the benefits of digital loyalty programs. customers want loyalty programs
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The Benefits of Digital Loyalty Programs
Customers want loyalty programs
Customers want loyalty programs• Consumers spending is higher with the loyalty program
• Customers want to hear from their loyalty program provider!
Benefits of our loyalty program
•Based on points (amounts spent), not “punches” (visits or units bought)
•Secure (only employees enter points, with max amount set by admin)
•Easy for customers and staff (no delays in rush hour)
•Custom design and branding options
•Give points for social sharing or “bring a friend” actions
•Detailed reports on customer behavior and spending
Secure and easy
•Only authorized employees can enter points
•Points entered over “max” amount require approval by admin
•Customers simply provide their phone number for look up.
Secure and easy
•Customizable registration form customers can fill out on smart phones or tablets/kiosks
•Customers can see their balance, reward eligibility and additional social sharing actions they can take to earn points
•No logins needed for customers (phone number only).
Incentives to join
•100% Customizable loyalty program landing pages.
•Give points/rewards for joining.
Advanced reporting and personalized offers
Examples of reports:
•See a list of customers who have not visited in the last 3 months (send them a “come back” coupon)
•Get a list of most spending or least spending customers
•See what customers have birthdays coming up
•Send personalized offers based on your criteria.