The Art of DataData and Charts

Office of Performance Management

For more information on these charts, contact:

Kate Bender (kate.bender@kcmo.org or 816-513-6567) or

Julie Steenson (julie.steenson@kcmo.org or 816-513-6568)

Information on “The Art of Data”

• ArtsKC is teaming up with the City of Kansas City, Missouri’s Office of Performance Management, City Communications Office, Office of Culture and Creative Services and Office of Mayor Sly James to create an exhibition that will generate new dialogue about the arts and the city

• To celebrate the city’s creativity, the City of Kansas City, Missouri seeks conceptual proposals from professional artists or collaborative artist teams to design and create artwork that responds, reflects or reinterprets the city’s performance data for an exhibition entitled The Art of Data. The temporary exhibition is intended to engage artists in telling the story of the city and its neighborhoods, to cultivate curiosity and spark imagination, and to engage community in meaningful dialogue about the place we call home.

• Artists can respond to one or more pieces of performance data, which are shown following this slide. More information and context for these charts is available in a separate document entitled “The Art of Data Descriptions and Context.” The budget for each commissioned artwork shall be $500, with up to 10 conceptual proposals selected for the exhibition.

• Artists interested in submitting a proposal can find more information here: www.kcmo.gov/artofdata

• The Art of Data will be on exhibit at ArtsKC beginning on June 5, 2015, and then throughout the month of June.

Life Expectancy by Zip Code, Kansas City, MO 2008-2012

Life expectancy Nonwhite

Below poverty* Median family*

(year) % % income ($)

80-83 years 11.3 8.0 92,258

73-79 years 35.6 21.3 53,264

70-72 years 82.4 37.4 27,899

*Too small population to calculate life expectancy

64153 64154 64156

64163

64155

6411964151

64134

64129

64120

64157

64161

64132

64138

64149

64131

64116

64130

64137

64117

64136

64118

64160

64164

64139

64133

64127

64165

64133

64108

64133

64128

64147

64111

64158

64109

64126

64118

64112

64124

64114

6414664145

64110

64113

64152

64079

64106

64166

64123

64125

64012

64152

6410564101

64102

64167

64030

64079

64081

64079

64152

Life expectancy

80-83 years

73-79 years

70-72 years

Too small pop.*

* 2008-2012 American Community Survey 5-Year Estimates

Source: Kansas City Health Department

Operating Expenditures by Citywide Goal Area

$0

$50,000,000

$100,000,000

$150,000,000

$200,000,000

$250,000,000

$300,000,000

$350,000,000

$400,000,000

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Public Safety @ 4.21%average per year

Public Infrastructure @1.31% average per year

Neighborhood Livability @1.35% average per year

Healthy Community @2.85% average per year

Governance @ 3.68%average per year

Economic Growth @ -0.31%average per year

Source: Financial Trend Monitoring System (FTMS)

Citizen Satisfaction with “Overall Value that You Receive For Your City Tax Dollars and Fees”

25% 30% 32% 28% 27% 31% 32% 35% 37% 37%

31%34% 33% 33% 32%

31% 34% 33% 33% 33%

44%37% 36% 38% 41% 37% 34% 32% 30% 30%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2005 2006 2007 2008 FY2010 FY2011 FY2012 FY2013 FY2014 FY2015Q1

Satisfied/Very Satisfied Neutral Dissatisfied/Very Dissatisfied

National large city average in 2014 = 36%

Source: Citizen Survey, 2005-FY2015

Kansas City Homicides: 1926 to Projected 2014

74

0

20

40

60

80

100

120

140

1601

92

6

19

29

19

32

19

35

19

38

19

41

19

44

19

47

19

50

19

53

19

56

19

59

19

62

19

65

19

68

19

71

19

74

19

77

19

80

19

83

19

86

19

89

19

92

19

95

19

98

20

01

20

04

20

07

20

10

20

13

Nu

mb

er

of

ho

mic

ide

s

Chart with final 2014 data can also be found on: kcstat.kcmo.org

Source: KCNoVA and Dr. Ken Novak (UMKC)

Citizen Satisfaction with “Overall Feeling of Safety in the City” and “How Safe You Feel In Your Neighborhood”

Overall Feeling of Safety in the City How Safe You Feel in Your Neighborhood

LEGENDMean rating on a 5-point scale, where:

1.0-1.8 Very Dissatisfied

1.8-2.6 Dissatisfied

2.6-3.4 Neutral

3.4-4.2 Satisfied

4.2-5.0 Very Satisfied

Other (no responses)

LEGENDMean rating on a 5-point scale, where:

1.0-1.8 Very Dissatisfied

1.8-2.6 Dissatisfied

2.6-3.4 Neutral

3.4-4.2 Satisfied

4.2-5.0 Very Satisfied

Other (no responses)

Source: FY2014 Citizen Survey –ETC Institute

8

$800,000,000 + announced public/private investment since the streetcar TDD was approved by voters.

