the importance of time in healthcare product sales training

The Importance of Time in HealthcareProduct Sales Training

2 NetClock Time Synchronization Solutions Confidential

Spectracom is a Business of the Orolia Group

A high-tech electronics group specializing in Positioning, Navigation and Timing technologies

High-precision systems determine the ‘where and when’ in critical operations for systems, people, objects, and events

Positioning Systems Timing, Test & MeasurementSpace & Navigation


Spectracom - Your Partner in Timing

Generation, distribution and measurement of time and frequency

• Leader in timing and sync since 1972• Wide range of products and systems• High reliability and superior service• Operations throughout the world

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NetClock Time Synchronization Solutions Confidential4

4,500+ Emergency Communication Centers

500+ Commercial Airports

GEGlaxoHarris

Hewlett PackardHoneywell

HPHughes

IBMJ P Morgan

LearjetLockheed

MCIMerrill Lynch

MotorolaNCR

NielsenNIST

NokiaNorthern Telecom

OraclePacific Gas & Electric

Phillips PetroleumPratt & Whitney

QualcommRacalSBC

Scientific AtlantaTektronix

Time WarnerTyson Foods

UPS US Airways

USAFVerizon

Walt DisneyWestinghouse

BellagioLas Vegas

ADTAlstomAmeritechAmtrakApple ComputerAT&TB F GoodrichBechtelBellBellagio

BoeingBrokerage AmericaBurroughsCarolina Power & LightCarrierCBSChase Manhattan BankChevronChicago Stock ExchangeChryslerCitibankComp USACompaq ComputerCray ResearchCSX CorporationDeutsche BankDictaphoneDupontE*Trade GroupE-bayEDSEnronExxonFederal ExpressFlukeFord Motor Company

http://www.harris.com/


Current Issues in Healthcare include…

Networks, systems, medical devices, and wall clocks display and record different times.

No certainty of start/end times for events, tasks, etc.

Without accurate time for Electronic Healthcare Records (EHR’s), you are vulnerable to potential litigation

Error-prone manual clock-time setting


Are Network Problems Degrading Your Efficiencies?

• Incorrect Time Causing Transfer Errors?

• Erratic LAN-WAN Interconnections?

• Transaction Processing Inaccuracies?

• Discrepancies of File Time Stamps?

• Inaccurate log files

• Non-linear Sequence of Events for diagnostics?

• Security Infringements?

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“One of the still-unanswered questions is the timing of when help was summoned. It would appear that as much as seven minutes may have elapsed after Smith began convulsing and before the Monroe County Emergency Communication Department received the call.

But the discrepancy between what police say was an ‘immediate’ call to 911 and what emergency records show could be explained by the agencies involved using different clocks.”

—Monroe County, Rochester, NY

(The 911 Center had NetClock. The jail now uses NetClock.)

Heightened PublicAwareness

An inmate was dying. A call to 911 was made, but records showed was delayed


Accuracy of records assured – treatments,

procedures, time of birth/death, etc. Legally traceable time supports credibility and

consistency for EHR’s, log files, audit trails, digital signatures

Enhances interoperability for all networks, systems, and devices, as well as between agencies

Provides regulatory compliance and best practices, reduces liability

Fully automated, eliminates manual resetting, automatic DST adjustment, behind your firewall

What can Time Synchronization do to Improve Healthcare Operations?


Credible, Consistent EHR’s

Certification Commission for Healthcare IT (CCHIT) – All electronic health and security records are synchronized with UTC time and NTP/SNTP protocols when a NetClock is employed

Health Level 7 (HL7) - NetClock provides full compliance to the accuracy, security, and manageability of this standard

Chest Pain Accreditation – Accurate Coordination of times between EMS, ER, Cardiology, and Cath Lab ensures the best results for cardiac arrest patients

JCAHO standard IM 7.8 – NetClock provides legal, authenticated date/time stamps for medical records

FDA 21 CFR Part 11 – Accurate time-stamped audit trails supported by NetClock

NetClock Time Synchronization Solutions Confidential

Why Not Use Internet Time?

