by Health Libraries, For Health Libraries ISSUE 24 WINTER 2007

IN THIS ISSUETechnology, communicationand user consultation arethe main themes of thisissue.

Steve Glover reports back on the workof the Interlending and Document SupplyGroup and presents statistics from LKDNshowing activity in this area. The discussion highlights external influenceson ILLs, many linked to technology suchas joint OPACs and electronic journals. Itwill be interesting to see the statistics from06/07 to see how they compare. Steve’ssecond article highlights access to theOvid titles and discusses encouragingusers to make the most of them and monitoring use to ensure that we getvalue for money.

Sue Taylor at Macclesfield shares withus the results of her exploration into themost effective way to carry out user consultation, which will give us all somemore ideas for engaging with our users.

Jean Williams at Bolton Hospital heldan open day, linked to St David’s day toencourage staff to visit the library andsee their redesigned study area. I like theidea of offering cake – if I had known Iwould have gone along myself!

Mandy Beaumont at LancashireTeaching gives an overview of the CILIPConference on the Wi-Fi, detailing

both the barriers and benefits of thetechnology, including the lessons learntfrom other organisations that have implemented the system. The messageseems to be if you work with your ITdepartment and market the technologythen it can encourage new users.

Michelle Cotton CMMC and TegwenWilliams at Lancashire Teachingattended the Communication andCo-operation Residential. They provide aninteresting overview of the days activities,including understanding communicationand behaviours using LIFO, Belbin andthe Six Thinking Hats method.

Finally, the bowling challenge betweenChristie, Hope and Stepping Hill soundedlike an enjoyable event, full of historyand washed down with some wine.Although, I thought that letting the LIHNNcommunity know that Stepping Hill neededthe “bumpers down” was a little unfair,as it is the taking part that counts!

Vicky SergeantOutreach LibrarianCHESHIRE AND WIRRAL PARTNERSHIP NHS TRUST

LIHNN Inter-Lending &Document Supply AnnualReport 2006Steve GloverLIHNN ILDS Chair 2

Lippincott Williams & Wilkins journals across theNHS North West Steve Glover, Christie Hospital NHS Trust 3

An evaluation of alternativemethods of user consultation Sue TaylorEast Cheshire NHS Trust 4

Wireless Broadband inLibraries: getting full value fromyour investment in Wi-FiMandy Beaumont Knowledge and LibraryServices Manger Lancashire TeachingHospital NHS Foundation Trust 6

Bolton’s Open Day PosterJean Williams, Bolton Hospital 7

Communication & Co-operationResidential CourseMichelle Cotton, Librarian, CMMC LibraryServices, and Tegwen Williams, AssistantLibrarian, Lancashire Teaching HospitalsNHS Foundation Trust 8

The Big Bowling Challenge 2007Christie Hospital vs. Hope Hospital vs. Stepping Hill HospitalBernie Beisty and Steve GloverPhotographs by James Allen 10

2

The LIHNN Inter-Lending andDocument Supply Group(LIHNN ILDS) was formed in2006 and is responsible tothe LIHNN Coordinatingcommittee for all matterspertaining to Inter-LibraryLoans & associated protocols.

The Committee worked with HCLU to producethe LIHNN ILDS Document Supply Protocolwhich is available from the Aditus Website. TheGroup is representative of all staff groups andgeographical demographics and meets 1 – 2times per annum or as necessary.

In 2006 the group participated in a na t iona ldocument supp ly p i lo t administered via

Dialog e-links, organized a North Westworkshop on behalf of the national NLH-LKDNILDS Group and submitted a successful bid tocarry out editorial work on the LIHNN Unioncatalogue hosted on Aditus.

Here are the statistics for activity reported in the05/06 LKDN return

DiscussionThe number of inter-library loans carried outacross LIHNN is dependent on a number ofexternal influences. Here are just a fewscenarios which may have an impact in thefuture:

• An increase in the availability of articles anddocuments in open access forums will resultfewer articles being requested via inter-library loans. However it is probable thatthe most current literature will remain behind

subscription barriers for a period of timeuntil it becomes un-embargoed.

