ten teambuilding tips - oapt · 720-272-3433 [email protected] karen main top 10 teambuilding tips
TRANSCRIPT
Tips to build your team’s emotional and intellectual intelligence…
Our focus
• Understand the elements of a high-performing team
• 10 strategies & tips to build your team!
High Performing Teams
What makes a team?
Group – Complete tasks
– Work individually
– Little cooperation
– Little cohesion
Team – Collaborate & cooperate
to complete tasks
– Work interdependently
– Cohesive
What makes a high-performing team? 1. Members are committed to positively contribute skills & talents toward:
– Team goal or mission
2. Members feel safe, respected, valued
– Hold themselves & each other accountable
3. Members focus on process and outcomes
Members are clear on the goal or mission
(Goals are usually ambitious…)
Tasks & assignments are clear and measurable.
Clear roles create freedom to focus.
Members agree to contribute & cooperate
Members assume positive intent
• Members pitch in to help
• Cooperate with each other
• Share info with each other
EGO can destroy team
cohesiveness
Instead,
High-performing teams focus on
what needs to be done rather than who hasn’t done
what.
One more thing…
Google’s study
Analyzed existing research, then 180 Google teams, asking what makes for an effective team? Is it:
• Homogeneous members?
• Friends? Strangers?
• Less hierarchy? More?
• Do rewards increase performance?
• Does gender balance matter?
Google’s study
The “right” norms can raise a group’s collective intelligence:
1. Conversational turn-taking
2. Social sensitivity/psychological safety
One example…
What contributed to their success?
Write your ideas on index cards.
One idea per card.
What can you do?
10 tips & strategies for increasing your team’s EQ and IQ
1. Incorporate teambuilding as a regular part of your team’s focus.
2. Encourage participation among team members.
Use strategies to encourage participation:
1. Index cards
2. Play devil’s advocate
3. Voting (thumbs up, sideways, down)
3. Facilitate conversational equity by soliciting input, ideas and advice.
Manage your meetings
• Don’t let one or two people always dominate discussions.
• Rotate where you sit in your meetings. (brings a new perspective!)
• Rotate facilitators, if possible.
• Create expectations for participation and standards for behavior in meetings.
Conflict: The Secret to Successful
teams…
4. Encourage constructive debate
Actively “mine” for different opinions and ideas
Thank team members when they offer a different perspective on an issue.
5. Learn about your team members
Show appreciation for their unique viewpoints, skills, talents and strengths.
Diversity of thought and ideas is the cornerstone of your team’s strength.
6. Catch people doing the right things! Recognize/reinforce positive behaviors when you see them.
7. Hold people accountable for
following through with their commitments.
High-performing teams focus on outcomes and
processes – not personalities.
8. Use activities to
create experiences
for the team.
• Have a clear purpose for
your activity!
• Always debrief, &
discuss after an activity
Using activities:
• Avoid cheesy, vacant games • This can erode trust rather than build!
• Solicit ideas from team • Rotate re.sponsibility for activities
9. Celebrate accomplishments.
10. Debrief and learn from mistakes.
Sample debrief model
Other important strategies
Set clear metrics so performers know how to measure their success.
Do I need a professional?
Hire an outsider if & when… • you are feeling critical, judgmental
or resentful toward team members • team members have “checked out” • productivity is declining • you are spending more than 20% of
your time managing disagreements or conflict
• there’s been a significant redesign of the team (new members)
• there are significant change initiatives
More resources
• “What Google Learned From Its Quest to Build the Perfect Team,” Charles Duhigg, NYTimes
• “High Performance Teams: Understanding Team Cohesiveness,” Daniela Molnau, isixsigma.com
• “Six Ways Successful Teams are Built to Last,” Glenn Llopis, Forbes