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Test Your Proctoring Prowess RESULTS OF THE 2015 ANNUAL PROCTORING & LEARNER AUTHENTICATION SURVEY Provided by:

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Test Your Proctoring ProwessRESULTS OF THE 2015 ANNUAL PROCTORING & LEARNER AUTHENTICATION SURVEY

Provided by:

About the Survey

The survey was opened on January 12, 2015 and remained open for 45 days until February 26, 2015.

During this time 284 survey responses were received. Each stakeholder group was presented with

questions specific to their role.

How To Play

A multiple choice question will be displayed. Indicate you answer choice by:

A hold up 1 finger B hold up 2 fingers C hold up 3 fingers D hold up 4 fingers

Answer the subsequent question only if you correctly answered the prior question.

The last one still in the game wins a prize! OR, you may just want to see how many of the 20 items you get correct.

Common Proctoring Modality

Which proctoring modality was reported by faculty and school administrators as most commonly used? A – Approved Human Proctor B – Instructor as Proctor C – Local Test Center D – Virtual Proctoring

Common Proctoring Modality

Which proctoring modality was reported as most commonly used? A – Approved Human Proctor B – Instructor as Proctor C – Local Test Center D – Virtual Proctoring

Approved human proctor

Instructor proctored

Virtual proctoring

Local test center proctored

Location such as library, public school

Official at an institution near the learner

Corporate testing center

Other

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Proctoring Modalities

Common Learner Authentication

The most common form of learner authentication was reported as: A – Key stroke monitoring B – User name / password C – Photo ID Scanning D – Security Questions

Common Learner Authentication

The most common form of learner authentication was reported as: A – Key stroke monitoring B – User name / password C – Photo ID Scanning D – Security Questions

Satisfaction with Proctoring Modalities

With which modality of proctoring did faculty report the lowest level of satisfaction? A – Approved human proctor B – Virtual proctoring C – Location such as a library D – Corporate Testing Center

Satisfaction with Proctoring Modalities

With which modality of proctoring did faculty report the lowest level of satisfaction? A – Approved human proctor B – Virtual proctoring C – Location such as a library D – Corporate Testing Center

Note that they were most satisfied with the instructor as proctor.

Psychological Deterrent

According to faculty, which proctoring modality was the highest level of psychological deterrent to cheating. A – Instructor proctored B – Approved human proctor C – Virtual proctoring D – Local test center

Psychological Deterrent

According to faculty, which proctoring modality was the highest level of psychological deterrent to cheating. A – Instructor proctored B – Approved human proctor C – Virtual proctoring D – Local test center

Psychological Deterrent

According to students, which proctoring modality was the highest level of psychological deterrent to cheating. A – Tie between instructor proctored

and virtual proctoring B – Tie between instructor proctored and

approved human proctor C – Tie between virtual proctoring and

local test center D – Local test center

Psychological Deterrent

According to students, which proctoring modality was the highest level of psychological deterrent to cheating. A – Tie between instructor proctored

and virtual proctoring B – Tie between instructor proctored and

approved human proctor C – Tie between virtual proctoring and

local test center D – Local test center

Threat to the Quality of eLearning

What percentage of faculty considered issues related to proctoring a high level of threat to the reputation of the quality of eLearning. A – 24% B – 32% C – 38% D – 44%

Threat to the Quality of eLearning

What percentage of faculty considered issues related to proctoring a high level of threat to the reputation of the quality of eLearning. A – 24% B – 32% C – 38% D – 44%

Learner authentication was also considered a high threat.

Cost of Proctoring

What is the average cost for a one-hour proctored testing session? A - $15 B - $20 C - $25 D - $40

Cost of Proctoring

What is the average cost for a one-hour proctored testing session? A - $15 B - $20 C - $25 D - $40

Proctor Identification

When a student has to locate a proctor, how do most learners become aware of a proctor’s services? Prior relationship with the proctor Proctor database such as SmarterProctoring Referral from the learner’s faculty member

or school The learner finds the proctor based on

criteria set by the school.

Proctor Identification

When a student has to locate a proctor, how do most learners become aware of a proctor’s services? Prior relationship with the proctor Proctor database such as SmarterProctoring Referral from the learner’s faculty member

or school The learner finds the proctor based on

criteria set by the school.

