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TAYLOR  JOY  BRYANT     170  Prospect  Street    |    Seattle,  WA  98109    |    (206)-­‐724-­‐8600    |    Bryantt@seattleu.edu    

 

PERSONAL  OBJECT IVE  

I  want  to  contribute  to  a  fast-­‐paced  and  mission-­‐driven  company  where  I  can  use  my  online  marketing,  data  analysis  and  social  media  skill  set  to  move  a  company  toward  its’  goals  and  objectives  in  the  marketplace.      

EDUCATIONAL  OVERVIEW    

SEATTLE  UNIVERSITY  

Major:  Psychology  and  Humanities  

Minor:  Spanish  

Cumulative  GPA:  3.65  

Academic  Awards:  Dean’s  List  (2012-­‐2014);  President’s  List  (2015)  

   PROFESS IONAL  QUAL IF ICAT IONS  

Ø   Customer  development  and  consumer  research  Ø   Landing  page  tests  and  optimizations    Ø   A/B  product  split  tests  and  improvements    Ø   Referral  page  experiments  and  customer  retention  campaigns      Ø   New  customer  acquisition  and  activation  campaigns    Ø   Social  media  management  and  digital  marketing  efforts      Ø   Affiliate  marketing  and  co-­‐marketing  projects    Ø   Personality  research  and  psychological  profiling    Ø   Demographic  profiles,  risk  assessments  and  country  reports        Ø   Survey  research,  methods  and  design  in  Qualtrics,  and  SurveyMonkey  Ø   Data  analysis,  entry  and  interpretation  in  SPSS  and  SAS  Ø   Advanced  skills  and  expertise  in  Microsoft  Word,  Excel  and  Outlook  Ø   Public  speaking  and  presentational  skills  in  monthly  objective  marketing  reviews  

 WORK  EXPER IENCE  

REMITLY|  SEATTLE,  WA  |  MARKETING  OPERATIONS  ASSOCIATE  |  MARCH  2016  –    PRESENT  

•   Compiled  a  competitive  analysis  and  pricing  analysis  of  our  top  competitors    

•   Launched  landing  page  tests,  referral  page  tests  and  A/B  product  split  tests    

•   Managed  our  social  media  accounts  (e.g.  Facebook,  Instagram  and  Twitter  etc.)    

•   Hosted  a  series  of  qualitative  interviews,  focus  groups  and  customer  phone  calls  in  Canada  

•   Responded  to  positive  and  negative  customer  reviews  on  TrustPilot  and  Delighted  

•   Managed  our  new  email  onboarding  series  program(s)  in  Mexico  and  Latin  America  

•   Created  a  series  of  marketing  email  campaigns  for  new  customer  acquisition  and  retention  

•   Contributed  to  product  optimizations  and  customer  service  improvements  across  corridors  

•   Compiled  a  series  of  surveys  for  customer  development  and  consumer  research  

•   Created  a  series  of  country  profiles  and  risk  assessments  for  new  corridors    

•   Helped  launch  our  product  and  services  in  new  regions  such  as  Canada  and  Latin  America  

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LIGHTSPEED  GMI  |  BELLEVUE  |  RESEARCH  ASSISTANT  |  JUNE  2015  –  DECEMBER  2015    

•   Worked  for  the  Chief  Research  Scientist  as  his  executive  research  assistant  

•   Compiled  and  collected  fifty  of  the  best  personality  tests  into  a  library/database  

•   Designed  questionnaires  to  upload  to  survey-­‐hosting  platforms  such  as  Decipher  

•   Wrote  codebooks  and  scripts  for  survey  programmers  from  BORE  and  BMR    

•   Managed  an  offshore  team  of  survey  programmers  and  software  engineers  from  Bulgaria    

•   Ran  statistical  analyses  on  significant  findings  for  personality  trait  tests  and  demographic  information    

•   Conducted  A/B  tests  to  assess  survey  participation  and  completion  rates  using  this  experimental  design  

UNIVERSITY  OF  WASHINGTON  |  SEATTLE|  RESEARCH  ASSISTANT  |  JANUARY  2015  –  JUNE  2015  

 

•   Worked  for  the  graduate  students  as  their  research  assistant  in  the  Social  Identity  Lab  

•   Led  a  field  study  about  societal  and  political  attitudes  towards  minority  groups  on  UW  campus  

•   Conducted  an  experimental  study  about  organizational  judgments  in  the  laboratory  

•   Researched  peer-­‐reviewed  articles  for  the  principal  investigator  and  graduate  students  

•   My  duties  included  running,  recruiting  and  debriefing  participants  in  this  laboratory  setting  

DANIEL’S  BROILER  |  SEATTLE|  LEAD  HOSTESS  |  JANUARY  2014  –  DECEMBER  2014  

 

•   Worked  for  the  restaurant  manager  as  the  lead  hostess  at  this  waterfront  steakhouse    

•   Greeted  guests,  led  them  to  their  tables  and  adjusted  to  their  special  requests  

•   Took  down  reservations  and  prepared  to-­‐go  orders  over  the  phone  and  email    

•   Organized  holiday  events  such  as  Thanksgiving  meal  and  Christmas  dinner  

•   Mastered  the  seating  charts  and  managed  their  profile  in  the  restaurant  application,  Open  Table  

PERSONAL  REFERENCES    

 Ashish  Argawal  Remitly  Vice  President  of  Marketing  Ashish@remitly.com          Leslie  Heller    Remitly  Senior  Digital  Marketer    Leslie@remitly.com