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  • 8/8/2019 Telenor[1]PROJECT SIR Sohail Sb

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    Executive Summary

    Telenor is the most leading Telecommunication Company of the world. It provides the

    cellular services to the people of world. It started working in Norway in 1855 as a state-

    operated monopoly, named Telegrafverket as a provider oftelegraph services.Mr. Harald Norvikis the current Chairman of the Telenor. The first telephone service in

    Norway was offered in 1878 between Arendal and Tvedestrand, while the first

    international telephone service between Christiania and Stockholm was offered in

    1893.Now a days telenor offers a full range of telecommunication services in Norway,Denmark, Sweden, Serbia, Ukraine, Hungary, Montenegro, Thailand, Malaysia,

    Bangladesh, India and Pakistan. Telenor also holds minority interests in mobile

    operations in Russia, having recently sold a minority share in Austria.In Pakistan Telenorstart its working in March 2005 and holds one of six mobile licences in Pakistan. It's also

    the fastest growing cellular network of Pakistan this may be attributed to their aggressive

    marketing and advertising campaign. Currently, Telenor holds the second largest GSMand the largest GPRS and EDGE coverage in Pakistan which competes with

    Ufone.Telenor mangement is using the best cost accountuing systems of the world to

    control there costs all around the world.Telenor cost system is based on (ACTIVITY

    BASE COSTING).According to management of the Telenor A.B.C is the most helpfulapporch to control there costs all around the world.

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    http://en.wikipedia.org/wiki/Monopolyhttp://en.wikipedia.org/wiki/Telegraphhttp://en.wikipedia.org/wiki/Arendalhttp://en.wikipedia.org/wiki/Tvedestrandhttp://en.wikipedia.org/wiki/Stockholmhttp://en.wikipedia.org/wiki/Norwayhttp://en.wikipedia.org/wiki/Denmarkhttp://en.wikipedia.org/wiki/Swedenhttp://en.wikipedia.org/wiki/Serbiahttp://en.wikipedia.org/wiki/Ukrainehttp://en.wikipedia.org/wiki/Hungaryhttp://en.wikipedia.org/wiki/Montenegrohttp://en.wikipedia.org/wiki/Thailandhttp://en.wikipedia.org/wiki/Malaysiahttp://en.wikipedia.org/wiki/Bangladeshhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/Russiahttp://en.wikipedia.org/wiki/Austriahttp://en.wikipedia.org/wiki/Ufonehttp://en.wikipedia.org/wiki/Monopolyhttp://en.wikipedia.org/wiki/Telegraphhttp://en.wikipedia.org/wiki/Arendalhttp://en.wikipedia.org/wiki/Tvedestrandhttp://en.wikipedia.org/wiki/Stockholmhttp://en.wikipedia.org/wiki/Norwayhttp://en.wikipedia.org/wiki/Denmarkhttp://en.wikipedia.org/wiki/Swedenhttp://en.wikipedia.org/wiki/Serbiahttp://en.wikipedia.org/wiki/Ukrainehttp://en.wikipedia.org/wiki/Hungaryhttp://en.wikipedia.org/wiki/Montenegrohttp://en.wikipedia.org/wiki/Thailandhttp://en.wikipedia.org/wiki/Malaysiahttp://en.wikipedia.org/wiki/Bangladeshhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/Russiahttp://en.wikipedia.org/wiki/Austriahttp://en.wikipedia.org/wiki/Ufone
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    History of Telenor

    Telenor started off in 1855 as a state-operated monopoly, named Telegrafverket as a

    provider of telegraph services. The first ideas for a telegraph were launched within the

    Royal Norwegian Navy in 1848, but by 1852 the plans were public and the Parliament ofNorway decided on a plan for constructing the telegraph throughout the country.

    Televerket began by building from Christiania to Sweden (Norway was at that time in a

    union with Sweden) as well as between Christiania and Drammen. By 1857 the telegraph

    had reached Bergen (west coast) via Srlandet (south coast) and by 1871 it had reached

    Kirkenes (north coast). Cable connections were opened to Denmarkin 1867 and to GreatBritain in 1869. The telegraph was most important for the merchant marine who now

    could use the electric telegraph to instantly communicate between different locations, andget a whole new advantage within logistics. The first telephone service in Norway was

    offered in 1878 between Arendal and Tvedestrand, while the first international telephone

    service between Christiania and Stockholm was offered in 1893. Automation of thetelephone system was started in 1920 and completed in 1985. In 1946 the first Telex

    service was offered, and in 1976 satellite telephone connections to oil platforms in the

    North Sea were installed. In the second half of the 1990s, Telenor became involved inmobile operations in a number of countries: Russia (1994), Bangladesh, Greece, Ireland,

    Germany and Austria (1997), Ukraine (1998), Malaysia (1999), Denmarkand Thailand

    (2000), Hungary (2002), Montenegro (2004), Pakistan (2005), Slovakia, Czech Republic,Serbia (2006).

