talent solutions benchmark executive summary

Talent Solutions Benchmark – Executive Summary

Comparative Study of 51 HRIS solutions in the EMEA & US market – Q3 2013

Talenteev Talent Solutions Benchmark Preamble

This document is a concise description of the study, accompanied by an executive summary!

The complete comparative study (250+ pages) gives details about the criteria cited below and the positioning of the 51 audited solutions based on their functional coverage, user experience, popularity on social networks, integration with the key ERP in the market, provision of mobile solutions…

For further information about the full version of the study, contact us by email ([email protected]) or by phone on 01 84 16 03 31.

Discover the Top 5 HRIS solutions, with Talenteev!

As you may know, the " Talent Solutions Benchmark Q2 2013 ", published in July 2013, was a big success Its presentation at the HR Tech of Las Vegas 2013 and the various clients feedbacks are our pride!

As a continuation, Talenteev is pleased to present you the new version of the study corresponding to the Q3 2013. A new version that contains more audited solutions, three new comparative criteria and clients feedbacks, compared to the Q2 version (for further information about the full version please contact us:

[email protected]).

This comparative study is dedicated to HRIS/HR managers and HR/IS executives. It is meant to help you save time while efficiently evaluating the solutions corresponding to the implementation of your HR

processes.

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In order to provide a clear overview on the strategies revolving around the talent management solutions, Talenteev has conducted a study on 51 TM solutions, gathering the most widespread in the EMEA and US

market. This study is based on an original and innovative Benchmarking Methodology conceived by Talenteev Labs©. Our Benchmark ranks the 51 solutions in the HRIS Landscape Chessboard, based on

consultants inputs, projects experience feedbacks and the TM market best practices.

Why?

HR function maturity around the Talent Management issues is strongly evolving.

The War for Talents reached its peak.

The HRIS is becoming the cornerstone of the organizations IT/HR strategies.

How?

A financial engagement to make cost-effective.

IT/Business Teams Mobilization.

A diversified and rich offer.

A fleeting Technological environment.

Investing in the solution

Talenteev Talent Solutions Benchmark Investing in a Talent Management Solution

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The elaboration of the Talent Management Solutions Benchmark, which has required more than three months of analysis, uses an out-of-the-box methodology based on the following outlines:

Talenteev Talent Solutions Benchmark Talenteev Benchmarking Methodology

•Documents provided by the editors

•Solutions Demonstrations

• Interview with editors

• Interviews with clients

•Clients (CAC 40/SBF120/SMB) feedbacks

•Feedbacks gathered from e-Tal’man

•HR Expertise/monitoring

•HRIS Expertise/monitoring

•Talenteev consultants feedbacks

•TSBM’13 Q2 feedbacks

• Interviews with mentors & solutions specialists

•Participation in HR forums

•Participation in HRTech (Las Vegas 2013)

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50+Audited

solutions

Talenteev Talent Solutions Benchmark Audited solutions: 51 solutions, 48 major market players

1. Roadmap ..…….……………………………………………………………………

2. Executive Summary …………………………………………………….………

3. Talent Solutions Benchmark ..……………………………………………

1. Context ………………………………………………………………………………….

2. Methodology ………………………………………………………………………….

3. eTalMan …………………………………………………………………………………..

4. The Results .……………………………………………………………………………

i. Solution Cards …....…………………………………………………………………

ii. Talent Solutions Chessboard …………………………………………………..

iii. Process Coverage Temperature …………………………………………..….

iv. Deployment Landscape ……………………………………………………….….

v. SMB Compliance …………………………………………………………………….

vi. HRIS Puzzle ……………………………………………………………………………..

vii. Cost Atom ………………………………………………………………………………..

viii. Social Influence .………………………………………………………………………

ix. User Experience ……………………………………………………………………..

x. Update Policy …………………………………………………………………………..

4. Appendices …………………………………………………………………….….

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p3

p6

p32

p35

p39

p42

p43

p44

p102

p140

p156

p162

p167

p175

p181

p207

p221

p244

Talenteev Talent Solutions Benchmark Contents (Full Study)

10 comparative criteria have been analyzed so as to present and assess the different specificities of the 51 audited solutions and to provide you with an overview of the HRIS market!

