the job hunting survival guide

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"Job Hunting Survival Guide" If you need ajob ... .. .you need to open, read, study, and take action on the material in this book.

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Page 1: The Job Hunting Survival Guide

"Job Hunting Survival Guide"

Ifyou need ajob... .. .you need to open, read, study, and take action on the material in this book.

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Chapter 1: How to Market Yourself Effectively '" po..~~ \ :3 • Put yourself in the employer's position :>. Do the thinking for the employer 3. Keep in mind that people get jobs, not resumes Lf. How to Market Yourself After a Layoff S. Approach lot of companies5'. Your Recruitment Strategy Step by Step

Chapter 2: How to Look for a JOBI .. , r--"t· 7 GJ • Networking 10. Informational Interviewing I I • Jobs are won or lost at the gut level during the interview II • Do your research I'l-.. Preparation I~. Online Job Search: Online Networking 1"1. Online Social/Professional Networking Tips

Chapter 3: The Cover Letter ... ~.....c;)e IS­11 • Introduction 11 • Cover Letters Need to Address 4 things 18. Anatomy of a cover letter

I q.)..e, • Cover letter examples

Chapter 4: Resume Guidelines • . . ?O\.~e. ~ \ ~, • Resume Guidelines ~i.i • Anatomy of a Resume 37. Keywords Describing Interpersonal Traits ~~. Writing Accomplishment Statements ~,\. Electronic Resumes i./lJ. How to fill out an Application '( I. Application Sections !fa.. Action Verbs "'". Resume Worksheet &{'1. Tips for Applying Monster Jobs

Chapter 5: What to do at a Job Fair. .. ,?~.e. 51 ;~ • What to bring S"}. Tips5"1. People behind the Tables ~~ • Walk Around Technique Stl. Mini-Interview l)5. Personality Matching Technique S5'. Negotiate 55 • Before you leave ~S". Follow-Up

Chapter 6: Interview Checklist Do's ..•. ?,~lZ-~ ~'l • Before ~ • During , \ • Towards the End(q' •After (I~. Interviewing Do NOT's ~~. Practice Makes Perfect

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,:;. Face-To-Face Interviewing (;4f. Interview Questions ~7. Problem-Action-Result (PAR) Questions (,'j. Ask Questions After the Interview "cr. 11 Things Employers Want 70. How you will be rated in the interview ,I. Questions you should ask the interviewer

,f".)3. Stumbling Blocks Bring your References Sheet

17. Salary Negotiations 18. Compensation Packages: Salary vs. Benefits packages 7'f1- Benefit package trends

Chapter 7: Information Interviewing ... ~~-<l. 1<t ~ \ • Overview 8~ Preparing for the Information Interview '6~. Getting the Information Interview 8-3 • Conducting the Information Interview <gL(. After the Information Interview ~. Informational Interview Worksheet

'&7. Example Informational Interview Questions

Chapter 8: Self Employment . . . ~~~ '" \ '1~. Self Assessment for Business Owners q3.. Writing a Business Plan ~7. Funding a Business CIt'. How to Write a Resignation Letter 10\ • Sample Resignation Letters

Chapter 9: College ... ro-~ \03 105" • How to Choose a Major (07. Sources of Information tIl • Questions to Ask College Representative, Students and Teachers O~. Questions to Ask a Professional Wi. Books on Careers and Majors

Chapter 10: Web Reference Guide _.. ~o-.~ \ 'I I " • Planning a Major and College Resources 1 " • Career Exploration and Self-Assessment Resources I~\ • Green Careers I ~\ • Networking \~). Internships and Volunteer Websites I~. Job Hunting Resources 1).5. Resume Writing Assistance 13...7. Professional Profile Management

Special thanks to the "Foothill College" for sharing information in this booklet © Foothill College 12345 EI Monte Road • Los Altos Hills • CA 94022

http://www.foothill.edu/career

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Chapter 1: How to Market Yourself Effectively • Put yourself in the employer's position • Do the thinking for the employer • Keep in mind that people get jobs, not resumes • How to Market Yourself After a Layoff • Approach lot of companies • Your Recruitment Strategy Step by Step

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How to Market Yourself Effectively

To live effectively in this world, to achieve our goals and make a difference, we are highly dependent on interacting with others. Marketing yourself is simply communicating why someone would want to interact with you. It includes honestly presenting your positive features - the ones that are valuable in that particular relationship - in a way that interests the other person.

Marketing yourself to others effectively should never be a hard sell. It is communication that the listener will find interesting and will be looking for, as they seek to understand you.

The way you speak, your appearance, and tlte way you act will all become part of your marketing message. You want them to know that you are a capable and trustworthy person to help them improve or resolve issues in the company.

The benefits ofeffectively marketing yourselfare: • You will ease social interactions and rapidly build rapport with others; • You will become more valuable to others when they see how you can help them;

You will become more valuable to yourself when you can see your own positive traits; • You will achieve your goals more effectively because you will secure the cooperation of

others more easily.

Reference: Tom 0 'Leary W~1.-1'\l.li(egoalacti()n. com

In this uncertain economy, the job market is more competitive than ever. You may not get the interview if your resume doesn't market your abilities with precision and impact. Here are some tips on how to make yours stand out:

Put yourself in the employer's position Always remember the basic question that runs through the mind of every employer who picks up your resume: What can you dofor me? They don't just want to know what you've done for some.one..eJseLJ:liLID-.s:_emnloyers. over th~he~.~!tP: your applicable skills and abilities that you've extracted from your work history and education. . ---...- - _..- - .---~

Do the thinking for the employer On your resume, market the skills and abilities you wish to use most and which you think employers want to see. Determine this by researching the company and ajob listing.

Keep in mind that people get jobs, not resumes It's up to you to get the job through research, effective written and verbal correspondence, and professional interviewing. However, a perfect resume is essential for those completing in a tough economy. Use yours to market yourself as the best person for the position.

Reference: http://www.kaptest.com

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How to Market Yourself After a Layoff

There are thousand of people job searching just like you. You will have to find a way to set yourself apart from them as you look for a new position. If you merely present your past accomplishments to prospective new employers, you will remain planted in your past. Instead, you need to use your past experiences to convince employers that you have the knowledge and skills of their company and their industry to help move them forward. If you can do that, you will propel yourself into a new position and challenge.

Learn how to market yourself Remain positive and upbeat. Don't let yourself get sidetracked and never give up faith in yourself and your abilities. Most people hate acting as their own direct marketer, but that is what searching for a job is all about. People create their own luck. It starts with marketing the best product that you have ...you!

Create a focused plan Research which industries and areas of the country are hot right now and identify companies within those industries and geographic areas that you want to approach. Network constantly and aggressively, but with focus. Direct your networking to where there are real opportunities. This also involves extensive research: you must learn who the contact people are in the companies, associations and cities in which you are searching and seek out those specific people.

Create the right pitch In order to land an interview, you first must get past the "gatekeeper" - e.g., the secretary or administrative assistant who controls access to the person with hiring authority. This isn't easy and requires you to develop a pitch that sets you apart from other job seekers. The worst thing you can say is, "I'd like to speak with Bob Jones about employment opportunities." You will be dead in the water with that one. Instead, craft a pitch that demonstrates your knowledge of the company, its products, its markets or its industry. You are much more likely to reach Bob Jones if you tell his assistant that, "I have research on how the data warehousing industry can increase sales and would like to present my findings to Mr. Jones."

In the interview, sell yourself through your own questions Most interviewers remember more of what they have said during an interview than what the applicant has said. To get beyond this, and to set yourself apart from others, you should impress the interviewer with your own knowledge of the company and its industry. The best way to do this is by asking concise, focused questions that allow you to demonstrate that you've done significant research about the industry, about the company itself - including its products, its market and its competitors. And last but not least, you need to demonstrate that, as a result of your past experience, you can help move the company forward.

Be willing to take a step backward If it appears that you may have to accept a position at a lower level on the executive ladder than your previous one, don't assume that you are losing opportunities to move forward. Ina hot company, or a hot industry, you may move ahead faster than if you seek higher positions in companies or industries that are contracting.

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Approach lots of companies In this economy, it is unrealistic to expect that you can successfully land a new job by talking to only a handful of companies. You should plan to approach a minimum of 50 companies, and contacting 100 companies is not out of the question. From this, if you have followed all the other steps outlined above, you should have a good chance of landing five to seven interviews.

Searching for a new job following a layoff can be one of the most difficult, draining and demoralizing processes that people have to endure. Or, it can become one of the most uplifting, eye-opening experiences that can change your life for the better. Just give yourself time, don't lose your self-confidence and follow a well-crafted plan. Most important, never forget that employers are looking for people who can demonstrate energy, intelligence, aggressiveness and persistence. Andpersistence will payoff.

http://itmanagement.earthweb.com!career/article.php/941471

Your Recruitment Strategy breaks down to a few simple steps:

Step 1: Qualify Yourself Write on a piece of paper: a) what you want and need from a job, and b) what you have to offer an employer. Clarifying in your own mind what you have to offer or "Why Hire Me?" List 3 "why hire me's" to accompany each feature you ''want'' and "need" from ajob.

Step 2: Analyze Your "Why Hire Me" Points Many job seekers fail to inform potential employers of key facts about themselves, because they have not fully acknowledged their own strengths and skills. Ask friends and associates what they see as your strengths. List at least 25 reasons why an employer should hire you. This will help you more honestly and fully express yourself and improve your chances of being hired. There are no laws preventing you from asking questions and offering lllformation about yourself that makes it safer for them to hire you. Reassure their fears by making it very safe to hire you.

Step 3: Prepare a Resume that will Secure Interviews The-reaLpurpose-oLyour.resumeisto_get )'Qujnterviews..JLne~l!;;!!f)',_enlis!m1tf~~~i{}:tl:~1.h(;llp_ __t{} develop an effective resume that summarizes the key strengths you identified in Step 2.

Step 4: Implement Your Recruitment Strategy Many professionals market themselves solely through resumes and networking. These tactics are limiting. You'll do better by creating multiple paths toward the central goal of getting interviews. List on a sheet of paper every method you can think of that could generate leads, and then follow up every lead until you get either the interview or another lead. The following ideas you might not have thought of doing:

a Call people and companies you've always wanted to work for a Tell everyone you know that you're looking for a job a Ask for informational interviews a Ask for other names a Field prospects from the news a Join a job-seeking networking group a Post your resume on the Internet a Research profiles of people at companies and their progression

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Step 5: Secure Interviews When you target a person and company, call before you send your resume. Request an interview at least twice. If your request is denied, counter with: Do you know someone who is hiring? Which search firm do you use? Will you keep my resume on file for future reference? Make your job hunt a daily routine. Don't go to bed until you've taken some direct or indirect action toward getting an interview. A direct action might be calling a prospect to ask for an interview; an indirect action might be mailing out a resume or developing a new lead..

The combination of fully acknowledging why someone should hire you and implementing a diversified marketing approach can give you the confidence that if you are displaced for any reason, you will know how to go about finding a job. This knowledge may ultimately be as important to your security as the skills you've learned on the job.

A foolproof plan is one that provides a diversified approach to securing interviews. The interviews are the key to getting the job because you can't get a job without one. The more interviews you go on, the better your chances ofgetting hired.

Before the interview, ask yourself these questions: • Why am I gong to this company? What kind of commitment am I willing to make to this

company?

• Why should they hire me? Do I have the skills and experience for the position?

• Am I interested in this position? Do I display interest in this position through my appearance and attitude? Am I willing to take this position if it is offered?

• Am I willing to learn? Am I willing to change my atti!Ude if necessary?

• Have I researched this company to make sure I'll ask intelligent questions?

The goal of the interview is to be able to answer YES to the following questions: 1. Does the interviewer know I am interested in hislher position and company? 2. Am I capable of handling this position? Explain in terms of your experience, skills,

education, talents, attitudes, and core values. . 3. Will I stay for a reasonable length of time, and will my values and commitment align

with the company's expectations?

Don't leave the interview until you: 1. Make it clear to the interviewer that you are interested, capable, and committed. 2. Ask the interviewer if slhe has any further questions about your background. 3. Express an interest in the position! This is very important. The last impression you make

is the one the interviewer remembers best. If you want the position, say so! This could be the one fact that sets you apart from other candidates with qualifications equal to yours.

4. Thank the interviewer for his/her time.

After the interview send a note of thanks, emailed, handwritten or typed. Do not send a printed card, and don't' telephone your thanks.

Reference: www.hrstore.com/marketyourself.html

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Chapter 2: How to Look for a JOBI • Networking • Informational Interviewing • Jobs are won or lost at the gut level during the interview • Do your research • Preparation • Online Job Search: Online Networking • Online Social/Professional Networking Tips

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HOW TO LOOK FOR A JOB!

Searching for a job can be a very trying, tedious task that seems discouraging at times. Hopefully the tips included in this document will ease the process and introduce you to new or different techniques for searching for that ever-elusive job!

Your success in the job market will depend on three main things:

SKILLS ADAPTABILITY PERSONALITY

To start your job search, you will need to:

Learn about yourself and careers Prepare a resume Network with people to discover hidden jobs Locate companies that have openings Complete an application form Participate in a job interview

Job hunting is a lifelong process that seeks to answer _t_~~~~_q~~~~L~~~: _ 1. Who am I? (What do I value?

Like? Dislike?) 2. Who will recognize and

appreciate my skills? 3. How willi convince that person to

hire me?

r.i:...herea.~.."e J.'O..b.S a. v.. aila.ble, b.ut.th.e key.,."s gai.ning acc.e.. ss to the-coun.t.'.es.s o.. pportunitieS that a/Jelout there. The tw~mosttJ.t'f~ctjve ways of accessing the job markets, especially the hidden

L~":.:~~~~!e Netwo~~ing an~/nto..~,!,ationali~telviewing. __ -- _""-"

NETWORKING

The most effective way to research the job market and to get a job is by networking. Actually, 95% of people who find their dream job is through someone they know! Talk to people about your job search and your skills, Le.: friends, relatives, neighbors, acquaintances, teachers, career center counselors, and employers.

Three networking questions: 1. Do you know of any openings for a person with my skills? (If "No," continue) 2. Do you know of someone else who might know of such an opening? (If "Yes," get the

name or names; if "!'Jo," continue) 3. Do you know someone who knows a lot of people? (This usually works!)

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IN FORMATIONAL INTERVIEWING

This is a technique for gathering information about jobs, and for expanding your network to potential employers. This kind of interview is the opposite of an employment interview. You are asking the questions of the employer to get information about the job. You are not there to apply for a job or to discuss your skills.

Prepare a set of questions about a specific job, and about a company. Some examples: How did you get your job? What is the best thing about your job? How does this company train its employees?

**See the Information InteNiewing handout for a more complete list of questions.

FIVE BASIC RULES: 1. Ask questions; do not talk about yourself. 2. Keep the interview brief - 20 minutes or less. 3. Ask for the employer's advice to people entering the field. 4. Ask for another contact (another person to interview) 5. Send a Thank-You note.

DO YOUR HOMEWORK - PRACTICE MAKES PERFECTI

Find out what you can about a potential employer. Practice your internet research skills. Spend some time before your interview reviewing possible questions with a fri.end ­you will be more confident in your answers.

BE EARLYI

• Always be 10-15 minutes early. Get good directions or take a practice drive to where your interview will take place.

APPLICATIONS If you are offered an application, fill it out. Some companies want to see your ability to follow directions, how well you can write/spell. Never write "See Resume" on an application.

