The Hope Air “Fast Facts”The Hope Air “Fast Facts”

National registered charity founded in 1986

Dedicated to arranging free air transportation for Canadians who are in financial need and require non-emergency medical care outside their home communities

53,000+ flights in 22 years

Nation-wide service is unique – any age or illness group

Close to 50% of our flights are for children and their escorts

90% of all donations received are applied directly to our mission

National registered charity founded in 1986

Dedicated to arranging free air transportation for Canadians who are in financial need and require non-emergency medical care outside their home communities

53,000+ flights in 22 years

Nation-wide service is unique – any age or illness group

Close to 50% of our flights are for children and their escorts

90% of all donations received are applied directly to our mission

The Hope Air “Fast Facts”The Hope Air “Fast Facts”

Requests come directly from clients/patients and their families, as well as from professionals in the health care and social service sectors

Volunteers support our In-House Call Centre and provide office support to staff – we are only 4 staff

Hope Air will arrange over 2,300 flights this year

We do one thing, and we do it well

Getting Canadians to getting better!

Requests come directly from clients/patients and their families, as well as from professionals in the health care and social service sectors

Volunteers support our In-House Call Centre and provide office support to staff – we are only 4 staff

Hope Air will arrange over 2,300 flights this year

We do one thing, and we do it well

Getting Canadians to getting better!

What “need” does Hope Air address?What “need” does Hope Air address?

Canadians rely upon the commitment to universal, accessible health care

For many Canadians, living in rural or remote areas means distance creates a barrier to access

For many Canadians, their lack of financial means creates a barrier to access

Hope Air exists to ensure that no fellow Canadians get left behind in Canada’s healthcare system.

Canadians rely upon the commitment to universal, accessible health care

For many Canadians, living in rural or remote areas means distance creates a barrier to access

For many Canadians, their lack of financial means creates a barrier to access

Hope Air exists to ensure that no fellow Canadians get left behind in Canada’s healthcare system.

Who does Hope Air assist?Who does Hope Air assist?

Canadians helping Canadians

Need to travel for non-emergency medical care

Flying is the “best” means to get to their medical appointment

Care is covered by their provincial health plan

Financial need

Escort may also fly

Any age and any illness group

Coast to coast assistance

Canadians helping Canadians

Need to travel for non-emergency medical care

Flying is the “best” means to get to their medical appointment

Care is covered by their provincial health plan

Financial need

Escort may also fly

Any age and any illness group

Coast to coast assistance

How does Hope Air “qualify” its clients?How does Hope Air “qualify” its clients?

4 stage process: Information gathering from the Client and/or social worker

Client details Reason for flight

Assessment of financial need Personal/family income level Community LICO rating

Doctor confirmation: from both the referring doctor and the appointment doctor (specialist/surgeon) Need & able to fly Need for a medical escort

Flight inventory which can be utilized Commercial airlines Volunteer Pilots

4 stage process: Information gathering from the Client and/or social worker

Client details Reason for flight

Assessment of financial need Personal/family income level Community LICO rating

Doctor confirmation: from both the referring doctor and the appointment doctor (specialist/surgeon) Need & able to fly Need for a medical escort

Flight inventory which can be utilized Commercial airlines Volunteer Pilots

Why are the Clients travelling? Why are the Clients travelling?

35%

56%

9%

Assessment - to make or clarify a diagnosisTreatment - surgical or drug therapy for the condition

Reassessment - follow-up to the treatment received

35%

56%

9%

Assessment - to make or clarify a diagnosisTreatment - surgical or drug therapy for the condition

Reassessment - follow-up to the treatment received

What if Hope Air is not able to help?What if Hope Air is not able to help?

For many of the Clients - they cancel their medical appointments

If the Client does go to their appointment: they have added to their already onerous financial

burden the alternative mode of transport will have been

many hours in considerable discomfort the Client arrives for medical treatment in a highly

stressed and tired condition several extra days away from home, school, family

& friends

For many of the Clients - they cancel their medical appointments

If the Client does go to their appointment: they have added to their already onerous financial

burden the alternative mode of transport will have been

many hours in considerable discomfort the Client arrives for medical treatment in a highly

stressed and tired condition several extra days away from home, school, family

& friends

The benefits Hope Air providesThe benefits Hope Air provides

Reduce the stress of the client, and their family, at a critical time when the uncertainty of illness prevails

Relieve financial strain on already disadvantaged families

Enable more timely and easy access to medical treatment

Reduce absenteeism - air travel shortens the time people are away from school, family, friends and work

Ensure that the sophisticated technology & specialized medical procedures, which are centralized in large cities, are more easily accessible to all Canadians

Reduce the stress of the client, and their family, at a critical time when the uncertainty of illness prevails

Relieve financial strain on already disadvantaged families

Enable more timely and easy access to medical treatment

Reduce absenteeism - air travel shortens the time people are away from school, family, friends and work

Ensure that the sophisticated technology & specialized medical procedures, which are centralized in large cities, are more easily accessible to all Canadians

Where Hope Air Flights originated (2008 - % by province)

Where Hope Air Flights originated (2008 - % by province)

BC33.54%

ON29.58%

QC4.26%

SK6.28%

NL8.76%NS

4.66%

NB4.91%

PE2.89%

MB0.61%

AB4.51%

BC33.54%

ON29.58%

QC4.26%

SK6.28%

NL8.76%NS

4.66%

NB4.91%

PE2.89%

MB0.61%

AB4.51%

Examples of the “top routes” Examples of the “top routes”

Prince George → Vancouver Sault Ste. Marie → Toronto Terrace → Vancouver Timmins → Toronto Moncton → Toronto Rouyn-Noranda → Montreal St. John’s → Toronto Prince Rupert → Vancouver Val-d’Or → Montreal Kapuskasing → Ottawa Fort St. John → Vancouver Thunder Bay → Toronto Happy Valley - Goose Bay → St. John’s Charlottetown → Toronto Saskatoon → Vancouver Halifax → Toronto Smithers → Vancouver Fredericton → Toronto Castlegar → Vancouver

1. Commercial Airlines Inaugural flight on October 5, 1986 Partnerships with many of Canada’s commercial airlines

2. Volunteer Pilots (“VPP”) Inaugural flight on October 25, 1999 Strong partnerships with CBAA & COPA

1. Commercial Airlines Inaugural flight on October 5, 1986 Partnerships with many of Canada’s commercial airlines

2. Volunteer Pilots (“VPP”) Inaugural flight on October 25, 1999 Strong partnerships with CBAA & COPA

How we help - our 2 principal flight programsHow we help - our 2 principal flight programs

Who provided the Flights? (2008)Who provided the Flights? (2008)

Hawkair3.34%

Porter3.44%

WestJet38.99%

Pacific Coastal1.93%

Volunteer Pilots8.51%

Central Mountain Air

7.29%

Air Canada / Aeroplan25.33%

Bearskin Airlines10.54%

How we applied our donationsHow we applied our donations

Mission90%

Administration5%

Fundraising5%

Getting Canadians to getting better!Getting Canadians to getting better!