• There may be an increase in inter-lendingbetween libraries as joint OPACs are madeavailable such as the Greater ManchesterOPAC

• If more libraries subscribe to set packagessuch as the BMJPG journals, LWW on Ovid,Blackwell’s Synergy collection, Elsevier’sScience Direct, then there may be fewerunique titles available across LIHNN as we

all buy access to the same titles.

• As more journals are available online andarticles are linked via databases access willincrease and requests may fall away.

• Improved current awareness tools drive updemand for articles

• Google Scholar licenses full text content

• Library budgets continue to shrink resultingis less subscribed content and documentsupply replaces subscriptions on a chargeback basis.

LIHNN Inter-Lending & DocumentSupply Annual Report 2006

Steve Glover LIHNN ILDS Chair

Table 1. Number of Loans by SHA Area Table 2 – Number of Photocopies by SHA area

Table 3 – Trends for Inter-Lending 04/05 – 05/06* Number of loans increased in 05/06 by 8.2%

Table 4 – Trends for Document Supply 04/05 – 05/06*Number of photocopies decreased in 05/06 by 2.6%

On 1st January 2007 access

was granted to nine of the

most popular Lippincott,

Williams & Wilkins journals

across all NHS trusts within

the North West NHS SHA

area. This licence was the

product of an offer made by

Volters Kluwer, owner of

Ovid Journals to the regional

unit (HCLU) with a top up

volunteered by some Trust

Library Services.

In the first year a price was fixed by

calculating existing NHS North West spend for

print and electronic subscriptions on the nine

titles and calculating an electronic access fee

to make these titles available for all trusts

across the region. The price in subsequent

years will depend on cancellations to existing

subscriptions and migration to online only.

The nine titles are Anesthesia & Analgesia,

Anesthesiology, Annals of Surgery,

Circulation, Clinical Orthopedics and Related

Research, Critical Care Medicine,

Laryngoscope, Neurology, and Stroke.

E-links to these titles have been integrated at

North West level on Dialog Datastar Core

Content databases so that users may

seamlessly move from a literature search to full

text using Athens authentication. Full text

articles are available in varying formats such

as HTML and PDF.

The LIHNN E-Resources Group will be

monitoring usage of these titles as future

regional deals will be based on value for

money so it is important that these resources

are promoted to interested users. Athens

activity will also be monitored at trust level; this

will give an indication of which trusts are

benefiting the most from the deal.

These titles can be accessed via Dialog

Datastar Core Content databases, MyAthens,

TDNet, and local library websites in addition

to PubMed and by logging into journals@ovid.

So it is important to get the message out to

users that these resources are now available.

Between 1 January 2007 and 16 March 2007

there had been 6572 Athens sessions

recorded by NHS North West staff on Ovid

Journals. The highest users by Athens sessions

are Lancashire Teaching Hospitals (660

sessions), Pennine Acute Hospitals NHS Trust

(535 sessions) and University Hospital of South

Manchester, Wythenshawe (515 sessions). All

three of these trust purchase access to other

LWW journals on top of the 9 titles included in

the regional deal.

I am currently waiting for Counter statistics

broken down by the 9 regional titles.

I have also put together a promotional poster

available by request:

sglover@picr.man.ac.uk

Lippincott Williams & Wilkins journals

across the NHS North West

Steve Glover Christie Hospital NHS Trust

Accessing LWW from within Dialog

3

4

East Cheshire NHS Trust runs a 10 day course for staff entitledLeading ServiceImprovement. I recently participated in this along with awide range of clinical and non-clinicalmanagers – from senior nurses to cateringsupervisors. Those attending are requiredto carry out a work-based project whichwill lead to an improvement in services.For some time I had been reflecting uponthe absence of a ‘library committee’ or‘user forum’ and, with accreditationlooming, felt that we ought to considerwhether or not this was still likely to be asuccessful way of carrying out userconsultation, given pressures on staff timeand the poor attendance which had beenobserved at other Trust meetings.