Finance

Cost Atom

Solution Card

Social Influence

SMB

Compliance

General Information

Ergonomics

User

Experience

HRIS Puzzle Update Policy

Deployment

Landscape

Technology

Functionalities

TS

Chessboard

Process Coverage

Temperature

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Talenteev Talent Solutions Benchmark Analysis criteria

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Talenteev Talent Solutions Benchmark Analysis criteria

This document is a concise description of the study, accompanied by an executive summary!

The complete comparative study (250+ pages) gives details about the criteria cited below and the positioning of the audited solutions based on their functional coverage, user experience, popularity on social networks, integration with the key ERP in the market, provision of mobile solutions…

For further information about the full version of the study, contact us by email ([email protected]) or by phone on 01 84 16 03 31.

Spécificités

editor’s description

5 Countries

Deloyment Integration

Recruitment Performance Competency Compensation

Learning Career Potential Succession

Reporting Social

Process covered by the solution. Only the ones with the « check » signs are covered by the solution.

Key Points and specific functionalities offered by the solution.

Details about the solution provider

This map shows the services’ availability around the world.

Information about deployment can

be found here

Customization level, availability of Multi-languages and preconfigured

solution by sector / size.

Editor’s Name [ solution’s Name] Editor’s Logo

Personalization

Multi-languages

Solution by sector

Solution by size

Modular Solution

Configurability

GUI Customization

On Premise

Cloud

Hybrid

Mobile

Generic Connector

Specific Connector

Integration Platform

Others Integration tools offered by the solution provider and the list of ERP for which specific integration tools are

already developed/provided.

« Nationality » of the editor

Number of clients and active users

Talenteev Talent Solutions Benchmark Analysis criteria (1/10) : Solution card (51 cards available)

A functionalities matrix, which consists in almost 150 features covering the eight talent management processes (Recruitment, Performance, Competency, Compensation, Learning, Succession, Career and Potential) has been established by Talenteev Labs and 37 solutions, among 51 audited in this study, have been accurately analyzed!

Given the diversity of the market offerings and the evolving talent management challenges, the choice of the most adequate solution has become tactical if not strategic : the chess game analogy is rather pertinent!

Within this scope, Talenteev Labs has modeled the HRIS solution landscape by a 6 zones Chessboard; each zone being symbolized by a Chess piece. We have placed the 37 audited solutions on the TS Chessboard!

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A talent management solution has to satisfy a simple but usually neglected condition: To meet the

business needs!

This study does not certify that a given solution will satisfy with certainty all your functional needs

but it is meant to be a precious guide to help you choose the adequate solution without resorting

to a third party: save time and reduce costs!

Talenteev Talent Solutions Benchmark Analysis criteria (2/10) : functional assessment : The TS Chessboard (1/4)

8 Talent Management processes

32 Sub-processes

145 Functionalities and features


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Process Sub-process Audited functionalities

(Covered / Not covered/ Partially covered) P

erf

orm

ance

Objectives setting

Objectives setting

Configurability of goals visibility

Interview guide

Targets library

Multi form

Targets cascading

Objectives monitoring & measurement

Monitoring the achievements

Performance measurement automation

Feedbacks

Achievement of collective goals measures (inheritance)

Achievement of individual goals measures

Team goals

Transversal Objectives

Assessment

Manager side evaluation

Employee side evaluation (self-assessment)

360° evaluation

540° evaluation

Configurable evaluation (workflows, stages ...)

Assessments' delegation

If you want to have access to the functionalities matrix contact us: [email protected].


Herein an extract of the functionalities matrix for the Performance management process:

#5 #4 #3 #2 #1

Functional Coverage

Discover the ranking of all the 37 audited solutions for each process (Recruitment, Performance, Competency, Compensation, Learning, Succession, Career and Potential) as well as the Top 3 solutions for each process by asking for the full version : [email protected].

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Based on the Talent Solutions Chessboard and the functionnalities matrix, we are pleased to unveil the Top 5 solutions covering the lagest talent management scope (concerning the 8 TM processes). It is about the solutions that offer the most built-in functionalities as indicated in the functionalities matrix.

Nevertheless, it is important to consider that this depends on the context, the constraints and the needs. Let’s keep in mind that in certain situations a Pawn could be more useful than a Queen in a Chess game!