BE HONEST

If there is something that requires discussion, such as your reasons for leaving a position, write in "Will Discuss," do not lie in the application process.

MONEY

Keep an open mind. Salary requirements can be "open" for negotiation, allowing fleXibility for the right person.

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SHOW INTEREST A firm expression of interest goes a long way towards getting you that offer. A simple "Thank you for your time, I am interested in being considered for the position" is excellent.

IF YOU ARE OFFERED THE POSITION If you are offered the position, and you want it, accept it. If you are not sure, ask the interviewer for a day to think about it. Set a time and call them back.

JOBS ARE WON OR LOST AT THE GUT LEVEL DURING THE INTERVIEW

It is the face-to-face contact that really matters to recruiters, hiring managers, and employers. Unfortunately, most job-hunters put most oftheir effort into resumes, either online or in print. It is easy to understand why - selling yourself is easier done from a distance. When you do not have to watch someone reject you, you can lull yourself into that false belief that, "I am trying as hard as I can to find a job - I'm sending out resumes!"

The reality is much different. Job boards are not the best use of the internet in job hunting. They are useful in locating jobs, but they can only do so much in your search. Use the net as a source of information about:

Your field of interest. Companies that are involved in that field. Relevant positions with those companies. Addresses, phone numbers, e-mail contacts of people doing your desired job.

DO YOUR RESEARCH

Half of your time job hunting should be devoted to researching (see the items above) and practicing your face-to-face interview style. Not getting interviewed is depressing, but even more depressing is getting rejected frequently at the interview stage. This is where a lack of research really shows.

Employers will not be 'wowed' by the mere fact that you found them on the web. What will impress them is your effort to gain knowledge about the industry they are in, their relative place in that industry, and the position itself. All of this shows your desire and passion for the job ­something they cannot train you to have. Everyone loves to be flattered, and knowing a company like the back of your hand gives an employer that warm and fuzzy feeling you want them to have during the interview.

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The employer's gut level decision-making process is less rational then you might think. Once you have made it into the 'acceptable candidate pool', getting the job is a matter of striking the right chords with the Hiring Manager. Most of them will be looking you in the eye and asking, "Can you do the job?", all the while wondering whether they can trust your answer - or you.

PREPARATION

Take the time to prepare for the interview before you arrive. Research the company's background, specialties, and, if possible, goals for the future (look for their mission statement, this often gives a feel for where the company wants to go). This info will also help you decide if the position is a good match for your own personal goals. Ask questions during the interview and show initiative.

Prepare yourself for questions that are out of the ordinary. These may not have a right or wrong answer. but are aimed at uncovering your value system or your ability to think on your feet.

Develop the ability to transition a challenging answer into an opportunity to share an example of a previous success. For example you can begin with "While I can't speak to that exactly, in a similar situation at ..." and then present your experience. It is also a good idea to prepare to discuss a situation that may not have been an obvious success, but was a valuable learning experience. Show that you can turn adversity into a future strength.

PRACTICE

Take the time to look over a list of potential interview questions and practice answering them out loud to a friend or family member, even a pet, as this will help you become more familiar with your own qualifications, and more comfortable speaking about yourself.

Preparation wr1l give you tbe.confideDce. to interview calmly, thoughtfully and will make a lasting impression.

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ONLINE JOB SEARCH: ONLINE NETWORKING

According to James Van, a former HR recruiter, the overall trend is that online job boards are slowly dying. Job boards are becoming increasingly more costly, while yielding less than optimal results. With the Web 2.0 platform, the trend is that savvy candidates and employers are migrating away from traditional job boards to cheaper, more targeted alternatives.

• Talent Hubs: career related sites that grow groups of people based upon class of work rather than specific job title. Search functions are more targeted and effective than those on job boards and Google searches online

• Forums, bulletin boards, trade organizations, etc.: these sites may cater to a specific population, and offer tips, education, instruction, tools, and resources to its members.

• Job sites: offer extensive job seeker profiles beyond the traditional resume and contact information. Employers are increasingly looking for more information than what is on a resume. These job sites can help the job seeker create an online profile for the employer to see. Examples include:

a Jobfox.com a Itzbig.com a QuietAgent.com a Climber.com a MyPerfectGig.com a Vitruvia.com a Jobzerk.com

How can others find you?

Create a digital presence online. This is the ability to make yourself visible on the world wide web. 1"1115"58 chance to-crealea'ri'-6rllii1et5illooafd. Bycreating-a-website~yourprofile"is-searchable on the World Wide Web by employers. Increasingly, this is done--in.a Web.LO _ ._' __ . _ format, which is moving from a text-based online "brochure" to a more interactive site. This allows more control and input from the job seeker, as well as the employer (video, graphics, aUdio, bJogs, wikis, chat, etc).

Online Social/Professional Networking: A way to network online-to find others and to let others find you in an appropriate setting. Examples include:

• Linkedln, nuResume, Facebook, MySpace, Twitter, Ryze • Trade Associations • Alumni Organization • "Affinity sites" (such as Women in Technology, for example)

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Online Social/Professional Networking Tips

• Be careful what you post on sites, as it is accessible to a vast audience! • Create material on your profile that is compelling, the same way you would when writing

your resume. Use descriptive words and action words that best describe facts that you would like to highlight.

• Complete your profile: an incomplete profile might make you seem lazy. • Make sure others can proofread and critique your profile. • Use "status updates" to your advantage: you can advertise if you are looking for work

(but only if your current employer knows you are leaving, or if you have already left). • Link blogs and other appropriate content to your profile. • Connect other networking sites to your profile. • Recommend others, and let others recommend you. • Participate in discussions and forums, when knowledgeable on chosen topic (more

exposure). • Invite your real-world contacts to connect with you on trusted networking sites.

List of online resources available on Foothill Career Center Website: http://foothill.edu/career/library.php

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Chapter 3: The Cover Letter • Introduction • Cover Letters Need to Address 4 things • Anatomy of a cover letter • Cover letter examples

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The Cover Letter

A COVER LETTER is a one-page letter that is sent with your resume to give an employer a summary about your background & experience as it relates to the job opening. It is a "picture" of YOU and why you want to work for the company.

You should NEVER send a resume without a cover letter. These documents must be tailored to fit each specific job and company.

Employers use your cover letter and supplemental information, in addition to your resume, to help them decide if they will interview you. Tell your story, focus on the contribution you can make to the firm and present yourself in a positive light.

Employers want conscientious people working for them. They want to see why you want the position as much as they want to fill it.

Respond to all information requested in the advertisement for job openings.

Use facts from your research to catch the reader's interest Research what their products are, what their sales potential is/has been, review the board of directors, and the latest stock market trends, etc. You will impress a hiring manager with your knowledge about the company, and how you see yourself making a contribution.

Write about your current situation. Include your education. Explain why you are applying for the job: reentering the workforce, career changing, graduating .fromschool,gai[\inge~p_e['ience_thro.ugh_an_Lnt.erl'lsbjR--QC.. j:>Qrt-timg_jg!:>,

Do not include personal information Do not discuss personal matters or give info on sex, age, race, or marital status.

Proof Read and Spell Check An employer will not interview you if your documents have a typo or incorrect grammar. The language needs to be simple and direct, the letter needs to be brief (1 page) and neat and well-organized to show you are detail-oriented.

COVER LETTERS NEED TO ADDRESS 4 THINGS: 1. Who you are 2. What you have done 3. What you want to do (should include info on company and your interest) 4. Why should they hire you

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12345 EI Monte Rd. Los Altos Hills, CA 94022 (650) 949-7229 March 1,2001

Name of Person Company Name Street Address or P.O. Box # City, Sate Zip

Dear Mr. / Ms Smith;

The first paragraph should indicate what job you are interested in and how you heard about it. Use the name of the contact person here, if you have any.

Your employment advertisement in Tuesday's San Jose Mercury News indicating an opening for an administrative assistant is of special interest to me. Mary Smith, who is employed with your firm, suggested I write to you. I have heard that Rohn Electronics is a growing company and needs dynamic employees who want to learn and contribute to the firm.

The second paragraph should relate your experience, skills and background to the particular position. Refer to your enclosed resume for details, and highlight the specific skills and competencies that could be useful to the company. If your school work and class projects are all that you have to show, then discuss education before work history.

During the last five years, I worked as office manager at a law finn in San Jose.· In this position, I .. °

improved office efficiency by investigating and selecting word processing equipment. I understand that your opening includes responsibilities for supervising and coordinating word processing procedures with your home office. I was able to reduce my firm's operating costs over 30 percent by selecting the best equipment for our purposes. Also, I am proficient in various software programs on both MAC and PC's, such as Microsoft Word, Excel, FileMaker Pro and E-mail.

The third paragraph should indicate your plans for follow-up contact and thafyouroreSlirrieTs· enclosed.

I would appreciate the opportunity to apply my skills on behalf of your company. For your examination, I have enclosed a resume indicating my education and work experience. I will call your office early next week to determine a convenient time for an appointment to further discuss possible employment opportunities.

Sincerely,

Your signature First Name and Last Name

I~

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--- -- - - -

Employment Services Foothill- De Anza Community College District 12345 EI Monte Road Los Altos Hills, CA 94022

Dear Hiring Committee;

I am very excited to learn of this administrative assistant position for the Career/ Transfer Center. I have interest in this position because I see a clear link between what the position requires and what I would like to do in the future. I understand the responsibilities and know that I would be a great asset to this organization as a full time staff member. I have a wonderful work history at this college; I believe in the College mission, and I support the "success" of every student. I enjoy serving students, and I have done so during the time I have been working here. As my resume shows, I have carefully completed courses of study that combine marketing and business. I am very proud to say that I also have a great deal of knowledge of Foothill College.

In addition, I would love to be apart of this college as a full time staff member working for students. If selected for this position, my goals are to increase services to and help expand student opportunities in career and transfer. I will bring all the qualities that make me a better staff member, develop a better program, and to learn as I do it.

Furthermore, I have been waiting for an opportunity where I could direct my energy to good use and the Career/ Transfer Center is the place. As a temporary staff member, I have worked with Caritha Anderson and Karen Oeh, the coordinators of the Career and Transfer Center, on a number of occasions. I used the services myself, and I understand the importance of quality service to students. I have acquired a wealth of knowledge about the Career and Transfer Center. For example, I have helped expand the dimension of the Minority Transfer Program, and I have recruited many students to take advantage of its services. Also, I am familiar with the Eureka program, the 10btrak program, and Assist articulation website.

Again, thank you for your consideration. I would very much like to meet with you to discuss further my interest in this position: My phone number is (650) xxx-xxxx and my email address is' .-.. - ----- - .. -­[email protected]. I will call you to check the status of my application. My references are available upon request.

Sincerely,

John Doe

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1375 EI Monte Rd. Los Altos, CA 94024

(650) 123-4567 April 18,2006

Karen Smith Alta Bates CCC 2001 Dwight Way Berkeley, CA 94704

Dear Ms. Hopkins,

Your advertisement for a Per-Diem Administrative Assistant on your web site is of particular interest to me. I have heard many great things about Alta Bates Comprehensive Cancer Center, primarily that the staff is extremely knowledgeable, always nice and forever helpful.

Over the last three years I have been working as a personal assistant at a private residence. In this position, I have increased the efficiency of their home office by creating and implementing a new and enlarged filing system. Also, I have had over three years of retail experience, in which I was heavily responsible for greeting clients, answering the phones and providing excellent customer service.

An accomplishment that I would like to highlight is the fact that during my employment as a personal assistant I continued my education as a full-time student at Foothill College. I maintained a GPA of 3.71 and received an A.S. degree in General Sciences with High Honors. Currently I am taking a couple of G.E. classes to fulfill transfer requirements. My professional career goal is to work in the healthcare field as a radiation therapist.

I am extremely organized, customer-oriented, professional and open-minded. I am knowledgeable with computers and software, both PCs and Macs, especially Microsoft Word, Excel and PowerPoint. I am a quick learner, and can be trained easily on any further software or technology needed. I believe my excellent interpersonal traits and communication skills will be an asset to Alta Bates. My past experiences working as an office assistant have given me the knowledge needed to succeed in a professional office environment. -_. -- - ..-.-- - -. . .. --- - -- -- ­

I would appreciate the opportunity to apply my skills for your department. For your convenience I have included my resume detailing my education and work experience. Thank you for you time, and I look forward to meeting you at your earliest convenience.

Sincerely,

Jane Doe

:to

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Jasmine Smith 12345 EI Monte Rd. Palo Alto, CA 94303 (650) 123-1459

June 4,2009

Tracy Bonfiglio Kimpton Group 222 Kearny St., Ste. 200 San Francisco, CA 94108

Dear Ms. Bonfiglio,

I am following up with our phone conversation earlier this afternoon regarding open positions at a new hotel in Cupertino. I received your contact information from the Foothill College Career Center. I am very excited about this opportunity, and I am open to any position related to customer service and food/beverage.

For the past year, I have been taking general education courses at Foothill College in Los Altos. However, I started my educational path at California State Polytechnic University, Pomona where I will be receiving a B.S. Degree in Hotel and Restaurant Management. I have already taken the following courses: Introduction to Hospitality Industry, Sanitation and Safety Practices, and Hospitality Management Law.

In addition to my education, I have work experience directly related to my field of study. I worked for two months as a Front Desk Agent at Stanford Terrace Inn in Palo Alto. My duties included greeting customers, checking guests in/out, prioritizing front desk duties, answering multiple phone lines, and ensuring customer satisfaction. As a result, I have developed strong time management and interpersonal skills. I have good communication skills, and I enjoy interacting with people. I believe I wou1<fbea great asset to yo~uihOien)ecal.lse lam outgoiiig;fdenilly, and a team player.

I have included my resume for your review. I would appreciate the opportunity to meet with you or a company manager as soon as possible. Please do not hesitate to contact me at (650) 575-1459. Thank you in advance for taking time to review my qualifications.

Sincerely,

Jasmine Smith

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Page 28: The Job Hunting Survival Guide

Mary Jane Smith 12345 El Monte Rd. Los Altos, CA 94024 (650) 123-4567 [email protected]

May 3, 2010

Mr. Joseph Nunes, RCP Director O'Connor Hospital 2105 Forest Avenue San Jose, CA 95128

Dear Mr. Nunes,

I am writing to you with the interest of applying for a position as a Respiratory Therapist. My connection with O'Connor Hospital is very strong due to my ongoing interest and involvement in the community as well as my clinical experiences at the hospital. As per your suggestion, I am applying for the above mentioned position.

As student at Foothill College in the Respiratory Therapy Program, I completed two rotations at O'Connor; from September to December 2003, and second in ICU from January to March 2005. In ICU, Mr. Bob Kavanaugh, BS, RRT acted as my Preceptor. He shared his clinical experiences with me to further enhanced my skills and knowledge, and he encouraged me to apply for the position.

For one year, I worked as a Respiratory Care Assistant performing EKG's. In 2004, I worked for Kaiser Hospital as an Equipment Technician where I cleaned and set-up ventilators and stocked E-size Oxygen tanks .. · During this time, I also attended courses as a full-time student, worked part-time on campus, and continued to serve my community as a volunteer. In spite of a very demanding program, I have managed to maintain a 3.4 grade point average. I have excellent time management skills, and I am able to multi-task to get the job done. You will find me to be very caring, sensitive, responsible, detail-oriented, and a good team player.

