the first lever of a successful clo: performance transformation

Transitioning from Trainers to Performance Consultants

The First Lever of a Successful CLO: Performance Transformation

27% of CLOs are deeply concerned that their learning strategies are not aligned with business objectives,

according to a Chief Learning Officer survey.


Those CLOs are concerned because if their learning strategies are not aligned with business objectives, they

cannot transform the performance of the business.


And as CLOs know, L&D playing the role of performance transformation is not as easy as it sounds….


Most L&D organizations consist of people who have been rewarded on their ability to get learners to

consume training, and as an added bonus, they create training programs that learners enjoy.


In other words, they have been trained to improve the performance of their training programs and not the

performance of the people who consume the training.


And changing the overall mindset is only half the battle.


Once the L&D department has aligned their goals with the transformation of business performance, the team

still needs a deeper understanding of very specific functions.


They need to be able to advise and guide the sales team on how to improve sales conversion, counsel the

customer service team on how to acquire listening skills when dealing with irate customers, or empower the

technology team to quickly deal with security breaches.


It’s Time For L&D to Own Business Transformation


The L&D function is usually restricted to conducting learning and training and does not have a role in aligning

learning strategies with the core business strategy.


In order for that to change, learning has to establish itself as an agent of organizational change.


It is up to the CLO to continue driving this issue center-stage by making it a pivotal part of their success criteria.


Not only do they need to transform their own department into change agents, but they also need to

evangelize the ability of L&D to make drastic impacts on performance across any department.


If you would like to download the full guide and learn about the two other levers of a successful CLO,

download it here.


http://www2.infoprolearning.com/CLOebook

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http://www.infoprolearning.com/blog/how-to-identify-culture-of-accountability-infopro-learning/

http://www.infoprolearning.com/blog/the-first-lever-of-a-successful-clo-performance-transformation/

We help organizations rapidly transform talent by focusing on

Learning for Performance.

A global, award-winning learning and training solutions company for almost 20 years, Infopro Learning provides performance improvement strategies,

blended learning solutions, and managed training programs.

One of the world’s leading providers of learning and training solutions.

About Infopro Learning

For more information, visit www.infoprolearning.com

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