$250,000,000 across 13 projects stated in a published quote that the streetcar was a factor in their move to the TDD.

Source: City Planning and Development/City Manager’s Office

Economic Impact of Streetcar: Public/Private Sector Investment Near Streetcar

Property Violation Cases Created Each Week

0

200

400

600

800

1000

1200M

ar-W

k 3

Mar

-Wk

4A

pr-

Wk

1A

pr-

Wk

2A

pr-

Wk

3A

pr-

Wk

4M

ay-W

k 1

May

-Wk

2M

ay-W

k 3

May

-Wk

4M

ay-W

k 5

Jun

-Wk

1Ju

n-W

k 2

Jun

-Wk

3Ju

n-W

k 4

Jul-

Wk

1Ju

l-W

k 2

Jul-

Wk

3Ju

l-W

k 4

Au

g-W

k 1

Au

g-W

k 2

Au

g-W

k 3

Au

g-W

k 4

Au

g-W

k 5

Sep

t-W

k 1

Sep

t-W

k 2

Sep

t-W

k 3

Sep

t-W

k 4

Oct

-Wk

1O

ct-W

k 2

Oct

-Wk

3O

ct-W

k 4

No

v-W

k 1

No

v-W

k 2

No

v-W

k 3

No

v-W

k 4

No

v-W

k 5

2011 2012 2013 2014 Average Cases Created Per Week, YTD

2011 498/Week

2012 451/Week

2013 493/Week

2014 491/Week

612011 592012 532013 522014

Historic NPD inspector staffing levels

Source: Peoplesoft CRM 311 Service Request System; Neighborhood and Housing Services

311 Matrix: Service Request Timeliness and Customer Satisfaction by Department Work Group (FY2014)

CMO 311 Support

HD Bedbugs

WSD CSD Sups

Law

WSD W&S Engin

PW Snow Admin

PR North

WSD Ice Abate

PW Traffic Permits

WSD SW Billing

PW Traf Studies

NHS NPD

CMO 311 Sups

PW Preserv

PW Capital

PW ST AdmNHS NPD Abate

CMO 311

PW Snow

PW SW Admin

WSD CSD

PW Admin

WSD Admin

PW Sidewalks

WSD Billing

CMO PIAC

PR Landscaping

NHS AHPS Admin

WSD CH Staff

PR ROW MOW

PW Signals

WSD SW

WSD Pipeline

PW D3

PW D2PR Planning

PW Signs

WSD MFS

PR Forestry

WSD RestorationNHS AHPS

WSD Leaf Brush

WSD CSD Office

PW SW

HD NoisePW Dist 1

WSD WW

WSD SW Engin

WSD Remittance

PW Rural ROW

PR South

HD RatPW Streetlights

PR Central

WSD Lab

KCPD Parking

HD FoodMC Cust Svc

CPD Investigations

40%

50%

60%

70%

80%

90%

100%

20% 30% 40% 50% 60% 70% 80% 90% 100%

CU

STO

MER

SA

TISF

AC

TIO

N (

% S

atis

fie

d)

TIMEFRAME (% Closed within Established Service Level)

Ne

ed

to

Ass

ess

Ti

mef

ram

es

M

ost

Em

ph

asis

Ne

ed

ed

Ne

ed

to A

ssess Q

uality

Main

tain Se

rvice

Level

Source: Peoplesoft CRM 311 Service Request Data and 311 Customer Survey

Citizen Survey: “What are Your Top 2 Preferred Methods of Receiving Information from the City?”

Source: Citizen Survey, FY13 – FY15 Q1 (kcstat.kcmo.org)

66%

61%

76%

34%

45%

48%

53%

60%

62%

57%

40%

40%

28%

26%

0% 20% 40% 60% 80%

Adequacy of Street Lighting

Snow Removal on MAJOR streets

Street Signs and Traffic Signals

Snow Removal on RESIDENTIAL streets

Maintenance of streets in YOUR neighborhood

Maintenance of city streets

Condition of sidewalks in the city

Percent of Citizens Satisfied/Very Satisfied

KCMO FY2013-14 FY2014 National Average

Citizen Satisfaction with Streets vs. National Average

=Exceeding NationalAverage for cities w/

population 250k or more

Source: Citizen Satisfaction Survey - ETC Institute (2014)