TATAP MUKA MINGGU KE XIII

What You Will LearnManagement Strategic Development

Three different types of planning Some things that must be understood

before engaging in strategic planning Ten steps to take when doing strategic

planning Items frequently included in a strategic

plan The importance of a clear vision and

mission

Clearly Understand What HRD Is, Is Not

The integrated use of training and development, organization development, and career development to improve individual, group, and organization effectiveness.

Knowing The Organizations Culture

Product or services provided The legacy that founders have left Persons considered heroes Individuals looked upon as deviants or

outcasts

Knowing The Organization’s Culture

Groups carrying the most clout Coalitions having the most power Persons who have sponsored the

company stars Organizational slots reserved for heirs

Knowing The Organization’s Culture

Valued rituals and traditions Important symbols, including status

symbols Cherished buzz words Dominant themes captured in company’s

slogans and icons

Knowing The Organization’s Culture

The norms with respect to job performance and promotions

The firm’s taboos Favorite company sport Favorite charitable social “hideouts”

Clearly Understand The Organization’s & HRD

Mission

Understand Three Types Of Planning

Strategic

Long Range

Functional

PLANNING

Understand The Things HRD Managers Plan For

Work of subordinates Staff allocations & utilization Acquisition, maintenance, & utilization

of facilities & equipment Learning activities Schedule & delivery of HRD programs

Understand Roadblocks To Strategic

Little involvement and/or support by top management

Too much emphasis on SP process rather than content

Product/service myopia

Train Business

Transportation Business

Too much number crunching

Unfounded optimism

Too much attention given to immediate profits

Strategic Planning Steps

Identify Current Mission/Role

Identify External

Identify External Opportunities

Identify Department’s

Identify Department’s Opportunities

Set And Prioritize Goals

Establish And Prioritize Objectives For Each Goal

Objectives Goals

Determine Strategies Used For Accomplishing Each

Objective

Objectives GoalsStrategies

Identify And Prioritize Needed Resources

Measure And Evaluate Performance

Mission/Role Statement

External Strategies For Each Goal

Needed Resources In Priority Order

Means For Measuring & Evaluating Plan

Strategic Plans Include

What Is A Mission?

Why Is A Mission Important?

Why Is A Mission Important?

Makes purpose known Helps to stay focused Helps in managing priorities Helps in identifying clients Helps in making SP decisions Helps in establishing a public identity

Belk/Leggetts’ Mission

The mission of Belk and Leggett stores is to be the leader in our markets in selling merchandise that meets customers’ needs for fashion, quality, value and selection, to offer superior customer service, and to make a reasonable profit.

ICB Mang. Dev’s. Mission

The mission of ICB Management Development is to provide quality training and development to develop required skills and knowledge of key international consumer managers in priority countries in support of the business objectives.

Coke’s Human Resource Department’s Mission

We work in partnership with the Coca-Cola system to enable all associates to achieve excellence, develop their full potential and exceed expectations of customers, consumers, and shareholders.

UNIUM T&D’s Mission

Provide employees with a common foundation and framework needed to operate effectively in today’s business environment.

UNIUM T&D’s Mission

Design and implement training programs that teach critical competencies needed to meet business challenges.

UNIUM T&D’s Mission

Support the divisions in the delivery of corporate training programs within the business units and functions where applicable.

Environmental Services’ Mission (student

example)

The Human Resources Development Department of Environmental Services is dedicated to providing a productive work environment and ensuring continued growth of the company through the following:

Environmental Services’ Mission (student

example)

Quality training for employees, customers, and the community

Assistance for employees pursuing educational opportunities

Environmental Services’ Mission (student

example)

Quality developmental programs for fostering employee growth

Environmental Services’ Mission (student example)

Sixth AnnualWellness Conference

Tying HRD Department’s Mission To Organ’ Bus

Plan

Create a business-focused mission in collaboration with senior management and communicate it widely throughout the organization.

Tying HRD Department’s Mission To Organ’ Bus

Plan

Develop a business-focused, realistic plan to help keep yourself on track.

Tying HRD Department’s Mission To Organ’ Bus

Plan

Deliver a first program that meets an important business need in a timely way.

Signs Of A Good Mission Statement

Signs Of A Good Mission Statement

States the purpose/role of the department.

Signs Of A Good Mission Statement

States what and whose needs are being met.

Signs Of A Good Mission Statement

States relationships between HRD Department and other departments.

Signs Of A Good Mission Statement

States how the department contributes to the organization’s mission/plans.

Signs Of A Good Mission Statement

Brief statement (1/2 to 1 page).

Signs Of A Good Mission Statement

Statement is general-does not give details.

Signs Of A Good Mission Statement

Statement is clear--easily understood.

Signs Of A Good Mission Statement

Statement is easy to articulate.

What Is A Vision?

A Mental Image

Why Is A Vision Important?

Why Is A Vision Important?

It gives people a goal to work toward (motivating)

It helps in strategic progress Its forward looking

Coke’s Human Resource Department’s Vision

CO

KE

Drive a global business which exceeds customer, consumer, and share owner expectations;

All people of the Coca-Cola System function as a powerful team with shared vision and goals to:

Coke’s Human Resource Department’s

Vision

CO

KE

Continuously learn, innovate, execute, and unleash potential;

Coke’s Human Resource Department’s Vision

CO

KE

Change what inhibits the business and preserve what expands it;

Coke’s Human Resource Department’s

Vision

CO

KE

Enrich themselves through accomplishment while leading balanced lives; and

Coke’s Human Resource Department’s

Vision

CO

KE

Passionately pursue excellence!

Criteria For A Great Vision

Grounded In Business Knowledge

Concrete

Clear Destination

Long Term

Criteria For A Great Vision

A Stretch Relates To Desires Significant For Everyone Contrasts Present With

Future

Reaching Agreement On A Shared Vision

Nominal Group Technique1.

Group Members Write Key Ideas Silently &

Independently

2..Round Robin Recording

Of Ideas

3.Discuss Each Idea In

Return

4.Group Members Rank

The Merits Of Each Item

5.Brief Discussion Of The

Preliminary Vote As Recorded On Flip Chart

6.Group Members Vote

Again Combining Individual Judgments

What You Have Learned

Three different types of planning Some things that must be understood

before engaging in strategic planning Ten steps to take when doing strategic

planning Items frequently included in a strategic

plan The importance of a clear vision and

mission