The European Organisation for the Safety of Air Navigation

Maastricht Upper Area Control Centre

PASSIONATE ABOUTPERFORMANCE

MAASTRICHT UAC

260,000 km2 (above DFL 245) extending over Belgium, the Netherlands, Luxembourg and North-West Germany

1,429,271 IFR flights controlled in 2009

Annual costs (2009): € 134 Mio.

Annual route charges generated (2009): € 402 Mio.

697 employees, among whom:

266 air traffic controllers222 other operational staff152 engineers

TRAFFIC AND DELAY

SAFETY

• Europe’s 2nd largest air traffic control centre

• Europe’s 6th largest Air Navigation Service Provider

• FABEC’s largest air traffic control centre

• Europe’s most productive and high-performing service provider

• Europe’s most cost-effective service provider in the core area

(source Performance Review Commission)

PERFORMANCE

TRAFFIC COMPLEXITY /DENSITY Source: ATM Cost-Effectiveness 2008 Benchmarking Report

Performance Review Commission, June 2010

ATM/CNS PROVISION COSTS – 2008Source: ATM Cost-Effectiveness 2008 Benchmarking Report

Performance Review Commission, June 2010

FINANCIAL COST-EFFECTIVENESSSource: ATM Cost-Effectiveness 2008 Benchmarking Report

Performance Review Commission, June 2010

ECONOMIC COST-EFFECTIVENESSSource: ATM Cost-Effectiveness 2008 Benchmarking Report

Performance Review Commission, June 2010

SUPPORT COSTS/COMP. FLIGHT-HR Source: ATM Cost-Effectiveness 2008 Benchmarking Report

Performance Review Commission, June 2010

ATCO/HOUR PRODUCTIVITYSource: ATM Cost-Effectiveness 2008 Benchmarking Report

Performance Review Commission, June 2010