The Best in Heritage©

Projects of Influence

14th Edition

In partnership with Europa Nostraand the Endowment Fund of ICOM

24 - 26 September 2015

Dubrovnik, Croatia

Projects of Influence

14th Edition

24 - 26 September 2015

Dubrovnik, Croatia

The Best in Heritage©

E = excellence

m = memory,

museums,

monuments

c = communication

E=m.c2

In 2014, more than 50 major award schemes have announced some 300 award winning museum, heritage and conserva-tion projects from around the world.

Out of this list of extraordinary achieve-ments, the Best in Heritage Advisory board has approved a selection of the 28 most innovative and professionally interesting candidates. They represent a fine and balanced variety of public quality brought together in a strive – for professional ex-cellence.

All of the featured laureates, coming from diverse cultures and social circumstances, have been previously acclaimed by accom-plished and responsible juries. We only assist their choice in their gaining further recognition and serve as inspiration to oth-ers.

Why the Event?

Heritage professionals need quality infor-mation and benchmarking occasions in the world where constant change and scarcity require new effectiveness and creativity. Our aim is to give these chosen examples of the best practice an opportunity of in-fluence and professional verification. The participants can expect a good insight into trends and tendencies of the sector.

It is an annual, global survey of award-win-ning museum, heritage and conservation projects. The conference takes place always in the last week of September, in UNESCO World heritage city of Dubrovnik. There, in the charming ambience of the old theatre, the award winners from the previ-ous year, coming from all over the world, present their success stories. It is a rare occasion where the top professional world meets best projects conceived and imple-mented by civil society organisations, both belonging to the growing heritage sector.

What is the Best in Heritage?

Why participate?

In partnership with Europa Nostra

& the Endowment fund of ICOM

In addition to inspiring array of best prac-tices, the programme features rich social and cultural content organised with help of Dubrovnik Museums, all taking place in the Renaissance city core of Dubrovnik. The gathering is ideal for networking, estab-lishing personal contacts and discussing potential collaboration.

All registered participants will, at the end of the programme, cast their vote for a project they find most influental, by its per-suasiveness and credibility. This privileged project will be announced at the Closing ceremony.

Registrations open on 24th at the lobby of the Theatre Marin Držić in the very heart of the city of Dubrovnik.

Best in Heritage is organised in partnership with Europa Nostra and the Endowment fund of ICOM, supported by Croatian Min-istry of culture and the City of Dubrovnik. Registration fees are quite reasonable and include 3 days of programme, dinners, concerts, parties, guided city and museum tours and promotional materials.

About the City Walls

The Walls of Dubrovnik are a series of de-fensive stone walls that have surrounded and protected the citizens of the afterward proclaimed city-state. With numerous ad-ditions and modifications throughout their history, they have been considered to be amongst the great fortification systems deriving from the Middle Ages. The pres-ent shape of the walls was defined in the 14th century after the city gained its full independence from Venetian suzerainty, but the peak of its construction lasted from the beginning of the 15th century until the latter half of the 16th century.

Dubrovnik City Walls Guided Tour

By the kind courtesy of Dubrovnik Tourist board, participants have a free, guided city walls tour organised on Thursday, with two timeslots, at 13:00 and 16:00 hours. The walk is around 2 kilometres long and takes about two hours. It is advisable to have some head gear and sun protection, and to be ready for heritage industry surpris-es, like stumbling upon the latest Game of Thrones episode shooting location few feet bellow you.

september 25th, 13.00 and 16.00 hours

The Keynote address will be delivered by the last year’s winner of the best formal presentation, Carl Depauw, the now for-mer director of Antwerpen’s Museum aan de Stroom, laureate of Europen Museum Forum’s Silletto Prize in 2013. Carl, as the bearer of the participants’ recognition will go further than presenting the Mu-seum. The aim is to offer perspectives on professional quality centered prevailingly upon public quality of the projects and in-stitutions. We hold that public quality is a superior to others and implying them.

Keynote Speech

Opening Ceremony

september 25th, 19:30 hours

september 25th, 18:45 - 21.00 hours

The opening ceremony has been shortened to enable only our main partner and main patron express their continuing support and allow the time to listen to a brief greet-ing address of the Mayor of Dubrovnik. Thus we gain more time for a brief introduction into the specific nature of conference and the key-note speech. The two should set up the tone and prepare the participants for the dense two day survey of best practices.

The Sponza Palace is a 16th-century palace, built in a mixed Gothic and Re-naissance style. During history it had a variety of public functions, including Customs office, Treasury, Bank, Mint and School. It became the cultural centre of the Republic of Ragusa with the estab-lishment of the Academia dei Concordi, a literary academy, in the 16th century. Additionally, the Palace’s atrium served as a trading centre and business meeting place. Today the Palace is home to the City Archives.

Venue: Sponza Palace

Welcome Dinner

After the opening ceremony in Marin Držić Theatre, the Welcome dinner party will be served at Sponza Palace. The good food and Dalmatian wine will help relaxed at-mosphere of the start: usuaally a great setting for making new and meeting old friends. This magnificant venue has been provided by kind courtesy of Dubrovnik Ar-chives.

september 25th, 21:00 - 23.00 hours

The Main Programme

In 4 sessions spanning across two days, 28 laureates will present their projects and institutions. They come from all over the world, to share their achievements. Out of 25 minutes at disposal, 5 is advised as interaction wit the audienceminutes to interact with the audience. The present-ers are given guidelines to prepare quality presentations in line with the expectations of attending professionals. All sessions are led by experienced moderators,who make sure that all goes smoothly and nothing is missed.

date andd time

DIRECTOR

Feride Çelik

Feride worked pre-vioulsy as Contem-porary Art Curator in Deyim Gallery and Office Direc-tor in 2002 Health Services and Med-ical Equipment Company. She is a

graduate of Art Management Program at University of Yeditepe and has degree in Fine Arts Undergraduate Program at Old Dominion and of Business Management in Undergraduate Program of University of Marmara. She is currently preparing a the-sis for her PhD in Art Theory at University of Isık.

Here a high quality contemporary art col-lection, and an anonymous paintings col-lection featuring original examples of local handcraft lay side by side. The museum is a cultural center of interaction that brings traditional and contemporary art together for the artists and researchers. Revitaliz-ing a shattered cultural scene, caused by high immigration, developing projects to contribute to the sustainability of cultural memory, organizing workshops aiming to improve women employment in the region and to enable the local people to reach fi-nancial resources to sustain their lives in the area they live in, are the main focus of the Baksı Culture and Art Foundation.

