the dialog book of beneﬁts book - e... · expand your horizons! page 05 beneﬁt no. 02 you can...

The DialogBook of BenefitsTHE MANY WAYS TO SHOW WE CARE

ABBREVIATIONSGHR - Group Human ResourcesHCM - Human Capital Management SystemFOC - Free of CostSUG - Single User GroupHRP - Human Resources Partner

We are morethan just youremployer.Your happinessis what makesus proud ofwhat we haveachieved.

CONTENTS

Birthday Gift

Reimbursement ofFurther Study

Reimbursementof Professional

Membership Fees

Staff Connectionfor Family

DTV Connection

Vehicle Loan

CDMA Connections

Data Connection

Pg 04

Pg 05

Pg 07

Pg 09

Pg 14

Pg 16

Pg 11

Pg 13

Salary Loan

Wedding Leave

Out PatientMedical Expenses

Reimbursement (OPD)

Medical & LifeInsurance Cover

Issuance of StationeryVouchers for Children

Dialog Cares

Maternity /Paternity Leave

Gift for NewBorn Baby

FuneralEndowment

Leave & Work Hours/ Flex Hours of Work

Pg 18

Pg 20

Pg 24

Pg 27

Pg 33

Pg 35

Pg 21

Pg 23

Pg 34

Pg 30

HAPPY BIRTHDAY!Enjoy Star Points worthRs.2,000/- on your birthday!

What will you be gifted?

Rs. 2,000/- worth of Star Points will be uploaded to your service phone on your birthday or the next immediate working day, if it falls on a holiday.

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Benefit No. 01

Celebrate your special day by using our very own product.

EXPAND YOUR HORIZONS!

Page 05

Benefit No. 02

You can now study further and build your career to greater heights.

What you need to fulfillYou must serve the company for 2 years without interruption with a clean disciplinary record.

What you need to give us• Details of the certified course content from the university, college

or institution including the duration, fees, results sheet and/orcertificate.

• Result sheet is mandatory for reimbursement.• The course must be associated to the work you do In the event

an employee fails one or more subjects, the re-sit fee will not beaccomodated via this scheme.

• Unit Managers (UM) & above are eligible for reimbursement ofMBA, MSc or any Masters Programme.

• For Asst. Managers and Specialists who have completed fiveyears of service, Dialog will reimburse yourinvestment for MBA/MSc Programmes,subject to a bond of two years offurther service from the resultsreceived date. The bond isapplicable in the event youhaven’t already completed tenyears of service, and for those ofyou who have alreadycommenced your course; proofof course completion post 1stJanuary 2016 will make youeligible till 31st December 2017.

We will reimburse the cost!

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How to apply?

You make the request via HCM with supporting documents attached

Once approved, GHR will make the payments to you along with the salary (applications approved by the 5th of the respective month will be reimbursed through pay of the same month)

• This scheme is applicable for Universities and AcademicInstitutions ranked amongst the top 400 in the world,and/or are registered with the University GrantsCommission of Sri Lanka.

• 50% of the course fee and 100% of the examination feecan be reimbursed within the annual entitlement

• Registration and any other payments made to theinstitute cannot be accomodated via this scheme

• You must apply for reimbursement within 3 months uponreceiving results

• Subject wise reimbursment is not allowed, howeverstage or semester wise reimbursement is possible


PROFESSIONALMEMBERSHIP

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Benefit No. 03

Why not gain a professional membership?

Who can apply?• All employees with the title of “Unit Manager” or above

levels at the time of commencement.• Executive to Asst. Manager – on completion of one year of

service• Membership must be relevant to the current job scope.

Become accredited

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How to apply?

You make the request via HCM within 3 months upon making the payment for membership / renewal (attach soft/scanned copies of the supporting documents which are the confirmation letter from the institute, original payment receipt & membership card if any)

Verification of application & approval / rejection status informed to you

On approval, GHR would make payments to you along with your salary (applications approved up to 5th of the respective month, would be reimbursed through salary of the same month)


STAY IN TOUCHWITH THE ONESYOU LOVE

Page 09

Benefit No. 04

Your immediate family too can enjoy a mobile connection, at a subsidised rate from the date you join

Connection details

• Zero monthly rental (FOC) with the SUG - Staff SIM• Issued under employee NIC - facilitate this connection only

for immediate family• Both incoming and outgoing calls between your service

connection are absolutely free

Our benefits have extended to you and your family

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How to obtain the connection?STAFF SIM

You make the request via HCM

Upon approval, you visit the customer service outlet (except for franchise outlets) with the company ID, NIC & HCM approval

Collect Staff SIM

Upon resignation, the connection will be converted to an ex-staff package

Definition of ‘immediate family’• Married employees: spouse, child over 18, mother, father,

sister, brother, mother-in-law and father-in-law• Unmarried employees: mother, father, sister and brother

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STAY INTOUCH!Enjoy the benefits ofCDMA Connections!

