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Teaching and Exam Regulation Hotel Management 2016-2017 1

Hotel Management Teaching and Examination Regulation

Cohorts September 2016

February 2017 admission

Including transition rules when applicable per chapter

This Study guide is official stipulated by the Executive Board on .......... 2016.

Stenden Hogeschool – University of Applied Sciences

Rengerslaan 8

PO Box 1298

8900 CG Leeuwarden General T (058) 244 1441

[email protected]

Course T (058) 244 1579

F (058) 244 1541

mailto:[email protected]


Teaching and Examination Regulation Stenden Hotel Management School, cohort 2016

Bachelor

Hotel Management/Hospitality Management full time, croho number 34411

Hotel Management/Hospitality Management part time, croho number 34411

Hotel Management/Hospitality Management work-study, croho number 34411

Associate Degree

Hotel Management full time, croho number 80041

Hotel Management part time, croho number 80041

Hotel Management Work-study, croho number 80041

[Advice given by the Programme Committee, on ………..]

[Consent given by the Central Participation Council, on 10-6-2016

[Adopted by the Executive Board, on ………..]

NB: Uniformity of the Teaching and Examination Regulation (TER)

This TER contains articles in Chapters 1 to 8 that do or do not apply to a degree

programme. Where any given article (paragraph) does not apply, this is indicated

with the applicable article (paragraph).


Table of contents TER Hotel Management

Academic year 2016 - 2017

1 GENERAL ....................................................................................................................................................... 8

ARTICLE 1 DEFINITION OF TERMS ............................................................................................................................... 8

ARTICLE 2 CONTENTS OF THE TER............................................................................................................................ 10

ARTICLE 3 SCOPE OF APPLICATION OF THE TER ........................................................................................................... 10

ARTICLE 4 ADOPTION AND TERM OF THE TER ............................................................................................................. 10

2 ADMISSION TO THE PROGRAMME .............................................................................................................. 12

ARTICLE 1 PRIOR EDUCATION REQUIREMENTS FOR PROGRAMMES .................................................................................. 12

ARTICLE 2 FURTHER PRIOR EDUCATION REQUIREMENTS FOR PROGRAMMES ...................................................................... 12

ARTICLE 3 SPECIAL FURTHER PRIOR EDUCATION REQUIREMENTS FOR THE EDUCATION IN PRIMARY SCHOOLS PROGRAMME ....... 14

ARTICLE 4 TESTING OF SPECIAL FURTHER PRIOR EDUCATION REQUIREMENTS FOR THE EDUCATION IN PRIMARY SCHOOLS

PROGRAMME 14

ARTICLE 5 ADDITIONAL EXAMINATION EX. ART. 7.25 SUB 4 WHW ............................................................................... 15

ARTICLE 6 ADDITIONAL REQUIREMENTS FOR THE PURPOSES OF A PROFESSIONAL PROFILE / EDUCATION CONCEPT .................... 15

ARTICLE 7 ADMISSION TO THE FAST TRACK FOR STUDENTS WITH A DUTCH VWO CERTIFICATE ............................................... 16

ARTICLE 8 ADMISSION TO THE SPECIAL TRACK AS INTENDED IN ART. 7.9B WHW .............................................................. 16

ARTICLE 9 COLLOQUIUM DOCTUM (ENTRANCE EXAMINATION AGE 21 YEARS AND OVER) .................................................... 17

ARTICLE 10 JOB REQUIREMENTS FOR PART TIME PROGRAMMES ....................................................................................... 18

ARTICLE 11 ADMISSION TO WORK-STUDY PROGRAMMES, JOB REQUIREMENTS .................................................................... 18

ARTICLE 12 EXEMPTION ON THE BASIS OF OTHER DIPLOMAS EX. ART. 7.28 WHW ............................................................. 19

ARTICLE 13 ADDITIONAL TEST PURSUANT TO ART. 7.28 PARAGRAPHS 3 AND 4 WHW ....................................................... 20

ARTICLE 14 ADMISSION TO THE POST-PROPAEDEUTIC PHASE ........................................................................................... 20

ARTICLE 15 ASSOCIATE DEGREE TRANSFER TO BACHELORS PROGRAMME .......................................................................... 23

ARTICLE 16 LEGAL PROTECTION ................................................................................................................................. 24

3 CURRICULUM .............................................................................................................................................. 25

ARTICLE 1 ASSESSMENT OF THE TEACHING AND EXAMINATION REGULATION .................................................................... 25

ARTICLE 2 AIM OF THE PROGRAMME ........................................................................................................................ 25

ARTICLE 3 STRUCTURE AND STUDY LOAD OF THE PROGRAMME....................................................................................... 25

ARTICLE 4 LANGUAGE USED IN TEACHING .................................................................................................................. 26

ARTICLE 5 PROVISIONS FOR STUDENTS WITH A FUNCTIONAL LIMITATION .......................................................................... 26

ARTICLE 6 COMPOSITION OF THE PROPAEDEUTIC PHASE ............................................................................................... 26

ARTICLE 7 COMPOSITION OF THE POST-PROPAEDEUTIC PHASE ....................................................................................... 27

ARTICLE 8 COMPOSITION OF THE ASSOCIATE DEGREE PROGRAMME................................................................................ 27

ARTICLE 9 MINOR ................................................................................................................................................. 27

ARTICLE 10 STUDYING ABROAD ................................................................................................................................. 28

4 EXAMINATIONS AND DIPLOMAS ................................................................................................................. 29

ARTICLE 1 THE EXAMINATIONS OF THE PROGRAMME ................................................................................................... 29

ARTICLE 2 AWARD OF DEGREES ............................................................................................................................... 29

ARTICLE 3 DIPLOMAS ............................................................................................................................................ 30

ARTICLE 4 AWARD OF DIPLOMAS ............................................................................................................................. 30


ARTICLE 5 SIGNING OF DIPLOMAS ............................................................................................................................ 31

ARTICLE 6 DATES OF GRADES AND AWARD OF DIPLOMAS .............................................................................................. 31

ARTICLE 7 CUM LAUDE .......................................................................................................................................... 31

ARTICLE 8 DECLARATIONS ...................................................................................................................................... 32


5 EXAMINATIONS AND MARKS...................................................................................................................... 33

ARTICLE 1 EXAMINATION ....................................................................................................................................... 33

ARTICLE 2 UNIT OF STUDY ...................................................................................................................................... 33

ARTICLE 3 INTERIM EXAMINATION ............................................................................................................................ 33

ARTICLE 4 EXEMPTION GENERAL .............................................................................................................................. 34

ARTICLE 6 FRAUD AND PLAGIARISM .......................................................................................................................... 38

ARTICLE 7 STUDY CONTRACT ................................................................................................................................... 38

ARTICLE 8 INTELLECTUAL PROPERTY .......................................................................................................................... 38

ARTICLE 9 REQUIREMENTS SET FOR INTERIM EXAMINATIONS ......................................................................................... 39

ARTICLE 10 FORMS OF INTERIM EXAMINATIONS ............................................................................................................ 39

ARTICLE 11 ORDER OF INTERIM EXAMINATIONS ........................................................................................................... 39

ARTICLE 12 TIME PERIODS AND FREQUENCY OF INTERIM EXAMINATIONS............................................................................ 40

ARTICLE 13 REGISTRATION PROCEDURE FOR INTERIM EXAMINATIONS ............................................................................... 41

ARTICLE 14 WRITTEN INTERIM EXAMINATIONS ............................................................................................................. 42

ARTICLE 15 DIGITAL INTERIM EXAMINATIONS ............................................................................................................... 43

ARTICLE 16 ORAL INTERIM EXAMINATIONS .................................................................................................................. 43

ARTICLE 17 SUPERVISION DURING INTERIM EXAMINATIONS ............................................................................................. 44

ARTICLE 18 DETERMINATION OF MARKS ...................................................................................................................... 44

ARTICLE 19 STANDARDS FOR THE MARKS ..................................................................................................................... 45

ARTICLE 20 AWARD OF CREDITS ................................................................................................................................ 45

ARTICLE 21 RECORDING AND PUBLICATION OF MARKS.................................................................................................... 46

ARTICLE 22 INSPECTION OF INTERIM EXAMINATIONS ...................................................................................................... 46

ARTICLE 23 TERM OF VALIDITY OF STUDENTS’ MARKS..................................................................................................... 47

ARTICLE 24 RETENTION OF INTERIM EXAMINATIONS TAKEN ............................................................................................. 47


6 STUDY CAREER COUNSELLING AND RECOMMENDATION ON CONTINUATION OF STUDIES ......................... 49

ARTICLE 1 STUDY CAREER COUNSELLING .................................................................................................................... 49

ARTICLE 2 LEGAL OBLIGATION TO PROVIDE A 'BINDING RECOMMENDATION ON CONTINUATION OF STUDIES FOR THE

PROPAEDEUTIC PHASE' FOR THE BACHELOR PROGRAMME .................................................................................................... 49

ARTICLE 3 GROUNDS FOR A RECOMMENDATION PROPAEDEUTIC PHASE .......................................................................... 50

ARTICLE 4 BINDING RECOMMENDATION ON CONTINUATION OF STUDIES WITH REJECTION (BSA) .......................................... 51

ARTICLE 5 CONSEQUENCES OF A BINDING RECOMMENDATION ON CONTINUATION OF STUDIES WITH REJECTION (BSA) ............. 52

ARTICLE 6 PROCEDURAL REQUIREMENTS RECOMMENDATION PROPAEDEUTIC PHASE ......................................................... 52

ARTICLE 7 FORMAT RECOMMENDATION PROPAEDEUTIC PHASE ..................................................................................... 52

ARTICLE 8 TIME OF ISSUANCE RECOMMENDATION PROPAEDEUTIC PHASE........................................................................ 53


ARTICLE 10 IMPLEMENTATION .................................................................................................................................. 53

7 EXAMINATION COMMITTEE ........................................................................................................................ 54


ARTICLE 1 FORMATION AND COMPOSITION OF THE EXAMINATION COMMITTEE ................................................................ 54

8 FINAL AND IMPLEMENTING PROVISIONS .................................................................................................... 55

ARTICLE 1 HARDSHIP CLAUSE .................................................................................................................................. 55

ARTICLE 2 UNFORESEEN CIRCUMSTANCES .................................................................................................................. 55

ARTICLE 3 PUBLICATION OF THE REGULATIONS ............................................................................................................ 55

ARTICLE 4 OFFICIAL TITLE, ENTRY INTO EFFECT ............................................................................................................ 55

APPENDICES ON THE TEACHING AND EXAMINATION REGULATION ..................................................................... 56

APPENDIX A1 COMPETENCIES OF THE BACHELOR PROGRAMME .................................................................. 57

APPENDIX A2 COMPETENCIES OF THE WORK-STUDY PROGRAMME ............................................................. 58

APPENDIX B FURTHER ELABORATION ON UNITS OF STUDY OF THE CURRICULUM FOR THE PROPAEDEUTIC

PHASE OF THE PROGRAMME ............................................................................................................................... 60

APPENDIX C FURTHER ELABORATION ON UNITS OF STUDY OF THE CURRICULUM FOR THE POST-

PROPAEDEUTIC PHASE OF THE PROGRAMME ...................................................................................................... 73

APPENDIX D FINISHING TOUCH PROGRAMME AND GRAND TOUR® ............................................................... 96

FINISHING TOUCH PROGRAMME ..................................................................................................................................... 96

GRAND TOUR® AND EXCHANGE ...................................................................................................................................... 97

APPENDIX E ADDITIONAL (PROGRAMME-SPECIFIC) REGULATIONS STENDEN INTERNATIONAL HOSPITALITY

MANAGEMENT SCHOOL .................................................................................................................................... 100

GLOSSARY OF TERMS USED ........................................................................................................................................... 100

ARTICLE 1 PARTICIPATION IN A MODULE .................................................................................................................. 101

ARTICLE 2 THE INTERIM EXAMINATION .................................................................................................................... 101

ARTICLE 3 MODULE ASSIGNMENTS ......................................................................................................................... 101

ARTICLE 4A ATTENDANCE FOR COMPULSORY MODULES ................................................................................................ 103

ARTICLE 4B ACTIVE PARTICIPATION FOR WORK-STUDY STUDENTS ................................................................................... 104

ARTICLE 5 PARTICIPATION IN PRACTICE .................................................................................................................... 104

ARTICLE 6 NON-PARTICIPATION IN THE INITIAL ASSESSMENT ........................................................................................ 105

ARTICLE 7A THE INDUSTRIAL PLACEMENT AND MANAGEMENT PROJECT ........................................................................... 106

ARTICLE 7B THE INDUSTRIAL PLACEMENT FOR WORK-STUDY STUDENTS ........................................................................... 107

ARTICLE 8A RESITS OF THE INTERIM EXAM IN GENERAL ................................................................................................. 107

ARTICLE 8B RESIT OF TESTS ..................................................................................................................................... 108

ARTICLE 8C RESIT OF ASSIGNMENTS ......................................................................................................................... 108

ARTICLE 9 RESITS FOR THE INTERIM EXAM OF A COMPULSORY MODULE ......................................................................... 109

ARTICLE 10 RETAKING THE INDUSTRIAL PLACEMENT .................................................................................................... 109

ARTICLE 11 EXEMPTIONS ....................................................................................................................................... 109

ARTICLE 12 DETERMINE THE RESULTS ....................................................................................................................... 110

ARTICLE 13 TESTIMONIAL ....................................................................................................................................... 110

ARTICLE 14 FORCE MAJEURE REGULATION ................................................................................................................. 110

ARTICLE 15 EDUCATIONAL EXPERIMENTS ................................................................................................................... 113

ARTICLE 16 OBJECTIONS ........................................................................................................................................ 113

ARTICLE 17 STUDYING OUTSIDE THE PLACE OF BUSINESS OF THE PROGRAMME .................................................................. 114

ARTICLE 18 THE OPEN MINOR ................................................................................................................................. 114


ARTICLE 19 STUDENTS WHO ARE STUDYING AT AN INTERNATIONAL BRANCH CAMPUS (IBC) ............................................... 114

ARTICLE 20 INTRODUCTORY STIPULATIONS AND TITLE .................................................................................................. 115

APPENDIX F RESIT SCHEDULE FOR TESTS ...................................................................................................... 116

APPENDIX G DEADLINES FOR HANDING IN RESITS OF AN ASSIGNMENT ....................................................... 118


1 General

Article 1 Definition of terms

In this Teaching and Exam Regulation, the following terms mean:

academic year: the period that starts on 1 September and ends on 31 August of the next

calendar year;

Associate Degree programme: programme as referred to in Section 7.8a WHW with a

study load of at least 120 credits;

central participation council: council as referred to in Section 10.17 WHW;

Code of Conduct for International Students: code of conduct for international students

of higher education, as applicable as from 1 August 2014

competency: an integral whole of professional knowledge, attitude and skills a person

needs to perform adequately within relevant professional contexts;

credit: unit for calculating the study load as referred to in Section 7.4 WHW, whereby 1

credit is equal to 28 hours of study;

curriculum: the cohesive whole of units of study taught by the programme;

EC: European credit, see credit;

Examination Appeals Board: board as referred to in Section 7.60 WHW;

examination committee: committee as referred to in Section 7.12 WHW;

examination: concluding part of a programme as referred to in Section 7.3 WHW or the

propaedeutic phase as referred to in Section 7.8 WHW;

examiner: person as referred to in Section 7.12c WHW, not being a student or extraneus;

Executive Board: the management of the institution as referred to in Section 1.1 and

10.8 WHW;

extraneus: a person who is registered for a full-time or part-time programme as an

extraneus as referred to in Section 7.32 and 7.36 WHW;

institution: Stenden University of Applied Sciences

interim examination: an examination of knowledge, insight and skills as referred to in

Sections 7.3 and 7.10 WHW, the outcome of which is expressed by a mark and which

constitutes the conclusion of a unit of study;

objection, appeal and complaints desk: facility as referred to in Section 7.59a WHW;


post-propaedeutic phase: the main phase of the programme immediately following the

propaedeutic phase;

practical exercise: a unit of study as referred to in Section 7.3 paragraph 2 WHW in

which the accent is on the practical preparation for the practice of a profession and for the

practice of a profession in connection with the education in a work-study programme, in so

far as these activities take place under the supervision of the institution. A practical exercise

can be given shape in a project, assignment, design, thesis, oral presentation, undergoing

industrial placement, participation in an excursion or working in (theme) groups;

programme committee: committee as referred to in Section 10.3c WHW;

programme variation: a programme can be offered in the full-time, part-time or work-

study variation;

programme year: a period that starts on 1 September and ends on 31 August of the next

calendar year, and for those who register as of 1 February, the period that starts on 1

February and ends on the last day of February of the next calendar year.;

ProgRESS.www: student information system;

propaedeutic phase: propaedeutic phase of the programme, as referred to in Section 7.8

WHW;

school day: all days which in the annual schedule are usually not designated as holidays,

Saturdays, Sundays or regular public holidays are school days; Saturdays may only be

intended for taking interim examinations and/or tests and/or final examinations.

School/Cluster and Staff Participation Council: council as referred to in Section 10.25

WHW;

specialisation: a specialisation within the programme as referred to in Section 7.13 WHW,

not being an Associate Degree programme or a minor;

student counsellor: a person employed by the institution to inform and advise (future)

students, the management of the programme and the Examination Committee about

student affairs and to counsel a student on request in the event of personal problems;

student: a person who is registered at the institution as a student as referred to in Section

7.32 WHW;

students’ charter: charter as referred to in Section 7.59 WHW;

study career advisor/study coach: the person who is designated on behalf of the

programme to advise students on their studies, choice and planning processes, aimed at

effective study progress;

teaching periods, test and examination times: 08.00 a.m. to 9.30 p.m.

TER: teaching and examination regulation as referred to in Section 7.13 WHW;

test: part of an interim examination to which a mark by an examiner is attached;


unit of study: unit of study as referred to in Section 7.3 WHW, which in connection with

other units of study forms the curriculum of the programme, to which a single final

examination is attached. A unit of study can relate to a practical exercise;

WHW: Higher Education and Research Act.

Article 2 Contents of the TER

This TER sets out the applicable procedures and rights and obligations per programme in

relation to teaching and the propaedeutic examination and the post-propaedeutic

examination.

Article 3 Scope of application of the TER

1. This TER applies to the teaching and examinations of the Bachelor’s degree

programme Hotel Management, Hospitality Management croho number 34411, full

time, part time and work-study and the Associate degree programme Hotel

Management, Hospitality Management croho number 80041, fulltime, part time and

work-study, hereinafter referred to as: the programme.

2. The Executive Board can establish an Associate Degree programme in the Bachelor’s

Degree programme as referred to in paragraph 1. If applicable, this TER will apply to

the Associate Degree programme.

3. A TER is applicable to the students and extraneï who are registered for the

programme and to prospective students and extraneï who request to be admitted to

the programme.

4. If the programme is specified as a joint programme, this TER will apply fully, unless

the agreement on which the joint programme is based provides otherwise.

5. If the programme has one or more specialisations, this TER will then apply fully,

unless the agreement(s) on which this specialisation/these specialisations are based

provides/provide otherwise.

6. The Executive Board determines a TER for each cohort. In the event substantial

changes are made to the TER, the most recent TER contains transition arrangements

per cohort, which are then indicated per chapter in the subtitle of the chapter and/or

in one of the appendices of the TER. (Appendix I)

Article 4 Adoption and term of the TER

1. This TER are adopted by the Executive Board, after having heard the central

participation council in accordance with Article 10.20 of the WHW.


2. The programme committee must be given the opportunity annually in good time to

assess these Regulations and give advice on them to the Head of School. The

programme committee must send a copy of this advice to the School/Cluster and

Staff Participation Council (SCMR and SMR).

3. This TER will apply for the duration of the academic year. The regulations may not be

amended during the academic year, unless this is necessary as the result of force

majeure and it does not disproportionally prejudice students. An interim amendment

will require the prior approval of the Executive Board.


2 Admission to the programme

Higher Education and Research Act (WHW): 7.8a, 7.9, 7.9a, 7.9b, 7.24,

7.25,7.25a, 7.25b, 7.26 7.27, 7.28, 7.29.

Article 1 Prior education requirements for programmes

1. To enrol in a higher education programme, the prior education requirement is a

diploma in pre-university education (VWO) or general senior secondary education

(HAVO) or a diploma from a middle-management programme or of a specialist

programme as referred to in Article 7.2.2, first paragraph, of the Adult and

Vocational Education Act (WEB)(level 4). For the purposes of this article, a diploma

referred to in the first sentence will be equated with the diploma of the vocational

education programmes designated by ministerial regulation, referred to in Article

7.2.2, first paragraph, under c, of the WEB.

Article 2 Further prior education requirements for programmes

1. In addition to the prior education requirements referred to in Article 1, the following

further prior education requirements apply for direct admission to the programme.

a. With a diploma in Senior secondary vocational education (mbo) level 4:

Programme in Dutch MBO domain Dutch HBO sector

Economics

Programme: Hoger Hotelonderwijs** / Hotel

Management**

Bouw en infra Direct admission to the programme

Afbouw, hout en onderhoud Direct admission to the programme

Techniek en procesindustrie ---

Ambacht, laboratorium en

gezondheidstechniek

Direct admission to the programme

Media en vormgeving Direct admission to the programme

Informatie en communicatie-technologie Direct admission to the programme

Mobiliteit en voertuigen Direct admission to the programme


Transport, scheepvaart en logistiek Direct admission to the programme

Handel en ondernemerschap Direct admission to the programme

Economie en administratie Direct admission to the programme

Veiligheid en sport Direct admission to the programme

Uiterlijke verzorging Direct admission to the programme

Horeca en bakkerij Direct admission to the programme

Toerisme en recreatie Direct admission to the programme

Zorg en welzijn ---

Voedsel, natuur en leefomgeving ---

** = here are special additional requirements for the purposes of a professional profile/education concept, see article 6, sub 1.

b. With a diploma in General senior secondary education (havo):

havo profile

NT NG EM CM

Hoger Hotel-

onderwijs**/

International

Hospitality

Management**

2e mvt

2e mvt

2e mvt

econ of m&o

* = this profile gives direct admission to the relevant programme #= this profile gives no admission to the relevant programme ** = here are special additional requirements for the purposes of a professional profile/education concept, see article 6, sub 1.

With a diploma in pre-university education (vwo):

vwo profile

NT NG EM CM

Hoger Hotel-

onderwijs**/

2e mvt

2e mvt

2e mvt

*


International

Hospitality

Management **

* = this profile gives direct admission to the relevant programme #= this profile gives no admission to the relevant programme ** = here are special additional requirements for the purposes of a professional profile/education concept, see article 6, sub 1

Article 3 Special further prior education requirements for the Education in Primary Schools Programme

Not applicable

1. For prospective students with a general senior secondary education diploma and/or

senior secondary vocational education level 4 diploma, special further prior

education requirements apply to the Education in Primary Schools Programme.

2. Prospective students with a diploma in pre-university education, higher professional

education or university education as prior education are exempted from the special

prior education requirements.

3. The special further prior education requirements relate to the knowledge areas

geography, history and nature & technology comparable to the level general senior

secondary education 3/ preparatory secondary vocational education 4.

4. On the basis of those requirements, for the purpose of enrolling in the Education in

Primary Schools Programme, prospective students demonstrate that they possess

sufficient knowledge to be able to participate in that programme.