The Utopia That Comes True: Baksı

1.

Baksi Museumbayburt, turkey

european museum forum / council of europe museum prize 2014 winner

september 25th 9:30 - 9:55

project manager

Edina Mató

One of the founding member of the as-sociation, sociolo-gist, teacher. From 2007 Edina has lead and co-man-aged several pro-jects of the Asso-ciation, which have

included several activities like oral history research, volunteer coordination, spread-ing cultural heritage awareness among youngsters, environment preserving com-munity actions etc. At the moment she is a co-manager of the project Átjáró-Tanoda, where after school activities are provided for underprivileged children.

PASSAGE - From the rust-zone into a new Miskolc

The Átjáró (Passage) project is a mul-ti-level, complex programme consisting of several subprojects. The programme on hand hand focuses on the preservation and raising awareness of the intellectual cultural heritage and on the other hand on the revitalisation and presentation of built heritage. The objective is the development of local, Miskolcian identity so that the citizens can appropriate and identify the „sense of place” of urban areas and spac-es and to bring its history closer to peo-ple, thereby canonizing it as an alternative urban history and to help getting over the trauma following the collapse of the heavy industry.

2.miskolc, hungary

september 25th 9:55 - 10:20

eu prize for cultural heritage / europa nostra award 2014 winner

From a Rusty City to a New Miskolc

date andd time

DIRECTOR

Michael A. Mares

Both Museum di-rector and scien-tist, Mares has a rodent, a bat, and a parasite named af-ter him. He received a biology degree at the University of New Mexico, an MS

from Fort Hays Kansas State University, and a PhD from the University of Texas at Austin. Mares has published 12 books and more than 200 scientific papers. He is a fellow of the American Association for the Advancement of Science, former president of the Natural Science Collections Alliance and American Society of Mammalogists.

Over 100 years the museum collections grew at phenomenal rates, reaching more than 10 million specimens and objects today. In 2000, the museum moved into a 198,000-square-foot facility on a 40-acre site at the University of Oklahoma in Nor-man. The museum has a dual role as the designated museum of natural history for Oklahoma, and as a teaching and research unit of the university. A very strong team of staff members works collaboratively to create state-of-the-art exhibits and programs and the museum has a strong research culture, curators, and the unique exhibit experience, all of which enable it to surpass what many university museums are able to achieve.

From Horse Barns to the White House: A Prairie Museum Wins the National Medal

3.national medal for museum and library service 2014 laureate

norman, united states

Sam Noble Oklahoma Museum of Natural History

september 25th 10:20 - 10:45

welch

creative

date andd time

Collecting and Researching the Regional Natural Heritage dIrector

Željka Modrić Surina

Željka graduated, mastered and re-ceived a PhD in Bi-ology, Ecology from the University of Zagreb. Her main research interests are flora, vegeta-tion, ecology and

hydrology of mires and other fresh water habitats. She has been working at the Nat-ural History Museum Rijeka since 2003 as a curator/senior curator in charge of botanical collections as well as a museum educator. In 2013 she was appointed as a director of the Museum.

4.

croatian museum association prize for permanent exhibition 2014

rijeka, croatia

Natural History Museum Rijeka

Natural History Museum Rijeka is a re-gional specialized museum founded in 1876 and opened for the public in 1946. The Museum staff continuously researches and systematically collects the natural heritage of wider region so the Museum currently holds around 90.000 specimens organized in minerals, rocks, fossils, plants and an-imals collections some of which with the international importance. The Museum, operating on two locations, in Rijeka and in Brod na Kupi, takes special care in com-municating and bonding with it’s audienc-es through exhibitions and rich educational programme, always trying to find new and innovative ways and viewpoints in doing so.

september 25th 10:45 - 11:10

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The Soft Power in the Hands of Museums DIRECTOR

Dr. Michele Lanzinger

Since 1992 Direc-tor of Museo Tri-dentino di Scienze Naturali, he has a PhD. degree in Paleoanthropolo-gy. Dr. Lanzinger published number of scientific papers

and reviews on early population of the Alps in Late Pleistocene. Recently he published articles on science museology. He served for two mandates as President of the Ital-ian Association of Scientific Museums and as member of the Board of the ICOM Italy. He teaches science communication at the Faculty of Science of Trento University.

There is some sort of Soft power in the hands of museums which influences soci-ety and changes the public opinion thanks to their actions of attracting, persuading and integrating the collective intelligence of different communities of dwellers, vis-itors and policy makers. The MUSE case history provides a concrete example - the huge visitor number is changing the tour-istic perception of Trento; the effect im-pacts firstly on the different perception and consequent different organization of the city from the urbanistic point of view and, secondly, on the increasing relevance and reputation of the city as cultural hub.

5.

trento, italy

european museum academy / micheletti award 2014 winner

MUSE - Museo delle Scienze

september 25th 11:40 - 12:05

5.With Focus on Regional History, Culture and Art

Opened in December 2008, Ningbo Mu-seum is a comprehensive museum that focuses on regional history, culture and art. With a collection of 60.000 pieces of bronze, silver, jade ware, porcelain, bam-boo carving, calligraphy and painting, folk custom objects, from prehistoric “Hemudu Culture” to modern times. A signature pro-ject by Wang Shu, the first Chinese to win the “Pritzker Architecture Prize” in year 2012, Ningbo Museum is well-known for its spectacular architecture, as well as be-ing a cultural landmark of the Ningbo city, which has 7,000 years of history.

actIng dIrector

Qi Yingchun got her Bachelor’s degree in Russia from PLA Uni-versity of Foreign Language in 1999. She began work as a professional Rus-sian-Chinese in-

terpreter for PLA, and later worked as ad-ministrative officer for PLA. Ms. Qi came to work as HR specialist for Ningbo Bureau of Culture Radio & TV, Press and Publication, and later became Chief of HR department in December 2014, she became acting di-rector of Ningbo Museum.

Qi Yingchun

september 25th 12:05 - 12:30

6.chinese museum association - most innovative museums award 2014

Ningbo Museumningbo, china

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HEAD, Barbara Van der Wee Architects

Barbara Van der Wee

Barbara graduat-ed as an architect from St-Lukas Ar-chitectuurinstituut in Brussels and obtained a Master Degree at the Ray-mond Lemaire In-ternational Centre

for Conservation, where she is today pro-gram director and teaching conservation practice. She is head of ‘Barbara Van der Wee Architects’, her private studio for ar-chitecture, specialized in the conservation of 19th & 20th century heritage, with ex-ceptional expertise in the restoration and rehabilitation of Art Nouveau buildings.

