the cio organization of tomorrow
DESCRIPTION
Techtonic 2012: Keynote Presentation, Pari Natarajan, CEO, ZinnovTRANSCRIPT
Pari Natarajan, CEO, Zinnov
The CIO Organization of Tomorrow
India market is expected to grow over the next few years in spite of global slowdown
Number of Companies in Forbes 2000 56 100+
Total SMBs in India
Total Technology Start-ups in India
Total Internet Users in India
Total Unique Mobile Subscriber
Total Social Media Users
2012 2016
45 M 50 M+
3k 10k
125 M 450 M
0.6 B 1 B
50 M 250 M
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and will result in rapid adoption of technology
Domestic IT
Enterprise Mobility
Cloud Computing
Business Analytics
$31 B $50 B
$0.3 B $1.4 B
$0.8 B $4.0 B
$0.2 B $0.6 B
2012 2016 2012 2016
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Emerging global and local trends will drive technology adoption
1 Convergence of Modern IT is creating newer opportunities
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Software is eating the world – Disruptive business models
Enterprise+ is the model of the future
Rapid IT product innovations from Indian start ups
Regulations will define the boundaries of Modern IT adoption
Modern IT will result into a new paradigm in security
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Large global companies are exploring new growth opportunities with modern IT (1/2)
• 90,000 consumers in 10 markets
• 900 campaign participants into sales prospects
• Real time analysis of Giga bytes of Seismic data
• Helping explore new Oil & gas assets and make the existing one’s cost effective
Convergence of Modern IT is creating newer opportunities
Cloud Social
Cloud Big Data
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Large global companies are exploring new growth opportunities with modern IT (2/2)
Convergence of Modern IT is creating newer opportunities
Big Data Social
Internal Big Data Solution
• Real time sentiment analysis from social media including FB, Twitter, YouTube, Publications etc.
• 50X decrease in processing sentiment analysis and 2X improvement in accuracy
Cloud Social Mobility
• Engaging with 57,000 employee worldwide
• Mobile apps to work from anywhere and move the business forward
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“Software is literally eating the world” Software is Eating the World
The world's largest bookseller is a software company
World’s most dominant music company is a software companies
Today's fastest growing entertainment company is a software company
The best new movie production company was a software company
World’s fastest growing telecom company is a software company
World’s fastest growing recruitment company is a software company
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Start ups are disrupting traditional industries through modern IT
Software is Eating the World
• 100,000 properties in 192 countries • Over USD 1 billion in valuation • 10 million nights booked so far • Only 4 years old
Challenging the traditional hotel industry
• Only 2 years old • $30 Bn addressable market • 600,000 taxis in Europe as primary
market; • Entering US market
Challenging the local transportation industry
• Available in over 200 cities • Over 20 million users • 1 new user added per second • 3 Billion flips per month
Challenging the traditional newspaper industry
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Enterprise boundaries are redefined but Technology still lags behind
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Associations
Employees
Financial Institutes Customers
Vendors Government
Enterprise
Enterprise Ecosystem challenges
SMBs
Prof. Services
Large firms
Suppliers
Infrastructure
Statutory Income Tax
Enterprise+ is the model of the future
Manual intervention
Lack of transparency
Slow pace of transaction
Slow decision process
Multiple scenarios of “Enterprise+” can scale Enterprise+ is the model of the future
Loan Request Directly into Bank’s Loan Processing System
AP, AR, GL Applications in the Cloud
Bank’s Credit Risk Model in
the Cloud
Connected Cloud
Track Invoice Status in Real Time
Social Sentiments Analytics Enterprise
Adjusted Interest Rate
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Start-ups will drive IT product innovation relevant to India market
70.0%
30.0%
Modern IT Others
Technology & Digital Start-ups in India
Rapid IT product innovations from Indian start ups
Extending Performance management to Distributor network
Know your customer in real-time through integration of social, mobile and cloud technologies
Hosted IVR and cloud telephony services
Video Map based solution for Road navigation
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Start-up enablement initiatives will further improve the innovation capabilities
Rapid IT product innovations from Indian start ups
Microsoft Accelerator • Access to Angel investors and
VCs • CIOs, CMOs, Technologists and
Entrepreneurs as mentors • Access to world class
infrastructure
NASSCOM EMERGE 50 • Recognize, celebrate, mentor and offer
crucial growth assistance to the next batch of 50 emerging companies
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Government might influence the boundaries of Modern IT adoption
3 Mn tweets, gigabytes of YouTube content and thousands of blog posts
Regulations will define the boundaries of Modern IT adoption
Political unrest Social media Arab Spring
100% increase in government requests to remove search results, YouTube videos etc.
Empowered Miscreant
US Embassy riots
Thousands of people from Bangalore, Pune and Hyderabad were forced to vacate
Empowered Miscreant
Assam Rumors
Mobile
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Government is also pushing adoption through regulation and other initiatives
RBI mandated that all the banks should automate the process of filing regulatory reports BFSI
Government plans to setup private cloud infrastructure across all state data centers E-Governance
Interbank Mobile Payment System (IMPS) has been developed by NPCI to expand the scope of mobile payments to all sectors of the population
Telecom
Gujarat Chief minister interacted with the public using Google’s Hangout – 4 million viewers Politics
Regulations will define the boundaries of Modern IT adoption
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Modern IT will present newer security and business continuity challenges
Server problems in Amazon Datacenter completely knocked out popular websites like Quora, foursquare and Reddit
One of the Apple App store’s seller recently gamed the store's sales ranking system thereby influencing sales
MasterCard’s processor company, CardSystems Solutions risked data loss of 40 million customers during data storage for research on transactions
3rd party datacenters have
22% market share in India
E-commerce market in India is expected to be
$200 Bn by 2025
33% of all transactions in
India are made through electronic means
India
Modern IT will result into a new paradigm in security
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So what do these mega trends mean to the CIO organization?
Demand for business innovation from IT is increasing
Business groups are starting to make IT decisions
The size of the CIO organization is getting impacted
Security & compliance are becoming core to modern IT
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CIOs need to align to this “techtonic” shift to stay relevant
Increase know how and overall awareness on modern technologies
Build relationship with the business and pitch innovation driven solutions aggressively
Increase risk appetite and bandwidth for modern technologies
Better contract negotiation & SLA Managemnet skills for new technologies
More focus on motivating internal IT Talent and managing expectations
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Thank You
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