the creative brief: your content marketing secret weapon content jam 2015
TRANSCRIPT
THE CREATIVE BRIEFTHE SECRET INGREDIENT THAT WILL MAKE ALL YOUR CONTENT MORE POWERFUL AND EFFECTIVE
November 5, 2015
#contentjam @nancyagoldstein @CompassX
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I’VE MADE A TERRIBLE MISTAKE.
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WHAT WAS WRONG WITH THAT AD?
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SO MANY THINGS…….
OTHER (HILARIOUS) EXAMPLES
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FROM THE INTERNET….SO I AM SURE THEY ARE REAL
Source: whatthefuckismybrief.com
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THIS WILL END BADLY.
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I’M SERIOUS. PAY ATTENTION.
CONNECT THE EXECUTION TO THE STRATEGY
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Positioning (Reason for Being)
Growth Plan and Goals
Creative Brief Execution (social, blog, video…)
Doing stuff that matters most On-strategy creative Higher ROI Stronger brands Kick-assery
WHICH HELPS YOU ACHIEVE…
CREATIVE BRIEFS ARE THE MISSING LINK
WHERE CAN YOU USE A CREATIVE BRIEF?
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!
"
Topics for blog posts
Websites
Events
New products and services
#
$
THE CREATIVE BRIEF IS ONLY MIRACULOUS IF YOU USE IT
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Before Creative Begins When Evaluating Creative
ANATOMY OF THE CREATIVE BRIEF
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THE COMPASS(X) STRATEGY CREATIVE BRIEF
OBJECTIVE What does this marketing piece need to communicate? What problem is it trying to solve?
CUSTOMER THINK/FEEL/ACT NOW • The goal of marketing
communications is to change attitude (thinking and feeling) and behavior. So, we must start with identifying what people think, feel and do now.
CUSTOMER THINK/FEEL/ACT FUTURE • What are the desired attitude
and action changes that will result from this?
OUR REASON FOR BEING Why should the audience want to engage on this? What is inspiring about it?
SUPPORTED BY MESSAGING • What are the 2-3 most compelling
points about why they should believe you?
BRAND VOICE • What is the tone in terms of
language and design that is consistent with your brand and your audience’s attitudes and beliefs?
REQUIREMENTS • Anything that someone must know is a
mandatory do/don’t. For example, if there is language that cannot be used for regulatory reasons, or other guidance.
TIMING AND BUDGET • Speaks for itself - what are your
deadlines, any approval processes they need to know. What is the budget?
AUDIENCE: Who is the primary audience that will receive this? A clear audience definition will guide the type of language used and the appropriate tone.
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THE COMPASS(X) STRATEGY CREATIVE BRIEF
OBJECTIVE What does this marketing piece need to communicate? What problem is it trying to solve?
CUSTOMER THINK/FEEL/ACT NOW • The goal of marketing
communications is to change attitude (thinking and feeling) and behavior. So, we must start with identifying what people think, feel and do now.
CUSTOMER THINK/FEEL/ACT FUTURE • What are the desired attitude
and action changes that will result from this?
OUR REASON FOR BEING Why should the audience want to engage on this? What is inspiring about it?
SUPPORTED BY MESSAGING • What are the 2-3 most compelling
points about why they should believe you?
BRAND VOICE • What is the tone in terms of
language and design that is consistent with your brand and your audience’s attitudes and beliefs?
REQUIREMENTS • Anything that someone must know is a
mandatory do/don’t. For example, if there is language that cannot be used for regulatory reasons, or other guidance.
TIMING AND BUDGET • Speaks for itself - what are your
deadlines, any approval processes they need to know. What is the budget?
AUDIENCE: Who is the primary audience that will receive this? A clear audience definition will guide the type of language used and the appropriate tone.
DEFINING YOUR AUDIENCE IS CRITICAL
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ALL WOMEN, PEOPLE WHO USE TECHNOLOGY, OR WHO LOVE FOOD ARE NOT THE SAME!
20-SOMETHING WOMAN 20-SOMETHING WOMAN
BUSINESSES DON’T BUY SERVICES. PEOPLE DO.
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SALES Sell smarter and faster with the
world’s #1 CRM
MARKETING The future of marketing is 1 to 1
customer journeys
CUSTOMER SERVICE Support every customer. Anytime.
Anywhere.
The SALESForce customer success platform helps companies connect to their customers in a whole new way
SALESFORCE BREAKS IT DOWN
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THE COMPASS(X) STRATEGY CREATIVE BRIEF
OBJECTIVEWhat does this marketing piece need to communicate? What problem is it trying to solve?
CUSTOMER THINK/FEEL/ACT NOW • The goal of marketing
communications is to change attitude (thinking and feeling) and behavior. So, we must start with identifying what people think, feel and do now.
CUSTOMER THINK/FEEL/ACT FUTURE • What are the desired attitude
and action changes that will result from this?
OUR REASON FOR BEING Why should the audience want to engage on this? What is inspiring about it?
SUPPORTED BY MESSAGING • What are the 2-3 most compelling
points about why they should believe you?
BRAND VOICE • What is the tone in terms of
language and design that is consistent with your brand and your audience’s attitudes and beliefs?
REQUIREMENTS • Anything that someone must know is a
mandatory do/don’t. For example, if there is language that cannot be used for regulatory reasons, or other guidance.
TIMING AND BUDGET • Speaks for itself - what are your
deadlines, any approval processes they need to know. What is the budget?
AUDIENCE: Who is the primary audience that will receive this? A clear audience definition will guide the type of language used and the appropriate tone.
