the history of retail forecasting

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Entire contents © 2008, Quantum Retail Technology, Inc. 1 Entire contents © 2008, Quantum Retail Technology, Inc. The history of retail forecasting…

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From the beginning of retail forecasting to today, explore the technology as it evolves through retail history.

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Page 1: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc. 1Entire contents © 2008, Quantum Retail Technology, Inc.

The history of retail forecasting…

Page 2: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

In the early days…Highly skilled mathematicians created complex models for different forecasting problems Most were based around time series forecasting

Models:Box-Jenkins, Holt-Winters, Croston

Algorithms could help develop:• Seasonal profiling • linear regressions• pattern recognition

Page 3: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

But these were only theories

for the problems, they weren’t yet useable on any practical scale.

Page 4: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

The 70s: The start of retail technology…

Computing and processing become somewhat affordableINFOREM was born

Pros:• Used basic time series forecasting • Used “profiles” to govern forecasts• Good for predictable environments:• Grocery, fast-moving consumer goods

Cons• Very Manual and User Intense• Profiles difficult to get right• Required lots of processing power

Page 5: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

It was a lot of work,

but it was better.

Page 6: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

The 80s: Retail technology became faster…

New models started to go outside of time series forecasting

Retailers built automation components around INFOREM

More robust tools became available:E3: The next generation of INFOREM was releasedSAS: Enterprise time series (ETS)

Retailers still working with hierarchy levels, product groups and averaging

Page 7: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

Automation made forecasting

easier, and it was good.

Page 8: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

The 90s: The computing revolution…

Client-server technology allowed for more computing power to be availableTechnology became affordable

Pros:• Scalability and performance was scrutinized• Bench-marking became common• Pick best / best fit• Retek: RDF, SAS: HPF, Teradata/Sterling

• Automation and optimization components were enhanced•Profiling and clustering were used

Page 9: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

The 90s: The computing revolution…

But the solutions only slapped band-aids on INFOREMMany problems still remained

Cons:• Forecasting was still very manual

• Retailers were:• Constantly redoing seasonal profiles• Manually managing lead times• Cheating by manually imputing parameters

• And it still took a lot of computing power to: • Crunch algorithms• Churn data before time ran out

Page 10: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

Despite the problems, technology still made retail forecasting faster,

and there was much rejoicing.

Page 11: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

Present day: The unsolved problem

Item behavior is always changingScientists still have not progressed their understanding of the data to forecast accurately

80-90% of products are slow movers

• Sparsity of data causes sub-optimal accuracy• Profiles miss changing behavior• Aggregating data• Very expensive• Not learning from mistakes• User intense

Page 12: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

Traditional forecasting technology is inaccurate and time consuming,

it’s not good enough.

Page 13: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

The next chapter: Quantum Retail Technology

Introducing: Q Now you can have the ability to create several types of profiles for every item at every location• Understand multiple dimensions of item behavior• Manage slow selling inventory• Maximize your profitability • Optimize inventory • Forecast accurately without the manual work• Collect and react to data automatically in real time

Page 14: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

And then one day there was no more lumping and no more smoothing,

and retail forecasting was always clear.

Page 15: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

Yay!Yay! Yay!

Page 16: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

Q, the solution for your happily ever after.

Page 17: The history of retail forecasting

Entire contents © 2008, Quantum Retail Technology, Inc.

Q, the solution for your happily ever after.