tdk solutions company presentation 220310
DESCRIPTION
short company presentationTRANSCRIPT
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company presentation
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who?
• outsourcing services & people supplier in the ICT market
• started in june 2007• responding to a growing demand from
customers:– direct customers (SME & technical demands)– partners
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why this company?
• market requests:– hands when you need them, – availability of skilled ICT staff – adjust people to profile need– flexibility– focus on result, forget the resources
• offer experience and know-how - solution provider
• more than just service
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manage
conc
eive
design & build
keep running
customer
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system integrators:• functional analysts• implementation management
infrastructureintegrators:• system engineering• development
maintenance:• helpdesk• support• debugging
project management:• Prince 2• PMBOK
• ITIL Consultants
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concept
to assist the market:– outsourced projects – detached staff,
• consulting profiles• operational profiles
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outsourced projects (technical)
• inventory – labeling - assessment• deployment/roll-out services
– procurement and logistics– warehousing– prep & staging– on-site installation & retrieval
• break & fix – maintenance• imac services• cabling services
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consulting profiles
system integration:
- analyst- development *Java, J2EE, J2SE, JBOSS * .net, C, C#, C++ * Oracle
project management:
- prince 2 project manager- PMBOK project manager- ITIL consultant
infrastructure integration:
- system administrator- network administrator- security administrator
wintel–unix/linux–lan/wan
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operational profiles
• keep running’ jobs – hand work – blue collars– deployment technician– imac technician– on-site customer service technician– break & fix technician– cabling technician
• keep running’ jobs – brain’s work – white collars – helpdesk officers (1st, 2nd, 3rd level)– support engineers
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9:employed :screened & stand-by < 1 month
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Structure & SLA
• Structures & SLA are determined ad hoc per project, depending needs.
• Possibilities:– SLA on intervention time (i.e. NBD, ...)– SLA with respect to deployment planning– from x to 2x– fixed prices – reports & follow-up meetings– etc...
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references
• preferred supplier to:– Getronics – Econocom– Cel Data Services– Software Advies
• Working/worked for:– Deloitte & Touche– Systemat– RealDolmen– Brainbridge– SNC Lavalin– Tidi
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contact info
toon de kokerzaakvoerder
0476/[email protected]
12
H. Frère-Orbanlaan 144/701, 9000 Gent