Article 4 Testing of special further prior education requirements for the Education in Primary Schools Programme

Not applicable

1. Entering students as referred to in Article 3 paragraph 4, can demonstrate that they

possess sufficient knowledge by:

a. submitting a general senior secondary education and/or secondary higher

vocational education level 4 diploma and concerning the subjects that were part of

the examination to obtain that diploma, the list of marks or results belonging to

the diploma showing that he/she possesses the relevant knowledge, or

b. in particular cases, whether or not in addition to submitting a diploma as referred

to in subparagraph a., submitting one or more certificates as referred to in Section

7.4.11, fifth paragraph of the Adult and Vocational Education Act (WEB) showing

that he/she possesses the relevant knowledge.

2. If a prospective student does not meet the first paragraph, he/she can demonstrate

possession of the knowledge referred to in Article 3, by taking and passing a test.


3. A prospective student in possession of a foreign diploma that is demonstrably at

least equivalent to the diplomas mentioned in Art. 3 paragraph 1 must have

demonstrated at the end of the propaedeutic phase that he/she possess the required

knowledge as referred to in Article 3 paragraph 4. If this condition is not met, the

enrolment will be terminated on the first possible date.

4. The Executive Board will give the prospective student the opportunity to take the

test referred to in paragraph 2 in accordance with the “Testing of Special Further

Prior Education Regulation for Education in Primary Schools Programme

(OLB) of Stenden University”.

Article 5 Additional examination ex. Art. 7.25 sub 4 WHW

1. The Executive Board may decide that a person in possession of a diploma referred to

in Article 1 who does not meet the conditions referred to in Article 2 may

nevertheless be enrolled, on condition that a test shows that substantially similar

requirements have been met. These requirements must be met before the

programme starts.

2. In case of an additional test, the knowledge of the required subjects or the required

level referred to in Article 2 will be tested.

Article 6 Additional requirements for the purposes of a professional profile / education concept

1. In view of the organisation and structure of the education of the Hotel Management/

Hospitality Management programme, in addition to the prior education requirements

as referred to in Article 1, additional requirements apply. The additional requirements

as well as the costs involved in them are set out in a selection procedure adopted by

the Executive Board. This concerns the following procedure:

Selection for Ba and Ad students, full-time

Stenden Hospitality Management has a selection procedure only for Dutch students

and for foreign students who are living in The Netherlands. This selection procedure

consists of:

- Individual tests, focused on capacities, personality, interests and skills;

- An interview, focused on the motivation for the industry and the study programme.

Within 15 working days after the selection day an extensive report together with the

results is sent by mail. This report is used within your (study) career development

process. If the result is below 4.5 the student is rejected. The student can ask for a

second opinion by contacting Mrs. Rita Dijk (phone number +31 (0) 58 244 1500).

The result of the second opinion is binding.

If students fulfill the admission requirements to follow the 3 year Fast Track

programme, they will have an extra intake interview after the above mentioned

selection procedure.

Students with MHS diploma

The entire selection procedure is not applicable to students with a diploma from the

Dutch Middelbare Hotelschool (MHS). They must show a letter of recommendation


from the director of their school. A competence test and an interview are part of the

intake procedure. The results of the competence test will be used during the

interview and in the (study) career development process.

Selection procedure for all work-study students

Selection procedure for all work-study students

The Work-Study programme has a selection procedure. This selection procedure

consists of:

o An interview focused on the motivation for the study and the study skills. A

minimum score of 3.5 is required.

o A Work Place scan with a positive advice.

If either score is not the required norm, the candidate is rejected. The student can

ask for a second opinion at Mrs. Ingrid Lamsma (phone number +31 (0) 58 244

1579). The result of the second opinion is binding.

The 2e mfl (2e mvt) criterion is waivered for those students applying for the work-

study Associate degree programme. The 2 mfl criterion is applicable for those

student applying for or switching to the BA programme.

2. In view of the knowledge and skills needed for the Arts Therapies programme, in

addition to the prior education requirements as referred to in Article 1, additional

requirements apply. The additional requirements as well as the costs involved in

them are set out in a selection procedure adopted by the Executive Board. This

concerns the following procedure:

Not applicable

Article 7 Admission to the fast track for students with a Dutch vwo certificate

1. An Executive Board may offer a fast track within a bachelor programme in higher

professional education that is open to students with a certificate as provided for in

Article 7.24, paragraph 2a or 2b, of the WHW or a certificate which, pursuant to

Article 7.28, paragraph 2 of the WHW, has been designated by ministerial regulation

or judged by the Executive Board as being at least equivalent to this. A student who

meets the condition provided for in the first sentence and the other enrolment

conditions will be registered for a fast track on request.

2. The Executive Board can also decide to admit a student other than the student

provided for in the first subsection to the fast track if the Executive Board judges that

he is suitable for that fast track.

3. Contrary to Article 7.4b, paragraph 1 of the WHW, the study workload for a fast track

is 180 credits.

Article 8 Admission to the special track as intended in Art. 7.9b WHW Not applicable.

1. If the Executive Board offers a special track in a degree programme with a focus on

achieving a higher level of knowledge for the students, it may introduce a selection

procedure.


2. The Executive Board determines the rules for the selection procedure intended in the

first paragraph.

This concerns the following rules:

[supplement the rules, which must, in any event include the following:

* cognitive and non-cognitive criteria;

* relation between selection criteria and degree programme profile;

* motivated admission or rejection.]

Article 9 Colloquium doctum (entrance examination age 21 years and over)

1. The Executive Board may exempt persons aged twenty-one years and over who do

not meet the prior education requirements referred to in Article 1, nor have been

exempted from them pursuant to Art. 7.28 WHW, from such prior education

requirements if an examination given by a committee to be formed by the Executive

Board shows suitability for the education in question and sufficient mastery of the

Dutch language to be able to take the education successfully.

2. The programme requirements for the entrance examination, as intended in

paragraph 1 are:

The Colloquium Doctum is an entrance test at HAVO level in the for our education

obligatory courses English (speaking and writing) and German, French or Spanish

(speaking and writing) and General Economics 1. The Colloquium Doctum will be

held two times a year. Information can be obtained at the secretariat of the Stenden

Hotel Management School, Mrs. Rita Dijk (phone number +31 (0) 58 244 1500).

Language test

The entrance tests for the languages exist of three parts, related to the final exam of

the HAVO. Preparation can be done with the “Eindexamenbundels” of English and

German, French or Spanish. They can be found in our library.

The three parts are:

- Texts with multiple choice questions.

- Writing a business letter for the hospitality branch.

- Oral exam; this will be a talk as a result of a text about service in the hospitality. It

will take about 20 minutes. During the talk attention will be paid to reading, listening

and speaking skills. It is allowed to use a dictionary in the preparation of the exam.

It is not possible to have a look at an old exam.

General Economics 1

During the Colloquium Doctum a number of multiple choice questions about variable

costs, budget plan and so on will be asked. Also a number of open questions will be

asked about subjects like balance, ratios (liquidity, solvability), paying of interest and

instalment, breakeven point, computing of tax due according to the slice tariffs in

The Netherlands. The questions attune to subjects of general development and

general economics.

Work-study Associate degree Programme:

The Colloquium Doctum for the Associate degree work-study programme is the same

entrance test as the full-time programme entrance test, without the 2e mfl part.


3. The Executive Board may depart from the age limit referred to in paragraph 1 in

respect of a diploma issued outside the Netherlands, which, in the person’s own

country, gives access to a programme at an institution of higher education. The

Executive Board may also depart from that age limit in special cases if no diploma

can be submitted.

Article 10 Job requirements for part time programmes

1. For the purpose of enrolment in a part time programme, the Executive Board may

set requirements for performing work while taking the programme.

Students need to have relevant work experience in the hospitality industry and the

student’s current job should be at least for 20 hours per week in the hospitality

industry.

Workplace scan

A workplace scan will also be performed which will result in a positive or negative

advice.

Students need a positive advice on the basis of the selection procedure as well as for

the workplace scan to be admissible to our part time education.

2. In the case that the Executive Board designates work as units of study, requirements

may be set for the work.

Not applicable.

Article 11 Admission to work-study programmes, job requirements

1. Extraneï are not admitted to work-study programmes.

2. The practice of the profession of a work-study programme takes place on the basis

of a contract concluded on behalf of the university of applied sciences by the

programme, the student and the company or organisation where the profession is

practised.

3. The contract referred to in the second paragraph must at least contain provisions on:

the term of the contract and the duration of the period or periods of professional

practice, the supervision of the student, the part of the qualities in relation to

knowledge, insight and skills that a student should have acquired at the end of the

programme and should be achieved while practising the profession, as well as their

assessment, and the cases and way in which the contract can be terminated

prematurely. The contract should be for at least 24 hours per week.

4. Anyone wanting to be admitted to a work-study programme must at the time of

admission or no later than six months afterwards have a contract as referred to in

the second paragraph. If the requirement referred to in the preceding sentence is not

met, the person concerned will be deemed not to have met the conditions to

participate in the work-study programme. This means that the Examination

Committee can then decide to deny the student admission to the work-study

programme. The student will be informed in writing of a decision as referred to in the

preceding sentence.

5. If a contract as referred to in the second paragraph is terminated prematurely as a

result of attributable failure of the student, the student will be given the opportunity


for a period of six months at most to conclude a new contract as referred to in the

second paragraph. If this does not work, the student will be deemed no longer able

to meet the conditions for participation in the work-study programme. This means

that the Examination Committee can then decide to deny the student admission to

this programme. The student will be informed in writing of a decision as referred to

in the preceding sentence.

Article 12 Exemption on the basis of other diplomas ex. Art. 7.28 WHW

1. Anyone who has been awarded a degree (bachelor's or master's) and anyone who

has passed a propaedeutic examination at a higher education institution will be

exempt from the prior education requirements referred to in article 1.

2. Anyone who is admitted to university or higher professional education in a country

which is a State Party that has ratified the Convention on the Recognition of

Qualifications concerning Higher Education in the European Region (Dutch Treaty

Series (Trb.) 2002, 137) will also be exempt from the prior education requirements,

without prejudice to the right of the Executive Board under Article IV.1 of the

aforementioned Convention to show a substantial difference between the general

requirements for access in the country where the qualification was obtained and the

general requirements laid down by or pursuant to this Act.

3. The Executive Board, after advice from the Admissions Committee, will grant

exemption from the prior education requirements referred to in articles 1, 7 and 8 to

a person who possesses a diploma issued in the Netherlands or not which is

considered by ministerial regulation at least equivalent to the diploma referred to in

the relevant paragraph, without prejudice to the third and fourth paragraphs. The

Executive Board may grant exemption to a person who possesses a diploma issued

in the Netherlands or not which is not included in the ministerial regulation referred

to in the first sentence, if in the opinion of the Executive Board, after advice from the

Examination Committee, that diploma is at least equivalent to the provisions of

articles 1, 7 and 8. If a diploma issued outside the Netherlands is concerned, the

Executive Board may determine that no examinations or components of

examinations will be taken until proof has been furnished to the satisfaction of the

Examination Committee of sufficient mastery of the Dutch language to be able to

undergo the education successfully. The Executive Board, after advice from the

Examination Committee, may also determine that the person concerned will not be

enrolled as long as the proof referred to in the preceding sentence has not been

furnished.

4. If further prior education requirements as referred to in Article 7.25 paragraph 1 of

the WHW have been set by ministerial regulation, a person in possession of a

diploma cannot take any examinations before the student has shown in a manner to

be determined by the Executive Board on the basis of an additional examination that

the student possesses the knowledge and skills to which the requirements referred to

in article 1 relate.

5. The Executive Board, after advice from the Examination Committee, may determine

that a person possessing a diploma as referred to in the first or second paragraph

cannot be enrolled if the Executive Board is of the opinion that the further prior

education requirements referred to in article 2 are of such a nature that it can

reasonably be expected that it will not be possible to show in the first year of

enrolment in the programme on the basis of an additional examination as referred to


in the third paragraph that the person concerned possesses the knowledge and skills

to which the requirements relate. The Executive Board will determine the way in

which the person concerned can be exempted from those requirements on the basis

of an additional examination with a view to enrolment.

6. The requirements to be set for the test, referred to in paragraphs 4 and 5, are

included in Art. 13.

Article 13 Additional test pursuant to Art. 7.28 paragraphs 3 and 4 WHW

1. If a prospective student has a propaedeutic diploma (university of applied sciences

(hbo) or academic university (wo)), an hbo degree diploma or a wo degree diploma,

but does not meet the further prior education requirements referred to in Article 2, in

the additional test, the knowledge of the required subjects or the required level,

referred to in Article 2, will be tested.

2. If a prospective student has a foreign diploma that is equivalent to a havo or vwo

diploma but does not meet the further prior education requirements referred to in

Article 2, in the additional test the knowledge of the required subjects or the

required level, referred to in Article 2, will be tested and requirements with respect

to mastery of the Dutch or English language will be set.

3. If a prospective student as referred to in paragraph 2 wants to enrol in a Dutch

language programme, the diploma NT2-second level must demonstrably have been

obtained. This requirement may be departed from for a prospective student with an

equivalent German diploma.

[If applicable, the requirement set on them of mastery of the Dutch language is

included in the teaching and examination regulations of the relevant programme.]

4. If a prospective student as referred to in paragraph 2 wants to enrol in an English

language programme, the prospective student must demonstrably have obtained an

IELTS score six.

A test comparable to an IELTS-test score 6.0 means:

a. TOEFL10 Paper: 550;

b. TOEFL Computer: 213;

c. TOEFL Internet: 80:

d. TOEIC11: 670;

e. Cambridge ESOL12: CAE – C.

Article 14 Admission to the post-propaedeutic phase

A student can be admitted to the post-propaedeutic phase of a programme in different

ways:

1. The requirement for enrolment in the programme after the propaedeutic examination

is possession of a diploma of a propaedeutic examination of that programme which

has been passed.

2. The Executive Board may grant exemption from the requirements referred to in the

first paragraph to a person who possesses a diploma issued in the Netherlands or

not, if in the opinion of the Executive Board, that diploma is at least equivalent to the

diploma referred to in the first paragraph. If a diploma issued outside the

Netherlands is concerned, the Executive Board may determine that no examinations


or examination components can be taken until proof has been furnished to the

satisfaction of the relevant Examination Committee of sufficient mastery of the Dutch

language to be able to undergo the education successfully.

Article 14a ‘60 EC programme IBC-students cohort 2016 at SUAS’

1. Students studying at one of the IBCs (site(s)) of Stenden University to obtain the

Dutch degree, will take a substantial part of the third-year-course of the programme

at the institution in the Netherlands. Hereafter: ‘60 EC programme IBC-students at

SUAS’.

2. The period as set in paragraph 1 covers a programme year, which means a period

that starts on 1 September and ends on 31 August of the next calendar year, and for

those who register as of 1 February, the period that starts on 1 February and ends

on the last day of February of the next calendar year.

3. A substantial part means a study load of 60 EC of which minimal 30 EC has to be

obtained during the period as set in paragraph 1.

4. The study programme as set in paragraph 1 is worked out in the relevant appendix

of the applicable TER.

5. The WHW is fully applicable for following the ‘60 EC programme IBC-students at

SUAS’ as referred to in paragraph 1. Within this framework the SUAS Students’

Charter as referred to in article 7.59 WHW is also applicable.

6. The Code of Conduct for International Students applies during the relevant ‘60 EC

programme IBC-students at SUAS’ .

Article 14b Admissions to the ‘60 EC programme IBC-students of cohort 2016 at

SUAS’. 1. Students are obliged to abide by The “Certification of Sites” procedure and

corresponding exemption policy of the programme's Examination Committee, which

is included as an appendix to the Students' Charter (Chapter 0).


programme IBC-students at SUAS’.

3. The minimum entrance requirements to the ‘60 EC programme IBC-students at

SUAS’ are:

a. to obtain the entire propaedeutic year (= 60 EC) of the studyprogramme at the

IBC;


and

b. to obtain 30 EC of the second year of the studyprogramme at the IBC.

c. For ITM, IABA and IHM: maximum of 2 outstanding resits on top of the 90

EC’s are allowed.

For IBMS: •

(1) The student has obtained all 60 credits from the first year[1];

(2) The student has passed at least 30 out of 60 credits of year 2 (M5 – M8,

incl. second language, PDP, etc.), and of this, passed at least 4 out of the

following 7 items as a qualitative criteria:

• IPM exam

• IPM module assignment

• EML exam

• EML module assignment

• Managing Innovation

• Indiv. Research project

• Project Management

In case the students has not passed at least 4 out of 7 subjects above, (s)he

can only continue to the third year courses if at least 45 credits of the second

year have been passed.

4. Every individual IBC-student who applies to enroll in the ‘60 EC programme IBC-

students at SUAS’ has to:

a. fulfill the requested enrollment procedure as monitored by IRC-SUAS;

b. sign a learning agreement with regard to the ‘60 EC programme IBC-students

at SUAS’.

Article 14c Learning agreement as part of ‘60 EC programme IBC-students of

cohort 2016 at SUAS’.

By signing the Learning Agreement the IBC-student agrees with the following:

1. To be able to obtain the Dutch degree the IBC-student has to obtain a minimum of

30 EC during the period as set in article 1 paragraph 1. If the IBC-student doesn’t

obtain this 30 EC, he or she has to leave immediately the ‘60 EC programme IBC-

students at SUAS’ and isn’t able to obtain the Dutch degree as set in art. 1

paragraph 1.

2. For students who have obtained 30 EC but still have outstanding credits which are

part of the ‘60 EC programme IBC-students at SUAS’, an additional individual

learning agreement for finalizing the 60 EC credits is drawn up and signed by the

programme and the student. ‘60 EC programme IBC-students at SUAS’ may not

https://outlook.office365.com/owa/?viewmodel=ReadMessageItem&ItemID=AAMkAGQxMmMzYjMzLWVhZWUtNDMyMi1hM2Q4LWVlZmIzNjk0OTY3OABGAAAAAAB%2FQ7U0IHIZSY213cl6ZiIuBwANXcIlW49MTrN6l4nllmnsAAKm7JeZAACnQWuWgmv9RJJFaHtJamFoAACfMSR4AAA%3D&wid=44&ispopout=1&path=#_ftn1


progress to (components of) the 4th year until the conditions for entering the

(components of) the fourth year as set by the programme (IHM, ITM, IABA or IBMS)

have been achieved, as defined in this TER.

3. All resits which will take place at the IBC belonging to ‘60 EC programme IBC-

students at SUAS’ are assessed by an examiner appointed by the Dutch Examination

Committee. Condition for (a) resit(s) at the IBC is that for the particular course(s) at least one exam opportunity was used during the 60 EC year at SUAS.

4. All IBC students’ graduation assignments (theses) are assessed by an external

examiner.

5. After the end of each academic year, SUAS will determine the study progress of each

international student. Sufficient study progress is considered to be: 50% (or more)

of the proportional nominal study load for the (part of the) academic year.

If there is no question of sufficient study progress, SUAS must determine the cause

of this, partly by way of a study progress interview.

6. In case the international student does not study at all, does not study enough or

cannot handle the level, the IND is notified of the lack of progress of the third-

country national within one month after establishing the fact. In case of personal

circumstances as referred to in Article 7.51 WHW as well as in Article 2.1 of the

WHW Implementation Decree, which can be regarded as valid reasons for

unsatisfactory student progress, binding agreements are made with the

international student so that the study can be completed in time. In such cases the

IND will not be notified of the lack of progress of the third-country national.

7. As soon as Stenden University discovers that a third-country national has terminated

enrolment at the university, it will report this to the IND.

8. Stenden University will request an admissible third-country national when he/she

enrols to state in writing that he/she agrees to the procedure by which Stenden

University signs the third-country national out at the IND - with prior notice or not,

in case of termination of enrolment or the conclusion that there has not been

sufficient study progress as referred to in the preceding paragraphs.

Article 15 Associate Degree Transfer to Bachelors programme

1. Students who have been awarded a degree, as intended in Art. 7.10b, paragraph 1

WHW, are entitled to follow a Bachelor’s degree programme in Higher Professional

Education. The Executive Board may thereby determine which other units of study

must also be followed in the Bachelor’s degree programme in question.

2. To enter the work-study Bachelor programme, the Ad graduate must have a second

foreign language (2e mvt) at general senior secondary education (havo).


Article 16 Legal protection

1. A (prospective) student may lodge objection with the Executive Board within six

weeks of the date against general decisions on admission via [email protected] .

Before deciding, the Executive Board will obtain advice from the Disputes and

Complaints Committee.

2. The decision on an objection can be appealed at the Higher Education Appeals

Tribunal in The Hague.



3 Curriculum

Higher Education and Research Act (WHW): 6.13, 7.2, 7.4, 7.4b, 7.7, 7.8, 7.8a, 7.8b,

7.9, 7.9b, 7.11, 7.13. 7.14

Article 1 Assessment of the Teaching and Examination Regulation

1. The Executive Board is responsible for the regular assessment of the Teaching and

Examination Regulation (TER). It will assess the time demands deriving from the TER

that are imposed upon the students for the purpose of monitoring and, where

necessary, adapting the study load.

Article 2 Aim of the programme

1. The programme is intended to teach students such knowledge, attitude and skills in

the field of International Hospitality Management that when they complete the

programme they are able to perform professional duties in that field and are also

eligible for any continued programme. After completing the programme, students

should be able to work independently as practitioners of professions and with a

critical attitude, and the students should possess competencies at higher professional

education level as referred to in Annex A.

Article 3 Structure and study load of the programme

1. The programme has a study load of 240 European credits (EC), of which 60 credits

belong to the propaedeutic phase and 180 credits belong to the post-propaedeutic

phase.

2. The programme is structured as full time, part time or work-study and is taught by

the Stenden International Hospitality Management School.

3. The full time programme and the part time programme have no specialisation. The

full time programme has an Associate Degree programme. The part time programme

does not have an Associate Degree programme.

4. Not applicable.

The specialisation ... is structured as fulltime/part time. The specialisation has a

study load of ... credits.

5. The Associate Degree full time programme has a study load of 123 European

credits. The Associate Degree of the Work-study programme has a study load of 120

ECs.

6. Students who have been awarded an Associate Degree and who follow the Bachelor’s

degree programme must follow the units of study prescribed by the Executive Board.

The students must consult the applicable Examination Committee in that regard.

7. For students taking the programme in the form of work-study, the periods in which

work is done in professional practice will be considered a unit of study, in so far as


this work is performed under supervision of the programme. The following

requirements are set for this work:

a. the duration of the periods in professional practice is 42 weeks of 24 hours per

week as a minimum;

b. the study load of the periods in professional practice is 12 EC on a yearly basis;

c. each period must be structured so that the student is able to develop the

competencies to the level specified for that period in the contract between the

institution, student and company;

d. units of study that are carried out in professional practice must be concluded

with an examination.

Article 4 Language used in teaching

1. The courses in the programme are taught in English, unless:

a. the course relates to a different language;

b. the course is given in the context of a guest lecture by a guest lecturer who

speaks a different language;

c. the specific nature, structure or quality of the course, or the origin of the

students necessitates the use of a different language. The Executive Board has

adopted a Code of Conduct for this purpose for the use of languages other than

Dutch in teaching.

2. The Ad work-study programme is taught in Dutch; the Ba work-study programme is

taught in English.

3. In a programme (Work-study) taught in Dutch, literature in other languages may be

used.

Article 5 Provisions for students with a functional limitation

1. The Head of School will offer students with a functional limitation an educational

environment which is equivalent as far as possible to that of students without a

functional limitation and offers equivalent opportunities to succeed in one’s studies.

