tender 21
DESCRIPTION
tenderTRANSCRIPT
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Directorate of Information Technology, Maharashtra State, Mumbai 1
MMHH LLAANN RRCC RRFFPP
Tender Document for Fixing Rate Contract for Setting up LANs at Government Offices
in the State of Maharashtra
Directorate of Information Technology,
Government of Maharashtra
7thth Floor, Near Rajmudra Kaksh
Mantralaya,
Mumbai 400032
Tel.: +91-22-2202 4177
Fax: +91-22-22044586
Email: [email protected]
Website: http://www.maharashtra.gov.in
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Directorate of Information Technology, Maharashtra State, Mumbai 2
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INDEX
TENDER NOTICE ......................................................................................................................................... 3
INSTRUCTIONS TO BIDDERS (ITB) ......................................................................................................... 4
CONDITIONS OF CONTRACT ................................................................................................................. 15
Annexure 1 - TECHNICAL SPECIFICATIONS ......................................................................................... 27
Annexure 2 FORMAT FOR EVALUATION OF BIDS ........................................................................... 48
Annexure 3- BID FORM .............................................................................................................................. 50
Annexure 4- BG FORMAT FOR EMD ....................................................................................................... 51
Annexure 5- MANUFACTURERS AUTHORIZATION FORM FOR PASSIVE PRODUCTS ............... 52
Annexure 6- MANUFACTURERS AUTHORIZATION FORM FOR ACTIVE PRODUCTS ................. 53
Annexure 7- NOTARIZED AFFIDAVIT .................................................................................................... 54
Annexure 8 BANK GUARANTEE FORMAT FOR SECURITY DEPOSIT/ PERFORMANCE GUARANTEE
...................................................................................................................................................................... 55
Annexure 9 - RATE CONTRACT WITH DIT ............................................................................................ 56
BIDDER DETAILS FORM ......................................................................................................................... 59
TECHNICAL DETAILS FORM .................................................................................................................. 61
PRICE BID FORM 1 - ACTIVE COMPONENTS ...................................................................................... 66
PRICE BID FORM 2- PASSIVE COMPONENTS ..................................................................................... 68
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Directorate of Information Technology, Maharashtra State, Mumbai 3
MMHH LLAANN RRCC RRFFPP
TENDER NOTICE
DIRECTORATE OF INFORMATION TECHNOLOGY
On behalf of the Governor of Maharashtra, the Directorate of Information Technology (DIT),
invites sealed tenders (Technical offer / Commercial offer) for signing a rate contract from
eligible, reputed system integrators of networking, who are authorized to supply, install,
commission, certify and maintain Local Area Networks, and have their sales and support offices
in the state of Maharashtra as mentioned in the tender document.
Tender Reference 2170/File/DIT/2011
Date of issuance of RFP 17/02/2011
Date for Pre-bid conference 25/02/2011, 3.30 PM
Last date of submission of Bids 03/03/2011, 5.00 PM
Opening of technical Bids 04/03/2011, 5.00 PM
Opening of Commercial Bids 09/03/2011, 5.00 PM (Tentative date)
Address for Communication Directorate of Information Tech. 7th floor, Near Rajmudra Kaksha,
Mantralaya, Mumbai 400032
Contact Numbers 022- 22024177
Note:
Tenders will be opened in front of bidders Authorized representative
Tender should remain valid for acceptance up to 90 days.
DIT reserves the right to accept or reject any tender offer without assigning any reason.
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INSTRUCTIONS TO BIDDERS (ITB)
1. INTRODUCTION
In pursuance to the guidelines issued by GoI under NeGP project, Government of Maharashtra
has set up the Maharashtra State Wide Area Network in the state wherein all Talukas, District
Headquarters are connected to State Headquarter i.e Mantralaya, Mumbai.
The various departments and administrative units under the Government of Maharashtra intend
to set up Local Area Networks at taluka and district government offices in the state. These LAN
shall be connected to the MSWAN vertical network. DIT proposes to finalize the rates for the
procurement of LAN components, setting up of LAN with its installation and connecting such
LANs to the MSWAN. The LAN can be connected to MSWAN by any of the following types of
connectivity:
Type I- CAT 6 connectivity
Type II- Fiber connectivity
Type III- Leased Line connectivity
Type IV- Wireless connectivity
2. PURCHASER
Sealed and super-scribed bids from eligible bidders for supply, installation, commissioning,
certification and maintenance of Local Area Network (LAN), in various departments of the state
of Maharashtra have been called by the Directorate of Information technology, Government of
Maharashtra. The contact details for the above are as follows:
The Director & Member Secretary SETU Maharashtra,
Directorate of Information Technology,
7thth Floor, Near Rajmudra Kaksha,
Mantralaya,
Mumbai - 400 032
Ph No: +91 022 22024177
3. SOURCE OF FUNDS
The purchase order for the equipment will be placed by the department / office of the state
government, where the network has to be commissioned. The respective offices will be
responsible for making the payments for the same.
4. ELIGIBLE BIDDERS
S.
No.
Qualification Criteria Documentary evidence
4.1 Should be a Government Organisation / PSU /
PSE / partnership firm or a limited company.
Should have existence in India for 5 years as on
01/01/2010 (In case of mergers/ acquisitions/
restructuring or name change, the date of
Copy(ies) of Certificate of
registration
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establishment of earlier / original Partnership
Firm / Limited Company shall be taken into
account).
4.2 This invitation for Bids is open to reputed system
integrators of networking original equipment
manufacturing companies (or their dealers) who
are authorized to supply the equipment and
provide warranty on behalf of respective original
equipment manufacturers.
The bidder should submit the MAF
(Manufacturer authorization Form)
certified by the OEM for both active
and passive components. The Bidder
should provide the proof of
Backlining the Warranty Support
with the OEM.
4.3 The Bidder should have tie-up with the OEM
whose products have been proposed for this
project for at least 1 year
The bidder is required to submit
documentary evidence.
4.4 The Bidder should have been in the business of
Networking supply, installation, commissioning,
certification and maintenance successively for the
last five years. The total annual turnover of bidder
for the two years (i.e. 08-09 and 09-10) should be
exceeding Rs. 50 Crores for network installation,
supply and commissioning.
A certificate from a Chartered
Accountant must be enclosed
certifying the turnover from the
networking business in each of the
last two years.
4.5 The bidder should have executed a minimum of 7
projects in India in the last three years involving
the supply, installation, commissioning and
certification of LAN active and passive
components at the client site having at least 100
connects.
The bidder is required to submit
documentary evidence (Purchase
Order and Completion Certificate).
4.6 The bidder should provide the proof of bidders
accreditation to Quality management Systems
(ISO 9001:2000) and should have internationally
accepted Project Management capabilities
CMMi level 4certification
The Certificates in this regard should
be provided
4.7 The bidder should have 24 X7 Telephonic
support for soft calls resolution which are skill
based
The bidder is required to submit
documentary evidence.
4.8 The bidder should have remote service delivery
infrastructure with atleast service centres in each
division of the State to ensure immediate
response and faster resolution.
The bidder should provide the details
of the service centre across the State
4.9 The bidder or the OEM should not be black
listed/ banned/ suspended by the Central/ State
Government, Government Corporations or
Government Undertakings.
The bidder should provide an
affidavit duly notarized (on stamp
paper) verifying that neither he nor
the OEM have been black listed/
banned/ suspended
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5. JOINT VENTURES
A joint venture of maximum two firms is allowed, subject to the following conditions.
Lead partner should meet the eligibility criteria as per Para 4.1, 4.2, 4.3, 4.4, 4.6 and 4.9 above conditions. Eligibility of the individual partners will not be taken into
consideration for these conditions. Conditions as per Para 4.5, 4.7 and 4.8 above can
however be met by adding the capabilities of the individual partners.
The bid shall be so as to be legally binding on all partners.
One of the partners shall be nominated as being in charge, and submitting a power of attorney signed by legally authorized signatories of all partners as evidence of this
authorization.
The partner in charge shall be authorized to incur liabilities and receive instructions for and on behalf of any or all partners of the joint venture during the entire execution of the
contract.