The Horta Museum is located in the private house and studio of the architect Victor Horta (1861-1947). Build between 1898 and 1901 at 23-25, rue Américaine in Brussels, the two buildings are typical of Art Nou-veau at its height and conceived as a total work of art. In 1989 a global plan for the re-habilitation of the complex was developed and carried out in 6 restoration campaigns spread over 20 years. The Horta Museum today consist besides museum and ac-commodation spaces for the visitors, also a study and research centre on the Art Nouveau and disposes of Horta’s personal archives and an impressive library.

Restoring the House of Leading Art Nouveau Architect

brussels, belgium

Horta Museumeu prize for cultural heritage / europa nostra award 2014 laureate

september 25th 12:30 - 12:55 phot

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manager

Liina Valdmann has a bachelor’s degree in pedagogy from University of Tar-tu. Since 2009 she has been working in Ilon’s wonder-land, Ilon Wikland’s gallery and theme

centre as manager. Liina enjoys being sur-rounded by magical art of Ilon Wikland and to be reminded of her wonderful childhood and love for reading. She does her best to share these affections with the visitors of the gallery.

Liina Valdmann

Ilon`s Wonderland in Haapsalu was es-tablished in 2006 as a gallery and in 2009 as an activity centre. Haapsalu is an idyllic small town where Ilon Wikland spent the best days of her childhood with her grand-parents. Ilon as an artist has given life to many fabulous characters that are known to the world mostly through the stories of Astrid Lindgren. At Ilon`s Wonderland one can admire Ilon’s illustrations, see Karlsson`s cubby, bake ginger cookies during Christmas-time, make art in our handicraft houses, watch films, feel cosy at Ilon`s kitchen, play games in the play yard and playroom.

Celebrating the Art of Ilon Wikland

8.

haapsalu, estonia

Ilon’s Wonderland “I am always here. Ilon”

estonian museum award 2014 for permanent exhibition

september 25th 15:00 - 15:25

photo m

onica sch

neider

Nicola has a degree in Civil Engineering and a Master de-gree in Restoration of Monuments. He is Cultural Herit-age Restorer, ARB registered Archi-tect, certified as

Specialist Conservation Architect at Royal Institute of British Architects. He has been Coordinator and designer for the restora-tion of more than 200 monuments worth about 100 Million Euro in Italy and abroad. He is consultant for the Turkish Rectorate General of Foundations (VGM), for Italian Trade Agency and for Assorestauro.

ARCHITECTUAL AND RESTORATION DESIGNER, SITE MANAGER

Eng.Arch. Nicola BerlucchiA New Life for Bergamo’sTeatro Sociale

The philosophy adopted for restoration was not inspired by the school of pure conservation, nor the in-style recovery, although philological; the designers have been inspired by a sort of “Critical and Conservative Restoration”, an approach that includes measures not deliberately prevaricating or breaking, compared to traditional materials found in the build-ing, with an approach that does not want to stand out on the existing, but to restore decorum and unity only if possible, without the need to retain outright or to act with imitative integrations and additions.The final result was a theatre as if it had been well maintained over time, softening the effects of degradation and abandonment.

eu prize for cultural heritage / europa nostra award 2014 laureate

bergamo, italy

Teatro Sociale

9.september 25th 15:25 - 15:50

date andd time9.dIrector of exhIbItIons and InternatIonal affaIrs

Hélène BernierRereading the Past, Sharing the Present, Dreaming the Future

Hélene Bernier holds a B.A. in communicat ion . She first joined the Musée de la civili-sation team in 1990 as a project man-ager, and became director of the

Department of international exhibitions in 1994. In 2002, Ms. Bernier temporarily left the Musuem to join the Conseil des arts et des lettres du Québec (CALQ), where she has been the director of two different de-partments. In January 2011 she returned to the Musée de la civilisation as Director of exhibitions and international affairs.

The museum’s intention is to be a priv-ileged partner to Aboriginal peoples in the protection and promotion of their identities, helping to make their realities, heritage, and cultures known, and seeking their participation in museum activities and projects that concern them. In 2013, after a landmark exercise in “collaborative leadership” with the Aboriginal Nations of Québec, the Musée inaugurated This Is Our Story: First Nations and Inuit in the 21st Century. First Nations and Inuit people were not only consulted, but active partic-ipants in developing the concept, content, and design of the exhibition, in an exhaus-tive process that lasted 38 months.

10.

2014 governer general’s history award for excellence in museums: history alive! winner

Quebec, canada

Les Musees de la Civilisation

september 25th 15:50 - 16:15phot

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DIRECTOR

Trevor White

A writer, play-wright, food critic, magazine pub-lisher, museum director and so-cial entrepreneur, Trevor has written about food for fif-teen years. He has

a diploma in Theatre Studies from Trinity College Dublin. He was Deputy Editor of Food & Wine Magazine 1996-98,Editor of America’s Elite 1000 1998-2000, Publisher of The Dubliner Magazine 2000-2008 and currently is Director of City of a Thousand Welcomes and Little Museum of Dublin.

How to Open a Museum With No Experience, No Money and Nothing to Display

For many years, Dublin was one of the only capitals in Europe without a museum dedicated to its own history. In 2011, Tre-vor White and a friend launched a small museum of the city. As neither of them had any experience or qualifications in the heritage industry, the establishment of the museum has been described as a minor miracle, and not just because of lack of qualifications. The museum was created at the height of a recession with practically no funding. How they managed to keep this people’s museum going, and what are the plans for the future, will form the basis of this presentation in Dubrovnik.

11.

dublin, ireland

Little Museum of Dublindavid manley award - emerging entrepreneur award 2014 laureate

september 25th 16:15 - 16:40

Dragomirna Church’s 17th Century Frescoes

date andd time 12.

sucueva, romania

eu prize for cultural heritage / europa nostra public choice award 2014

Dragomirna Church’s 17th Century Frescoes

The Value of 17th Century Mural Painting Rediscovered Through Restoration

The Church of the Descent of the Holy Spirit is part of the Dragomirna Monastery compound, built in 1609 and decorated by the Moldavian metropolitan bishop. The church ends the series of 16th century Moldavian churches and opens another era in the religious architecture by exceed-ing the pattern of the Moldavian medieval style, differentiating itself through the ar-chitectural dimensions and shapes. The restoration of this monument was not an easy task. The Jury of the Awards praised this project’s high-level of professionalism and very sophisticated conservation. The restorers used traditional, natural materi-als and have done an outstanding job.

