technology capabilities – how to build on shifting sands
TRANSCRIPT
![Page 1: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/1.jpg)
1
Thur, 15th June 2017 12-1 PM, Sydney
Ways to participate:
• Q&A Box - comment, whinge & opinions
• Twitter Backchannel - @capabilitycafe #techcapability
Knowledge
Sharing
Better
Practices
Experienced
Panel
Technology Capabilities – How to
Build on Shifting Sands
![Page 2: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/2.jpg)
Introductions
ANZ
CBA
Cbus Super Fund
Commonwealth Bank
CUA
Dimension Datra
Domain Group
FlexiGroup
m3 Collective Pty Ltd
Maddocks
NSW Department of Education
Presence of IT
Profiling Online
Qantas
RCR Training
Skillsoft
SMS M&T
Suncorp
Sydney Water
Telstra
Westpac
Registrations80+ 25+ Organisations
Andrew Butow
Change Manager
ACS (Australian Computer
Society)
Ananth Bala
Solutions Principal – Digital and IT
Skills
Skillsoft
Jeevan Joshi
Producer & Founder
CapabilityCafé & LearningCafe
82 +
Registrations
Welcome
ACS
Members
![Page 3: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/3.jpg)
Blog
Magazine
Webinar Discussions
UnConference
Coffee Catch Ups
Workshops
Community of Capability Professionalswith a focus on implementing ideas
Growing
the
Profession
Capabilitycafe.com
![Page 4: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/4.jpg)
Announcing
1st CapabilityCafe UnConference Sydney 18 Oct, Sydney
Limited to 130 seats only. Early Bird Passes Available @ 500 + GST
Register: http://www.capabilitycafe.com.au/events
Enid Hughes
Partner
Deloitte Human Capital
Miles Williams
GM – Capability
(Customer Growth)
BUPA
Darin Fox
Head of Talent
Deloitte Human Capital
John Forrest
Capability Expert
Allestis
Dedicated to Capability
Management
For- Capability Professionals
- Workforce Planners
- HR
- L&D
- Strategy
- Business
Limited to 80 only
Innovative
UnConference Format
Speakers include
![Page 5: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/5.jpg)
JEEVAN JOSHI
Founder at LearningCafe & CapabilityCafe
![Page 6: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/6.jpg)
Culture
Leadership
Tools
Frameworks
Business
Results
Competencies
Learning
Capability
Management
CAPABILITY MANAGEMENT Ver 0.8
![Page 7: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/7.jpg)
![Page 8: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/8.jpg)
![Page 9: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/9.jpg)
![Page 10: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/10.jpg)
Our framework for Next Gen L&D capabilities
10
![Page 11: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/11.jpg)
Can the fluid
tech landscape
be captured
completely by
Capability/Compe
tence
frameworks?
Problem Statements
How do you identify
which Technology
Capabilities are
required in the
organisation?
What are the effective ways to
build Technology Capabilities in
the organisation?
![Page 12: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/12.jpg)
When deciding which
capabilities to build,
companies most often
consider customer
demand and strategic
importance.
http://www.mckinsey.com/business-functions/organization/our-insights/building-capabilities-for-performance
![Page 13: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/13.jpg)
There is an ever-increasing gap
between technological
sophistication and the amount of
work actually performed. The
result is income inequality, wage
stagnation, and social and
political unrest around the world. -
Deloitte University Press
https://dupress.deloitte.com/dup-us-en/focus/human-capital-trends/2017/introduction.html
![Page 14: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/14.jpg)
More than Coding - 12 Disruptive technologies
The McKinsey Global Institute
![Page 15: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/15.jpg)
McKinsey - Digital Australia: Seizing the opportunity from the Fourth Industrial Revolution
![Page 16: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/16.jpg)
Six building
blocks for
creating a
high-
performing
digital
enterprise
![Page 17: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/17.jpg)
Barriers to Maturity
![Page 18: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/18.jpg)
Change Manager at ACS (Australian Computer
Society)
ANDREW BUTOW
![Page 19: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/19.jpg)
BUILDING PLANES IN THE SKY
IT Capability in an Age of Exponential Inventiveness
![Page 20: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/20.jpg)
https://www.youtube.com/watch?v=Y7XW-mewUm8
Building Planes in the Sky
![Page 21: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/21.jpg)
Change & Capability
done #OldSchool
Executive
Change/Capability
Leadership & Management
Our loyal workforce
![Page 22: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/22.jpg)
Pyramids were great
when we had the
Pharaohs…
What about
me?
![Page 23: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/23.jpg)
The reality
today…
Executive
Pioneers
Millennials
Contingents
Independent
Professional
Outsourced Dept
Leadership
Insourced Dept
Managers
Perms
The Customer
![Page 24: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/24.jpg)
Can you keep up
with my ever
changing world?