Proctor’s Challenges

What did proctors rate as their most common challenges? Not enough revenue to justify the proctor’s time. Technology such as lock-down browsers Communications with the learner, faculty

and/or school Being identified to serve as a proctor.

Proctor’s Challenges

What did proctors rate as their most common challenges? A - Not enough revenue to justify the proctor’s time. B - Technology such as lock-down browsers C - Communications with the learner, faculty

and/or school D - Being identified to serve as a proctor.

Proctor’s Improvements

What would proctors like to see improved in the proctoring process? A – Assignment scheduling B – Communications with learner C – Proctoring protocols D – Proctoring technology

Proctor’s Improvements

What would proctors like to see improved in the proctoring process? A – Assignment scheduling B – Communications with learner C – Proctoring protocols D – Proctoring technology

Proctor Training

How did most proctors rate the training they have received for serving as a proctor? A – Very weak B – Weak C – Strong D – Very Strong

Proctor Training

How did most proctors rate the training they have received for serving as a proctor? A – Very weak B – Weak C – Strong D – Very Strong

Important Issues

What are the most important issues to School Administrators relative to testing integrity? A – Cost to the learner B – Cost to the institution C – Tie between cost to the learner and

learner authentication D – Time between proctoring policies and

cost to the institution

Important Issues

What are the most important issues to School Administrators relative to testing integrity? A – Cost to the learner B – Cost to the institution C – Tie between cost to the learner and

learner authentication D – Time between proctoring policies and

cost to the institution

School leaders are least concerned with proctoring technologies

Instance of Learner Authentication

At what point in the student experience is learner authentication most often conducted? A - At onset of an exam B – At course registration C – At enrollment D – At multiple times

Instance of Learner Authentication

At what point in the student experience is learner authentication most often conducted? A - At onset of an exam B – At course registration C – At enrollment D – At multiple times

Payment of Proctoring Fees

When a fee is charged for proctoring services who is most likely to pay? A – School pays B – Learner pays C – Learner and school share the expense D – Depends on the situation

Payment of Proctoring Fees

When a fee is charged for proctoring services who is most likely to pay? A – School pays B – Learner pays C – Learner and school share the expense D – Depends on the situation

Preferred Proctoring Modality

Which proctoring modality is most preferred by students? A – Approved human proctor B – Local test center C – Virtual proctoring D – Instructor proctored

Preferred Proctoring Modality

Which proctoring modality is most preferred by students? A – Approved human proctor B – Local test center C – Virtual proctoring D – Instructor proctored

Difficulty to Cheat

According to students, in which proctoring modality would it be most difficult to cheat? A – Approved human proctor B – Corporate testing center C – Location such as a library D – Virtual proctoring

Difficulty to Cheat

According to students, in which proctoring modality would it be most difficult to cheat? A – Approved human proctor B – Corporate testing center C – Location such as a library D – Virtual proctoring

Types of Exams

Which types of tests are most often proctored by testing centers on college campuses? Make up exams Disability accommodation exams Distance education exams CLEP exams

Types of Exams

Which types of tests are most often proctored by testing centers on college campuses? Make up exams Disability accommodation exams Distance education exams Early take exams

Scheduling a Testing Center

What is the most common way offered for students to register a testing session at a testing center on a college campus? A – Email B – In person C – Online D - Telephone

Scheduling a Testing Center

What is the most common way offered for students to register a testing session at a testing center on a college campus? A – Email B – In person C – Online D - Telephone

Email In Person Online Telephone0

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35 33

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Exceptionality Protocol

What is the most common protocol for when a testing exceptionality occurs? Learner is not confronted Learner is confronted Learner asked to leave Incident documented

Exceptionality Protocol

What is the most common protocol for when a testing exceptionality occurs? A - Learner is not confronted B - Learner is confronted C - Learner asked to leave D - Incident documented

Form of Payment

What form of payment is most commonly accepted by testing centers on college campuses? A – Check B – Cash C – Credit Card D – Financial Aid Voucher

Form of Payment

What form of payment is most commonly accepted by testing centers on college campuses? A – Check B – Cash C – Credit Card D – Financial Aid Voucher