The Study & Disability Regulations, as attached to the Students’ Charter as an

appendix, provide for the necessary and agreed facilitation of the persons concerned.

Article 6 Composition of the propaedeutic phase

1. The propaedeutic phase has three aims:

a. orientation;

b. referral;

c. selection.

2. The propaedeutic phase of the programme contains the units of study as referred to

in Annex B, with the corresponding study load (60 credits in total).


Article 7 Composition of the post-propaedeutic phase

1. The post-propaedeutic phase of the programme -as well as the specialisation(s)

attached to it - contains the units of study as described in Annex C, with the

corresponding study load (180 credits in total).

Article 8 Composition of the Associate Degree programme

1. The (work-study) Associate Degree programme as referred to in Article 3, Paragraph

5 contains the units of study as described in the relevant Annex with the

corresponding study load.

Article 9 Minor

1. A minor is a coherent optional programme of 30 European credits in total that is

taken in the post-propaedeutic phase, not being a specialisation.

2. The minor a student takes is related to the student’s ambitions and is clearly related

to the end competencies of the programme. The minor should be an addition to the

other components of the programme the student is taking.

3. The Examination Committee of the School that developed the minor is responsible

for the contents of the minor and must see to it that the minor at least meets the

requirements set in the following paragraph.

4. The minors offered by the institution are placed at the beginning of the programme

year on the website accessible to all students website: The website must at least

state:

a. which minors the institution offers;

b. whether the offer of the minor is or is not bound by a minimum number of

participants;

c. what procedure is used in registering for a minor;

d. what requirements apply for admission to the minor;

e. which school is responsible for the contents of the minor and who is responsible

within the school;

f. which components the minor comprises, including the number of credits and the

method of testing and retaking each component.

5. During the programme year, the contents of a minor may not be changed. In

departure from the preceding sentence, a minor offered cannot be taught in case of

insufficient interest, provided it is stated on the website referred to in paragraph 4

that a minimum number of participants is required in order for the minor to be

taught.

6. A minor can be taken only if the propaedeutic examination has been passed and at

least 60 credits have been obtained in the post propaedeutic programme.

Not applicable.

7. Irrespective of the foregoing, the admission of a student to a minor will require the

approval of the Examination Committee of the programme taken by the student. The

Examination Committee may choose to publish a list of minors that students may


take without personally having to ask for approval from the Examination committee.

8. Besides the minors offered by the institution, students can take minors by way of

www.kiesopmaat.nl or do an exchange programme. Admission of a student to a

minor programme by this route requires approval from the Examination Committee

of the programme where the student is enrolled.

Article 10 Studying abroad

1. Studying abroad (outside The Netherlands) is subject to Stenden’s policy that a

maximum of 90 credits of the curriculum (with a maximum of 30 theory credits and

a maximum of 60 placement credits) can be taken abroad.

2. Students require prior written permission from the Examination Committee of the

programme to be able to study abroad.

http://www.kiesopmaat.nl/


4 Examinations and diplomas

Higher Education and Research Act (WHW): 7.3, 7.10, 7.10a, 7.11, 7.12c, 7.19a, 7.33

Article 1 The examinations of the programme

1. The propaedeutic phase is concluded with an examination and the post-propaedeutic

phase with a final examination. If an Associate Degree programme is attached to the

programme, the propaedeutic phase will be concluded with an examination and the

post-propaedeutic phase with a final examination.

2. The examinations referred to in the first paragraph will be passed if all units of study

of the relevant phase or programme have been passed (examination and grade

together), or an exemption has been granted from them.

3. The final examination in the post-propaedeutic phase cannot be passed until the

propaedeutic examination has been passed or an exemption has been granted from

taking it.

4. The Examination Committee will determine the results of the examinations referred

to in the first paragraph after it has examined whether the student has complied with

all obligations applicable to the examination in question.

5. The Examination committee will award a diploma to the student who has passed an

examination and also meets the further statutory requirements. One diploma will be

awarded per programme. No propaedeutic diploma will be awarded to a student who

has obtained an exemption from the Examination Committee from taking this phase

of the programme.

6. The Executive Board will retain passed examinations and the related papers for a

period of at least seven years, in accordance with the "Selection list for the

administrative reflection of the public functions of authority and non-statutory

work processes of universities of applied sciences in the Netherlands", 2013.

Article 2 Award of degrees 1

1. The Examination Committee will award the Bachelor’s Degree of Business

Administration (BBA) on behalf of the Executive Board if the final examination in the

post-propaedeutic phase has been passed.

2. In case of education worldwide, the memorandum “Line of Conduct for Dutch

Education Worldwide” of the Minister of Education, Culture and Science (OC&W) will

apply.

3. The Examination Committee will award the Associate Degree on behalf of the

Executive Board to a student who has passed the examination of an Associate

Degree programme.

1 As a consequence of the Dutch Law “Kwaliteit in Verscheidenheid” a different title for the degree may be used.


Article 3 Diplomas

1. The Executive Board will use the model of the diplomas and establish the appendices

referred to below with due observance of Article 7.11 WHW. The following must be

stated at any rate:

a. the name of the programme and the institution that provides the programme, as

listed in the Central Register of Higher Education Study Programmes (CROHO);

b. which units of study the examination covered;

c. if applicable, which minor was passed;

d. if applicable, what qualification to practise a profession is attached to the

diploma;

e. what degree was awarded by the Executive Board;

f. at what time the programme was last accredited or passed the initial

accreditation of new programmes;

2. The units of study of the examination and the minor passed will be mentioned in a

certified annex, in which the number of credits and grade obtained will also be listed.

The grade referred to in the preceding sentence will be expressed as referred to in

article 19 of Chapter 5.

3. The Examination Committee will add a diploma supplement to a diploma of the final

examination passed that matches the standard format agreed by Europe. The

purpose of the diploma supplement is to provide insight into the nature and content

of the completed programme, partly with a view to international recognisability of

programmes. The diploma supplement, written in English, must at least contain:

a. the name of the programme and the institution that provides the programme,

b. whether it is a programme in university education or a programme in higher

professional education,

c. a description of the content of the programme,

d. the study load of the programme and

e. the degree programme Grading Table.

Article 4 Award of diplomas

1. As proof that the examination was passed, the Examination Committee will award a

diploma with the diploma supplement.

2. A student who is entitled to a diploma is to submit a request to that end to the

Examination Committee. The Examination Committee may draw up submission rules.

3. A student who is entitled to the award of a diploma may request the Examination

Committee not to award it in accordance with rules to be adopted by the Executive

Board.

4. If a student discovers an error on his or her list of grades, the student must

immediately contact the ESR – Information & Registration Centre. If no error is

discovered there, the student must respond to the Examination Committee in writing

within four school weeks after the diploma has been received.

5. The date on the diploma is the date on which the Examination Committee has

established that the student has fulfilled the conditions. The procedural condition for


being declared graduated is that the student must be enrolled in the programme at

the time of awarding.

Article 5 Signing of diplomas

1. The diploma will be signed on behalf of the Executive Board:

a. by the chairman and secretary of the Examination Committee or their deputies;

b. by the student.

2. The Diploma Supplement to the diploma referred to in article 3 will be signed and

provided with the name of the chairman of the Examination Committee and

secretary, or their deputies.

3. The names of the persons authorised to sign will be registered in a signature

register.

Article 6 Dates of grades and award of diplomas

1. At the start of each academic year, the Examination Committee will set the dates on

which the grades referred to in article 1 are determined, with due observance of the

third and fourth paragraphs in article 1.

2. At the start of each academic year, the Head of School will set the dates on which

the diplomas referred to in article 3 will be awarded in a public ceremony.

3. The grade on the propaedeutic examination will be determined at least twice a year,

at the end of the programme year, after the grades on the last resits have been

processed. At the student’s request the grade can also be determined in the interim

in the course of the programme year.

Article 7 Cum laude

1. A student must submit a request to the Examination Committee to grant the

classification “Cum Laude” to the propaedeutic diploma of the Bachelor’s

Degree programme or the Associate degree programme attached thereto.

2. A student must submit a request to the Examination Committee to grant the

classification ”Cum Laude” to the Bachelor’s degree diploma or the Associate

degree diploma.

3. The request (see par. 1 or 2) must be accompanied by a list provided by the student

of all grades the student obtained on the basis of which the student believes to

beentitled to the classification Cum Laude.

4. The Examination Committee will judge whether the classification “Cum Laude” is to

be granted.

5. If declared applicable in paragraph 1 of this article, the Examination Committee will

grant the classification "Cum Laude" if the student meets the following conditions

upon receiving the propaedeutic diploma:

a. The weighted average based on the credits obtained for all grades obtained is 8.0

or higher;


b. The student must be awarded at least a pass grade for all units of study of the

propaedeutic phase without taking any resits;

c. The student may be given an exemption for a maximum of 25% of the total

credits.

d. If units of study have been graded as insufficient/sufficient/good/excellent, the

student must have obtained a ‘good’ for at least 80% of these units. For the units

of Career Development, the student must have obtained a ‘good’ for at least 75%

of these units The units Technical Competences F&B and RD in the module Real

World Learning are graded with pass or fail and are not part of the calculation of

Cum laude.

e. If a student has taken additional units of study not included in the compulsory

curriculum, they are not included in the calculation of the weighted average;

f. Exemptions are not included in the calculation of the weighted average.

6. The Examination Committee will grant the classification “Cum Laude” if the student

meets the following conditions upon receiving the Bachelor’s degree diploma or

the Associate degree diploma:

a. The weighted average based on the credits obtained for all grades obtained is 8.0

or higher;

b. The student must be awarded at least a pass mark for all units of study of the

propaedeutic and post-propaedeutic phase without taking any resits;

c. The student may be given an exemption for a maximum of 25% of the total

credits.

d. If units of study have been graded as insufficient/sufficient/good/excellent, the

student must have obtained a ‘good’ for at least 80% of these units.

e. The student has been awarded a grade of at least 8.0 for the graduation thesis

(condition only for the bachelor’s degree; Stenden HMS: Industrial Placement

Management Project).

f. If a student has taken additional units of study not included in the compulsory

curriculum, they are not included in the calculation of the weighted average;

g. Exemptions are not included in the calculation of the weighted average.

Article 8 Declarations

1. A student who has passed more than one interim examination and to whom no

diploma as referred to in article 4 can be awarded will receive on request, provided

within a year after the student deregistered, a declaration to be issued by the

relevant Examination Committee in which at least the interim examinations are listed

which the student passed.


1. A student who disagrees with a decision by the Examination Committee on the basis

of the provisions in this chapter can lodge an appeal against this with the

Examination Appeals Board (COBEX).

2. It is possible for a student to lodge an appeal against the decision of the COBEX with

the Appeals Tribunal for Higher Education in The Hague.


5 Examinations and marks

Higher Education and Research Act (WHW): 7.3, 7.10, 7.12b, 7.13

GENERAL

Article 1 Examination

1. An examination is attached to every programme.

2. An examination is attached to the propaedeutic phase of the programme.

3. An examination is attached to the post-propaedeutic phase of the programme.

Article 2 Unit of study

1. A programme is a coherent whole of units of study, aimed at realising well-defined

targets in the area of knowledge, understanding and skills which anyone completing

the programme should possess.

2. A unit of study can relate to the practical preparation for professional practice and to

the practice of the profession in connection with the education in a work-study

programme, in so far as these activities are carried out under supervision by the

Executive Board.

Article 3 Interim examination

1. An interim examination is attached to each unit of study.

2. Each interim examination comprises an examination of the knowledge,

understanding and skills of the examinee, as well as an assessment of the outcomes

of that examination.

3. If the interim examinations of units of study belonging to a programme or

propaedeutic phase of a Bachelor’s Degree programme have been passed, the

examination will have been taken, in so far as the Examination Committee has not

stipulated that the examination must also contain an examination to be conducted by

them on their own as referred to in the second paragraph.

4. Under conditions to be set by them, the Examination Committee can stipulate that

not every interim examination has to be passed in order to establish that the

examination has been passed.


Article 4 Exemption general

1. The Examination Committee is authorised to grant an exemption from taking one or

more interim examinations.

2. The TER contains the grounds on which the Examination Committee can grant an

exemption from taking one or more interim or final examinations for interim

examinations or final examinations in higher education that were passed earlier, or

for knowledge or skills gained outside higher education.

3. An exemption given by the Examination Committee is always granted individually on

the basis of its exemption policy and with due observance of the following provisions

of this article.

4. For organizational reasons exemption given to a part of the practice programme

within a practical module at Hotel Stenden cannot be translated into European

credits at the time of granting. The Examination Committee determines which parts

of practice have to be taken, for which European credits will be granted..

5. Students with one of the following diplomas are exempted from taking the tests of

the mentioned units of study referred to in the appendix with the combination of

propaedeutic and post- propaedeutic phases:

a. Fulltime students with an MHS diploma

A fulltime student with a Dutch MHS diploma will get an exemption of the first year

(60 EC).

Instead of the second year Hospitality Operations Performance module (12 EC)

he/she has to do the second year First Impression module (12 EC).

b. Fulltime students with a non MHS vocational diploma, level 4

A fulltime student with a vocational diploma level 4 may ask the Examination

Committee for exemptions. The exemptions depend on the content (of hospitality

parts) of the prior education.

c. Fulltime students with a ProHHO diploma

Fulltime students with a ProHHO diploma (Friesland College) will get an exemption

for the first year (60 EC), because they did the whole first year of Hotel Management

during the ProHHO education. This exemption is only for students who started

ProHHO in September 2014 or earlier.

d. Fulltime students with a hospitality related bachelor degree

A fulltime student with a hospitality related bachelor degree obtained elsewhere, or

any bachelor degree in management obtained at Stenden University of Applied

Sciences or Facility management (BA/MA) or a student who possesses a diploma in

hospitality related higher education, approved by the Examination Committee

Stenden Hotel Management School, may apply for exemptions. These applicants may

transfer a minimum of 30 EC based on subjects that are different than the Hotel

Management programme. More exemptions can be given based on the extent to

which the Hotel Management majors are covered by student’s prior education and/or

work experience.


e. Fulltime students with an HBO-short degree in hospitality

A graduate for Austria, Sweden and Switzerland with an HBO-short degree in

hospitality management will receive the following exemptions:

a. 1st year (60 EC)

b. 2nd year: Hospitality operations Design module (12 EC), Languages and Cultures

in International Business module (12 EC), Career Development parts (6 EC)

c. 3rd year: Minors (30 EC)

d. 4th year: Based on the students CV, the Examinations Committee decides

whether the student receives exemption for a part of the internship period or

not.

Accredited study programmes for this course are:

Swiss schools: diploma “Ristorazione e industria alberghiera”, Chur, Montreux

Austrian schools: Kollegs, Höhere Lehranstalten für Tourismus, Höhere

Bundeslehranstalten with specialisation in Tourism

f. Fulltime students with a hospitality related education from Germany or

Austria

Fulltime students with the below mentioned diploma are exempted from taking the

tests of the following units of study referred to:

German “Staatlich geprüfte(r) Betriebswirt(in) der Fachrichtung Hotel- und

Gastronomiemanagement”

Exemptions: 1st year (60 EC), 2nd year (60 EC) + 21 weeks internship (30EC)

German Hotelfachmann/fachfrau

Exemption: 1st year (60 EC)

Staatlich geprüfte(r) Fachmann/Fachfrau für Euro-Hotelmanagement

School:

- Berufsfachschule für Hotelmanagement, Pegnitz, Germany

- Schule für Hotel- und Tourismusmanagement Wiesau, Germany

Exemptions:

- whole first year (60 EC), Languages and Cultures in International Business (12

EC), Hospitality Operations Design module (12 EC), part of 2nd year career

development (6 EC), minor programme (30 EC),

Diploma Touristiekkauffrau/-mann

School:

- Tourismusschulen Salzburg in Bramberg, Austria

- Tourismusschulen Salzburg in Klessheim, Austria

- Tourismusschulen Salzburg in Bischofshofen, Austria

- Tourismusschulen Salzburg in Bad Hofgastein, Austria

- Tourismuskolleg Innsbruck, Austria

- Tourismusschulen Bad Gleichenberg, Austria

- Europaschule HLF Krems, Austria

- Tourismusschulen Bludenz, Austria

Exemptions:

- whole first year (60 EC), Languages and Cultures in International Business (12

EC), Hospitality Operations Design module (12 EC), part of 2nd year career

development (6 EC), minor programme (30 EC),

Diploma Staatlich geprüfte(r) Hotelbetriebswirt(in) obtained from the

Schools:


- Hotelfachschule Bad Wörishofen, Germany

- Hotelfachschule Berlin, Germany

- Hotelfachschule Heidelberg, Germany

- Hotelfachschule Emden, Germany

- Eduard-Stieler-Schule Fulda, Germany

- Hotelfachschule Erfurt, Germany

- Hotelfachschule Pegnitz, Germany

- Hotelfachschule Hamburg, Germany

- Susanna Eger Schule Leipzig, Hotelfachschule, Leipzig, Germany

Exemptions:

- whole first year (60 EC), whole second year (60 EC), minor programme (30 EC),

first half internship (30 EC)

Diploma Berufliches Gymnasium, Fachrichtung Wirtschaft (BGFW)

Schools:

- Berufsbildingszentrum Dr. Jürgen Ulderup, Diepholz, Duitsland

- Berufsbildende Schulen Pottgraben, Osnabrück, Duitsland

- BBS an Museumsdorf, Cloppenburg, Duitsland

- BBS Conerus Sxhule Norden

- BBS Cochem

- BBS Osterholz-Scharmbeck, Osterholz-Scharmbeck, Duitsland

- Berufskolleg Kleve, Kleve, Duitsland

- Berufskolleg Bonn-Duisdorf, Bonn, Duitsland

- BBS am Krökentor, magdeburg

- Berufsbildende Schulen Varel, Varel, Duitsland

- Berufskolleg Bach strasse, Düsseldorf, Duitsland

- BBS Jever, Jever, Duitsland

- Berufsbildende Schulen 1, Wilhelmshafen, Duitsland

- Berufskolleg Kaufmännische Schulen, Bergisch Gladbach, Duitsland

- Berufskolleg Ahlen, Ahlen, Duitsland

- Berufsbildende Schulen Rotenburg, Rotenburg, Germany

- BBS Otto von Guericke, Magdeburg, Germany

- BBS IV Friedrich List, Halle, GermanyBBS1 Gifhorn, Gifhorn, Germany

- BBS1 Arnoldi Schule, Göttingen, Germany

Exemptions:

- Guest Experience module (12 EC), Resources module (12 EC), part of Career

Development Year 1(6 EC).

6. A student who wants to qualify for the aforementioned exemptions must submit a

reasoned request to this effect to the Examination Committee. The diploma must be

submitted with the request, as well as further evidence to show that the

requirements for the units of study for which the exemption is requested have been

met.

7. Exemptions can be based partly on APL (Accreditation of Prior Learning). A person

who thinks the student qualifies for one or more exemptions on the basis of an APL

procedure must submit a reasoned request to that effect to the Examination

Committee, enclosing the APL report.

8. A person who thinks the student qualifies for exemption from taking an examination

or test on grounds other than those referred to in the preceding paragraphs must

send a written, reasoned request to that effect to the Examination Committee, with

which the evidence supporting the request is also submitted.


9. The Examination Committee will assess partly on the basis of the evidence submitted

whether the requirements set for the relevant unit of study or components thereof

have been met.

10. The Examination Committee will grant an individual request for an exemption if the

requester demonstrably meets the requirements set for the relevant unit of study, or

for - sufficiently completed - parts thereof. The Examination Committee will inform

the student of its decision within six school weeks, counting from the date on which

the request is received.

11. Exemptions will be shown in the student’s list of grades, with the description

„exemption”. An examination and/or test for which the student has obtained an

exemption will not count in any averaging to a final grade for the unit of study in

which this examination and/or test is involved.

Hoofdstuk 5, Article 5 Transition rules for ‘60 EC programme IBC-students cohort

2014 and 2015 at SUAS (Stenden University of Applied Sciences in the

Netherlands)’ 1. Students studying at one of the IBCs (site(s)) of Stenden University to obtain the

Dutch degree, will take a substantial part of the third-year-course of the programme

at the institution in the Netherlands. Hereafter: ‘60 EC programme IBC-students at

SUAS’. A substantial part means a study load of 60 EC.

2. The period as set in paragraph 1 covers a programme year, which means a period

that starts on 1 September and ends on 31 August of the next calendar year, and for

those who register as of 1 February, the period that starts on 1 February and ends

on the last day of February of the next calendar year.

4. The study programme as set in paragraph 1 is worked out in the relevant appendix

of the applicable TER.

5. The WHW is fully applicable for following the ‘60 EC programme IBC-students at

SUAS’ as referred to in paragraph 1. Within this framework the SUAS Students’

Charter as referred to in article 7.59 WHW is also applicable.


programme IBC-students at SUAS’.

7. The following exam regulations are applicable for students who didn’t obtain the full

60 EC during their year at SUAS

a. All resits taking place at the IBC belonging to ‘60 EC programme IBC-students

at SUAS’ are assessed by an examiner appointed by the Dutch Examination

Committee. Condition for (a) resit(s) at the IBC is that for the particular

course(s) at least one exam opportunity was used during the 60 EC year at SUAS.


b. If the Dutch Examination Committee deems necessary, practical components

and resits must be retaken at SUAS until the required conditions set in the

tailor-made plan have been met.

c. All IBC students’ graduation assignments (theses) are assessed by an external

examiner.

Article 6 Fraud and plagiarism

1. If a student or extraneus commits fraud and/or plagiarism, the Examination

Committee may deny the person concerned the right to take one or more tests,

examinations or interim examinations to be designated by the Examination

Committee, for a period to be determined by the Examination Committee of one year

at most.

2. In case of serious fraud, the Executive Board, on a motion by the Examination

Committee, may definitely terminate the registration of that student or extraneus for

the programme.

3. The Fraud and Plagiarism Regulations of Stenden University of Applied Sciences, as

included as an appendix to the Students’ Charter, apply to fraud and/or plagiarism.

Article 7 Study contract

1. A student with a disability can request the Examination Committee to give him or her

the opportunity to take interim examinations in a manner adapted as far as possible

to his or her individual disability. The procedure is described in the Disability & Study

Regulation as included as an appendix to the Students’ Charter.

2. A student who satisfies the criteria of the Financial Support of Student Topsporters Regulation

as included as an appendix to the Students’ Charter can request an adapted

examination and test schedule from the Examination Committee, which - if this is

possible in the opinion of the Examination Committee and not onerous for the

programme - is as far in line as possible with the student’s individual possibilities.

3. Agreements resulting from the requests referred to in paragraphs 1 and 2 will be laid

down in an individual study contract.

Article 8 Intellectual property

1. The student is entitled to the copyright in the work, provided the student can be

considered the author.

2. The person indicated as such on or in the work will be considered the author, barring

proof to the contrary.

3. If the work was created according to the design of someone other than the student

and under this person’s direction and supervision, this other person will be

considered the author of that work.


Article 9 Requirements set for interim examinations

1. For each interim examination , the Examination Committee must make known the

requirements set for taking that interim examination, so the student can prepare as

well as possible. The Examination Committee must also state which aids are allowed

and what pass marks will be used. Information about it will be given in the module

book concerned.