Carmen Cecilia Solomonea is con-servation specialist and member of the Commission of Ar-tistic Components within the Ministry of Culture, Roma-nia. Carmen, was

awarded, in 2008 by the National Univer-sity of Arts, the title of Doctor of Arts with the paper Restoration of mural paintings in medieval churches in Moldavia. With an experience of over 20 years within the George Enescu University of Arts she holds the title of Conf. Univ. and is the head of the Mural Art, Restoration and Art History dpt.

Carmen Cecilia Solomonea

conservatIon specIalIst

september 25th 17:10 -17:35

date andd time

& Nana Bernhardt

Marianne Grymer Bargeman

Marianne Grymer Bargeman is Head of the Children & Youth Department at the SMK and author of childrens’ books. She holds a MA degree in Art History from the

University of Copenhagen, Universiteit van Amsterdam, and holds a BA in Compara-tive Literature and a management degree. Nana Bernhardt is Head of School pro-grammes at the SMK and Skoletjenesten/Education Centre. She holds a MA degree in Art History from the University of Copen-hagen and the Université Paris-Sorbonne.

The World of Art Can be Reached by Many Roads

European Museum Academy’s jury “.. was unanimous in praising the in-depth and high quality presentation, materials and programmes for children, which they considered unique for an art museum. Children are taken seriously by curators and director, and ideas from the children’s presentation are adapted in the main mu-seum. Complex subjects, well researched, are made accessible to children and offer a unique, surprising and stimulating envi-ronment based on the idea of freedom of thought and an original approach. (…) The combination of workshop spaces, exhi-bition area and drawing room is a unique idea.”

13.

european museum academy & hands on! 2014 children in museums award winner

copenhagen, denmark

National Gallery of Denmark

september 25th 17:10 - 17:35

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Science And Technology Are Part Of Our Culture curator, dIvIsIon manager of

exhIbItIon development devIsIon

Maholo Uchida

Maholo started her career as a new media art curator. Since her appoint-ment to Miraikan in 2002, she has developed a new style of science exhibitions, where

activities and exhibitions strongly orientat-ed towards art, design, game, manga and other popular culture. She received MA in Media Governance from Keio University (Tokyo), MAS of Scenography from Zurich University of the Arts and experienced one year professional internship at MoMA in Department of Media.

Miraikan (The National Museum of Emerg-ing Science and Technology) is a new type of museum with a mission for understand the things happening in our world today from a scientific point of view, and have discussions while considering the future that awaits us. Convicted that science and technology are part of our culture, Miraikan provides an open forum for all to ponder and discuss the future roles of science and technology. “Song of Anagura” is one of the most attractive exhibition in Miraikan that visitors can experience on spatial informa-tion science. The exhibition design is based on game theory with sensors and tracking system and songs made with singing voice synthesizer.

14.

tokyo, japan

Miraikan: “Songs of ANAGURA”asia pacific network of science & techology centres creative award 2014 winner

september 25th 18:00 - 18:25

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Venue: “Rupe” Granary

Dubrovnik Museums take us to the Eth-nographic museum located in Dubrovnik Republic’s granary, popularly known as “Rupe”/”The Holes”. The term derives from the name for the underground grain stor-age areas carved out of bedrock or tufa. It was built in 1590, a four-storey structure with fifteen storage pits in the ground floor and spaces for drying on the upper floors. After the earthquake of 1667, the building was reconstructed into the three-storey building that it is to this day. Ethnograph-ic museum holds some six thousand five hundred objects of the ethnographic her-itage of the Dubrovnik region, Croatia and surrounding states.

Ethno Dinner Party

After an entire day of what organisers claim are highly inspiring presentations, it is time to relax and enjoy the hospitality of the host and partner - the Dubrovnik Museums. First, a guided tour of the Dubrovnik Ethnographic Museum is or-ganised at 20.00 hours. Then, after being greeted by the host, Ms Pavica Vilać, Direc-tor of Dubrovnik museums, attendees are in for a treat: a brief concert of traditional music and local delicacies. By that time the atmosphere is still livelier as people discover common interests and enjoy the relaxed ambiance.

september 25th, 20.00 and 21.00 hours

The programme continues with the second series of presentations in the Marin Držić Theatre, starting at 9:30. After hearing an-other 14 presentations on Saturday, partic-ipants will cast their votes for the project that among the 28 presented, they find most influental, by its qualities. The winner will be announced at the Closing Ceremo-ny in the evening.

Saturday, 26th September

Inclusion Leads to More InclusionHEAD OF LEARNING, PROGRAMMES AND VISITOR SERVICES

Karl Arvidsson

Karl studied to be an archaeologist, but ended up stud-ying and working with audiences in various ways. Since 2000 he´s been working in different culture depart-

ments and museums in West Sweden and in 2013 joined the Museum of Gothenburg. Previously he was the project manager and producer of the exhibition The Children’s Museum at the museum. He is a keen be-liever of lifelong learning, the ability of the audience and the importance of coopera-tion inside and outside the museums walls.

When awarding the museum the Associa-tion of Swedish Museums and ICOM Swe-den’s Jury stated “A classical City Museum that has made a broad impact through courage to dare in an innovative work that has touched and changed many people’s lives and the broader debate in society. By highlighting the social dimension, norm perspective and everyone’s history, Rome san, a project of an ethnic group in today’s multicultural Sweden radically changed the museum’s way of working and demon-strate that the added value and the force a museum can give and be in the local com-munity, for individuals and respect for the equal dignity and rights.”

15.

gothenburg, sweden

Museum of Gothenburgswedish museum of the year 2014 award

september 26th 9:30 - 9:55

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allin

Joined Toyota Auto Body Co., Ltd. in 1983 and worked within the Body Design Division. In 1993 he was as-signed to the Con-struction Prepara-tion Office for the

Toyota Commemorative Museum of In-dustry and Technology, where he prepared exhibits before opening. He is in charge of exhibit planning and special events and is the only office member to have been involved since before the opening and in subsequent revamps for the museum’s 10th, 15th and 20th anniversaries.

automobIle pavIlIon group manager

Toru HironoCommunicating the Spirit of Being Studious and Creative

The museum was established at the site of the Headquarters Plant of the former Toyoda Spinning & Weaving Co. Ltd., where Toyota Group began. The red-brick building is architecturally and historically important, and the museum preserves and uses it as a valuable industrial asset. The facility features textile machinery, one of the core industries that helped build mod-ern Japan, and the evolving world of auto-motive technology that continues to drive Japan’s growth. Through exhibits of actual equipment in motion and a wide variety of live demonstrations, the museum commu-nicates the “spirit of being studious and creative” and the importance of “making things”.

