NETRC team with questions. We’re honored that you chose

to spend your time with us – together, we are Taking

Telehealth Mainstream!

Sincerely,

Danielle, Andrew, Terry, Judy, Michael, and Phonse

Danielle Louder Program Director

Andrew Solomon, MPH Project Manager

Terry Rabinowitz, MD, DDS Principal Investigator

Judy Amour, MA UVM Coordinator & TA Specialist

Michael Edwards, PhD Researcher & Evaluator

Phonse Allen-Laney Project Assistant

Welcome to the 2017 Northeast Regional Telehealth Conference!

Page 4: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream4

Special Thanks to Our Sponsors!

3Derm Systems, Inc.

American Well

Blue Cirrus Consulting

ePlus Technology, Inc.

InSight Telepsychiatry

Johnson and Johnson

MouthWatch, LLC

OneVision Solutions

VGo

conference co-sponsors

lunch sponsors

networking sponsors

friends of the conference

media sponsors

break sponsors

Page 5: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream 5

Pre-Conference Workshops + Networking

Tuesday Agenda

12:30 – 1:00 Registration Open • 9TH FLOOR LOBBY

1:00 – 2:30

Workshop Series I (advanced registration required)

Legal and Regulatory Issues in Telehealth: Offering Services in the Northeast and Beyond • ROOM 904

Review everything you need to know about telehealth reimbursement laws, professional liability coverage, state regulations and licensing requirements, professional standards of practice, and more.

Speaker: Nathaniel M. Lacktman, Esq., Partner, Foley & Lardner LLP

Applications in Store and Forward Telehealth • ROOM 917

Explore the benefits and practical approaches to implementing and sustaining a teledermatology or a diabetic retinopathy screening program.

Speakers: Julie H. Lin, MD, Associate Professor of Medicine, Division of Dermatology, University of Vermont Larner College of Medicine; and Casey Castner, Telehealth Support, Finger Lakes Community Health

Telehealth Technology Lab (offered twice) • ROOM 905

Discover the essentials of telehealth technology and technology assessment to evaluate your needs - includes a variety of hands-on demos.

Speakers: Garret Spargo, MA, Principle Investigator; and Doris T. Barta, MHA, Director, National Telehealth Technology Assessment Resource Center

2:30 – 3:00 Networking Break (coffee & tea provided) • ROOM 911

3:00 – 4:30

Workshop Series II (advanced registration required)

Essentials of Telebehavioral Health • ROOM 904

From “HIPAA-compliance” to getting paid, this session will serve as your first step in starting your own telebehavioral health practice.

Speaker: Jay Ostrowski, MA, LPC/S, NCC, DCC, ACS, CEO, Behavioral Health Innovation, Technical Advisor, Mid-Atlantic TRC

Successful Telehealth Business Models for the Health System, Hospital, or Clinic • ROOM 917

How can your telehealth program be sustained? Join us to dissect a variety of business models to help frame your next business plan.

Speakers: Elizabeth A. Krupinski, PhD, FSIIM, FSPIE, FATA, Professor & Vice Chair for Research, Department of Radiology & Imaging Sciences, Emory University; and Danielle Louder, Program Director, Northeast Telehealth Resource Center

Telehealth Technology Lab (offered twice) • ROOM 905

Discover the essentials of telehealth technology and technology assessment to help evaluate your needs - includes a variety of hands-on demos.

Speakers: Garret Spargo, MA, Principle Investigator; and Doris T. Barta, MHA, Director, National Telehealth Technology Assessment Resource Center

You’re Invited!! Evening Networking Reception 5:00 – 6:30 Amherst Room (10th Floor)Connect with colleagues from across the region and beyond! Light hors d’oeuvres served.

Dinner Suggestion: Did you know The Princeton Review ranks UMass

Dining the best in the country? We encourage you to explore the Blue Wall dining facility

(10:30am – 7pm) on the 2nd floor (dinner not included with registration).