2. Each opportunity to take an interim examination within a programme year offered as

a resit must be equivalent to the previous opportunity with respect to its content,

level and difficulty.

3. If a student has not passed a unit of study in the programme year in which the

student took the unit of study, and still wants to take an interim examination in that

unit of study in the next programme year, the requirements of the current

programme year will apply.

Article 10 Forms of interim examinations

1. The units of study of the curriculum are tested in the manner and in the form

indicated in the appendix with the composition of the propaedeutic and post-

propaedeutic phase.

2. An interim examination offered as a resit in the same programme year must have

the same form on all occasions.

3. Departure from the preceding paragraph is possible in case of force majeure.

In that case the resit may have a different form, but it will have to meet the

equivalency requirements as referred to in Article 9.

4. Paragraph 2 can be departed from if it is not possible for organisational and/or

educational reasons to offer a resit in the same form as the first opportunity in the

relevant programme year.

Article 11 Order of interim examinations

1. The TER contains an overview of the number and the order of the interim

examinations as well as the times at which they can be taken.

2. The TER contains information on, where necessary, the order in which, the time

periods within which and the number of times per year of study that the opportunity

is offered to take interim examinations and examinations.

3. The interim examinations of the units of study of the propaedeutic examination and

the final examination can be taken in a random order within the phase in question,

except as stipulated in the provisions in the following paragraphs of this article.

4. The interim examinations of the units of study mentioned below cannot be taken

until the units of study indicated next to them have been passed:


a. Students who have received a Binding recommendation on continuation of their study must

have obtained all credits for the propaedeutic phase to be allowed to start the third year of

studies of the Bachelor degree.

b. Students who have received a Binding recommendation on continuation of their study must

have obtained all credits for the propaedeutic phase to be allowed to start graduation module of

the Associate degree.

The compulsory third year modules Strategic Hospitality Management and

Psychology of Management and Organization have to be taken within one semester.

The sequence in which these modules are done is arbitrary. The Units 1 and 2 of

Understanding Research are running simultaneously, and these are sequential.

5. The examinations or tests of the units of study mentioned below can be taken only

after the student has participated according to the rules stipulated in this TER:

If a unit of study contains attendance requirements, students must have fulfilled the

conditions set for attendance to be allowed to do the test or hand in the module

assignment connected with the same unit.

6. Irrespective of the provisions in the preceding paragraphs, a minor can be taken only

if the provisions of Article 9 of Chapter 3 are fulfilled.

Article 12 Time periods and frequency of interim examinations

1. For taking the interim examinations of the propaedeutic phase, each programme

year at least two opportunities are given, the first time immediately following the

course in the unit of study in question.

2. For taking the interim examinations of the post-propaedeutic phase, each

programme year at least two opportunities are given, one of which immediately

following the studies in the unit of study in question.

Not applicable; see Appendix E: Additional Regulations

3. When the date is set of the second interim examination opportunity in a programme

year, account is taken of the required feasibility of the total programme for a

student.

4. In deviation from that what is stipulated in the first and second paragraph, students

will only be offered the opportunity to take the interim examination for the duration

of one programme year, to be calculated from the last programme year in which the

intended unit of study was offered, in case a unit of study from a former TER will no

longer be provided in the current TER. The total amount of applicable opportunities

during this programme year will be set by the Examination Committee and published

on Blackboard/IHM Examination Committee/regulation old modules. After expiration

of the final opportunity for an interim examination during that programme year,

there will be no further applicable opportunities available.

5. The time periods in which the interim examination opportunities are offered are

determined annually by the Examination Committee and announced not later than at

the start of that programme year.


6. A student who is unable to use an interim examination opportunity must rely on the

next interim examination opportunity. In special cases, the Examination Committee

may decide to depart from this rule in a manner favourable to the student.

PRIOR TO INTERIM EXAMINATIONS

Article 13 Registration procedure for interim examinations

1. For oral interim examinations and for interim examinations to conclude practical

exercises, the student must register in good time in a way to be indicated by the

Examination Committee. A student who wants to do an oral exam has to put his/her

name on a list at the teacher's room or at the IHM Service Desk.

2. For forms of interim examinations other than those mentioned in the first paragraph,

the student must adhere to the following registration procedure for participation in

written interim examinations:

Not applicable; see Appendix E: Additional Regulations

a. The student must register digitally for an opportunity to take a written interim

examination, unless specified otherwise. After registering, the student must

print out a proof of registration.

b. If a student cannot register for an interim examination, the student must

contact the ESR-Test Service Bureau before the closing time for registration.

At the locations Emmen, Meppel and Assen, the student can contact the

secretarial office of the programme, which will then contact the ESR-Test

Service Bureau.

c. Registration means mandatory participation in the interim examination and

taking an opportunity, except in force majeure situations.

d. All secretaries of Examination Committees must report to ESR Test Service

Bureau before 15 May of each programme year the number of interim

examination opportunities offered to a student of the relevant programme. If

this number of opportunities is exceeded, the registration for participation in

the interim examination in question will be blocked.

e. ESR Test Service Bureau will publish the programme year annual interim

examination schedules for each programme at the start of the programme

year. The definitive schedules will be published not later than two school

weeks before an interim examination period.

f. A student must always present a request to change registration for an interim

examination to the secretary of the Examination Committee for assessment,

except in force majeure situations. After permission from the secretary of the

Examination Committee, ESR Test Service Bureau will process the permitted

changes until two working days before the start of the interim examination

period until 12.00 noon.

g. If a student’s digital registration is late and there are special circumstances,

the student must contact the secretary of the Examination Committee

directly.


DURING INTERIM EXAMINATIONS

Article 14 Written interim examinations

When interim examinations are taken, the requirements set in the following paragraphs

must be met:

1. A student is granted entry to the examination room only upon identifying

himself/herself to one of the invigilators by way of the Multifunctional Card (MFC).

Any other form of identification does not grant entry. In addition, when asked, the

student must identify him/herself with a valid proof of identity.

2. If due to force majeur a student cannot present the mandatory form of identification

as referred to in paragraph 1, the student may submit a request to the Examination

Committee to qualify this unforeseen circumstance as a force majeure. In case of a

force majeure, the registered opportunity will be reversed according to article 13

paragraph 1c.

3. The student must be present in the examination room five minutes before the start

time and seated in the seat indicated by the invigilators

4. Any student who arrives more than 30 minutes late is denied admission by the

relevant invigilator. The student may submit a request to the Examination

Committee to qualify this unforeseen circumstance as a force majeure. In case of a

force majeure, the registered opportunity will be reversed according to article 13

paragraph 1c..

5. Students are not allowed to leave the examination room during the first 30 minutes

after the interim examination starts.

6. The instructions of the examiner or invigilator must always be followed.

7. The specified time for an interim examination includes the distribution and collection

of examination assignments or answer forms.

8. On receiving the interim examination assignments, the student must check whether

the student has received a correct and complete copy. If not, the student must notify

the relevant invigilator

9. Students are not permitted to take the interim examination on answer forms other

than those distributed by the invigilator.

10. The student must - if applicable - place on the interim examination assignments and

the answer form:

a. name

b. student number / contact number

c. interim examination

d. number of answer form sheets to be handed in

e. date on which the interim examination was taken

f. student’s signature


11. The use of aids other than writing materials and the materials handed out on site is

allowed only if the examination questions explicitly state they are permitted.

12. Electronic devices that can be used to view or store data must be turned off and put

away in a closed bag before the interim examination starts. When in doubt, the

examiner and/or invigilator is authorised to temporarily confiscate the device. The

device can be retrieved from the examiner and/or invigilator after the interim

examination

13. Students are not allowed to communicate with other persons in or outside the room

where the interim examination is being taken without permission from the examiner.

14. The examiner and the invigilator are authorised to take appropriate measures if

order and peace are disturbed.

15. The interim examination assignments must be handed in to the invigilator at the

same time as the answer forms upon signing out.

16. For students with a disability, the Examination Committee may allow an extension of

the standard duration of the interim examination and/or the use of aids, in addition

to the authority stipulated in Article 1 to adapt the test form further for students

with a disability to the possibilities of the student concerned.

17. If a student wants to submit a complaint about the administration of an interim

examination, the student must immediately have his/her complaint noted down on

the protocol form by an invigilator of the interim examination. In addition the

student has to send a written complaint to the relevant Examination Committee

within two working days.

18. If a student has a complaint about the content of the interim examination, this

complaint must be submitted in writing within two working days to the secretary of

the relevant Examination Committee. The interim examination key will be published

and/or discussed after the end of this period.

Article 15 Digital interim examinations Not applicable

The requirements in the following paragraphs must be fulfilled when holding digital interim

examinations:

Not applicable

Article 16 Oral interim examinations

1. Not more than one student at a time may be tested orally, unless the Examination

Committee has decided otherwise or in case of a group presentation.

2. An oral interim examination will not be administered in public, unless the

Examination Committee or the examiner in question has decided otherwise in a

special case at the student’s request.


3. When an oral interim examination with a study load of at least 28 hours is

administered, a second examiner must be present or the interim examination must

be recorded by using audiovisual means.

Article 17 Supervision during interim examinations

1. The Examination Committee will designate one or more examiners who will be

present in any case at the start and end of the administration of the interim

examination(s) in question and will be immediately available during those interim

examination(s).

2. On behalf of the Examination Committee, the ESR - IRC Test Office has appointed

invigilators who are charged with maintaining order during administration of the

interim examination. The invigilators must follow the examiner’s instructions.

3. The invigilators must be present in the interim examination room 15 minutes before

the start of the interim examination in order to make the required preparations. The

head invigilator must be present in the interim examination room 30 minutes before

the start.

4. At least one invigilator per room must be present during written interim

examinations.

5. One examiner will suffice during oral interim examinations, unless it has been

stipulated that more examiners are necessary.

AFTER INTERIM EXAMINATIONS

Article 18 Determination of marks

1. The examiner determines the mark. As a rule, the period for determining the mark is

thirteen working days after the written work has been done. If this period is

exceeded, this must be communicated by the Examination Committee to the student

together with the reasons.

2. Regarding the marks of the last teaching period of a programme year, the

programmes may use an accelerated procedure.

3. An examiner must mark an interim examination for each student individually, or in

case of a group assignment, give an individual mark that can be traced to each

student involved.

4. If the provisional mark on an interim examination is determined by more than one

examiner, the mark must be determined in consultation amongst them. If the

examiners cannot reach agreement, after those examiners have been heard, the

final mark will be determined by the chairman of the Examination Committee.

5. The date on which a student has passed a interim examination is the date on which

the interim examination taken was marked. Antedating is not allowed.


6. The examiner must determine the mark of an oral interim examination immediately,

or on the same day after administering that interim examination and provide the

student with a written statement with the mark.

7. The Examination Committee must determine whether the student has met the

requirements set for the interim examination.

Article 19 Standards for the marks

1. The mark on an interim examination is expressed in a number on a scale of 1 to 10

with not more than one decimal or in a designation excellent / good/ sufficient/

insufficient.

2. The mark 5.5 applies as the lowest designation ‘sufficient’.

3. The following rules apply to the rounding off of decimals:

a. The average of several numbers is rounded down (=shortened) to one

decimal.

b. If applicable, a number with one decimal will be rounded off to a whole

number in the normal, arithmetic manner(in that case, the number 5,5 will be

rounded off to a 6).

4. If the interim examination mark is composed of various partial marks, the way in

which the mark will be calculated (for example an arithmetic or weighted average)

will be described precisely in the module book concerned.

5. When taking an interim examination, the student will receive at least the mark one

or the designation insufficient.

6. If an interim examination has not been passed, a student may submit a request to

the Examination Committee for a second opinion on the relevant interim

examination. The period for making the request is within two weeks after the official

publication of the result in ProgRESS.

7. If a student resits a interim examination taken before, the highest mark obtained will

determine whether the student has fulfilled his/her obligations.

Article 20 Award of credits

1. If a unit of study is concluded with an examination, the unit of study will have been

passed and the corresponding credits will be awarded if the student has passed the

interim examination.

2. If a unit of study is concluded by two or more (partial) interim assessments, the unit

of study will have been passed and the corresponding credits will be awarded if the

student has received a sufficient mark for the unit of study and has also met the

requirements set for the (partial) interim assessments. For more information see the

module book concerned.

3. If a student has obtained an exemption from a unit of study, the unit of study has

been passed and the corresponding credits will be awarded.


4. A minor programme is passed and the corresponding credits will be granted if the

student has passed all units of study of which the minor programme is composed.

5. The date on which the interim examination or the last (partial) interim examination

was taken, including the mark that led to passing the unit of study or the minor, will

be registered as the date on which the credits were awarded. Antedating is not

possible.

6. If a unit of study in full-time or part-time education relates to the practical

preparation for practising a profession, credits will be awarded for that unit of study

only if the activities are carried out under the supervision of the programme.

Article 21 Recording and publication of marks

1. Marks assigned to the student must be entered in the automated study progress

registration system (ProgRESS.WWW) no later than 15 workdays after taking the

interim examination. The use of this system is subject to the conditions of the

institution’s Personal Data Protection Regulation.

2. Study results are registered under the responsibility of the Examination Committee.

3. A student will not receive any written proof of the marks obtained but may inspect

them in ProgRESS.www.

4. If a student discovers an error on his/her list of marks, the student should directly

contact the ESR Test Service Bureau. If they do not discover any error, the student

must respond in writing to the Examination Committee not later than four school

weeks after the final mark of a unit of study is determined.

5. If the mark on an interim examination is missing on the publication list, the student

concerned must directly contact the ESR Test Service Bureau.

6. If the mark on an interim examination is missing, the protocol form, attendance list

and test assignments will be checked by the ESR Test Service Bureau.

7. If a student is registered as present on the protocol form and attendance list and the

interim examination assignment is missing, the student must submit a written

complaint to the secretary of the Examination Committee.

Article 22 Inspection of interim examinations

1. The Examination Committee must see to it that a student is able to inspect the

written interim examination work the student has done and has been marked within

two months from the last day of an interim examination period or at least ten school

days before any resit, unless the periods set must be departed from on the basis of

reasonableness and fairness2.

2. A student may only be allowed to inspect written and marked interim examination

work in the presence of the examiner in question or the latter’s replacement.

2 The nationally required tests of the Education in Primary Schools Programme are exempted from this.


3. The Examination Committee may decide that inspection or perusal is to be done at a

fixed place and at a fixed time.

Article 23 Term of validity of students’ marks

1. The term of validity of examination components is in principle unlimited. In

departure from this, the Examination Committee may impose an additional or

substitute examination on a student if the examination component that was passed

does not reflect the knowledge and skills the student must have upon graduation.

2. The results determined by the Examination Committee count as legal proof.

Article 24 Retention of interim examinations taken

1. The Examination Committee must see to it that inspectorates and organisations

involved in the accreditation process can inspect the instructions, assignments and

accompanying pass marks for the written and practical examination components, as

well as that they are able to inspect the written interim examination work.

2. In case of appeal against the mark on a written interim examination, the work must

be retained during the period that the appeal has not yet been decided.

3. The Examination Committee must see to it that for each student, the marks or

designations obtained by each student during the propaedeutic and post-

propaedeutic phase and the results on the examination and the corresponding

interim examination work is retained in the archives of the programme in accordance

with the “Selection list for the administrative records of public authority tasks and

non-public work processes of Dutch universities of applied sciences”, 2013.

4. When a student has handed in the interim examination assignments and the total

number of answer forms after the end of a interim examination, the invigilator will

record this on the protocol form. At that time, the responsibility for careful retention

of a written interim examination work will pass to the University of Applied Sciences.

5. Should the interim examination work referred to in Article 15.4 nevertheless get

lost, owing to which no mark can be given, this course of affairs will be established

by the Examination Committee. Subsequently, after having heard the student in

question, the lecturer or coordinator concerned will determine the time at which and

the form in which the interim examination has to be taken again.

6. The Examination Committee must place the documents referred to in the preceding

paragraphs in safekeeping in such a way that the authenticity of the documents is

guaranteed during the retention period.

7. The student must keep a copy (written and/or digital) of the interim examination

(component) submitted in his/her possession for one year after it is handed in, in so

far as circumstances do not prevent this.


8. A copy of the degree diploma and diploma supplement must be kept in the archives

for fifty years.


1. A student who disagrees with the Examination Committee’s decision based on the

provisions in this chapter may lodge an appeal with the Examination Appeals Board

(COBEX).

2. It is possible for a student to lodge an appeal against the decision by the COBEX

with the Higher Education Appeals Tribunal in The Hague.


6 Study Career Counselling and Recommendation on Continuation of Studies

Chapter to be submitted to the Executive Board for approval.

WHW: art. 5.5, 7.8b, 7.13, 7.34, 7.51, 7.59, 11.15.

Article 1 Study career counselling

1. The Head of School sees to it that each student receives study career counselling,

partly for the purpose of their orientation on possible courses of study in and outside

the programme.

2. In study career counselling, the Head of School devotes special attention to students

with a disability whose participation in higher education substantially lags behind the

participation of students who do not belong to this group.

3. On behalf of the Executive Board, the Head of School gives special care to the

counselling of students belonging to an ethnic or cultural minority, whose

participation in higher education substantially lags behind the participation of native

Dutch people who do not belong to such a minority.

4. Students may contact their study coach for problems directly connected with their

studies.

5. Students can contact their student counsellor for problems of a personal nature,

whether or not directly connected with their studies.

Article 2 Legal obligation to provide a 'Binding Recommendation on Continuation of Studies for the Propaedeutic Phase' for the Bachelor programme

1. On behalf of the Executive Board, the Examination Board of one or more

programmes of Stenden University of Applied Sciences shall issue to each enrolled

full-time, part-time, or dual student of the corresponding bachelor programme, only

once and no later than at the end of their first year of enrolment, the Binding

Recommendation on Continuation of Studies inside or outside the programme.

2. In the event of a part-time bachelor programme, the Executive Board determines

when the Recommendation on Continuation of Studies, as referred to in paragraph 1,

is issued.

3. The Associate Degree is a study programme that is part of the Bachelor programme.

The propaedeutic phase Binding Recommendation on Continuation of Studies for the

Propaedeutic Phase applies in full to Associate Degree students.

4. Without prejudice to the provisions of the first paragraph the Examination board may

issue the Recommendation on Continuation of Studies on behalf of the Executive

Board if the propaedeutic phase has not been passed.


5. If personal circumstances as referred to in article 3 paragraph 3 play a role and if the

student deregisters prematurely, the Examination board is authorised

a. to issue the Recommendation as referred to in paragraph 1 no later than at the

end of the student's second year of registration in the propaedeutic phase instead

of at the end of his first year of registration. The quantitative and qualitative

conditions as referred to in article 3 remain fully applicable.

or

b. to issue the Recommendation without rejection.

6. A Binding Recommendation on Continuation of Studies as referred to in Article 1 can

be cited as 'Recommendation Propaedeutic Phase'.

7. A Recommendation Propaedeutic Phase as referred to in Article 1 is issued by the

Examination Board once.

8. A rejection can be linked to a Recommendation Propaedeutic Phase as referred to in

Article 1. This rejection is binding.

9. A student enrolling for two or more Stenden University of Applied Sciences

programmes, will receive a Recommendation Propaedeutic Phase for each

subsequent programme, in accordance with Article 2 of this chapter.

10. A Recommendation Propaedeutic Phase as referred to in Article 1 involves:

a. the recommendation to continue the studies within the programme.;

b. the recommendation to continue the studies outside of the programme. This

recommendation involves a binding rejection; hereinafter referred to as the

Binding recommendation on continuation of studies with rejection (BSA).

Article 3 Grounds for a Recommendation Propaedeutic Phase

1. A Recommendation Propaedeutic Phase as referred to in Article 2 is the result of the

extent to which the student has met the quantitative, and possibly qualitative,

requirements of the programme, with due observance of individual circumstances

that have been reported by the student to the Examination Board.

2. Quantitative and qualitative requirements for obtaining a Positive Binding

Recommendation:

a. Quantitative requirement: to acquire a minimum of 51 credits of the Propaedeutic

Exam, excluding credits that have been obtained on the basis of granted

exemption for a corresponding educational unit.

Marks obtained through (an) exemption(s) will not count in determining whether

the minimum of 51 credits has been obtained.

b. Qualitative requirement(s) for the programme:

Not applicable

3. For the purpose of article 7.8b paragraph 3 and article 7.9 paragraph 3 only the

following personal circumstances are taken into consideration:

a. student’s illness;

b. student’s pregnancy;

c. special family circumstances;

d. student's physical, sensory or other impairment


e. membership, including the chairmanship, and the ensuing administrative

activities of a student in the context of the participation council, advisory

committee, Student Council or programme committee of Stenden. These

activities must involve a substantial amount of time, at the discretion of the

Executive Board. The student must demonstrate that the regular facilitation does

not compensate for the delay in studies and should therefore be considered a

personal circumstance.

4. The situations referred to under a. to d. must be established in writing by an

independent expert.

5. The student shall report personal circumstances in good time with the study coach

and the student counsellor and will request the Examination Board to take those into

consideration for the decision on the Recommendation Propaedeutic Phase.

6. A report of special circumstances will be deemed to have been made in good time if

the student reports the circumstances as soon as they occur or very soon

afterwards.

7. Only with the approval of the student can the Examination Board ask the appropriate

student counsellor and study coach for further advice regarding the student's request

as referred to in paragraph 3 of this article.

Article 4 Binding recommendation on continuation of studies with rejection (BSA)

1. The student receives a binding recommendation on continuation of studies with

rejection (BSA) if:

a. the student has not met the quantitative requirement as referred to in Article 3,

paragraph 2 at the end of their first enrolment year in the programme.

and/or

b. the student has not met the qualitative requirement(s) as referred to in Article 3,

paragraph 2 at the end of their first enrolment year in the programme.

2. The Examination board will be authorised in certain cases to compromise in cases of

extreme unfairness that might occur if a binding Recommendation on Continuation of

Studies with rejection were issued.

3. The students that terminate their enrolment for the Propaedeutic Phase of the

programme prematurely themselves, will receive a Binding Recommendation on

Continuation of Studies with Rejection for that programme after de-enrolment.

4. If, with regard to Article 6 paragraph 6 and/or 7 of chapter 2 of the Student Charter,

the student's enrolment is terminated by the Executive Board, said student shall also

receive a Binding Recommendation on Continuation of Studies with Rejection (BSA)

for that programme.

5. A student will not receive a Recommendation Continuation of Studies if his or her

enrolment is terminated in accordance with Article 6 paragraph 10b chapter 2 of the

Student Charter.


Article 5 Consequences of a binding recommendation on continuation of studies with rejection (BSA)

1. If a student receives a binding recommendation on continuation of studies with

rejection (BSA), the Executive Board will terminate their registration in accordance

with the applicable deregistration procedure in Chapter 2 of the Students’ Charter.

2. The student who has received a binding recommendation on continuation of studies

with rejection (BSA) may not be enrolled as a student or external student in the

same programme at Stenden for a term of at least one academic year starting from

the date of the BSA. After this period, upon renewed registration, the student

concerned must make it plausible to the satisfaction of the Examination board of the

programme that he or she can successfully complete the programme.

3. The student who has received a Binding Recommendation on Continuation of Studies

with Rejection (BSA) for a programme, and enrolls for a different programme at

Stenden University of Applied Sciences, is legally considered a 'second enrolment

year student', and will receive a Recommendation Propaedeutic Phase as referred to

in Article 2 of the programme the student is enrolled in at the end of their second

enrolment year at the latest.