First the various methods of obtainingfeedback were identified. These includedthose currently in use, plus othersidentified by:a) contacting other NW NHS libraries

b) posting a request for information onthe lis-medical email list

c) searching the email archives of lis-link;lis-medical and lis-nursing

d) from the literature

Surprisingly little appeared to have beenwritten recently on this topic. Emailarchives found that most libraries usedmultiple methods to attempt to reach thelargest number of users. User groups and‘old-style’ committees were generally notfelt to be useful.

The methods which we currently useinclude:• Attendance by Library Services

Manager at medical or other formalmeetings

• Email feedback received by individualmembers of library staff

• Evaluations from training sessions orpresentations

• Suggestions boxes / slips

• Newsletters with feedback slips

• One-to-one conversation

• Smaller ad hoc surveys

• Accreditation visits

• Library E-mail address

Additional methods identified from otherlibraries were:• Advisory groups (Library committees)

• Toll-free telephone number

• Online open discussion lists

• Feedback via web page

• Focus groups

• Annual survey of users

The process of obtaining feedback fromusers was mapped, from the point whenthe user offers a comment, to the point atwhich they receive a response. Thisshowed a very linear process, andhighlighted some issues which needed tobe addressed.• a lot of feedback goes directly to

individual members of staff and is notcommunicated to, or discussed withother library staff.

• feedback received is frequently filedaway and rarely communicated widerthan the library staff.

• it is not clear what changes orimprovements are being made as aresult of feedback

Having identified the various methodsabove I wanted to assess the usefulness ofeach one. To do this, I used the optionappraisal process as described on theweb site of the Care Services Improvement Partnership.www.cat.csip.org.uk/index.cfm?pid=340Scoring each optionOption appraisal sets out all the optionsand assesses each one against a templateof criteria, so a list of desirable criteriawas drawn up. A small group of librarystaff and users were asked to vote on therelative importance of each criterion –50% voted online using Smartgroups.comand 50% using paper slips sent by email.The criteria are listed below in order ofimportance.

The system should:• Be accessible to majority of relevant

stakeholders* irrespective of location

• Offer a quick and easy way for libraryto respond to user

• Be efficient / economic in terms of timeand cost

• Allow discussion of issue betweenlibrary and stakeholders

• Provide a permanent record ofdiscussions for future reference

• Allow all library staff to offer opinionsand comments

• Allow actions/decisions to becommunicated to other stakeholders

• Provide feedback on outcome of anychanges after implementation

• Allow other stakeholders to offercomments and contribute to discussion

Each consultation method was then givena score out of 5, based on how well itsatisfied each criterion. In scoring, it wasrecogniseda) that not all users are on-site and so

may not have access to e.g.suggestions boxes

An evaluation of alternative

b) that not all users are, as yet, computerliterate, and so all e-methods havebeen scored at 4 rather than 5 for thefirst criterion - accessibility.

A final total score was created bymultiplying the criterion importance scoreby this ranking 1-5. The results are shownin the chart below.

The method which scored highest was theuse of an online open discussion group.Other new methods which scored wellwere the use of the Library web pagesand focus groups, so it would seemsensible to try to introduce the use of thesethree new mechanisms.

The more traditional methods such asformal meetings; accreditation visits andlarge surveys did not score well. This wasbecause of their lack of accessibility to allstakeholders; lack of interactivity and costin staff time.

Now that the evaluation has been carriedout we are seeking ways to implement thefindings. We have already added ‘userfeedback’ as a standing item on our staffmeeting agenda to encourage the sharingof comments amongst library staff.Discussions are taking place withcolleagues in IM&T as to how we can usethe new Trust intranet site as a vehicle to

enable some of the other electronicmethods, such as discussion groups andinteractive forms. The use of focus groupsshould help us to target the needs ofparticular groups of users and discussionsare taking place with clinical leads toidentify appropriate groupings. LIHNN orHCLU might wish to consider runningsome training for library staff in how tofacilitate this activity.

Although accreditation visits were at thebottom of the user consultation rankings Idon’t think we’ll be able to use that excuseto escape the process!

* The term ‘relevant stakeholders’ is taken tomean those directly involved in that activitye.g. evaluations from training sessions willonly be relevant to attendees, and so wecan say that they are fully accessible to thatgroup. Similarly ‘focus groups’ are a groupof individuals focussing on a particulartopic, and they are the relevant stakeholdersin that instance.