All partners of the joint venture shall be liable jointly and severally for the execution of the contract in accordance with the rate contract.
6. TENDER DOCUMENT:
The tender document would be available on the Government of Maharashtras electronic
tendering system at http://maharashtra.etenders.in & may be downloaded from the website.
7. SUBMISSION OF TENDER OFFERS
Sealed Tender offers shall be received by the Director, Directorate of Information Technology
through the eTendering system before the time and date specified in the schedule of the tender
notice. In the event of the specified date for the submission of tender offers being declared a
holiday, the offers will be received up to the appointed time on the next working day.
The Director, Directorate of Information Technology may, at its discretion, extend this deadline
for submission of offers by issuing corrigendum and uploading the same on eTendering system
Telex, cable or facsimile offers will be rejected.
8. METHOD OF SUBMISSION OF TENDER FORM
The two bids system shall be followed. Technical and Commercial Offers shall be uploaded
separately through the eTendering system
9. LATE TENDER OFFERS
Late submission will not be entertained and will not be permitted by the eTendering system.
10. COST OF BIDDING
The Bidder shall bear all the costs associated with the preparation and submission of its bid, and
the purchaser will in no case be responsible or liable for these costs, regardless of conduct or
outcome of bidding process.
11. TECHNICAL SPECIFICATIONS
The technical specifications of the equipments specified in the Annexures are the minimum
requirements of the Purchaser. The Tenderer is at liberty to indicate higher specifications than
the minimum levels. The Purchaser reserves the right to place orders at the higher specifications
offered by the Tenderer. Similarly the warranty period is the minimum required. The Tenderer is
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at liberty to offer a higher warranty period and the Purchaser / Indenter reserves the right to avail
of the longer warranty period offered.
12. PRE BID CONFERENCE
A Pre-Bid conference of all the interested bidders will be held at the scheduled date and time.
The bidders will have to submit their queries at least two days prior to the pre-bid meeting. In
pre-bid meeting problems of general nature will be entertained. Any change decided in the pre-
bid shall be uploaded on the eTendering system as corrigendum. This will form a part of this bid
document.
13. CONTENTS OF BIDDING DOCUMENTS
The specifications of the goods required, bidding procedure and the contract terms are prescribed
in the bidding documents. In addition to the Notice Inviting Tender (NIT), the bidding document
includes:
Instructions to Bidders (ITB): This lays down the procedure till the award of the contract.
Conditions of Contract (CC): This lays down the conditions that will govern the contract after awarded.
Annexure Annexure 1: Technical specifications
Annexure 2: Format for Evaluation of Bids
Annexure 3: Bid form
Annexure 4: BG Format for EMD
Annexure 5: Manufacturers Authorization Form for Passive Components
Annexure 6: Manufacturers Authorization form for Active components
Annexure 7: Notarized Affidavit
Annexure 8: Bank Guarantee Format for Performance Guarantee.
Annexure 9: Format of Rate Contract
Bidder Details Form
Technical Details Form
Forms for Commercial Bid Price Bid Form 1: For Passive Components
Price Bid Form 2: For Active Components
14. AMENDMENT OF BIDDING DOCUMENTS
14.1. At any time prior to the deadline for submission of bids, the purchaser may, for any reason, whether on its own initiative or in response to the request for clarification by
a prospective bidder, modify the bidding documents.
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14.2. All prospective bidders who have attended the pre-bid conference /purchased the bidding documents will be notified of the amendment in writing.
14.3. In order to allow prospective bidders reasonable time to take into the consideration the amendments while preparing their bids, the purchaser at its discretion
may extend the deadline for the submission of bids.
14.4. The purchase committee reserves the right to make any kind of amendments in the operational terms of the tender that they feel is required even after opening of
technical bid of the tender.
15. COMPLETENESS OF TENDER OFFER
The Bidder is expected to examine all instructions, forms, terms and specifications in the bidding
documents. Failure to furnish all information required by the bidding documents or submission
of a bid not substantially responsive to the biding documents in every respect will be at the
Bidders risk and may result in rejection of its bid.
16. LANGUAGE OF BID
The bid, as well as all correspondence and documents relating to the bid exchanged by the bidder
and the purchaser, shall be in English language only. Supporting documents and printed
literature furnished by the bidder may be in another language provided they are accompanied by
an appropriate translation in English language and in such a case, for purpose of interpretation of
the bid, the translation shall govern.
17. EARNEST MONEY DEPOSIT
17.1. Earnest money deposit in the form of Bank Guarantee of Rs 1,00,000 needs to be submitted along with the bid. This bank Guarantee must be submitted in the format
specified in BG Format for EMD (BGF- EMD-Form 2). The Bank Guarantee must be of
a Scheduled Bank / Nationalized Bank. Offers made without Earnest Money Deposit
will be rejected.
17.2. EMD will be returned to the successful bidders only after he submits a bank guarantee for Performance Guarantee at the time of signing the contract. Unsuccessful
Tenderer's bid security will be discharged / returned within 30 days after the expiration
of the period of tender offer validity prescribed by the purchaser.
17.3. The bid security may be forfeited:
a) If a Tenderer withdraws its tender during the period of bid validity or b) In case of a successful Tenderer, if the Tenderer fails:
1) to sign the contract in accordance with the terms and conditions
2) to furnish performance security as specified in the terms and conditions
18. MAKE OF PRODUCTS
Vendor should offer only one make of product for any item. Multiple options for any items will
result in rejection of the bid. A vendor may however submit multiple bids offering different
make of products.
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19. TECHNICAL DOCUMENTATION
a. All products quoted should be associated with specific model numbers and names and printed literature describing the configuration and functionality.
b. The following information should be furnished along with the Technical Offer by means of printed technical brochures and filling required information in Technical
Details Form:
1. Make and model numbers of all the items quoted for 2. Printed product brochures of all items quoted with full technical
specifications.
3. Conformity of the products & services quoted to the specifications indicated in this tender document. Any departures from the printed
specifications should be clearly indicated in the offer document
Software(s) that will be supplied free and the ones that will be charged for should be clearly
indicated. Restriction on software usage, if any, should also be mentioned. Wherever any
software is offered, its version number must be indicated very clearly. It shall also be indicated
whether the software requires any particular version of the Operating System for compatibility.
20. TWO BID TENDER
The two bids system shall be followed. Technical and Commercial Offers shall be uploaded
separately through the eTendering system
21. TECHNICAL OFFER
The Technical Offer (T.O.) shall be complete in all respect and contain all information and
documents asked for, except prices. It must not contain any price information. The list of
documents to be uploaded as part of Technical offer is as follows:
a. Letter for acceptance of all Terms and Conditions of the tender document & undertaking that the financial bid covers all the items of the tender document in the
format provided as Bid form (Form 3)
b. Power of Attorney in favor of the person signing the bids. c. Tender Fee of Rs. 5000/- d. Earnest Money Deposit (BG) e. Documents establishing Eligibility of Bidder as per Para 4 above.
Copy of the Certificate of Registration under Company Act or the copy of partnership deed/memorandum of articles of associations/ joint venture
agreement.
Certificate from Chartered Accountant certifying the turnover from Network business for the year 2008-09 and 2009-2010
Manufactures Authorization Form for Passive Components in Form 4
Manufactures Authorization Form for Active Components in Form 5
Letter of the OEM on its Letter head indicating the duration of the tie-up with the bidder & extending warranty support to the bidder for the items proposed by
the bidder.
Capability Statement in Form 6 along with the supporting documents in the form of Purchase order/ Completion certificate
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Copy of the Certificates of accreditations for ISO 9001:2000 and CMMi-level 5
Details of the Service centres across Maharashtra & 24X 7 telephonic support for problem resolution
An affidavit duly notarized (on stamp paper) verifying that neither OEM nor Dealers have been black listed in the format given in Form 7
f. Technical Details Form as per Para 19 above. g. Sales Tax Clearance Certificate from the competent authority showing the Sales Tax
paid up to December, 2009
22. COMMERCIAL OFFER
i. Bidder shall submit their prices only in the eTendering system. Price quoted elsewhere shall be liable to rejection.
ii. Rate quoted shall be inclusive of the Supply, Installation, Commissioning, Comprehensive Warranty for five years, Labor, Testing, Crimping and Certification
charges
iii. Rate quoted shall be inclusive of the all duties, taxes, freight, and insurance excluding Octroi, VAT & Sales tax. The Indenter will provide necessary Octroi Exemption
certificates, as required.
iv. It is mandatory for bidder to provide quotes for all items including active components & passive components. If the bidder fails to provide quotes for any item, in such a case it
shall be treated as he providing the same at zero cost.