Article 6 Procedural requirements Recommendation Propaedeutic Phase

1. There are a number of procedural requirements for issuing a Recommendation

Propaedeutic Phase.

2. A Recommendation Propaedeutic Phase must be preceded by:

a. Information

The Examination Board will inform each enrolled student in the propaedeutic

phase explaining the legal obligation to issue a one-off Recommendation

Propaedeutic Phase at the end of their first enrolment year at the programme;

the quantitative and qualitative requirements; the requirement to report personal

circumstances; the procedure (warning, followed by a hearing, followed by the

Recommendation Propaedeutic Phase); and the legal protection of the student.

b. Caution and hearing in the event of intended BSA

The Examination board informs the student if it intends to issue a binding

recommendation on continuation of studies with rejection (BSA). The

Examination board informs the student about the individual results obtained (and

established by the Examination board) in relation to the quantitative and

qualitative conditions, if applicable, stipulated in article 3, and points out to the

student that it intends to issue a binding recommendation on continuation of

studies with rejection (BSA). It also states the deadline for improving the study

results to the satisfaction of the Examination board and points out that the

student may ask to be heard by the Examination board before the latter proceeds

to issuing a binding recommendation with rejection (BSA).

Article 7 Format Recommendation Propaedeutic Phase

1. The student receives the Recommendation Propaedeutic Phase from the Examination

board in the form of a letter containing the Recommendation Propaedeutic Phase

signed by the chairperson and/or secretary of the Examination board. The


Examination board ensures that the Recommendation Propaedeutic Phase is sent

with due care to the individual student.

2. The Examination board sees to it that the letter, as referred to in paragraph 1, is

archived in the student's file.

Article 8 Time of issuance Recommendation Propaedeutic Phase

1. Recommendation Propaedeutic Phase as referred to in Article 2, and with due

observance of the procedural requirements as referred to in Article 5 shall:

a. in the case of full-time and dual students that started in September, be issued at

the latest in the last week prior to 1 September, by the Examination Board to the

individual student.

b. in the case of full-time and dual students that started in February, for

organisational reasons be issued at the latest in the last week of February, by the

Examination Board to the individual student.

c. be issued at a time to be decided upon by the Examination Board that is included

in the Teaching and Examination Regulation (TER), this only for part-time

students that started in September or February).


1. A student who disagrees with the binding recommendation on continuation of studies

with rejection (BSA) issued on the basis of this chapter may lodge an appeal with the

Examination Appeals Board (COBEX).

2. The student may lodge an appeal against the decision by the COBEX with the

Appeals Tribunal for Higher Education (CBHO) in The Hague.

3. Lodging an appeal with the COBEX or the CBHO will not have suspensive effect,

which means that the binding recommendation on continuation of studies with

rejection (BSA) that was issued will remain in effect until a different, final and

conclusive decision has been made on appeal.

Article 10 Implementation

1. The Recommendation on Continuation of Studies for the Propaedeutic Phase at

Stenden University of Applied Sciences has been determined on 18 May 2016 and

comes into force on 1 February 2016.

2. The Regulation can be referred to as Regulation on Recommendation on Continuation

of Studies for the Propaedeutic Phase at Stenden University of Applied Sciences and

is included in the programme’s Teaching and Examination Regulation.


7 Examination Committee

Higher Education and Research Act (WHW): 7.10,7.11,7.12,7.12b, 7.12c, 7.13,

7.28, 7.30, 7.42a, 7.61

Article 1 Formation and composition of the Examination Committee

1. Each programme or group of programmes has an Examination Committee. The

Examination Committee is the body that determines in an objective and expert

manner whether a student meets the conditions these regulations set with respect to

knowledge, insight and skills that are necessary to obtain a degree as referred to in

Article 2 in Chapter 4 of this TER. The composition, manner of working, duties and

powers of the Examination Committee are worked out in the Examination

Committees Regulations of Stenden University of Applied Sciences belonging to the

Students’ Charter.


8 Final and implementing provisions

Article 1 Hardship clause

1. The Examination Committee is authorised in certain cases to take account of

exceptional cases of extreme unfairness that might occur in applying this TER.

Article 2 Unforeseen circumstances

1. In cases for which this TER does not provide and for which an immediate decision is

necessary, the Examination Committee will decide on the basis of reasonableness

and fairness.

Article 3 Publication of the regulations

1. The Head of School will provide for appropriate and timely publication of this TER.

Article 4 Official title, entry into effect

1. This TER which will be adopted by the Executive Board after having heard the Central

Participation Council in accordance with Article 10.20 WHW, replace the previous

Teaching and Examination Regulations applicable to the programme and can be cited

as the Teaching and Examination Regulations of the programme Hotel Management

and will enter into effect on 1 September 2016.


Appendices on the Teaching and Examination Regulation Stenden Hotel Management School, 2014-2015

APPENDIX A: COMPETENCIES OF THE PROGRAMME

APPENDIX B: FURTHER ELABORATION ON UNITS OF STUDY OF THE CURRICULUM FOR THE PROPAEDEUTIC PHASE OF THE

PROGRAMME

APPENDIX C: FURTHER ELABORATION ON UNITS OF STUDY OF THE CURRICULUM FOR THE POST-PROPAEDEUTIC PHASE OF

THE PROGRAMME

APPENDIX D: FINISHING TOUCH PROGRAMME AND GRAND TOUR

APPENDIX E: ADDITIONAL REGULATIONS STENDEN HOTEL MANAGEMENT SCHOOL

APPENDIX F: RESIT SCHEDULE FOR TESTS

APPENDIX G: DEADLINES FOR HANDING IN RESITS OF AN ASSIGNMENT


Appendix A1 Competencies of the Bachelor programme

After completing the programme, the student should be able to work as a professional practitioner independently and with a critical attitude, and the student should have the following competencies at higher professional education level.

Ten competences form the basis of the education programme of our Bachelor in Business Administration in Hotel Management course:

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international

hospitality industry.

2. Demonstrate an understanding of changes and trends in the internal and external hospitality

environment and the role these play in strategic decision making.

3. Retrieve and handle information from a variety of sources (electronic, written, oral, to effectively

form decisions and policy.

4. Interact with others constructively, and to motivate & lead people towards common goals,

respecting diversity, regardless of background and culture.

5. Assess, enhance and control processes within the international hospitality industry.

6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and

to propose enhanced processes.

7. Recognise opportunities in the market and to translate these into products or services in an

entrepreneurial way.

8. Demonstrate the ability to communicate in English (B1, C1 CEFR) and a second foreign language (A1

- B1 CEFR)

9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order

to steer and regulate their personal development.

10. Understand social responsibility, global civic awareness and sustainability, and take these into

consideration in decision making.


Appendix A2 Competencies of the Work-Study programme

IHM Competency Profile number (2013) W&S Keyword

Competency Profile (2013)

1. Hospitality Mind set

2. Strategic Decision-making

3. Information Processing

4. Co-operation & Leadership

5. Planning, Organizing & Controlling

6. Effective Problem Solving

7. Entrepreneurship

8. Communication

9. Personal Development

10. Personal & Corporate Social Responsibility

The Work & Study programme has the following year outcomes, which are based on the context/level

at which the student has a position in the company:

Year 1 focuses on the (experienced) independently working employee, so at an operational level in the organization. The learning outcome of this year is: Develop a general understanding of all aspects of hotel operations, including HRM, marketing, finance and law in a practical and theoretical Real World context. Year 2 is in the context of a starting supervisor, so a more tactical level in the organization. The Year 2 learning outcome is: the student analyses and assesses practical and theoretical hospitality scenarios and problems at micro, meso and macro level, utilising appropriate research and analytical tools. He also demonstrates knowledge and skills relevant to supervisory positions within a Real World hospitality environment. Year 3 is viewed with the next management level of an organization, namely strategic. So the context is assistant (department) manager. The Year 3 learning outcome is: the student determines the strategic driving forces and position of hospitality operations. He demonstrates knowledge and skills relevant to management positions within a Real World hospitality environment. Year 4 is the total integration of all competences at (assistant) management level. The learning outcome is: the student makes a valuable contribution to industry, conducts a hospitality industry


research project and integrates academic and practical knowledge through a, research based, management project.


Appendix B Further elaboration on units of study of the curriculum for the propaedeutic phase of the programme

- Bachelor degree programme

- Fast Track VWO Bachelor degree programme

- Work-Study Bachelor degree and Associate degree programme

- Associate degree programme, fulltime


Overview contact hours per year

Opleiding:

Studiejaar: 2016-2017

Contactuur (in minuten) 45

Aantal klokuren per jaar 429.8 13.43

Aantal onderwijsweken per jaar: 32

Contacturen 1e jaar voltijd bacheloropleiding Toelichting

Periode 1 Periode 2 Periode 3 Periode 4

Hoorcolleges 18 23 24 65 Ook gastcolleges, bedrijfspresentaties, etc.

PGO 33 40 33 106 Ook de varianten CBL, PGL etc.

Werkcolleges/practica 66 69 65 134 334 Werkcollege kan als categorie bijv. bevatten: training, practicum, leerbedrijf ed.

Werkveldbezoek/excursies 8 8 16

Stagebegeleiding 0 Bijvoorbeeld op terugkomdagen waarbij een docent aanwezig is

Studiebegeleiding 14.0 8 8 4 34 Inclusief Studieloopbaanbegeleiding

Tentamens 6 6 6 18 Onder tentamens vallen alle toetsvormen (Art.4.1.4, Studentenstatuut )

Totalen 137.0 154.0 136.0 146.0 573.0

Aantal dagen stage (indien van toepassing) dagen waarop de student stage loopt bij het stageadres

Aantal onderwijsweken per periode: 8.0 8.0 8.0 8.0 32.0 Onderwijsweken zijn weken waarin onderwijs wordt geboden (excl.tentamenweken)

Geef hieronder (tekstvlak) specifiek aan op basis waarvan de cijfers zijn berekend ofwel geeft de exact gebruikte bron

weer. De kans bestaat dat OCW een steekproef op de berekening van de geplande contacturen wil uitvoeren, derhalve is het opvoeren van

de juiste cijfers en juiste bron van groot belang!

Definitie contacturen

Hotel Management/Hospitality Management

De uren zijn berekend in de verhouding 40/60. 40% contacturen, 60% zelfstudie. Ze zi jn herleid van de moduulformulieren, moduulboeken en blueprints zoals die worden aangeleverd.

Een contactuur is een onderwijsuur, waarbij een docent fys iek aanwezig is. Een docent is een persoon die onderwijs verzorgt in dienst van de onderwijsinstelling(inclusief studentassistenten en tutoren). Onder contacturen va llen onder meer hoor- en werkcolleges,

s tudie(loopbaan)begeleiding, stagebegeleiding en tentamens voor zover de instelling die voor alle studenten heeft geprogrammeerd. Ti jd voor zel fstudie, s tages/werkplekleren en (onbegeleide) ti jd behoort niet tot de contacturen, ook al is dit wel ti jd die de student aan zi jn

opleiding besteedt. Contacturen wordt beschouwd als deel van de totale onderwijstijd.


Opleiding:




Aantal onderwi jsweken per jaar: 32



Hoorcol leges 32 25 27 84 Ook gastcolleges, bedrijfspresentaties, etc.

PGO 32 16 28 76 Ook de varianten CBL, PGL etc.

Werkcol leges/practica 45 88 30 99 262 Werkcollege kan als categorie bijv. bevatten: training, practicum, leerbedrijf ed.

Werkveldbezoek/excurs ies 0


Studiebegeleiding 11 4 4 4.0 23 Inclusief Studieloopbaanbegeleiding

Tentamens 6 2 22 4 34 Onder tentamens vallen alle toetsvormen (Art.4.1.4, Studentenstatuut )

Totalen 126.0 135.0 111.0 107.0 479.0

Aantal dagen s tage (indien van toepass ing) dagen waarop de student stage loopt bij het stageadres

Aantal onderwi js weken per periode: 8.0 8.0 8.0 8.0 32.0 Onderwijsweken zijn weken waarin onderwijs wordt geboden (excl.tentamenweken)






De uren zijn berekend in de verhouding 30/70. 30% contacturen, 70% zelfstudie. Ze zijn herleid van de moduulformulieren, mod uulboeken en blueprints zoals die worden aangeleverd.

Een contactuur is een onderwijsuur, waarbij een docent fys iek aanwezig is. Een docent is een persoon die onderwijs verzorgt i n dienst van de

onderwijsinstelling(inclusief studentassistenten en tutoren). Onder contacturen va llen onder meer hoor- en werkcolleges, studie(loopbaan)begeleiding, stagebegeleiding en tentamens voor zover de instelling die voor a lle s tudenten heeft geprogrammeerd. Tijd voor zelfstudie, s tages/werkplekleren en (onbegeleide) tijd behoort niet tot de contacturen, ook al is dit wel ti jd die de student aan zijn opleiding besteedt. Contacturen wordt beschouwd als deel van de totale onderwijstijd.


Opleiding:




Aantal onderwi jsweken per jaar: 16



Hoorcol leges 25 11 36 Ook gastcolleges, bedrijfspresentaties, etc.

PGO 43 16 59 Ook de varianten CBL, PGL etc.

Werkcol leges/practica 29 64 93 Werkcollege kan als categorie bijv. bevatten: training, practicum, leerbedrijf ed.

Werkveldbezoek/excurs ies 0


Studiebegeleiding 6 6 Inclusief Studieloopbaanbegeleiding

Tentamens 5 3 8 Onder tentamens vallen alle toetsvormen (Art.4.1.4, Studentenstatuut )

Totalen 102.0 100.0 0.0 0.0 202.0

Aantal dagen s tage (indien van toepass ing) dagen waarop de student stage loopt bij het stageadres

Aantal onderwi js weken per periode: 8.0 8.0 16.0 Onderwijsweken zijn weken waarin onderwijs wordt geboden (excl.tentamenweken)






De uren zijn berekend in de verhouding 20/80. 20% contacturen, 80% zelfstudie. Ze zi jn herleid van de moduulformulieren, moduulboeken en blueprints zoals die worden aangeleverd.Voor periode 3 en 4 i s het niet mogelijk een verdeling te geven omdat dit de minoren betreft.

Een contactuur is een onderwijsuur, waarbij een docent fys iek aanwezig is. Een docent is een persoon die onderwijs verzorgt i n dienst van de onderwijsinstelling(inclusief studentassistenten en tutoren). Onder contacturen va llen onder meer hoor- en werkcolleges, studie(loopbaan)begeleiding, s tagebegeleiding en tentamens voor zover de instelling die voor a lle s tudenten heeft geprogrammeerd. Tijd voor zelfstudie, s tages/werkplekleren en (onbegeleide) tijd behoort niet tot de contacturen, ook al is dit wel ti jd die de student aan zijn opleiding besteedt. Contacturen wordt beschouwd als deel van de totale onderwijstijd.


Programme overview Bachelor Degree – Propaedeutic phase

Module name and coordinators

Year Unit EC Learning outcomes Assessment Delivery Programme competences

Resources - Caroline Scheffer - Niels van Felius

1 Unit 1: Integrated Applied Resources

6 Apply basic knowledge in the areas of HR, law, finance, sustainability and intercultural competencies taking Real World scenarios into account at the student’s own work field orientation.

Written individual report

PBL tutorials, lectures, workshops, guest lectures, QA sessions

4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development

Unit 2: Financial Accounting

3 Generate basic financial statements and apply every day bookkeeping techniques.

Individual short answer test

Workshops, QA sessions

6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes.

Unit 3: Business English

3 Demonstrate competency in formal English (vocabulary, grammar, reading, and writing) at min. CEFR B2 level, with a special focus on writing for business and academic purposes.

Individual written test: MC and Writing tasks

Workshops 8. Demonstrate the ability to communicate in English (B1, C1 CEFR) and a second foreign language (A1 - B1 CEFR)

Guest Experience -Jolet van der Woude - David Proctor

1 Unit 1: Integrated Applied Marketing

6 Describe the basic concepts of marketing and its relation with intercultural management, reputation management and sustainability.

Individual MC/ short answer test

PBL tutorials, lectures, workshops

6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 7. Recognise opportunities in the market and to translate these into products or services in an entrepreneurial way. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 2: Hospitality Applied Research

3 Understand basic research methods including data gathering and apply these at a basic level by using statistical tools

Written group assignment with individual component

Lectures, workshops

3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy.

Unit 3: Business English

3 Demonstrate competency in formal English (vocabulary, grammar, reading, and speaking) at min. CEFR B2 level, with a special focus on speaking skills for business purposes.

Individual written test MC and Open questions Oral test

Workshops 8. Demonstrate the ability to communicate in English (B1, C1 CEFR) and a second foreign language (A1 - B1 CEFR)




Real World Learning - Jan Bossema -La Verne York

1 Unit 1: Professional and personal competences

6 Demonstrate the requisite personal and professional attributes associated with basic operational positions in a Real World hospitality environment

Individual performance assessment (talent passport)

On-the-job training, guest lectures, workshops, learning by doing, coaching

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development.

Unit 2: Technical competencies Front of House

3 Demonstrate the ability to apply requisite technical competencies associated in F&B departments within a Real World hospitality environment.

Individual skills test

On-the-job training, workshops

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry.

Unit 3: Technical competencies Back of House

3 Demonstrate the ability to apply requisite technical competencies associated with RD departments within a Real World hospitality environment.




Hospitality Operations - Wouter Cornelius - Saskia Penninga

1 Unit 1: Hospitality Industry

6 Demonstrate understanding of different lodging and Food & Beverage concepts,

and relevant basic operational procedures.

Group assignment with individual component

PBL tutorials, lectures, workshops, guest lecture

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy. 5. Assess, enhance and control processes within the international hospitality industry. 6. Demonstrate the ability to evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 2: Hospitality Foundation

3 Understand and describe terminologies, theories and procedures related to basic hospitality operations.


Lectures, workshops

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision.

Unit 3: Hospitality Finance

3 Demonstrate awareness of general business performance, and understand how revenue is generated and cost are calculated within hospitality operations.


Workshops 5. Assess, enhance and control processes within the international hospitality industry. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes.




Career Development - Marike van der Weij - Floris de Jong

1 Unit 1: Gateway to self: Study Skills

3 Demonstrate knowledge, skills and attitude required to become a successful first year student

Portfolio group assignment – survival kit

Lectures, workshops

3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development.

Unit 2: Gateway to self: Personal Management

3 Demonstrate the skills and use the tools necessary to manage personal development

Portfolio assignment – individual personal essay

Lectures, workshops

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development.

Unit 3: Gateway to industry: Work exploration and Career building

3 Demonstrate the awareness of career option and pathways in hospitality industry

Portfolio assignment – group presentation

Lectures, workshops

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development.

Unit 4: Gateway to industry: Real World Learning Experience

3 Demonstrate sense making skills within the context of practice at Stenden Hotel

Portfolio assignment – individual pitch

Lectures, workshops

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture.


Programme overview Fast Track VWO Bachelor degree – Propaedeutic phase



Real World Learning - Jan Bossema -La Verne York

1 Unit 1: Professional and personal competences

6 Demonstrate the requisite personal and professional attributes associated with basic operational positions in a Real World hospitality environment


On-the-job training, guest lectures, workshops, learning by doing, coaching

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development.

Unit 2: Technical competencies Front of House

3 Demonstrate the ability to apply requisite technical competencies associated in F&B departments within a Real World hospitality environment.




Unit 3: Technical competencies Back of House

3 Demonstrate the ability to apply requisite technical competencies associated with RD departments within a Real World hospitality environment.




Hospitality Operations - Wouter Cornelius - Saskia Penninga

1 Unit 1: Hospitality Industry

6 Demonstrate understanding of different lodging and Food & Beverage concepts,

and relevant basic operational procedures.

Group assignment with individual component

PBL tutorials, lectures, workshops, guest lecture

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy. 5. Assess, enhance and control processes within the international hospitality industry. 6. Demonstrate the ability to evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 2: Hospitality Foundation

3 Understand and describe terminologies, theories and procedures related to basic hospitality operations.


Lectures, workshops

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision.












Industrial Orientation project S. Yucedag

1 Unit 1 Demonstrate that you have the attitude necessary to work effectively in the international hospitality industry Describe a hospitality business from a marketing and HRM perspective Recognise the market segments of a company and how these relate to products or services

Individual written report

Individual reading and consultancy hours

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 7. Recognise opportunities in the market and to translate these into products or services in an entrepreneurial way.

Modern Foreign Language S.Yucedag

1 Unit 1 Mandarin

3 Pronounce the sounds and tones of the Chinese language. Use basic vocabulary for engaging in everyday conversations. Use elementary grammar rules for constructing sentences. Recognise related cultural aspects.

Individual Oral and written test

Lectures, workshops, Q&A sessions

4. Demonstrate the ability to interact with others constructively and to motivate & lead people towards common goals, respecting diversity and regardless of background and culture. 8. Demonstrate basic use of a 2nd modern foreign language (MFL) in the hospitality context at A1/A2 level (CEFR) 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Career Development S. Yucedag

1 Learning Skills and Hospitality

3 Understand the theoretical models and tools required to deliver a research report

Individual Portfolio

workshops, Q&A sessions

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development




Operations Design - Frans Swint - Phuong Dao

1 Unit 1: Service concepts and operations

6 Interpret service marketing concepts and translate these into operations design and quality standards



5. Assess, enhance and control processes within the international hospitality industry. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development

Unit 2: Revenue Management

3 Understand the basic principles of revenue management and apply these in the room division of a small hotel

Individual essay type test

Lectures, workshops, management game (CHESS)


Unit 3: Business statistics

3 Apply basic data collection methods and statistical analysis techniques to support operational decisions



3. Retrieve and handle information from a variety of sources (electronic, written, oral, to effectively form decisions and policy.

Hospitality Operations Environment - Jurgen Coerts - Marcus Hoekstra

1 Unit 1: Operational environment

6 Analyse and assess key forces within the operating environment of a hospitality organisation.

Written group report and presentation with individual component

PBL tutorials, lectures, workshops, Q&A sessions

2. Demonstrate an understanding of changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 3. Retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 2: Law 3 Understand, analyse and interpret the legal context of a hospitality company by applying law statutes and jurisprudence to selected RWL cases.


PBL tutorials, workshops


Unit 3: Financial analysis

3 Use financial methods and reports to evaluate and report on the performance of a company.

Written group report with individual component


6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective) and to propose enhanced processes.


Programme overview Work-Study Bachelor degree and Associate degree – Propaedeutic phase

Work and study programme structure

Year 1

Module period 1 Module period 2 Module period 3 Module period 4

This is the Hospitality Industry Guest & Environment Guest & Marketing Entrepreneur & Resources

Personal and Professional Development 1 Personal and Professional Development 2 Personal and Professional Development 3 Personal and Professional Development 4

Competency development 1 Competency development 2 Competency development 3 Competency development 4

English

Business Economics & Business Administration

Content



This is the hospitality industry - Hans den Dulk - Rob van Vuuren

1 Unit 1: This is the hospitality industry

6 Describe the internal activities and external factors that play a role in creating value for both the guest and the hospitality organisation.

Theme Report and participation

Work-study coaching; self-study

1. Hospitality Mind set 2. Strategic Decision-making 3. Information Processing 5. Planning, Organizing and Controlling 7. Entrepreneurship

Guest & Environment - Hans den Dulk - Rob van Vuuren

1 Unit 1: Guest & Environment

6 Describe the position of the hospitality company in relation to the competition and the guest perception and other factors that are relevant to guest behaviour and decision taking.



