TEAMWORKDr.Ihab Nada, DOE. MSKMC

What is Teamwork?

A joint action by a group of people, in which each person subordinates his or her individual interests and opinions to the unity and efficiency of the group

The most effective teamwork is produced when all the individuals involved harmonize their contributions and work towards a common goal.

Why is Teamwork Important? The product is sufficiently complex

that it requires a team with multiple skills to produce

A better product will result when a team approach is taken

All members are represented and own the end product

Teamwork in a Hospital Doctor, Nurse, Dietician, Physical

Therapist, Social Worker collaborating on a patient’s care.

Kitchen Staff preparing and delivering patient meals

Laundry staff cleaning and distributing linens for patients

Housekeeping staff providing a clean environment for the safe care of patients

Security provides a safe environment

Teamwork in a Hospital

Everyone’s contribution is Important!

No one person can do everything

Our common goal:High Quality Patient Care

Teamwork in a Hospital

Doctors depend on nurses to monitor and care for patients while they are not there and work together with them when they are there to provide the highest quality care for each patient.

Teamwork in a Hospital

We depend on Housekeeping to:

Keep the areas of the hospital clean and free from infectious materials which could harm the patient

Keep the hospital looking good Provide safety measures such as caution

signs to ensure patients, visitors, and staff remain free from injury

Teamwork in a Hospital

We depend on Security to:

Maintain order Monitor the surroundings for suspicious

activity Keep the staff safe from violence

Characteristics of a Team

Members collaborate together and use their talent and experience to contribute to the success of the team's objectives.

Members work interdependently to work towards team goals

Members feel a sense of ownership towards their role in the group

Characteristics of a Team

Members make a conscious effort to be honest, respectful, and listen to every person's point of view

Members see conflict as a part of human nature and they react to it by treating it as an opportunity to hear about new ideas and opinions.

Stages of Team Growth

Stage 1: Forming

Stage 2: Storming

Stage 3. Norming

Stage 4. Performing

Forming Members cautiously explore the

boundaries of acceptable group behavior.

They search for their position within the group

Test the leader's guidance

Storming Members often become impatient

about the lack of progress, but are still inexperienced with working as a team.

Members may argue about the actions they should take because they are faced with ideas that are unfamiliar to them and put them outside their comfort zones.

Much of their energy is focused on each other instead of achieving the goal.

Norming

During this stage team members accept the team and begin to reconcile differences.

Emotional conflict is reduced as relationships become more cooperative.

The team is able to concentrate more on their work and start to make significant progress.

Performing Team members have discovered and

accepted each other's strengths and weaknesses

Know what their roles are. Members are open, trusting, and not

afraid to offer ideas and suggestions. Comfortable using decision making tools

to evaluate the ideas, prioritize tasks and solve problems.

Team satisfaction and loyalty is high. Much is accomplished

How to be an Effective Team The team must have a clear goal. The team must have a results-driven

structure. The team must have competent team

members. The team must have unified

commitment. The team must have a collaborative

climate.The team must receive external support

and encouragement. The team must have principled

leadership.

Skills Needed for an Effective Team

Individual responsibility and accountability

Constructive Feedback Problem solving Management and organization Knowledge of roles

Effective CommunicatorVery Important for the success of the group Can explain their own ideas Express their feelings in an open, non-threatening

way Listen carefully to others Ask questions to clarify others’ ideas and emotions Can sense how others feel based on their nonverbal

communication Will initiate conversations about group climate or

process if they sense tensions brewing Reflect on the activities and interactions of their

group and encourage other group members to do so as well

Group Decision Making

Because the performance of a group involves taking into account the needs and opinions of every group member, being able to come to an equitable decision as efficiently as possible is important for the functioning of the group

Decision Making

Suggestions are encouraged and welcomed openly

Members participate equally in decision-making, but each member understands that the leader might need to make the final decision if the team can not come to a consensus agreement.

Questions?

Thank You