Page 6: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream

Full-Day Conference Agenda

Wednesday Morning

6

7:30 – 8:00 Exhibit Hall and Registration Open (coffee, tea, & morning snack provided) • 1ST FLOOR CONCOURSE

8:00 – 8:15 Welcome • CAMPUS CENTER AUDITORIUM

8:15 – 9:00 Keynote Address: Taking Telehealth Mainstream • CAMPUS CENTER AUDITORIUM

Setting the stage for the day, we’ll explore the history of the successes and failures in telehealth and consider future opportunities for comprehensive telehealth integration.

Speaker: Elizabeth A. Krupinski, PhD, FSIIM, FSPIE, FATA, Professor & Vice Chair for Research, Departments of Radiology & Imaging Sciences, Psychology, and Medical Informatics, Emory University

9:00 – 9:45 Local Perspectives: What does “Mainstream” Telehealth Mean? • CAMPUS CENTER AUDITORIUM

How might telehealth shape the future of urban academic medical centers or rural health systems? Discover the ideas and opinions of two Massachusetts leaders.

Speakers: Heather M. Meyers, MBA, Sr. Program Manager, Digital Health, Innovation & Digital Health Accelerator, Boston Children’s Hospital; and Rebecca Bialecki, PhD, Vice President of Community Health and Chief Change Agent, Heywood Healthcare

9:45 – 10:30 Emerging Models in Telehealth: eConsults, Project ECHO, and More • CAMPUS CENTER AUDITORIUM

Learn how the Community Health Center, Inc. and the Weitzman Institute are revolutionizing telehealth in Connecticut and beyond.

Speaker: Daren Anderson, MD, VP/Chief Quality Officer, Community Health Center, Inc., Associate Professor of Medicine, Quinnipiac University, Director, Weitzman Institute

10:30 – 11:00 Networking in the Exhibit Hall (coffee & tea provided) • 1ST FLOOR CONCOURSE

11:00 – 12:00

Breakout Sessions Featuring Regional Programs (choose one)

Infusing Telehealth Technology into Academic Healthcare Curricula • ROOM 162/75

Join the UMass College of Nursing to explore how they have successfully integrated telehealth seamlessly into their undergraduate and graduate curricula through an innovative Telehealth Training Laboratory.

Speakers: Jean DeMartinis, PhD, FNP-BC, Associate Professor; and Gabrielle Abelard, DNP, PMHNP-BC, Clinical Assistant Professor, College of Nursing, University of Massachusetts Amherst

Strategic Approaches to Integrating Telehealth: A Health System Perspective • ROOM 165/69

Discover how New York’s largest health system, Northwell Health, is integrating a variety of telehealth services, from eICU to home monitoring and direct-to-consumer services.

Speaker: Iris Berman, RN, MSN, CCRN-K, VP, Telehealth Services, Northwell Health

A Community Hospital’s Journey into DTC Virtual Care • ROOM 168

York Hospital will discuss their experiences in planning, designing, piloting, and marketing a direct-to-consumer urgent care service in southern Maine.

Speaker: Erich Fogg, PA-C, MMSc, EM-CAQ, Clinical Lead, Virtual Care Walk-in Service, York Hospital

12 Essential Steps to Building a Telemedicine Program • ROOM 174/76

North Country Telehealth Partnership (NY), with over 3,000 patient encounters since 2014, will share their process for effectively growing a rural telehealth program.

Speakers: David C. Johnson, Telehealth Program Coordinator, Fort Drum Regional Health Planning Organization; and Katy Cook, MS, Telemedicine Project Coordinator, Adirondack Health Institute

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NETRC Regional Conference 2017 • Taking Telehealth Mainstream 7

Full-Day Conference Agenda

Wednesday Afternoon

12:00 –1:00 Lunch (provided) and Exhibit Hall • CAMPUS CENTER AUDITORIUM

1:00 – 2:00

Breakout Sessions Featuring Regional Programs (choose one)

Aging in Place with Community-Based Remote Monitoring Programs • ROOM 162/65

Innovative programs coordinated through town and county governments are offering telehealth services to improve health outcomes for seniors, from increased engagement and physical activity to decreased hospitalizations.