My knowledge of Respiratory Therapy, good grades, and good clinical evaluations reflect that I am qualified for the position. My expenences and understanding of patient needs,combined with many volunte~r hours; will definitely compliment the profession of Respiratory Therapy.

Enclosed, please find my resume for your review. I feel confident that my knowledge and interpersonal skills would be an asset and make me an ideal candidate for this position. If you have any questions, please feel free to contact me. Thank you in advance for your time and consideration.

Sincerely,

Mary Jane Smith

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Suzy Smith 12345 EI Monte Rd. Los Altos, CA 94022 (650) 949-7229

April 18,2009

Dear Hiring Manager,

I would like an opportunity to interview for the Extraction Chemist position posted on craigslist.org. I have enclosed a resume for your consideration.

Currently, I am an honor student at Foothill College and will be receiving three A.S. degrees in June 2009. My degrees will be in Chemistry, Biology, and Mathematics. In addition to my interpersonal qualifications, I would bring the following strengths to the position:

• Over two years of experience in the inorganic and organic chemistry laboratory

• Experienced with a wide variety of laboratory equipment and techniques; liquid-liquid

extraction, separatory funnel, gas chromatography, IR and NMR spectroscopy

• Always following policy and procedure with a 100% safety record

• Strong analytical and problem-solving abilities with a focus on accuracy and quality

• Solid knowledge of spreadsheet and database software to record and maintain data

• Strong communication skills and the ability to work independently

I am confident that these skills could be successfully applied in the position of Extraction Chemist. Thank you for considering my candidacy. I look forward to meeting you. I can be reached at (650) 949-7229 or by email [email protected]

Sincerely,

Suzy Smith

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Jane Doe [email protected]

12345 E1 Monte Rd. Los Altos Hills, CA 94022

(408) 123-4567

April 26, 2009

Employment Services Foothill-De Anza Community College District 12345 El Monte Road Los Altos Hills, CA 94022

Dear Committee Member,

" Strengthen your abilities by helping others strengthen theirs." -S.Ozdemir

As a professional who provides employment and training services to a diverse clientele, I find it inspiring to strengthen my abilities through helping others. I would like to express my interest in the Employment Training Advisor position by briefly highlighting my skills that apply to the position.

Over the past five years, I have had the pleasure of being apart of wonderful organizations whose goals were to provide support to individuals in need of specific services. In addition to my professional experience, I enhanced my knowledge by participating in Master's Degree program. As a student in the Counseling Education program at San Jose State University, my training has centered on working with and understanding students' various issues related to academic success, job searching, career development and personal counseling.

Currently, I am a Career Advisor at NOVA as part of the Non- Custodial Parent Step-Up program. I guide my clients through their training and job searches, help them prepare effective resumes and practice successful interview techniques. I work with clients on a one-on-one basis to refer them to appropriate training programs, community-based organizations, and other supportive services.

I look forward to meeting you at your earliest convenience to further demonstrate my abilities in career counseling. This is an exciting opportunity for me to contribute to the success of the OTI program at the Foothill-DeAnza Community College District.

Sincerely,

Jane Doe

Enclosure: Resume

Page 31: The Job Hunting Survival Guide

12345 EI Monte Rd. Los Altos Hills, CA 94022

(408) 123-4567 September 17,2010

Dear Hiring Manager,

In response to your advertisement in the San Jose Mercury News indicating an opening for a receptionist, I have enclosed my resume for your consideration.

Throughout my six years of experience working at a variety of companies in the Bay Area, I have maintained a professional and positive environment for customers, co-workers, and supervisors. I always appropriately and effectively assist customers over the phone to answer questions and/or direct to the appropriate resources. In addition, I have the ability to mUlti-task, such as answer multiple phone lines, greet customers, and complete paperwork.

An accomplishment I am particularly proud of is the design and implementation of a color catalog for Central valley Seeds which increased sales by 15%. This involved coordinating and referencing digital camera images with product descriptions.

My success stems from self-motivation, enthusiasm, flexibility, and the ability to communicate with individuals from diverse backgrounds. I take pride in my problem-solving abilities because I want customers and co-workers to feel appreciated. Also, I am proficient in various software programs on PCs, such as Microsoft Word, Excel, Internet, and Email.

lam interested in scheduling an interview as soon as possible. I can be reached at (658) 123-4567 or by [email protected]. Thank you for your time, and I hope to hear from you soon!

Sincer~ly~

Jane Doe

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Thank you Letter Guidelines

You just finished a great interview. You're confident that they will give you a job offer. Now all you have to do is wait, right? Wrong! Don't forget to send a thank you letter! This is the final personal touch that may convince the employer that you are right for the job.

When should you send a thank you letter? • after a job interview · after an Informational Interview • following a Career/Job Fair event

Timing: Send the letter within 24 hours of the event

Letter Style: Choose a letter style that fits the industry. For instance, if you are applying to a traditional banking position, you may want to send a type writteh formal Jetter. If you are not sure of what style to use, the safest best is to go with a formal typed business format.

Possible Styles: Business Format Typed E-mail Letter Handwritten note

• Add/Remind/Restate: Add something that you may not have had the chance to say during the interview. Remind the employer of the reasons why you are uniquely qualified for theposition~--.Restatewh-y-you.are..the.best candidate for the-job.­

Personalize: If possible briefly mention something that occurred or was said during the interview. You must personalize the thank you notes to each person - do not write the same thing because they may compare notes.

• Who do I send thank you letters to? If possible, send a thank you to each of the people that interviewed you. Sometimes this is not possible, so then you should send the thank you to your primary contact and ask that your message be forwarded to the rest of the team or department. You need to send the letter the day after the interview. Make sure you get business cards/contact info from each of the interviewers, so that you can follow-up with them later (and/or to send a thank you note).

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Sam Smith 12345 EI Monte Rd. Los Altos Hills, CA 94022

May 1,2007

Bill T. Thomas Director of Human Resources American Financial Group 12345 First St. San Jose, CA 94022

Dear Mr. Thomas;

Thank your for giving me the opportunity to present my qualifications for the Marketing Assistant in your financial department. It was a pleasure meeting you on Friday, April 24.

I am very excited about the job, and I was especially impressed with the information you provided about the future of the company and the potential of the position.

As I explained, my goal is to achieve a successful career in corporate marketing, and from what you told me about the duties and responsibilities, I believe I can do the job well. I know I will make a real contribution to your marketing programs.

If you have any questions or concerns, please contact me at (650) 949-7229. Again, my thanks for your courtesy, and I hope to hear from you soon.

Sincerely,

Sam Smith

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Mary Smith 12345 El Monte Rd. Los Altos Hills, CA 94022

May 1,2010

June Prune Hiring Manager Any Corporation 12345 First St. San Jose, CA 94022

Dear Ms. Prune;

It was a pleasure meeting you and Joyce Royce last Friday to learn more about the products and services provided by Any Corporation. The Executive Assistant position sounds like the ideal opportunity to apply my administrative and organizational skills to the overall operation of your firm.

The qualifications I would bring to the position include:

• Nine years of experience handling all office functions, including preparing and generating letters and reports, payroll, accounts payable/receivable, and customer service.

• Organizational proficiency with Barnes & Noble Inc., reflected in my revamping the record storage system to reduce records access time by over 60 percent from the previous system.

• A scrupulous attention to detail, which led me to discover and correct over $125,000 in duplicated and incorrectly assigned labor charges. .

• Experience working with a variety of both PC and Macintosh applications, including Microsoft Word, Excel, PowerPoint, and Quickbooks.

I am confident these skills could be successfully applied to the position of Executive Assistant. Thank you for considering my candidacy. I look forward to hearing from you.

Sincerely;- - ,

Mary Smith

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178 Mission Blvd. Santa Clara, CA 94022 (650) 949-7229

June 1,2010

John Dubois Retail Sales Manager Any Store 1145 Foothill College Ave. Los Altos, CA 94022

Dear Mr. Cummings;

I want to thank you for meeting with me on May 30 regarding the position of Sales Associate. I enjoyed the opportunity to learn more about the responsibilities and opportunities available at Any Store.

I also want to reiterate my interest in the position. I feel confident that my seven years of acquired sales experience, combined with my related business courses, make me an ideal candidate for this position.

Thank you again. I look forward to hearing your final decision.

Sincerely,

Chris Cringle

Page 36: The Job Hunting Survival Guide

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Page 37: The Job Hunting Survival Guide

Chapter 4: Resume Guidelines • Resume Guidelines • Anatomy of a Resume • Keywords Describing Interpersonal Traits • Writing Accomplishment Statements • Electronic Resumes • How to fill out an Application • Application Sections • Action Verbs • Resume Worksheet • Tips for Applying Monster Jobs

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Page 39: The Job Hunting Survival Guide

RESUME GUIDELINES

YOUR RESUME IS A SELF-MARKETING TOOL DESIGNED TO GET YOU AN INTERVIEWl

KEEP IT SHORT AND CONCISE • 1 page is best and two are the limit • J0 second scan role for the YES or NO pile

RESUME TELLS THE EMPLOYER: • What you can do • What you have done • Who you are • What you know • Where you want to go • Why they should hire you

RESUME MUST PROVIDE: • Enough information for the employer to evaluate your qualifications • It must be designed to emphasize your background as it relates to the relevant position

requirements and job description

RESUME MUST BE: • Targeted towards the company and position that interests you • Concise and well written; conservative style and a focus on key achievements • Neat, clean and organized. No errors and printed on high-quality paper • Have it proof-read by at least 2 people • Must be accurate and truthful, but each resume should highlight different strengths as they relate to

the job opening

YOUR RESUME IS THE PLACE TO AN8-WRRT-HESE QUEST-10NS: • What position are you seeking? . • What skills, abilities and knowledge do you possess? • What are your key accomplishments?

What is your work history? • Have you shown any leadership or responsibility skills?

What education or training do you have? • Do you participate in any extra-curricular activities or volunteer services?

REMEMBER! YOUR RESUME MUST DO 3 THINGS: • Draw the reader's attention • Highlight your strengths • Get you the interview!!

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CHRONOLOGICAL RESUME CATEGORIES TO USE

OBJECTIVE: • State exactly like the job announcement, include the Job Number if appropriate • Example: Accountant I (Job #1235GX) • Bold the job objective so it will stand out! • Change the objective for every job you apply for

PROFILE STATEMENT: • Instead of a Job Objective, you can create a strong profile statement that

highlights your abilities and knowledge • Example: Sales Management position ·using expertise in motivating sales

personnel, increasing sales and creation of effective programs contributing to higher organizational profits and market share

SUMMARY OF QUALIFICATIONS or HIGHLIGHTS: • List your interpersonal qualifications that stand out (see Interpersonal Traits) • Match your skills or traits with those listed on the job announcement • Example: Top Salesperson of the Year for two consecutive years

COMPUTER SKILLS: • Use this category to show off your computer and software knowledge • By having this section, it will emphasize your computer/hardware skills • Applicable for Web Design, Programming, and Graphic Design applicants

WORK HISTORY or PROFESSIONAL EXPERIENCE: • Jobs are chronologically listed by date (most recent goes fIrst) • Start each job description with an action verb (refer to list)

. - - - .--- .. -. i- Emphasiie-·your a·ccompliShme-Iifs-us"ing quaritihitive -data($~ %;#)_. .­

• Only list jobs within the last 5 - 7 years • List 3 - 4 duties per job (current or related job needs to have more detail) • List job duties that are similar to the job you are applying for

Examples using strong active verbs: • Supervised staff of 25 in copywriting, artwork and layouts for daily newspaper • Organized display cases increasing sales by 25% • Answer multiple phone lines and greet over 50 clients per day • Led sales staff of nine in selling and servicing approximately 500 printers • Assist over 50 people per day, receive numerous recommendations and ensure

repeat customers by being friendly and positive • Improve the flow of office work by 75% with the introduction of an electronic

database filing system

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EDUCATION: • Education may be listed before Work History - depends on your background

experience and what skills and knowledge are needed for the job • Education is listed in order of the date you received a degree • Put down your degree, major and expected graduation date • List relevant courses or projects you completed to help you get the job if you have

no "real world" work experience • When you do not have work or volunteer experience related to the job, then you

can showcase your educational experience by listing related courses and/or projects

Foothill College, Los Altos Hills A.A. Degree, Business Administration, expected June 2011

Or

Foothill College, Los Altos Hills Major: Business Administration Goal: Transfer to DC San Diego, Fall 2010 Relevant Courses: Accounting, Statistics, Principals ofBusiness, QuarkXpress

Or

Foothill College, Los Altos Hills A.S. Degree, Web Design, June 2010 Certificate, Web Publishing, December 2009 Relevant Course Projects:

• HTML: Publishing on the WorldWide Web -. -- Created-a-website as part-of-tinat-projecrusing-HTML-,-JavaSeript, GS-S& XML·- .

• Macromedia Flash Developed streaming Web-based multimedia presentations incorporating animation, sound and graphics

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OPTIONAL CATEGORIES

HONORS/AWARDS: • High school, college or community awards • Athletic or team awards • Do not put dates, just put the name of the award

SCHOLARSHIPS: • You may chose to list any scholarships under honors/award; however, if you

received many scholarships, then make a separate section so they stand out!

VOLUNTEER ACTIVITIES: • Shows that you are involved with projects outside of work and school • If you do not have paid work experience related to the job, then showcase your

related volunteer and/or leadership experience

CLUBS/ORGANIZATIONS: • Defmitely shows that you are a well-rounded student • Get involved ifyou have not yet joined a club! • Shows team work and group involvement • Also shows that you are focused on your major and going a step beyond the

classroom

LEADERSmp ACTIVITIES: • Important category for those students involved in ASFC or some form of student

government • Also tell the employer if you are an elected official in a club, such as:

Vice President, Business Club ... Marketing Manager, Christian Fellowship Club

Web Designer, Astronomy Club

You do not have to use all these optional categories. I am listing these to show you how to organize your information so that they stand out - and - the hiring manager will be impressed with your background. Use what you want or make a section specific to you!

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Keywords Describing Interpersona I Traits

-----­ Ability to delegate -----­ Energetic -----­ Perceptive

----­ Ability to implement ----­ Enterprising -----­ Persuasive

-----­ Ability to plan ---­ Enthusiastic -----­ Positive attitude

-----­ Ability to train ----­ Ethic ----­ Problem solving

----­ Accurate -----­ Flexible -----­ Produce quality work

----­ Adaptable ----­ Follow instructions ----­ Professional

----­ Aggressive work ---­ Follow through ----­ Public speaking

-----­ Articulate ----­ Follow up -----­ Punctual

----­ Artistic --­ Friendly -----­ Purposeful

-----­ Assertive ---­ Goal-directed ----­ Quick learner

----­ Calm --­ Good natured ----­ Reliable

----­ Careful ---­ Hard-working ----­ Resourceful

----­ Charismatic ----­ Helpful -----­ Responsible

----­ Cheerful -----­ High energy -----­ Results oriented

----­ Committed ----­ Honest -----­ Risk taking

----­ Communication skills -----­ Independent -----­ Safety conscious

-----­ Competitive ---­ Industrious -----­ Self accountable

----­ Conceptual ability ----­ Innovative -----­ Sense of humor

----­ Confident --­ Insightful -----­ Sensitive

-----­ Conscientious ----­ Intelligent -----­ Serious

-----­ Considerate ----­ Knowledgeable -----­ Setting priorities

----­ Consistent -----­ Leadership ----­ Show leadership

---­ Cooperative ---­ Loyal ----­ Sincere

----­ Creative ---­ Mature ---­ Straight forward

---­ Customer oriented ---­ Methodical -----­ Supportive

----­ Decisive Motivated ---­ Takes initiative

----­ Dedicated ----­ Multi-tasking ----­ Team building Dependable Observant ---­ Team player

----­ Detail oriented ---­ Open communication ---­ Tenacious Diligent ---­ Open-minded --­ Thorough

----­ Disciplined ---­ Oral communication ---­ Tolerant

----­ Dynamic ---­ Organizational skills ---­ Willing to travel

----­ Easy-going ---­ Organized ----­ Work quickly

----- Effident --'--~--_._------­ -eutgoing ---­ Work well un€ler-pressu re

---­ Empower~ng_oth~rs__ ---­ Patient

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Page 44: The Job Hunting Survival Guide

Writing Accomplishment Statements: Problem - Solution -Result (PSR) Method

Beyond just listing job responsibilities, employe-rs are most interested in knowing about your accomplishments and contributions. You can use the Problem - Solution - Result (PSR) method to write effective accomplishment statements.