1. Hospitality Mind set 2. Strategic Decision-making 3. Information Processing 6. Effective Problem Solving 7. Entrepreneurship

Guest & Marketing - Hans den Dulk - Rob van Vuuren

1 Unit 1: Guest & Marketing

6 Evaluate (or propose) the company’s marketing plan.



1. Hospitality Mind set 2. Strategic Decision-making 3. Information Processing 6. Effective Problem Solving 7. Entrepreneurship 8. Communication

Entrepreneur & Resources - Hans den Dulk - Rob van Vuuren

1 Unit 1: Entrepreneur & resources

6 Analyse the company’s resources and processes, in this way demonstrating an understanding of basic legal issues, basic HR concepts, operations design and basic hospitality technology.



1. Hospitality Mind set 3. Information Processing 4. cooperation and leadership 5. Planning, Organizing and Controlling 6. Effective Problem Solving 7. Entrepreneurship




10. Personal & Corporate Social Responsibility

Personal and Professional Development 1 – 4 - Hans den Dulk - Ernst Jonker - Rob van Vuuren

1 Unit 1: Each module period

4 x 3 Demonstrate knowledge, skills and attitude required to become a successful first year student. Demonstrate awareness of career options and pathways in hospitality industry. Understand basic research methods including data gathering and apply these at a basic level by using statistical tools.

Portfolio Work-study coaching; self-study; two individual coach talks

1. Hospitality Mind set 3. Information Processing 4. Co-operation & Leadership 5. Planning, Organizing and Controlling 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility

Competency development 1 -4 - Hans den Dulk - Ernst Jonker - Rob van Vuuren


4 x 3 Demonstrate the requisite personal and professional attributes associated with basic operational positions in a Real World hospitality environment. Integrate basic food and beverage theory with practical competences in the field of food and beverage operations. Integrate basic rooms division theory with practical competences in the field of rooms division operations

Competence assessment

Work based learning, coaching

1. Hospitality Mind set 2. Strategic decision making 3. Information processing 4. Co-operation & Leadership 5. Planning, organising, controlling 6. Effective Problem Solving 7. Entrepeneurship 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility

English - Marianne Silvius

1 1 unit per semester

2 x 3 Demonstrate competency in formal English in reading, writing, and speaking at min. CEFR B2 level, with a special focus on speaking skills for meetings and presentation.

Individual written exam (60%); portfolio presentation (40%)

Workshops, Self-study

1. Hospitality Mind set 3. Information Processing 4. Co-operation & Leadership 8. Communication

Business Economics & Business Administration - Cor Penning

1 Unit 1: Business Economics; Unit 2: Business Administration;

2 x 3 Generate basic financial statements and applying every day bookkeeping techniques; Identify and use appropriate tools to calculate and analyse accounting information for management decision-making and control within a rooms division operation; Identify and use the appropriate tools to calculate and analyse profitability within a food and beverage operation; Demonstrate awareness of general business performance, and understand how revenue is generated and cost are calculated within hospitality operations.

BE Test BA Test


1. Hospitality Mind set 2. Strategic Decision-making 6. Effective Problem Solving 7. Entrepreneurship


Programme overview Associate degree, full time – Propaedeutic phase

The propaedeutic phase of the Associate degree programme consists of the same modules as the propaedeutic phase of the Bachelor degree programme.


Appendix C Further elaboration on units of study of the curriculum for the post-propaedeutic phase of the programme

- Bachelor degree programme

- Fast Track VWO Bachelor degree programme

- Work-Study Bachelor degree and Associate degree programme

- Associate degree programme, full time

Contact hours in the first year

In the first year of the full-time bachelor programme, students will have 12 clock hours contact per week during 36 weeks. As the duration of 1 lesson is 45 minutes, this corresponds with 16 lessons of 45 minutes per week during 36 weeks.

Contact hours in the second year

In the second year of the full-time bachelor programme, students will have 9 clock hours contact per week during 36 weeks. As the duration of 1 lesson is 45 minutes, this corresponds with 12 lessons of 45 minutes per week during 36 weeks.


Programme overview Bachelor degree – Post-Propaedeutic phase



Operations Design - Frans Swint - Phuong Dao

2 Unit 1: Service concepts and operations

6 Interpret service marketing concepts and translate these into operations design and quality standards



5. Assess, enhance and control processes within the international hospitality industry. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development

Unit 2: Revenue Management

3 Understand the basic principles of revenue management and apply these in the room division of a small hotel


Lectures, workshops, management game (CHESS)


Unit 3: Business statistics

3 Apply basic data collection methods and statistical analysis techniques to support operational decisions



3. Retrieve and handle information from a variety of sources (electronic, written, oral, to effectively form decisions and policy.

Hospitality Operations Environment - Jurgen Coerts - Marcus Hoekstra

2 Unit 1: Operational environment

6 Analyse and assess key forces within the operating environment of a hospitality organisation.

Written group report and presentation with individual component

PBL tutorials, lectures, workshops, Q&A sessions

2. Demonstrate an understanding of changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 3. Retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 2: Law 3 Understand, analyse and interpret the legal context of a hospitality company by applying law statutes and jurisprudence to selected RWL cases.




Unit 3: Financial analysis

3 Use financial methods and reports to evaluate and report on the performance of a company.

Written group report with individual component


6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective) and to propose enhanced processes.




Hospitality Operations Performance Unit 1: - Jan Bossema - Laverne York

Unit 2 and 3: - Nicole Offerein - Roelien Bos

2 Unit 1: Real world learning – supervisory practice

6 Assess and supervise departmental operations on a tactical level in a Real World hospitality environment.


On-the-job training, guest lectures, workshops, learning by doing, E-learning

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development.

Unit 2: HOTS simulation

3 Analyse and control hotel operations at a tactical level within a simulated hotel environment in order to improve the business performance.

Group report with individual component

Lectures, workshops, management game (HOTS) Q&A sessions

5. Assess, enhance and control processes within the international hospitality industry. 7. Recognise opportunities in the market and to translate these into products or services in an entrepreneurial way.

Unit 3: Hotel procedures

3 Exhibit critical and analytical reasoning in the fields of HRM and M&O in line with the requirements in the international hospitality industry.

Individual short essay type question test


2. Understand changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective) and to propose enhanced processes. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.




Languages and cultures in international business - Martin Reen - Willie Bijsterbosch

2 Unit 1: Oral language skills

6 Beginners level: Converse effectively on simple everyday situations and daily routine topics in Dutch/ Mandarin/ Russian/ French / German / Spanish and demonstrate his / her cultural awareness concerning culture related topics Advanced level: Converse effectively within a hospitality organization on the level of daily operations (supervisory level) in French / German / Spanish speaking countries and demonstrate his / her cultural awareness concerning culture related topics

Individual oral test

Workshops 8. Demonstrate the ability to communicate in English (B1, C1 CEFR) and a second foreign language (A1 - B1 CEFR) 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 2: Written language skills

6 Beginners level: Interpret and write accurately basic Dutch/ Mandarin/ Russian/ French / German / Spanish texts on general and personal subjects and demonstrate his / her cultural awareness concerning culture related topics Advanced level: Interpret and write accurately French / German / Spanish texts on hospitality (business) and culture related subjects and demonstrate his / her cultural awareness concerning culture related topics


Workshops 8. Demonstrate the ability to communicate in English (B1, C1 CEFR) and a second foreign language (A1 - B1 CEFR) 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.


2 Unit 1: Gateway to professional writing

3 Write an academic report independently (minimum B2 level: vantage or upper intermediate).

Individual academic report

Workshops 3. Retrieve and handle information from a variety of sources (electronic, written, oral, to effectively form decisions and policy.

Unit 2: Gateway to Global Citizenship

3 Demonstrate an understanding of appropriate behaviour in a global context.

Individual report

Workshops 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 3: Gateway to Career Ownership

6 Make intentional decisions regarding own future career based on knowledge of the international hospitality industry.

Individual portfolio

Workshops, presentations

9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development.




First impression (only for MHS intake into year 2) - Petra Wienia

2 Unit 1: First impression

3 Demonstrate competency in formal English in reading, writing and speaking above B1 CEFR level, with a focus on academic writing.

Individual literature review report

Workshops 3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 8. Demonstrate the ability to communicate in English (B1, C1 CEFR) and a second foreign language (A1 - B1 CEFR)

Understand basic research methods including data gathering and apply these at a basic level by using statistical tools.

Written group report

Workshops 3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture.

Unit 2: First impression practice

3 Assess and supervise departmental operations on a tactical level in a Real World hospitality environment. .







Strategic Semester: Strategic Hospitality Management - David Casey - Edwin Taurus Unit 3: Understanding Research 1 or 2 - Edwin Taurus

3 Unit 1: Strategic analysis

3 Assess the internal and external strategic position of a hospitality organisation and its strategic choices.


CBL tutorials, lectures, workshops, Q&A session

2. Understand changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 3. Demonstrate the ability to retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 2: Strategic design & choice

6 Generate and evaluate strategic options in order to (re)design the business model of a hospitality organisation based on the strategic objectives of the organisation.

Group report and presentation with individual component

CBL tutorials, lectures, workshops,

2. Understand changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 3. Demonstrate the ability to retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 5. Assess, enhance and control processes within the international hospitality industry. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 7. Recognise opportunities in the market and to translate these into products or services in an entrepreneurial way. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 3: Understanding Research 1 or 2

3 Recognise and understand different

components in the research process

appropriate to Bachelor level and

how these components are linked.

- Apply theoretical research knowledge (lectures) in in workshops, research proposal and final report - - Critically evaluate and reflect on own contribution and that of peers

Group report & individual reflection report

Lectures, workshops

3. Retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 8. Demonstrate the ability to communicate in a second foreign language (B1, B2 CEFR)


with regards to process and quality of work.



Psychology of Management and Organisation Unit 1 – PMO: - Wichard Zwaal Unit 2: RWL - Jan Bossema Unit 3: Understanding Research 1 or 2 - Edwin Taurusi

3

Unit 1: Psychology of Management and Organisation

3 Describe, analyse, conceptualise, and explain organizational behaviour using appropriate theories that help generate viable and feasible interventions to enhance the organisational performance at individual, team and managerial level.

Assessment session (group with individual component)

PBL tutorials

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 2. Demonstrate an understanding of changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 3. Retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development

Unit 2: Real World Learning – management position

6 Strategically measure, monitor and manage operations in a Real World hospitality environment.


Learning by doing, on-the-job training, workshops, guest lectures, E-learning

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 5. Assess, enhance and control processes within the international hospitality industry. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.


3 Recognise and understand

different components in the

research process appropriate to

Bachelor level and how these

components are linked.

Group report& individual reflection report

Lectures, workshops

3. Retrieve and handle information from a variety of sources (electronic, written, and oral, to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture.


- Apply theoretical research knowledge (lectures) in in workshops, research proposal and final report - - Critically evaluate and reflect on own contribution and that of peers with regards to process and quality of work.

8. Demonstrate the ability to communicate in a second foreign language (B1, B2 CEFR)


3 Unit 1: Gateway to transition

3 Able to align personal and professional competences with career aspirations.

Individual pitch

Workshops, presentations, peer review

9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Industrial placement -Unit 1: Chiara Fabbri -Unit 2: Marleen Griep

4 Unit 1: Management project

12 Independently design, execute and produce a management project at Bachelor level.


Feedback on draft and final proposal; feedback on draft and final report

2. Demonstrate a high level of awareness with regard to trends and developments in the international hospitality industry and the role these play in strategic decision-making. 3. Demonstrate the ability to evaluate a hospitality business from a marketing, HRM, operational and financial perspective to support the decision-making process. 5. Demonstrate the ability to design, implement and control processes within international hospitality organisations. 6. Demonstrate the ability to retrieve and handle information from a variety of sources (electronic, written, oral) as appropriate to the problem, integrating it critically into a grounded narrative. 8. Demonstrate the ability to communicate in a second foreign language (B1, B2, CEFR)

Unit 2: Personal & Professional development: Real World Learning

48 Able to make a valuable contribution to the industry by demonstrating and deploying the appropriate personal and personal competencies required to be successful in the industry.

Company assessment; portfolio

2 (e-)visits placement coach, continuous (distance) guidance; progress reports,

1. Demonstrate the knowledge, skills and attitude necessary for working in the international hospitality industry. 4. Demonstrate the ability to interact with others constructively and to motivate & lead people towards common goals, respecting diversity and regardless of background and culture. 5. Demonstrate the ability to design, implement and control processes within international hospitality organisations. 7. Demonstrate the ability to recognise opportunities in the market and to translate these into products or services within the regulatory framework. 9. Demonstrate the ability to be an independent learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development 10. Ability to demonstrate understanding of issues concerning social responsibility, global civic awareness & conservation of the environment and take these into consideration in decision-making.


Programme overview Bachelor degree – Fast Track VWO – Post-Propaedeutic phase

Module name and

coordinators

Year Unit EC Learning outcomes Assessment Delivery Programme competencies

Hospitality Operations Performance Unit 1: - Jan Bossema - Laverne York

Unit 2 and 3: - Nicole Offerein - Roelien Bos

2 Unit 1: Real world learning – supervisory practice

6 Assess and supervise departmental operations on a tactical level in a Real World hospitality environment.




Unit 2: HOTS simulation

3 Analyse and control hotel operations at a tactical level within a simulated hotel environment in order to improve the business performance.

Group report with individual component

Lectures, workshops, management game (HOTS) Q&A sessions

5. Assess, enhance and control processes within the international hospitality industry. 7. Recognise opportunities in the market and to translate these into products or services in an entrepreneurial way.

Unit 3: Hotel procedures

3 Exhibit critical and analytical reasoning in the fields of HRM and M&O in line with the requirements in the international hospitality industry.

Individual short essay type question test


2. Understand changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective) and to propose enhanced processes. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.




Business Plan, Frans Swint

2 1 6 Recognise opportunities in the market and to translate these into products or services in an entrepreneurial way Evaluate a hospitality business (from a Marketing, HRM, Operational and Financial perspective), to anticipate its success in the market. Retrieve and handle a variety of information from a variety of sources (electronic, written), to effectively form decisions and policy. Be an independent and responsible learner, and be able to steer and regulate your personal development.

Written individual report

Individual reading and consultancy hours

3. Retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 7. Recognise opportunities in the market and to translate these into products or services in an entrepreneurial way. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development

Minor 2 15 Free choice of minor

Career Development, Sabahattin Yücedag

2 Unit 1. Career Transition and Hospitality

3 Able to align personal and professional competences with career aspirations.

Individual portfolio

Workshops, presentations, peer review

9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Strategic Semester: Strategic Hospitality Management - David Casey - Edwin Taurus Unit 3: Understanding Research 1 or 2 - Edwin Taurus

3 Unit 1: Strategic analysis



CBL tutorials, lectures, workshops, Q&A session

2. Understand changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 3. Demonstrate the ability to retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.

Unit 2: Strategic design & choice

6 Generate and evaluate strategic options in order to (re)design the business model of a hospitality organisation based on the strategic objectives of the organisation.

Group report and presentation with individual component

CBL tutorials, lectures, workshops,

2. Understand changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 3. Demonstrate the ability to retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy.




4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 5. Assess, enhance and control processes within the international hospitality industry. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 7. Recognise opportunities in the market and to translate these into products or services in an entrepreneurial way. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.




appropriate to Bachelor level and how

these components are linked.

- Apply theoretical research knowledge

(lectures) in workshops and tests.

- Critically evaluate peer assignments and give a summary of constructive feedback in peer group sessions

Group report Lectures, workshops

3. Retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 8. Demonstrate the ability to communicate in a second foreign language (B1, B2 CEFR)

Psychology of Management and Organisation Unit 1 – PMO: - Wichard Zwaal Unit 2: RWL - Jan Bossema Unit 3: Understanding Research 1 or 2 - Edwin Taurus

3

Unit 1: Psychology of Management and Organisation

3 Describe, analyse, conceptualise, and explain organizational behaviour using appropriate theories that help generate viable and feasible interventions to enhance the organisational performance at individual, team and managerial level.

Assessment session (group with individual component)

PBL tutorials

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 2. Demonstrate an understanding of changes and trends in the internal and external hospitality environment and the role these play in strategic decision-making. 3. Retrieve and handle information from a variety of sources (electronic, written, and oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development




Unit 2: Real World Learning – management position

6 Strategically measure, monitor and manage operations in a Real World hospitality environment.


Learning by doing, on-the-job training, workshops, guest lectures, E-learning

1. Demonstrate the knowledge, skills and attitude necessary to work effectively in the international hospitality industry. 3. Retrieve and handle information from a variety of sources (electronic, written, oral) to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 5. Assess, enhance and control processes within the international hospitality industry. 6. Evaluate a hospitality business (from a marketing, HRM, operational and financial perspective), and to propose enhanced processes. 9. Be an independent and responsible learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development. 10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.




appropriate to Bachelor level and how

these components are linked.

- Apply theoretical research knowledge

(lectures) in workshops and tests.

- Critically evaluate peer assignments and give a summary of constructive feedback in peer group sessions

Group report Lectures, workshops

3. Retrieve and handle information from a variety of sources (electronic, written, and oral, to effectively form decisions and policy. 4. Interact with others constructively, and to motivate & lead people towards common goals, respecting diversity, regardless of background and culture. 8. Demonstrate the ability to communicate in a second foreign language (B1, B2 CEFR)

Industrial placement -Unit 1: Chiara Fabbri -Unit 2: Marleen Griep

4 Unit 1: Management project

12 Independently design, execute and produce a management project at Bachelor level.


Feedback on draft and final proposal; feedback on draft and final report

2. Demonstrate a high level of awareness with regard to trends and developments in the international hospitality industry and the role these play in strategic decision-making. 3. Demonstrate the ability to evaluate a hospitality business from a marketing, HRM, operational and financial perspective to support the decision-making process. 5. Demonstrate the ability to design, implement and control processes within international hospitality organisations. 6. Demonstrate the ability to retrieve and handle information from a variety of sources (electronic, written,




oral) as appropriate to the problem, integrating it critically into a grounded narrative. 8. Demonstrate the ability to communicate in a second foreign language (B1, B2, CEFR)

Unit 2: Personal & Professional development: Real World Learning

48 Able to make a valuable contribution to the industry by demonstrating and deploying the appropriate personal and personal competencies required to be successful in the industry.

Company assessment; portfolio

2 (e-)visits placement coach, continuous (distance) guidance; progress reports,

1. Demonstrate the knowledge, skills and attitude necessary for working in the international hospitality industry. 4. Demonstrate the ability to interact with others constructively and to motivate & lead people towards common goals, respecting diversity and regardless of background and culture. 5. Demonstrate the ability to design, implement and control processes within international hospitality organisations. 7. Demonstrate the ability to recognise opportunities in the market and to translate these into products or services within the regulatory framework. 9. Demonstrate the ability to be an independent learner, able to reflect on their learning and behaviour, in order to steer and regulate their personal development 10. Ability to demonstrate understanding of issues concerning social responsibility, global civic awareness & conservation of the environment and take these into consideration in decision-making.


Programme overview Bachelor degree and Associate degree – Work-Study – Post-Propaedeutic phase

Year 2

Module period 1 Module period 2 Module period 3 Module period 4:

Operations 1 - HRM Operations 2 – Planning & Control Quality Improvement: Planning Quality Improvement: Implementation


Competency Development 1 Competency Development 2 Competency Development 3 Competency Development 4

For Bachelor students: 2nd foreign language

For Associate degree students: Qualifying Exam

Year 3


MIS & Communication Partners in Hospitality Strategic Hospitality Management –

Strategic Position Strategic Hospitality Management –

Strategic Choice


Competency development 1 Competency development 2 Competency development 3 Competency development 4

For completion of BA: Specialisation

For -Ad-graduates: 2nd foreign language

Year 4


HRP proposal HRP research report In-company research project In-company research project

Personal and Professional Development 1 Competency development 1





Work and study programme overview (content)



Operations 1: HRM - Hans den Dulk - Rob van Vuuren

2 Unit 1: Operations 1: HRM

6 Assess, analyse and supervise the day to day operations in an international setting in a hospitality organisation at a tactical level, focussing on HRM issues.



1. Hospitality Mind set 3. Information Processing 4. Co-operation & Leadership 5. Planning, Organizing and Controlling 6. Effective Problem Solving 8. Communication

Operations 2: Planning & Control - Hans den Dulk - Ernst Jonker - Cor Penning - Rob van Vuuren

2 Unit 1: Operations 2: Planning & Control

6 Assess, analyse and supervise the day to day operations in an international setting in a hospitality organisation at a tactical level, focussing on the internal (administrative) organization.



1. Hospitality Mind set 3. Information Processing 4. Co-operation & Leadership 5. Planning, Organizing and Controlling 6. Effective Problem Solving

Quality Improvement: Planning - Hans den Dulk - Ernst Jonker - Rob van Vuuren

2 Unit 1: Quality Improvement: Planning

6 Design a quality improvement plan for the company, based on the analysis of the actual operations and the operational environment.



1. Hospitality Mind set 2. Strategic Decision-making 5. Planning, Organizing and Controlling 6. Effective Problem Solving 7. Entrepreneurship 8. Communication 10. Personal & Corporate Social Responsibility

Quality Improvement: Implementation - Hans den Dulk - Ernst Jonker - Rob van Vuuren

2 Unit 1: Quality improvement: Implementation

6 Design an implementation plan for the quality improvement for the company.



1. Hospitality Mind set 2. Strategic Decision-making 4. Co-operation & Leadership 5. Planning, Organizing and Controlling 8. Communication 10. Personal & Corporate Social Responsibility

Personal and Professional Development 1 - 4 - Hans den Dulk - Ernst Jonker - Rob van Vuuren


4 x 3 Able to align personal and professional competences with career aspirations


1. Hospitality Mind set 3. Information Processing 4. Co-operation & Leadership 5. Planning, Organizing and Controlling 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility

Competency development 1 -4 - Hans den Dulk Ernst Jonker - Rob van Vuuren


4 x 3 Demonstrate managerial competences: - on an operational supervisory level; - in service processes and quality management in a front or back office department.


Work based learning, (weekly company coaching

1. Hospitality Mindset 2. Strategic Decision-making 3. Information Processing 4. Co-operation & Leadership 5. Planning, Organizing & Controlling




6. Effective Problem Solving 7. Entrepreneurship 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility

2nd Foreign Language (BA) - Marianne Silvius

2 Continuous unit 4 x 3 Beginners Level: demonstrate basic use of a 2nd modern foreign language; Advanced Level: demonstrate fluent use of 2nd modern foreign language (MFL2) in the hospitality context at B2 level (CEFR).

Reports, Oral assessment: role plays


1. Hospitality Mind set 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility

Qualifying exam (Ad):

Quintessence of

Quality: Project

Management

- Hans den Dulk

- Ernst Jonker

- Rob van Vuuren

2 Continuous unit: Part 2

3 Design, execute and report on a hospitality research project at Associate degree level: write a project plan for executing the project proposal

Project Management Plan

Workshops,

Self-study,

Online feedback

5. Planning, Organizing and Controlling 6. Effective Problem Solving 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility


Quintessence of

Quality: Statistics

- Hans den Dulk

- Wichard Zwaal


3 Design, execute and report on a hospitality research project at Associate degree level: apply the correct statistic analyses to the data.

