the consumerization of the intranet slideshare - peter van hees
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ConsumerizationIntranet
the
theof
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“The beginning is the most
important part of the work.”~Plato
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“I Can. I Will. I Did!”~ Nike
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“Life consists not in holding good cards,
but in playing those you hold well.”~ Josh Billings
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IntranetThe
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“The value of an idea lies
in the using of it.”~ Thomas A. Edison
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“The details are not the details.
They make the design.”~ Charles Eames
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“The first person to tweet the
word abracadabra and
@mentions me,
receives
a gift.“~ @MrPetrovic
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“The best way to be boring is to leave nothing out.”~ Voltaire
[ ]
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The growing tendency for new information
technology to emerge first in the consumer
market and then spread into organizations.
Consumerization?[wikipedia]
“
“
devices
social
gamification
mobile
devices
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“Your father staff... was seduced by the Dark Side of the IT Force.”~ original quote by Obi-Wan Kenobi
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4I%of mobile business users
have used a shadow IT
service like Dropbox,
Google Drive or
SkyDrive.
~ Harmon.ie
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In SharePoint organizations,
these mobile business users waste:
$904,671,666 every year.
~ Harmon.ie
* Source: http://goo.gl/1LG5Od
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Who is using “Shadow IT”?
Turn the screen of you mobile phone on.
2
Face the screen towards the Presenter.
3
Take your mobile phone out of your pockets.
1
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“Failure is not fatal, but
failure to change might be.”~ John Wooden
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Video Clip: The Matrix: There is no Spoon
http://www.youtube.com/watch?v=uAXtO5dMqEI
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UserThe…
Video Clip: Angry Birds Star Wars II: Darth Maul Teaser Trailer
http://www.youtube.com/watch?v=cqtUATQzZyo
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“An overflow of good converts to bad.”~ William Shakespeare
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“Lost time is never
found again.”~ Benjamin Franklin
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On the Intranet …
“You are not who you choose to be.”~ @MrPetrovic
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"If you do build a great experience,
customers tell each other. " ~ Jeff Bezos
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INTRANET
user centric
user motivation
THE CONSUMERIZATION OF THE
identity
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AnalyticsThe…
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Who measures the traffic on the public website?
Turn the screen of you mobile phone on.
2
Face the screen towards the Presenter.
3
Take your mobile phone out of your pockets.
1
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“Be nice to nerds. Chances are you'll end up working for one.”~ Bill Gates
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“Lost time is never
found again..”~ Benjamin Franklin
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“I hear and I forget. I see and I
remember. I do and I understand.”~ Confucius #BIWUG
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Who measures the Intranet traffic (as detailed as the Internet traffic)?
Turn the screen of you mobile phone on.
2
Face the screen towards the Presenter.
3
Take your mobile phone out of your pockets.
1
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“Many hands make light work.”~ John Heywood
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INTRANET
user centric
analyticsuser motivation
THE CONSUMERIZATION OF THE
identity
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GamificationWhat?
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“Facts do not cease to exist because they are ignored.”~ Aldous Huxley
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INTRANET
user centricgamification
analyticsuser motivation
THE CONSUMERIZATION OF THE
identity
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Devices & AppsThe…
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Video Clip: Microsoft Windows Phone 7 - Funny Smartphone Addicts Commercial
http://www.youtube.com/watch?v=jdpQir1sqiQ
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“May your life someday be as awesome as
you pretend it is on Facebook.”~ Anonymous
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Turn the screen of you mobile phone on.
2
Face the screen towards the Presenter.
3
Take your mobile phone out of your pockets.
1
Who has a “mobile first” Intranet?
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MobileINTRANET
user centric
Appsgamification
analyticsuser motivation
THE CONSUMERIZATION OF THE
devices
identity
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ServicesThe…
“If you are not on the web, you will have
problems accessing services.”~ Tim Berners-Lee
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“We cannot accomplish all that we need to
do without working together.”~ Bill Richardson
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Video Clip: The Matrix Stockroom
http://www.youtube.com/watch?v=dzslA5chwDA
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“Communication works for
those who work at it.”~ John Powell
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“If you can use a Web browser,
you can use Skype.”~ Niklas Zennstrom
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Time | Target | Ties
3
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Time | Target | Ties
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Time | Target | Ties
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Time | Target | Ties
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MobileINTRANET
user centric
Appsgamification search engine optimization
collaboration
analytics
communication
user motivation
THE CONSUMERIZATION OF THE
API
devices
loosely coupled architecture identity
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“It can only be attributable
to human error. .”~ HAL
Smart AgentsThe…
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Video Clip: Introducing Google Now
http://www.youtube.com/watch?v=pPqliPzHYyc
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“As people are walking in the same
spot all the time, a path appears.”~ John Locke
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MobileINTRANET
smart agents
user centric
Appsgamification search engine optimization
collaboration
analytics
communication
user motivation
THE CONSUMERIZATION OF THE
API
devices
loosely coupled architecture identity
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“Good Artists Copy, Great Artists Steal.”~ Pablo Picasso
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MobileINTRANET
smart agents
user centric
Appsgamification search engine optimization
collaboration
analytics
communication
user motivation
THE CONSUMERIZATION OF THE
API
devices
loosely coupled architecture identity
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“Never was anything great
achieved without danger.”
~ N. Machiavelli
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Video Clip: Google Analytics In Real Life - Landing Page Optimization
http://www.youtube.com/watch?v=N5WurXNec7E
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Thank YouFor up-to-date information on
“Enterprise Collaboration”
follow me on Twitter.
Peter van Hees
@MrPetrovic
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Video Clip: Google Analytics In Real Life - Site Search
http://www.youtube.com/watch?v=cbtf1oyNg-8
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Video Clip: Google Analytics In Real Life - Online Checkout
http://www.youtube.com/watch?v=3Sk7cOqB9Dk