task 3 work place
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Work place task 3
Neha khurana
CURRENT INFORMATION SYSTEM
Management Information System (M.I.S.) is basically concerned with processing data
into information.which is then communicated to the various Departments in an
organization for appropriate decision-making.
Data Information Communication Decisions
Data collection involves the use of Information Technology (IT) comprising: computers
and telecommunications networks (E-Mail, Voice Mail, Internet, telephone, etc.)
Computers are important for more quantitative, than qualitative, data collection, storage
andretrieval; Special features are speed and accuracy, and storage of large amount of data.
The organizations need to implement policies and procedures for all electronic records to
ensure accountability is met and that stored documents are accessible at any given time.
This way documents are processed and stored requires continual examination due to
changes in technology and organization structures. The importance of this has been
recognized in Victoria Electronic Records Strategy Report 1999, which identifies the
following obstacles to managing electronic records:
Document formats change and become unreadable over time. Electronic objects can be
subject to undetectable change thereby making it difficult to maintain the evidentiary and
accountability status of the records. Electronic records may not be captured because most
record-capture processes are paper-based. The context of an electronic record, and its
relationship to other records, can be easily lost. Existing systems for managing electronic
documents do not preserve the content. Structure, context and evidential integrity of the
record for as long as the record is required.
The information management system chosen by the organization will vary according toits size, the volume and types of records received or created and the legal requirements
pertaining to these records.
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Suitability of Systems
When gathering information for an information management system, whether paper
based or electronic, an inventory should be undertaken to establish the type of system that
would best suit the organization. Questions to be considered when undertaking an
inventory include:
Organizations Goals
Documentation
Achieved Documents
Storing Documents
Data processing and movements
Reporting documents
Data accessibility
Data security
Technology suitability
Services required
Softwares needed
Training required for the new system
When establishing or upgrading a system, organizations need to consult with information
management specialists such as the Queensland Archives Authority and Records
Management Associations who provide advice on the system most suited to the business
as well as relevant archiving and disposal schedules. In some very large organizations,
information management specialists may place a trained person within the business to
maintain the system.
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Irrespective of the system chosen, strict procedures must be put in place and training
providing for all users, with one person responsible for the overall management of
information. As well, the efficiency of the system should be controlled through periodic
reviews every 5-10 years. Many organizations still use paper-based documents, the
storage of files needs to be structured and located in either a decentralized or a
centralized location.
STRENGTHS AND WEAKNESSES OF THE CURRENT SYSTEMS
Strength and Weaknesses
Strengths Weaknesses
Control. Increased development time.
Monitor Large projects. Increased development cost.
Detailed steps. Systems must be defined up front.
Evaluate costs and completion
targets.Rigidity.
Documentation. Hard to estimate costs, project overruns.
Well defined user input. User input is sometimes limited.
Ease of maintenance.
Development and design standards.
Tolerates changes in MIS staffing.
Decentralized Locations
Decentralized locations are suited to businesses that require individual departments to
retain and be responsible for their own records management. Although this has the
advantage of records being readily accessible, the organizations use of time, space and
money can be wasted on duplication of equipment, storage space and personnel if other
departments require the same information to be stored.
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Other advantages of a decentralized location include:
Immediate access to files by employees within the department
Quicker attention to customer enquires
Files set up to suit individual departments.
If a decentralized location is adopted, a person within the relevant department should be
appointed to establish procedures and coordinate all records.
Centralized Locations
In centralized locations, all the businesss records are stored and managed in one records
management department. The advantages of a centralized system include:
Efficient Control, protection and security of all files in one location
The development of standardized procedures
Cost-effective use of personnel
Efficient use of equipment
Reduction in operating cost
Computer Information Management Systems (CIMS)
Due to the increase in electronic record production. Computerized information
management systems are becoming more popular. These systems are types of databases
that manage the metadata classification, sorting, tracking querying (searching), retrieving,
reporting and archiving of files.
An efficient computerized system should comply with nation and international standards,
and support both paper-based and electronic files, including presentation files, images,
workflows, audio, web pages, video and CAD.
Document Workflow
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Whether using a predominantly paper-based system or electronic system, the workflow
process from receipt of incoming documents to dispatch of responses should be the same
This is an international college for overseas students. There are plenty of datas moving
day by day. The sectors of processing data in this organization is
Students
Staffs
Technology requirements
Students and staffs requirements
Financial transactions
Data Manipulation
The datas manipulated through technologies and entered by manually by staffs. The
datas will be stored once it entered to the computer. This is a safe method but there are
some risks faced on its requirements. The risks may
There is a chance of losing data when it storing in one computer or two
Staffs takes stress when they operating large amount of datas
Data updation is not necessary (or the lack of staffs)
Financial transactions made by these same staffs through the same system
Using common softwares for these operations
The whole process is going on in one office
Technology for students
Students can use the computer lab at any time, and they can log in into computer with
their own ID and password. But they cant use the learning objectives through computers.
