Perkins Safety and Claims Department

TECH 50800 ProjectHealthcare IT Asset ManagementAnalyze PhaseDate: 11/13/2013Team members: Angela Hutson

Brief Review of Project CharterHealthcare reform is forcing organizations to significantly reduce both operating expense and capital expense. In support of this, the IS organization will be conducting an Asset Management Project. The issues to be addressed are inventory waste, over-production, additional cost for repurchasing items not locatable, and slow break/fix response time.Note: this project was selected as a goal by senior leadership for the corporation.

CTQ Tree(s)CustomersCTQKPOVsKPIVsHospital StaffItem pulled from correct placeAMEItem placed in correct placeSite Support TechniciansComputing Devices have high availability.Someone removes an item following correct procedureWarranty company called to repairBusiness AnalystsReadily available inventoryStock Check OccursHospital ReceivingAll items in inventory are standard and consistentEquipment LabeledCFOAll inventory is in it's place and labeled at all times.All storage areas are clearly labeledAsset ManagerInventory is balanced between cost and qualitySomeone places an item following correct procedureEquipment Used for Correct PurposeIS Help DeskEquipment retired correctlyRisk Manager

Data Collection

KPOV Graphs

TECH508 Analyze Step

Graphs

TECH508 ConclusionsConclusions:The Inventory process (KPOV) is impacted most by items not being placed in the correct location and items not being labeled (KPIVs).The Pull process (KPOV) is impacted most by items not being pulled from the correct location and items not being labeled (KPIVs).Based on the checksheet graphs, the overall process is clearly out of control from instance to instance.