the first time homebuyer program is part of the florida ......6 applicants of first time homebuyer...
TRANSCRIPT
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The First Time Homebuyer Program is part of the Florida Housing Finance Corporation whose mission is to
increase affordable housing opportunities. The First Time Homebuyer Program makes purchasing a home affordable for
low-to-moderate income families and individuals by offering fixed, low-interest rate mortgage loans. There is also an
opportunity to offer down payment and closing cost to assist edible buyers. The First Time Homebuyer Program is
looking to change its perception of its program by potential applicants.
Research has shown that African- Americans who attend church are more likely to participate in a workshop
about purchasing a home. A little over half of them have actually said they would use a program that provided financial
assistance in purchasing a home. The First Time Homebuyer Program has to provide information about the program
that encourages potential applicants to participate in the program. The research has shown that there is a certain idea of
what type of person would use the program. This campaign book proposal has been prepared to introduce to initiatives
and tactics that the Florida Housing Finance Corporation can use to propel the program forward.
There are several strategies proposed to engage the target market to participate in the First Time Homebuyer
Program. The new communication strategies will low the program to reach more people effectively. The proposed
tactics will help the program solve its problem and change its perception to the public.
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First Time Homebuyers Program issue is the way the program is perceived. The First Time Homebuyer Program wants
to expand their audience beyond only minorities with very low- income.
a. What does the research reveal as the typical demographic of First Time Homebuyers Program?
b. What is the average income of an applicant for The First –Time Homebuyer Program?
c. What does the research reveal as a key factor most people consider before their first home purchase?
d. Do Leon country residents prefer to rent rather than own property?
e. How do potential first time homebuyers research governmental programs that offer financial assistance.
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Hill, Octavia L., Gladys G. Shelton. “First- Time Homebuyers Programs as an Impetus for Change in Budget Behavior. “
Association for Financial Counseling and Planning Education,
(1995),http://6aa7f5c4a9901a3e1a1682793cd11f5a6b732d29.gripelements.com/pdf/vol69.pdf (accessed January28,
2011).
The purpose of this study is to determine whether participation in a First-Time Homebuyers Educational Program affects budgeting behavior of program participants. The program was created to assist low to moderate income households in becoming homeowners by providinginformation on budgeting and all aspects of selecting, purchasing, and maintaining a home. The key words used find this article budgeting behavior, first- time homebuyers and low income. Association for Financial Counseling and Planning Education
Kingsley, Thomas G., Magery Austin Turner. “ Federal Programs for addressing low- income Housing Needs A Policy Primer.” The Urban Institute, (December 1, 2008), http://www.urban.org/UploadedPDF/411798_low-income_housing.pdf(accessed January 28, 2011)
Federal housing assistance only serves about one of every four eligible households, and an estimated 12.4 million low-income renters face serious housing problems without any assistance. The article addresses the target market of low- income families searching for federal programs to purchase homes.
Lerman, Robert I. “Renters A Key to Housing Market.” The Urban Institute, (February 27,2009),
http://www.urban.org/url.cfm?ID=1001254&renderforprint=1 (Accessed January 28, 2011)
If Congress and the Obama administration want to encourage housing demand without breaking the government bank, says Institute Fellow Robert Lerman, they should allow low-income recipients of rent subsidies to buy homes and use their subsidies to help pay the monthly mortgage, tax and insurance costs. The Urban Institute is nonpartisan economic and social policy research. This article explains how renters effect the housing market.
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Joint Center for Housing Studies of Harvard University. “The Disruption of the Low Income Housing Tax Credit Program: Causes, Consequences, Responses and Proposed Correctives (December 2009), http://www.jchs.harvard.edu/publications/governmentprograms/disruption_of_the_lihtc_program_2009.pdf (Accessed January 28, 2011)
The What Works Collaborative is a foundation-supported research partnership that conducts timely research and analysis to help inform the implementation of a forward-looking housing and urban policy agenda. The article explains the effects causes, consequences of the tax credit on the nation. The article addresses the opponents of first time homebuyer programs.
Schootman, Mario, Elena M. Andersen, Fredric D. Wolinsky, Theodore K. Malmstrom, Philip
Miller, Douglas K. Miller. “Neighbourhood environment and the incidence of
depressive symptoms among middle-aged African Americans.” Journal of Epidemiology and Community Health
(1979- )Vol. 61, No. 6 (June 2007): 527-532http://www.jstor.org/stable/40665839
The article explains how neighborhoods with adverse characteristics have a direct effect on the mental health
of its residents.. My research was conducted at Florida State University using the JSTOR database. The Journal of
Epidemiology is an international journal dedicated to theoretical issues.