Sue TaylorLIBRARY SERVICES MANAGER

EAST CHESHIRE NHS TRUST

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methods of user consultation

6

Wireless Broadband in Libraries:getting full value from your investment in Wi-Fi

(CILIP Conference 13/03/07 in London)

In March I attended the wirelesstechnology conference inLondon organised by CILIP.The aim of the conference wasto address the issues that Wi-Fi was posing for librariesand how they could takeadvantage of this technologyto provide additional servicesfor their customers.

The main focus of the conference was onthe implementation of wireless technologyin public libraries. However, there weretwo health related presentations, whichcovered the implementation of Wi-Fi inthe BMA library and partnership workingbetween a PCT, public libraries andvoluntary mental heath agencies inPeterborough to facilitate the delivery ofCognitive Based Therapy (CBT). I foundthis mix useful, as it allowed me tocontrast the difference ways Wi-Fi wasbeing used in the different sectors i.e.educational, leisure, business and as anaid to therapy.

Throughout the conference a number ofthemes emerged, which included thebenefits, the barriers and lessons learntthat were encountered when introducingwireless technology. Each of these aredescribed in more detail below.

BENEFITS• Increased the libraries profile within

the organisation and with its users.Library users expect to be able to useWi-Fi and the ability to provide it willboost the libraries image as a modernservice. It is also seen as the next stepin the development of ITC provision inlibraries. Evaluation of services beforeand after the introduction of wife hasindicated increased usage of otherservices

• Increased the availability of PC’s asusers with laptops can connect to the

wireless service and therefore it willallow a greater number of users tobenefit from IT

• Allows access 24/7 as connections tolaptops can be achieved outsidelibrary buildings and it providesconvenient access for users

• Increases the type and diversity ofservices the library has to offer

• Allows greater flexibility in the use ofspace, which will allow for anexpanded range of activities. This isespecially important in libraries werespace is at a premium

• Attracts new users and new uses ofspace

BARRIERS• One of the main barriers to

implementation was security of thesystem and in particular ITDepartments had concerns about theease with which organisational systemscould be hacked into. Many of thePublic Libraries have circumvented thisproblem by providing Wi-Fi via anexternal supplier, so that the system isindependent of their local authoritynetworks.

• Perceived cost of implementation andmaintenance of the system. Thisincluded the purchase of laptops tolend to users who do not posses theirown to comply with social inclusionpolicies

• Training issues due to the levels ofknowledge and expertise both librarystaff and users have

• The effectiveness and stability of theorganisations technical infrastructure

• Promotion and publicity needs to bewidespread to promote Wi-Fieffectively and attract new users

• Funding can be a barrier, especially ifthe library service is implementing thisindependently within the organisation

LESSONS LEARNT• One of the keys to success is to win

round the IT Department. The mainproblem has been round security issuesand the need to actively engage the ITDepartment to work through the issuesand create a co-ordinated approach.

• Any contract that is taken out with anexternal provided needs to be lookedat carefully. A commitment to recurrentfunding is also important to ensurecontinuity with the service once it hasbeen implemented

• Evaluations carried out in libraries thathave implemented Wi-Fi haveindicated that it does increase libraryuse and have provide useful whenasking for further funding to developand expand the service

• Think about organisation wide access

• Marketing the service is of primeimportance to ensure take up of thenew service and the key is to advertisewidely

• When implementing Wi-Fi especiallyas part of refurbishment plan it in withthe overall design and look at purposebuilt furniture.

At the end of the conference I came awaywith a better understanding of Wi-Fi andan enthusiasm to implement wirelesstechnology within the library, funding andIT Department permitting.

Mandy Beaumont KNOWLEDGE AND LIBRARY SERVICES MANGERLANCASHIRE TEACHING HOSPITAL NHSFOUNDATION TRUST

7

Pauline Francis helping readers with literature searching

88

Neither of us had attended acourse on communication for awhile, so we were interestedin taking part in the residentialto help us understand andadapt to other colleaguesways of communicating.