1. Begin by listing the skills you want to use and the skills your employer needs (see job ad). Choose the top 3-5 critical skills and use the PSR method to create statements for each.

2. Describe a situation where you used some of these skills to solve a problem. 3. Explain the solution you developed or how you took action to solve this problem. 4. Describe the result of your action (the impact on your job, your department or the

company). 5. Now take steps 2-4 and create a concise summary (1-2 brief statements) to describe

your accomplishment.

Format breakdown for accomplishment statement: Action verb + phrase describing solution + phrase describing result Action verb + phrase describing result + phrase describing solution

Example: Designed [action verb] safety training manuals and trained department pe~sonnel [phrase describing solution] increasing staff awareness an4 decn~asing

work related injuries by 10% [phrase describing result].

Example 1: Weak: Provided good customer service PSR: Problem: customer calls were not being routed efficiently

Solution: suggested quicker method Result:· more satisfied customers due to speed that calls were routed

Stronger: Suggested more efficient method ofrouting customer calls, which resulted in quicker response time by 15% and improved customer service.

Example 2: Weak: Tracked and maintained inventory PSR: Problem: customer orders were not being delivered on schedule

Solution: used computerized tracking system to maintain inventory Result: enough parts were ordered ensuring customers' needs were met

Stronger: Used computerized tracking system to maintain inventory and order additional parts ensuring customer parts were delivered on schedule.

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ELECTRONIC RESUMES

It has become common practice for,applications to be online or for companies to request that resumes be sent electronically rather than by snair mail. Here's a quick and easy guide to creating an electronic resume.

There are three ways of creating an electronic resume: · A text-fonnatted document that can be scanned · A resume to be pasted into an email • A resume that is submitted directly to a resume database on a web list

Create a Multi-purpose Electronic Resume: • Check your resume for any spelling or grammar errors.

Save your Word document by choosing "Save As" from the File menu. • A dialog box will open. You need to change the name of the file­

Filename field and select File Type "Text Only" or "ASCII". Save and close your file.

• Open your saved text file in a text editor such as Notepad (pes) or Sirnpletext (Macintosh). All your fonnatting will be gone such as italics or bold. The text document will be left justified.

Formatting: Avoid boldface, underscoring or bullets and substitute asterisks (*), plus signs (+), or capital letters to highlight text.

• Font size should be 10 or 12 point • Use a series of dashes to separate headings

.. ! _..,KeepJines.. about..6D.::.6i.characters .. _.. _,.,. .. . . .. • Always check your final version by copying and pasting into an email

.- --.. ----. ---. ····and sending it to amend ~~ - . -. '" _-- _ "

E-mail Address: • Establish a separate e-mail address for your job search. If you are

currently working and looking for a job, avoid using your work e-mail. Avoid having an e':'mail address that may seem unprofessional or "too quirky" unless the field you are entering is quirky (e.g. Artist).

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How to fill out an Application

I have a fantastic resume, so I don't have to be careful about the application right? Wrong!

The application form is another representation of your qualifications and one more way for employers to screen applicants for the interviewing process, so complete your application with care!

Have Your Information Ready: Bring all the infonnation you may need to complete the job application in a professional binder. A "master" application form is a tremendous help. At a minimum, have a resume and a list prepared of previous schools attended and employers that are not included on the resume. Include addresses and dates of your attendance or employment. Know your social security number. Have available the correct names and addresses of at least three people that you can.use as personal and/or professional references.

Be Sure: Read the directions carefully for each application. Do this before you fill it out. Don't rush; make sure that you fmish each section neatly and completely. Upon completion, check the application· over at least twice for possible errors. Whenever possible, ask someone else to look over your completed application.

Be Ne·at: Be as neat as possible. Use your application to make a good frrst impression. Type the application when possible. Ifyou are filling out the application on site, take a pen with you. We recommend an erasable black pen. Avoid scratch outs; they make the application look messy.·

Be Complete: Do not leave blank spaces. Answer every question that applies to you or use N/A, which means "not applicable." Do not say "see resume." Read the instructions carefully. An exception to this rule is when you believe that answering a question will decrease your chances-; ~en, the best thing to do is to leave-it'blanlc······_·_­Examples of this may be disclosing a disaBility, a felony conviction, or a question .- .. you feel is illegal for the employer to ask. Later, during the interview or after the job offer, you may tell the employer what you left off the application.

Be Bonest: Never falsify your application. An employer-employee relationship must be based on trust.· Ifyou lie on an application, it is grounds for dismissal at a later date.

Be Positive: Look for places where you can mention strengths and accomplishments that support the job you are applying for. Use action verbs, whenever possible.

'-to

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Application Sections:

Personal Information: Use your full legal name, not a "nickname." Complete all information legibly.

Salary Desired: We suggest using "Negotiable" or "Open."

Availability: Try to be flexible with your availability or you may eliminate yourself for the position.

EducationlExperience: Fill out with complete information. Do not write "see resume." Try to include accomplishment statements and action words as you describe your experience.

Reasons for Leaving a Previous Job: When you fill out an application, you will usually be asked to state why you left your previous positions. You must decide how to explain your decision to leave without having the employer screen you out for an interview. Below is a list of possible reasons and alternative ways of stating them.

Red Light Answer (Avoid These) Yellow/Green Lights You Can Explain o Fired o Reorganization or Merger o Forced Resignation o Position Termination o Terminated o Prefer to discuss in the interview . o Mutual Agreement o Laid off, Lack of Work o Personality Conflict o Job Misrepresented/Changed o Dissatisfaction with Employer o Better Opportunity o Ins':l:[fi~t~E_~§~!~!Y . ._ ... o C£lreer Change or Gro,\\,~~

o Failure to Receive Promised Salary o Returned to School o Tardiness or Late to Work o Relocated o Could not do the Job o Resigned to Seek Advancement o Health Problems o Chose to Remain Home While My

Children were Young

References: Use references that can attest to your work ability and can remember you. Inform your references that they may be called for a reference. Make sure your references know which job you are applying for and how you are qualified for this position.

4/

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Action Verbs The following list of skills and abilities can be used in preparing a resume or practicing for an interview.

Analytical SkiJls: Analyze and review Analyze performance specifications Be methodical in solving problems Complete complex projects Establish policies Determine relations between ideas and things Draw sound conclusions Establish standards Evaluate programs and projects Evaluate options in terms of consequences Formulate realistic objectives, goals and alternatives Offer suggestions for improvement Performance evaluation Policy interpretation Prepare proposals Reach independent decisions Recognize trends Revise standards Understand the reengineering process Use intuitive judgment

Clerical/Office Skills: Alphabetize Approve Arrange Catalogue Classify Collect Compile Customer Service Dispatch Display a broad application of knowledge Execute File Follow-up Generate

• ". Implement Inspect Keep alert to current practices and technologies Monitor Operate Organize PC Skills Prepare Process Record Report Retrieve Scheduled appointment/preparation Screen Shorthand

Clerical/Office Skills cont. Specify Support Services Systematize Tabulate Validate Well-informed

Communication Skills: Accurate responses Address groups Analyze, review, assess Arbitrate Arrange Articulate and persuasive Author Business letter writing Clear writing and verbal skills Collaborated Communicate effectively with all level of staff Convince Cope constructively with emotions Correspond Develop Direct (give direction) Discussion group and forum leadership Draft Edit Effective customer service Formulate Interpret Interview/use charts, graphs Lecture Meditate Moderate Negotiate Persuade Promote Provide an atnosphere conducive to· . interchanging ideas Publicize Recognize the needs of others Reconcile Recruit Skilled in meeting participation Speech/writing/conferences Speak in individual and group settings/oral presentations Supervisory skills Synergy Technical writing/reports

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Communication Skills Cont. Translate Utilize all channels of communications Write, edit

Community Activities and Research: Board position Condense information and make it useful Edit/report Knowledge of community resources Research via printed materials, people, experiences Volunteer positions/activities Well-versed in community issues

Computer Skills: Computer literate Familiar with hardware Intranet Networks Troubleshooting

Creative Skills: Acted Conceptualized Consider innovative possibilities Create interest in the workgroup Creative ideas in entertaining Customize Design Develop creative solutions to problems Directed Discover new approaches Drawing Establish Eye for use for color, space, shapes, light in graphic/interior design Fashion Found Illustrate Initiate Institute Integrate Introduce Invent Landscape design Making work environment pleasant Offer valuable insights Originality Originate Perfonn Plan Seek alternatives Shape Web page design

Customer Services Accurately assess mood Assertive

Convey an impression which reflects favorably upon the department Develop a strong rapport with customers Flexible Give individual and undivided attention to customer Recognize the needs of others Respond accurately and promptly Tact and diplomacy Think before taking action Translate complex infonnation into common terms Use intelligent reasoning

Financial Skills Administer Allocate appropriate resources; staff, funds, time, and equipment Analyze Appraise Audit Balance Budget Calculate Compute Cost analysis and management Cost reduction with quality maintenance Deal with fiscal restraints Develop creative and cost effective solutions Estimate, project and compare Financial management, analysis, planning Forecast --.-.-.. -~---.". _... - -­Knowledge of world economics Maintain accurate documentation Make maximum use of allocated funds Manage Market Plan Project Realistic budget projections Record-keeping Research

• Use sound saristical methods for projections

Human Relations • Accurately assess public moods • Assess values and/or interest of others

• Create atmosphere of enthusiasm • Establish rapport (one-to-one, in small or

large groups)

• Gauge needs of groups or individuals and interpret needs to others

• Tact, diplomacy, discretion

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Interests: • Board membership • Community activities

• Hobbies • Professional associations

• Sports

Leadership • Defme objectives/select people • Encourage efficiency and effectiveness • Focuses on results, the "big picture" • Initiative/formulate objectiveness

• Mentor/develop people • Motivating/troubleshoot • Problem identification/problem defmition

• Problem solving/decision making

• Promote group harmony • Sound decisions made with confidence • Weigh alternatives and evaluate risks

• Willing to take risks

Learning Ability: • Learn Quickly from setbacks • Quickly grasp new procedures • Receptive to new ideas • Respond quickly to new instructions • Show eagerness to learn

Management/Administration Skills: • Administer projects, programs • Administer, manage human resources

• Analyze

• Assign

• Attain • Chair • Concentrat~ on dev~loping solu~io~s __ • Conduct and direct public events

• Contract • Coordinate • Customer Service management

• Delegate

• Develop • Design projects

• Direct • Evaluate • Execute • Foresee consequences of decisions

• Improve • Increase • Organize

• Oversee

• Plan • Prioritize

• Produce • Recommend • Respect confidentiality

• Review • Schedule • Strengthen • Supervise

• Support

• Support • Support Convictions

Manual Dexterity

• Driving • Manipulating tools, equipment, machines • Manufacturing equipment • Operation, maintenance and repair of

business machines

• Shorthand

• Typing • Use Graphic art tools

Organization • Assess reorganization proposals • Design Organizational Structure • Establish/adjust relationships

• Coordinate • Represent • Administrative production

Personal Traits/Performance Qualities • Able to adjust to changing situations

• Able to work alone or on a team ,._ Aple t~work under pressure

• Contribute to success of department

• Credible and Confident

• Diligent • Enterprising • Enthusiastic

• Ethical • Exceed performance standards

• Exceptional work habits • Harmonious relations with others • Imagination and the courage to use it

• Initiative • Like Challenges

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Personal Traits/Performance Qualities Cont.: t Loyal t Motivated t Observant t Open to new ideas t Organized t Patient t Perceptive t Persistence t Professional t Reliable t Resourceful t Respectful t Self-supervision t Strive for perfection t Tact and diplomacy t Team skills t Tum negatives into positives t Versatile

Planning: t Anticipate management - "what if'

scenarios t Detennine, establish objectives t Establish priorities t Forecast/schedule/program t Fonnulate, detennine t Plan, deliver, revise, and evaluate

program t Plan appropriate strategies t Plan with a fresh perspective t Prevent problems

SellinglNegotiation Skills: t Negotiate/strike a bargain t Persuade others through with and logic

_t_ .Win"win.agreements

·Supel'Vismn-SkiUs: -­t Act as a liaison with the top management t Assess and meet training needs t Assign tasks which are challenging t Define perfonnance standards t Reward achievement on the part of others t Encourage decision making at the lowest

possible level t Establish standards t Explain concepts and work goals in a

clear manner t Handle a tense situation t Inspire staff to achieve their potential t Involve others in decision-making process t Match assignment with employee talents t Mentor t Motivate others

t Negotiate skills t Provide direction to employees t Provide resources needed to accomplish

results • Reinforce positive behavior

Supervision Skills cont. t Reward achievement on the part of others t Understand staff development needs t Use a variety of training methods

Teamwork: t Accept responsibility and meet deadlines t Build team spirit t Consistent and dependable t Follow-up t Personal commitment to the team t Punctual t Self-discipline t Support of team members t Trustworthy t Vitalize stalled projects t Work cooperatively with others

Time management: t Choose course of action based on

prioritization t Prioritize efficiently

, focus on relevant issues t Maintain control over interruptions t Schedule, assess and evaluate competing

needs t Set realistic time goals t Work from several agendas at once with

ease

Training Skills: tCQach employees t Develop qualified successors t Encourage employees to strive for - - --.-- ------- ­

continuous improvement t Promote an effective learning

environment t Stimulate curiosity to improve learning t Use a variety of training methods

"/5

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-- --

Name Address

City, State Zip Phone Email

PROFILE:

QUALIFICATIONS:

COMPUTER SKILLS:

PROFESSIONAL EXPERIENCE:

-

• • • • •

--- - ­

• • • • •

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-- ----

• • • • •

EDUCATION:

Relevant Courses:

HONORS: •

47

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Page 55: The Job Hunting Survival Guide

2Tips For Applying Monster Jobs Monster jobs refer to those jobs in monster.com database. Nowadays, it seems that every job seeker knows monster.com and uses this website. Actually, it's the largest job site on internet and holds more than 24.5 million resumes as of Feb. 2003. And according to a report released by CareerXroads.com, monster.com counts for 14.3% of all internet hire in year 2003 (only 3.6% of all external hires though).

Since almost every job seeker is using monster.com and most probably, you have already uploaded your resume on this website, I'd like to share some tips on how to apply monster jobs on this websites with you.

1. Prepare an excellent resume. If you're still not sure what to do, checkout resume writing page on this site. Make sure it's clear, concise and error-free.