Brown, Audrey Lawson. “Afro- Baptist Women’s Church and Family Roles: Transmitting
Afrocentric Cultural Values. .” The George Washington University Institute for Ethnographic Research, Vol. 67,
No. 4 (Oct., 1994): 173-186http://www.jstor.org/pss/3317417
Audrey Brown research African- Americans role in the Floridian Baptist church. The research explains how that gender- defined role transcends into the belief and practices of African American women. The journal was found in the JSTOR database at the Florida State University Library.
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● The Tallahassee Lenders’ Consortium, Inc.
The Tallahassee Lenders’ Consortium Inc. is a non-profit organization whose mission is to improve people’s ability to obtain safe, decent affordable housing. We know that in order to buy a home, people need education, information and access to affordable financing, and affordable housing options. The Tallahassee Lenders’ Consortium, Inc. Provides information and education regarding credit counseling and the process of purchasing a home to low - income and very low income families. They are a strong competitor because they are based in Tallahassee, Florida. The Tallahassee Lenders Consortium, Inc. contributes to the community through showcases and educational classes. They have better publicity than the First- Time Home Buyers Program.
● Georgia Dream Homeownership Program
The Georgia Dream Homeownership Program makes purchasing a home more affordable for low-to-moderate income families and individuals by offering fixed; low-interest rate mortgages loans. Georgia’s program is a strong competitor for First Time Homebuyer Program because the homes offered are bigger than the homes offered in Florida. Georgia homeowners are able to acquire more homes for their loan amount.
● California Housing Finance Agency Authority
For 35 years, the California Housing Finance Agency (CalHFA) has supported the needs of renters and first-time homebuyers by providing financing and programs that create safe, decent and affordable housing opportunities for low and moderate income Californians. Established in 1975, CalHFA was chartered as the State’s affordable housing bank to make low interest rate loans through the sale of tax-exempt bonds. A completely self-supporting State agency, bonds are repaid by revenues generated through mortgage loans, not taxpayer dollars. The California Housing Finance Agency's program is the weakest competitor for First Time Homebuyer program. The standard of living in California is substantially more than Florida.
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0.00
10,000.00
20,000.00
30,000.00
40,000.00
50,000.00
60,000.00
70,000.00
First Time HomeBuyers
Georgia Dream HomeOwnership Program
California HousingFinance Agency
Tallahassee LendingConsortitum
50,000.00
68,000.00
47,300.00
53,400.00
Inco
me
Competitors
Minimum Income Requirement
Minimum Income
This illustration displays the range between the minimum incomes required for all
applicants of first time homebuyer programs that are competitors of the First Time
Homebuyer Program.
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Internal Environment
There should be more employees delegated to the success of the First Time Homebuyer Program. The addition of new
faces to the program will bring a new perspective to the program.
Niche
The programs niche is the benefit is having access to many eligible applicants.
Performance
There should be more exposure of the First Time Home Buyers Program to all publics. The program’s services and
performance needs to be exposed beyond the company website.
Structure
There is not adequate information available about the program that is appealing to the target market. The materials
should clearly define the mission and vision of the program
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Supporters
The supporters of the First Time Homebuyer Program are the local churches and the local banks of Tallahassee, Florida
Competitors
The First Time Homebuyers Program has local, regional and national competitors. The local competitor is the
Tallahassee Lender’s Consortium, Inc. The regional competitor is Georgia Dream Home Ownership Program. The
national competitor is California Housing Authority.
Opponents
Opponents to First Time Homebuyer Program tax credit argue it is a federal government hand- out that the nation
cannot afford
External Impediments
The current environment of the program steady considering the housing market. The target market will have to deal with
a slow economy and high unemployment rates which may directly affect their chances of being approved for a fixed
mortgage loan.
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● Visibility
There program should increase visibility and articulate services so that the target market can relate to the
program
● Reputation
The program needs to establish a reputation amongst the community. The program should establish a brand
in the community as the leader in fixed mortgage rate loans for people looking to purchase their first home in
Tallahassee, Florida.