16.september 26th 9:55 - 10:20

japan design space association gold award 2014

nagoya, japan

Toyota Commemorative Museum of Industry and Technology

Žanis Lipke Memorial is a museum dedi-cated to a Latvian worker Žanis Lipke who saved more than 50 Jews from the Nazi regime in Latvia from 1941 to 1944. He hid them in a bunker under a shed in his backyard in Kipsala, an island near Riga Old town. The memorial is located next to this place. Lipke risked his life and the lives of his family selflessly, without gain-ing anything. He wasn’t rich or influential but he saved the biggest number of people in Latvia and was awarded with the Right-eous Among the Nations Award in 1966. The museum, not actually so small, may become Riga’s best hidden museum. This concealement is not only factual but also symbolic for this place served as a hide-away.

Lolita studied Jew-ish culture and lan-guage in Jerusa-lem and is involved in the scientific research conduct-ed by the muse-um by collecting testimonies of the

Holocaust survivors and the witnesses of the war. She also actively participates in international conferences dedicated to social memory and Holocaust. Besides the work in Žanis Lipke memorial, Lolita is a freelance writer and translates articles, books and films.

dIrector

Lolita TomsoneRiga’s Best Hidden Museum

17.riga, latvia

european museum forum / kenneth hudson award 2014

Žanis Lipke Memorial

september 26th 10:20 - 10:45phh

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coucIllor, munIcIpalIty of torres vedras

Ana Umbelino

eu prize for cultural heritage / europa nostra award 2014 winner

18.

lisbon, portugal

Historical Route of the Lines of Torres Vedras

Ana Umbelino is in charge of the cultural and social affairs at the mu-nicipality of Torres Vedras. She is a Psychology grad-uate and has a Master degree in

Educational Sciences. In addition, Ana has experience as a trainer and teacher having collaborated with several governmental organisations such as National Agency for Further Education and Training and Board of Vocational Training of the Ministry of Education and also with higher education institutions.

Important Symbol of Identity and a Powerful Educational Resource

The Lines of Torres Vedras are the most remarkable set of fortifications from the Napoleonic Wars. For their uniqueness, they have become an important symbol of identity and a powerful educational re-source. Beyond the strategic role that they had played in the past, today they raise in-terest due to thier historical, cultural and tourist importance. The Award jury took into account several factors: the impor-tance of preserving this military structure, the role it played in the Portuguese and Eu-ropean history; numerous internal advan-tages to the different authorities involved throughout the project; and the possibility that the new route offers to encourage a new audience to discover the region.

september 26th 10:45 - 11:10

Christina Leitner

& Andreas Selzer

Christina Leitner finished her stud-ies of Textiles and Psychology/Philos-ophy in 2002. From 2004 to 2012 she was Senior lecturer and teacher at the Universities in Linz

and Salzburg.She is the artistic and scien-tific director in Haslach Textile Centre and Museum. Andreas Selzer graduated from Textile School Spengergasse in Vienna in 1989. He worked in sales and production in several Dutch and Austrian companies and is since 2012 involved in weaving, exhibi-tions and economics in the Haslach.

Textile Materials and Techniques Experienced With All Senses

The Centre was founded in 2012 in an old textile mill. It hosts five partners, who want to keep the knowledge about textiles alive by exhibitions, education programs and production. One of the five partners is the museum of weaving which shows the steps of processing from flax preparation to the finished linen as well as the development of handlooms through history. Textile ma-terials and techniques can be experienced with all senses. Visitors are welcome to explore their own clothes and delve into the pattern-world. The machines of the museum are operated for demonstration purposes during the guided tours and are used for production.

austrian museum of the year 2014

19.

haslach, austria

Textile Centre Haslach and the Museum of Weaving

september 26th 11:40 - 12.05

Creating an Atmosphere to Suit the Narrative of the Novel

Onur Karaoglu

DIRECTOR

The Museum of Innocence is both a novel by Orhan Pamuk and a museum he has set up. From the very beginnings of the project, since the 1990s, Pamuk has con-ceived of novel and museum together. The novel, which is about love, is set between 1974 and the early ’00s, and describes life in Istanbul between 1950 and 2000 through memories and flashbacks centered around two families – one wealthy, the other lower middle class. The museum presents what the novel’s characters used, wore, heard, saw, collected and dreamed of, all metic-ulously arranged in boxes and display cab-inets. It is not essential to have read the book in order to enjoy the museum.

Onur Karaoglu is a theater direc-tor, art manager, teacher and writer. He graduated from Bogaziçi University with a BA in Sociol-ogy. Holds an MFA in Theater Direct-

ing from Columbia University in the City of New York. He worked with Anne Bogart, SITI Company and Martha Graham Dance Company. He collaborated with Orhan Pamuk in the making of Innocence Of Ob-jects, which won the The Mary Lynn Kotz Award. He currently teaches at Bogaziçi Univeristy since 2013.

20.september 26th, 12:05 - 12:30

istanbul, turkey

european museum forum / european museum of the year 2014

Museum of Innocence

MANAGER, Farafar Holding Company

Majid Hajigholam Saryazdi

Yazd was one of the oldest settlements in which life still exists, going back 6000 years, with Saryazd as the main ancient site of the current city of Yazd. One of the significant monuments of this village is the Castle of Saryazd, 1700 years old, and still looking great in the desert. It seems that this monument has the largest and highest infrastructure and is the only monument in the world which is constructed from mud and clay. In some history books in Iran this monument is mentioned as the meeting place of Solomon and the Queen of Sheba. The architecture & design consulting com-pany Bana sakht-e Khavar has reused this historical site as tourism region in a eco-nomical plan with the task of restoration.

Connecting Cultures in Historical Past

21.yazd, islamic republic of iran

Restoration of the Saryazd Citadelunesco asia-pacific heritage awards for cultural heritage conservation - award of distinction

september 26th 12:30 - 12:55

Majid has a bache-lor’s degree in Civil Engineering and master’s degree in Urban Planning. He was a Mayor of different cities in Iran, like: Semnan, Zahedan, Karaj

metropolis and a Senior Adviser in Iran Tourism and Touring Organization. He is the Manager of Farafar holding company and University professor in different cities of Iran, teaching Architecture and Urban Planning. In 2000 he was honoured with ti-tle of “The Best Mayor” and in 2012 with the title of “The Best Reviver Of The Country”.

date andd time

Forming the ‘national memory’ of the Netherlands, its mission is to serve every person’s right to information and enable insight into the past of the Netherlands. After a huge remodeling the new visitors’ centre of the National Archive opened in October 2013 with the inaugural exhibition ‘The Memory Palace – with your head in the archives’. The brief for this exhibition was stated in four goals: to acquaint the public to the wealth and scope of the collection, to give a very wide public easy access to the collection, to inspire visitors to use the col-lection and to to surprise visitors in more ways than one.