23. BID CURRENCY
Prices shall be quoted in Indian Rupees only. The prices will remain fixed for the period of the
contract and no changes for any reason what so ever will be allowed.
24. PERIOD OF VALIDITY
24.1. Bids shall be valid for a period of 90 days from the date of opening of the bid. The purchaser shall reject a Bid valid for a shorter period as non-responsive.
24.2. In exceptional circumstances, the purchaser may solicit the Bidders consent to an extension of the period of validity. The request and the responses thereto shall be made
in writing.
25. DEADLINE FOR SUBMISSION OF BIDS
25.1. Sealed Tender offers shall be received by the Director, Directorate of Information Technology through the eTendering system before the time and date specified in the
schedule of the tender notice. In the event of the specified date for the submission of
tender offers being declared a holiday, the offers will be received up to the appointed
time on the next working day.
25.2. The purchaser may, at its discretion, extend the deadline for submission of bids, in which case all rights and obligations of the purchaser and Bidders previously subject
to the deadline will thereafter be subject to the deadline as extended.
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26. LATE BIDS
Late submission will not be entertained and will not be permitted by the eTendering system.
27. MODIFICATIONS AND WITHDRAWAL OF OFFERS
The Bidder may modify its bid by way of submitting supplement with a request to specific
amendment in the original bid submitted, provided a written request for the same is received by
the Purchaser before closing of the submission of bid. However, withdrawal of original offer will
not be allowed. No offer can be modified by the Bidder, subsequent to the closing date and time
for submission of offers. If date of submission is extended due to some reasons, modification in
offer is possible till extended period provided bid has not been opened.
28. ERASURES OR ALTERATIONS AND SIGNING OF TENDER OFFERS
The original Tender Offer shall be signed by the Bidder or a person or persons duly authorized
using his / her digital certificate through the eTendering system. Such authorization shall be
indicated by power-of-attorney accompanying the tender offer. The person or persons signing the
Tender Offer shall initial all pages of the Tender Offer, except for unamended printed literature.
The Tender Offer shall contain no interlineations, erasures or overwriting except as necessary to
correct errors made by the Bidder, in that case such corrections shall be initialed by the person or
persons signing the offer.
29. OPENING OF TECHNICAL BIDS
29.1. The technical bids will be opened before the committee on the eTendering system and the same will be evaluated as per the qualification criteria and relevant documents in
support of them. Commercial bids of only technically bidders will be opened before the
committee on the eTendering system. Decision of the committee will be final.
29.2. No Bid shall be rejected at the opening, except for late bids, which shall be returned unopened. Withdrawn bids will be returned unopened to the Bidders.
29.3. The Bidders names, the presence or the absence of requisite bid EMD and such other details, as the purchaser at its discretion, may consider appropriate, will be
announced at the time of opening. Bids that are not opened and read out at bid opening
shall not be considered for further evaluation, irrespective of the circumstances.
29.4. The Bidders representative who is present shall sign an attendance register evidencing their attendance.
30. CLARIFICATION OF TECHNICAL BIDS
During evaluation of bids, purchaser may, at its discretion, ask the Bidder for a clarification of its
bid. The request for a clarification and the response shall be in writing and no change in prices or
substance of the bid shall be sought, offered or permitted. However no post bid clarification at
the initiative of the bidder; shall be entertained.
31. EVALUATION OF TECHNICAL BIDS
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31.1. The purchaser will examine the technical bids to determine whether they are complete, whether EMD have been furnished, whether required technical documentation
have been furnished, whether the documents have been properly signed, and whether the
bids are generally in order. Bids from dealers, without proper authorization from the
manufacturer as per Forms attached shall be treated as non-responsive.
31.2. The purchaser may waive any minor formality or non-conformity in a bid, which does not constitute a material deviation and have any financial implication on the
commercials quoted. If a Bid is not substantially responsive, it will be rejected by the
purchaser and may not subsequently be made responsive by the Bidder by correction of
the non-conformity.
32. OPENING OF COMMERCIAL BIDS
32.1. After the evaluation of the technical bid by the purchaser, bidders will be short-listed. Commercial Bid of the technically qualified and short listed bidders only will be
opened.
32.2. The purchaser will open all short listed commercial bids, in the presence of bidder or his representative who choose to attend the bid opening as per date and time to be
notified separately.
32.3. Arithmetical errors will be rectified on the following basis. If there is a discrepancy between the unit price and the total price that is obtained by multiplying the
unit price and quantity, the unit price shall prevail and the total price shall be corrected.
If the supplier does not accept the correction of errors, its bid will be rejected. If there is
a discrepancy between words and figures, the amount in words will prevail.
33. AWARD CRITERIA
For the purpose of commercial evaluation of technically qualified bidders a hypothetical site
(Annexure 2) have been designed. The care has been taken to include all possible active and
passive components, which will be required for these hypothetical sites to become fully
functional.
The details of evaluation on the basis of hypothetical sites are as below:
Kindly refer to the Annexure 2 for bill of material. On the basis of the price quoted by the
tenderer in the Bid Form 1 & 2, the prices of the active and passive components will be
considered to work out total price for the quantities indicated in the Annexure 2. The total cost of
this hypothetical project will be calculated for comparison of the price bids. It may please be
noted that in case of the active components certain weights are determined and the same are
indicated under the column Quantity. The quantity indicated under the column Quantity
(including weights) will be considered to determine individual cost of all components in order to
arrive at Total Cost of the Project.
The purchaser will award the contract to the L1 bidder. The L1 bidder is the one with the lowest
Total Cost of the Project.
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The other bidders whose Total Cost of the Project is within the band of 5% of the L1 bidder
may be given an opportunity to match the prices for each of the active and passive component
with that of the lowest bidder. However this will not be binding on the Purchaser.
Further, the Purchaser also reserves the right to invite the L2 & L3 bidders to match the rates of
L1 bidder.
Note: The equipments will be procured as needed by the DIT/ Intender and the DIT/
intender is not bound to purchase any components from the bidder.
34. PURCHASERS RIGHT TO ACCEPT OR REJECT ANY OR ALL BIDS
The Purchaser reserve the right to accept or reject any bid, to annul the bidding process and
reject all bids at any time prior to award of Contracts, without thereby incurring any liability to
the affected Bidder or bidders, or any obligation to inform the affected Bidder or bidders of the
grounds for the Purchaser action.
35. NO COMMITMENT TO ACCEPT LOWEST OR ANY TENDER
The Purchaser shall be under no obligation to accept the lowest or any other offer received in
response to this tender notice.
36. NOTIFICATION OF AWARDS
36.1. Prior to the expiration of the period of the bid validity, the purchaser will notify the successful bidder in writing that his bid has been accepted unconditionally.
36.2. The notification of award will constitute the formation of the Contract at his cost.
37. SIGNING OF CONTRACT
37.1. At the same time as the purchaser notifies the successful Bidder that its bid has been accepted, the purchaser will send the bidder the Rate Contract document provided
with the bidding documents incorporating the agreements between two parties.
37.2. Within 7 days of receipt of the Contract document, the successful bidder shall sign and date the contract and return it to the Purchaser along with the performance
guarantee. The same will remain with DIT for period of the contract.
37.3. On the basis of the rate contract the respective department having a requirement will place orders on the successful Bidder. The Bidder shall within 15 days from this
order, visit and survey the site and submit a detailed design to the Indenter within a
period of 30 days from the initial order. In case the Bidder fails to carry out this
obligation to visit the site and to submit the design, and subsequently fail to execute the
work within the time as indicated in the Conditions of Contract, the performance
guarantee will be forfeited by the Purchaser.
