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Technical Exchange on Network Management Interoperability Tuesday, October 29, 2013 @ APL in Laurel MD Final Pre-Conference Update 10/28/2013 1

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AFCEA and Johns Hopkins Applied Physics Laboratory (APL) have teamed up in support of the DoD CIO team to conduct a 1 day highly interactive technical exchange on Network Management Interoperability. This single day of sessions will feature outstanding speakers and session leads from government, academia, and private industry. A limited number (250) of expert technically capable attendees will actively participate focused on identifying and proposing solutions to key problems at hand. There will be tabletop exhibits in the Solutions Area where attendees can explore technology solutions during breaks and over lunch. More than 20+ exhibitors expected to participate. What Is it? Network Management Interoperability Technical Exchange 2

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Key Objectives/Stakeholders Participation from DoD, IC and Civ Agencies - NM stakeholders Participation from Industry Partners NM vendors, Carriers, Comms Providers Participation from Academic Community Professors, Researchers Share NM Interoperability challenges in todays joint tactical network operations Share NMWG Vision, Background, Accomplishments and Future Directions Discuss inter-relationships between NMWG and DoDs Joint Information Environment (JIE) Initiative Desired Outcomes Opportunity to interact with experts on the topic areas and exchange ideas Compiled Notes from all sessions generated for consumption Short-term Action Items resulting from the discussion/dialogue tracked A framework for a possible follow-up Plug-fest is established Network Management Interoperability Technical Exchange 3

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Keynote/Plenary Session Mr. Fred Wettling, Bechtel Fellow CAPT Gardner Rhea, DoD CIO Office Breakout Sessions/Tracks Session 1 - Standards Based Interoperability Ms. Andrea Westerinen Mr. Nick Hoffer, MITRE Session 2 - Service Level Management Mr. Kevin Sergent, Verizon Mr. Randy Mathis, USAF Session 3 - Emerging Technologies Dr. Stephen Bush, GE Research Mr. Morris Hornik, DoD CIO Session 4 - Continuous Operations BG (Ret) Stephen Spano, Amazon Mr. Paul Terzulli, USA 4 Network Management Interoperability Technical Exchange 4

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Register Online on the AFCEA Website: http://www.afcea.org/events/nettech/ Network Management Interoperability Technical Exchange 5

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6 Schedule 0730 0830Registration, Continental Breakfast 0830 0900Welcome and Introductions 0900 1000Keynote and Baselining 1000 1030 Break in Solutions Area 1030 1200Concurrent Break-out Sessions 1200 1300Lunch in Solutions Area 1300 1430Concurrent Break-out Sessions Cntd 1430 1500Break in Solutions Area 1500 1700Session Out briefs and Next Steps 1700Technical Exchange Ends Network Management Interoperability Technical Exchange

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7 Break-Out Sessions Session 1: Standards Based Interoperability Ms. Andrea Westerinen Mr. Nick Hoffer, MITRE Network Management Interoperability Technical Exchange

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8 Break-Out Sessions Session 1: Standards Based Interoperability Standards Definition and Application There are many Network Management Standards and frameworks that appear to be complimentary, overlapping or competitive. Which NM standards and frameworks find greatest use among industry practitioners, and why does a particular standard/framework is found to be more appealing or effective? Looking ahead to the ongoing consolidation of Network and IT infrastructures and management, are existing standards adequate? What best-practices, approaches lend themselves to newer standards that may be effective for both Industry and Defense? How does industry keep current and relevant with new or evolving standards? How are the standards enforced in the industry? Interoperability How do multinationals or organization spread across multiple locations ensure visibility/interoperability among network management of their diverse networks? Achieve Situational Awareness? Are there interoperability profiles, interface standards that have helped in dealing with this challenge? Network Management Interoperability Technical Exchange

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9 Break-Out Sessions Session 1: Standards Based Interoperability (Continued) Evolution of Data Models to Semantic Web/Ontology Models There are many data models which are either too broad or too specific and often inadequate to address needs to a specific NM environment. Which of the standard data models have found use in the Industry? What is Industry approach to aligning networking and network management information using Semantic technology to exploit semantic richness for effective management and operations? Industry Guidance to DoD DoD CIO NMWG has adopted an approach for defining interoperability standards for trouble-ticket exchanges. Would the industry be willing to review and provide feedback on the DoD approach? An Industry/DoD NM Interoperability Framework and Plug-Fest What would be a good umbrella (DMTF? NIST?, other) for Industry and DoD to come together and settle on a common NM interoperability framework? An agreed upon Framework along with requisite Scenarios/Use-Cases will pave way for a NM interoperability plug-fest Network Management Interoperability Technical Exchange

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10 Break-Out Sessions Session 2: Service Level Management Mr. Kevin Sergent, Verizon Mr. Randy Mathis, USAF Network Management Interoperability Technical Exchange