The Memory Palace, a Report on the Principles and the Choices

Nancy has been associated with the National Archives of the Netherlands as exhibitions cu-rator and project leader since 2007. In addition to or-ganising exhibi-

tions, she is responsible for the concept and implementation of the renovation and new arrangement of the public spaces. She developed the concept of the inaugural exhibition The Memory Palace, the digital visitor support and directed the implemen-tation of the entire project.

project manager, exhIbItIons

Nancy Hovingh

the hague, the netherlands

National Archives“The Memory Palace - With Your Head in the Archives”

museums+heritage awards 2014 international award winner

22.september 26th 15:00 - 15:25

date andd time

23.

Holding One of the Largest Collections of Ming and Qing Imperial Porcelain In the World

Nanjing Museum is both the provincial museum of Jiangsu Province, as well as a national museum. It was founded in 1933 by Cai Yuanpei, the educator and promi-nent scholar who had been Minister of Ed-ucation in Sun Yat-sen’s government. Built in the form of a Liao dynasty palace, the museum is sited on a fine 83,000 square meter estate. It is now comprised of six galleries: the History Pavilion, the Arts Pa-vilion, the Special Exhibition Pavilion, the Minguo (1912-1949) Pavilion, the Intangible Cultural Heritage Pavilion and the Digital Pavilion, displaying some 420,000 collec-tion items, of which more than 2,000 are designated as national treasures.

Leading the con-servation, collec-tion, art history re-search and arche-ology departments, he has overseen the building expansion and renovation of the museum, made

great contributions to the permanent exhi-bitions and social programs, and planned many special exhibitions. He received his B.A. in archeology from Shandong Univer-sity and studied abroad in University Col-lege London. He organized many archeo-logical excavation programs,and published widely on archeology and museology.

VICE DIRECTOR

Wang Qizhi

nanjing, china

Nanjing Museum

chinese museum association - most innovative chinese museum award 2014

september 26th 15:25- 15:50

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Committed to Creating Extraordinary Learning Experiences

The Children’s Museum of Indianapolis is a nonprofit institution committed to cre-ating extraordinary learning experiences across the arts, sciences, and humanities that have the power to transform the lives of children and families. Founded in 1925, it is the largest children’s museum in the world, and among the top twenty most visited museums in North America. The museum received the National Medal for Museum and Library Service in 1997 and again in 2014, one of only a few American museums to twice receive this honor.

Christian’s staff of curators and conservators over-sees a collection of more than 120,000 artifacts and spec-imens, ranging from dinosaur fos-sils to Hollywood

superhero capes. His previous employers include the Grand Rapids Public Museum, The Kentucky Museum and Louisiana State Museum. Carron is a published author on American decorative arts, an accreditation reviewer for the American Alliance of Mu-seums, and in 2010 received AAM’s Brook-ing Prize for Creativity in Museums.

dIrector of collectIons

Christian G. Carron

24.

national medal for museum and library services 2014 winner

indianapolis, united states

Children’s Museum of Indianapolis

september 26th 15:50 - 16:15

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PRESIDENT

Dr. Rudolf Baer

Dr. Rudolf Baer, president of the SAURER Museum Arbon is a senior strategy consultant in IT security. As a second, third and fourth job he runs the Oldtimer Club

SAURER, the association of the friends of the museum and the museum itself. He runs the show, motivates the troops, is the chief PR officer, oversees the helpdesk and acts as the editor-in-chief of the “OCS Gazette” , a quarterly review for this very special museum in Arbon.

The museum is 100% based on voluntary work; from the office work, publishing the quarterly magazine, marketing, to tech-nical maintenance and support, museum tours, archive work, demonstrations of all machines, driving the trucks and buses at shows.The biggest achievement of the new SAURER museum has been to unite a diverse group of almost sixty enthusi-asts with a shared passion and incredible dedication, supported by over six hundred sponsors to pursue the common goal of preserving not just beautiful pieces of en-gineering, but the heritage of generations of the SAURER engineers and the lasting impact they have had on the town of Arbon, Switzerland.

Work With Volunteers, A Special Challenge

25.european museum forum / silletto prize 2014 winner

arbon, switzerland

Saurer Museum

september 26th 16:15 - 16:40

Holding Unique Collections

dIrector

Natalia Karovskaya

Natalia Karovskaya has a PhD in cul-tural science, is associate profes-sor of the Yaroslavl pedagogical uni-versity and mem-ber of the Russian union of compos-

ers. Since 1989 till 2001 she worked in the Yaroslavl historical, architectural and art museum-reserve as a head of the sector of choral and bell ringing art. Author of different exhibitions, organizer of science conferences, devoted to the theme of bell ringing, she is the laureate of the first prize of the Governor of the Yaroslavl region.

Founded in 1883, the Museum is located on the territory of the architectural en-semble of the former Rostov Archbishop’s house (Rostov Kremlin). In 1959 Yaroslavl architectural and art Museum-reserve (Yaroslavl) were founded and the Rostov Museum becomes to be its branch, and in 1969 gained the status of an independent Museum-reserve. By the decree of the President of the Russian Federation from 1995 Museum-reserve “Rostov Kremlin” was included into the state code of particu-larly valuable objects of cultural heritage of the peoples of Russia. Museum has per-fect collections of ancient and modern art, archeological collections and of the unique Rostov enamel.

september 26th 17:10 - 17:35

26.

yaroslavl region, russia

State museum-reserve “Rostov Kremlin”

icom russia award 2014 laureate

date andd time

27.

hoorn, the netherlands

The Coen Case

eu prize for cultural heritage / europa nostra award laureate 2014

Sometimes heritage becomes dissonant and it is often the case with statues of historical figures. Westfries Museum’s response to a public debate concerning the statue of Jan Pietersz Coen, Governor General of the Dutch United East India Company challenged the way of how to deal with the Dutch Colonial Past. There was no room for nuance and there was also a great lack of historical knowledge in the debate, so the museum responded swiftly with this multimedia project - a striking example of what a participative museum should be; open to the needs of the local community, involving and creative in the way it raises cultural heritage awareness.