• Customers are demanding ever more complicated
and specialised services delivered in fast, fun and
simple ways
• Our traditional models are out of touch, inefficient
and broken
• Technology and innovation is moving quicker than
we have ever known before
• Our workforce is another type of customer,
embracing a world of digital connectedness
• Knowledge is everywhere and easy to find
Welcome to the Age of Exponential
Inventiveness:
![Page 25: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/25.jpg)
How do we keep up our IT capability?
Human Centred Design Approach
Change “Ready” vs “Managed” Approaches
Fluid & Social Learning Paths
Power Up your Networks
Benchmark against global frameworks
Can you keep up
with my ever
changing world?
![Page 26: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/26.jpg)
Skills Framework for the Information Age
(SFIA)• An open source, two dimensional skills matrix
developed in 2003 (v.1) by the SFIA Foundation, a UK
consortium comprising IET, IMIS e-skills UK, and BCS
(V.6 currently in use)
• A capabilities framework which can be used globally
• A tool for aligning a workforce to deliver the needs of an
organization for a changing digital landscape
![Page 27: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/27.jpg)
Skills Framework for the Information Age
(SFIA)
Map your IT team’s path to success!
Using mySFIA to assess capability against your
current and potential job roles in the IT sector.
www.acs.org.au/professionalrecognition/mysfia-b2c.html
![Page 28: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/28.jpg)
Let’s continue the conversation…
Louise Smith
Workforce Planning & Development
Andrew Butow
Change Manager & Digital Crusader
![Page 29: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/29.jpg)
TALENT AND TECHNOLOGY
LANDSCAPE
Ananth Bala
Solution Principal – Digital & IT
Skillsoft
![Page 30: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/30.jpg)
Agenda
• Talent Crisis
• Role of learning in IT
• Change IT Landscape
• New Skill sets
• Devops
• Data Science
• IOT
• AI and Machine learning
• Microservices /API Services
• Way Forward and thoughts
![Page 31: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/31.jpg)
Talent Crisis
•Components
•High Turn Over
•Talent Shortage
•Expectation Disconnect
• Reasons
• Need combinations of skills
• Entry-level to advanced practitioner
• Can’t afford a long search for talent
![Page 32: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/32.jpg)
86% of organizations polled by ISACA believe there’s a shortage of skilled cybersecurity professionals.
Only 38% of ISACA members believe their organization is prepared for a sophisticated cyberattack
Cybersecurity job postings up 91% and information security job posting up 48% year over year (Source: Dice)
In 2015, 89% of cybersecurity job postings went unfilled… (Source: Careerbuilder)
Cisco estimates there are over 1 million unfilled IT security jobs (Source: Cisco 2014 Annual Security Report)
Cyber Security Example
![Page 33: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/33.jpg)
Role of Learning in IT
RETAIN
Retaining key employees who maintain tribal knowledge, provide business value or possess intellectual capital valuable to the business should always be a top priority (source: CIO
Insight)
REWARD
Implement an aggressive training program to enhance their skills and develop new skills in other key areas (source:
CIO Insight)
KEEP CURRENT
Once you attract these people you must give them a compelling learning environment to stay current, as technology advances at an accelerating rate. (source: Bersin by
Deloitte)
ATTRACT
While salary and benefits may be one of the most important things you think about in your hiring and investments in people, in reality your investments in leadership, culture, and employee development are far more important (source:
Bersin by Deloitte)
![Page 34: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/34.jpg)
Modern IT Learner
•Content
•Engaging, SME led
•Video-based
•Hands-on practice
•Short / targeted / aligned
•Business & Professional Skills
• Delivery
• Easy to find and get
• Easy to consume
• Anytime, Anywhere, Any device
![Page 39: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/39.jpg)
AI and ML
![Page 41: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/41.jpg)
CapabilityCafe View
Technology Capabilities
Identify Plan Source Develop Retire
Tech
capabilities
are difficult to
predict
Involves
making bets.
Need to have
flexibility.
Needs
sophisticated
approach.
Hire, contract,
outsource
Self directed
learners.
Make
resources
available.
Detailed
thinking about
impact on
products &
services
Sourcing
learning for
emerging
tech may be
difficult
Actively
monitor tech
lifecycle.
There may be
competing
tech in the
organisation
![Page 42: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/42.jpg)
LET US TALK TO THE PANEL AND
YOU
![Page 43: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/43.jpg)
www.capabilitycafe.com
@capabilitycafe
http://bit.ly/lcafefb
blogs
capability conversations
free resources
workshops
UnConference 2017Sydney Melbourne
Webinar recording, ebooks, capability frameworks
Building Effective Employee Social Networks
43
Ideas@work Collaborations
![Page 44: Technology Capabilities – How to Build on Shifting Sands](https://reader031.vdocument.in/reader031/viewer/2022030317/5a65a53d7f8b9aa4758b5371/html5/thumbnails/44.jpg)
Next Steps
Join Special
Interest
Community
Attend
Workshops
Attend
UnConference
Sydney
CapabilityCafe
LinkedIn Group
Register interest
www.capabilitycafe.com.au
Register interest
www.capabilitycafe.com.au