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11 Break-Out Sessions Session 2: Service Level Management End-End Service performance is important to the industry (optimizing service delivery cost, customer retention, and competitive advantage). It is also important to Defense Community (mission effectiveness, prioritization and optimization of limited critical resources to adapt to changing mission needs). In this technical exchange one area we want to focus on management of service performance levels for users at the network edge. For the commercial industry, this would mean mobile users, and for the DoD, that would mean tactical edge. Something close to battlefield conditions for the commercial industry might be the state of infrastructure versus urgent needs that have to be met during natural and other disasters (Hurricane Sandy, Hurricane Katrina). SLM Framework Which standards, best-practices, tools, technologies and methods have helped the Industry establish an effective SLM framework? What are industry recommendations to DoD for developing a Service Level Framework? Applicability to DoD Tactical Mission Environment Traditional Service Level Agreements (SLAs) appear to be inappropriate for DoDs tactical mission environment. How should SLAs be implemented in the Tactical Domain? Network Management Interoperability Technical Exchange

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12 Break-Out Sessions Session 2: Service Level Management (Continued) Are there related concepts that Industry can recommend to DoD? Is the Industry willing to share lessons-learned - what works and what doesnt work - with regards to End-End SLM? Metrics Are there a set of metrics that have been useful with SLM? Are there a common (handful) set of metrics that are found to be sufficient? Are there effective Metrics by audience (end-customer, partner, supply/chain provider, internal user)? Which metrics definitions, instrumentation, collection, measurements would the industry recommend to DoD for SLM? Review of DoD Approach Would the industry help refine and guide DoD Service Level Framework? Network Management Interoperability Technical Exchange

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13 Break-Out Sessions Session 3: Emerging Technologies Dr. Stephen Bush, GE Research Mr. Morris Hornik, DoD CIO Network Management Interoperability Technical Exchange

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14 Break-Out Sessions Session 3: Emerging Technologies Change is a constant when it comes to technology and innovation in the communications industry. Many technologies offer promise but fade away, while others fundamentally change the way business is done. In the area of network management and operations, one technology that has caught everyones fancy is Software Defined Networking. Another technology that continues to hold promise is [Digital] Policy Based Management. Which technologies, methods, innovative approaches offer promise for revolutionizing NM? Where is industry driving its R&D investments to enhance or adopt newer technologies?

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Network Management Interoperability Technical Exchange 15 Break-Out Sessions Session 3: Emerging Technologies (Continued) What technologies, innovative approaches should DoD consider? How does government identify new cutting edge tech in this space? Where should DoD immediately direct its limited R&D funds? Can we predict what will go wrong when we go from the lab to the field? How do we integrate non-network enabled systems management? Overhead issues around network management compression - speed?

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16 Break-Out Sessions Session 4: Continuous Operations BG (Ret) Stephen Spano, Amazon Mr. Paul Terzulli, USA Network Management Interoperability Technical Exchange

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17 Network Management Interoperability Technical Exchange Break-Out Sessions Session 4: Continuous Operations The integration of network and IT infrastructure, the pace of technology evolution, and the resulting capabilities of rapid and self service provisioning has shortened the network management cycles of planning, engineering, installation, deployment, operations and disestablishment. In addition, network operations not only face routine disruptions, environmental disruptions, but now are subject to concerted cyber disruptions. Resiliency, Rich Interoperability, Automation are becoming more essential. Integration of Planning and Operations While long-term planning still has an important role to play in NM and operations, continuous planning is becoming important to ensure that available resources are directed to where the immediate needs are. How is industry accomplishing this today? What are lessons learned? Best Practices? Synchronizing and Verifying configurations are essential in ensuring end-end delivery and performance of services. How does the Industry work across partners, supply-chain providers, etc., to ensure end-end alignment of configurations? Automated Management and Operations What approaches are currently in use in the industry to automate network management and operations? What standards, technologies, tools, methods have been found to be effective? What are the lessons learned in accomplishing some degree of automation?

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18 Network Management Interoperability Technical Exchange Break-Out Sessions Session 4: Continuous Operations (Continued) Mobile Network Management The wireless mobility industry has successfully created an eco-system where infrastructure changes and rich mobile device capabilities coexist to deliver unprecedented services and applications to todays consumers. How does the industry manage the dramatic evolution of infrastructure, offering of new services and plethora of richly capable consumer devices? DoD employs specialized RF waveforms to meet bandwidth and communications requirements in contested battle environments. One challenge is managing tactical radios that adopt one or more of the approved waveforms. The solutions today typically require a network manager for each type of radio used. These pose a challenge in terms of training the soldiers and tactical operators in configuration and use of different devices, and managing waveforms. What would be industry guidance to DoD on tactical mobility network management? Continuous Operations Under Threat - Resiliency Cyber threats and attacks are now an accepted norm for network management and operations. It is important to achieve a useful degree of continued operations under degraded conditions. Cyber threats have the potential to be far more disruptive and sinister than those faced on a routine basis or natural disasters. What approaches and methods has the industry adopted to ensure continuity of operations and availability of critical services? Lessons Learned?

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Questions or Inputs? Send feedback and suggestions to: sitaram.kowtha@jhuapl.edu OR jgriggs@afcea.org Network Management Interoperability Technical Exchange 19