An Excellent Model To Discuss Europe’s Complex And Sometimes Painful History And Heritage

DIRECTOR, Westfries Museum

Dr Ad Geerdink

Dr Ad Geerdink studied History at the University of Groningen. Since 1990 he has been working in several Dutch museums. In 2007 he became director of the

Westfries Museum in Hoorn. Since 2013 he is chairman of the Historical Section of the Dutch Museum Associaltion.His passion is to find new and creative means to make cultural heritage relevant to a contempo-rary public.

september 26th 17:35 - 18:00

date andd time

dIrector of learnIng and vIsItor experIence

Emmajane Avery

Emmajane holds MA in Museology at the University of East Anglia and started her muse-um career at the Ashmolean Muse-um.She went on to become Curator:

School and Teacher Programmes at Tate Modern and was then Head of Education at the Wallace Collection. She joined the V&A in 2011 as Head of the Department of Learning, overseeing learning activities reaching over 200,000 participants per year. In 2014 Emmajane became Director of Learning and Visitor Experience.

The V&A is the UK’s national museum of art, design and performance. Its collec-tions span over 2,000 years of human cre-ativity in virtually every medium and from many parts of the world. It aspires to be recognised as the world’s leading museum of art, design and performance, and to en-rich people’s lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. V&A has been awarded with the Museums and Heritage Awards in 2014 in recognition of its transformation over the past few years, its innovative exhibition programme and its focus on bringing our mission to an in-creasingly wide audience.

A Victorian Vision For The 21st Century

28.

museums + heritage awards 2014 - best of the best

london, united kingdom

Victoria and Albert Museum

september 26th 18:00 - 18:25

Venue: Rector’s Palace

This Gothic-Renaissance palace, built in 15th century to the design of Neapolitan architect Onofrio di Giordano della Cava, was the centre of government and the offi-cial residence of Rectors of the Dubrovnik Republic. During the centuries, the palace suffered a good deal of serious damage from explosions and earthquakes. Today, the Rector’s Palace is a two-storey build-ing, with portico and atrium, in which the Gothic-Renaissance form is skilfully blend-ed with Baroque interventions. It houses the Cultural History Museum, which holds material of a distinctly cultural, historical and artistic value, with about ten thousand objects created over a time span from the end of the 15th to the beginning of the 20th century.

Closing Ceremony

The Closing ceremony is the pinnacle of the event. All participating laureates will receive their certificates as a memento of their invaluable participation in a survey of excellence. The project that is proclaimed the most influental by the audience and moderators, will be declared and present-ed with a plaque. Again, our time-travel-ling friends from Renaissance - ensemble Plazarius, will take care that we slip even deeper into the heritage-rich setting of the site. The ceremony is preceded with a guided tour of the Museum and will be followed by a big dinner and, for some, a farewell, party.

september 26th, start at 20.00 and 21.00 hours

Cooperation with EXPONATEC

The exchange of competence between industry experts and the professional han-dling of cultural heritage are the basis for the cooperation of EXPONATEC COLOGNE with Best in Heritage since 2006. This fruitful cooperation enables projects voted as most infuental to present themselves to the international audience of EXPON-ATEC and the specialist press. The chosen four projects from Dubrovnik, and on-line access to the others, offer the visitors to EXPONATEC excellent information on the quality developments of the sector. The suppliers and providers of eqquioment geat a state-of-the-art insight into current museum and cconservation work.

Next edition: 18-20 November 2015www.exponatec.de

Annually presenting a handpicked choice of most successful, awarded projects from the domain of heritage. Coming from all over the world, they can all be rightfully regarded as projects of influence. When organizing the conference, we urge the presenters to make the best use of the technique and the place to convey their achievements. To stimulate them, the professional audience has been for years choosing the best formal presentation. Besides evaluating the quality of presenta-tion they always corrected their choice by awarding innovative spirit and capacity for inspiration. Following the implied sugges-tion, this year the participants will choose the most influental project.

The Project of Influence

Occulpar iberum autempe rempere pelec-to rention secaborunt.Ditiur? Qui debit, volese eturita tibusan turiate ndictas ratem sumque vene aut ut esedis expella estrum fugias aut in net, as sincil est, sum voluptaspist a quam aperi-bus mollati ulla quis modipit que voluptas etur sitatem quiassimus, sequae landem harum sus ad magnit as eos aut minveles peliqui remque nullore repror assit, au-danduciae volore, comniscid maionsequae ped ut ati rercit ipsa pedis dunt, commolu ptatusam aut plitat anderruntem facculla-bo. Itate lantiam labo. Dolupta ectatiorepra natatquate nimusandi aut estionsequia apiendam, quaepudi aut aut moluptam rei-umquoditi im vidus, unt omnihillore occum etumquiaese pori blacest optatur, odisqui voloremodit, conet andigniet e

Dutch museums have a good reputation for having dealt with strategic and finan-cial matters very successfully - various examples of activities in self-financing and self-generated revenue are known to the international professional community out-side of the Netherlands, through literature and participation of Dutch projects at our own, and conferences alike. The experi-ence of Delta-Plan and de-etatisation of museums is relatively familiar to well in-formed colleagues worldwide.

Culture and museums are in difficulties in all transitional countries. New require-ments for effectiveness and severe cuts in state subsidies are a difficult context. The aim of this seminar is to offer insight into examples of successful management of museums in The Netherlands. Our inten-tion is to offer this experience to all region-al or even wider professional circles. We hope to offer useful knowledge and create

inspiring atmosphere that should result in upgrading the heritage institutions’ prac-tices in the times of shrinking budgets and growing demand. The changes will imply the increase in quality of the products and new methods and partnerships concerning financial management.

Recent fervent discussions in Croatia on legislation of museum service that sug-gests changes in the public nature of insti-tutions raised many concernes. Many find these tendencies and novelties puzzling and disorientating. The Best in Heritage is for 14th time the global showcase of pro-fessional excellence in public qualities of museums and other heritage institutions. The conference, global in character, will offer a good introduction and context for such a hot issue that will remain for quite a while - posing challenges and inspiring solutions.

post-conference event on sunday, 27th september

in partnership with the embassy of the kingdom of the netherlands in croatiain association with icom croatia and croatian museum association

inter university centre dubrovnik

Financing Heritage Institutions in Times of Scarcity

Occulpar iberum autempe rempere pelec-to rention secaborunt.Ditiur? Qui debit, volese eturita tibusan turiate ndictas ratem sumque vene aut ut esedis expella estrum fugias aut in net, as sincil est, sum voluptaspist a quam aperi-bus mollati ulla quis modipit que voluptas etur sitatem quiassimus, sequae landem harum sus ad magnit as eos aut minveles peliqui remque nullore repror assit, au-danduciae volore, comniscid maionsequae ped ut ati rercit ipsa pedis dunt, commolu ptatusam aut plitat anderruntem facculla-bo. Itate lantiam labo. Dolupta ectatiorepra natatquate nimusandi aut estionsequia apiendam, quaepudi aut aut moluptam rei-umquoditi im vidus, unt omnihillore occum etumquiaese pori blacest optatur, odisqui voloremodit, conet andigniet e

Egit, quos C. Iviviliquo hui proximo

The registration fee covers:

• Access to all presentations)• All conference materials (conference

publication, t-shirt, bag, promotional material, list of participants..)

