the health care delivery system chapter 2 nur 215 professor stewart

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The Health Care The Health Care Delivery System Delivery System Chapter 2 Chapter 2 NUR 215 NUR 215 Professor Stewart Professor Stewart

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Page 1: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

The Health CareThe Health CareDelivery SystemDelivery System

Chapter 2Chapter 2

NUR 215NUR 215

Professor StewartProfessor Stewart

Page 2: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

Copyright by Delmar, a division of Copyright by Delmar, a division of Thomson LearningThomson Learning

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What is a Health Care What is a Health Care Delivery System?Delivery System?

It is a mechanism for providing services It is a mechanism for providing services that meet the health-related needs of that meet the health-related needs of individuals.individuals.

Nursing is a major component of the U.S. Nursing is a major component of the U.S. health care delivery system.health care delivery system.

Page 3: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Organizational FrameworkOrganizational Framework

Public Sector (includes official and Public Sector (includes official and voluntary)voluntary)

Private SectorPrivate Sector

No single agency or group controls the No single agency or group controls the entire health care system.entire health care system.

Page 4: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Federal Level (DHHS)

State Level (Dept. of Health)

Local Level Health Units

Commun-icable

Disease Control

Health Records Mainten-

ance (Vital Statistics)

Individual Health

Services

Environ-mental Health

and Safety

Public SectorPublic Sector

Public Health

Education

Page 5: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

Copyright by Delmar, a division of Copyright by Delmar, a division of Thomson LearningThomson Learning

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Private SectorPrivate Sector

Largest segment of the health care Largest segment of the health care system (most healthcare facilities are run system (most healthcare facilities are run by private for-profit or not-for-profit by private for-profit or not-for-profit corporations)corporations)

Also includes health insurance industry, Also includes health insurance industry, pharmaceutical companies, suppliers of pharmaceutical companies, suppliers of health care technology and equipmenthealth care technology and equipment

Page 6: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Reimbursement MethodsReimbursement Methods

Private InsurancePrivate Insurance Managed CareManaged Care

Health Maintenance Organizations (HMOs)Health Maintenance Organizations (HMOs) Preferred Provider Organization (PPO)Preferred Provider Organization (PPO)

Federal government insuranceFederal government insurance plansplans MedicareMedicare MedicaidMedicaid

Page 7: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

Copyright by Delmar, a division of Copyright by Delmar, a division of Thomson LearningThomson Learning

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Managed CareManaged Care

Goal: The delivery of services in the Goal: The delivery of services in the most cost-efficient manner possible. most cost-efficient manner possible.

Seeks to control costs by monitoring Seeks to control costs by monitoring delivery of services and restricting delivery of services and restricting access to expensive procedures and access to expensive procedures and providers.providers.

Page 8: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

Copyright by Delmar, a division of Copyright by Delmar, a division of Thomson LearningThomson Learning

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Managed Care (cont.)Managed Care (cont.)

Health Maintenance Organizations Health Maintenance Organizations (HMOs) (HMOs) Capitated RatesCapitated Rates Primary care providers (“Gate-keepers”)Primary care providers (“Gate-keepers”)

Preferred Provider Organizations (PPO)Preferred Provider Organizations (PPO) NetworksNetworks

Page 9: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Federal Government PlansFederal Government Plans

Medicare – for older adults and people Medicare – for older adults and people with disabilitieswith disabilities Diagnosis-related groups (DRGs)Diagnosis-related groups (DRGs)

Medicaid – For the economically Medicaid – For the economically disadvantageddisadvantaged

Page 10: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

Copyright by Delmar, a division of Copyright by Delmar, a division of Thomson LearningThomson Learning

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Health Care TodayHealth Care Today

Primary Care Provider LimitationsPrimary Care Provider Limitations ReferralsReferrals Decreased HospitalizationDecreased Hospitalization Care at HomeCare at Home Less Service Oriented and More Less Service Oriented and More

Business OrientedBusiness Oriented

Page 11: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

Is health care aIs health care aright or a privilege?right or a privilege?

Page 12: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Levels of Health CareLevels of Health Care

PrimaryPrimary

SecondarySecondary

TertiaryTertiary

Page 13: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Primary CarePrimary Care

Goal – To decrease the risk to client for Goal – To decrease the risk to client for disease or dysfunctiondisease or dysfunction

Focus – General Health Promotion; Focus – General Health Promotion; Protection against specific illnessesProtection against specific illnesses

Examples: Teaching, Lifestyle Examples: Teaching, Lifestyle Promotion, ImmunizationsPromotion, Immunizations

Page 14: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Primary Care SettingsPrimary Care Settings

School health servicesSchool health services Occupational health servicesOccupational health services Physicians’ officesPhysicians’ offices ClinicsClinics Nursing centersNursing centers Block and parish nursingBlock and parish nursing

Page 15: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Secondary CareSecondary Care

Goal: Early intervention to alleviate Goal: Early intervention to alleviate disease and prevent further disabilitydisease and prevent further disability