2. Use keywords in your resume. More than 80% of all employers on Monster search resumes using a keyword. So think about what keywords might be used and combine them into your resume.

3. Upload several resumes. Suppose you're a software engineer, you can apply monster jobs in different industries. Use different objectives or even different resumes to fit your needs.

4. Update your resume daily. Everyday, new job seekers post their resumes on monster.com, pulling your resume down the list. A recent Monster Meter poll reveals that more than 70 percent of employers only search resumes posted within the last three months, however, less than 36% of job seekers update their resumes more than once every three months. So if you can update your resume every day, you're ahead of most other job seekers.

5. Protect your privacy. Identity theft and possibility to lose your current job are two main reasons to keep your resume confidential. Here's something you can do:

• Use afree·email address frisfead61your comparw addres·s. • Replace your real name with an alias. ....._.... _-. • Replace your employer's name with an accurate but generic description. • Set your browser to not accept third-party cookies. • Do not give out your bank account numbers, credit card numbers, your

mother's maiden name and only give your Social Security number or date of birth to a serious employer after you have engaged in the interview process.

• Delete your resume on Monster.com after you got an offer.

The above rules apply to other job search sites.

http://www.assessment.com/

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5'"0

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Chapter 5: What to do at a Job Fair • What to bring • Tips • People behind the Tables • Walk Around Technique • Mini-Interview • Personality Matching Technique • Negotiate • Before you leave • Follow-Up

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WHAT TO DO AT A JOB FAIR

Job fairs are the "meat markets" of the entry-level job market, with employers sizing up candidates quickly, based on appearances and first impressions.

You are being evaluated, whether it is for 30 seconds or 30 minutes. You always need to be at your very best. If you are to succeed, you have to take a very aggressive yet structured approach.

What to bring Resume (bring 2 copies per company you plan to speak with)

Your resume should be specific and targeted. Two key areas are the objective / profile summary and the first job listed. Make sure it is direct and to-the-point.

Letters of Recommendation (bring 3 copies per company) Portfolio (leather or vinyl-bound portfolio to hold resumes etc.) Briefcase (more "professional look" to store literature than a plastic bag) Dress (image is crucial, dress "business casual" with comfortable shoes)

Tips • Plan to spend your entire day at a job fair if there are a lot of companies. • Spend time in advance researching the companies. • Best time to attend is early in the morning and late in the day (to avoid lines). • Offer to bring the recruiter lunch, soda or water ...may set you apart from the crowd.._

People behind the Tables • Recruiters who attend these events are NOT hiring managers. They usually work in

Personnel/Human Resources. • Their JOD-1S--tosc-reen-tne'r'es~Limesan(f"weeaouf"'fne-'essexperienceaso'fne-hiring

--managerscanfocus--on-the-best candidates. ," --,------..------ ­• Your resume is going to make or break the screening decision to interview you. • Your appearance and attitude will also help the recruiter determine if you will fit in

with the team/company.

Walk-Around Technique 1. Walk around the job fair When you first arrive, walk.around the job fair to get a feel for the layout and where each employer is located. Decide who you want to speak with and in what order.

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2. Walk around the employer Don't stand in line right away. First, approach the company table from the side and pick up some literature, job openings, etc. Stand back and listen to the recruiter. Ask yourself two questions: "Is this something I'm interested in?" and "Am I able to show that I am qualified for the position(s) they are offering?" If your answer is "Yes," then stand in line and read over the company materials.

Standing in line is also a great networking opportunity. Talk to people in line to find out what other companies they may have already talked to so you can focus on the good ones and avoid the bad.

When you approach the recruiter, step up to the table and introduce yourself. A firm handshake and direct eye contact are important. Show that you are alert, awake, enthusiastic and confident.

State your specific job goals and how it fits in with the needs of the company. Offer to submit your resume and letters of recommendation.

Do not walk up to the table and say, "I am looking for a job." You need to be direct and focused if you want to make a good impression.

If you created a personal business card, hand that out. Do not use a business card fro':!). your current employ€:r with a work phone and email. Collect business cards

-, " ".-.....---­from each employer, take notes on the back, and when you get home

"

create a mini-diary about the day's events, who you met, what you learned, etc. This will come in handy when you get a call for an interview.

Mini- Interview e. _Ifyou..s.tand to the side of the.table.{4-6 feet back), you wilfbe abl.eto.de.t.ermineif

the recruiter is conducting interviews. e The mini-interview takes place at the table and lasts only 5-10 minutes. e In advance, prepare a 60 second "infomercial" or "elevator speech" about yourself. e You will need to elaborate on your resume, describing your background and how you

are someone who is a good fit with the company's needs (this is why you do research.~.

e Be prepared to explain an item on your resume in full detail. e Ask for a business card after the interview. e Ask the recruiter: .What is the next step in the hiring process? Write notes and

make sure that you follow through with the recruiter's comments, such as mailing a resume or completing an application.

e FOLLOWING DIRECTIONS IS THE FORMULA FOR SUCCESS!

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Personality Matching Technique • This technique is considered the secret to a successful interview. • You mirror the personality of the person to whom you are speaking. • Result? Instant rapport! We tend to like people who are like ourselves. • Match the voice (tempo and pitch). • Match the physical characteristics (facial expressions and posture). • Most importantly, identify your own personal boundaries of comfort.

Negotiate If you see a company that you really want to work for, but they are not hiring for your field or area of interest...what can you do?

If the line isn't too long, approach the recruiter and ask: "Who should I contact in your company for a position in my field (ie. computer programming)?" They might take your resume and tell you that they will forward it. But, you NEED to get a name and phone number to follow up. Then, call that person directly or call the recruiter you just met to get further contact information. YOUR MAIN OBJECTIVE is to get the name and title of the primary contact within the company who hires in your field.

Before you leave Go back to the companies you really want to work for. Wait until the recruiter is free, then walk up and thank him/her/them for their time. The lasting impression is very important for future contact. Remember, they may be reviewing 50-100 resumes, and it is best if they can remember your name and face over the other candidates!

Follow-Up • When you get home, call the recruiter's office phone number and leave a message , "thanRingfnemformeetin~rwiTnyou arfn'e·joDfair~·· ..... .... "--'."-- ... • Send a·"thank you" card by mail to confirm your interest: . .

• Thanks for taking the time to meet with me on May 22 at the XX Job Fair. • Here are the qualifications and experience I can bring to the position. • I would appreciate the opportunity to speak to you further in an interview. • I will call your office next week to arrange atime when you can further discuss

how my skills can benefit your firm.

*Remember, NO JOB OFFERS will be made at the Job Fair. But, if you follow through with all the steps, you may be on your way towards a successful interview at the company of your choice!

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Chapter 6: Interview Checklist Do's • Before • During • Towards the End • After • Interviewing Do NOT's • Practice Makes Perfect • Face-To-Face Interviewing • Interview Questions • Problem-Action-Result (PAR) Questions • Ask Questions After the Interview • 11 Things Employers Want • How you will be rated in the interview • Questions you should ask the interviewer • Bring your References Sheet • Stumbling Blocks • Salary Negotiations • Compensation Packages: Salary vs. Benefits packages • Benefit package trends

s7

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"I

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INTERVIEW CHECKLIST DO's

BEFORE:

• Get plenty of rest. Present yourself in the best light.

• Practice interviewing and answering sample questions.

• Be on time! If possible, arrive 10 - 15 minutes early.

• Go to the interview alone. Do not bring your spouse, family or children.

• Create a good impression when you arrive. Be polite and courteous to the receptionist.

• Always bring extra copies of your resume, even if one was already sent.

• Bring your REFERENCE LIST.

• Bring your portfolio if required.

• Bring a pen/pencil.

.•. ' Pay"c1ose attentionto·yourappearance.. Look polished, pro-f--essionaland----­business-like. Be well-groomed, neat and clean.

• Be prepared to take a computer test or written test. Leave yourself extra time for a test or company tour, do not rush off!

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DURING:

• When you greet the interviewer(s), smile and introduce yourself.

• Shake hands warmly with each person in the room. Do not present a limp hand or shake too vigorously.

• Show enthusiasm. Be cheerful, friendly and confident by maintaining good eye contact and smiling.

• Pay attention to what the interviewer is saying. Don't daydream or think about your next comment.

• Make eye contact with each person in the room as you answer the questions, especially in panel interviews.

• Body language is key! Sit up straight, look alert and confident.

• Speak up! Keep the conversation moving.

• Be tactful. Always have a positive statement regarding former employers.

• Honesty is the best policy. -Remember;employers do check references:

• Anticipate the interviewer's questions. For instance, "Why are you interested in our company?" By doing background research before the interview, you should know info about the company products etc.

• Emphasize your strengths, but do not brag.

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TOWARDS THE END:

• Ask questions. Demonstrate your verbal communication skills. Come prepared with a list of questions to ask the interview committee. Research the company!.

• The interviewer should be the one to initiate the discussion of salary. If the subject is not brought up, do not ask how much you will be paid. Generally, salary is discussed during the job offer process after your references are called.

• Ask for the job! Don't plead, but make it clear that you want the job. Say how interested you are in the position and find out when you will notified about the results of the interview and hiring process.

AFTER:

• Write down the name and title of the interviewer(s). Take a minute to write down what you liked and what you could improve.

• Sena-any requesled-informatiohto the company (nealtl'rfortrfs;-­-. -fransc-ripts, etc.)

• Remember to send a "Thank You Letter." It will set you apart from the crowd and show that you are really interested in the job.

• If your first attempt does not end with success, do not be discouraged. You have gained experience and skills that will help you in your next attempt.

&\

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INTERVIEWING ERRORS DO NOrs

Do not discuss salary and benefits. Don't discuss salary requirements prematurely (unless they bring it up).

Do not talk about needing rather than wanting the position.

Do not fail to make eye contact with everyone in the room.

Do not slouch, slump, sit with crossed arms, tap toes or drum nails.

Do not have an argumentative or sarcastic tone of speech.

Do not have all the answers. Do not act aloof or conceited.

Do not interrupt.

Do not fail to answer the questions being asked by the interviewer.

Do not be so optimistic you cannot hear what is really being said or asked by the interview(s).

Do not control the interview by asking questions baGk. Wait until- tRe­end to ask your own questions.

Do not complain or talk negatively about past employers/co-workers.

Do not smoke before the interview (stinky!).

Do not eat, drink coffee or chew-gum during the interview session.

Don't get discouraged if you don't get the job...keep going!

--­ - - ----- ­

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Practice Makes Perfect

You can have a great, impressive resume, but if your interview skills are weak, you are unlikely to get your dream job! The key to a successful interview is being WELL PREPARED. Preparation will give you the confidence to interview calmly, thoughtfully and will make a Jasting impression.

Research the Company: );> What does the company do? );> How many employees work for the company? );> What is the general salary for the position you want?

Research Tools: );> Internet );> Quarterly reports, stock market analysis );> Trade journals

Employers will not be "wowed" by the mere fact that you found them on the web. What will impress them is your effort to gain knowledge about the industry they are in, their relative place in that industry, and the position itself. All this shows your desire and passion for the job!

Face-To-Face Interviewing: For every part of your resume, you should have examples that back up what you've said about yourself. Don't just say that you are a hard worker. Give an example of how you_rJ'~9!:cj_~9Tkhelped the company reduce costs (an accomplishment). Example: "I was able to inc~~~s~ ~e~~n~-es by 20%f,,-ihree months7jy-retraTilT"gstaTf.-:'-"--- .

Prepare yourself for questions that are out of the ordinary. These may not have a right or wrong answer, but are aimed at uncovering your value system or your ability to think on your feet.

Develop the ability to transition a challenging answer into an opportunity to share an example of a previous success. For example you can begin with "While I can't speak to that exactly, in a similar situation at ..." and then present your experience. It's also a good idea to prepare to discuss a situation that may not have been an obvious success, but was a valuable learning experience. Show that you can turn adversity into a future strength.

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Interview Questions

Skills, Qualifications & Background: Briefly describe your background and experiences that have prepared you for this position.

Describe your background as it relates to this position and tell us why you would like this position.

What attracted you to this particular position and what qualities/qualifications would you bring to the position if it were offered to you?

Tell us how your education, training and experience qualify you for this job. Can you describe them?

How do you think your experience makes you the best candidate for this position?

Tell us about a job experience in which you had to speak up in order to be sure that other people knew what you thought or felt?

Which aspects of your present or last job do you like the most and the least?

This position is the right hand to the Department Manager. She is going to need you to be a self starter and able to take a project and run with it with little or no supervision. Can you give us some specific examples when you have done this in your current or prior employment?

There is always a learning curve when one begins a new job. If you receive this position, what methods would you use to be successful in this position?

Multi-Tasking: How do you organize your daily routines at work? What methods do or do not work for you considering that you will be working in an office with frequent interruptions?

This position requires the ability to carry out several tasks at once, working with students, handling interruptions, serving as a resource for questions while at the same time managing your

.. own work load. How does your background and experience qualify you to cope in a sometimes stressful environment?

The responsibilities of this position will involve juggling many activities at once. Tell us how you go about organizing your time to ensure you manage your schedule wisely.

How would you prioritize the following events and why? 1. You have two phone lines ringing 2. 5 customers are gathered at the counter waiting to be helped 3. You are busy compiling data for a project due the next morning 4. The supervisor comes out of her office and asks you to make copies for a meeting in

an hour 5. The copier is jamming and a frustrated customer member wants your help

immediately

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How important is it for you to finish one task before proceeding to the next?

The scope of duties and responsibilities in this position are wide ranging, everything from making copies, monitoring budgets, following through on several projects, and interacting with clients simultaneously in and open office, (and sometimes noisy environment), to coordinating daily functions of the office. What do you like least and what do you like best working in this type of environment?

Team Player & Working with People from Diverse Backgrounds: When we have conducted interviews in the past, we often hear the phrase, "I treat everyone the same." How do you detennine how to best serve people of different backgrounds?

This position will require you to work as part of a team. Tell us about your previous teamwork experience and what you see as your strongest contributions to a working group.

This position requires that you work with a variety of people of all different ethnicities, abilities and disabilities. Tell us about a similar experience you've have that involved coordinating and communicating with different people.

Describe how you would handle the following: 1. A deaf client comes to your desk for help, but you cannot understand his/her speech. 2. A customer wants to see the manager but refuses to tell you why.

Strengths & Weaknesses: What do you consider to be your strengths and weaknesses?

Everyone has strengths and weaknesses. Tell us which strengths you will bring to this position and what weaknesses you are working to overcome. .

Work Style Questions: When you have planned an event or a project in the past, describe your work style in meeting the deadlines. How ~i~_~()~_()~g_l!Ilize ()therpeople to help you with the event?

Accomplishment: _._ ... . Tell us about a project that you have managed successfully and are proud of, that showcases your abilities.

Computer Skills or Job-specific Technical: Describe your experience with computer hardware, software, and peripherals, including a list of the applications you use regularly. What is the level of computer skill you bring to this position?

Please elaborate on your computer skills and software you've used to create flyers and presentations.

Describe your experience with computer hardware and software, including a list of the applications you use regularly. What is the level of computer skill you bring to this position?

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Problem-Solving: Give us and example of a time when you were able to successfully communicate with another person, even when that individual may not have been most cooperative.

What are some techniques you would use when dealing with difficult people? How do you resolve conflict?

Please give us an example of when you had to deal with a difficult personality and what you did to diffuse or rectify the situation?

