Contact  us:Travel  Cue  Management  

241  Dien  Bien  Phu,  Ward  6  District  3    |    Ho  Chi  Minh  City,  Vietnam    |    +84  3547  3528    |    www.connectcue.comAustralia    +61  8  6189  1090    |    Hong  Kong  +852  3701  0288    |    Indonesia  +62  21  2555  6600    |    India  +91  22  4019  8999    |    Malaysia  +60  3  2181  8018    

Philippines  +  63  2  7060  867      |    Singapore  +65  65724081    |      Thailand  +66  2  2671  114    |      UAE  +971  6538  3038    |    UK  +44  1603  791230    

Travel   Cue   is   a   Travel   Information   Management   Company   that  professionally   organizes   and   manages   travel   and   travel   related  information   and   services   for   shipping,   oil   &   gas   and   energy  companies.    

Travel  Cue  is  a  multinational  company  with  a  proven  track  record  of  delivering  service  excellence  coupled  with  a  high  level  of  expertise  in  managing  the  complexities  of  ship’s  and  rig  crew  travel  as  well  as  corporate  travel.    In  providing  travel  services  to  the  shipping,  oil  &  gas   and   energy   industries,   we   fully   recognize   that   our   solutions  need  to  be  aligned  to  the  mobility  of  our  clients.    

REDEFINING TRAVEL SOLUTIONS

Consultancy

As  your  industry’s  travel  requirements  are  complex  and  dynamic  in  nature,  by  coupling  our  innovative  technology  with  a  very  personal  approach,  our  solutions  are  fully  geared  to  providing  a  time  critical  round  the  clock  service  delivery  platform.

At   Travel   Cue,   our   aim   is   to   achieve   total  customer  satisfaction.    Our  team  is  committed  to  understanding  your   specific  needs  and  strives   to  ensure   that   service   fulfilment   exceeds   your  expectations   and   is   aligned   with   our   quality  management  principles.      

Our  quality  policy  is  fulfilled  in  a  number  of  ways  including:     (i)  Adequate  and  recurrent  training  of  our   employees   (ii)     Adherence   to   proven  procedures   and   a   total   commitment   to  meeting  and   exceeding   customer   requirements   (iii)  Maintenance  of  a  company  culture  that  promotes  and  rewards  continuous  improvement  

Commitment  To  Service  Excellence  -­‐  Back  to  Basic  Customer  Service

High  Quality  Continuous  Service  Availability  (24/7/365)   -­‐  Experts   in  our  field,  your  dedicated  team  is  accessible  round  the  clock  to  facilitate  seamless  travel  solutions.    To  sustain  high  quality  of  service,  we  have  ongoing  soft  skills  and  product  knowledge  training  for  all  our  client  services  team.    At  Travel  Cue,  everybody  is  empowered  to  make  decisions  aligned  with  your  business  needs.    We  do  not  operate  in  a  traditional  AOH  (After  Office  Hour)  environment,  as  our  operations  function  round  the  clock  to  ensure  continued  service  availability.

Focused,  Agile  and  Experienced  Team  -­‐  We  bring  all  of  our  travel  experience  to  act  in  the  best  interest  of  your  organization  by  providing  consultancy  services  aligned  with  your  objectives.    The  right  questions  will   be   asked   to   help   us   fully   understand   your   traveller's   preferences   whilst   keeping   in   mind   the  operational  and  policy  compliance  requirements.