ADJUSTMENT LEVEL: UPPER INTERMEDIATE-ADVANCE LEVELTARGET SKILL TO BE IMPROVED: LISTENING, SPEAKING, VOCABULARYTITLE: LISTENING EXERCISES

LESSON 5 TARDINESSLISTENING EXERCISEINSTRUCTIONS: LISTEN TO THE CONVERSATION CAREFULLY. YOU CAN TAKE DOWN NOTES TO MAKE IT EASIER TO RECALL THE INFORMATION GIVEN BY THE SPEAKERS.OVERVIEW TOPIC: TARDINESSSPEAKERS: HR PERSONNEL & EMPLOYEEDURATION:

POST LISTENING ACTIVITIESACTIVITY AINFORMATION RETENTION QUIZINSTRUCTIONS: ANSWER THE FOLLOWING QUESTIONS BELOW BASED ON WHAT YOU HEARD FROM THE CONVERSATION.1. WHY DID THE EMPLOYEE INCUR A NUMBER OF CONSECUTIVE LATE TIME-INS?A. HE WAS SLEEPY B. HE HAS A HARD TIME ADJUSTING TO THE DIFFERENT SHIFTS C. HE FELT TIRED GOING TO THE OFFICE EARLYD. NONE OF THE ABOVE

2. WHAT KIND OF COMPANY IS HE WORKING IN?A. A FOREIGN COMPANYB. A BPO COMPANYC. A & BD. NONE OF THE ABOVE

3. WHAT IS THE ONLY OPTION LEFT FOR HIM IN ORDER TO KEEP HIS JOB?A. APPEAL HIS CASE BY PROVING THAT HIS PERFORMANCE WAS NOT AFFECTED BY HIS TARDINESSB. APPEAL HIS CASE THAT HE HASNT INCURRED THE MAXIMUM NUMBER OF TARDINESSC. APPEAL HIS CASE AND PROVE THAT HE CAN ALREADY MANAGE TO COME ON TIMED. ALL OF THE ABOVE

4. WHAT WAS AFFECTED BY THE CONSTANT CHANGE OF HIS SCHEDULE?A. HIS ATTITUDEB. HIS HEALTHC. HIS BIOLOGICAL CLOCKD. HIS LIFE

5. WHAT DID MR. SANCHEZ FEEL AFTER LEARNING THAT HE DOESNT HAVE ANY CHOICE AT ALL?A. GRATEFUL, AT LAST HE CAN NOW SLEEP NORMALLYB. UPSET BUT HE TRULY UNDERSTANDS THE SITUATIONC. DISCOURAGEDD. A AND C

ACTIVITY BINSTRUCTIONS: PRACTICE THE LINES BELOW WITH YOUR TEACHER AND GIVE EMPHASIS ON THE CORRECT PRONUNCIATION OF THE WORDS IN YELLOW.THROWING OF LINES AND PRONUNCIATION DRILLHR PERSONNEL: Mr. Miguel Sanchez... According to your Daily Time Record, you have incurred a number of consecutive late time-ins.EMPLOYEE: I really apologize for not being able to come to the office at the prescribed time its just that...HR PERSONNEL: I would really like to hear your reasons Mr. Sanchez but I think you have already gone beyond the maximum number of tardiness in a month.EMPLOYEE: I insist...you must hear my side first.HR PERSONNEL: I remember that theres a policy here in the company. All newly hired employees must undergo an orientation, right? EMPLOYEE: Yeah, it was a whole day orientation. HR PERSONNEL: Were you able to remember that part of the orientation that says the allowable late time-ins must not go beyond three times in a month and consecutive tardiness in a week is held as your first offense and for the next two succeeding late time-ins will be sanctioned accordingly whether the employee maybe filed with an administrative case or he/she will choose to leave the company without hard feelings.EMPLOYEE: I am aware that the company has strict policies when it comes to attendance but its just so unfair... Im still adjusting to my daily schedule. The company changes our shift from time to time, my biological clock has been totally affected! HR PERSONNEL: Everyone complains about that Mr. Sanchez but look at them they are still adhering to the time-in policies. Since you chose to work in a foreign company which has foreign clients, you dont have any choice at all but to adjust ASAP. EMPLOYEE: Im really getting sick of this job.HR PERSONNEL: You can actually make an appeal to the HR department and prove that despite being late you were still able to perform extremely well.EMPLOYEE: Alright then... I think.. HR PERSONNEL: I think...based on this monthly productivity report handed in by your direct supervisor, your performance flunked the expected target productivity quota.EMPLOYEE: Well, it sounds that youre giving me no option at all.HR PERSONNEL: Sorry Mr. Sanchez, please dont take this personally but Im just doing my job as an HR personnel. We need to constantly monitor the performance of our employees to ensure that we are giving our clients excellent services.EMPLOYEE: Dont worry I understand... Thank you for the experience. Ive learned my lesson in a hard way.

ACTIVITY CVOCABULARY REVIEWINCUR- to acquireCONSECUTIVE-following one another in uninterrupted succession or orderSUCCEEDING-being that which followsLEARNED THE LESSON THE HARD WAY-learning something from an awful experienceADHERE-to stick or followFLUNK- to fail

ACTIVITY DVOCABULARY MATCHINGINSTRUCTIONS: PRETEND THAT YOU ARE WRITING A LETTER/MEMO TO SOMEONE, IT COULD BE YOUR COLLEAGUE, BOSS OR ANY PERSON YOURE TRANSACTING BUSINESS WITH. FILL IN THE BLANKS WITH THE CORRECT WORDS/PHRASES FROM THE CALLOUT BELOW.

INCUR CONSECUTIVE SUCCEEDING ADHERELEARN THE LESSON THE HARD WAY FLUNK

MR. _________:PLEASE BE REMINDED THAT YOU HAVE ALREADY __________ FOUR ____________ LATE TIME-INS AND ANY __________ LATE TIME-INS WILL GIVE US NO OTHER OPTION BUT TO TERMINATE YOU. REMEMBER THAT YOU SIGNED A WITH THE COMPANY WHEREIN ONE OF THE POLICIES SAYS EACH EMPLOYEE MUST ___________ TO ALL THE RULES AND REGULATIONS OF THE COMPANY WITHOUT FURTHER EXEMPTIONS. I HOPE YOULL BE ABLE TO GIVE A LETTER OF EXPLANATION ADDRESSED TO THE HR DEPARTMENT HEAD NOT LATER THAN TOMORROW. PSREFRAIN FROM BEING TARDY OR ELSE YOULL _________________.SINCERELY YOURS,KYLE ADAMSHR PERSONNEL

ACTIVITY E (optional if there is still time)ARRANGE THE WORDSINSTRUCTIONS: ARRANGE THE WORDS IN PROPER ORDER TO HAVE A LOGICAL SENTENCESHE CONSECUTIVE INCURRED ABSENCES OF NUMBERWAIT NOT THE DO TIME THAT FOR LEARN YOUR LESSON YOULL HARD THE WAY 4Communication.Co., Inc.