Tempus SCM project

Strategic Management of Staff Development at University

Training Seminar

3 March 2005 - Dubrovnik, Croatia

Quality Management & Professionalization

Alie van Arragon

University of Groningen, the Netherlands

Dutch Dimensions

• 14 universities

• 180,000 students

• 60 colleges of higher professional education

• 260,000 students

• 16 million inhabitants

Changes

• Secondary education

• Bachelor and Master

• Quality evaluation

- for teaching = accreditation

- for research = funding & Research Master

• International standards

Bachelor - Master structure

Master: 60 or 120 EC

Bachelor: 180 EC

Focus on research

Focus on profession (academic level)

- academic context

- chosen discipline

major minors

- free choice

- two-in-one

as major

120 EC 2 x 30 EC

Focus on student

Academic learning

Active learning environment

Major - Minor

Quality Evaluation

• All universities

• Teaching every 6 years: national

• Research every 6 years: international

• Since 1988

• Based on: self evaluation and visitation

• Students participate

Internal Quality Evaluation

• Research

- facilities

- output

- role of researcher

• Teaching

- courses, tests & exams

- role of lecturer

- facilities

- output: quality & quantity

Researchers / Lecturers

Quality Standards

• Faculty

• University of Groningen

• Dutch universities

• International

Researchers / Lecturers

Policy some years ago

• Faculty/Department was autonomous

• In general: ‘it is not forbidden ...’

• Different level of awareness

• Process oriented

• Bottom up ...

Researchers / Lecturers

Policy now

• Faculty is responsible

• Executive Board is accountable

• General guidelines: top down ...

• Room for differences

• Result oriented

Researchers / Lecturers

• Career differentiation

• Professionalization of

- HRM itself

- management

- researchers / lecturers

Career Differentiation

• Research and teaching

• Research or teaching

• ‘Outside’ activities

• Supporting roles

• Go elsewhere

Professionalization

HRM: content

• Recruitment & selection

• Career development interviews

• Assessment

• Training & coaching

Professionalization

Management: content

• Competencies

• Conflict management

• ‘Breaking bad news’ interview

Professionalization

Researchers / Lecturers: content

• Bachelor-Master / Graduate Schools

• Quality assurance

• Interdisciplinary focus

• Project management

• Presentation techniques

• Training for specific role / position

Specific role / position

For example: training for new professors

• Two days

• Organization & management skills

• Position of professor

• Management of change

• Own targets

• Meeting peer group members

Professionalization

Also in general

• Didactic techniques / didactics

• English language

• Cultural aspects of internationalization

• IT / Electronic learning environment

• Individual coaching

Professionalization

Organization & structure

• (Personal) development plan:

approved by superior

• Every faculty has its own HRM

• Faculty of Law: 250 fte, HRM 3 fte

• Faculty of Medicine: 1150 fte, HRM 8 fte

Professionalization

Rector’s Office: 30 fte

• HRM policy & HRM 8 fte

• Administration 7 fte

• Career paths 8 fte

• Legal counsel 7 fte

Professionalization

Budget:

2 % of personnel costs: M€ 260

= M€ 5.2

Not enough Professionalization

Consequences for researchers and lecturers:

• No English courses

• No Research Master

• No tenure

• No promotion

University of Groningen

• English courses = students from abroad

• (Research) Master = (top) students

• Quality in teaching & research = funding

• Future as a research university