Focus: Early detection and interventionFocus: Early detection and intervention

Examples: Screening, diagnosis, acute Examples: Screening, diagnosis, acute care, surgerycare, surgery

Page 16: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Secondary SettingsSecondary Settings

Hospitals/medical centersHospitals/medical centers Emergency departmentsEmergency departments Medical unitsMedical units Intensive care Intensive care

Psychiatric facilitiesPsychiatric facilities Rural hospitalsRural hospitals

Page 17: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Tertiary CareTertiary Care

Goal: To minimize effects of and permanent Goal: To minimize effects of and permanent disability due to chronic or irreversible disability due to chronic or irreversible conditioncondition

Focus: To restore and rehabilitate to obtain Focus: To restore and rehabilitate to obtain optimal level of functionoptimal level of function

Examples: Education and retraining; Examples: Education and retraining; Environmental modificationsEnvironmental modifications

Page 18: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Tertiary Care SettingsTertiary Care Settings

Home health careHome health care Rehabilitation centersRehabilitation centers Extended care facilitiesExtended care facilities

Page 19: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Health Care TeamHealth Care Team

Nurse (RN)Nurse (RN) Physician (MD, DO)Physician (MD, DO) Physician assistant (PA)Physician assistant (PA) Pharmacist (RPh)Pharmacist (RPh) Dentist (DDS, DMD)Dentist (DDS, DMD) Dietitian (RD)Dietitian (RD) Social worker (SW)Social worker (SW)

Respiratory therapist Respiratory therapist (RT)(RT)

Physical therapist (PT)Physical therapist (PT) Occupational therapist Occupational therapist

(OT)(OT) ChaplainChaplain Unlicensed assistive Unlicensed assistive

personnel (UAP)personnel (UAP)

Page 20: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

Copyright by Delmar, a division of Copyright by Delmar, a division of Thomson LearningThomson Learning

2020

Roles of the NurseRoles of the Nurse

CaregiverCaregiver TeacherTeacher AdvocateAdvocate ManagerManager ExpertExpert Case managerCase manager Team memberTeam member

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Nurses and the Health Care Nurses and the Health Care TeamTeam

Nurses usually coordinate the care Nurses usually coordinate the care provided by a multidisciplinary teamprovided by a multidisciplinary team

The nurse is always accountable for the The nurse is always accountable for the overall nursing care of the client.overall nursing care of the client.

Page 22: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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DelegationDelegation

Designed to make the work of client care Designed to make the work of client care more efficientmore efficient

May delegate to an LPN or unlicensed May delegate to an LPN or unlicensed assistive personnel (certified nurses aide, assistive personnel (certified nurses aide, personal care assistant, nursing personal care assistant, nursing assistant)assistant)

Page 23: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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Factors Influencing the Factors Influencing the Delivery of Health CareDelivery of Health Care

CostCost AccessAccess QualityQuality

Page 24: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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CostCost

Factors contributing to the increase in Factors contributing to the increase in cost of health carecost of health care An aging populationAn aging population Technological advancesTechnological advances Surplus of hospital bedsSurplus of hospital beds Increased number of people with chronic Increased number of people with chronic

illnessillness Increase in health related lawsuitsIncrease in health related lawsuits

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AccessAccess - - Limiting FactorsLimiting Factors

Inability to obtain insurance (due to high cost, Inability to obtain insurance (due to high cost, pre-existing conditions, or no provision for pre-existing conditions, or no provision for insurance)insurance)

Cultural barriersCultural barriers Shortages of health care providers (esp. in Shortages of health care providers (esp. in

rural areas)rural areas) Limited access to services (due to lack of Limited access to services (due to lack of

transportation, childcare issues)transportation, childcare issues)

Page 26: The Health Care Delivery System Chapter 2 NUR 215 Professor Stewart

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QualityQuality

Estimated that 30%-40% of diagnostic/medical Estimated that 30%-40% of diagnostic/medical procedures performed in U.S. are unnecessaryprocedures performed in U.S. are unnecessary

Inappropriate use of resources due to:Inappropriate use of resources due to: Litigious environment that creates tendency toward Litigious environment that creates tendency toward

defensive practice.defensive practice. Resource consumption (belief that more is better)Resource consumption (belief that more is better) Lack of access to and continuity of services with Lack of access to and continuity of services with

subsequent misuse of acute care servicessubsequent misuse of acute care services

Quality frequently compromised by substitution Quality frequently compromised by substitution of UAP for RNsof UAP for RNs

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Case StudiesCase Studies

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Challenges Within the Challenges Within the Health Care SystemHealth Care System

Disillusionment with professionalsDisillusionment with professionals Loss of ControlLoss of Control Decreased Hospital UseDecreased Hospital Use Changing Practice SettingsChanging Practice Settings Ethical IssuesEthical Issues

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Nursing’s Response to Nursing’s Response to Health Care ChallengesHealth Care Challenges

Nursing’s Agenda for Health Care Nursing’s Agenda for Health Care ReformReform

Advanced practiceAdvanced practice Public healthPublic health