The case foremoTional inTelligence

Whats in it for you?

What is EI - Emotional intelligence?

• Want more engagement from your people?

• Wantevidencebaseddatatogetyourpeopletoaddressspecificdevelopmentpointsaspartofyourperformanceplans?

• Wantaprovensystemtoidentifyandgrowkeytalent?

• Afoolproofsystemforidentifyingandpreparingyour futureleaders?

• ImprovedTeamagilityandOrganisationalculture?

Here’s the good news! “In a study of 300 top-level executives from 15 global companies, 85-90% of leadership success was linked to social and emotional intelligence.”CompetencyAssessmentMethods:HistoryandStateoftheArt,LyleSpencer

The ability to manage our emotions and actions, and to skilfully interact with those around you.

EmotionalandSocial intelligencesenableus to bring out the best in ourselvesand others and so produce outstandingorganisational performance. People with strengths in emotional and socialintelligence understand unspokenemotionsandgroupdynamics.Youbuildinfluence as you cultivate positive andpowerfulrelationships.

People with deficits in any of thecompetenciesofEIcanlackthemotivationandplanningrequiredtoachieveaspirationalgoalsortoleadotherseffectively.

EIidentifiesthecompetencies/behavioursthat allow people to deliver results – asindividualsandinteams:• Motivating yourselves and your team

members inaddressingand resolvingconflicts

• Influencing individuals and groups toworkco-operativelyorcollaboratively

• Inspiring a team by developing ormentoring others

Thesebehaviours canbemeasured.And unlikeIQ,EIcanbe

developed.Withfeedback ontheirEI,allemployees canchoosetoimprove

their impact

Emotional & Social Intelligence Leadership Competencies

SELFAWARENESS

EMOTIONAL SELF AWARENESS

EMOTIONAL SELF CONTROL

ADAPTABILITY

ACHIEVEMENT ORIENTATION

POSITIVE OUTLOOK

EMPATHY

ORGANISATIONALAWARENESS

INFLUENCE

COACH AND MENTOR

CONFLICT MANAGEMENT

TEAMWORK

INSPIRATIONAL LEADERSHIP

SELFMANAGEMENT

SOCIALAWARENESS

RELATIONSHIPMANAGEMENT

Contact usCoaCHIng PaCIfIC LTd andy Britton E:andy.britton@coachingpacific.com P:021952386Mary Britton E:mary.britton@coachingpacific.com P:0274434323Lisa Mullions El:lisa.mullions@coachingpacific.com P:02102661057

Address: CoachingPacificLtd,81,FisherPointDrive,Auckland1011,NewZealand

coachingpacific.comwww.Email:info@coachingpacific.com

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YourCoachingPacificESCIteammary Britton, PccCo-founder, Co-Director and Co-creator of Coaching Pacific and all of theprogrammes, Mary

trained for Results Coaching (now NLG)beforeworkingwithLinleyRose,MCC,todevelop a programme that takes Coachtraining toanew level.Maryhasspokenat global coaching conferences in Korea(APAC),India,LondonandICFAustralasia.

Maryisatrainedsupervisor,amemberoftheAssociationofCoachingSupervisors, hasaBA(Massey),andaDiplomainTeReoMaori(TWA).

“When we are self-aware we speak from a place of compassion, courage and creativity. Together we can learn to think more clearly, act in innovative ways, and achieve results we are proud of.” Mary Britton

andy Britton, accAndy was an Auditpartner with PWCfor 16 years andsince leaving thefirm has specialised

inprofessionalmentoringandexecutivecoaching, consulting with large privateand public sector businesses in bothNewZealandandAustralia.

He also has served asChair of severalBoards. He is now a Director and co-ownerofCoachingPacific.

Andy has a BSC (Hons) in Science, isa Fellow Chartered Accountant (FCA)withbothCAANZandtheICAEW,andamemberoftheInstituteofDirectors.

“Leaders with great EI who know how to and when to use Coaching language make the biggest difference in the workplace. It is an essential skill if you want to generate greater engagement and cultural alignment in business.” Andy Britton

lisa mullions, accMy philosophy as aCoach is to coach for the best futurefocused outcomesthat have the heart

andspiritofpeopleatthecentre-evenin the most difficult and challengingcontexts.

Thecoachwalksalongsidethecoachee,mirroring thinking, providing clarity,actions,stretchandaccountability.Oftenthis isagainstabackdropofchallenge,changeanddifficulty.

“Together we can face any challenges as deep as the ocean and as high as the sky” Sonia Gandhi

This is what I believe and see that thepowerofcoachingprovides.”

The360°onlineEmotionalandSocialCompetencyInventory(ESCI)

At Coaching Pacific we are accreditedpractitioners for ESCI and we arecredentialed ICFcoacheswith expertiseinfeedback/coachingtoenablechange.UsingourunderstandingofNeurosciencethrough Coaching we can explore yourbest options for how to develop yourpeopleinemotionalandsocialintelligencebehaviours–andenablesuccess!

our offers• ESCIAssessmentandAdministration

+Debrief(onehour)=$495 (+gst)

• ESCIAssessmentandAdministration+threeCoachingConversationsplantoimplementESCI(onehoureach)=$995 (+gst)

• ESCIAssessmentandAdministration+ ESCI Leadership SuccessCoaching Series over 6 months(6 one hour coaching sessions) =$1,695 (+gst)

• Group/Teamdiscountsavailable.

We’dliketointroducetheESCItool.ResearchbyKornFerry-inpartnershipwithRichardBoyatzis and Daniel Goleman- has created the Emotional and Social CompetencyInventory, anonlineassessment tool thatassessesandmeasuresbehaviourswhichpeople can change. ESCImeasures 12 competencies that set excellent performersapartandprovidesa360°assessmentofanemployee’semotionalandsocialbehaviouratwork.It’sa“goodtogreat”tool–intendedforindividuals,teamsandorganisationswhotrulywanttoshineandsucceed.

The 12 competencies account for the multifaceted nature of EI by including the person’s self-perceptions as well as the perspectives of people they work with. • Measures the twelve competencies that deliver performance acrossmany

rolesandlevels

• Comparestheindividual’sself-viewwiththeperceptionsofarangeofraters

• Describeseachcompetencyandexplainsthefeedbackdata

• Offerssuggestionsandtipsonhowtouseeachcompetencyeffectively

• Benchmarksthefeedbackdataagainstaninternationalnormgroup.

Reference: Korn Ferry (2017), “Emotional and social competency inventory” Research Guide and Technical Manual.

AndtheESCIgroupreportprovidessummarydataforthewholeteamifparticipating.