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Greetings! I am Ricquel Jackson a senior public relations student at Florida A&M University. I am conducting this survey for my Public Relations Campaigns course. My assigned client for the semester is the Florida Housing and Finance Corporation, and I am researching the First Time Homebuyer Program. The survey results will be used to help develop a strategic plan for the program. The survey will take 5 minutes and your answers will remain anonymous. Thank you for your time and support.
Demographic Data
1. What is your gender?
Male Female
2.Please circle your age range.
18- 24
25- 35
36- 45
46- 60
60 – Above
3. What is the highest level of education you completed?
Elementary school only
Some high school, but did not finish
Completed high school
Some college, but did not finish
Currently enrolled in an undergraduate program
Two-year college degree / A.A / A.S.
Four-year college degree / B.A. / B.S.
Advanced Graduate work or Ph.D.
4. What do you expect your gross (before taxes) 2011 family income from all sources to be?
Under $24,999
$25,000 - $39,999
$40,000 - $49,999
$50,000 - $74,999
$ 75,000- Above
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5. Please circle the category that best describes your ethnicity.
American Indian / Native American
Asian
Black / African American
Hispanic / Latino
White / Caucasian
Pacific Islander
6. Are you currently renting?
Yes No
7. Do you own your place of residence?
Yes No
Public Perception
8. Indicate your employment status. Are you currently...?
Employed outside the home and earning wages
Self-employed
Unemployed and currently looking for employment
Out of work but not currently looking for work
Retired
Unable to work
9. Have you ever heard of First Time Home Buyer Program?
Yes No
10. Have you ever visited the First Time Homebuyers online website at http://www.floridahousing.org/?
Yes No
If you answered yes please skip to 10a. If you answered no please skip to Question 11.
10a. Did the website provide clear information about the program? Yes No
11. Do you know of any state funded programs that provide assistance to first time home owners?
Yes No
If yes, please explain ________________________________________________________________
If you answered No, Please skip to Question 12.
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12. If you were looking to purchase a home today, would you consider seeking information from a government
program that helps first time homebuyers?
Yes No
If you answered No, explain why_________________________________________________________
If you answered Yes, please skip to question 13
Psychographics
13. How much time do you spend on the internet each day?
0-1 hour
2- 4 hours
5- 10 hours
10 or more hours
Please read each statement carefully and respond to it by expressing the extent to which you believe the
statement describes your personality, your beliefs and your preferences.
Strongly
Agree Agree Neutral Disagree Strongly
Disagree
14. My socioeconomic status is
important to me.
15. I think my elected officials make the
best decisions for me.
16. Financial security is very important
to me.
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Communication Habits & Awareness/ Acceptance/ Action
17. Do you plan to purchase a house in Florida within the next four years?
Yes No
18. Which of the following sources would you consult for information on purchasing a home?
Banker Family Member who is a home owner Church
Realtor Friends who are homeowners Home Buying Workshops
Other _________________________________________________
19. Based on your knowledge of the First Time Homebuyer Program, which of the following income levels is
eligible for the First Home Buyer Program?
Under $25,000
$25,000 - $39,999
$40,000 - $49,999
$50,000 - $74,999
$ 75,000- Above
20. How often do you read the newspaper?
Once a week
2- 4 days a week
Weekdays
Weekends
Everyday
I do not read the newspaper
21. How long have you been using the internet?
Less than 6 months
6 to 12 months
1 – 3 years
4 or more years
I do not use the Internet
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22. Do you have an email account?
Yes No
If yes, how often do you check your email? If no, skip to question 22.
Everyday
2- 5 times a week
Once a week
24. I am informed about state funding for homeownership in Florida.
Strongly disagree Disagree Neither agree or disagree
Agree Strongly Agree
25. Are you aware of government grants to purchase a first home?
Yes No
26. Would you visit a website that informed you about homeownership for low- income citizens in Florida?
Yes No
27. Are you aware that Florida will offer assistance in purchasing a home if you earn a certain income?
Yes No
28. Would you take a class about homeownership if it could help you purchase a home?
Yes No
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17%
28% 30%
25%
Age
18-25
25- 35
36-45
46- 60
60- up
The surveys were distributed at majority minority churches. I will target potential surveyors who fit the target market. I
will also research if the church offers and self-help workshops or home buying workshops. Many churches offer
ministries for new couples or newlyweds which is an ideal target market for First Time Homebuyer Program.