Lawraine Wood was to be the facilitator,and we had come across some of herwork before. Also as a beneficial aside,there were a number of colleagues fromthe North West region attending whomwe had not met before, so we lookedforward to networking with them andmaybe sharing a glass or two in theevening!

For the first morning Lawraine talkedthrough the course and we were dividedinto small groups. We started bydiscussing communication in general andhow it informs behaviour, working withLIFO as a basis. LIFO stands for ‘lifeorientations’ and is an approachdeveloped by Stuart Atkins and AlanKatcher. It centres on the theory of humanbehaviour and communication and thedifferences in people’s approaches. Aftercompleting a personal style survey thefour main behaviour types were identifiedas controlling, adapting, supporting andconserving. Using the results of the surveywe all had to identify our two mainbehaviours types. The theory put forwardwas that communication tends to breakdown when an individual lacks one of thefour behaviours or uses one type to theextreme. This was interesting as we hadalways had the approach of treatingothers as you would expect to be treated– it sounds simple now, but we had notconsidered that those same words werewhat everyone expected from each other,and in many ways was a selfish approachin not expecting to have to alter.

The afternoon sessions further analysedthe four behaviour types in terms of

communication and perception. Positiveand negative words associated withbehaviour types were discussed and itwas interesting to hear other’s views.There were two periods of reflection timeto review the information in line with ourown working lives – firstly stakeholdermind maps to show interactions andcommunication styles from the library,and then as an individual – taking the

angles of employee, manager andcolleague.

On reflecting on our own survey scores,we both realised there were definite areasthat we needed to include in ourcommunication and there were severalways we could implement these into ourcurrent roles. It also helped identify areasof weakness, for example overusingcertain types of behaviour.

The second day of the Residential focusedon communication with others in theworkplace and it was all change on thepersonnel front, as we moved groups –another chance to meet new people. And

despite a few sore heads from theprevious night’s festivities, we were allready for another stimulating day.

The objectives of the sessions were toidentify and analyse the role ofcommunication in promoting our servicesand to use it to address key challenges.We also considered communication andbehaviour in the context of meetings andteams and how to make them moreeffective.

In the morning we explored the subject ofmeetings. We all had experiences of goodand bad meetings, so we were brimmingwith ideas when we discussed what helpsmake a successful meeting. Many of thegroups had similar thoughts, with aneffective chair for the meeting and arealistic agenda coming top of thedesirables. We all concurred that thesetwo factors would help reduce the all toofamiliar scenario of the rambling andunproductive meeting resulting in almostzero decisions being made. Howevermany of us were adamant thatrefreshments were just as vital to having asuccessful meeting!!

To help us take a more constructiveapproach in meetings, Lawraineintroduced us to a concept by Edward deBono called Six Thinking Hats. Thismethod was developed as a way ofclarifying and simplifying thoughtprocesses and getting staff to think moreproductively. The main problem accordingto de Bono, with thinking is confusion; weall try to do too much at once. Thinkingemploys a host of different skillssimultaneously and the Six Thinking Hatsallows a thinker to do one thing at a time.There are 6 differently coloured hats(white, red, black, yellow, green and blue)and “putting on” any one of these hats ata time defines a certain type of thinking,giving a direction to your thinking. TheHats can be used by an individual but aremost successfully used in a meeting

Communication and Co-operation Residential Course

Course organiser and facilitator, Lawraine Wood

9

context and have been proved to reducemeeting times by up to one half.

The Hats switch people’s behaviourgetting them to think differently about aparticular task instead of thinking of manythings at once. Taking the Hats in asequence and working through each onefocuses the meeting and provides alogical framework for all attendees. Theprinciple is that it is the intelligence andexperience of all is harnessed and used inevery direction. The aim is to make thefullest use of people. For example,everyone present wears the Black Hat atthe appointed time and this is wheneverybody focuses in the direction ofthinking about the disadvantages anddrawbacks of an issue.

The scenario that we used to try out theSix Thinking Hats was of a meetingconvened to discuss the redesigning of amerged library service, concentratingspecifically on the colour scheme andfurniture layout. It was challenging to usethe Six Hats method and did indeed focusthe mind and forced us to think andbehave differently.

