the expert
TRANSCRIPT
The Expert
Simon Guimezanes@guimezanes
Paris Software Craftsmanchip19/05/2015
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Agenda
• Introduction• Video• Framework• Analysis• Conclusion & Takeaways• Discussion
18/05/2015
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Video : The Expert
https://www.youtube.com/watch?v=BKorP55Aqvg
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Framework
Inspirations :• “Power” (ISBN 978-2-84899-
254-9)
• “The first move” (ISBN 9780470750087) : Negotiation
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Framework
Inspirations :• “Comment leur dire…” (ISBN
9782100490134) : Process Communication
• Personal experience
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PEOPLE : Political Map
Him Her
Walter(PM)
Anderson(Expert in red lines)
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PEOPLE : Political Map
Him Her
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
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PEOPLE : Political Map
Him Her
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
Relationships ?
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PEOPLE : Political Map
Him Her
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
Hierarchical relationships
?
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PEOPLE : Political Map
Him Her
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
Provider Client
?
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PEOPLE : Political Map
Him Her
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
Expertise
?
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PEOPLE : Political Map
Him Her
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
Who else ?
?
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PEOPLE : Political Map
Him Her
His Boss / Partners /
Shareholders?
Her Boss ?
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
?
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PEOPLE : Political Map
Him Her
His Boss / Partners /
Shareholders?
Her Boss ?
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
?
?
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PEOPLE : Political Map
Him Her
His Boss / Partners /
Shareholders?
Her Boss ?
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
Team ?
Her Team ?
?
?
?
?
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PEOPLE : Political Map
Him Her
His Boss / Partners /
Shareholders?
Her Boss ?
His Nemesis ?
Her Nemesis ?
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
Team ?
Her Team ?
?
?
?
?
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PEOPLE : Political Map
Him Her
His Boss / Partners /
Shareholders?
Her Boss ?
His Nemesis ?
Her Nemesis ?
Walter(PM)
Justine(Design
Specialist)
Anderson(Expert in red lines)
Team ?
Her Team ?
?
?
?
?
+ family, friends, sponsors, medias etc.
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PROBLEM : Common
• Macro : “Our company has a new strategic initiative to increase market penetration, maximize brand loyalty, and enhance intangible assets.”
• Micro : “In pursuit of these objectives, we’ve started a new project for which we require seven red lines.”
• Relationship : Client - Provider
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PROBLEM : Motivations
Name :• Power : Expert / Hierarchical /
Client / Courtesan / Gate Keeper etc.
• Rational objectives
• Fundamental need
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PROBLEM : Motivations
• Possible fundamental needs :- Praised for his work- Action- Recognized as a person / Love- Introspection- Praised as a leader / for his opinions- Fun
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PROBLEM : Motivations
Anderson :• Power : expert
• Avoid to have to draw impossible red lines (or to have to inflate balloons…)
• Satisfy the client’s needs
• Praised for his work ? Introspection ?
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PROBLEM : Motivations
Justine :• Power : expert
• Proper lines and cute kittens• Satisfy her custommers
• Recognized asa person
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PROBLEM : Motivations
Walter :• Power : hierarchical ?, courtesan
• To be aligned with Him’s and Her’s strategy
• Disguised behind praised for his work.Action ? Recognized as a person ?
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PROBLEM : Motivations
Her :• Power : hierarchical, client
• Bonus & promotion ?• The project must be successful
• Praised for her work
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PROBLEM : Motivations
Him :• Power : hierarchical
• To have the deal• Reassure the client• His team must say ‘Yes’, smile and shut
up
• Praised as a leader
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PROCESS : Organization
• What was the goal of this meeting?- Relationship?- Solve technical issues?- Express functional needs?- Define a process?- Other?• What’s next ?
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PROCESS : Organization
Two meetings :• This one : Introduction• Workshop(s) : Impact mapping ?- Anderson- Justine- Anderson’s coworkers?- The guy asking for perpendicularity?- Walter?
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Conclusion & Takeaway
• Do not travel without a map
• Seek the real motivations of your stakeholders
• Find and implement the right process
• Politic and change management are a Craft
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Links
• “The Expert” : https://www.youtube.com/watch?v=BKorP55Aqvg
• “D. Scott Williamson, Expert” : https://www.youtube.com/watch?v=B7MIJP90biM
• Power : http://www.amazon.com/The-Laws-Power-Robert-Greene/dp/0140280197
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Links
• “The first move” : http://www.amazon.com/First-Move-Negotiators-Companion/dp/0470750081/ref=sr_1_1?s=books&ie=UTF8&qid=1431288343&sr=1-1
• “Comment leur dire ?” : http://www.amazon.com/Comment-leur-dire-Process-Communication/dp/2100490133/ref=sr_1_2?s=books&ie=UTF8&qid=1431288225&sr=1-2
• “Communiquer, motiver, manager en personne” : http://www.amazon.com/communiquer-motiver-manager-personne-2e/dp/2100499130/ref=sr_1_2?s=books&ie=UTF8&qid=1431288390&sr=1-2
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