the interview myth - [email protected] author: the interview myth (in press) title...
TRANSCRIPT
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The Interview Myth The Science of Getting the Right Information Faster
Interview Myths and Tools
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There’s Not Much To It!
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Test_Your_Awareness_Whodunnit.wmv
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Myth 1:
Interviewers see and
hear everything that
occurs in an
interview
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How do you
detect
deception if you
miss things?
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Working Hypothesis
Position
vs
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Pinocchio's Nose
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Manage Your Cognitive Load
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Myth 2:
Direct questions will
uncover wrong
doing
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Ask Better Questions
• Open questions allow for detail
• Form vs Function
• Tell, Explain, Describe
• Who, What, When, Where, How, Why
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Building Questions
1. What you want
2. Function
3. Form
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Open Questions
1. Release of information
2. Function = Open
3. Form = Tell / Explain / Describe
“Tell me about the release of information from your area?”
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Open Questions
1. Relationship with colleague - David
2. Function = Open
3. Form = Feelings = Describe
“Describe your relationship with David?”
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Unanticipated Questions
• Apply the Google Rule – What are the blogs, websites and wiki’s saying about the
questions you ask?
– What access to your questions do your interviewee’s have?
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Unanticipated Questions
• Rather than anticipated questions ask unanticipated questions
• “Who were you with?”
• “What were the people on the street looking at?”
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LISTEN • Evasion
• Fudging
• Hedging
• Stalling
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• “Later on”
• “I don’t remember”
• “After a while”
• “The next thing I know”
• “Eventually”
• “Finally”
• “All of a sudden”
• “Somehow I”
• “Sometime after”
• “And then”
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Pinocchio's Nose Ask Better Questions
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Listen
Gaps
Anomalies
Discrepancies
Significant Points
People & Things
Actions
Location
Intent
Time
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Myth 3:
Detecting deception
will solve all your
problems.
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You need to know
what to do with
deception when you
find it. The key is
conducting better
interviews.
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• Leave your card at the Registration Desk
• Give it to me at afternoon tea
• I’ll email you a bunch of tools you can use immediately
Anthony McLean Managing Director Social Influence Consulting Group [email protected] Author: The Interview Myth (in Press)
http://www.theinterviewmyth.com/mailto:[email protected]