• Guided City walls Tour (1st day)• Opening ceremony, Concert and Wel-

come Cocktail dinner (1st day)• Guided tours of Museum Cultural Histo-

ry Museum and Ethnographic Museum of Dubrovnik

• Ethno Party with concert and Buffet dinner in Rupe Museum (2nd day)

• Four coffee and refreshment breakes during the programme (2nd and 3rd day)

• Closing Ceremony, Concert and Gala Cocktail dinner party (3rd day)

• 30% discount on prices of DVDs of all former conferences:

Conference Registration Fees:

• Full (330 Euro)• Reduced (260 Euro, only for members

of ICOM, ICOMOS, Europa Nostra, IC-CROM, WFFM, IFLA and Croatian Mu-seum Society)

• Student (150 Euro)• Presenters’ Accompanying person (140

Euro, access only to social programme)• Excellence Club Member (180 Euro)• Presenter (Free)

To register on-line please visit the follow-ing web-page:

www.thebestinheritage.con/conference/registration

(pAyMeNt viA pAypAL, BANk trANSfer or oN the Spot iN

DuBrovNik)

Conference Registration

Occulpar iberum autempe rempere pelec-to rention secaborunt.Ditiur? Qui debit, volese eturita tibusan turiate ndictas ratem sumque vene aut ut esedis expella estrum fugias aut in net, as sincil est, sum voluptaspist a quam aperi-bus mollati ulla quis modipit que voluptas etur sitatem quiassimus, sequae landem harum sus ad magnit as eos aut minveles peliqui remque nullore repror assit, au-danduciae volore, comniscid maionsequae ped ut ati rercit ipsa pedis dunt, commolu ptatusam aut plitat anderruntem facculla-bo. Itate lantiam labo. Dolupta ectatiorepra natatquate nimusandi aut estionsequia apiendam, quaepudi aut aut moluptam rei-umquoditi im vidus, unt omnihillore occum etumquiaese pori blacest optatur, odisqui voloremodit, conet andigniet e

post-conference event on sunday, 27th septemberin partnership with the embasssy of the kingdom of the netherlands in croatiaand in association with icom croatia and croatian museum association

inter university centre dubrovnik

Financing Heritage Institutions in Times of Scarcity

ITINERERY

• departure from hotels ARGOSY/NEP-TUN/LERO at 9:15 and from PILE at 9:30

• 11:00 crossing the border to Montenegro• driving through the Bay of Kotor; photo

stop at Perast Old city and• visit by boat to the famous man maid

island The lady of the rock and its mu-seum

• 12:30 arrival to Kotor; orientational walk and free time

• 13:30 departure from Kotor• 14:00 arrival to Budva,lunch and free

time for indivdual visit to Budva Old city• 16:00 departure from Budva and photo

stop at Sveti Stefan• 17:30 short ferry ride across the Bay of

Kotor and drive towards Dubrovnik• 19:00 arrival to the hotels/Pile

Included: transportation, guide, lunch.

More information about Bay of Kotor and Montenegro

The number of seats is limited. To book your place please fill out the Excursion booking form !

BOOKING FORM

For any further details regarding the post conference excursion please contact DUBROVNIK SUN d.o.o. at:

Tel.: +385 20 436363Fax: +385 20 636336dubrovnik.sun@du.t-com.hrContact person: Djordje (George) Jankovic (GSM +385 98 244 405)

the poSt CoNfereNCe exCurSioN By BuS oN 27th SepteMBer 2015

THE CITY OF KOTOR (UNESCO World Heritage Site) and THE BAY OF KOTOR (MONTENEGRO)

(only upon reservation, all included, 80 Euro)

Accommodation

The conference’s local partner Dubrovnik Sun agency has (limited) number of pre-booked hotel rooms, private rooms and apartments, often in the very Old City or its vicinity. This has proved to be an excel-lent solution at acceptable prices. How-ever, except for the luxurious offer, most of the hotels are outside the Old City, and in a very peaceful and attractive environ-ment. Please, do not hesitate to contact Dubrovnik Sun for all further information. via the contacts listed bellow or by visiting our website.

Later reservations work only for private accommodation (hotels must be booked much in advance). To spare yourself from the panic, please make your bookings as soon as possible! Remember, our event’s venue is in the very heart of the Old City, in the “Theatre Marin Držić”.

The growing number of direct flights to Dubrovnik does not mean you should not do your flight arrangements as early as possible. Seats may vary in price very substantially depending upon the time of booking.

For direct and friendly customer care we highly recommend:

Dubrovnik Sun d.o.o.Bokeljska 26,HR-20000 DUBROVNIK, CROATIATel.: +385 20 436363Fax: +385 20 636336dubrovnik.sun@du.t-com.hrContact person: Djordje (George) Jankovic (GSM +385 98 244 405)

www.thebestinheritage.con/information/accommodation

The Best in Heritage www.thebestinheritage.com

Trg kralja Petra Krešimira IV, 710 000 ZagrebCroatiaT/F +385 1 778 82 48 / +385 1 455 04 24

Professor Tomislav ŠolaDirector director@thebestinheritage.comM +385 98 468 158

Mr. Luka Cipek Project Manager pm@thebestinheritage.comM +385 91 525 04 77

@BestInHeritage

/TheBestInHeritage

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/tbih

Published by The Best in HeritageEditor: Luka CipekDesign: KunazlaticaImages by: Filip Beusan, Paskalis Khrisno, Domagoj Režić, Klaudio Pozniak, Tarmo Saaret,Shu-Yin Kuo

All rights reserved, Zagreb, 2015

The Best in Heritage www.thebestinheritage.com

Trg kralja Petra Krešimira IV, 710 000 ZagrebCroatiaT/F +385 1 778 82 48 / +385 1 455 04 24

Professor Tomislav ŠolaDirector director@thebestinheritage.comM +385 98 468 158

Mr. Luka Cipek Project Manager pm@thebestinheritage.comM +385 91 525 04 77

E = excellence

m = memory,

museums

c = communication

E=m.c2