Now you are entitled to two CDMA connections from the date you join.

Two CDMA connections will be offered to you, on request. Choices are as follows:

• Zero monthly rental connection FOC(only pay for the unit) - No free outgoing calls

• Rs. 100/- monthly rental connection FOC(only pay for the unit) - 60mins free per month onoutgoing calls

Benefit No. 05


How to make the request?


Upon approval, you visit the customer service outlet (except for franchise outlets) with the NIC, company ID and HCM approval

Receive your CDMA connection

The process for ex-employeesAt the time of resignation, the above connections will be converted to an ex-employee CDMA Scheme -Rs. 200 package with no free outgoing calls. (Connection will be converted to an ex-staff package automatically)

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STAY CONNECTED!You can surf more and moreA data connection will be provided at a subsidized monthly rental, from the date you join.

The package cost may vary according to the prevailing pricing. The dongle needs to be purchased separately.

Benefit No. 06

Page 13

How to get your connection?


Upon approval, you visit the customer service outlet (except for franchise outlets) with the NIC, company ID and HCM approval

Receive your Data Connection

On receipt of the monthly bill,you make payments throughcashier point

ENTERTAINMENT UNLIMITED!Presenting you with a Global Television Experience!

You become entitled to a free primary and secondary DTV connection at a subsidised rate for the same location, upon completing 6 months of service.

• Effective from 1st January 2017 you may obtain thesecondary connection for a different location with aseparate dish and decoder.

You may obtain a staff DTV connection by payingRs. 2,990/- per connection from the date you join till youcomplete 6 months of service

• Package cost may vary according to the prevailingpricing

Page 14

Benefit No. 07

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How to get your connection?


Upon approval, you can visit the customer service outlet (except for franchise outlets) with approved documentation and NIC or Passport

You must fill the DTV Customer Application and obtain a receipt from the count

DTV Technical to make necessary installation at the requested location, in liaison with you

On receipt of the monthly bill, you make the payment through cashier point

The process for ex-employeesUpon resignation, the connection will be converted automatically to a ex-staff DTV connection, the same as an external customer package.


GO FOR YOUR FIRST VEHICLEWe want to be a part of your life’s special milestones

We provide you with financial assistance to purchase a vehicle once you complete 2 years of continuous service and have a clean disciplinary record.

What you need to fulfill• Have no outstanding loans for the past 06 months• Have no more than 40% deductions of your basic salary

What you will be entitled for• Co-ordinator & Senior Executive -

upto Rs. 100,000/- for purchase of motor vehicle• Executive and below levels -

upto Rs. 50,000/- for purchase of motor bicycle• If you are on a contract basis, you need to have a further

24 month contract

Page 16

Benefit No. 08

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How to get your vehicle loan?


Upon successful verification, approval will be granted within 12 working days

On approval, GHR will make the payment to you and recover through your salary

Notes:Recovery of loan at the time of resignationThe Remuneration Unit recovers any outstanding loan amounts to be settled in full by the employee

or

If employee fails to settleat the time of resignation,to recover from guarantors orseek legal action to recover

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You need to have• Original invoice from the vendor• Two guarantors (internal)• Guarantors should have completed 2 years of

uninterrupted service with no outstanding loans to thecompany. Should not have signed as a guarantor to anyother Salary or Vehicle Loan. If Guarantors are on acontract basis, they need to have a 24 month furthercontract period.

• Interest of 1% per month will be charged for all 24 months

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SALARY LOANIn the hour of need...

You can obtain a salary loan upon completing 2 years of continuous service and have a clean disciplinary record.

What you need to fulfill• Have no more than 40% deductions of your pay (basic)• Have no outstanding loans for the past 6 months• If you are on contract basis, you need to have a further

6 or 12 months contract period based on installments

What you will be entitled for• Executive to Senior Executive – could obtain 01 month base

pay as a loan• Officer and below levels – could obtain 03 months base pay

as a loan• If you are on a contract basis you need to have a further

06/12 months contract depending on the re-paymentperiod

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Benefit No. 09

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You need to have• Two guarantors (Internal)• Guarantors should have completed 2 years of

uninterrupted service with no outstanding loans to thecompany. Should not have signed as a guarantor to anyother Salary or Vehicle Loan. If Guarantors are on acontract basis, they need to have a 12 month furthercontract period

• Loan re-payment period - 06 months or 12 months• If the loan recovery period is 06 months - NO interest will

be charged• If the loan recovery period is 12 months, 1% per month,

interest would be applicable from the 7th to the 12th month

How to get your salary loan?