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    http://en.wikipedia.org/wiki/Monopolyhttp://en.wikipedia.org/wiki/Telegraphhttp://en.wikipedia.org/wiki/Royal_Norwegian_Navyhttp://en.wikipedia.org/wiki/Stortinghttp://en.wikipedia.org/wiki/Stortinghttp://en.wikipedia.org/wiki/Oslohttp://en.wikipedia.org/wiki/Swedenhttp://en.wikipedia.org/wiki/Sweden-Norwayhttp://en.wikipedia.org/wiki/Drammenhttp://en.wikipedia.org/wiki/Bergenhttp://en.wikipedia.org/wiki/S%C3%B8rlandethttp://en.wikipedia.org/wiki/Kirkeneshttp://en.wikipedia.org/wiki/Denmarkhttp://en.wikipedia.org/wiki/Great_Britainhttp://en.wikipedia.org/wiki/Great_Britainhttp://en.wikipedia.org/w/index.php?title=Merchant_Marine_of_Norway&action=edit&redlink=1http://en.wikipedia.org/wiki/Logisticshttp://en.wikipedia.org/wiki/Arendalhttp://en.wikipedia.org/wiki/Tvedestrandhttp://en.wikipedia.org/wiki/Stockholmhttp://en.wikipedia.org/wiki/Telexhttp://en.wikipedia.org/wiki/Telexhttp://en.wikipedia.org/wiki/Satellitehttp://en.wikipedia.org/wiki/Oil_platformhttp://en.wikipedia.org/wiki/North_Seahttp://en.wikipedia.org/wiki/Russiahttp://en.wikipedia.org/wiki/Bangladeshhttp://en.wikipedia.org/wiki/Greecehttp://en.wikipedia.org/wiki/Irelandhttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/Austriahttp://en.wikipedia.org/wiki/Ukrainehttp://en.wikipedia.org/wiki/Malaysiahttp://en.wikipedia.org/wiki/Denmarkhttp://en.wikipedia.org/wiki/Thailandhttp://en.wikipedia.org/wiki/Hungaryhttp://en.wikipedia.org/wiki/Montenegrohttp://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/Slovakiahttp://en.wikipedia.org/wiki/Czech_Republichttp://en.wikipedia.org/wiki/Serbiahttp://en.wikipedia.org/wiki/Monopolyhttp://en.wikipedia.org/wiki/Telegraphhttp://en.wikipedia.org/wiki/Royal_Norwegian_Navyhttp://en.wikipedia.org/wiki/Stortinghttp://en.wikipedia.org/wiki/Stortinghttp://en.wikipedia.org/wiki/Oslohttp://en.wikipedia.org/wiki/Swedenhttp://en.wikipedia.org/wiki/Sweden-Norwayhttp://en.wikipedia.org/wiki/Drammenhttp://en.wikipedia.org/wiki/Bergenhttp://en.wikipedia.org/wiki/S%C3%B8rlandethttp://en.wikipedia.org/wiki/Kirkeneshttp://en.wikipedia.org/wiki/Denmarkhttp://en.wikipedia.org/wiki/Great_Britainhttp://en.wikipedia.org/wiki/Great_Britainhttp://en.wikipedia.org/w/index.php?title=Merchant_Marine_of_Norway&action=edit&redlink=1http://en.wikipedia.org/wiki/Logisticshttp://en.wikipedia.org/wiki/Arendalhttp://en.wikipedia.org/wiki/Tvedestrandhttp://en.wikipedia.org/wiki/Stockholmhttp://en.wikipedia.org/wiki/Telexhttp://en.wikipedia.org/wiki/Telexhttp://en.wikipedia.org/wiki/Satellitehttp://en.wikipedia.org/wiki/Oil_platformhttp://en.wikipedia.org/wiki/North_Seahttp://en.wikipedia.org/wiki/Russiahttp://en.wikipedia.org/wiki/Bangladeshhttp://en.wikipedia.org/wiki/Greecehttp://en.wikipedia.org/wiki/Irelandhttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/Austriahttp://en.wikipedia.org/wiki/Ukrainehttp://en.wikipedia.org/wiki/Malaysiahttp://en.wikipedia.org/wiki/Denmarkhttp://en.wikipedia.org/wiki/Thailandhttp://en.wikipedia.org/wiki/Hungaryhttp://en.wikipedia.org/wiki/Montenegrohttp://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/Slovakiahttp://en.wikipedia.org/wiki/Czech_Republichttp://en.wikipedia.org/wiki/Serbia
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    Vision & Mission of Telenor