38. CONTACTING THE PURCHASER
38.1. No Bidder shall contact the purchaser on any matter relating to its bid, from the time of the bid opening to the time of contract is awarded. If he wishes to bring
additional information to the notice of the purchaser, it should do so in writing. The
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purchaser reserves its right as to whether such additional information should be
considered or otherwise
38.2. Any effort by a Bidder to influence the purchaser in its decision on bid evaluation, bid comparison or contract award will result in disqualification of the Bidders bid and
also forfeiture of his bid security amount.
39. CORRUPT OR FRAUDULENT PRACTICES.
39.1. The purchaser requires that the bidders/suppliers/ contractors under this tender observe the highest standards of ethics during the procurement and execution of such
contracts. In pursuance of this policy, the purchaser defines for the purposes of this
provision, the terms set forth as follows:
a) Corrupt practice means the offering, giving, receiving or soliciting of any thing of value to influence the action of the public official in the
procurement process or in contract execution; and
b) Fraudulent practice means a misrepresentation of facts in order to influence a procurement process or a execution of a contract to the detriment
of the purchaser, and includes collusive practice among bidders (prior to or
after bid submission) designed to establish bid prices at artificial non-
competitive levels and to deprive the purchaser of the benefits of the free
and open competition;
39.2. The purchaser will reject a proposal for award if it determines that the bidder recommended for award has engaged in corrupt or fraudulent practices in competing for
the contract in question;
39.3. The purchaser will declare a firm ineligible, either indefinitely or for a stated period of time, to be awarded a contract if it at any time determines that the firm has
engaged in corrupt and fraudulent practices in competing for, or in executing, a contract.
40. INTERPRETATION OF THE CLAUSES IN THE TENDER DOCUMENT
In case of any ambiguity in the interpretation of any of the clauses in Tender Document or the
Contract Document, interpretation of the clauses by purchaser shall be final and binding on all
parties.
41. DISPUTES
In case of any dispute the judicial jurisdiction will be Mumbai only.
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CONDITIONS OF CONTRACT
1. DEFINITIONS
In this document, the following terms shall be interpreted as indicated:
a) The Rate Contract means the agreement entered into between the Purchaser and the Supplier, as recorded in the Contract Form signed by the parties, including all
the attachments and appendices thereto and all documents incorporated by reference
therein.
b) The Contract Price means the price payable to the supplier under the contract for the full and proper performance of its contractual obligations.
c) The Goods means all the hardware / networking equipment, machinery and/or other materials which the supplier is required to supply to the purchaser under the
contract.
d) Services means services ancillary to the supply of the Goods, such as transportation and insurance and any other incidental services, such as installation,
commissioning, technical assistance, training and other obligations of the Supplier
covered under the Contract.
e) The Indenter means the organization purchasing the Goods. f) The Purchaser means The Director & Member Secretary SETU Maharashtra of
Information Technology, Government of Maharashtra.
g) The Supplier means the individual or firm supplying the Goods and Services under this Contract.
h) Day means a working day. i) ITB means Instructions to Bidders.
2. VALIDITY OF RATE CONTRACT
The contract will be valid for a period of One year from the date of signing of the contract.
3. LOCATIONS FOR SUPPLY OF GOODS AND SERVICE
The Goods and Services under this contract shall be supplied and commissioned in any or all the
offices under the Government of Maharashtra. The Supplier shall adhere to all the technical as
well as commercial terms irrespective of the location of the site.
4. SOURCES OF FUNDS
The Purchase Order for the equipment will be placed by the respective offices under the State
Government (The Indenter) where the Goods are to be supplied and installed or Services
provided. The Indenter will be responsible for making the payments for the Goods supplied or
Services rendered.
5. QUALITY OF GOODS AND SERVICES
5.1. The goods supplied under the contract shall be of the make and specifications as indicated in the Annexure 1. The Goods will conform to the standards mentioned
in the technical specifications of the related products and submitted along with the
Bid.
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5.2. In case one or some Goods are discontinued, Goods shall replace the same with equivalent or higher specification at the same price as in the rate contract. The
decision of the Purchaser whether the Goods are equivalent or of higher
specifications shall be final and binding on the Supplier.
5.3. The Goods must conform to the highest quality and standard. The Supplier as well as the Manufacturer shall guarantee that the Goods delivered to the Indenter are
brand new. In case of software, the Supplier should guarantee that the software
supplied to the Indenter is licensed and legally obtained. All Goods must be
supplied with their original and complete printed documentation.
5.4. Consistency must be maintained for the entire lot of the Goods ordered. All the required quantity of an item in schedule of requirement must be of the same brand
and same model number. Part numbers also must be same for all pieces of an
item. The Supplier should not substitute any internal components or subsystems
of the Goods by similar items from a different Manufacturer.
5.5. The supplier shall be responsible for liaisoning with MSWAN operator, bandwidth provider for the required WAN connectivity.
6. PARAMETERS OF SITE DESIGN AND QUALITY OF WORK:
The Supplier will be responsible to design and layout of the proposed LAN:
Supplier should take into consideration the MSWAN architecture and the specification of installed equipments.
All the offices within 500 meters of the central control room/server need to be considered in the design. The Supplier will also indicate the distances of other
offices beyond the distance of 500 meters and suggest suitable means of
connecting these offices through Leased Lines or other methods.
The security gate / Entry gate of the campus shall also be considered while designing the site.
Future expansion of around 20% shall be provided for in the design.
The Network Administration location needs to be suggested in each of the premises. This usually will be the control/server room.
Copper (UTP) cable should be considered for all premise / indoor requirements and fiber cable for external use. However in case of offices with more than
hundred connects in a wide spread or multi floored office, fiber may be
considered for backbone connectivity (connectivity between the floors).
For all the locations, which require connectivity between buildings, usually outdoor/armored fiber cable should be used. For all locations within a
building/premise, only indoor fiber should be used. In case of a possibility of
rodents cutting fiber cable, armored rodent resistant cable should be used even for
internal purpose.
Copper cables should be routed through casing capping, or conduits. Wherever cable paths are provided in the furniture, they should be used.
Outdoor Fiber cable should be routed as follows:
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Under hard/soft soil the fiber should be passed through ISI marked PVC pipe.
For fiber being laid under less traffic road (road within campus) should be passed through ISI mark GI pipes.
For fiber being laid under heavy traffic road, (public roads) should be passed through ISI mark GI pipe, which in turn should be passed through
Hume pipe.
Inspection chambers of 4x3x2 (l x b x h) be provided as required. At every entry of fiber cable into a building a ramp of 1x3 should be
constructed.
Indoor fiber should be passed through PVC conduit
All passive components should be of the same make as specified in the tender document.
The vendor shall label all cables, cords, and distribution frames and information outlets.
Level 2 testers like micro test scanner, fluke meter etc should be used and two ways testing for each link of copper and fiber should be done.
For purpose of measurement of final cable length of copper cable, the testing results from the electronic cable tester will be final. However fiber length will be
measured physically.
The cabling system proposed should meet the specifications as prescribed in ANSI/EIA/TIA 568-C.2, ISO and EN standards.
The cabling solution should be flexible and capable of including new facilities or technologies, as they become required or available.
Unmanaged switches should be used only where the number of connects is restricted to less than 12 connect and future expansion is also not possible.
Managed switches should be used at all locations where the current number of
connects is more than 12 connects. Also at offices where external fiber is required
to be used, only managed switches are suggested irrespective of the number of
connects.
Fiber optic transceivers should not be used along with switches for connectivity between buildings.
Racks used in the network for terminating the passive (cable and Jack panel) and active components (switches) shall be of the following.
Standard for Size: IS 9606 1980
Standard for specifications of Electroplated Coatings of Zinc on Iron and Steel Powder Coatings: IS 1573
Standard for Steel sheet (Hot Rolled low, medium and high tensile structural steel): IS 2062
Standard for Ready Mixed Paint: IS 2074
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Specification for Air Drying, Red Oxide Zinc Chrome, Priming: DIN : 41494, IEC 60297
Vertical and horizontal cable trays shall be used to assure neat and well-dressed rack.
