the fine line between prediction and intention (#eurocomm)

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THE FINE LINE BETWEEN PREDICTION & INTENTION NAOMI TRICKEY [email protected] | Tel: +44 (0)1273 234 290 | @ntrickey 04/2013

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Brandwatch Sales Director EMEA Naomi Trickey's presentation at Eurocomm 2013. www.brandwatch.com

TRANSCRIPT

Page 1: The Fine Line Between Prediction and Intention (#Eurocomm)

THE FINE LINE BETWEEN

PREDICTION & INTENTION

NAOMI TRICKEY [email protected] | Tel: +44 (0)1273 234 290 | @ntrickey

04/2013

Page 2: The Fine Line Between Prediction and Intention (#Eurocomm)

Source/ July 2011 Census Data

NEW YORK CITY POPULATION: 8,244,910

© 2013 Brandwatch | www.brandwatch.com

Page 3: The Fine Line Between Prediction and Intention (#Eurocomm)

WHO IS THE AUDIENCE?

© 2013 Brandwatch | www.brandwatch.com

Page 4: The Fine Line Between Prediction and Intention (#Eurocomm)

Source/ Mary Meeker, Kleiner Perkins

“THE RE-IMAGINATION OF NEARLY

EVERYTHING…”

© 2013 Brandwatch | www.brandwatch.com

Page 5: The Fine Line Between Prediction and Intention (#Eurocomm)

VOLUME VELOCITY VARIETY

© 2013 Brandwatch | www.brandwatch.com

Page 6: The Fine Line Between Prediction and Intention (#Eurocomm)

Source/ Chris Walker @atallman

“BIG DATA IS MARKETING SPIEL.

IT DOESN’T EXIST. THERE IS ONLY

‘DATA’. THINK OF IT THIS WAY…

AN OCEAN ISN’T ‘BIG WATER’.”

© 2013 Brandwatch | www.brandwatch.com

Page 7: The Fine Line Between Prediction and Intention (#Eurocomm)

“THE NUMBER OF SIGNIFICANT

FINDINGS DON’T REPLICATE THE

EXPANSION OF NOISE TO SIGNAL.”

Source/ David Brooks, NY Times

© 2013 Brandwatch | www.brandwatch.com

Page 8: The Fine Line Between Prediction and Intention (#Eurocomm)

8

“WE CAN THINK OF THIS AS A

SIGNAL PROBLEM: DATA ARE

ASSUMED TO ACCURATELY

REFLECT THE SOCIAL WORLD, BUT

THERE ARE SIGNIFICANT GAPS,

WITH LITTLE OR NO SIGNAL

COMING FROM PARTICULAR

COMMUNITIES.”

© 2013 Brandwatch | www.brandwatch.com

Source/ Kate Crawford, HBR

Page 9: The Fine Line Between Prediction and Intention (#Eurocomm)

AGGREGATE DATA TO FIND

PATTERNS AND INTENTION –

NOT NECESSARILY PREDICTIONS.

© 2013 Brandwatch | www.brandwatch.com

Page 10: The Fine Line Between Prediction and Intention (#Eurocomm)

“THE MATHEMATISATION OF

SUBJECTIVITY WILL FOUNDER

UPON THE RESPLENDENT FACT

THAT WE ARE AMBIGUOUS

BEINGS… I HAVE NEVER VOTED

WHOLEHEARTEDLY IN AN

ELECTION.”

© 2013 Brandwatch | www.brandwatch.com

Source/ Leon Wieseltier, New Republic

Page 11: The Fine Line Between Prediction and Intention (#Eurocomm)

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Studies of Issues

© 2013 Brandwatch | www.brandwatch.com

Page 12: The Fine Line Between Prediction and Intention (#Eurocomm)

LOOKING AT ISSUES, RATHER THAN POLITICIANS

© 2013 Brandwatch | www.brandwatch.com 12

Topics linked to the Scottish independence referendum by social media users

0 2000 4000 6000 8000 10000 12000 14000 16000

Marine and fisheries

Built environment

Farming and rural issues

Public sector and government

Transport

Environment

Law order and public safety

Health and social care

Arts culture and sport

Education and training

People and society

Business industry and energy

Economy

Foreign affairs

SOCIAL MEDIA MENTIONS (JANUARY – MARCH 2013)

Page 13: The Fine Line Between Prediction and Intention (#Eurocomm)

SCOTTISH INDEPENDENCE: ISSUES OVER TIME

© 2013 Brandwatch | www.brandwatch.com 13

0

1000

2000

3000

4000

5000

6000

7000

Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

ME

NT

ION

S

MONTHS

Arts culture and sport Business industry and energy Economy Foreign affairs

Page 14: The Fine Line Between Prediction and Intention (#Eurocomm)

SOURCES

© 2013 Brandwatch | www.brandwatch.com 14

http://blogs.hbr.org/cs/2013/04/the_hidden_biases_in_big_data.html

http://www.nytimes.com/2013/02/19/opinion/brooks-what-data-cant-

do.html?_r=0&adxnnl=1&ref=davidbrooks&adxnnlx=1364824851-

8I+r+8/mWMTUOgBIkCcXAA

http://ideas.time.com/2013/03/29/viewpoint-why-predictions-fail-but-prophecies-dont/

http://cmo.com/content/cmo-

com/home/articles/2013/3/20/how_to_speak_big_dat.html.

http://www.newrepublic.com/article/112734/what-big-data-will-never-explain#

http://chiefmartec.com/2012/12/5-marketing-meta-trends-the-presentation/

Page 15: The Fine Line Between Prediction and Intention (#Eurocomm)

CONTACT

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Email/ [email protected]

Twitter/ @ntrickey

© 2013 Brandwatch | www.brandwatch.com