Speaker: James L. Lisher, Chairman of the New Canaan iSTEP Seniors Telehealth Wellness Program and TIPS-CT Low Income Senior Telehealth Program

Critical Access to Critical Care: Utilizing Connected Care Partnerships to Support Rural Healthcare Teams • ROOM 165/69

Explore how D-H Connected Care is linking rural hospitals to a centralized hub 24/7 to support critical Emergency Department and ICU services.

Speakers: Colleen Clancy Harrington, RN, MSN, M.Ed, CNOR TeleEmergency Program Manager; and Kara Desjardins, MBA, TeleICU Program Manager, Dartmouth-Hitchcock Connected Care

The Day Your Non-Acute Care is Virtually Augmented • ROOM 168

The Spaulding Rehabilitation Network, a member institution of the Partners Healthcare System (MA), will share their initiatives to offer virtual consultations, virtual care coordination, and direct-to-patient virtual visits.

Speaker: Jaye E. Hefner, MD, Chief of Medicine, Spaulding Rehabilitation Hospital; and Cheng Bin Zhang, Telehealth Program Manager, Spaulding Rehabilitation Network

Increasing Access: Leveraging Telemental Health to Reach Unique Populations • ROOM 174/76

A panel of local leaders will identify best practices and lessons learned in delivering telemental health services to a variety of populations, including rural nursing home residents, pregnant and postpartum women, and private practice clients.

Speakers: Terry Rabinowitz, MD, DDS, Professor, Departments of Psychiatry and Family Medicine, Larner College of Medicine, Medical Director, Division of Consultation Psychiatry and Psychosomatic Medicine, University of Vermont Medical Center; Nancy Byatt, DO, MS, MBA, FAPM, Medical Director, MCPAP for Moms, Associate Professor of Psychiatry and Obstetrics & Gynecology, UMass Memorial Medical Center/UMass Medical School; and Sheryl LaCoursiere, PhD, PMHNP-BC, FNP-BC, APRN, Clinical Assistant Professor, College of Nursing and Health Sciences, University of Massachusetts Boston

2:00 – 2:30 Networking Break in the Exhibit Hall (Coffee, tea, cookies, & brownies provided)

2:30 – 3:15 The Legal and Regulatory Outlook • CAMPUS CENTER AUDITORIUM

We’ll identify opportunities to address emerging legal and regulatory issues that might need to be considered before telehealth really goes “Mainstream”.

Speaker: Nathaniel M. Lacktman, Esq., Partner, Foley & Lardner LLP

3:15 – 3:45 The Future of Telehealth Technology • CAMPUS CENTER AUDITORIUM

As telehealth continues to grow, what will become the “mainstream” technology? Join us for bold predictions.

Speaker: Garret Spargo, MA, Principle Investigator, National Telehealth Technology Assessment Resource Center

3:45-4:00 Closing • CAMPUS CENTER AUDITORIUM Don’t miss our door prize drawings and a special announcement about the Northeast Telehealth Leadership Forum.

Page 8: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream8

This Year’s Presenters

Gabrielle Abelard, DNP, PMHNP-BC, Clinical Assistant Professor, College of Nursing, University of Massachusetts Amherst

Daren Anderson, MD, VP/Chief Quality Officer, Community Health Center, Inc., Associate Professor of Medicine, Quinnipiac University, Director, Weitzman Institute

Doris T. Barta, MHA, Director, National Telehealth Technology Assessment Resource Center

Iris Berman, RN, MSN, CCRN-K, VP, Telehealth Services, Northwell Health

Rebecca Bialecki, PhD, Vice President of Community Health and Chief Change Agent, Heywood Healthcare