Proper earthing of the racks shall be done
Dust covers need to be provided for unutilized ports of the faceplate.
7. APPROVAL OF DESIGN
The purchaser and or Indenter reserves the right to approve the design with any modifications
that it may deem necessary. The Supplier shall assist the Indenter and or Purchaser in carrying
out such modifications in the design till it is finally approved.
8. DELIVERY SCHEDULE:
The following delivery schedule shall be strictly adhered to:
Submission and Approval of Design & Bill of material: Within 15 days from the date of receiving the enquiry.
Delivery, Installation and commissioning of the network Delivery of material may be done in two parts. Passive components and
the necessary equipment for its installation must be delivered within 3-
4weeks. The active components for the same can be delivered within 4-6
weeks from the date of placing of the Purchase order. The Installation and
Commissioning of the network must be completed within 8 weeks.
Establishing Connectivity with MSWAN The Supplier should co-ordinate with the MSWAN bandwidth service
provider and the MSWAN operator and should ensure that the
connectivity to MSWAN is established within 8 weeks. In the event of
delay in provisioning of MSWAN connectivity on part of the MSWAN
bandwidth service provider and the MSWAN operator, the same should be
informed to the Indenter or Purchaser.
9. PACKING
The supplier will be required to make separate packages for each Indenter. Each package will be
marked on three sides with proper paint/indelible ink, the following:
1. Project 2. Purchase order number 3. Suppliers Name and 4. Packing list
10. DOCUMENTATION ON DELIVERY OF GOODS
Delivery of the Goods shall be made by the Supplier at the address mentioned in the purchase
order of the Indenter. The documents to be furnished by the Supplier along with the products will
be as follows:
1. Four copies of the supplier invoice showing goods description, quantity, unit price, and total amount;
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2. Product literature, manuals, brochures etc Goods will not be accepted without the above documents.
11. INSTALLATIONS AND COMMISSIONING:
Installation of all ordered equipment including active components and configuring of all network
equipment shall be the responsibility of the Supplier.
12. TECHNICAL DOCUMENTATION AFTER INSTALLATION
The Supplier shall submit the following documentation after installation of the equipment
Site diagram showing exact location of connects, placement of racks and active components.
Bill of Material used for the site. Number of data connects which are active and those, which are not. IP addressing scheme (The MSWAN IP scheme to be considered in case WAN
connectivity is applicable)
Warranty certificate indicating 5 years warranty from the Principal supplier for Active Components.
15 years warranty certificate for the Passive Components from the principle company.
Contact details of the contractors nearest office to the site.
13. TRAINING
The Supplier shall provide user training for duration of one day to at least 2 representatives of
the Indenter. The Indenter shall have the option to increase the number of persons to be trained
as long as the total duration does not exceed the above period of one day, or is mutually agreed
between the Supplier and the Indenter. The training should cover the following:
Basics of Local Area Networking Structured Cabling Overview Overview of Networking Components Overview of IP addressing and machine Naming Convention Simple LAN troubleshooting
14. INSPECTIONS AND TESTS
14.1. The Purchaser, or the Indenter, or both shall have the right to inspect and/or to test the Goods to confirm their conformity to the Contract specifications at no extra
cost to the purchaser.
14.2. The inspections and tests may be conducted on the premises of the supplier or its subcontractor(s), at point of delivery and/or at the final destination. If conducted
on the premises of the supplier or its subcontractor(s), all reasonable facilities and
assistance, including access to drawings and production data shall be furnished to
the inspectors at no charge to the Purchaser.
14.3. Should any inspected or tested goods fail to conform to the specifications, the Indenter or the Purchaser may reject the goods and the Supplier shall either
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replace the rejected goods or make alterations necessary to meet specification
requirements free of cost to the Indenter / Purchaser.
14.4. The Indenters / Purchasers right to inspect test and, where necessary, reject the Goods after the goods arrival at the project site shall in no way be limited or
waived by reason of the Goods having previously been inspected, tested and
passed by the Indenter / Purchaser or its representative prior to the shipment.
15. ACCEPTANCE TESTS
The Supplier in the presence of Indenter and/or its nominated agency will conduct acceptance
test at the site. The tests will involve installation and commissioning and trouble free operation
of the network along with the integration of hardware like computers, network printers, servers
etc. This shall be apart from physical verification and testing. No additional charges shall be
payable by the Indenter for such integration and carrying out these acceptance tests.
16. COMPLETENESS OF CONTRACT
The contract will be deemed as incomplete if any component of the network devices or any
documentation / media relating thereto is not delivered, or is delivered but not installed and /or
not operational, or not integrated or not acceptable to the Indenter after acceptance testing /
examination.
In such an event, the supply and installation will be termed as incomplete and it will not be
accepted and the warranty period will not commence. The goods will be accepted after complete
commission and satisfactory functioning of equipment for a minimum period of 10 days. The
Warranty period will commence only on acceptance (based on acceptance test) of equipment by
the Indenter.
17. DELAYS IN THE SUPPLIERS PERFORMANCE
Delivery of the goods and performance of the services shall be made by the Supplier in
accordance with the time schedule specified in Para 8 of the Conditions of Contract.
If any time during performance of the contract, the Supplier should encounter conditions
impeding timely delivery of the goods and performance of services, the Supplier shall promptly
notify the Indenter and the Purchaser in writing of the fact of the delay, its likely duration and its
cause(s). As soon as practicable after receipt of the Suppliers notice, the Indenter in consultation
with the Purchaser shall evaluate the situation and may, at its discretion, extend the Suppliers
time for performance with or without a penalty as per Para 31. The decision of the purchaser in
this matter shall be final.
18. SECURITY DEPOSIT
1 A security deposit of Rs. 25,00,000/- (Twenty Five lakhs only) from nationalize bank and valid for period of 1 year shall be provided by the Supplier to the
Purchaser.
2 The proceeds of the Security deposit shall be payable to the Indenter as compensation for any loss / penalties / liquidated damages resulting from the
Suppliers failure to complete its obligations under the contract.
3 The Security Deposit will be discharged by the purchaser and returned to the Supplier within 60 days following the date of expiry of the Contract.
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19. PERFORMANCE GAURANTEE
1 A performance bank guarantee of 10 % of the order value from nationalize bank and valid for period of 5 years shall be provided by the Supplier to the Indenter.
2 The proceeds of the performance guarantees shall be payable to the Indenter as compensation for any loss / penalties resulting from the Suppliers failure to
complete its obligations under the contract.
3 The performance guarantee will be discharged by the purchaser and returned to the Supplier within 60 days following the date of completion of the Suppliers
performance obligations, including any warranty obligations under the Contract.
20. PAYMENT TERMS
20.1. Bills will be submitted by the Purchaser to the Indenter. A copy of the payments claimed shall also be submitted to the Purchaser. The bills will be submitted after
the final completion of installation, acceptance testing, provision of site
certification from the Principal Manufacturer as per Para 14 & 15 above,
submission of complete documentation, provision of training to the requisite
number of people.
20.2. The indenter will pay 75% of the value of the bill within 45 days of receipt of the bill and the detailed Bill of Materials of items supplied.
20.3. Balance 25 % of the value of the bill will be paid after Inspection of the site by the Purchaser or any independent agency.
20.4. If during such independent inspection by the Purchaser it is found that the site certification given by the Supplier and certified by the Principal Manufacturer as
per Para 14 and 15 above is not correct, an amount equal to 5 times the value of
the contract for which such certification has not been found to be proper shall be
recovered as penalty. Such amounts may be recovered from all the bills for which
payments have not been made or from the Performance Bank Guarantee or
Security deposit placed with the Purchaser.
21. PRODUCT WARRANTY
The Supplier shall provide comprehensive on site warranty for the Active and Passive
Components for a period of five years from the date of installation and commissioning of
equipment.
The Supplier shall be fully responsible for the Manufacturers warranty for all equipment,
accessories, spare parts etc. against any defects arising from design, material, manufacturing,
workmanship, or any act or omission of the manufacturer / Supplier or any defect that may
develop under normal use of supplied equipment during the warranty period.