Recruitment Performance

Competencies Compensation

Learning Career Succession

Potential

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Talenteev Talent Solutions Benchmark Analysis criteria (2/10) : functional assessment : Champion(s) per process!

Taking into consideration the TS Chessboards, Talenteev Labs has measured, for each process, the coverage level by the audited solutions and presented it using a tool named the « Process Coverage Temperature ». The eight processes have been classified into four health levels: Top Shape, Healthy, Recovering and Sick.

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Learning

Career

37

40

OC

Healthy

Sick

Recovering

Top Shape

Performance

Compensation

Competency

Succession Potential

Recruitment

Talenteev Talent Solutions Benchmark Analysis criteria (3/10) : The Process Coverage Temperature

This criterion deals with the adequacy level of each solution with the SMB specificities.

Several criteria were considered to classify the talent management solutions into three adaptation levels:

• Unsuited

• Poorly suited

• Adapted to SMB

The classification of the audited solutions is communicated by means of the “SMB Compliance Podium”:

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Solution6 Solution7 Solution8

Solution4 Solution5

Solution1 Solution2 Solution3

Talenteev Talent Solutions Benchmark Analysis criteria (4/10) : SMB Compliance

The user interaction with the solution has to be straightforward, easy and fruitful. Therefore, the user experience assessment should start with the identification of the user needs that are classified by priority order: from client service to client experience.

Talenteev has distinguished between four main factors, based on the collaboration with UX experts, in order to assess the audited solutions user experience; namely: satisfaction of the functional needs (Functionality), easiness of the solution usage (Usability), the desirability of the esthetical aspects (Desirability) and the branding features (Branding).

In order to classify the audited solutions, we have considered a three levels UX scale (level 3 being the best):

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Functionality

Desirability

Branding

Usability

Level 1 : Fundamental

Level 2 : Believable

Level 3 : Meaningful

Talenteev Talent Solutions Benchmark Analysis criteria (5/10) : User Experience (1/2) : Methodology

After analysis of the User Experience of 17 among 51 audited solutions in this study, we are pleased to unveil the Top 3 of the studied solutions.

Indeed, 17 solutions have been accurately analyzed by Talenteev through several demonstrations presented by the solution providers and multiple webinars and videos detailing the available functionalities and portals.

We have also conducted a panel of solutions users so as to discuss about the obtained results and retrofit them if needed.

Even if the following solutions differentiate from one another, we have noticed considerable efforts from the editor to ease the solution usage. Actually, 17,5% of them have reached the maximum score and about 65% have taken the 2nd level (believable).

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#2 #1 #3 Discover the ranking of the 17 audited solutions by asking about access modalities to the full version

by contacting us on : [email protected].

Talenteev Talent Solutions Benchmark Analysis criteria (5/10) : User Experience (2/2) : Top 3

The importance of social networking within any successful marketing strategy has made the social influence, based on “Social Actions“, an independent criterion of this study (Social networks included in this study are the most wide-spread).

An action = like, follower, subscribers, recommendations, etc. Based on these actions we implemented the two graphical tools: “Social Radar” and “Social Scale”.

« Social Radar »: Allowing intra-analysis to present the popularity of a given solution provider within the studied networks.

« Social Scale » : General ranking of editors with regard to their popularity (influence?) on the studied social networks, using as a reference the average of social actions.

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30k

12k

Supported

Lifted up

Let down

Talenteev Talent Solutions Benchmark Analysis criteria (6/10) : Social Pop (48 solution providers)

The update modalities assessment of the talent management solutions encompasses the 3 stages of the update installation:

• Pre-installation

• Installation

• Post-installation

A weighting of every installation stage modalities allowed to calculate a score for each solution, and classify them on the “Update Installation Progress Status” according to the used modalities efficiency.

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Lim

ite

d

Updates modalities not aligned with best practices. A

vera

ge

Fundamental modalities aligned with the users’ preferences. A

dva

nce

d

Modalities satisfying the users’ preferences and well aligned with best practices.

Talenteev Talent Solutions Benchmark Analysis criteria (7/10) : Update Policy

The TM solution providers have different deployment modes. The "Deployment Landscape" aims to provide you with an overview of all hosting choices offered by the audited solution providers.