Tell us about a specific situation where you disagreed with a colleague. How did you inform the colleague of your disagreement. How well do you feel you handled the situation? What would you do differently the next time?

Have you ever been in a situation where you disagreed with your supervisor or co-worker? How did you handle the situation?

Work Style & Organizational: Tell us about your organizational skills, give us an example from a previous job on how you were able to accomplish this.

Give us and example of how you've handled an unexpected problem that occurred at the last minute for a workshop or event that you had planned.

Give us and example of a time you felt you were able to be a positive influence with your co­workers.

How do you handle time pressure? How do you get others to help?

How do you handle pressure and stress? What is your tolerance for tension?

What experience have you had in working with little or no direct supervision?

What gives you job satisfaction and what makes you thrive in the work environment?

What goals have you set for yourself for the next 5 years?

What will your references supervisors and peers say about you?

What would your supervisor say about your commitment and energy level? And why?

Give us an example of a time when you had to go above and beyond the call of duty in order to get a job done.

Closing Questions: Do you have anything further you would like to let us know about you?

Do you have any questions for me (us)?

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ProbJem-Action-Result (PAR) Questions

Before starting the interview process, identify 2 or 3 of your top selling points and detennine how you will convey these points (with demonstrated PAR stories) during the interview. The following questions can help you select suitable PAR experiences from your professional life:

• What class have you taken? • What research have you conducted? • What events have you attended and contributed to? • With whom have you worked? • What were the problems you tackled? • Do you seem to get involved with administering projects? Organizing people?

Communicating ideas? • Have you been recognized for taking initiate? Pioneering new projects? Taking

reasonable risks?

The PAR Structure: • P = Problem / Purpose you encountered • A = Action(s) you took (alone or with others) to overcome that problem or purpose • R = Result(s) you achieved, in as concrete tenns as possible

Example: Problem: Advertising revenue was falling off for the student newspaper and large numbers of long-tenn advertisers were not renewing contracts.

Action: I designed a new promotional packet to go with the rate sheet and compared the benefits of the paper's circulation with other ad media in the area. I also set up a special training session for the account executives with a professor who discussed competitive selling strategies.

Result: We signed contracts with 15 fonner advertisers for daily ads and 5 for special supplements. We increased our new advertisers by 20 percent over the same period last year.

As you c~n s~e, a-" e~ploye~ is looking for yo·ur reasoning andproblem--sol~irig skills.

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ASK QUESTIONS AFTER THE INTERVIEW

1. Hiring managers want to hear intelligent, well thought-out questions.

2. The questions you ask will show that you're looking out for your own happiness and job security.

3. Ask questions that you think are important. You do not have to ask all 25 questions - pick & choose from those listed in this packet.

4. Write out your questions so that you will appear "well prepared."

5. Don't be afraid to pullout a sheet of questions and ask them to the manager. If more than one person is in the interview, then go around the room and ask questions to each person.

6. You will impress the hiring committee - it shows that you are prepared, thorough and conscientious.

7. SELL YOURSELF!!!!!

8. NEVER ask questions about: • SALARY • VACATIONS • HOLIDAYS WITH PAY • SICK DAYS • MATERNITY LEAVE

Wait for the manager(s) to bring up the issues of wages. When they ask what salary you expect, ask what the standard salary is for your qualifications. Force the managers to throw out the first figure. If the figure is what you want - grab it. If the figure is too low, explain your financial situation and try to negotiate an increase.

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11 THINGS EMPLOYERS WANT

Yes No

1. Objective 00 Do your career goals match up with the things this job and company can offer you?

2. Compatibility 0 0 Will you fit into the organizational culture? Are your goals, values, and style compatible with what the organization needs and can use?

3. Intelligence Do you have enough smarts to do the job?

4. Motivation Are you motivated to work hard?

5. Enthusiasm Are you eager to do this job?

6. Assertiveness Do you have the guts to assert yourself when the situation requires? Can you stand up for your ideas and beliefs?

7. Adaptability Can you "roll with the punches" - when necessary, adapt to change?

8. Maturity Do you have good judgment? Do you know how to accept responsibility, evaluate situations,ancl-get-al0ng-with-oth~f-p€0p.Je~--

9. Communication Can you organize and articulate your thoughts effectively?

00

00

00

00

o O.

DO

DD Are you also a good listener who can respond to others' comments, thoughts and needs?

10. Commitment DO Are you serious about the work?

11. Follow-through DO Are you a results-oriented person? Do you set goals and follow through on your projects and goals?

*Questions to which you answered "non point out areas you need to work on.

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HOW YOU WILL BE RATED IN THE INTERVIEW

When the interview is over and you've left the office, the manager(s) will evaluate your interview based on the following criteria:

ALERTNESS: You ability to understand and perceive important issues. Did you respond appropriately to the interview questions? How well did you think on your feet when as behavioral questions?

AMBITION: Your overall motivation or desire to get ahead, learn new things, and be successful.

APPEARANCE: Your overall grooming, hygiene, dress and appropriateness for the job.

ATTITUDE: Your positive attitude and ability to convince the manager that you want the job and can do the work required.

COMPOSER: Your overall confidence and ability to handle difficult questions.

CONVERSATION: Your ability to speak well and get to the point. Your ability to appropriately answer the interview questions and ask follow-up questions.

EXPERIENCE: How your background and qualifications (coursework or job history) match the job description and requirements.

KNOWLEDGE: How your knowledge of the field will help you quickly transition into the position. Your ability to successful answer interview questions related to the company, their products, sales strategy, competition, etc. (Helpful hint: Research the company via the web).

SOCIABILITY: How your overall warmth and friendliness are portrayed in the interview. Did you answer the interview questions very qUickly or very thoroughly? (Helpful hint: You should spend about 3-5 minutes answering each question).

SUITABILITY : How your overall personality and knowledge will fit in the company environment.

10

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QUESTIONS YOU SHOULD ASK THE INTERVIEWER

1. What are the major responsibilities of this position? You should know, but maybe they can elaborate.

2. How is the department organized?

3. How long has this company been in business? You should also know this by doing research before the interview, but you can expand and share the knowledge you gathered to impress them.

4. What will be the first projects that I should expect to tackle?

5. What is a typical path for career advancement in your company?

6. Why is the position open?

7. How long has the position been open?

8. What specific clients or customers do you expect your new employee to handle?

9. What is your position (interviewer)?

10. How long have you worked in the industry (interviewer)?

H.-What is-the day-to-day work environment Iike?_

12. Can you describe (clarify) the current job opening? You should know, but they can elaborate.

13. Is there a training and/or cross-training program?

14. What skills/attributes are important to succeed in this position? ,

15. Will there be advancement possibilities from this position?

16. What are the department's goals for the year?

17. How many people work in your department? In the company?

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18. Can someone in this job be promoted? If so, to what position?

19. How would I get feedback on my job performance, if hired?

20.If hired, would I report directly to you, or to someone else? If someone else, can I meet him/her?

21. Could you give me a brief tour? I'd enjoy seeing where people work.

22.What is the next step? How long will it take to hear back from you?

23.1 would like to submit my references to you!

Make sure that you state your interest in the position before the close of the interview.

TYPES OF :tNTERVIEWS

Phone Interview

Face-To-Face Interview Initial screening if multiple interviews, used by H.R., recruiters, etc.

Multiple Int~~~iew . ~

Interview in a group setting can include lunch

Panel Interview

Behavioral Interview

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REFERENCE SHEET

You need to prepare a professional-looking REFERENCE SHEET to bring with you to each job interview. After your interview, you tell the interviewer(s), " I would like to submit my references to you." Then hand the sheet to the manager/supervisor.

Your REFERENCES SHOULD include at least 3 people: ~ Present or former supervisors ~ Co-workers ~ Instructor(s) in your major/field of study and related to the job

Your REFERENCES SHOULD NOT include: ~ .Friends & Family ~ Neighbors ~ Angry boss or co-workers

Before you create your REFERENCE SHEET, call each person you want to list and ask his/her permission. Tell each person that you are job searching and tell him/her exactly what positions you will be applying for.

*You want your references to be prepared and not caught off-guard. You want themtoablefoirifmediatelvan~werquestions-related to your -skills, abilifies and qualifications. It would be VERY embarrassing i-f your _. former supervisor or instructor couldn't remember you!

ONLY give out your REFERENCE SHEET to those people who actually interview you!

DO NOT mail or email your REFERENCE SHEET with your resume and cover letter because you have no idea if you will even be called for an interview.

_

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REFERENCES Mary McDaniel

Name· Title Company Relationship to you Phone Number Email

John Doe Operations Manager Oracle Computers Former Supervisor (650) 555-1212 [email protected]

Lisa Smith· Administrative Assistant Oracle Computers Former Co-Worker (650) 555-1214 [email protected]

Arnold Tamamoi Instructor, Business Administration Foothill College (650) 949-1234 [email protected]

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JOB APPLICATION STUMBLING BLOCKS

~ CRIMINAL RECORD If there's a ghost in your past, insist on discussing it, rather than writing about it. In the space where it asks about your convictions, write, "Please see me." Later, during the interview, you can explain what happened, what you've learned from it, and how you've tried to make amends for your mistake.

~ EDUCATION Employers will check your skills and educational background. Some employers will give you a computer skills test or ask to see your portfolio (if you are into web design or graphic design). Some employers may ask for transcripts of the courses you completed or if you completed your degree. Don't exaggerate your education or experience.

~ FIRED If you were fired from your last job, don't despair. Everybody gets fired from a job at least once in their lifetime. Don't omit that job from your application though. It will leave an employment hole in your work history. Fill in the required information. In the space where it asks you why you left that job, write, "Please see me." During the interview you can explain that you usually get along with everyone, but for some reason, you couldn't seem to please the person who fired you.

~ FRIENDS AND RELATIVES Most applications ask if-)'ou_baveanyfriendsQrreJatives_ wh_o work for the company. Choose your friends carefully. If your friend is hardworking, m~ntion his/her name. The manager will assume that, like your friend, you are a hard worker. But, if your friend is a lazy worker, don't mention his/her name.

~ JOB HOPPING Job hopping is when you switch jobs too often. If you're a student or a recent graduate don't worry. Employers expect you to have had quite a few part-time and summer jobs. However, employers are not fond of adult job hoppers. If you have more than three jobs during the past five years, have a good excuse for leaving each job (ex. career exploration, relocation, layoff, health, job stagnation).

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~ LAY-OFF If you were laid-off due to a plant closing, down-sizing, merger or any other reason beyond your control - don't be embarrassed. There are tens of thousands of people in your situation. Fill in the information requested and give the reason for the company's down-sizing.

~ MONEY When the application asks for wage or salary expected, write, "Open." If you put a dollar amount that is too high, you may price yourself out of the job.

~ NO WORK HISTORY If you have no formal work history, don't panic. In the Work History section of the application, list any volunteer, charitable, casual labor or self-employment jobs you might have had.

~ POOR REFERENCES What if your boss won't give you a decent recommendation? Don't give the boss's name. Instead, give the name of someone else in the chain-of-command who would give you an impartial recommendation (ie. another manager, supervisor, your boss's boss). Get permission first to list him/her as a reference!

~ REFERENCES Employers will contact each of your references. Don't let the employer catch your references off guard. Ask for permission to list them as a reference and they'll be prepared for the call.

_.._..~ UNEMPLOYMENT GAPS -..- -" .----­

If you have gaps of unemployment between jobs, you should offer some explanation. Since it may take some time to find a new job, "job hunting" is a legitimate reason. You can also use words such as retraining, continuing education, starting a small business, even travel.

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Foothill Career Center

Salary Negotiations Start At The Beginning of the Interview Process

1. Know and convey your VALUE to the company-this means being able to articulate what you are capable of doing for the company. Be able to speak about past performance and efficiency, and how that will translate to the job you are interviewing for. For example, if you are in sales, you may want to be able to talk about company expectations (quotas or goals) and how you were able to exceed the goals. The more specific and quantifiable your example, the more weight and impact it will have with the employer.

2. Convey yourself as a problem solver. Focus on the employer's problems and how you plan to address them. How can you go above and beyond the employer's expectations? (realistically) This, combined with being able to convey your value will help the employer's bottom line-which is most likely why they are looking to hire. Focus less on own greed and expectations.

3. Know your going rate! Know what your value and/or worth to the company you are applying to. Put a specific number range to it-does it match the range of the job you are applying to? Do your research on the following figures when sending out your resume:

o Compensation Surveys: surveys done by third party agencies that give average salaries at other companies for similar work in same industry.

o Internal Salary Structure: Know what the salary range is for the job you are-applyTng-foi:-- .

o Current Market: Supply vs. Demand for your specific job

4. Information is available in several studies, surveys, and individual job postings, which include the following:

o Department of Labor o US Office of Personnel Management o State and Local Governments o Executive Search, Employment Firms and Agencies o Trade and Professional Associations o Journals and Magazines o Newspapers o Job Ads o Networking with other people and groups

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5. Compensation Packages: Salary ys. Benefits packages. Salary is only a piece of the overall package. Benefits can be valuable, and are often negotiable once an offer is made. Benefits can include the following components:

o Health Insurance o Life Insurance o Disability Insurance o Paid Vacation o Paid Leave o Educational Training and Reimbursement o Childcare Services o Stock Options o Profit Sharing o Retirement Plans (Early, Pensions, 401k)

6. Current trends of benefits packages: Some may not apply to you now, but it is good to know these trends to plan for the future.

o Families often include 2 wage earners, there is flexibility with negotiations on various forms of insurance

o Salary increase tied to cost ofliving increases o Fewer raises based upon performance appraisals, merit pay, and

productivity o Fewer unions o Salary caps in government jobs o Highest salaries go to high demand occupations (highly skilled jobs such

as engineers, doctors, etc) o Compensation packages flexibility with flex time, day care, leave (unpaid,

parental) o High demand occupations have more probability in negotiating higher

salary o Salaries vary, but salary ranges are often fixed o Retirement: early opt-out, portability (public and private) o Employee contributions to life, health, and disability insurance increasing o Volatile economy is an employers market-less likely to negotiate higher

salary o Supplemental pay becoming more prevalent: bonuses, profit sharing,

commissions o Growing contingency workforce: more hourly, temporary, and contract

workers. Less job security and little or no benefits o Best way to dramatically increase your salary: own your own business

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Chapter 7: Information Interviewing • Overview • Preparing for the Information Interview • Getting the Information Interview • Conducting the Information Interview • After the Information Interview • Informational Interview Worksheet • Example Informational Interview Questions

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go

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Il1formation Interviewing

A Few Good \Vords Infonnation interviews are person-to-person conversations that help you

gain information, insight and advice from people who are working in a

career or company you are interested in.

Infonnation interviewing is an invaluable career management tool. It can

help you grow and develop in your current work role or explore your

options. Not only does information interviewing often give you the most

reliable insight and, data you can get, it also gives you the opportunity to.

connect with others.

Foothill College Career Center 12345 El Monte Road

Los Altos Hills, CA 94022 (650) 949 - 7229

www.foothill.edu/career

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Preparing for the Information Interview

Understand yourself. Understanding your values, skills, interests and preferences is a good foundation to have prior to doing infonnation interviews because it helps give you focus and direction.

HINT #1 Explore Careers

1) Explore and research a variety of occupations.

2) Read books and watch videos. 3) Conduct an informational interview. 4) Register in a Career/Life Planning

Class. ' 5) Use the resources in the Foothill

College Career Center.