Gender
Male 27
Female 23
Age
18-25 8
25- 35 13
36-45 14
46- 60 12
60- up 2
54%
46%
Gender
Males
Females
Women were more likely to stop and
answer questions about the
household.
25-35 age range is most
influential in because they are
seeking guidance through
workshops and ministries. This
range is most active in self- help
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8%
16%
52%
24%
Education
Enrolled inUndergraduatedegree program
2- Year Degreeearned
4- year degreeearned
The majority of the survey takers earned a 4- year degree
Highest level of education
Enrolled in Undergraduate degree
program
4
2- Year Degree earned 8
4- year degree earned
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Master's Degree Earned 12
Survey takers who obtained a 4- yr.
degree showed interest in learning
how to own a home
17
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•Low to moderate income families who are searching for their first home in Florida Customers
•Churches or support groups that offer first time home buying workshops
Producers
•Realtors, Bankers and financial analyst would serve as enablers to the First Time Home Buyer Program
Enablers
•Tax payers who don’t agree with the tax credit assisting low- income families to purchase homes.
Limiters
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The stage of development for my target public is aware. The target public understands that the issue is relevant but does
not understand what action to take on the issue. .
Key Characteristics
● Public Relations Situation
○ The public wants to satisfy Maslow’s level of safety needs which includes shelter and economic stability.
The public wants to know about the information that the client, First Time Homebuyer Program has to
offer but does not have access to resources or information.
● Organization
○ The key publics’ relationship with the client is not strong. The client has to develop a relationship with the
key public. The client has not reached out to the public and provided them with information about the
program through social media, workshops or advertisements.
● Communication Behavior
○ I believe the publics’ communication habits are not extended past what is provided through the news or
newspaper. I do no believe they are searching the Internet for information about the client. Local city
activist and church leaders may serve as credible message sources for the public.
● Demographics
○ The demographics of the target market are African- Americans who attend church between the ages of 18-
60 with an income between $20,000- $40,000
● Personality Preferences
○ This is an emotional group, with some members having a preference for messages that are factual, logical
and reality based, while others prefer messages focused on ideas, sentiment and vision.
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My target public is African- Americans between the ages of 22- 60 who attend predominately African American
churches and interested in purchasing their first home.
I believe that many opinions are shaped in the church. Minorities seek education, financial advice and self improvement
workshops in the church. First Time Homebuyers will be able to reach a market that is seeking information about
homeownership.
The First Time Homebuyers Program benefits my public by offering them fixed mortgage loans at low rates for African
Americans with low- moderate incomes. Through unique partnerships with local black churches the program provided
personalized assistance to those seeking help in purchasing their first home.
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The most effective communication is based on the rational appeal of the message. The target public needs to know that
the First Time Homebuyer Program is the best choice for all minorities to purchase their first home with down payment
assistance. The First Time Homebuyer Program should persuade their public by appealing to logic and reason.
Proposition
The factual preposition states that something exists, based on provable and physical evidence. Factual claims are
often linked with communication and seek to increase attention or build greater understanding. The First Time
Homebuyer Program must present facts about the program that are appealing to the target public. The presentation of
facts should be appealing to the target public through strategic avenues of communication.
Testimonies
The target public may be able to relate to the program if they were able to relate to others who successfully went
through the program. A testimony can provide effective verbal communication. Testimonies can take the form of letters
or other statements of support from satisfied customers.
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The ideal position for The First Time Homebuyers Program is to be known as the number one choice for minorities in the state of
Florida as aid in purchasing a first home. Though this goal has not been met, The First Time Homebuyers program has the resources
to meet their goal.
● To have an effect on the awareness of African- Americans who attend predominately black churches in
Tallahassee, Florida. Specifically to increase the knowledge of the First Time Home Buyer Program’s down payment
assistance and fixed mortgage loans. (40% of the public by October 1, 2011)
● To have an effect on the acceptance of minorities who are purchasing their first home in Florida, specifically to
increase their participation in the program. (30% of the public by August 1, 2011)
● To have an effect on the action of African American church members, specifically to increase the request of
services from the Florida Housing Finance Corporation First Time Homebuyer Program.
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Action Strategies
Strategy #1 Audience Participation
The First Time Homebuyers Program does not use strong two- way communication tactics to engage the
audience. Ron smith explains that a way to foster audience participation is through generating feedback.