• Unreliable• Internet sites do not, and cannot,

guarantee 24/7/365 availability

• Security risk• Open firewall port (NTP uses port 123) is a

breach in network security and can elicit Denial of Service attacks

• Not accurate• In an MIT survey, 72% of Internet time

servers deemed not useful

• Not traceable• No audit trails

• False sense of synchronization• Not all systems receiving time

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Continue the string of Traceability

NetClock can provideLegally Traceable Time from the moment the patient enters the hospital:

911, EMS, Police, etc… all provide this time, up until the patient is brought into the hospital. Continue the string of traceability by synchronizing the hospital network, systems, equipment, displays, etc… so that your records can be admissible in a court of law.

4,500 9-1-1 Dispatch Centers rely on Spectracom for accurate time


GPS Broadcast

• Global Positioning System of 24 Satellites

• Worldwide Coverage

• Freq: 1.57542 GHz

• Tracks up to 12 satellites

• 100 usec Accuracy

GPS Block 11R (M) satellite


Traceability of GPS Time

Accurate, Legal, Reliable

Confidential

GPS Network Time Server/master clocks

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We are pleased to offer two Time Server models for your particular needs:

NetClock 9489 – For primarily networked based systems and synchronized display clock applications. Built-in 10/100Base-T interface and web-browser software for network synchronization. Our base model in a monolithic design with no options and no upgradeability.

SecureSync 1200 – Modular design with multiple timing and frequency input and output cards available for your application requirements. Can be selected at time of order, and can be added or changed as needs evolve, offering a highly versatile instrument platform for the user.

Confidential

NetClock 9489 Time Server/master clock

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Front Panel

• LEDs indicate Power, GPS sync status

• RS-232 Console Port

Back Panel

• GPS Antenna Input

• 10/100Base-T (RJ45)

• 2 x RS-485 Time Code output

• For 9388 slave server, TimeView clocks or TimeTap to RS-232

Confidential

SecureSync Time Server/master clock

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Front Panel

• LED Display for Time, LCD display for network set-up info

• Lockable Keypad to set-up IP-address, etc.

• LEDs indicate Power, GPS sync status

• LED Display for Time, LCD display for network set-up info

• RS-232 Console Port

Confidential17

SecureSync Modular Design – Rear Panel

6-Card Slots Available for Expansion

• Multi-network Ports: 3 x 10/100/1000Base-T

• T1 Timing Outputs

• PTP (IEEE1588v2)

Base Model Configuration

• 10/100Base-T (RJ45)

• 10MHz and 1-PPS

• Integral 100-240 VAC Power

• Antenna Port Power Options –

• DC-only and Dual-Power AC/DC Available


Network Time Sync

• What is NTP?

Network Time Protocol (NTP) is used to synchronize computer clocks with a time reference such as GPS.

Endorsed by all the major IT vendors, ie. Microsoft, Cisco, for providing millisecond’s of accuracy on networks.


Windows, Linux, Unix, & Novell Operating Systems Need NTP

• Synchronize Servers & Work Stations

• Time Stamp Kerberos Security

• Synchronize Directory Naming Service (DNS)

• Time Stamp File Creation for Audit Trail

• Email Dating, Database Updates, …

• Logging Requirements, ie. Event Viewer entries


Fully Synchronized Operations


WiSync Wireless Display Clocks

• License-free 900MHz, frequency-hopping wireless synchronization• Mesh network design where each clock repeats the sync signal • Transmitter synchronizes to the NetClock over the Network• Suitable for larger #’s of clock installations


How it Works

NetClock Time Synchronization Solutions Confidential

Some Healthcare Facilities using our Time Synchronization Solutions

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Cleveland Clinic/Hillcrest

EMH Regional Healthcare

Scott & White Memorial Hospital

Los Alamitos Medical Center

St. Elizabeth Community Hospital

St. John Pleasant Valley Hospital

Cook Children’s Health Care System

North Mississippi Healthcare

Evanston NW Healthcare

Chelsea Community Hospital

Crestwood Medical Center

Memorial Herman Baptist Hospital

Sheridan Hospital

Anne Arundel Medical Center

Washington Hospital

St Luke's Hospital

Mount Nittany Medical Center

Serenity Lane Health

Alberta Cancer Center

Luther Midelfort

Community General Hospital

Brookwood Medical Center

Melbourne Internal Medicine

DCH Regional Medical Center

University Hospital

St. Elizabeth’s Hospital - Dept of Mental Health


IP-Sync Display Clocks

• Connect directly to the Network for synchronized display time• With PoE networks, a single connection provides both synchronization and power to each display• Integral Web Gui Interface for set-up and monitoring anywhere on the network• Automatic DST Adjustment