In case the Supplier is unable to fulfill his obligations during the warranty period, the warranty
obligations will fully and automatically devolve upon the Manufacturer of the goods.
The Supplier shall be fully responsible for getting the product replaced from the principle
company or coordinating the same with the principle company during the warranty period.
22. SERVICE LEVEL FOR POST IMPLEMENTATION SUPPORT
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The supplier should provide post implementation support for five years. The Supplier shall
provide a website or any suitable means for electronic logging of complaints by the Indenter or
Purchaser. The system should be able to acknowledge a receipt as a proof of having lodged a
complaint by the Indenter or the Purchaser. Alternatively the Supplier shall provide a telephone
number at which complaints can be lodged.
The Supplier should ensure uptime of 95%. The supplier would be first point of contact for the
Indenter or Purchaser & he in turn would be responsible to co-ordinate with the Maharashtra
State Wide Area Network (MSWAN) Operator and MSWAN bandwidth service provider to
resolve downtime issues. The network monitoring tool being provided as part of this tender
should be able to provide reports on the uptime. The penalties would be levied on the supplier in
the event of downtime attributable to the Supplier exceeds 5%. The Supplier should submit the
downtime reports generated using the NMS tool indicated in the tender document for every
quarter clearly indicating the reasons for the downtime and attributing the downtimes to the
MSWAN operator, MSWAN bandwidth service provider and the Supplier.
The supplier shall provide maintenance service on demand. In this regard the supplier shall post
one dedicated service staff in each of the district where LAN components have been supplied.
The proposed service staff should have a minimum experience of two years in Installation,
Commissioning & Maintenance of LAN/WAN and related equipments supplied under the rate
contract. This service staff will be located at the District NOC created for the State Wide Area
Network.
The following service levels will be adhered to:
Sr
No
Response time Call Fixing time
1 Within 36 hours from the time
of logging the call
Within 72 hours
Call logged on a non working day should be considered as a call registered on the morning of the
next working day and will be completed as per the schedule mentioned above in the respective
locations. Only Sunday and National holidays will be considered as holidays.
23. ONSITE SUPPORT
The Supplier shall provide onsite support for five years from the date of Installation. The
obligations of the Supplier would include trouble shooting of the day to day LAN issues (This
includes Installation, Configuration of local LAN connectivity within the office and further
connectivity to WAN).
24. REPEATED FAILURE
If, during the warranty period, any equipment has any failure on three or more occasions, it shall
be replaced by equivalent new equipment by the Supplier at no cost to the purchaser.
25. RIGHT TO USE DEFECTIVE EQUIPMENT
If after delivery, acceptance and installation and within the guarantee and warranty period, the
operation or use of the equipment proves to be unsatisfactory, the purchaser shall have the right
to continue to operate or use such equipment until rectifications of defects, errors or omissions
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by repair or by partial or complete replacement is made without interfering with the purchasers
operation.
26. PROTECTION AGAINST RISK OF OBSOLESCENCE
The Supplier will make the spare parts for the systems available for a minimum period of five
years from the time of acceptance of the system. Thereafter, the Supplier will give at least twelve
months notice prior to discontinuation of support services, so that the purchaser may order its
requirements of the spares, if it so desires. If any of the components are not available or difficult
to procure, or the procurement is likely to be delayed for replacement, the replacement shall be
carried out with state of the art technology equipment of equivalent or higher capacity, at no
additional charges to the purchaser or Indenter.
27. SUPPLIERS OBLIGATIONS
The supplier shall work closely with the Indenter and the Purchaser and abide by directives
issued by them or their staff.
The supplier will abide by the job safety requirements prevalent in India and shall indemnify the
Purchaser / the Indenter from any demands or liabilities that may arise during the execution of
the contract, including that from accidents or loss of life. The Supplier shall be solely liable for
any compensation that may become payable as a result of such incidents and will not hold the
Indenter / Purchaser responsible or obligated.
The supplier is responsible for managing the activities of its personnel or sub-contracted
personnel and will hold itself responsible for any misdemeanors.
The supplier will treat as confidential all data and information obtained in the execution of his
responsibilities about the purchaser or the Indenter in strict confidence and will not reveal such
information to any other party without the prior written approval of the purchaser.
28. REPORTS TO PURCHASER
A monthly report of the progress of work shall be submitted to DIT.
29. ASSIGNMENT
The supplier shall not assign to any third party, in whole or in part, its obligations to perform
under the contract, except with the purchasers prior written consent.
30. SUBCONTRACTS
The supplier shall notify the purchaser in writing of all subcontracts awarded under this contract
if not already specified in the bid. Such notification, in his original bid or later, shall not relieve
the supplier from any liability or obligation under the contract. Sub-contract shall be only for
bought-out items and sub-assemblies.
31. PENALTY CLAUSE
The penalty for various delays and deficiencies in services will be as follows:
31.1. Site Design: In case the Supplier fails to visit the site and complete the site design within the period allowed in Para 8 above, the Purchaser will be entitled to forfeit
10 % of the Security Deposit provided by the Supplier.
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31.2. Delivery and Installation: An amount equal to 2% of the order value will be deducted for every week of delay in installation and commissioning of the site. If
the delay is more than 5 weeks 10% of the Security Deposit with the Purchaser
will also be liable to be forfeited.
31.3. SLA for Uptime: For every 1% drop in uptime in each quarter over the required uptime of 95% a penalty upto 0.5% of the Performance Bank Guarantee would be
liable to be forfeited. If the uptime in any quarter is 75% or less due to conditions
which are wholly attributable to the supplier then the purchaser may terminate the
contract. A penalty upto 0.5% of the Performance Bank Guarantee would be
liable to be forfeited for every day delay in response time or call fixing time for
any problem logged by the Indenter.
32. TERMINATION FOR DEFAULT
32.1. The purchaser may, without prejudice to any other remedy for breach of contract, by one week written notice of default sent to the Supplier, terminate the contract
in whole or part:
a) If the supplier fails to deliver any or all of the goods within the period(s) specified in the contract, or within any extension thereof granted by the
purchaser or
b) Serious discrepancy in supply of Goods, or its certification is noticed during the contract period.
c) Delay in delivery and installation beyond a period of 16 weeks from the date of purchase order.
d) Downtime of 20% or more due to conditions wholly attributable to the supplier.
e) If the Vendor delays in responding or call fixing for more than 12 days over and above the permissible timelines for any problem logged by the Indenter
f) Breach by the tenders of any of the terms and conditions of the tender. g) If the Vendor goes in to liquidation voluntarily or otherwise. f) If the supplier fails to perform any other obligation(s) under the contract.
g) If the supplier, in the judgment of the purchaser has engaged in corrupt or
fraudulent practices in competing for or in executing the contract.
32.2. In the event the Purchaser terminates the contract in whole or in part. The Purchaser may procure, upon such terms and in such manner as it deems
appropriate, goods or services similar to those undelivered, and the Supplier shall
be liable to the purchaser for any excess costs for such similar goods or services.
However, the Supplier shall continue the performance of the contract to the extent
not terminated.
33. TERMINATION FOR INSOLVENCY
The purchaser may at any time terminate the contract by giving written notice to the supplier, if
the supplier becomes bankrupt or otherwise insolvent. In this event, termination will be without
compensation to the supplier, provided that such termination will not prejudice or affect any
right of action or remedy, which has accrued or will accrue thereafter to the purchaser.
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34. FORCE MAJEURE
34.1. The supplier shall not be liable for forfeiture of its performance security, penalty or termination for default, if and to the extent that, its delay in performance or
other failure to perform its obligations under the contract is the result of an event
of Force Majeure.
34.2. For purposes of this clause, Force Majeure means an event beyond the control of the supplier and not involving the suppliers fault or negligence and not
foreseeable. Such events may include, but are not limited to, acts of the purchase
either in its sovereign or contractual capacity, wards or revolutions, fires, floods,
epidemics, quarantine restrictions and freight embargoes.