In addition to deployment modes “In the Cloud” and “On-premises”, a list of solutions including a mobile solution (on tablets or smartphones) is also available in this study.

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On the cloud

On-premise

Solution 1

Solution 2

Solution 3

Talenteev Talent Solutions Benchmark Analysis criteria (8/10) : The Deployment Landscape

Another important criterion to be considered while choosing a talent management solution: taking into consideration the existing HRIS landscape!

Which recruitment or learning solution integrates well with the existing HR core solution? Which compensation management tool communicates best with the existing performance management solution? These are some of many questions to be asked! We tried to bring some answers herein.

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Talent Management Solutions.

51 audited solutions.

Existing infrastructure. Payroll

system, HRIS, other talent management solutions,

etc.

Talenteev Talent Solutions Benchmark Analysis criteria (9/10) : HRIS Puzzle (1/2)

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Talenteev Talent Solutions Benchmark Analysis criteria (9/10) : HRIS Puzzle (2/2)

Several HR solutions communicate between each other through connectors that are developed and maintained by solution providers. Studying the integration of the solution within the existing HRIS landscape is accomplished by the analysis of the integration level with the different solutions in question.

The possibilities of integration for the 51 solutions were studied according to a grid. The obtained results were recorded in an integration matrix : the 51:51 Big Integration Matrix. (For further information, please contact us: [email protected]).

The HRIS puzzle is a presentation model of the different solutions that do communicate between each others natively (pre-developed connector provided by one of the solution providers).

Examples:

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CSolution

Acquisition Costs

Maintenance Costs

Integration Costs

Training Costs

Talenteev Talent Solutions Benchmark Analysis criteria (10/10) : Cost Atom

The implementation of a talent management solution requires four costs types:

• Purchase price or subscription price of the solution.

• Implementation costs.

• Maintenance costs (preventive and corrective).

• Training and ownership costs.

Talenteev Labs has established a tool named the « Cost Atom » to present all the costs for the audited solutions.

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2013 2014

February TSBM’13 Q4

Q4 2013 Master Release

September TSBM’14 Q2


November TSBM’13 Q3


April TSBM’14 Q1


July TSBM’13 Q2


Talenteev Talent Solutions Benchmark Roadmap

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Talenteev Talent Solutions Benchmark Any question ? Contact us !

Brands, initials & copyrights ADP, Cornerstone OnDemand, Halogen Software, HRsmart, iCIMS, Kenexa, Infor, Lumesse, NorthgateArinso, PageUp People, Peoplefluent Software , Saba, SilkRoad Technology, SuccessFactors, Technomedia, TowersWatson, Ultimate Software, Workday, Nakisa, beqom, TalentSoft, Aragon-ERH, Cegid, FuturSkill, META4, Haufe-umantis, Pléiades, SAP, HR Access, Oracle E-Business Suite, Oracle Fusion HCM, Oracle PeopleSoft, Taleo, Kronos, quarks Up, Sage, Epicor, Fairsail, HRMdirect, HRsoft, Infinity Software Solutions inc., Kallidus, Learnshare, PeopleMatter, Starfield TMS, Talentia Software, TalentQuest, Vana HCM, Popay, Bodet Software, Cegedim and their logos respectively are registered trademarks. If your brand is cited herein and you would like to remove it from the document, you can contact the authors at [email protected].

Copyrights Textual contents (except citations) are owned by Talenteev and its authors. Any duplication or total/partial reproduction is not allowed without a written consent from Talenteev.

Graphics and photos created by the authors (except those provided by third party under license) can be used only if accompanied by Talenteev name and logo or other brand/mark representing Talenteev.

Talenteev will remain the only proprietary of this document.

Responsability Talenteev does not provide any warranty concerning this document and will not be responsible of neither the errors contained in this document nor the eventual , direct or indirect, damages, which may result due to using information cited herein.

The information presented herein are collected from public sources (Websites, brochures, etc.) and from solution providers' responses to our questionnaires and inquiries.

All other information gathered through studies established by Talenteev consultants are reproduced without any commitment nor complicity with any third party.

If you would like to precise, modify or delete any information, please contact the authors at [email protected].

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Disclamer