Nancy Byatt, DO, MS, MBA, FAPM, Medical Director, MCPAP for Moms, Associate Professor of Psychiatry and Obstetrics & Gynecology, UMass Memorial Medical Center/UMass Medical School

Casey Castner, Telehealth Support, Finger Lakes Community Health

Katy Cook, MS, Telemedicine Project Coordinator, Adirondack Health Institute

Jean DeMartinis, PhD, FNP-BC, Associate Professor, College of Nursing, University of Massachusetts Amherst

Kara Desjardins, MBA, TeleICU Program Manager, Dartmouth-Hitchcock Connected Care

Erich Fogg, PA-C, MMSc, EM-CAQ, Clinical Lead, Virtual Care Walk-in Service, York Hospital

Colleen Clancy Harrington, RN, MSN, M.Ed, CNOR TeleEmergency Program Manager, Dartmouth-Hitchcock Connected Care

Jaye E. Hefner, MD, Chief of Medicine, Spaulding Rehabilitation Hospital

David C. Johnson, Telehealth Program Coordinator, Fort Drum Regional Health Planning Organization

Elizabeth A. Krupinski, PhD, FSIIM, FSPIE, FATA, Professor & Vice Chair for Research, Departments of Radiology & Imaging Sciences, Psychology, and Medical Informatics, Emory University

Nathaniel M. Lacktman, Esq., Partner, Foley & Lardner LLP

Sheryl LaCoursiere, PhD, PMHNP-BC, FNP-BC, APRN, Clinical Assistant Professor, College of Nursing and Health Sciences, University of Massachusetts Boston

Julie H. Lin, MD, Associate Professor of Medicine, Division of Dermatology, University of Vermont Larner College of Medicine

James L. Lisher, Chairman of the New Canaan iSTEP Seniors Telehealth Wellness Program and TIPS-CT Low Income Senior Telehealth Program

Danielle Louder, Program Director, Northeast Telehealth Resource Center, Co-Director, MCD Public Health

Heather M. Meyers, MBA, Sr. Program Manager, Digital Health, Innovation & Digital Health Accelerator, Boston Children’s Hospital

Jay Ostrowski, MA, LPC/S, NCC, DCC, ACS, CEO, Behavioral Health Innovation, Technical Advisor, Mid-Atlantic TRC

Terry Rabinowitz, MD, DDS, Professor, Departments of Psychiatry and Family Medicine, Larner College of Medicine, Medical Director, Division of Consultation Psychiatry and Psychosomatic Medicine, University of Vermont Medical Center

Garret Spargo, MA, Principle Investigator, National Telehealth Technology Assessment Resource Center

Cheng Bin Zhang, Telehealth Program Manager, Spaulding Rehabilitation Network

We are proud to present our esteemed speakers!

Page 9: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream 9

Complete Telehealth SolutionA Seamless Virtual Care Platform

www.avizia.com

Only Avizia delivers the equipment, software and services needed to connect the right provider to the right patient at the right time.Our solutions are specifically designed for clinical use, allowing you to quickly and effectively launch your telemedicine program.

• Flexible solutions that are easy to set up, control and support • Streamlined designs make our equipment and software easy to use • Easily connect with your patient workflow software, EMRs, and other systems • e-Visits to manage chronic diseases, provide urgent care, and routine check-ups • FDA registered, HIPAA compliant, and tested to international standards

For more information email us at [email protected] or call 571.267.2999

Patient Care - Connected

Page 10: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream

Full-Day Conference Agenda

10

The mission of MCD Public Health , lead partner of the Northeast Telehealth Resource Center, is to improve the health and well-being of all people.

Our commitment is to increase the effectiveness of health care and public health systems to help people stay and become healthy.