Statistics Test


3. Information Processing 5. Planning, Organizing and Controlling 6. Effective Problem Solving


Quintessence of

Quality: Reporting

Research

- Hans den Dulk

- Ernst Jonker

- Rob van Vuuren


3 Design, execute and report on a hospitality research project at Associate degree level: write a research paper and evaluation at Associate degree level.

Evaluation Report and Presentation for the management of the host company

Workshops,

Self-study,

Online feedback

1. Hospitality Mindset 2. Strategic Decision-making 3. Information Processing 4. Co-operation & Leadership 5. Planning, Organizing and Controlling 6. Effective Problem Solving 7. Entrepreneurship 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility




MIS & Communication - Hans den Dulk - Rob van Vuuren

3 Unit 1: MIS & Communication

6 Measure, monitor, and manage the execution of a strategic plan in a Real World Company, including a performance dashboard, a stakeholder map of an organisation and a corporate communication plan.


Work-study coaching; self-study, online feedback

1. Hospitality Mind set 2. Strategic Decision-making 3. Information Processing 5. Planning, Organizing and Controlling 8. Communication

Partners in hospitality - Hans den Dulk

3 Unit 1: Partners in hospitality

6 Generate and evaluate strategic partnerships and generate options for improvement of profitable turnover and cost reduction.



1. Hospitality Mind set 2. Strategic Decision-making 3. Information Processing 4. Co-operation & Leadership 7. Entrepreneurship 8. Communication 10. Personal & Corporate Social Responsibility

Strategic Hospitality Management – Strategic position - Hans den Dulk - Cor Penning

3 Unit 1: Strategic Hospitality Management – Strategic position


Theme Report (internal and external analysis) and participation


1. Hospitality Mind set 2. Strategic Decision-making 3. Information Processing 7. Entrepreneurship 10. Personal & Corporate Social Responsibility

Strategic Hospitality Management – Strategic choice - Hans den Dulk - Cor Penning

3 Unit 1: Strategic Hospitality Management – Strategic choice

6 Generate and evaluate strategic options in order to (re)design the business model of a hospitality organisation based on the strategic objectives of the organisation..



1. Hospitality Mind set 2. Strategic Decision-making 4. Co-operation & Leadership 6. Effective Problem Solving 7. Entrepreneurship 8. Communication 10. Personal & Corporate Social Responsibility

Personal and Professional Development 1 - 4 - Hans den Dulk


4 x 3 Demonstrate the ability to align personal and professional competences with career aspirations Describe, analyse, conceptualise, and explain organizational behaviour using appropriate theories that help generate viable and feasible interventions to enhance the organisational performance at individual, team and managerial level


1. Hospitality Mind set 2. Strategic Decision-making 3. Information Processing 4. Co-operation & Leadership 5. Planning, Organizing and Controlling 6. Effective Problem Solving 7. Entrepreneurship 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility



Year Unit EC Learning outcomes per competence Assessment Delivery Programme competences

Competency development 1 -4 - Hans den Dulk - Rob van Vuuren


4 x 3 1. Hospitality Mind set Analyse the organisational (hospitality) processes and develop a vision based on the results of the analysis, with regard to creating experiences by granting hospitality; 2. Strategic Decision-making Develop a vision about changes and trends in the external environment and the development of relations, networks and chains, combining this with an internal analysis of the organization. 3. Information Processing Analyse the financial and legal aspects, internal processes and the operational - or organisational- environment in order to reinforce correlation and interaction. 4. Co-operation & Leadership Execute all relevant Human Resource Management tasks at organisational level in view of the strategy of the organization; 5. Planning, Organizing and Controlling Design, control and improve the company or organisational processes, based on strategic objectives and quality plans; 6. Effective Problem Solving Start a development line within an organisation in a creative and organisational sensitive way and achieve the goals set within the term of the change process. 7. Entrepreneurship Show confidence in initiating and creating products and services, and able to cope with taking risks; 8. Communication Adjust attitude to the social context in all types of communication and tunes this communication to external parties as well; Communicates in Dutch and English and at least one other foreign language; 9. Personal Development Can independently of others steer and regulate, in profession related situations, personal development with regard to learning, result-oriented working, taking initiative, operating independently and flexibility;


Work based learning, coaching




Year Unit EC Learning outcomes per competence Assessment Delivery Programme competences

10. Personal & Corporate Social Responsibility Apply the universal core values in his own management (entrepreneurial) behaviour and into the culture of a company in the hospitality industry Is willing and able to handle intercultural differences effectively and can explain why paying attention to the moral side of the business culture is an indispensable part of (intercultural) management.

2nd Foreign Language (ex Ad) - Tim Unsworth

3 Continuous units

4 x 3 Beginners Level: Demonstrate basic use of a 2nd modern foreign language Advanced Level: Demonstrate fluent use of 2nd modern foreign language (MFL2) in the hospitality context at B2 level (CEFR).

Oral assessment: role plays

Workshops, Self study

1. Hospitality Mind set 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility

Specialisation To be decided

3 Continuous units

4 x 3 Design, execute and report on a hospitality research specialisation project aimed at Bachelor degree level.

Report and presentation

Work-study coaching, self study

1. Hospitality Mind set 3. Information Processing 5. Planning, Organizing and Controlling 6. Effective Problem Solving 8. Communication



Year Elements EC Learning outcomes Assessment Delivery Programme competences

Hospitality Research project 1&2 - Hans den Dulk

4 Unit 1: Hospitality Research Project: Proposal Unit 2: Hospitality Research Project: Report

2 x 6 Design, develop and execute an industry-wide applied research project at Bachelor level

Written report and participation

Individual supervisor sessions

1. Hospitality Mind set 3. Information Processing 5. Planning, Organizing and Controlling 6. Effective Problem Solving 7. Entrepreneurship 8. Communication 9. Personal Development 10. Personal & Corporate Social Responsibility

Competency, self-management and skills development - Hans den Dulk


4 x 9 Able to make a valuable contribution to the industry by demonstrating and deploying the appropriate personal and personal competencies required to be successful in the industry. 1. Hospitality Mind set Create value through hospitality in hotels and the hotel function for all stakeholders; 2. Strategic Decision-making Develops the long term strategy for the organization based on continuity, sustainability and corporate social responsibility; 3. Information Processing Gathers correct, reliable and up-to-date information to advice and support (management) decisions on strategic, tactical and operational level by using management information systems; 4. Co-operation & Leadership Contribute actively with respect to content and process to the team/group’s goals, is an expert in group dynamics, by adapting style and approach to become more effective as a group; 5. Planning, Organizing and Controlling Set up, manage and improve all company - or organisational processes customer- and quality driven; 6. Effective Problem Solving Collects information, disseminates a problem, situation or process into components, understands the relationships and context and develops a suitable solution, such as new concepts or policies. Works focused, ambitious, well-organised, conscientious,

Portfolio, Competence assessment

Work based learning and coaching Work-study coaching; self-study; two individual coach talks



follows up on agreements and is quality minded. Wants to reach objectives and results and balances contradicting needs and requirements of different stakeholders;


Year Elements EC Learning outcomes Assessment Delivery Programme competences

7. Entrepreneurship Initiate and create products and services in an independent and enterprising way by writing a business plan; 8. Communication Be an effective communicator, orally, verbally and non-verbally, in writing and in speaking. The receiver understands and accepts the essence of the message. Build relations at different levels within and outside the organisation (individual, intra-organisation and inter-organisation level). Communicate in Dutch and English and at least one other foreign language; 9. Personal Development Manage oneself (intrapersonally and professionally); 10. Personal & Corporate Social Responsibility Focus managerial and entrepreneurial behaviour - from own outlook on life- on core values which contribute to the care of human beings and the multi-cultural world.

Management (in-company) Project - Monique Berends - Hans den Dulk - Cor Penning

4 Unit 1: Management Project: Proposal Unit 2: Management Project: Report

2 x 6 Design, execute and report a management project at Bachelor level of which the content delivers a valuable contribution to the company.

Individual written research proposal and research report.

Individual supervisor sessions



Programme overview Associate degree, full time – Post-Propaedeutic phase

The Associate degree programme consists for the major part of the same modules as the first and second year of the Bachelor degree programme. The one major difference is that the

module Languages and Culture in International Business is not part of the Associate degree programme. This module is replaced with a graduation module, as described below.



Hospitality

Operations and

Business Innovations

- David Kooijker

- Niek van der Tol

2 Unit 1: Business innovations

9 Design, execute and report on a hospitality research project on Associate Degree level.

Individual written report and presentation

PBL tutorials

lectures,

workshops,

consultancy hours

1. Demonstrate the knowledge, skills and attitude necessary

to work effectively in the international hospitality industry.

2. Demonstrate an understanding of changes and trends in

the internal and external hospitality environment and the

role these play in strategic decision-making.

3. Retrieve and handle information from a variety of sources

(electronic, written, and oral) to effectively form decisions

and policy.

4. Interact with others constructively, and to motivate &

lead people towards common goals, respecting diversity,

regardless of background and culture.

6. Evaluate a hospitality business (from a marketing, HRM,

operational and financial perspective), and to propose

enhanced processes.

9. Be an independent and responsible learner, able to reflect

on their learning and behaviour, in order to steer and

regulate their personal development

10. Understand social responsibility, global civic awareness and sustainability, and take these into consideration in decision-making.


Appendix D Finishing Touch Programme and Grand Tour®

Finishing Touch Programme

Focus and requirements of the programme

The Finishing Touch programme (FTP) is meant for students who still need to complete the

Management Project. For all other missing credits students are referred to the Examination

Committee. The FTP contains individual supervision and guidance – until standards are met and the

student graduates.

Ruling for cohorts who entered the 4th year before Sep. 2016

These students have:

finished their internship successfully, however did not make enough progress with the

management project, and are referred by the supervisor of the management project to the

Finishing Touch programme and/or

are referred to the programme by the Examination Committee.

Ruling for cohorts who enter the 4th year as from 1 Sep. 2016 and onwards

Students may be referred to the FT programme by the Examination committee.

In all cases the student should have made use of all resit possibilities

Method/course of events

For the Management Project a new subject / research area must be chosen. Using drafts that are

handed in before and/or made earlier, is not allowed. The student is expected to draw up a realistic

schedule of all planned activities. Assuming that the student meets the required quality standards,

the planned end date is binding and will guide the graduation date. When during the execution of

the planned activities the previously established schedule shifts then the graduation date will shift to

the same extent. This may have major financial consequences for the student. The participation

period of the Finishing Touch programme is bound to a maximum period of six months. Students

who do not submit regular drafts and / or adhere to the agreements made will have to leave the FT

programme.

Registration

Students who have permission to participate in the FTmay contact the FT administrator – Mrs. Jane

Alejo - via [email protected]. After registration the FT administrator checks

student’s progress in the fourth study year. If necessary, missing components in this year are

supplemented on the designation of the FT-administrator. Then the study progress in the first till the

third study year is checked by the coordinator Finishing Touch. The information collected determines

whether the student is admitted or referred. In the last case the coordinator FT refers the student



back to the Examination Committee. In the first case the student receives an admittance letter with

the name of his/her FTP supervisor and may start in the FTP when the FT supervisor has sufficient

availbility.

Grand Tour® and exchange

Students can do part of the education at one of the Stenden International Branch Campuses (Grand

Tour®) or at one of our partner universities abroad.

Students who wish to participate in these programmes (either the 1st or 2nd semester) must meet

the conditions outlined below by the time of the Stenden Minor Registration date in April 2017. This

also counts for students who are studying the Associate Degree programme and want to continue

their study in the third year of the Bachelor’s programme.

Students who want to do the first module of the second year abroad must meet the following

conditions at the moment of registration:

- at least 24 EC of the foundation year have been passed;

- the career coach of the student must have delivered a positive advice.

Furthermore, before departure students must be able to provide a Binding recommendation for

Continuation of Studies.

Students who want to go on Grand Tour must meet the following conditions at the moment of

registration:

Period on Grand Tour &

Exchange participation

Intake Achieved by time of the

Stenden Minor registration

date

Year 2 September intake 24 EC propaedeutic phase

Year 3 September intake 60 EC propaedeutic phase

21 EC from 2nd year

February intake 60 EC propaedeutic phase

MHS students 18 EC from 2nd year

Note: Students may apply for the Grand Tour or Exchange at an earlier stage however they will be

removed from the lists if they fail to meet the conditions at the time of the minor registration. When

students incur expenses for the Grand Tour before they get permission from the Grand Tour office

to go on Grand Tour, it is on one’s own responsibility.


.

Students are only allowed to study a maximum of 30 EC theory outside The Netherlands.


Appendix E Additional (Programme-specific) Regulations Stenden International Hospitality Management School

Legal Framework

1. The programme-specific rules must not be in conflict with the provisions in the TER and must

not prejudice the students.

2. In case of conflict or prejudicing of the student, the provisions in the TER will prevail over the

programme-specific rule(s) in this appendix.

Glossary of terms used

Please refer to this TER, Chapter 1, Article 1

Additional terms used:

Company coach (work-study) the person in an external company/organization who is designated

on behalf of the organization and the programme to coach a student

in the workplace with respect to personal, professional and career

development.

IHM Service Desk The desk where students may ask questions about the programme,

credits in progress, hand in assignments for assessment and pick up

initial assignments for resits.

Initial assessment The first attempt of an interim exam at the end of a module followed

in a certain period.

Internship procedure Procedure a student must go through in order to be able to start an

internship.

Resit(s) The assessment opportunity(ies) available to students who fail to

achieve a passing grade in the initial assessment.

Retake The requirement to undertake a certain element entirely, including

registering, undertaking study elements and completing assessment.

SHMS Academic Calendar A booklet issued by the IHM Service Desk with among other things

hand-in dates of module assignments, publication dates of results of

module interim exams and test dates.

Student Support Formal support for students (with prolonged problems).

Study contract A contract made up in cooperation with the study counsellor in case of

circumstances that need to be considered during our education.


Article 1 Participation in a module

par. 1 Unless stipulated differently in the study route being followed or stipulated differently by

the Examination Committee, students can be placed in a maximum of one module for each

module period.

par. 2 Students are expected to participate in each module from the start. If circumstances (force

majeure) prevent a student from participating from the start, the latest time they may be

permitted to join is the beginning of the second week.

par. 3 A student will only receive a score for an exam, if he undertakes the exam according to the

Teaching and Examination Regulation and its appendices of Stenden International Hospitality

Management School.

par. 4 Students who want to switch between the programmes International Hospitality

Management Ba (CROHO 34411) and Ad International Hospitality Management (CROHO

80041), need to inform the Head of School and need to contact the Examination Committee

on determining the scheduling of modules.

Article 2 The interim examination

par. 1 A unit or a module cannot be retaken. However, when a student has special circumstances,

the Examination Committee may decide if a unit or module may be retaken.

par. 2 If a unit or module has been retaken (as a result of a decision of the Examination

Committee), including the unit or module exam, all previously obtained grades for the exam

of this unit/module become obsolete.

par. 3 Students are awarded marks from 1.0 to 10.0. Furthermore, the following codes may appear

in the student’s results system ProgRESS-WWW:

- NQ (code 001): did not qualify for a test;

- IC (code 002): incomplete (failing 100% attendance for practice units);

- NS (code 003): no show for students who were enrolled for the test, but failed to show up.

par. 4 As distinct from Chapter 5, Article 13 of this TER, students will be automatically enrolled for

all test attempts.

Article 3 Module assignments

par. 1 a. Module assignments must be handed in for the initial assessment in hard copy at the IHM

Service Desk and/or digitally at Blackboard (as specified in the module book) by midday at

the latest on the last school day of the week before the last week of a module. In general

this is Friday of week 8 of a module period.

However, work-study students have to submit their assignments for the initial

assessment at the IHM Service Desk at the latest at 12:59 am 1 week after the last school

day of a module period. The assignments are submitted digitally in the appropriate

Blackboard-course, as a Ephorus assignment.


b. Every module assignment must also be handed in digitally for a plagiarism check via the

programme Ephorus. For this digital version the deadline is the same as for the hard copy

or digital version from par. 1a. Only Word files are allowed to be submitted to Ephorus.

Not uploading the assignment for the plagiarism check in Ephorus will result in no mark

for the assignment.

par. 2 Every student is individually responsible for the correct handing in of an assignment. Force

majeure is not applicable if problems have arisen because agreements made within a

module assignment group are not observed.

par. 3 a. Groups that work on a module assignment and fail to immediately contact the module

coordinator when problems occur, cannot derive any rights from the problems that have

arisen.

b. The module coordinator is authorized to dissolve a group, if following a talk with the

whole group, collaboration between the group members is no longer reasonably possible.

When, according to the group, the module coordinator fails to solve the collaboration

problems, the group of students may contact the Examination Committee.

par. 4 The module coordinator, the lecturer or the tutor must provide the students with feedback

on sections of the module assignment, at least once during the module. This should

preferably be done by providing feedback on sections of the module assignment that have

been handed in or by means of a response lecture.

par. 5 Students are allowed to quote a maximum of 5% of the body of a report, provided they do it

according to the APA style.

par. 6 To qualify for grading, module assignments must meet the following requirements:

a. The assignment is handed in on time at the IHM Service Desk and digitally via Blackboard.

b. A copy of the assessment form is enclosed with each section of the assignment; if this

copy is not present 5% of the maximum grade for the section in question may be

subtracted.

c.1. Each component of the hard copy of the module assignment must be placed

separately in a folder;

c.2. The cover of the folder includes the following details: title of the assignment, the date,

the name(s) and student number(s) of the student(s), the module group of which the

student is a member, the name of the module, the name of the tutor, the module

period and the academic year.

d. The module assignment must be word processed and clearly readable.

e. The module assignment must be clean, neatly presented and complete.

f. Literature references are presented in APA Style;

g. English language assignments must be written in British English.

h. The assignment has been uploaded for a plagiarism check in Ephorus.


For work-study students paragraph 6 is not applicable. Instead the following will apply:

par. 6 To qualify for grading, module assignments must meet the following requirements:

a. The assignment is handed in on time via the appropriate Blackboard course.

b. The assignment has at least stated: title of the assignment, the date, the names and student number(s) of the student(s), the module group of which the student is a member, the name of the module, the name of the tutor, the module period and the academic year.

c. The module assignment must be word processed and clearly readable.

d. The module assignment must be clean, neatly presented and complete.

e. Literature references are presented in APA Style;

f. English language assignments must be written in British English.

i. The assignment has been uploaded for a plagiarism check in Ephorus.

par. 7 A maximum of 10% of the total grade of module assignments may be assigned to

presentational aspects including lay-out, format, correct referencing, required elements

(preface, introduction, declaration of own work, grading sheet, margins) and to the quality

and use of English. W-s assignments may have a maximum of 16% assigned to presentational

aspects.

Article 4a Attendance for compulsory modules

par. 1a. During a module period students are required to attend a minimum of 75% of PBL, CBL and

Career Development sessions, workshops of the LCIB module in year 2, and the Research

Class in year 3

par. 1b If a student falls below 75% attendance due to force majeure on ALL occasions and has

notified their absence according to the procedure described in Article 14.3 of this Appendix

on these occasions, the student may request a replacement assignment from the module

coordinator. If the replacement assignment request is granted, the student may take part in

the first assessment attempt.

par 1c. If a student falls below 75% attendance due to reasons other than force majeure, or due to

force majeure but did NOT notify their absence according to the procedure described in the

Article 14.3 on one or more occasions, the student does not qualify for the first test attempt.

By failing to meet the requirements, the student has forfeited the first test opportunity and

can only take part in the resits.

par. 2 PBL-/CBL -meetings should always proceed, even when the tutor is absent, unless they are

cancelled by the school.

par. 3 Students must indicate their presence themselves by means of a signature on the

attendance list.

par. 4 Students will not be given a grade for active participation during a PBL, CBL or Career

Development session and workshops of the second year language module.


For work-study students Article 4a is not applicable. Instead the following will apply:

Article 4b Active participation for work-study students

Quantitative participation:

par. 1 Students are required to attend a minimum of 75% of school days and Blackboard feedback

options. Attendance of school days through electronic video means is allowed in exceptional

cases. If attendance of these elements is less than 75%, the student concerned will not pass

the unit these elements contribute to. In these circumstances the student is allowed once

per year, with permission of the coach of their group, to compensate missed participation by

providing more feedback that their peers in the next period.

par. 2 If a student falls below 75% attendance due to force majeure on ALL occasions and has

notified their absence according to the procedure described in Article 14.3 of this Appendix

on these occasions, the student may request a replacement assignment from the module

coordinator.

Par. 3 The school days will be held, even when the tutor is absent, unless they are cancelled by school.

par. 2 Students must themselves indicate their presence by means of a signature on the attendance list or in the minutes of the meetings.

Qualitative participation:

par. 1 Students will be given a mark for active (qualitative) participation during school days and on their input in their own Blackboard course.

par. 2 Students are assessed on the following competences: Information Processing, Cooperation & Leadership, Effective Problem Solving and Communication. There is feedback from the group half way through the module period. The s-w coach assigns the final mark.

Article 5 Participation in practice

par. 1 100% attendance is mandatory for participation in all practice elements. The initial

assessment on practice participation requires 100% participation.

Refer to the Stenden Hotel Code of conduct and the respective module books for all

practice regulaitons.

par. 2 Students who are not able to participate in practice on a certain day due to circumstances

beyond their control, must call the HR department according to the rules and regulations

outlined in the Stenden Hotel Code of Conduct. An email notice will not suffice..

Upon receiving the first no show, the student will receive 3 extra days (added in their

portfolio), a warning (also added to their portfolio), information letter about the procedure. A

second “no show” will result in the above-mentioned consequences as well as the

involvement of the coach. The student needs to arrange a meeting with the coach within 1

week after “no show”. A third “no show” results in the student re-taking the unit(s)/module

within Module 5. This is equivalent to a minimum of 6ECs and a maximum of 12ECs.


If a student misses 5 days because of irregular ill days, a conversation with the Study Career

Coach will be initiated. This conversation needs to be held within one week after the last ill

day. A student with less than 10 catch-up days is able to complete the module defined by Par.

5.

par. 3 When students have to do a resit of an interim examination during their shift in practice,

they will get the opportunity to do this resit without any consequences for their participation

in practice. Students must inform the practical instructor in time i.e. at least one week

before the shift.

par. 4 When students have to participate in a workshop Career Development during their time in

practice, they will get the opportunity to participate without any consequence. This is usually

a day scheduled within your practice schedule. For students, that do not have a workshop in

Career Development in their practice schedule are obliged to inform the Practical Instructor

at least one week in advance. The Practical Instructor may determine if it is possible for the

student to attend this workshop. If the student does not get permission, they have entered a

force majeur state and will not be penalized for missing their workshop.

par. 5 A student should complete all catch-up days within their practice module, this is considered

their first resit. Failure to do so, the student is allowed the opportunity to do a second resit in

the consequent module. Students will be given two opportunities to schedule these days with

the HR department. If a student does not attend any of these scheduling days or missed their

catch-up day without a valid reason, they will automatically enter the retake session which is

a minimum of 6EC and a maximum of 12 EC, all to be completed in Module 5 in any location

par. 6 Students in the possession of a valid study contract should complete the minimum

requirements of practice as stipulated in the agreement. Par. 5 still applies.

Par. 7 In the event a student’s consequent module, is another practical module, the student should

complete the catch-up days within the first 5 weeks of the module. Failure to do so, Par. 5 will

apply. The grades of the current module will not be processed until the prior module has been

completed in its entirety.