Because the intranet is not available to students. Also the lack of good server they get
trouble shooting and may lose their information.
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The same problem might be happens on staffs. This leads a big issue, because they will
lose the overall information about the students and other requirements. So the
organization will fell down.
Recommendations for improvement
We will have to improve the over all management in all sectors. Thats include
Student requirements
Managements quality
System requirements
Technology applications
Softwares needed
Information systems( intranet and others learning objectives)
The institute is recommended to provide best quality systems to students. Also they
make sure about the datas are secure. In this case we have to apply more technologies
in area. Because students are the clients of the organizations. Technologically these
need to be done
Quality computers
Quality checkers Better environment
Local Area Access
Internet and intranet
Proper applications
Individual server
Management Quality
Consult to stake holders to improve the management. All staffs will gets trained and
aware about the needs and features use for their operation. Making right documents
and updating information for each and every student in every week or in a curtain
period. Divide managements into various sector
Administration Team
Student management team
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Financial Management
Technical solution management
These kind of implementation might be help to improve the data base management
system in an institute.
Mainly Manager should follow this policy & rules , divided all way to manage the all
organizational to apply all information
The five classical functions of a manager are:
1. Planning the direction a company takes e.g. diversifying, where to operate.
2. Organising - resources such as people, space, equipment and services.
3. Coordinating - the activities of various departments.
4. Decision-making - about the organisation, products or services made or sold, theemployees, use of I.T.
5. Controlling - monitoring and supervising the activities of others.
The role of a management information system (MIS) is to provide a manager with
sufficient information to make informed decisions to help him to carry out the above
functions. The best definition of an MIS is:
The role of a management information system is to convert data
from internal and external sources into information that can be used to aid inmaking effectivedecisions for planning, directing and controlling.
We need to make the distinction between a data-processing system and an information
system:
Data processing systems record day too day transactions, e.g. sale of a CD to a
customer.
Operational Information systems read the collected data and do things like
producing lists of items that need to be re-ordered.
The MIS will analyse the sales data to highlight sales trends of different product
lines, to enable decisions to be made as to whether the product needs specialpromotion, or whether it should be discontinued.
The MIS deals with internal and external information. The internal information can be
got quite easily from the various systems on the company network, e.g. sales figures for
each product line. The external information is gathered from:
Intelligence about competitors activities. This can come through reading
articles in the press, leaks, or even industrial espionage.
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Information about population shifts. As the population gets older, the less likely
they are to be interested in pop-music or customising cars, but are more likely to be
interested in weight-loss products or holidays for the over 50s.
Economic and social factors. Sales of cars would go down in an area where a
major employer had just closed down a plant.
Government Legislation. Financial forecasts would change if the minimum
wage rose.
The MIS can be used to gather information from both formal and informal flows of
information.
A formal flow of information is one in which a procedure is adopted, e.g. the
downloading of sales figures from several branches first thing on a Monday
morning. External data can be collected using specialised data collection
agencies such asDun and Bradstreetwho produce economic data for academic
and commercial organisations. Formal flows can also come from people workingon the same document at several locations, or by use ofe-mail, or by use
ofcompany intranets.
Informal information flows come from chance meetings, reading magazines or
newspapers, or watching the news on TV.
The MIS must produce information for managers on three levels:
Operational day-to-day decisions such as ordering in more stock
Tactical decisions that have a short to medium term effect, e.g. introducing a
new product to a particular retail outlet;
Strategic long term decisions that will affect the future of the organisation,
e.g. whether to open a new store, or take over a rival concern.
In 1973 a study showed the following about the time taken by a manager on various
different tasks:
Desk work 22 %
Travel 3 %
Unscheduled meetings 10 %
Scheduled meetings (the practical alternative to work) 59 %
Telephone calls 6 %.
Some chief executives have to change their attention rapidly form one task to another. In
some cases, half their activities last less than nine minutes.
Types of Decision
A manager can make two kinds of decision:
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Structured which are repetitive and need a definite routine and procedure to
deal with them, e.g. stock is below 15 %, so an order need to be place with a
supplier.
Unstructured require knowledge, insight, and evaluation. They may well crop
up without warning, and the right decision can be critical.
The manager may well go through the following stages when considering what decision
to take:
1. Recognise the problem. The MIS may give information about the
performance of the department, and where there is a problem.
2. Consider the solution. A spreadsheet could be used to consider What if
scenarios.3. The solution is chosen using the managers experience as well as the
information produced by the MIS.
4. The solution is implemented and reviewed. Again the MIS can provide the
data on which the solution is evaluated.
Often solutions do not proceed smoothly and there may have to be backtracking from one
stage to another.