tfe agent module demonstration presentation
TRANSCRIPT
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Developed by,
Step – by – StepFor Agencies
04/15/2023
Introduction
• Different levels of Access• Agencies also have two levels:
1- Control Panel and 2- Staff (to identify booking owners.)
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Overview
• Agency and Agency Staff Control Panels look alike but have different powers.
• Each staff member belongs to an Agency and has her/his profile within that Agency.
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Jim
TarzanTed
Teresa
Juan
Mary
JaneAgency ABC Travel
ABC Travel
04/15/2023
Agent Log-in
• If you log-in as Agent/Agency, you are Powerful.
• It’s the Agency Control Panel.• We’ll talk about this “Do not show US Carriers
flights via the USA” later.
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Create Agency Staff
• It takes about a minute or less to create a log-in ID for each of your staff
• When they log-in with their Unique ID, their booking email notifications will be Unique (officeIDStaffID) in the Subject line of email notifications of bookings.
• For example: 1853MariaThis combination doesnot happen in real life.Use it to filter andredirect emails
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Agency Staff logged in
• Once you created Agent staff you will be able to access the Agent Staff panel
• Log-in as Staff i.e., Maria or Joe or Superstaff
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Let’s start Booking• We all know: From, To, Dates, OW, RT or
OpenJaw. • All the rest is pretty self-explanatory except: Do not show US Carrier flights via the USA
• This means that the engine will ignore any itinerary which has any of the following Carriers in any segment(s): AA CO DL NW UA US (the majors)
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Trip Types
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Fare Quote (FQ)
9Click on a FB to read the fare’s Rules
Fare Quote (FQ) Pages
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Each Fare Basis displays ONLY once. You will not see
1,186 results or page 1 through page 6,666
Fare Quote (FQ)
11Click on a FB to read the Fares/Rules
Fare Rules
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If you click on a link under “Class Column” you can view fare rules for that air fare. Each heading is expandable (and collapsible when expanded).
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Fare RulesYou can expand or collapse any one or more rules.
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Shopping Comparison
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Shopping Comparison
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Calendar Shopping LX
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Calendar Shopping. All Airlines
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Flight Options
Click any outbound with any inbound
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Mix and Match
Side-by-side sliding Options
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Book
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Select an inbound (i/b) and Book Selected flights
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Seat Maps
• Click on the Seat Map icon to select seats
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Seat Selection
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Flights have been selected and booked
• Enter Pax Data• System will let
you knowwhich items are mandatory,
• and will “remind” youabout some that “might”be needed, such as DOB.
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Delivery and FOP
• Quite self-explanatory• CC Payment can be applied immediately• Pay later means just that. Agent has to apply
payment by the option date that will be signified.
• If FOP will beAgency Cheque,please click on… Pay later …
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PNR Created
• Record Locator obtained (and an internal ID created).
• A notification email will be sent. • And you can request a passive (YK) PNR to be
created and released to your own Sabre PCC
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Contact
The Flight Engine (TFE) Team
• 1-855-358-3646 • [email protected]• [email protected]• [email protected]
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