the four levels of symptoms

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    The Four levels of symptoms:

    a) Mental symptoms,

    b) Emotional symptoms,

    c) Physical symptoms &

    d) Behavioral symptoms

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    WHAT IS STRESS?

    Stress is a condition or feeling experienced

    when a person perceives that demands

    exceed the personal and social resources the

    individual is able to mobilize.

    S = P > R

    Stress occurs when the pressure is greater

    than the resource

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    TYPES OF STRESS:

    There are two types of stress, namely:

    Negative stress

    Positive stress

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    FACTORS INFLUENCING WORK

    STRESS:

    CHANGINGWORK PATTERNS

    WORKINGCONDITIONS

    OVERWORK

    UNDER-WORK

    CONFLICT

    FACTORSINTRINSIC TO THE JOB ITSELF

    A)THE MANAGERIAL ROLE

    B)RELATIONSHIPSWITH OTHER PEOPLE

    C)CAREERANDACHIEVEMENT

    D)ORGANIZATIONAL STRUCTURE ANDCLIMATE

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    EFFECTS OF STRESS

    A RISE IN STAFF SICKNESS:

    . AN INCREASE IN ABSENTEEISM:

    DECREASING LEVELS OF PERFORMANCE ANDMORALE

    DISORGANISATION IS ON THE INCREASE:

    CONFLICT INCREASES:

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    HOW SERIOUS ARE YOUR STRESS

    SYMPTOMS

    ACUTE STRESS

    EPISODIC ACUTE STRESS

    CHRONIC STRESS

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    NIIT TECHNOLOGIES LTD

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    OBJECTIVES OF THE STUDY

    Major objectives:

    To identify the causes of stress that exists among IT professionals.

    To understand how stress affects the performance of the employees.

    To identify what measures to be taken to reduce stress.

    Minor objectives:

    To identify the symptoms of stress and extent of its seriousness.

    Also to find the techniques or tools used to overcome them

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    RESEARCH DESIGN: DESCRIPTIVE

    RESEARCH

    INFORMATION SOURCE:

    . PRIMARY SOURCE: questionnaire, interview

    SECONDARY SOURCE: INTERNET, FRIENDS, REFERENCE BOOKS

    SAMPLING PLAN:

    Sampling unit: Low to Middle level IT professionals (both

    males and females)Age: 21-40 years

    Sample size: 62 IT employees

    Sampling procedure:non random-judgmental sampling.

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    causes of stress at IT industry

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    How does the individual overcome

    Stress

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    Common symptoms of stress

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    seriousness of stress

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    method that should be used by the

    trainers

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    Best stress removal technique

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    How performance is affected by

    job stress?

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    RECOMMENDATIONS

    Identifying factors causing stress like demanding work and applying

    practical strategies like case studies discussion, topics discussion etc

    Learn to manage conflict and challenging situations

    Seek out someone in the Human Resources department or a Senior

    Official and communicate concerns about job stress..

    If the job is unendurable, then Plan and Execute a career change. Send out

    resumes or work on transfers within the company.

    Establish or reinforce a network of friends at work and at home.

    Learn to communicate to Co-workers and boss as well to avoid

    communication gap.

    Understand the importance of stress management and attend the training

    programs conducted by the organisation.

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    Mental Process Symptoms

    Memory problems Inability to concentrate

    Poor judgment

    Any experience when you had these symptoms ?

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    Emotional Symptoms

    Moodiness

    Irritability or shorttemper

    Agitation, inability torelax

    Any experience ?

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    Feeling overwhelmed(thoughts, emotions seemto be over-powered)

    Sense of loneliness andisolation

    Depression or generalunhappiness

    Any experience ?

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    Physical Symptoms

    Aches and pains

    Diarrhea or constipationNausea, dizziness

    Chest pain, rapid heartbeat

    Frequent colds

    Any experience ?

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    Delaying (Procrastinating) or

    neglecting responsibilities

    Using alcohol, cigarettes, ordrugs to relax

    Nervous habits (e.g. nail biting,

    pacing)

    Any experience ?

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    Chronic stress disrupts nearly

    every system in our body. Itcan:

    Rise blood pressure, suppress the immune

    system, increase the risk of heart

    attack

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    Too much work loadto be done in shorter

    period of time

    - you become tense.

    Causes of Mental Pressure:

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    In job - Targets have

    not been met, andyou are doubtful ofyour survival in the

    company youbecome tense.

    [Financial insecurity bringstension].

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    b) Anger comes,

    when the desireis not fulfilled.

    Say he leaves

    ego & does notwant anything.

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