technical college system of georgia office of adult education january 22, 2014 2:00 – 3:30 pm
TRANSCRIPT
Getting to Know Your Staff through Visitation and
MonitoringTechnical College System of Georgia
Office of Adult EducationJanuary 22, 20142:00 – 3:30 pm
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Technical Housekeeping
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“Help” page under Technically Speaking:https://galis.tcsg.edu/OAL_PORTAL/Docs/Documentation.aspx
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Stay tuned at the end for a link to an online
evaluation form and information about the next
Technically Speaking.
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Teleconference Overview
Introduction – Felicia Phelps, Central/Southeast GPS Coordinator
Presenters Cherry Gipson, Director of Adult Education, Cobb County School
District Steve Pearce, Former PA / Grant Program Support Coordinator,
South/Southwest Georgia Gwenn Evans, Executive Director of Adult Education, Athens
Technical College Questions of Presenters Sharing from Others Closing Remarks – Felicia Phelps, GPS Coordinator
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Introduction What do studies show? How does this study compare to our
program? Ways to be more effective:
Connecting the classroom to the NRSBecoming a GALIS DetectiveClassroom Monitoring and Visitations
Being there makes a difference.
Ms. Cherry Gipson
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Measurable and attainable program goals can be achieved through an effective system of monitoring.
Monitoring provides support for faculty and staff and gauges effectiveness.
Marzano relates that supervision and evaluation should be about “helping teachers get better.” -----this is applicable to all staff and faculty.
Pre-planning is an important first step in this process- ensuring faculty and staff understand program policies , procedures, goals and the process of accountability--their role how they will be evaluated.
Monitoring starts with the second step evaluative system implemented.
Planning
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Copies of the evaluation form are distributed to all faculty and staff during pre-planning along with specific Monitoring Tools (TCSG) which align with the evaluation form.
Orientation is an online powerpoint provided by the CCSD for classified personnel.
Pre-evaluation conferences are conducted to give faculty and staff an opportunity to discuss any concerns, expectations, and assistance they might need
The evaluation form enumerates specific areas faculty and staff are to be evaluated on at year’s end.
Marzano states that an evaluative instrument should provide for improvement and feedback and also provide direction for administrators to make useful judgments .
Planning, cont.
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Planning, cont.
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With faculty and staff aware of how they will be evaluated –monitoring takes on a “new meaning” one of inclusion.
Observations help faculty and staff improve and enhance their skills.
Observations are essential in helping put a face on program data and procedures, such as completions, retention, and enrollment and the specific role administration plays to provide assistance—such as professional development (student support staff) for (instructors).
Desk Monitoring is used as a tool to assist in identifying areas in need of improvement and what needs to be done.
Post Observation-Conferences are conducted with instructors after classroom observations--(1) reflect on performance (2) suggests/ideas for improvement
Quarterly Conferences are held to provide faculty and staff with the opportunity to discuss their progress and steps needed for continued improvement—it is a process of self-assessment.
Implementation, cont.
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Instructors Local Report Cards are discussed during quarterly conferences.
The local report card provides instructors with an instant snapshot of their overall performance for a quarter. It helps them see and chart their progress.
The local report card addresses three areas(enrollment, retention, completions) with other areas discussed during conferences such as the Student Education Plan (SEP) and Lesson Planning.
Implementation, cont.
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Report Card, cont.
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Dr. Steve Pearce
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Purpose of the Visit
Why am I going? What do I expect to accomplish? What happens if I don’t have a purpose? How do you determine the purpose?
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Prepare for the Visit
Review GALIS DataLevel CompletionsEnrollment numbers for staff member
and siteAL 305AL 304Any other data you find useful
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Prepare for the Visit (continued) Review notes from previous visits Review instructor observations Review performance appraisals Review site evaluations Review recruitment/retention plan
activities Review student surveys
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Evaluate the Data
Where does the staff member need help?
Where is the staff member excelling?
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“Here to Help”
Share expectations Seek reasons for the problems Brainstorm ideas for solutions to the
problems Coaching Mentoring
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“Here to Help” (continued)
Professional development needs
Encourage Remind of
successes
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Community Visits Ask staff member to arrange visits
High school principalsFamily Connection CoordinatorsCity and County ManagersIDA DirectorsOther collaborative partners
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Community Visits (continued) Gain insight on staff members rapport
with collaborative partners Gives you the opportunity to return
with or without staff member Great way to start work on CLCP Could be primary reason for visit
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Other Reasons for Visit Instructor observation Site evaluation Corrective action Talk with students Attend advisory committee meetings Connect with staff member (should not
be primary reason for visit-be careful)
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How Often Should You Visit As often as necessary Some will need visits more often than
others, but all need to see you In general, monthly for me Crucial for success of program
Staff needs to know expectationsYou need to know what is going on
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Summary
1.Prepare 3.Don’t get distracted
(except in rare cases)2.Go with a purpose in
mind
Ms. Gwenn Evans
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When you do not monitor your sites: Out of sight, out of mind syndrome Loss of spontaneous communication Lack of team cohesiveness Faced with challenge of evaluating
performance and work habits of staff
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Onsite monitoring opportunities: Build relationships Facilitate communication Develop a common culture Set site specific objectives
There is no substitute for seeing and hearing for yourself. Let's get started!
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Visitation
Although surprise visits might seem advantageous, they can serve to make everyone nervous or create an adversarial relationshipVisit often so you are a fixtureWalk through, take a few minutes to talk with
each staff memberIntroduce yourself to students and ask for
feedback
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Clear Expectations
Set clear expectations during each visitShare the big pictureDon't reinvent the wheel at each siteWork to establish objectives for each
particular center
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Team Cohesion
Focus on cohesionTo pull your team together psychologically,
plan meetings at differing sitesIdentify very best practices of each locationAsk, “What do you need from me?”Bring a lead instructor with you to foster
team work and build relationships
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Remember… Don't wait for problems to arise that need
attention to dictate your visits Focus on developing people Lead through change Establish and follow your onsite monitoring plan Good working relationships come from trust Trust comes from familiarity; Stay in touch!
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Questions for the Presenters
?Please say your name, program and location before asking your question
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Sharing of Ideas from other Adult
Education Professionals
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Contact Information
Felicia Phelps, GPS CoordinatorTCSG, OAE1800 Century Place NE, Suite 300Atlanta, GA 30345-4304Office: (404) [email protected]
Ms. Cherry Gibson, Director of Adult EducationCobb County School District240 Barber Road SEMarietta, GA 30060Office: (678) [email protected]
Dr. Steve Pearce, GPS CoordinatorSouth/Southwest Georgia1701 Carswell AvenueWaycross, GA 31503Office: (404) [email protected]
Ms. Gwenn Evans, Executive Director of Adult EducationAthens Technical College800 U.S. Highway 29 NorthAthens, GA 30606Office: (706) [email protected]
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Thank you for your participation!
Please complete an evaluation of this session at http://surveymonkey.com/s/TechnicallySpeakingKnowStaff
Next Technically Speaking:
Distance Education and Technology-based Opportunities for ESL & EL/Civics
January 29, 2014
2:00 – 3:30 pm