EXAMPLE: METHOD CLEANING PRODUCTS
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PEOPLE WEREN’T LOOKING FOR TOXIC-FREE CLEANING
“It’s as if you found out Skittles are good for you,” - Method co-founder Eric Ryan
Source: NYT, Ads for Method Celebrate the Madness. By STUART ELLIOTTMARCH 12, 2012
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THE COMPASS(X) STRATEGY CREATIVE BRIEF
OBJECTIVEWhat does this marketing piece need to communicate? What problem is it trying to solve?
CUSTOMER THINK/FEEL/ACT NOW • The goal of marketing
communications is to change attitude (thinking and feeling) and behavior. So, we must start with identifying what people think, feel and do now.
CUSTOMER THINK/FEEL/ACT FUTURE • What are the desired attitude
and action changes that will result from this?
OUR REASON FOR BEING Why should the audience want to engage on this? What is inspiring about it?
SUPPORTED BY MESSAGING • What are the 2-3 most compelling
points about why they should believe you?
BRAND VOICE • What is the tone in terms of
language and design that is consistent with your brand and your audience’s attitudes and beliefs?
REQUIREMENTS • Anything that someone must know is a
mandatory do/don’t. For example, if there is language that cannot be used for regulatory reasons, or other guidance.
TIMING AND BUDGET • Speaks for itself - what are your
deadlines, any approval processes they need to know. What is the budget?
AUDIENCE: Who is the primary audience that will receive this? A clear audience definition will guide the type of language used and the appropriate tone.
WAIT! WHAT IF I HAVE MULTIPLE AUDIENCES?
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EXAMPLE: ENGINE PARTS MANUFACTURER
Think / Feel / Do
AUTOMOTIVE INDUSTRY AEROSPACE INDUSTRY
%&
= Think / Feel / Do
Think / Feel / Do Think / Feel / Do
=
=≠
Same
Different
BRIEF AND MESSAGING
Reason for Being
WHAT IF I CAN’T ANSWER A SECTION?
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' ( )
LET’S DO THIS!
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Craftsmanship without the gimmicks.
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THE COMPASS(X) STRATEGY CREATIVE BRIEF
OBJECTIVE Develop a content plan to increase purchases of T&N mattresses in the Midwest
CUSTOMER THINK/FEEL/ACT NOW • The goal of marketing
communications is to change attitude (thinking and feeling) and behavior. So, we must start with identifying what people think, feel and do now.
CUSTOMER THINK/FEEL/ACT FUTURE • What are the desired attitude
and action changes that will result from this?
OUR REASON FOR BEING Why should the audience want to engage on this? What is inspiring about it?
SUPPORTED BY MESSAGING • What are the 2-3 most compelling
points about why they should believe you?
BRAND VOICE • What is the tone in terms of
language and design that is consistent with your brand and your audience’s attitudes and beliefs?
REQUIREMENTS • Anything that someone must know is a
mandatory do/don’t. For example, if there is language that cannot be used for regulatory reasons, or other guidance.
TIMING AND BUDGET • Speaks for itself - what are your
deadlines, any approval processes they need to know. What is the budget?
AUDIENCE: Who is the primary audience that will receive this? A clear audience definition will guide the type of language used and the appropriate tone.
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THE COMPASS(X) STRATEGY CREATIVE BRIEF
OBJECTIVE Develop a content plan to increase purchases of T&N mattresses in the Midwest
CUSTOMER THINK/FEEL/ACT NOW • The goal of marketing
communications is to change attitude (thinking and feeling) and behavior. So, we must start with identifying what people think, feel and do now.
CUSTOMER THINK/FEEL/ACT FUTURE • What are the desired attitude
and action changes that will result from this?
OUR REASON FOR BEING Why should the audience want to engage on this? What is inspiring about it?
SUPPORTED BY MESSAGING • What are the 2-3 most compelling
points about why they should believe you?
BRAND VOICE • What is the tone in terms of
language and design that is consistent with your brand and your audience’s attitudes and beliefs?
REQUIREMENTS • Anything that someone must know is a
mandatory do/don’t. For example, if there is language that cannot be used for regulatory reasons, or other guidance.
TIMING AND BUDGET • Speaks for itself - what are your
deadlines, any approval processes they need to know. What is the budget?
AUDIENCE: Who is the primary audience that will receive this? A clear audience definition will guide the type of language used and the appropriate tone.
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THE COMPASS(X) STRATEGY CREATIVE BRIEF
OBJECTIVE Develop a content plan to increase purchases of T&N mattresses in the Midwest
CUSTOMER THINK/FEEL/ACT NOW • The goal of marketing
communications is to change attitude (thinking and feeling) and behavior. So, we must start with identifying what people think, feel and do now.
CUSTOMER THINK/FEEL/ACT FUTURE • What are the desired attitude
and action changes that will result from this?
OUR REASON FOR BEING Craftsmanship without the gimmicks
• Highest rated mattress in world • Designed and mfg in US • Transparent mfg and pricing • Created by Silicon Valley guys
BRAND VOICE • What is the tone in terms of
language and design that is consistent with your brand and your audience’s attitudes and beliefs?
REQUIREMENTS • Anything that someone must know is a
mandatory do/don’t. For example, if there is language that cannot be used for regulatory reasons, or other guidance.
TIMING AND BUDGET • Speaks for itself - what are your
deadlines, any approval processes they need to know. What is the budget?
AUDIENCE: Who is the primary audience that will receive this? A clear audience definition will guide the type of language used and the appropriate tone.
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QUESTIONS?
NANCY GOLDSTEIN Chief Strategist (e) [email protected] (c) 773-255-4853