Upon successful verification, approval will be granted within 12 working days

On approval, GHR will make the payment to you and will be recovered through your salary

Notes:Recovery of loan atthe time of resignationThe Remuneration Unit will check and recover any outstanding loan amounts to be settled in full by the employee, at the time of resignation

or

If employee fails to settle theloan at the time of resignationThe Remuneration Unit willrecover from guarantors orseek legal action to recover


How to get your wedding leave?

You send the request to HRP

GHR allocates the leave and informs you

You make the leave request via HCM

AS WEDDING BELLS RINGTake time off to enjoy this new chapter in your life.

Special leave will be granted when you are getting married.

• 03 days leave, if you are entitled for annual leave• 05 days leave, if you are not entitled for annual leave

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Benefit No. 10

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WELCOMEYOUR BUNDLE OF JOY

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Benefit No. 11

PATERNITY LEAVENo. of Days: 03

How can you apply?

You make the request for allocation to HRP

GHR allocates the leave and informs you

You request leave for the relevantdays via HCM

Be with your loved ones on the arrival of your little bundle of joy.

Treasure this special moment.

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MATERNITY LEAVE FOR ADOPTION

Child Number First Second Third ChildChild Child & beyond

No. of Days 84 84 42

How can you apply?

You send a Maternity Leave Request Form to GHR with relevant documents

GHR confirms the reporting date after completing maternity leave


A GIFT FOR YOUR BUNDLE OF JOY

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Benefit No. 12

Celebrating the new arrival to your family... with a gift of gold!

A gold coin will be gifted to your newborn baby from the date you join.

How to receive your gift?

You inform your immediate supervisor/GHR of the good news

GHR will present the gift to you

You acknowledge the receipt of the gift

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WISHING YOU WELLNESSHave your outdoor medical expenses reimbursed!

You are entitled for an OPD reimbursement scheme from the date you join.

What you can claim• Medical claims (including ambulance service, scans, tests,

vaccinations, dental, spectacles) for yourself and/or animmediate family member must be supported byprescription/s and original receipt/s from a registeredmedical practitioner. The bills should not be older than30 days from the date of issue.

• However, based on your date of joining, the entitlementwould be prorated

Definition of ‘immediate family’• Married employees: self, spouse and child/children• Unmarried employee: self and within limits for parents

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Benefit No. 13

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LimitsAs per the policy on OPD,

Staff Category OPD Entitlement Parents Entitlement per annum (LKR) per annum (Only for

single employees)

Staff 80,000/- 20,000/-(Joined before 01.04.2012)

New Recruits 50,000/- 15,000/-(Joined after 01.04.2012)

Dental 8,000/- 2,000/- per annum

Spectacles 10,000/- 2,500/- per annum

New Recruit’s 1st year entitlement will bepro-rated as per below.

Pro-rated % for OPD entitlements

Joined between 01st January and 31st March(Q1) 100%

Joined between 01st April and 30th June(Q2) 75%

Joined between 01st July and 30th September(Q3) 50%

Joined between 01st October and 31st December(Q4) 25%

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How can you apply?

You apply for the outpatient reimbursement via HCM and hand over the claim to GHR supported by the following documents:

• Printout of the HCM submission• Hard copy of the prescription (original or certified copy mandatory)• Orginal payment receipts

Upon receiving the documents, GHR will notify you with a received alert

Verification of reimbursement documentation by GHR if required

You must promptly clarify / act on queries if any

Once approved by GHR, the reimbursable amount will be remitted to the employee’s bank account.

Requests Received Payment21st of Month 01 - 5th of Month 02 17th of Month 026th of Month 02 - 20th of Month 02 2nd of Month 03


INSURANCE COVERS

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Benefit No. 14

We have got you covered

Insurance covers for Hospitalisation, General Personal Accidents (GPA) and Critical Illness & Life Cover

Hospitalisation You will be provided with a Hospitalisation Insurance cover from the date of joining• If you are married, yourself, spouse & children will be

covered (unmarried, unemployed children below 18 yearsof age)

• If you are unmarried, you will be entitled to a personalcover

GPA A 24 hours accidental cover will be provided to you from the date you join.

Critical Illness Insurance cover for 24 critical illnessesstipulated by insurer, will be providedfrom the date of joining

Life CoverThis insurance cover will beprovided from the date ofjoining. However, this will beactivated at the demise ofan employee.

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How to obtain your hospitalisation cover?

