the consumerization of the intranet
DESCRIPTION
In the last few years, the world has truly become a very different place. The rabbit hole seems to have taken us to a point where technology is changing human behavior and vice versa (both in our private, and our professional life). The converging forces that play an essential role in this (r)evolution are “social”, “mobile”, “cloud” and “information”. These are often referred to as the “Nexus of Forces”, a term coined by consultancy firm Gartner. When considering innovation, organizations can’t ignore these new forces. In this presentation, I’ll present several concepts that will entwine in the future of your Intranet implementations…TRANSCRIPT
ConsumerizationIntranet
the
theof
“The beginning is the most
important part of the work.”~Plato
“I Can. I Will. I Did!”~ Nike
“Life consists not in holding good cards,
but in playing those you hold well.”~ Josh Billings
IntranetThe
“The value of an idea lies
in the using of it.”~ Thomas A. Edison
“The details are not the details.
They make the design.”~ Charles Eames
“The first person to tweet the
word abracadabra and
@mentions me,
receives
a gift.“~ @MrPetrovic
“The best way to be boring is to leave nothing out.”~ Voltaire
[ ]
The growing tendency for new information
technology to emerge first in the consumer
market and then spread into organizations.
Consumerization?[wikipedia]
“
“
devices
social
gamification
mobile
devices
“Your father staff... was seduced by the Dark Side of the IT Force.”~ original quote by Obi-Wan Kenobi
4I%of mobile business users
have used a shadow IT
service like Dropbox,
Google Drive or
SkyDrive.
~ Harmon.ie
In SharePoint organizations,
these mobile business users waste:
$904,671,666 every year.
~ Harmon.ie
* Source: http://goo.gl/1LG5Od
Who is using “Shadow IT”?
Turn the screen of you mobile phone on.
2
Face the screen towards the Presenter.
3
Take your mobile phone out of your pockets.
1
“Failure is not fatal, but
failure to change might be.”~ John Wooden
Video Clip: The Matrix: There is no Spoon
http://www.youtube.com/watch?v=uAXtO5dMqEI
UserThe…
Video Clip: Angry Birds Star Wars II: Darth Maul Teaser Trailer
http://www.youtube.com/watch?v=cqtUATQzZyo
“An overflow of good converts to bad.”~ William Shakespeare
“Lost time is never
found again.”~ Benjamin Franklin
On the Intranet …
“You are not who you choose to be.”~ @MrPetrovic
"If you do build a great experience,
customers tell each other. " ~ Jeff Bezos
INTRANET
user centric
user motivation
THE CONSUMERIZATION OF THE
identity
AnalyticsThe…
Who measures the traffic on the public website?
Turn the screen of you mobile phone on.
2
Face the screen towards the Presenter.
3
Take your mobile phone out of your pockets.
1
“Be nice to nerds. Chances are you'll end up working for one.”~ Bill Gates
“Lost time is never
found again..”~ Benjamin Franklin
“I hear and I forget. I see and I
remember. I do and I understand.”~ Confucius #BIWUG
Who measures the Intranet traffic (as detailed as the Internet traffic)?
Turn the screen of you mobile phone on.
2
Face the screen towards the Presenter.
3
Take your mobile phone out of your pockets.
1
“Many hands make light work.”~ John Heywood
INTRANET
user centric
analyticsuser motivation
THE CONSUMERIZATION OF THE
identity
GamificationWhat?
“Facts do not cease to exist because they are ignored.”~ Aldous Huxley
INTRANET
user centricgamification
analyticsuser motivation
THE CONSUMERIZATION OF THE
identity
Devices & AppsThe…
Video Clip: Microsoft Windows Phone 7 - Funny Smartphone Addicts Commercial
http://www.youtube.com/watch?v=jdpQir1sqiQ
“May your life someday be as awesome as
you pretend it is on Facebook.”~ Anonymous
Turn the screen of you mobile phone on.
2
Face the screen towards the Presenter.
3
Take your mobile phone out of your pockets.
1
Who has a “mobile first” Intranet?
MobileINTRANET
user centric
Appsgamification
analyticsuser motivation
THE CONSUMERIZATION OF THE
devices
identity
ServicesThe…
“If you are not on the web, you will have
problems accessing services.”~ Tim Berners-Lee
“We cannot accomplish all that we need to
do without working together.”~ Bill Richardson
Video Clip: The Matrix Stockroom
http://www.youtube.com/watch?v=dzslA5chwDA
“Communication works for
those who work at it.”~ John Powell
“If you can use a Web browser,
you can use Skype.”~ Niklas Zennstrom
Time | Target | Ties
3
Time | Target | Ties
Time | Target | Ties
Time | Target | Ties
MobileINTRANET
user centric
Appsgamification search engine optimization
collaboration
analytics
communication
user motivation
THE CONSUMERIZATION OF THE
API
devices
loosely coupled architecture identity
“It can only be attributable
to human error. .”~ HAL
Smart AgentsThe…
Video Clip: Introducing Google Now
http://www.youtube.com/watch?v=pPqliPzHYyc
“As people are walking in the same
spot all the time, a path appears.”~ John Locke
MobileINTRANET
smart agents
user centric
Appsgamification search engine optimization
collaboration
analytics
communication
user motivation
THE CONSUMERIZATION OF THE
API
devices
loosely coupled architecture identity
“Good Artists Copy, Great Artists Steal.”~ Pablo Picasso
MobileINTRANET
smart agents
user centric
Appsgamification search engine optimization
collaboration
analytics
communication
user motivation
THE CONSUMERIZATION OF THE
API
devices
loosely coupled architecture identity
“Never was anything great
achieved without danger.”
~ N. Machiavelli
Video Clip: Google Analytics In Real Life - Landing Page Optimization
http://www.youtube.com/watch?v=N5WurXNec7E
Thank YouFor up-to-date information on
“Enterprise Collaboration”
follow me on Twitter.
Peter van Hees
@MrPetrovic
Video Clip: Google Analytics In Real Life - Site Search
http://www.youtube.com/watch?v=cbtf1oyNg-8
Video Clip: Google Analytics In Real Life - Online Checkout
http://www.youtube.com/watch?v=3Sk7cOqB9Dk