A student will also not be afforded the opportunity to choose a position (either supervisor or

manager). The student will be placed in a department at the discretion of the HR department.

In the event of force majeur, each case will be dealt with individually.

Article 6 Non-participation in the initial assessment

The initial assessment opportunity is offered during or at the end of the period in which a student

takes a module. When the student does not participate in this initial assessment opportunity, this

opportunity expires and the student is deemed to have failed the initial attempt.


Article 7a The industrial placement and management project

par. 1 Before students can start their application for the industrial placement procedure they must

meet the conditions as stated in the Passport to Placement provided on the Blackboard page

of Career Development year 3. :

par. 2 Students who commence an industrial placement without having acquired all study credits

of the first three study years can expect no special arrangements to be made to facilitate

them studying the outstanding elements.

par. 3 The industrial placement is organized by the Placement Office. Under no circumstances are

students allowed to organize a placement themselves, unless authorization in writing has

been obtained from the Placement Office. Students, who do not observe this regulation, can

derive no rights for or from the placement.

par. 4a.After completing two months of the placement the student must register for Management

Project. After registration the student has to adhere to strict deadlines. The actual deadlines

are published on the Stenden electronic learning environment Blackboard: IHM

Management Project year 4. All further information relating to the Management project

may be found in the Management Project Handbook and Blackboard

In addition, students have to adhere to strict deadlines for handing in written reports and

the 3 company assessments. A warning from the placement coach will be given if he/she is

delayed with any of the above mentioned documents for more than 1 month.

par. 4b If all required documents as described in par. 4a are not uploaded and marked as sufficient

within 1 year after official start of the industrial placement, as documented in the placement

contract, the complete placement will be graded as insufficient and will have to be retaken.

par. 5a In the event that a student does not obtain a passing grade for the management project

after the initial assessment and four resits, he/she will be unable to graduate.

Par. 5b In case the Management project is not passed after 2 resits the student has the option to

change to a new supervisor who will supervise the 3rd and if need be the 4th resit.

Par. 5c In the event of extenuating circumstances beyond the control of the student, the

examinations committee should be contacted. The examinations committee will decide

whether the student is allowed to repeat the entire Management Project process. This

entails entering the Finishing Touch programme (at a time determined by the Finishing

Touch team) and choosing a completely new research topic.

Par. 6 The industrial placement comprises 10 months or 42 weeks excluding vacation. The

placement is assessed as follows:

1) Written reports (placement resit rules apply)

2) Satisfactory assessment by the placement company after 5 months and again at the

end of the placement. If the assessments are unsatisfactory the following ruling

applies:


a. Unsatisfactory 5 month assessment (less than 4 on a scale of 1-6) / satisfactory 10

month assessment does not result in any extension of placement.

b. Satisfactory 5 month assessment / unsatisfactory 10 month assessment (less than

4 on a scale of 1-6. Redo placement (6 months) in another company in the

Netherlands.

c. Unsatisfactory 5 month assessment / unsatisfactory 10 month assessment (less than 4 on a scale

of 1-6). Redo entire 10 month placement in another company in the Netherlands.

For work-study students Article 8a is not applicable. Instead the following will apply:

Article 7b The industrial placement for work-study students

Work-Study students do not have a separate industrial placement. They develop their competencies through the 24 hours of work per week in their own company.

Article 8a Resits of the interim exam in general

par. 1 Participation in PBL and workshops and compensation assignments are not eligible for resits.

par. 2 The following parts of the exam are subject to resits: interim exams (tests, assignments), ,

Management Project.

par.3 a. Students who fail an initial assessment, have the right to do two resits per assessment

item in the same programme year.

b. In the first semester of the next programme year students are allowed to do two resits

per assessment item of a certain module not passed at the end of the programme year in

which they did this module. For first year students this rule only applies when the student

will receive a Binding recommendation on continuation of studies for the propaedeutic

phase at the end of their first year of enrolment, based on them obtaining at least 51 EC,

but less than 60 EC. This article does not apply to the management project in year 4.

par. 4 If based on circumstances the Binding recommendation on continuation of studies has been

postponed the Examination Committee will inform the student about resits and potential

retakes from the first year in the second year of enrolment.

par. 5 If a student after applying par. 3 of this article, still fails one or more units/modules, they

cannot register for the 3rd year and will not be eligible to receive a diploma, unless the

Examination Committee decides differently on request.

par. 6 It is not allowed to resit for (part of) a unit, if the unit has already been passed.

par. 7 The highest grade awarded for a resit is 5.5 (sufficient).

par. 8 a. For minors organised by Stenden HMS, this TER and Appendices apply. Students who do

not pass a Stenden HMS minor after two resits in the same programme year, are not

permitted to retake the same minor and therefore have to study a different minor.


b. For minors offered by other schools of Stenden Hogeschool (University of Applied

Sciences) the rules for resitting and retaking are given in the minor’s module book or at

the electronic learning environment Blackboard.

Article 8b Resit of tests

par. 1 The schedule for tests and the resits is given in Appendix F and G. Students are registered by

the administration and do not have to register via Progress.

par. 2 The dates of (resits of) tests are published on the school’s network (Stenden Intranet).

par. 3a. Students on Grand Tour will be able to do a resit for a unit/module test at one of the

Stenden International Branch Campuses (IBC’s) if the resit is scheduled as part of the fixed

resit schedule (to be found on Istenden, annual test schedules)..

b. In case the resit is not offered at the IBC, or for students on exchange the following

conditions apply:

1. When on Grand Tour/exchange in the first semester, the student will be enrolled for

the resits in module period 3 and/or 4. The student is responsible for informing the

IHM Service desk that he/she needs to be enrolled for these resits. A form for

registering for these resits is available on the Blackboard page of the Examination

Committee.

2. When on Grand Tour/exchange in the second semester, the student will be enrolled

for the resits in period 5.2 and/or 5.9. The student is responsible for informing the

IHM Service desk that he/she needs to be enrolled for these resits. A form for

registering for these resits is available on the Blackboard page of the Examination

Committee.

par. 4 Students that are on exchange cannot do a resit for a test at the school where they follow

the exchange programme; Refer paragraph 8b3.

par. 5 Module tests of the current module the student is doing (the initial assessment) take

preference, i.e. if a resit is scheduled at the same time as the initial test, the student will

have to take the initial test.

Article 8c Resit of assignments

par. 1 The deadlines for handing in a resit of an assignment are given in Appendix G.

par. 2 Students have to hand in resits in hard copy at the Service Desk and/or digitally via

Blackboard as specified in the module book.

par. 3 The dates for handing in a resit of a unit/module assignment also apply to students who are

on Grand Tour, on exchange or do their industrial placement or who follow a module in “Kies

Op Maat”.


Article 9 Resits for the interim exam of a compulsory module

par. 1 Where circumstances do not permit a resit to be taken at the campus in which the module

was studied, the resit may be done at the home campus of the student. However, the resit

will be provided and graded by examiners of the campus where the module was followed.

par. 2 a. Students can only collect the initial (sub)assignment from the IHM Service Desk at a time

given in the timetable in the Stenden HMS Academic Calendar.

b. Students may only collect assignments bearing their own name from the IHM Service

Desk.

c. While collecting their assignment, students must produce the acquired proof of their

handing in of the assignment.

par. 3 While resitting a module assignment the following must be handed in at the IHM Service

Desk:

the original assignment with the feedback of the reviewer, including a completed

assessment form, unless the student did not participate in the initial assessment;

the resit, including a blank assessment form; if this form is missing, 5% of the maximum

grade may be subtracted.

in case of a second resit: the first resit including the assessment form completed by the

assessor, unless the student did not participate in the first resit.

For all resits of assignments, students must highlight the content that has been changed.

If the requirements of this paragraph are not met, the resit will not be marked.

par. 4 In case of a group assignment every member of the group is allowed to resit this assignment

individually.

par. 5 It is the student’s own responsibility to keep themselves informed on the resit dates.

Article 10 Retaking the industrial placement

A student can only retake the placement once. The retake of an industrial placement must always

take place in The Netherlands, unless decided otherwise by the Examination Committee. For further

details please refer to previous article 7a .

Article 11 Exemptions

par. 1 If a student wishes to request an exemption from a certain interim exam (test and/or

assignment), they have to submit this request at the SHMS Examination Committee at least

3 weeks before the date of the interim exam.

par. 2 If a student has an exemption for a certain interim exam, this exemption will expire if the

student participates in that exam.

par. 3 If a student has an exemption for a minor (15 EC) but wants to do a particular minor instead

of the exemption, they have to contact the minor module coordinator to ask for a place on

the reserve list for that minor.


Article 12 Determine the results

par. 1 The module coordinator and the IHM Service Desk are permitted to publish provisional

module scores before the final publication of the scores in ProgRESS.

par. 2 No rights can be derived from provisional scores.

par. 3 Whilst the Examination Committee is still considering an objection to a test item, the result

of this test will not be published in ProgRESS.

Article 13 Testimonial

par. 1 a. Students who have passed the foundation year and wish to receive a foundation year

certificate, must make a request to the Examination Committee.

b. Students who have an exemption of the foundation programme will not receive a

foundation year certificate.

par. 2 Students who have successfully completed the Ad or Ba Hotel Management programme and

wish to graduate, must submit a written request to the Examination Committee for

consideration. This request must be in the possession of the secretary of the Examination

Committee at least 14 days before the desired graduation date.

par. 3 Students can graduate every third Wednesday of each month, with the exception of July and

August. In July a student can graduate on the second Wednesday, in August on the last

school day of the academic year.

par. 4 Students, who consider they have obtained the right to graduate with 'cum laude', should

apply to the Examination Committee. See also Chapter 4, Article 7 of this TER.

Article 14 Force majeure regulation

Article 14.1 Invoking force majeure

par. 1 The following definition of force majeure is used:

beyond the reasonable control of a party, incurred not as a product or result of the

negligence (failure to exercise the care that a reasonably prudent person would exercise in

like circumstances) or misfeasance (the willful inappropriate action or intentional incorrect

action or advice) of a party, which have a materially adverse effect on the ability of such

party to perform its obligations.

par. 2 A student may claim on the force majeure regulation if circumstances beyond the control of

the student (force majeure; see definition in par. 1) affected their performance. Judgment is

made by the module coordinator (in the case of educational activities within the module; see

Article 14.3) or the Examination Committee. Examples of force majeure are:

- being ill

- unannounced strike in public transport

- complete or extensive failure of public transport


par. 3 a. A student's request to a module coordinator for the force majeure regulation to be

considered for educational activities within a module can only be submitted after the last

educational activity of the relevant module has been completed. The application must be

in the possession of the module coordinator within 2 school weeks after the publication

of the definite result of the initial assessment opportunity of the module (not a resit of

the module exam ).

b. The student's request to the Examination Committee to be considered for the force

majeure regulation other than within a module (par. 2a) must be in the possession of the

Examination Committee within 2 school weeks following the day on which the

circumstance under par. 1 arose.

c. The request to qualify for the force majeure regulation must be settled where the

student is following the programme.

par. 4 Once a student has taken a test it is possible to invoke force majeure for that test within 24

hours.

par. 5 To be considered for the force majeure regulation while an assignment is being carried out,

students must contact the (module) coordinator before the submission deadline of the

assignment. The (module) coordinator will decide whether the student qualifies for the force

majeure regulation and will make an arrangement with the student.

par. 6 No rights can be derived from the consequences of a computer virus with regard to the force

majeure regulation.

par. 7 Students who are not able to do an interim exam due to circumstances beyond their control,

have the right to do the interim exam at the first possible opportunity with retention of their

chances, only if they request the Examination Committee.

Article 14.2 Granting extra resits

The Examination Committee is authorized to offer an extra resit on request. They are allowed to

offer the resit in a different form. However, the extra resit must be equivalent in content to the

original resit.

Article 14.3 Force majeure relating to educational activities

par. 1 Students may submit a request to the module coordinator for a compensation assignment

relating to missed educational activities if a force majeure situation has arisen.

par. 2 In the request referred to in paragraph 1 of this article, the student must substantiate with

documentary evidence the circumstance provided for in paragraph 1 of article 14.1. The

student must also have met the following conditions:

- The student reported the absence on the same day in principle before 8.30 a.m. by e-mail

to the IHM Service Desk. For absence at PBL/CBL the student should also inform the

chairperson of the group and the tutor in time.


- The absence is legitimate, as determined by the module coordinator.

- The student has participated in at least half of the total amount of sessions concerned of

the related module.

The force majeure regulation will not be granted for students who have not met these

conditions.

par. 3 Once the module coordinator has granted permission to use the regulation, they will decide,

preferably after consultation with the relevant lecturer or tutor, about the content and

implementation of the compensation assignment.

par. 4 The compensation assignment must substantively replace the missed section and be equal in

terms of study load to that of the missed section.

par. 5 Compensation assignments belonging to a certain academic year must be handed in during

the same academic year and graded within 10 school days.

par. 6 a. The module coordinator is responsible for arranging the assessment or whether the

assignment meets the set criteria.

b. The module coordinator informs the student of the standard when issuing the

assignment.

par. 7 Students who do not agree with the assessment of a compensation assignment should

follow the procedure described in Article 18.

par. 8 Students can make up for a practical day that has been missed owing to force majeure under

the following conditions (refer to “The ABC’s of RWL”):

- The student has reported his absence to the department concerned of the practical

training facility and the HRM department before the shift commences at the latest, and

- The student has submitted a request to catch up on the missed practical day to the

practical instructor in the following practice week or, if that is impossible, within two

school weeks following the end of the relevant module period.

Article 14.4 Absence during a module period for international students

par. 1 a. International students who want to go abroad during a module period, must request in

advance for permission from the Student Support coordinator.

b. International students from a country outside the European Economic Area who want to

go home during the Christmas holidays must request permission from the Student

Support coordinator. These students can appeal to force majeure for a maximum of 4

PBL/CBL meetings in a period that starts with the last school week prior to the Christmas

holidays and ends the first school week following the Christmas holidays. They have to

show their flight tickets at the Student Support coordinator to get the replacement

assignment for the missed PBL/CBL sessions.

par. 2 In case the request for absence is met, a student can be given an assignment to compensate

for the missed PBL/CBL sessions. To be given this assignment he/she must report to the


module coordinator before leaving and show the mail in which the coordinator Student

Support gives permission for the absence.

par. 3 In case a student will be abroad in a period that they are doing a practical module in Stenden

Hotel, they must contact the practical supervisor before leaving The Netherlands to come to

an agreement. The student must show the written permission of the Student Support

coordinator.

par. 4 The request as mentioned in par. 1.b must be in the possession of the Stenden HMS Student

Support coordinator at the latest in week 2.4.

Article 15 Educational experiments

The Stenden HMS Examination Committee is authorized to permit module coordinators to deviate

from the generally applicable regulations for module examinations as laid down in the Stenden

Teaching and Examination Regulations. Once the module coordinators have received permission for

this, a note is added to the module book explaining the way in which the education in that module

deviates from the generally applicable rules.

Article 16 Objections

Article 16.1 Objection to test items (general rules)

par. 1 Objections to (the answer key of) test items must be announced according to the instruction

given on the test form.

par. 2 In case a test objection is accepted it results in one of the following possibilities:

a. the answer key for the item concerned is adapted or

b. the test item will be cancelled

Article 16.2 The second opinion

par. 1 Students are entitled to a second opinion of a component of the module exam.

par. 2 Students wishing to be considered individually or as a group for a second opinion on part of

a module exam must make this request to the Examination Committee using a standard

form. If the application for a second opinion is made by one student, whereas the

assignment was done by two or more students, the altered result will only apply to the

student who submitted the request; the other students can no longer be considered for a

second opinion. They must however be informed about the second opinion request and

must have co-signed the application form.

par. 3 For consideration of the second opinion request a student must subject to the following

procedure:

- The student downloads the appropriate form from Blackboard (at the IHM Examination

Committee course).


- Within 2 school weeks after publication of a (module) exam result, the student has a

conversation on the assessment with first the assessor of the part concerned followed by

the module coordinator. The assessor as well and the coordinator sign the form after the

conversation.

- The form is handed in at the Examination Committee within 2 school weeks, at the latest,

after publication of the (module) exam result.

par. 4 When making the application for a second opinion, the relevant assignment (if applicable)

must be resubmitted (unaltered) to the Examination Committee accompanied by the original

version containing the feedback from the assessor. The Examination Committee will provide

the assessor only with the assignment without previous comments and results.

par. 5 The Examination Committee appoints a second assessor, whose assessment is binding. The

result of this second opinion must be known to the Examination Committee within 2 school

weeks. The second assessor is an examiner of Stenden HMS, other than the teacher/tutor

who assessed the work at a previous stage.

par. 6 Making use of a second opinion may result in a student not being able to take the next

available resit. In that case, a new date for the resit will be determined under consultation

with the Examination Committee.

Article 17 Studying outside the place of business of the programme

Students are allowed to study a maximum of 30 EC theory outside The Netherlands and a maximum

of 60 EC for their internship.

Article 18 The open minor

par. 1 Instead of doing a minor programme offered by Stenden or by “Kies Op Maat”, students are

allowed to do an open minor, through which they may research a self-chosen subject.

Students who want to undertake an open minor should contact the open minor coordinator,

Mr. L. Dekker. More information can be found on the electronic learning environment

Blackboard.

par. 2 If a student wants to do the so called “Bestuurs minor”, they have to follow the rules for

doing an open minor (see par. 1).

Article 19 Students who are studying at an International Branch Campus (IBC)

Par. 1 A student who is studying the Bachelor Hotel Management programme at one of the IBC´s

and wants to obtain the Dutch diploma Bachelor of Business Administration (BBA) in Hotel

Management, has to study 60 EC at the main campus in Leeuwarden.

Par. 2 IBC students studying at Stenden Hogeschool (University of Applied Sciences) are not

allowed to do minors from “Kies Op Maat”.


Par. 3 If a student studying at an IBC, wants to graduate, he must request the Examination

Committee in Leeuwarden to be rewarded exemptions for the programme part done at the

particular IBC. He must also be enrolled at Stenden Leeuwarden to be able to graduate for

the Dutch Hotel Management programme.

Par. 4 a. The Stenden HMS Examination Committee will check all documents, needed for the

student to graduate.

b. The check on the student´s documents must be positive for every document to be able

for the student to graduate.

Par. 5 The student who fulfils par. 1, par. 3 and par. 4b of this article and has been exempted by

the Stenden HMS Examination Committee for the programme part at the IBC, will graduate

at Stenden Leeuwarden and will receive the Dutch diploma Bachelor of Business

Administration in Hotel Management.

Article 20 Introductory stipulations and title

Par. 1 This appendix on the Teaching and Examination Regulations Stenden Hotel Management

School becomes effective as of the academic year 2016-2017 and applies to students of the

Stenden Hotel Management School in Leeuwarden, The Netherlands. Previous appendices

expire.

Par. 2 This appendix can be cited as Additional Regulation Stenden Hotel Management School,

2016-2017.

Par. 3 The necessary transition regulations concerning the HRP (year 3) and the Management

Project (year 4) are published on Blackboard IHM Examcommittee as of September 2016.


Appendix F Resit schedule for tests

Propaedeutic phase 2016-2017

September intake

Module taken in

academic year

period

1st resit in current

programme year

2nd resit in

current

programme year

3rd resit in next

programme year

4th resit in next

programme year

1 Period 2

week 9

Period 3

week 9

Period 1

week 9

Period 2

week 9

2 Period 3

week 9

Period 4

week 9

Period 1

week 9

Period 2

week 9

3 Period 4

Week 9

Period 5

Week 9

Period 1

week 9

Period 2

week 9

4 Period 5

Week 2

Period 5

Week 9

Period 1

week 9

Period 2

week 9

February intake

Module taken in

academic year

period


programme year

2nd resit in

current

programme year

3rd resit in next

programme year

4th resit in next

programme year

3

February 2017

starters

Period 4

week 9

Period 5

week 9

Period 3

week 9

Period 4

week 9

4

February 2017

starters

Period 5

week 9

Period 1

week 9

Period 3

week 9

Period 4

week 9

1

February 2016 starters

Period 2

Week 9

Period 3

Week 1

Period 3

week 9

Period 4

week 9

2

February 2016 starters

Period 3

Week 1

Period 3

Week 3

Period 4

week 9

Period 5

week 9

Note: Period 1 starts in September; period 2 starts in November; period 3 starts in February; period 4 starts in April; period 5 starts in June.


Post propaedeutic phase 2016-2017

September intake

Module taken in

academic year

period


programme year

2nd resit in

current

programme year

3rd resit in next

programme year

4th resit in next

programme year

1 Period 2

week 9

Period 3

week 9

Period 1

week 9

Period 2

week 9

2 Period 3

week 9

Period 4

week 9

Period 1

week 9

Period 2

week 9

3 Period 4

Week 9

Period 5

Week 9

Period 1

week 9

Period 2

week 9

4 Period 5

Week 2

Period 5

Week 9

Period 1

week 9

Period 2

week 9

February intake

Module taken in

academic year

period


programme year

2nd resit in

current

programme year

3rd resit in next

programme year

4th resit in next

programme year

3

Period 4

week 9

Period 5

week 9

Period 3

week 9

Period 4

week 9

4

Period 5

week 9

Period 1

week 9

Period 3

week 9

Period 4

week 9

1

Period 2

Week 9

Period 3

Week 1

Period 3

week 9

Period 4

week 9

2 Period 3

Week 1

Period 3

Week 3

Period 4

week 9

Period 5

week 9



Appendix G Deadlines for handing in resits of an assignment

September intake

Module taken in

academic year

period


programme year

2nd resit in

current

programme year

3rd resit in next

programme year

4th resit in next

programme year

1

Period 2

week 6

Tuesday 12 am

Period 3

week 6

Tuesday 12 am

Period 1

week 6

Tuesday 12 am

Period 2

week 6

Tuesday 12 am

2

Period 3

week 6

Tuesday 12 am

Period 4

week 6

Tuesday 12 am

Period 1

week 6

Tuesday 12 am

Period 2

week 6

Tuesday 12 am

3

Period 4

Week 6

Tuesday 12 am

Period 5

Week 9

Tuesday 12 am

Period 1

week 6

Tuesday 12 am

Period 2

week 6

Tuesday 12 am

4

Period 5

Week 2

Tuesday 12 am

Period 5

Week 9

Tuesday 12 am

Period 1

week 6

Tuesday 12 am

Period 2

week 6

Tuesday 12 am

February intake

Module taken in

academic year

period


programme year

2nd resit in

current

programme year

3rd resit in next

programme year

4th resit in next

programme year

3

February 2017

starters

Period 4

week 6

Tuesday 12 am

Period 5

week 9

Tuesday 12 am

Period 3

week 6

Tuesday 12 am

Period 4

week 6

Tuesday 12 am

4

February 2017

starters

Period 5

week 2

Tuesday 12 am

Period 5

week 9

Tuesday 12 am

Period 3

week 6

Tuesday 12 am

Period 4

week 6

Tuesday 12 am

1 February 2016

starters

Period 2

Week 6

Tuesday 12 am

Period 3

Week 1

Tuesday 12 am

Period 3

week 6

Tuesday 12 am

Period 4

week 6

Tuesday 12 am

2 February 2016

starters

Period 3

Week 1

Tuesday 12 am

Period 3

Week 3

Tuesday 12 am

Period 3

week 6

Tuesday 12 am

Period 4

week 6

Tuesday 12 am


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