Other Product Offerings for Healthcare

GPS Portable Frequency Standards for calibrating in-hospital telemetry systems

• GPS Disciplined Rubidium or OCXO oscillators• Internal battery for reference portability• 1, 5 and 10 MHz Outputs, 1PPS on front panel• T1 and E1 front panel outputs


GPS Simulators

GSG Testing Applications• Connectivity and Proper Assembly Test

• Test that receiver tracks GPS signals• GLONASS signals (GSG-56 only)• Test that receiver tracks EGNOS or WAAS

signals (GSG-55 only)• Quick test of receiver sensitivity• Test sensitivity in the presence of noise,

testing SNR limits (GSG-55 only)

• Test of Simulated User Movements• Standard user trajectories and user defined

parameters• Simulate movement to test e.g. Traffic

information systems

• Test of Timing Receivers• Ultra-stable timebase (option 40/54) plus

external reference input• 1 PPS output synchronized with GPS signal

for comparison of 1 PPS from DUT


More GSG Applications

• Test of Navigation Receivers• Car navigators• Mobile hand-helds• Vehicle tracking• T&M instrumentation• Cameras and other consumer products

• Advanced R&D simulation• Vehicle movements

• Aircraft, ships, people, etc.• Events programming

• Satellite drop out• Multipath

• Antenna models• Atmospheric conditions


GSG Family of GNSS Simulators

• Powerful• 8 or 16 channels• GPS, GLONASS, SBAS• White noise and multipath generators• Receiver sensitivity testing• High accuracy time base

• Affordable• Full-featured at a low-end price

• Easy to use • Create versatile scenarios• Full I/O control from intuitive front panel User Interface • Optional GSG StudioView™ PC-based software with Google Maps interface• Remote operation via a web-based interface


System Solutions with Time Servers

Value-add when pairing up with –• Voice Recording Equipment

• DVR-cctv systems

• Building Access Controls

• Communications systems

• Synchronized Display Clocks

http://www.arinc.com/sectors/transportation/transit/intel_trans.html


As Your Technology Supplier Spectracom Offers:

• Short lead-times – most orders ship in 1 to 2 weeks; most RUSH requests ship within 24 hours with no expedite fees

• Reliable, accepted product designs synchronizing over 4500 E911 Communications Centers, Police, Fire, and Ambulance services in North America

• Acknowledged Industry-leading Tech Support and Service

• 5 Year Warranty


Support Services

Resources -

Website: http://www.spectracomcorp.com

Operation Manuals – Product Firmware Updates – Demo Software

Resellers Website: http://www.spectracomcorp.com/resellers

Industry-specific (eg. Public Safety) information on NetClock solutions, including: product data sheets, bid specifications, application notes, system diagrams, Power Point presentations, Visio graphics and logos, and web links pertinent to our designs and the industry

http://www.spectracomcorp.com/

http://www.spectracomcorp.com/

http://www.spectracomcorp.com/resellers

http://www.spectracomcorp.com/resellers


Spectracom Contacts

Will Hickey Sales Manager Matt Loomis Inside Salesph#: 585-321-5832 ph#: 585-321-5869 [email protected] [email protected]

Sara Mistretta Sr. Sales Admin Sadie Thornton Sales Admin ph#: 585-321-5814 ph#: [email protected] [email protected]

Keith Wing Tech Support Mgr Dave Lorah Tech Supportph#: 585-321-5823 ph#: [email protected] [email protected]

mailto:[email protected]







Let us know how we can assist youin your time synchronization projects

the importance of time in healthcare product sales training

Documents

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