34.3. If a force Majeure situation arises, the supplier shall promptly notify the purchaser in writing of such conditions and the cause thereof. Unless otherwise directed by
the purchaser in writing, the supplier shall continue to perform its obligations
under the contract as far as it reasonably particle, and shall seek all reasonable
alternative means for performance not prevented by the Force Majeure.
35. PUBLICITY
Any publicity by the Supplier / Manufacturer in which the name of the Purchaser and/or Indenter
is to be used should be done only with the explicit written permission of the Purchaser.
36. USE OF CONTRACT DOCUMENTS AND INFORMATION
36.1. The supplier shall not, without the purchasers prior written consent, disclose the contract, or any provision thereof, or any specification, plan, drawing, pattern,
sample or information furnished by or on behalf of the purchaser in connection
therewith, to any person other than a person employed by the supplier in
performance of the contract. Disclosure to any such employed person shall be
made in confidence and shall extend only so far as may be necessary for purposes
of such performance.
36.2. The supplier shall not, without the purchasers prior written consent, make use of any document or information except for purposes of performing the contract.
36.3. Any document, other than the contract itself, shall remain the property of the purchaser and shall be returned (in all copies) to the purchaser on completion of
the suppliers performance under the contract if so required by the purchaser.
37. BINDING CLAUSE
All decisions taken by the purchaser regarding the processing of this tender and award of
contract shall be final and binding on all parties concerned.
38. APPLICATION
These conditions shall apply to the extent that provisions in other parts of the contract do not
supersede them.
39. GOVERNING LANGUAGE
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The contract shall be written in English language. All correspondence and other documents
pertaining to the contract that are exchanged by the parties shall be written in the same language.
40. APPLICABLE LAW
The contract shall be interpreted in accordance with the laws of the Union of India.
41. NOTICES
41.1. Any notice given by one party to the other pursuant to this contract shall be sent to other party in writing by facsimile and confirmed by original copy by post to
the other partys address specified below.
41.2. A notice shall be effective when delivered or on date from which the notice is to come into effect, whichever is later.
41.3. For the purpose of all notices, the following shall be the address of the Purchaser and Supplier.
Purchaser: The Director & Member Secretary
SETU
Maharashtra State Dept of Information Technology
Government of Maharashtra
19th floor, New Administrative Building,
Mumbai 400 032
Supplier: ________________________________
________________________________
________________________________
42. INTERPRETATION OF THE CLAUSES CONTRACT DOCUMENT
In case of any ambiguity in the interpretation of any of the clauses in Tender Document or the
Contract Document, interpretation of the clauses by purchaser shall be final and binding on all
parties.
43. JURISDICTION
In case of any dispute the judicial jurisdiction will be Mumbai only.
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Annexure 1 - TECHNICAL SPECIFICATIONS
Unmanaged Switch
(Suggested where the number of connects is less than 12/24)
Make: Cisco-Linksys, D-Link, HP-3com, Dax, Avaya-Nortel, Digisol
24 auto sensing 10/100/1000 Ethernet ports
All ports to have 10/100/1000 Base-Tx / RJ45 Media Interface
Ethernet Switching features like, store and forward; Full and Half duplex auto negotiation;
LED Indicators which spot faults and check status of individual ports
Automatic Sensing of link speed, duplex mode ad cable type
802.3X congestion control
Accessories like Power cord, User guide etc to be supplied with the switch
Warranty Certificate
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Managed Switch
(Suggested where the site is more than 50 Connects, spread over floors or Campus)
Make: Cisco-Linksys, D-Link, HP-3com, Dax, Avaya-Nortel, Digisol
24 port 10/100/1000 with PoE and 2 fibre uplinks
24 10/100/1000 Base-TX Ethernet ports and extra 2 nos 1000Base-SX/LX ports (shared or combo)
Should support 802.3af POE on all 24 1000Base Tx ports.
Should supply 15.4W on all the 24 ports
All ports can auto-negotiate between 10Mbps/ 100Mbps/ 1000Mbps, half-duplex or full duplex and flow control for half-duplex ports.
Support 8K MAC address.
32 Gbps or more Switching fabric capacity
Packet Forwarding Rate should be 35.0 Mpps
The switch must support Port Mirroring, Port Trunking and 802.3ad LACP Link Aggregation port trunks to allow creation of Ethernet channeling with other devices
Support IEEE 802.3x flow control for full-duplex mode ports.
Support 802.1D Spanning Tree Protocol(STP), 802.1S, 802.1w, Rate Limiting, 802.1Q VLAN encapsulation, Up to 255 VLANs per switch and up to 4000 VLAN
Ids
Support IGMP v1, v2 and v3 snooping
802.1p Priority Queues, port mirroring, DiffServ
Support based on 802.1p priority bits with at least 8 queues
DHCP support & DHCP snooping /relay/optional 82/server support
Shaped Round Robin (SRR) or WRR scheduling support.
Support for Strict priority queuing & Sflow
Support for IPv6 ready features with dual stack
Access control
Support port security
Support 802.1x (Port based network access control).
Support for MAC filtering.
Should support TACACS+ and RADIUS authentication
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Protocol and Traffic
Network Time Protocol or equivalent Simple Network Time Protocol support
Switch should support traffic segmentation
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Traffic classification should be based on user-definable application types: TOS, DSCP, Port based, TCP/UDP port number
Management
Switch needs to have RS-232 console port for management via a console terminal or PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
24 port 10/100/1000 with PoE and no fibre uplinks
24 10/100/1000 Base-TX Ethernet ports
Should support 802.3af POE on all 24 1000Base Tx ports.
Should supply 15.4W on all the 24 ports
All ports can auto-negotiate between 10Mbps/ 100Mbps/ 1000Mbps, half-duplex or full duplex and flow control for half-duplex ports.
Support 8K MAC address.
32 Gbps or more Switching fabric capacity
Packet Forwarding Rate should be 35.0 Mpps
The switch must support Port Mirroring, Port Trunking and 802.3ad LACP Link Aggregation port trunks to allow creation of Ethernet channeling with other devices
Support IEEE 802.3x flow control for full-duplex mode ports.
Support 802.1D Spanning Tree Protocol(STP), 802.1S, 802.1w, Rate Limiting, 802.1Q VLAN encapsulation, Up to 255 VLANs per switch and up to 4000 VLAN
Ids
Support IGMP v1, v2 and v3 snooping
802.1p Priority Queues, port mirroring, DiffServ
Support based on 802.1p priority bits with at least 8 queues
DHCP support & DHCP snooping /relay/optional 82/server support
Shaped Round Robin (SRR) or WRR scheduling support.
Support for Strict priority queuing & Sflow
Support for IPv6 ready features with dual stack
Access control
Support port security
Support 802.1x (Port based network access control).
Support for MAC filtering.
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Directorate of Information Technology, Maharashtra State, Mumbai 30
MMHH LLAANN RRCC RRFFPP
Should support TACACS+ and RADIUS authentication
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Protocol and Traffic
Network Time Protocol or equivalent Simple Network Time Protocol support
Switch should support traffic segmentation
Traffic classification should be based on user-definable application types: TOS, DSCP, Port based, TCP/UDP port number
Management
Switch needs to have RS-232 console port for management via a console terminal or PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
24 port 10/100/1000 and 2 fibre uplinks
24 10/100/1000 Base-TX Ethernet ports and extra 2 nos 1000Base-SX/LX (shared or combo)
All ports can auto-negotiate between 10Mbps /100Mbps/ 1000Mbps, half-duplex or full duplex and flow control for half-duplex ports.
Support 8K MAC address.
32 Gbps or more Switching fabric capacity
Packet Forwarding Rate should be 35.0 Mpps
The switch must support Port Mirroring, Port Trunking and 802.3ad LACP Link Aggregation port trunks to allow creation of Ethernet channeling with other devices
Support IEEE 802.3x flow control for full-duplex mode ports.