As a system of working it has a lot ofpotential within the workplace and couldmake meetings more constructive andproductive by channelling thinking in onedirection at any one time. It could also bebeneficial because it can devolve powerto all participants. The intelligence,knowledge and experience of allmembers are used and as everyone islooking and working in the same directionat the same time, the resulting focusedmental ability can solve tasks more easily.As a group you are less reliant on oneperson.

The second main activity of the day wasthe completion of the Belbin Team Rolesquestionnaire.

This centred our thoughts on our ownbehaviour and the way we behave when

working in a team. Team working hasmany benefits, not least because itenables groups to share ideas andexperiences and put them together to(hopefully) solve a problem. As a teamdevelops, communication, flexibility andmorale can increase and challenges canbe overcome. Nevertheless creating asuccessful team takes time and thetemptation to just become a talking shop,

rather than a forum for decisions is great.Not to mention the potential forpersonality conflicts…. Making aneffective team relies on having a goodmixture of talents and abilities and fromour own experiences, we all know thatthere is an ideas person, a decision makerand so on. In our own behaviour patternwe can see that we tend to have apreferred manner of behaving within ateam and indeed a secondary role aswell. The Belbin questionnaire came out ofresearch that discovered just this, thateveryone has a “preferred” team role.Therefore by balancing these roles with ateam, they can become more effective.

There are 9 roles ranging from theCompleter Finisher, to the ResourceInvestigator to the Plant. Filling out thequestionnaire really made us think aboutour behaviour and communication stylesand we found some of the questions quitehard to answer - we didn’t feel that wefitted any of the answers. (The trick wasnot to think about it too hard!) In eachsection of the survey, 10 points had to bedistributed among ten statements, whichyou thought best described yourbehaviour. After taking the survey it wastime to analyse the results by transposingthe points attributed to each statement onto a grid and this concluded yourpreferred behaviour style. The results ofwhich caused much discussion withvarious people declaring that their rolesuited them to a tee or shouting “I’m notlike that at all”. We also compared theseroles to the behaviour types that we hadused the day before in the LIFO Profiles.

Although Lawraine had proved adept atkeeping the course’s pace even and lively,it was very tiring with lots of concentrationrequired and the end couldn’t come soonenough! Overall we would definitelyrecommend the Residential and we foundthe whole thing very interesting andthoroughly enjoyable. It was much morereflective than we had anticipated(although we now understood that to be animportant part of communication). Thewhole group worked well together and wemet some really nice people. It was alsogood to have a relatively small group withsimilar levels of responsibility. The chanceto self-assess through the LIFO Profiles andthe Belbin questionnaire gave valuableinsights into our own behaviour styles andit was useful to cross-reference to those withwhom we work. The venue was first-rate aswas the food, with plenty of the latter! Forus this completed the experience.

Michelle CottonLIBRARIAN, CMMC LIBRARY SERVICES,

Tegwen WilliamsASSISTANT LIBRARIAN, LANCASHIRE TEACHINGHOSPITALS NHS FOUNDATION TRUST

Held at the Suites Hotel, Knowsley 1st and 2nd March 2007

Course venue, the Suites Hotel

10

The Big Bowling Challenge

Christie Hospital vs. Hope Hospital vs.

Stepping Hill Hospital

Christie Hospital vs. Hope Hospital vs.

Stepping Hill Hospital

[Bernie] The Bowling Challenge has ahistory but it has been around 4 yearssince the last event. We at Hopedecided we needed an excuse to go outand Team Build so after a few emailsand a lot of consulting diaries we fixeda date.

[Steve] During a conversation withBernie, James and Rachel in the FabCafé on our annual ex-MMU librarystaff excuse for drinks in town! Thechallenge was laid down for a bowlingcompetition. The date was set far into thefuture to allow Bernie plenty of time toinstigate an intense practice regime.