This will allow visitors to get a better understanding of the program through post that are less formal. The
blog will also allow the First Time Homebuyers program to gage the knowledge and position of its public.
A blog will allow the First Time Homebuyer Program to interact with the public and through responses to
certain post hits to the website gauge how many people are interested in the program.
The blog will be titled Get H.I.P (Home Investment Program). The web blogs name appeals to my target
market. Once they can identify and associate a name to the blog they will be more inclined to use the
blog site.
Strategy #2 – Special Event
A staged event will help the program gain exposure with the target publics. To change the perception of
the program, the target market must first become aware of the program and its services. The First time
Homebuyer Program special event will encourage interaction and potential media attention. The
Tallahassee Dream Street is an interactive event to allow the target market to see the services provided
to applicants. A special event that will generate action among key publics is to host a tour of houses that
would be eligible to applicants of the program. This event will interest potential applicants and help them
understand what the program can offer to clients.
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Strategy #3- Alliance and Coalition
An alliance tends to be a formal, loosely structures, and perhaps small working relationships among
organizations
The First Time Homebuyer Program should form an alliance with local churches in Tallahassee, Florida.
Many churches offer self- help ministries such as;
• Newlywed Ministries
• Collegiate Ministries
• New Member Ministries
• Family Ministries
These different ministries have members who may be great candidates for the First Time Homebuyer program.
This alliance will forge a relationship with people who share similar interest.
Strategy #4- Organizational Performance
Organizational performance ensures that the organization is working at its highest possible level of quality for its
customers.
The First Time Homebuyers Program needs to practice the principle of adaptation. The program needs to
change the way the program is presented to potential applicants. There needs to be updates to the website to
allow visitors to understand the benefit of the program the current website has very limited information.
Employees should communicative the works of the organization with the target market.
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Communication Strategy
Strategy #1
Conduct a news interview with the local news stations. This will garner exposure of the program
to viewers who may use word of mouth to spread the message of the program. The interview
should be conducted by an employee of the First Time Homebuyer Program who is
knowledgeable of the program and whose appears relatable to both the target market and
viewers.
Strategy #2
Release news releases to the local media to encourage the target market to apply for the First
Time Home Buyer Program. The News releases will not only reach the target market but it would
also inform the client’s audience which may use word of mouth about the program.
Strategy #3
Develop a community relations media campaign to reach the target market, but who would not
respond to traditional marketing of purchasing a first home. Research supported using social
media and the internet as primary sources of communication.
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Tactics
Interpersonal Communication
● Housing Convention
Workshops with churches
Local business provide insight to housing
● Spring Time Tallahassee Parade
Float or Sponsorship
● North Florida Fair
Booth or Sponsorship
● Sporting Event
College Football Games
Banners
● Commercial on Jumbo Tron
● Best & Brightest of Tallahassee Scholarship – honoring students dedicated to their education and
committed to their community
● Students from every high school eligible to participate
8th grade essay contest
● Church Fans
Organizational Media
● Newsletters
Distributed to churches
Target market universities
● Grocery stores
● State funded agencies
Department of Education
Dep0artment of Children and Families
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● FACT Sheet