Support 802.1D Spanning Tree Protocol(STP), 802.1S, 802.1w, Rate Limiting, 802.1Q VLAN encapsulation, Up to 255 VLANs per switch and up to 4000 VLAN
Ids
Support IGMP v1, v2 and v3 snooping
802.1p Priority Queues, port mirroring, DiffServ
Support based on 802.1p priority bits with at least 8 queues
DHCP support & DHCP snooping /relay/optional 82/server support
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Directorate of Information Technology, Maharashtra State, Mumbai 31
MMHH LLAANN RRCC RRFFPP
Shaped Round Robin (SRR) or WRR scheduling support.
Support for Strict priority queuing & Sflow
Support for IPv6 ready features with dual stack
Access control
Support port security
Support 802.1x (Port based network access control).
Support for MAC filtering.
Should support TACACS+ and RADIUS authentication
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Protocol and Traffic
Network Time Protocol or equivalent Simple Network Time Protocol support
Switch should support traffic segmentation
Traffic classification should be based on user-definable application types: TOS, DSCP, Port based, TCP/UDP port number
Management
Switch needs to have RS-232 console port for management via a console terminal or PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
24 port 10/100/1000
24 10/100/1000 Base-TX Ethernet ports
All ports can auto-negotiate between 10Mbps/ 100Mbps/ 1000Mbps, half-duplex or full duplex and flow control for half-duplex ports.
Support 8K MAC address.
32 Gbps or more Switching fabric capacity
Packet Forwarding Rate should be 35.0 Mpps
The switch must support Port Mirroring, Port Trunking and 802.3ad LACP Link Aggregation port trunks to allow creation of Ethernet channeling with other devices
Support IEEE 802.3x flow control for full-duplex mode ports.
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Directorate of Information Technology, Maharashtra State, Mumbai 32
MMHH LLAANN RRCC RRFFPP
Support 802.1D Spanning Tree Protocol(STP), 802.1S, 802.1w, Rate Limiting, 802.1Q VLAN encapsulation, Up to 255 VLANs per switch and up to 4000 VLAN
Ids
Support IGMP v1, v2 and v3 snooping
802.1p Priority Queues, port mirroring, DiffServ
Support based on 802.1p priority bits with at least 8 queues
DHCP support & DHCP snooping /relay/optional 82/server support
Shaped Round Robin (SRR) or WRR scheduling support.
Support for Strict priority queuing & Sflow
Support for IPv6 ready features with dual stack
Access control
Support port security
Support 802.1x (Port based network access control).
Support for MAC filtering.
Should support TACACS+ and RADIUS authentication
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Protocol and Traffic
Network Time Protocol or equivalent Simple Network Time Protocol support
Switch should support traffic segmentation
Traffic classification should be based on user-definable application types: TOS, DSCP, Port based, TCP/UDP port number
Management
Switch needs to have RS-232 console port for management via a console terminal or PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
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Directorate of Information Technology, Maharashtra State, Mumbai 33
MMHH LLAANN RRCC RRFFPP
48 port 10/100/1000 and 2 fibre uplinks
48 10/100/1000 Base-TX Ethernet ports and extra 2 nos 1000Base-SX/LX ports (shared or combo)
All ports can auto-negotiate between 10Mbps /100Mbps/ 1000Mbps, half-duplex or full duplex and flow control for half-duplex ports.
Support 8K MAC address.
32 Gbps or more Switching fabric capacity
Packet Forwarding Rate should be 70.0 Mpps
The switch must support Port Mirroring, Port Trunking and 802.3ad LACP Link Aggregation port trunks to allow creation of Ethernet channeling with other devices
Support IEEE 802.3x flow control for full-duplex mode ports.
Support 802.1D Spanning Tree Protocol(STP), 802.1S, 802.1w, Rate Limiting, 802.1Q VLAN encapsulation, Up to 255 VLANs per switch and up to 4000 VLAN
Ids
Support IGMP v1, v2 and v3 snooping
802.1p Priority Queues, port mirroring, DiffServ
Support based on 802.1p priority bits with at least 8 queues
DHCP support & DHCP snooping /relay/optional 82/server support
Shaped Round Robin (SRR) or WRR scheduling support.
Support for Strict priority queuing & Sflow
Support for IPv6 ready features with dual stack
Access control
Support port security
Support 802.1x (Port based network access control).
Support for MAC filtering.
Should support TACACS+ and RADIUS authentication
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Protocol and Traffic
Network Time Protocol or equivalent Simple Network Time Protocol support
Switch should support traffic segmentation
Traffic classification should be based on user-definable application types: TOS, DSCP, Port based, TCP/UDP port number
Management
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Directorate of Information Technology, Maharashtra State, Mumbai 34
MMHH LLAANN RRCC RRFFPP
Switch needs to have RS-232 console port for management via a console terminal or PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
48 port 10/100/1000
48 10/100/1000 Base-TX Ethernet ports
All ports can auto-negotiate between 10Mbps/ 100Mbps/ 1000Mbps, half-duplex or full duplex and flow control for half-duplex ports.
Support 8K MAC address.
32 Gbps or more Switching fabric capacity
Packet Forwarding Rate should be 70.0 Mpps
The switch must support Port Mirroring, Port Trunking and 802.3ad LACP Link Aggregation port trunks to allow creation of Ethernet channeling with other devices
Support IEEE 802.3x flow control for full-duplex mode ports.
Support 802.1D Spanning Tree Protocol(STP), 802.1S, 802.1w, Rate Limiting, 802.1Q VLAN encapsulation, Up to 255 VLANs per switch and up to 4000 VLAN
Ids
Support IGMP v1, v2 and v3 snooping
802.1p Priority Queues, port mirroring, DiffServ
Support based on 802.1p priority bits with at least 8 queues
DHCP support & DHCP snooping /relay/optional 82/server support
Shaped Round Robin (SRR) or WRR scheduling support.
Support for Strict priority queuing & Sflow
Support for IPv6 ready features with dual stack
Access control
Support port security
Support 802.1x (Port based network access control).
Support for MAC filtering.
Should support TACACS+ and RADIUS authentication
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Protocol and Traffic
Network Time Protocol or equivalent Simple Network Time Protocol support
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Directorate of Information Technology, Maharashtra State, Mumbai 35
MMHH LLAANN RRCC RRFFPP
Switch should support traffic segmentation
Traffic classification should be based on user-definable application types: TOS, DSCP, Port based, TCP/UDP port number
Management
Switch needs to have RS-232 console port for management via a console terminal or PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
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Directorate of Information Technology, Maharashtra State, Mumbai 36
MMHH LLAANN RRCC RRFFPP
Layer 3 Switch
(For sites with more than 250 connects)
Chassis based Layer 3 Switch
Make: Cisco, D-Link, HP-3com, Dax, Avaya-Nortel, Digisol
General Architecture
Should have redundant power supply
Should be Chassis based Design
Ethernet, Fast Ethernet, Gigabit support
Should have redundant processing engine, There should not be any impact on the performance in the event of active processing engine failure
Should have redundant FAN tray and Hot Swappable Fan tray.
N+1 / 1+1 Redundant Power Supply from day one
Hot Swap ability on all modules and Power Supply
Interface requirement
The switch should have minimum of 18 # 10/100/1000T ports, 12 # 100 TX ports, 1 # 1000SX, 1 # 1000LX.
Chassis should support be a 10 slot model for loading the above mentioned modules with minimum4 free slots.
Performance
Forwarding rate should be scalable to 350 mpps
Switch should support 100 Gbps of Switching capacity and 1Tb for Switching Backplane Bandwidth
Should have hardware based unicast, multicast and broadcast suppression.
Should support Hot-swappable power supplies and switching modules
Should have minimum 4000 active VLANs
Memory Requirement
Flash memory: The bidder should provide adequate memory to accommodate all OS features required at present or in future.
DRAM: The memory proposed for all switches should satisfy the performance requirement and should be upgradeable for future needs.
Layer 3 Features
Hot Standby Routing Protocol/VRRP v3
Static IP routing
IP routing protocols
Open Shortest Path First (OSPF), OSPF v3
Routing Information Protocol, RIP v1/v2, RIP ng for IPv6
Border Gateway Protocol Version 4 & OFPF v1, v2, and v3 for IPv6
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Directorate of Information Technology, Maharashtra State, Mumbai