talent’s at the top of the agenda – using technology to develop talent and build performance

Lauraoverton

Talent is at the top of the Agenda!

The 20 Minute Master Class

6th March 2013

Data taken through out this session is taken from the 2012/13 Towards Maturity Benchmark Study

Download at www.towardsmaturity.org/2012benchmark

Lauraoverton

[email protected]

©2013 Towards Maturity

Lauraoverton www.towardsmaturity.org/2012benchmark

What have we learned in the 20 minute master class to date?

• Dr Karie Willyerd• Preparing for millenials• Technology is changing the rules• Implications

• Peter Reilly – Institute of Employment Studies• Definitions of talent and management• Balancing individual and organisational need• Alignment and integration

• Catch up :• http://www.successfactors.com/en_us/events/the-talent-timeline--master-class-series.html

Lauraoverton3


Today focussing on how organisations are using technology to develop talent and improve learning

drawing on this research

6th survey in 2012• 500 respondents

• 450 organisations

• 37 nations

• 28 different sectors:


A question for you – answers in the chat box please

• What do you think is driving investment in learning technologies in 2013?

LauraovertonLauraoverton www.towardsmaturity.org/2012benchmark

•Improve talent•Share good practice •Respond faster

Increased a lot!

•Increase productivity

•Improve quality

•Improve learning management

•greater value for money

Increased

•Reduce training costs

•Implement new stuff faster

•Comply with new regulations

Increaseda little!

High expectations for 2013


Improving links to talent and performance management

91%Want this benefit

20%Achievethis benefit

Missed opportunities How do we close the gap?


Agenda today

• The bottom line benefits of investing well• What can we learn from the top performers?– Alignment– Integrating learning and talent– Supporting performance

• Bridging the gap


THE BOTTOM LINEWhat can we achieve with technology enabled learning?


Learning technologies are adding value to the bottom line e.g. 22% improvement in productivity, 9% improvement in staff retention whilst improving efficiency – cutting time to competency and training costs by 22%


Benchmarking effective practices

In past studies we have analysed the implementation characteristics of top learning companies and grouped their behaviours into 6 work-streams of the Towards Maturity Model. These

work-streams are at the heart of the Towards Maturity Index. Our definition of top learning companies are those in the top quartile of the Towards Maturity Index.

http://tinyurl.com/TMModel

TM Index


1 100

In 2012, those in the top quartile of the towards maturity index are:

7x more likely to report improved:Talent/performance management

Employee engagementAbility to tailor to need

Learning applicationProductivity

3x more likely to report improved:Ability to prove compliance

InductionEfficiency

TMI

www.towardsmaturity.org/2012benchmark

Top QuartileBottom Quartile 3rd 2nd


At least 9 out of 10 organisations want to achieve these 4 things that will help us bridge the gap between learning and work

But only 1in 5 believe they are making progress

Top learning companies are

twice as likely to report that they are achieving these benefits

So what can we learn from them?


CHARACTERISTICS OF TOP LEARNING COMPANIES

What are top learning companies doing differently?

Lauraoverton www.towardsmaturity.org/2012benchmarkTop learning companies are 2.5 x more likely to use skills diagnostic and

competency management tools compared to bottom quartile

They invest more and use more technologies

(but tools are just part of the kit bag for achieving their business goals)


Alignment

3x more likely to

• analyse the business problem before recommending a

solution

• to agree that their learning solutions support what the

business needs

• to agree their staff understand how their work supports

organisations performance

Compared to organisations in the bottom quartile of the TM index

top learning companies are

7x more likely to have a strategy

that responds to changing conditions

6x more likely to measure specific

business metrics when evaluating success


They are more likely e-enable business critical skills

(not just compliance!)

Compared to those in the bottom quartile, top learning companies twice as likely to e-enable induction, roll out of new systems and processes and sales and marketing

5x more likely to support leaders and managers with learning technologies


Improving Talent

91% 20% 21x more likely to agree that learning

technologies support onboarding and recruitment

See page 36 of main report for further information on how top learning companies address this challenge

23x more likely to support

career aspirations (or personal job goals) with technology enabled

learning

13x more likely to agree that learning

technologies are integrated into the way that they performance manage and appraise their people




Supporting work place performance

29x more likely to encourage

learners to share experiences and solve problems using online social media tools

46x more likely to equip

line managers to help their teams get the most from learning

resources

6x more likely to agree that staff

have access to job aids via mobile devices



LauraovertonLauraoverton www.towardsmaturity.org/2012benchmark This is just the tip of the iceberg – there are plenty of other characteristics that set top

learning companies apart from other.


BRIDGING THE GAP – IT’S TIME FOR ACTION

In Summary


The art of benchmarking


Bridging the gap

Innovative thinkingNot technology

SharingNot isolation

IntegrationNot silos and separation

ActionNot talk


Bridging the Gap, the 2012-13 research report is free to download thanks to our Ambassadors who share our passion for ensuring independent research is freely available to all

www.towardsmaturity.org/2012benchmark

Any QuestionsOver to you!


ABOUT Towards Maturity is an international benchmarking research company that provides independent expert advice and support to help organisations use learning technologies to accelerate business

performance. It leverages the data of its in-depth Benchmark Study, the largest learning technology benchmark in Europe.

Since 2003 over 2200 organisations have contributed to Towards Maturity’s leading benchmarks. To download our case studies and benchmarks to support your business case for change go to

www.towardsmaturity.org

Organisations can find out their own Towards Maturity Index and benchmark themselves directly with top learning companies for free at

http://mybenchmark.towardsmaturity.org/

Find out about our Strategic Review and Group Benchmark at www.towardsmaturity.org/strategicreview

Challenge your assumptions about what learners want - find out about our Learner Audit at www.towardsmaturity.org/learner

http://www.towardsmaturity.org/strategicreview

talent’s at the top of the agenda – using technology to develop talent and build performance

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