Understand the environment. You're doing infonnation interviews because you want infonnation about the work environment. However, doing some research first about the role, function, organization or industry you're investigating will help you ask focused, intelligent question.

HINT #2

How to Research the Environment

1) Check out relevant web sites (e.g. organizations, industries, professional associations) or the following work­related web site:

• www.hardatwork.com • http://content.monster.com

2) Read trade mags, newspapers or journals (like Fortune, Fast Company, Red Herring, Wired)

3) Talk to contacts who know the organization, department or group vou're tarQetim!.

Brainstorm your contact list. Most people have more connections than they realize. Start with your friends, family, neighbors, instructors and counselors to see where that takes you. Then think about all the people they know and your list will begin to take shape. Remember, help and· resources can often" come from unlikely sources. Leave no stone unturned.

Prepare your questions. Of course, your question will vary depending on what you want to know. After you know the questions you need answered, prioritize them. Most Infonnation interviews last 20 to 30 minutes, so you'll want to ask your most critical question~

first.

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HINT #3

Sample Questions I) What skills/training are required for

this kind of work? 2) What was your career path to get to

where you are? What would you do differently if you were starting again?

3) How would you describe this organization's work environment and its management practices?

4) How might someone with my skills transition into this area of work?

Getting the Information Interview

You're in charge. An information interview is not a job interview. First, you're seeking information about your dream job or occupation. Second, you get to control the pace and tone of the meeting because you've initiated it. And keep in mind, you may have just as much to give as you have to gain in this meeting. Today's world of work is based on connections and building effective relationships with others. At some point the person with whom you're meeting may seek out your opinionsand advice;----- - --- - ~ --­

Prepare your introduction. To increase the chances of getting the information interview, you want to have focus and charity when requesting the meeting. Prepare a 3D-second introduction including your name, how to get their name, your current focus, why you'd like to meet with them and the meeting request. It is best to identify yourself as a Foothill College student, and that you are preparing for your career.

Make the caB. Even the most outgoing people can feel some trepidation about calling others for help and advice, particularly if they don't know the person they're calling. Here are some tips to help you start dialing:

• Stand up and smile when you make the call. Studies show this can project confidence and enthusiasm even if you're a little nervous.

• Practice your introduction, but don't over rehearse.

• Call people with whom you're most comfortable first.

When you request your meeting, try to arrange it at the person's work site. Even if you're interviewing someone from your current organization, you'll get lots of great information by seeing the work environment first hand.

If you would like a critique of your resume, ask if they will do this for you and if they would like to receive the resume before your meeting. Make sure to get the address and the fax number.

In the unlikely event that someone would deny your request for information, take heart - it's probably due to circumstances beyond your control (like the person's time, availability, etc.). Pick up the phone and try the next person Qn -Y_QurJist____________ -- --­

Conducting the Inforn1ation Interview Set the stage. As you begin, thank the person for meeting with you and reiterate the time limits (no more than 30 minutes is standard). It's your responsibility to manage the time, even if your interviewee appears to be enjoying the meeting. When your agreed time is up, bring the meeting to a close. Ifyou have lots of questions left unanswered, ask if you could handle them via a brief phone call or e-mail.

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Focus the conversation. A variation on your 30­second introduction is a good way to open the conversation. Ask your most critical questions first and take notes.

If you happen to get an information interview with someone who is a hiring manager, it's a good idea to reiterate your intentions for the interview. Say something like: "Thank you for meeting with me. I want to emphasize that I'm a student researching my career. I'm not here for a job. At this point, I'm just looking for information about (the role, company, industry, etc.). If you know of any openings here or at other organizations I'd of course appreciate hearing about them, but that is not my purpose. " Making this distinction takes the pressure off both of you.

Ask for other referrals. Ask for additional contacts during the last five minutes of your interview. You'll fmd you get good results if you ask for specific kinds of contacts. For example: "Do you have any associates you'd recommend I talk with about my field/major?"

Ask for feedback. An information interview is a great ·chance to assess how you're coming across. Save the last minute or two of your interview for feedback. Ask questions such as:

"What questions did I fail to ask that are key to getting the information I need? What problem .areas do you sef: that"may cause me particular difficulty? What do you see as my best assets for success in this field? What suggestions do you have for me (on any aspect of the information interview process)? "

Offer something in return. Your contact has just given you a gift of time, information and resources. You can do the same. Most people who agree to do information interviews recognize it is good for them too. It allows them to build their connections - one of the most valuable strategies in career management. Think how you can contribute to them. Save time to ask your contact where they see their career headed. Keep this in mind and over time, provide resources and information to them that may help them meet their goals.

After the Inforlnation Interview

Follow-up with thanks. After your meeting, write a note of thanks. This one-page letter should: thank the person for their time and contacts they offered you; express your enthusiasm for their time and assistance.

Build your connections. Ifyou feel like you've made a good connection, stay in touch over time. Send copies of articles you fmd interesting or let them know about websites you fmd valuable. Offer to return the favor for them or a friend. Building connections is key to work-life success because it enriches the growth and learning process. Again, you never know when a job or internship may come along. If you -presented yourself as a- clean, articulate, interesting student - you may get the job!

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INFORMATIONAL INTERVIEW WORKSHEET

NAME OF CONTACT: POSITION: COMPANY/ORGANIZATION: ADDRESS: TELEPHONE: REFERRAL: DATE OF FIRST CONTACT: PURPOSE OF INTERVIEW: RESULTS:

1) How did you decide to work in this field? For this company?

2) What is a typical workday like? A typical week? Year?

3) How many hours per week do you usually work? It is common to take work home?

4) Do you travel a lot?

5) What is the best training or education to acquire?

6) What is your background and education?

7) Do you have an area of specialization? If so, what?

8) How did you decide in which area to specialize? What are other areas?

9) What are the most difficult problems/decisions/challenges you face?

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10) Is the field growing? What are the various types of employers?

11) How secure is employment?

12) Do you find certain personality traits make it easier to do this work well? Which traits?

13) What is it like to work here?

14) What is the hiring process? Is that process standard procedure within the industry?

15) What is the best way to find a job in this field?

16) If you could do it all over again, what would you do differently?

17) What is a typical starting salary?

18) Are there professional trade journals I should read? Which ones?

19) -

Do you belong to any professional associations? Can nonmembers attend meetings?

20) Would you mind reviewing my resume and making comments or suggestions?

21) Can you recommend other people I might talk to?

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Example Informational Interview Questions

• What is your job like? A typical day? What do you do? What are the duties/functions/responsibilities of your job? What kinds of problems do you deal with? What kinds of decisions do you make? What percentage of your time is spent doing what? How does the time use vary? Are there busy and slow times or is the work activity fairly constant?

• How did this type of work interest you and how did you get started?

• How did you get your job? What jobs and experiences have led you to your present position?

• Can you suggest some ways a student could obtain this necessary experience?

• What are the most important personal satisfactions and dissatisfactions connected with your occupation? What part of this job do you personally find most satisfying? Most challenging? What do you like and not like about working in this industry?

• What things did you do before you entered this occupation? Which have been most helpful? What other jobs can you get with the same background?

• Why did you decide to work for this company?

• What do you like most about this company?

• Do you find your job exciting? Why?

• How does your company differ from its competitors?

• What does the company do to contribute to its employees' professional development?

• What sorts of changes are occurring in your occupation?

• How does a person progress in your field? What is a typical career path in this field or organization?

What is the best way to enter this occupation? What are the advancement opportunities? What are the major qualifications for success in this occupation?

• What were the keys to your career advancement? How did you get where you are and what are your long-range goals?

• What are the skills that are most important for a position in this field?

• What particular skills or talents are most essential to be effective in your job?

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• How did you learn these skills? Did you enter this position through a [onnal training program? How can I evaluate whether or not I have the necessary skills for a position such as yours?

• How would you describe the working atmosphere?

• Is there a basic philosophy of the company or organization and, if so, what is it? (Is it a people, service or product oriented business?)

• What can you tell me about the corporate culture?

• What is the average length of time for an employee to stay in the job you hold? Are there incentives or disincentives for staying in the same job?

• Is there flexibility related to dress, work hours, vacation schedule, place of residence, etc.?

• What work-related values are strongest in this type of work (security, high income, variety, independence)?

• If your job progresses as you like, what would be the next step in your career?

• How is the economy affecting this industry?

• What can you tell me about the employment outlook in your occupational field? How much demand is there for people in this occupation? How rapidly is the field growing? Can you estimate future job openings?

Are there organizations you have joined that are helpful to your occupation? . Are there other things you are expected to do outside work hours?

• How has your job affected your lifestyle?

• What are the salary ranges for various levels in this field?

• What are the major rewards aside from extrinsic rewards such as money, fringe benefits, travel, etc.?

• From your perspective, what are the problems you see working in this field?

• If you could do things all over again, would you choose the same path for yourself? Why? What would you change?

• What are the educational, requirements for this job? What other types of credentials or licenses are required? What types of training do companies offer persons entering this field? Is graduate school recommended? An MBA? Does the company encourage and pay for employees to pursue graduate degrees?

• How well did your college experience prepare you for this job?

• What courses have proved to be the most valuable to you in your work? What would you recommend for me?

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• How did you prepare for this work? If you were entering this career today, would you change your preparation in any way to facilitate entry?

• What abilities or personal qualities do you believe contribute most to success in this field/job?

• What are the typical entry-level job titles and functions? What entry-level jobs are best for learning as much as possible?

• Who else do you know who is doing similar kinds of work or uses similar skills? What other kinds of organizations hire people to perform the functions you do here? Do you know of other people whom I might talk to who have similar jobs?

• What kinds of experience, paid or unpaid, would you encourage for anybody pursuing a career in this field?

• What special advice do you have for a student seeking to qualify for this position?

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Chapter 8: Self Employment • Self Assessment for Business Owners • Writing a Business Plan • Funding a Business • How to Write a Resignation Letter • Sample Resignation Letters

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Self Employment http://www.job-employment-quide.com/self-employment.html

Self Assessment For Business Owners Self assessment is important before you ever start your own business and become self-employed. Successful self employed persons come from all sorts of backgrounds and experiences. Age, gender, marital status, and education level do not seem to be significant factors for their success, but experience has shown that there are some common characteristics and skills which successful self-employed people have in common. Use the following list to determine your areas of strength and weakness.

• Do you have (or can you acquire) a skill or service that you can sell? • Do you have good planning and organizational skills? • Are you a good decision maker? • Do you accept responsibility? • Do you have leadership ability? • Do you have problem solving skills? • Do you have strong motivation to achieve your goals? • Do you have good communication and marketing skills? • Are you a calculated risk taker? • Are you a hard and diligent worker? • Are you street smart? • Are you confident and optimistic? • Can you handle challenges and failure? • Are you flexible and adaptable in learning? • Are you creative and imaginative in identifying new business opportunities? • Do you have money or resources needed to start a business?

Different businesses may require different balances of these skills. If you're weak in a particular area, you can get training to gain the skills, seek professioAaladvice from a specialist, or partner with someone who's strong in that area.

Writing A Business Plan A business plan is a document describing a company's goals and means to achieve them over the next few years. It's like a resume for job seekers and is essential to any business owner, manager or entrepreneur considering opening a new business, expanding an eXisting business or raising capital or equity.

A good business plan is a roadmap for the future. It well describes your company, your products, your financial projections and evaluates how you can manage your business and take it to success. It's also a salesperson and should be able to sell your business in the following occasions:

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1. To obtain business financing (http://www.job-employment-guide.com/business­financing.html). Lenders and venture capitalists usually want to see your company's past, current financial statements and future projections if you want to be taken seriously for financing. It's much like a hiring manager asks job applicants for a resume. However, keep in mind that lenders usually want to be assured that they are going to be paid back; while equity investors are looking for a much higher return that they could not get in other more established businesses.

2. To secure strategic alliances. Strategic alliance is a partnership between two companies to share resources in a specific project such as joint research and marketing. Small companies usually can get benefits from large companies in such partnership.

3. To recruit a management team. For a start-up company, a business plan might be the best way to convince a top-notch executive. It's the resume of the executive from the other point of view.

All above being said, business plans are also noted for often qUickly becoming out of date. One common belief among business owners and managers is that the actual plan itself may have little value. However, the process of planning can help the manager gains a greater understanding of the business and of the options available.

Frank Carney, a founder of Pizza Hut, said that he and his brother started the business by accident in 1950s. By 1970s, the company grew explosively and went public. At that time, they almost lost control of the operations so they decided to get a written plan. The business plan helped the company get back on growth track and also make the company attractive enough that PepsiCo eventually acquired it:

One of the first decisions an entrepreneur must make is to choose a business entity structuring. The choices are numerous and most small business starters are familiar with the seven main entity types: sole proprietorship (http://www.job-employment­gUide.com/defin ition-of-sole- proprietorship. html),· general. partnership (http://www.job-employment-guide.com/general-partnership.html). limited partnersh ip (http://www-.job--employment-guide.com/limited-partnerships.htrnl), corporation (http://www.job-employment-guide.com/corporation.html). limited liability corporation (http://www.job-employment-guide.com/llc-corporation.html). S-corporation (http://www.job-employment-guide.com/s-corporation.html) and limited liability partnership (http://www.job-employment-guide.com/limited-Iiability­partnership.html). Each entity is designed for different business needs. So when choosing the one that's right for your business, you need to consider the following issues:

• Liability and asset protection - Personal liability should be you major concern in choosing your business entity. Note that sole proprietorships and general partnerships offer no liability protection for their owners/partners.

• Tax savings and reporting requirements - Some business entities will allow you to save money on your income taxes by passing the income directly to the owner. This way, the owner avoids his money being taxed twice (once at the corporate level, once at the individual level.)

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• Cost - This refers to the cost of creating and maintaining your business entity.

• Convenience - How easy it is to create, run and dissolve the organization. • Maintenance - The burden of yearly paperwork to maintain your business

entity. • Ownership Concerns - Different entities have different rules for how many

owners it can have. And in some cases you may need to change your company's form of entity to accomplish a transition in ownership.

• Business Financing - The specific types of debt and equity financing available to you are, to some extent, determined by your business entity structuring. For example, sole proprietorship might be the most restrictive entity for equity financing.

There are also some other factors that you might want to consider when choosing a business entity. For example, the size of your business, the type of industry you are in and the scope of your business operation might all affect your decision.

Funding A Business Funding a business is one of the most critical steps in starting your own business. We have all heard a lot about the old adage that "it takes money to make money". In order to properly start and run your business, you will need some amount of capital. This capital usually refers to the money, equipment, and other major contribution invested to start a business. According to SBA, although poor management is cited most frequently as the reason businesses fail, inadequate or ill-timed financing is a close second.

The first step in funding a business is to determine your business needs. And when you have a list of your business needs, examine it carefully and ask yourself such questions like: "what purposes will the capital be used", "Is every item on the list essential" etc. Use your judgment to separate essential needs and nonessential needs.

Then you need to create a business plan including a financial statement. This financial statement will show money coming in from sales and money going out to pay expenses. You should determine if your financing needs mesh with you business plan. And when you borrow money from lenders, your lenders will also want to know that you have the ability to repay the loan.

Once you have created a business a business plan and determined the dollar amount of capital to start your business, it's time start evaluating the potential financing .tYQ§ (http://www.job-employment-guide.com/business-financing.html) and fi na ncing sources (http://www.job-employment-guide.com/small-business­funding.html).