Upon renewing the insurer every year, you will be informed of the name of the insurance company & hotline number

In the event of hospitalisation (except for the sole purpose of medical testing) which includes general personal accident and critical illness, you need to inform the admissions desk of the hospital / nursing home and insurer via the insurance hotline

Cashless routeOn admission, you should inform the insurer via the insurance hotline and obtain a reference number

On being discharged from the hospital, you inform the insurer via hotline, in order to settle bills

Costs incurred outside of the stipulated limits, must be borne by you

Reimbursement routeWhen being discharged from the hospital, you should inform the insurer via the insurance hotline

Upon being discharged from the hospital, you must obtain a doctor’s endorsement on the Hospitalisation Insurance Claim Form, pay the final bill and obtain the diagnosis card to be handed over to the Insurance Unit, along with the duly completed hospitalisation insurance claim form, for reimbursement purpose within 10 working days

You will be informed to collect the reimbursementpayment by cheque from the Insurance Unit/GHR


How to apply for GPA?

Promptly inform GHR of incident

Upon treatment, you need to send the duly completed Insurance claim form along with the diagnosis card and the medical certificates

How to obtain yourcritical & life cover?

Promptly inform GHR & Insurance Unit of incident


LEAVE &WORK HOURS

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Benefit No. 15

Paid leave on medical grounds

Take rest for a speedy recovery

If you meet with an accident / get injured while at work or are advised by medical consultants to take bed rest in the following instances:Post operation, complicated pregnancy /confinement, nursing for broken arm/leg/hand/back etc, critical illness covered under the Critical Illness Procedure

How can you apply?

You or your immediate supervisor informs GHR in writing of the reason along with relevant medical documents within 7 working days

Leave setoff order 1. Medical Leave2. Annual Leave3. Two months special paid leave4. One month 50% special paid leave5. No pay leave upto a maximum of

06 months including annual, and special paid leave granted

GHR informs you/supervisor

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LEAVE &WORK HOURS

Benefit No. 15

Long term no pay leave

Take some time off

1 year Fulltime studies relevant to the present job

Max 3 months Travel overseas on personal grounds

What you need to fulfill• 03 years continuous service• Minimum of 04 or 05 ranks at Annual Performance

Review for the past two years• No history of no pay leave (not more than 30 days) for

the past 02 years• No disciplinary records for the past two years• No objection from the supervisor and divisional head

How can you apply?

You inform HRP

GHR checks eligibility

You will be informed on theGHR Approval/Rejection

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FLEX HOURSOF WORK

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Benefit No. 15

What you need to fulfillAuthorised to report to work with 2 hours flexibility commencing at 7.00am and ending at 9.00am (minimum expected hours should be completed)

Who can applyIf your hours of work are not based on a shift or a roster* (*Employees whose nature of work requires the business hours of the company/division/arcade/branch/service centre etc)

How can you apply?

You send the request through the HRP with the divisional manager’s approval

HRP to validate and inform GHR

System is updated and you will be informed

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CARING FOR YOUR CHILD’S EDUCATION

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Benefit No. 16

Supporting your child’s educationby providing Stationery Vouchers!

A voucher worth Rs. 2,500/- for stationery expenses will be given annually to your child.

What you need to fulfill• You should serve the company for 2 years without

interruption• You should be in the category of “Manager” and below• Children should be in the age group of 3 -18 years

How will you receive it?

GHR will facilitate this benefitto all eligible employees

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A funeral endowment of Rs. 15,000/-, 02 days paid leave and a vehicle for one day will be facilitated upon the demise of an immediate family member.

How will we support you?

Unit Head, Divisional Secretary, Supervisor, HR Partner or you promptly informs in writing of the funeral to the HRP/GHR

GHR / Divisional representative would handover cash within two working days, to you or nominated family member

Employee acknowledges receipt of cash at theirconvenience

Definition of‘immediate family’

• Married employees:mother, father, spouse, children,mother-in-law and father-in-law

• Unmarried employees:mother, father, sister (unmarried)

and brother (unmarried)

Page 34

Benefit No. 17

ASSISTANCE AT A TIME OF LOSSWe are with you and are ready to support you, in times of grief...

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DIALOGCARES

Page 35

Benefit No. 18

You matter to us, so does your family. In the unfortunate event of you passing away while being employed by the company, we wish to assure you that we would watch over your family for years to come.

80% of your last drawn salary will be paid to your nominated beneficiary.

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Marital Statusof deceasedemployee

Beneficiaries % of the lastsalary withdrawn

Payment duration

Unmarried

Married withno children

Married withchildren

Single Parent

Parents

Spouse andParents

Spouse andChildren

Children

80%

80% salary paid inequal halves tospouse and parents/total 80% toparents in case thespouse is remarried

80%

80%

05 years

05 years

Until youngestchild attains18 years of age

Until youngestchild attains18 years of age


We value yourchoice in makingus your preferredemployer andthat is why wework hard toensure ourbenefits reflectyour changingneeds and wants…

All of this isfor youbecausewe care...

Niluka 0777 330 332Dilhan 0777 336 156Dilhari 0777 337 367

For moreinfo please

contact

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the dialog book of beneﬁts book - e... · expand your horizons! page 05 beneﬁt no. 02 you can...

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