    Vision of Telenor

    The vision of Telenor is

    We are here to help

    Mission of Telenor

    The mission of Telenor is

    To be a driving force in creating, simplifying and introducing

    communication and content solutions to the market

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    Introduction of Telenor in Pakistan

    Telenor acquired the license for providing GSM services in Pakistan in April 2004, andhad launched its services commercially in Islamabad, Rawalpindi and Karachi on 15

    March 2005]], and on 23 March 2005, Telenor started its services in Lahore, Faisalabad

    and Hyderabad. Telenor has its Corporate headquarters in Islamabad, with regional

    offices in Karachi and Lahore. On January 28, 2005, Telenor established its first call

    centre in Lahore. Telenor is the 2nd largest network of Pakistan afterMobilink. Telenorcovers a total of coverage area in more than 3000 cities, towns and highways throughout

    Pakistan, making it the 2nd largest GSM service provider in Pakistan. Telenor Pakistanhas more than 5,000 cell masts throughout Pakistan, making it the 2nd largest network in

    Pakistan. It has GPRS service and EDGE service across its network in Pakistan. Telenor

    has a strategic alliance withNokia Siemens Networks for expansion in Pakistan. Telenorcurrently has these dialing codes, 0342, 0343, 0344, 0345, 0346, 0347, and 0350.Initially

    after the launch Telenor targetted small towns and rural areas of Pakistan to gain support

    of the people living there in sight to become the 1st Mobile Operator to cover such areas.

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    http://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/Islamabadhttp://en.wikipedia.org/wiki/Rawalpindihttp://en.wikipedia.org/wiki/Karachihttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Faisalabadhttp://en.wikipedia.org/wiki/Hyderabad_(Pakistan)http://en.wikipedia.org/wiki/Islamabadhttp://en.wikipedia.org/wiki/Karachihttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Call_centrehttp://en.wikipedia.org/wiki/Call_centrehttp://en.wikipedia.org/wiki/Mobilinkhttp://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/GPRShttp://en.wikipedia.org/wiki/Enhanced_Data_Rates_for_GSM_Evolutionhttp://en.wikipedia.org/wiki/Nokia_Siemens_Networkshttp://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/Islamabadhttp://en.wikipedia.org/wiki/Rawalpindihttp://en.wikipedia.org/wiki/Karachihttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Faisalabadhttp://en.wikipedia.org/wiki/Hyderabad_(Pakistan)http://en.wikipedia.org/wiki/Islamabadhttp://en.wikipedia.org/wiki/Karachihttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Call_centrehttp://en.wikipedia.org/wiki/Call_centrehttp://en.wikipedia.org/wiki/Mobilinkhttp://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/GPRShttp://en.wikipedia.org/wiki/Enhanced_Data_Rates_for_GSM_Evolutionhttp://en.wikipedia.org/wiki/Nokia_Siemens_Networks
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    Cost System of Telenor

    For the controlling of there cost all around the world.Telenor uses the worlds best costoperating approach which (ACTIVITY BASE COSTING).A.B.C provides accuratemethod with which to calculate the cost of the products, services, customers and served

    markets that represent the tangible outputs of their organization.Telenor use it becauseit is designed to provide management with information at a level of sufficient to guide

    both strategic and operational decisions.

    Software Diagram

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    Cost flow in Telenor

    The purpose of the cost flow is to define what economic relationships exist within an

    organization and to explicitly identify what operational data is necessary to build anA.B.C. analysis. Cost flow includes a list of the activities that are performed by the

    people in each department and the flow of operational relationships. A.B.C. helps the

    management of the Telenor in making decisions that how to control the cost flow in theorganization

    Diagram of Cost Flow

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    Cash flow system of Telenor

    Telenor used cash flow systems for following purposes which are given below

    Sales Commissions

    Wages

    Equipment Leases

    Research & Development

    Consulting Fees

    Taxes

    Diagram Cash flow

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    Recommendation

    There are following recommendation which can help the Telenor to maintain itsprestige in the TELECOMMUNCATION sector of the world.

    For better internet services telenor must have to use fiber optical technology.

    Telenor must have to provide E-Commerce facilities to its customer.

    Telonor has to improve its helpline services for its customer satisfaction.

    Telenor has to launch video conferencing facilities

    Telenor has to provide DSL and TV channels facility to its customers

    Telenor has to provide online billing payment facility to its customers

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    Conclusion

    Now days Telenor is showing great result in the TELECOMMUNCATION sector of

    Pakistan .Right now Telenor is at number 2 position as compare to warid (number 4) they

    both started their operation in Pakistan almost together. Telenor has the best HR amongall the telecom companies. Telenor Pakistan has recorded impressive results increasing

    the revenue by 80% compared to the same period in 2007

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