Technical questions:

1. Which is better Windows 7 and Windows xp:

Windows 7 boasts of better features and is recommended over windows XP. The looks and the graphics of windows 7 are impressive and features better secured system.It is better equipped to defend virus and malware attacksSpeech recognitions, backup and restore functions, application compatibility, quick installation etc., are some of the features that give advantage to windows 7 than windows XP

2. What is BSOD? What do you do when u have a blue screen in a computer and how do you troubleshoot it?BSOD is stands for blue screen of death. The blue screen problem come from Hard or Software problem the first thing to do is to boot the computer in safe mode if this doesnt work then the second option is to restore the OS to a previous date when it was functional if that doesnt correct the issue then the problem come from the hardware in general from hard drive or memory

3. What are the types of Lan cable- Cat5 and Cat5e 100m 100 mb to 1000 mb- Cat6 and Cat6e 100m 1000 mb = 1 GB to 10 Gb5. Different between Bits and Bytes:A bit (short for "binary digit") is the smallest unit of measurement used to quantify computer data. It contains a single binary value of 0 or 1.A byte is a unit of measurement used to measure data. One byte contains eight binary bits, or a series of eight zeros and ones. Therefore, each byte can be used to represent 2^8 or 256 different values.5. Measurement of speed network Megabyte/second = Mb/sRadius : Remote Authentication Dial In User Service (RADIUS) is a networking protocol that provides centralized Authentication, Authorization, and Accounting (AAA) management for users who connect and use a network service.DNS:Short for Domain Name System (or Service or Server), an Internet service that translates domain names into IP addresses. Because domain names are alphabetic, they're easier to remember. The Internet however, is really based on IP addresses. Every time you use a domain name, therefore, a DNS service must translate the name into the corresponding IP address. For example, the domain name www.example.com might translate to 198.105.232.4.DHCP:Short for Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. In some systems, the device's IP address can even change while it is still connected. DHCP also supports a mix of static and dynamic IP addresses.Default workgroup name for a computer running Windows XP professional?The default workgroup after installation is MSHOME in Windows XP Home, but WORKGROUP in Windows XP Pro (and newer releases such as Vista).SSL =Secure Socket LayerThe difference between desktop support and helpdesk are the following:

1. Desktop support is the one doing the troubleshooting on hand.2. Helpdesk support is the one receiving the call and troubleshoot it remotely