[Bernie] We had a good turn out. Thenumbers were mainly health librariansand partners with an archivist and Samthe Egyptian engineer thrown into themix for good measure. There was amixture of skill levels; some of us beingbeginners but all of us enjoying thenight. Part of the fun was watching thebeginners try to master the art ofbowling which Steve Glover likened to arugby tackle! We spent an hour bowlingand then moved on for something to eat.

[Steve] The teams where spread overthree lanes with a mix on Christie andHope bowling on lanes 7 & 8 withStepping Hill bowling on lane 9. Jamesprovided the actions shots with thecamera and some long exposures. Thefinal scores taken as an average whereChristie 106, Hope 95, Stepping Hill 87.Although it should be noted thatStepping Hill bowled with the “bumpersdown”.

[Bernie] Meanwhile once at therestaurant we realised that our bookinghadn’t gone quite to plan and that wehad a wait on our hands. Beingamongst hungry health librarians was a

scary experience and not one I wouldwish to repeat. As a result I have madea mental note to double-check anysubsequent bookings. As compensationwe did receive free wine and drinks butthis turned out to be a double-edgedsword for me. I couldn’t resist the freewine, drank more than was wise andthen next day paid the consequences.

[Bernie] The talk included the ethicsbehind the Giant Squid that was killedfor apparently being dangerous which Ifelt was a dangerous precedent to setbut we were all so hungry at the timethat had said giant squid been served upto us I would gladly have partaken. Wealso discussed family trees and I wasvery impressed to discover that JohnCoulshed can trace his ancestors backas far as the 1600s. Anyone out therewho can beat that?

[Bernie] In the spirit of cross-culturalrelations Joanne and I from Hopechatted to the Sam the Egyptianengineer. I, of course, decided tomention Cleopatra who I was told wasGreek (I knew that!).

By Bernie Beisty and Steve GloverPhotographs by James Allen

James Allen

11

2007

[Bernie] So, what next? I’m hopingwe repeat the Challenge next year(with more personal success formyself). At the time of organising thebowling event many of those Icontacted said that they would go outto a restaurant but for various reasonsdidn’t want to go bowling. I’ll be intouch in a few months to organisegoing out for a meal. Also if anyoneout there has any other ideas pleasecontact me. So far I have had anumber of suggestions like going tothe dogs, a book group, a film groupand a Girls Night Out.

Please email me with ideasbernadette.beisty@srht.nhs.uk.

Riz Zafar and Anne Webb, Christie

John Coulshed

The hungry health librarians

Items not submitted in time for thepublication deadline will be publishedin the following edition.

contributions shouldbe submitted to:Kathy Turtle, Librarian, Lancashire Teaching Hospitals NHSFoundation Trust, Education Centre,Chorley Hospital, Preston Road,Chorley PR7 1PP

Tel: 01257 245607Fax: 01257 245501Email: kathy.turtle@lthtr.nhs.uk

Lihnn is on the web via Aditus at www.aditus.nhs.uk.

notes for contributors1. Articles and news items are

welcome from all members of Lihnn,including support staff and staff inhigher education institutions.

Lihnn members are activelyencouraged to write up accountsof events and courses attended.Articles on new developments andprojects successfully managed arealso welcome.

2. News items and short pieces,which can range from factual toamusing, are also welcome.

3. All items can be submitted in printor electronic format.

please abide by the following points:Don’t forget your name, location, titleof article and date of article.

All acronyms should be written out infull for the first occasion they are usedin the text. Please give full details ofevents, courses and conferencesattended. This should include:

■ The name of event and location

■ Date of event

■ N a m e o f o r g a n i z i n g o rsponsoring body

■ Details of how support materialscan be obtained (where necessary)

■ Full references to any publishedreports, articles, etc.

LIBRARY AND INFORMATION HEALTH NETWORK NORTHWESTNEWSLETTER

EDITORIAL BOARD

Kathy Turtle (Chair)Lancashire Teaching Hospitals NHS Foundation Trust

Rachel BuryUniversity Hospital Aintree

Linda FergusonHealth Care Libraries Unit

Kieran LambFade, Liverpool

Steve GloverChristie Hospital

Mike HargreavesUclan

Vicky SergeantCheshire & Wirral Partnership NHS Trust

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