MISSION

HOW WE DO THIS

We achieve this through:• Forming partnerships with communities,

organizations, and governments

• Developing and operating creative, compassionate, and practical programs

• Providing technical advice and assistance to enhance the capacity of others

www.mcdph.org11 Parkwood DriveAugusta, ME 04330

207.622.7566

Page 11: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream

Full-Day Conference Agenda

11

is rapidly expandingin telehealth

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Stop by to learn what others are doing

Booth #8

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Delivering the Last Mile in Healthcare

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Page 12: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream12

o Reduce spending on referrals by triaging skin concerns

Better Optics. Better Care. Teledermatology made practical

o Expedite appointments for patients with urgent conditions

o Open dermatology capacity to bring more patients in-network

Where The Patients Are.

Stop by booth #6 to say hello

Increasing Access to Behavioral Health Care

Telepsychiatry Providers

ON-DEMAND

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INPATHY

www.InSightTelepsychiatry.com856.797.4772

Telemedicine System Design & Sales

TelepresenceProfessional Implementation

www.onevisionsolutions.com (877) 866-9800

Ongoing Support, Service & Training

Page 13: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream 13

Connect with AMD at the NETRC conference to find out more!

Telemedicine Encounter Management Solutions

Many patients still face the hardships of travel time to the closest appropriate facility. Telemedicine is a key ingredient for bringing quality and affordable care to patient’s in their own communities.

Increase Your Patient’s Access to Healthcare with AMD’s Telemedicine Encounter Management Solutions:

• Real-time patient exams from any remote location.• Capture medical data with quality medical devices.• Export encounter data for seamless integration with your EMR.

www.amdtelemedicine.com 1-978-937-9021

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NETRC Regional Conference 2017 • Taking Telehealth Mainstream14

NewEnglandRuralHealth.org | 802-453-5475

PROUDLY SUPPORTING THIS YEAR’S NETRC REGIONAL TELEHEALTH CONFERENCE

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Learn more at www.ironbowhealthcare.com

expanding the boundaries

of healthcare

Page 15: Taking Telehealth Mainstream

NETRC Regional Conference 2017 • Taking Telehealth Mainstream 15

TELEDENTThe first teledentistry platformdesigned by dentists and hygienists for private practices, clinics, public health programs and managed care settings.

The future of dentistry is here.

mouthwatch.com | 877.544.4342

Live streaming video plus cloud-based shared images and exams allow dental professionals toreach patients anywhere - making screenings, consultations, referrals and care easier to access.

©2017 ePlus inc. All rights reserved. ePlus, the ePlus logo, and all referenced product names are trademarks or registered trademarks of ePlus inc. All other companynames, logos, and products mentioned herein are trademarks or registered trademarks of their respective companies.

Drive BetterPatient Outcomes

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Jeff Mann

Healthcare organizations rely on ePlus for transformative IT: + Big Data/Analytics+ Cloud+ Security+ Telemedicine/Telehealth

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Speakers:

To learn more and register, visit forum.intouchhealth.com/2017forum

Topics:

July 24-26, 2017The Fess Parker–A Doubletree by Hilton Resort | Santa Barbara, CA

Christopher Colby, MD, Mayo ClinicBart M. Demaerschalk, MD, Mayo ClinicJohn Glaser, Ph.D., Cerner Corp.Tanya Holt, MD, University of SaskatchewanDavid Konur, FACHE, Cardiovascular Institute of the SouthJonathan Linkous, MPA, American Telemedicine AssociationBBrian Miller, Ph.D., Intuitive SurgicalHerb Rogove, DO, InTouch HealthJeffrey Sadowsky, MD – Orlando Health

Healthcare System Telemedicine Strategy: From Service Line to EnterpriseNewborn Resuscitation: Telemedicine When Lives Are At StakeSee the Future – Industry PanelRegulatory Compliance and Policy Considerations for Telemedicine 2.0Total Cost of Ownership – Build vs. BuyManaging Critical Care Patients From Afar: TeleICU Clinical ExperienceNeNew Strategies for Physician Capacity ManagementImproved Outcomes with Tele-Behavioral HealthAdvancing Interoperability with your EHR

Page 16: Taking Telehealth Mainstream