To change perception you need to inform target market
Presentation of facts and FAQ about organization
Digital Media
● Website
Dedicated to the program
Include information about the program
RSS Feeds
Blogs
● News Media
● News Interviews
-WCTV Interviews segment
● Guest Editorial
Opinion piece in local newspapers
Create awareness about issue
Directly address the client’s issue of perception
● Radio
96. 1 (6am – 7pm)
102.3 (3pm- 7pm
90.5 (6am- 10am)
Social Media Tactics
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● Blogs
o Home Investment Program ( H.I.P.) blog
● YouTube
Videos of events
Homes eligible for purchase
Tips on how to purchase a home
Webisodes
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Budget
Tactics #1:
Billboards
Lamar Advertising
Permanent Bulletin ( 4 weeks)
$1,975 -$0- $1, 975
Subtotals : $1,975 $0 $1,975
Tactics #1 : TOTAL $1,975
Tactic #2 :
Radio Advertisement
Cummulus Radio Advertisement
96.1 WHBX ( 6am- 7pm) 30- sec @ $230
102.3 WWLD (6am- 7pm) 30-Sec @$230
90.5 WANM (6am- 10am) 30- Sec @150
$610 -0- $610
Subtotals : $610 $0 $610
Tactics #2 : TOTAL $610
Tactic 3:
News Interview
WCTV News Interview -0- -0- -0-
Subtotals : $0 $0 $0
Tactics #3: TOTAL $610
Tactics #4
Capital Outlook Advertising
Capital Outlook Advertising $145 -0- $145
Subtotals : $145 $0 $145
Tactics #4: TOTAL $610
Tactic #5
High School Scholarship
1st Place Scholarship Winner $1000 -0- $1000
2nd
Place Scholarship Winner $500 -0- $500
3rd
Place Scholarship Winner $250 -0- $250
Subtotals : $1750 $0 $1750
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Tactics #5 : TOTAL $1750
Tactic #6
Electronic Email Blast
Email Blast:
State Employee Database
Email Sent to state employee database
Compensation@ $30 / hour X 2hours
$60 -0- $60
Subtotals : $0 $0 $60
Tactics #6: TOTAL $60 $60
Tactics #7
Tallahassee Democrat Guest
Editorial
Tallahassee Democrat article
PR Specialist drafting guest editorial
Compensation @ $45/ hour x 1= $45
$45 -0- $45
Subtotals : $45 $0 $45
Tactics #7 : TOTAL $45
Tactic #8
YouTube
YouTube Channel
Filming videos for channel
Compensation @ 30/ hour x 12 = 360
$360 -0- $360
Subtotals : $360 $0 $360
Tactics #8: TOTAL $360
Tactic #9
Web Banner
Email Blast
Graphic Designer ( $150)
$150 -0- $150
Subtotals : $0 $0 $0
Tactics #9 : TOTAL $150 $150
Tactics #10
Workshops
Supplies Needed:
Note Pads ( 5- 3pks @$6.09 ea) = $30.45
Pens (10 dozen ct packs @ $1.30ea) = $13.00
Nametags ( 1 – 100ct @ $4.19= $ 4.19
$ 47.69 -0- $ 47.69
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Subtotals : $273 $0 $47.69
Tactics #10: TOTAL $47.69
Tactic #11
Newsletters
Printing Cost:
2000 Newsletters “8 ½ x 11” @ .43 ea= $ 650
$650 -0- $650
Subtotals : $650 $0 $650
Tactics 11: TOTAL $650
Tactic # 12
Promotional Hand Fans
Custom Hand Fans
1000- (10”x15”) fans for $0.50= $500
$500 -0- $500
Subtotals : $273 $0 $273
Tactics #12: TOTAL $273
Tactic #13
Newsletters
Printing Cost:
2000 Newsletters “8 ½ x 11” @ .43 ea= $650
$650 -0- $650
Subtotals : $273 $0 $650
Tactics #13: : TOTAL $650
Tactic #14
Promotional Hand Fans
Custom Hand Fans
1000- (10”x15”) fans for $0.50= $500
$500 -0- $500
Subtotals : $273 $0 $500
Tactics #14 : TOTAL $500
Tactic #15
Twitter Chat
Twitter Subscription $0 -0- $0
PR Specialist conducting Twitter Chat
Compensation: $30/ hour x 3 hrs = $90
$90 -0- $90
Subtotals : $90 $0 $90
Tactics #15 : TOTAL $90
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Tactic #16
Facebook Group
www.socialoomph.com subscription
$27.97 per month x 12 months
$335.64
-0- $335.64
Subtotals : $335.64 $0 $335.64
Tactics #16 : TOTAL $335.64
Tactic #17
Community Event Participate
( i.e. FAMU Homecoming Parade )
Entry Fee
$100 per organization
$100 -0- $100
Car Rental
University Cadillac Escalade Rental
-0- $250 -0-
Subtotals : $0 $250 $0
Tactics #17 : TOTAL $100
Grand Total $7696.33
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Tallahassee Lenders Consortium. Web. 06 Feb. 2011. <http://tallahasseelenders.org/tlc/about.shtml>.
"CalHFA - About Us." California Housing Finance Agency. Web. 06 Feb. 2011. <http://www.calhfa.ca.gov/about/>.
"Georgia Dream Homeownership Program." Georgia Department of Community Affairs (DCA) Home Page. Web. 06 Feb. 2011.
<http://www.dca.state.ga.us/housing/homeownership/programs/GeorgiaDream.asp>.