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Resignation

How To Write A Resignation Letter

So how to write a resignation letter? This goodbye letter will be the last document in your personnel file, but if your future employer calls for reference, it may be the first document seen. You really want to make it works, below are just some tips for your consideration:

• Write your resignation letter to maintain good relationship with your employer, never burn bridges behind you when you resign. You never know when your career will cross paths with your employer again, and you'll also need your boss and coworkers as references when you apply for new jobs.

• Tell your employer when you're leaving the company in the resignation letter. Usually, you need to give a minimum of two weeks notice. But check your employment letter for this information.

• You don't need to explain specifically why you're leaVing. If you say you've found a more challenging job, that might imply that your current job is boring; and if you say you have health problem, that might imply that you're a risky employee for your future employer.

• Do thank your employer for giving you the opportunity to work at the company, show your regret in having to leave this company.

• Highlight the most important skills you learned in the company. • Double check your spelling and grammar, make sure it's error-free. • If you're resigning due to some bad circumstance and want to sue your

employer, you'd better consult a lawyer before you submit your resignation letter.

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Sample Resignation Letters Sample Resignation Letters 1 - Moving To Another Company

October 5, 2004

John Lucas Director of Research & Development Sun Technology Inc. 24 Temple Street Boston, MA 02114

Dear Mr. John:

The purpose of this letter is to inform you of my resignation from my current position as Software Engineer with Sun Technology, Inc. My last day of work will be Friday, October 29, 2004. I have accepted another position in San Francisco, California.

I would like to take this opportunity to express my sincere appreciation to you as my supervisor, as well as many friends and colleagues here at Sun Technology. It has been a great pleasure to work with you all, and I have also learned a great deal about Java programming. I am certain that the skills I have acquired here will be of great value to my future career.

I wish you and Sun Technology continued success in all your endeavors. And please let me know if I can be of assistance in any way to help with a smooth transition.

Sincerely,

David Albert Software Engineer

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Sample Resignation Letter 2 - Going Back To School

June 29, 2004

John Lucas Director of Research & Development Sun Technology Inc. 24 Temple Street Boston, MA 02114

Dear Mr. John:

As required by my contract of employment, I hereby give you one month's notice of my intention to leave my position as Software Engineer with Sun Technology, Inc. My last day of employment will be Friday, July 30, 2004.

I have decided that it is time to move on and have accepted an offer to study MBA in Harvard Business School. I would like to take this opportunity to thank you for the opportunity to work for Sun Technology, Inc. I have learned a great deal about financial software and my experience will help me a lot with my MBA program and my future career.

I wish you and Sun Technology continued success in all your endeavors. I will miss all my colleagues here and hope to be able to keep in touch with you over the next year.

Sincerely,

David Albert Software Engineer

End of sample resignation letters.

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Chapter 9: College • How to Choose a Major • Sources of Information • Questions to Ask College Representative, Students and Teachers • Questions to Ask a Professional • Books on Careers and Majors

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HOW TO CHOOSE A MAJOR TIPS & STRATEGIES

First, .you need to understand: 1. Personal information about yourself: interests, motivation and values. 2. Knowledge of what particular majors mean. 3. Information on how majors interact with careers. 4. What skills you will need after graduation.

During the first two years of college, you should: 1. Take a variety of classes &talk to your professors. 2. Get "real world" experience (p/t job, internship, volunteer activity, hobby). 3. Make an appt. to see a counselor. 4. Attend seminars/workshops on majors and career paths. 5. Talk to working professionals in your field of interest(s). 6. Think about a double major or a minor that complements the major. 7. Join a club related to your major & talk to other students.

Do the necessary homework to find: 1. What interests you 2. Your talents 3. Your values 4. How to match these with a career

DO NOT: 1. Accept the first idea that presents itself. 2. Be easily persuaded by others. 3. Have no clear correlation between your major and career/job. 4. Rely on faulty information (ie. what another student tells you).

DO: 1. Investigate several ideas before making a decision. 2. Be independent in thinking; not easily swayed by others. 3. Have a clear idea of goals and how decisions affect these. 4. Check and recheck information to be sure it is accurate (see a Counselor).

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How to Choose a Major

TIPS:

1. Take as diverse a selection of courses as you can. Consider studying something you have no exposure to, such as psychology, graphics art, photography, journalism, anthropology, anatomy, etc.

2. Find out where the Career/Transfer Center and other resources are located on campus. Attend workshops and stay informed about events, such as the Career & Job Fair or Transfer Day.

3. B!-Jild your social skills so that you learn to talk to people easily and can get valuable information from them.

4. When you read newspapers and magazines, note what jobs people do and what the stories tell you about the jobs (salary, duties, requirements, education level).

5. Expose yourself to other people's interests. Meet people on campus who will expand our thinking about majors. If you have not developed your social skills yet, college is a perfect time to start.

Places to meet people: cafeteria, bus stop, in class, playing sports, join a club, computer lab, study groups, workshops/seminars, etc.

TOOLS:

• Write regularly about how you feel and what you imagine yourself doing.

• Write a mini-biography about your life and what you liked/disliked most.

• Interview your family and friends to see what they have experienced.

• Conduct interview(s) with professionals to see if you'd like the job.

• Take some personality tests in the Career/Life Planning class:

• Myers-Briggs Type Indicator (Personality Test) • Strong Interest Inventory (Vocational Assessment)

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SOURCES OF INFORMATION

""Deciding on a major involves talking to experts, hearing advice, keeping notes and reading about occupations. Think of all this work as your part-time job. A phone call to set up an informational interview, a quick stop at the college

. counseling office, just do a little every day .

•:. Counselor/Teacher Make an appointment to speak with your counselor regarding your education plan and course schedule to stay on track. Also, regularly meet with your teacher in a class that you particularly enjoy to ask questions and learn about the working environment.

•:. Campus Bookstore Check out the books required for the courses you plan to take. The books will give you a sense of the many aspects of the course, such as degree of complexity and amount of reading required.

•:. Campus Visits Not only are you going to get a tour of the campus, you need to request interviews with students and professors in the major you are considering.

•:. Career/Transfer Center Career Resources include:

_0' __ '.0 •

• Career Planning Books • Job &Tnternship website: www.fcrothill.edu/career/jobs • Career Center Workshops • Resume Writing & Interviewing Tips Workshops • EUREKA career guidance software and web site

Transfer Resources include: • Books and Videos • College Representatives • Assistance with UC and CSU Applications • College Catalogs • TAA and Essay Writing Workshops

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.:. Career Fairs Employers attend career fairs to recruit students for full-time and part-time jobs. This is a great way to network with professionals and ask questions about occupations.

•:. Career-Life Planning Class: CRLP -70 SELF ASSESSMENT

Exploration of individual skills, interests, values and personality styles as they relate to career choice. Includes testing, values clarification, skills identification, lifestyle assessment, decision making and goal setting techniques.

CRLP-71 EXPLORING CAREER FIELDS Using Career Center resources and computerized career programs to investigate specific career choices, including job responsibilities, desired employee characteristics, training requirements, salary ranges and employment trends.

CWE 70 GENERAL WORK EXPERIENCE (Cooperative Education) Earn units for work, internship or volunteer experience.

•:. College Catalogues Points to consider when looking at catalogues:

• What has the school chosen to emphasize? • What majors does it offer? • Which majors are of interest to you? • What courses are listed under the major? • Do the course descriptions sound interesting? • What kind of people are represented in the pictures? • Are there pictures of women as well as men, and minorities?

.:. Informational Interviewing Ask questions to another student, professor or career professional to learn as much as you can about a school, major, courses offered or your career field .

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It

.:. Internships Gain needed experience in your field before graduation. Also give you an opportunity to "test the waters" to see what the work environment is like for your field of interest. http://internships.fhda.edu

.:. Professional Organizations Keep members informed on the latest trends affecting your job and also give you professional information about what the job involves. Attend upcoming seminars and workshops. It is another great way to network with people who are already in the field that interests you.

.:. Research Occupations Explore and research a variety of occupations to learn about job duties and responsibilities, work environment, salary and benefits, level of education, jobs available in a major, and job demand by location.

•:. Student Organizations Meet other students with the same interests. Improve leadership skills and network with alumni etc. Join a club and attend weekly meetings to listen to guest speakers and learn valuable information.

•:. Transfer Day College recruiters from VC, CSV and Private schools attend to answer questfons and discuss majors, departments, courses, transfer requirements, etc.

•:. Volunteering/Service Learning Offering to work without pay can open doors. You get to see how an organization/business works and whether it is appealing as a place to spend your career. You meet people who can steer you to other opportunities.

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HELPFUL TIDBITS OF INFORMATION www.quintcareers.com/choosing_major.html

Yes, there are some students who arrive on campus and know exactly their major and career ambitions, but the majority of students do not, thus there is no need to rush into a decision about your major as soon as you step on campus. And guess what? A majority

of students in all colleges and universities change their major at least once in their college careers; and many change their major several times.

Choosing a major is merely choosing a label to wear on campus. Concentrate on skill development!! You need to develop transferable skills. Skill development should run

parallel to a thorough understanding of your major. Skills have become the gold standard for success in whatever you choose to do after graduation.

The goal is to choose a major wisely and not spend unnecessary extra time and money in college.

One of the important skills you will learn in college is how to analyze problems. ConsTder choosing a major an exercise in problem solving. Corporations are looking

for people who can solve problems. They also want people who can communicate effectively, get along with others and reach goals through team activities.

Your major does not determine the areas of work you will or will not be eligible for. College graduates are typically hired primarily for potential to learn rather than for related

work experience. Your attitude toward work, your diligence and trustworthiness and your potential to learn can all be demonstrated through part-time or volunteer work and

extracurricular activities you have participated in while in college. Employers seek out graduates with a record of success and then train them to perform specific tasks.

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Questions to Ask College Representatives, Students & Teachers

What will I learn in this major?

What are the strengths of the professors in this major?

How does a major at this school differ from the same major at other schools?

Are there opportunities for field study or internships?

Are classes in my major hard to get into?

What do students with this major do for a living after they graduate?

What is the most difficult class in this major?

What are typical minors that students in this major have chosen?

Is there an opportunity for foreign travel with this major?

In this major. how many years does it typically take to graduate?

What are the most popular courses in this major?

What skills do you need to have to do well-inthis major?

At what stage of my college career do I have to declare this major?

Is it competitive to get accepted into the department?

What grade point average is required?

Where are most of the classes in this major held on campus?

Is it possible for me to sit in on a class? (Request this ahead of time.)

What skills will I have upon completion of this major?

.. .

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• How long has this been a major on this campus?

• Is there any thought of eliminating or merging this major with another discipline in the near future?

• Is the school sensitive to language barriers on the part of its teaching assistants?

• Are the teaching assistants (TA's) evaluated for their teaching by the faculty?

• How much access will I have to full time facLllty members?

• What is a typical course of study each year in this major?

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QUESTIONS TO ASK PROFESSIONAL IN THE CAREER

NAME OF CONTACT: POSITION: COMPANY/ORGANIZATION: ADDRESS: TELEPHONE: REFERRAL: DATE OF FIRST CONTACT: PURPOSE OF INTERVIEW: RESULTS:

1) How did you decide to work in this field? For this company?

2) What is a typical workday like? A typical week? Year?

3) How many hours per week do you usually work? It is common to take work home?

4) Do you travel a lot?

5) What is the best training or education to acquire?

6) What is your background and education?

7) Do you have an area of specialization? If so, what?

8) How did you decide in which area to specialize? What are other areas?

9) What are the most difficult problems/decisions/challenges you face?

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10) Is the field growing? What are the various types of employers?

11) How secure is employment?

12) Do you find certain personality traits make it easier to do this work well? Which traits?

13) What is it like to work here?

14) What is the hiring process? Is that process standard procedure within the industry?

15) What is the best way to find a job in this field?

16) If you could do it all over again, what would you do differently?

17) What is a typical starting salary?

18) Are there professional trade journals I should read? Which ones?

19) Do you belong to any professional associations? Can nonmembers attend meetings?

20) Would you mind reviewing my resume and making comments or suggestions?

21) Can you recommend other people I might talk to?

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BIBLIOGRAPHY

CAREER RESEARCH "What Color is Your Parachute?" Richard Nelson Bolles, 2001, Ten Speed Press

"Great Careers: The Fourth of July Guide to Careers, Internships and Opportunities in the Nonprofit Sector," edited by Devon Cottrell Smith, 1990, Garret Park Press.

"VGM'S Careers Checklist: 89 Proven Checklists to Help You Plan Your Career & Get Great Jobs," Arlene S. Hirsch, 1992, VGM Career Horizons.

"Discover the Best Jobs for You! Tools and Strategies for Career Success," Ronald L. Krannich & Caryl Rae Krannich, 1993, Impact Publications.

CAREER ASSESSMENT "Discover What You're Best At: The National Career Aptitude System and Career Directory" Barry and Linda Gale, 1990, Simon & Schuster.

"Career Planning for the 21st Century," Donald H. Blocher, Mary Heppner, Joe Johnson, 2001, Love Publishing Company.

"Do What You Are: Discover the Perfect Career for You Through the Secrets of Personality Type," Paul D. Tieger & Barbara Barron-Tieger, 1995, Little, Brown &Co.

MAJORSEARC~

"How to Choose a College Major," Linda Landis Andrews, 1998, VGM Career Horiions.

"Major Decisions: A Guide to College Majors," Richard A. Blumenthal and Joseph A. Despres, 1990, Orchard House, Inc.

OCCUPAnON GUIDES "The Complete Guide for Occupational Exploration," edited by J. Michael Farr, 1993, JIST Works Inc.

"The O-Net Dictionary of Occupational Titles," U.S. Department of Labor, 1998, Jist Works, Inc.

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Chapter 10: Web Reference Guide • Planning a Major and College Resources • Career Exploration and Self-Assessment Resources • Green Careers • Networking • Internships and Volunteer Websites • Job Hunting Resources • Resume Writing Assistance • Professional Profile Management

Special thanks to the "Foothill College Career Center" for sharing most of the information in this booklet. For more information visit http://www.foothill.edu/career © Foothill College 12345 El Monte Road • Los Altos Hills • CA 94022

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Planning a Major and College Resources

Career Profile• http://www.jobweb.com/studentarticles.aspx?id=1297 Search and select a major from list; find jobs related to that major.

Eureka• http://www.eureka.org What are your interests? Take a skills assessment. Search college majors and schools. Search information on hundreds of careers, including job descriptions, job outlook, salary, and training. Enter Site Code: NDVS4JX (for Foothill students).

Quintessential Careers• http://www.quintcareers.com/ Site offers suggestions on career and college planning, applying to schools, scholarships and financial aid.

Petersons• http://www.petersons.com Search schools based on your major; can also locate special programs. Site provides assistance with writing admissions essays. Scholarship and financial aid information is also available.

Career Exploration and Self-Assessment Resources

Career Key: Temperament and Career Choice• http://www.careerkey.org/english/ Site gives access to free online instrument to assess your career style (Based on John Holland's Career Types). Respond to a series of questions and determine what careers would be best suited for you.

Keirsey Temperament Sorter• http://www.keirsey.com/ Contains 70 questions and an evaluation to help detennine personality type.

Myplan.com• http://www.myplan.com Site contains career exploration information, a career database,andasalary calculator.

National Association of Colleges and Employers (NACE)• http://www.jobweb.com/studentarticles.aspx?id=1297 Site provides information and suggestions on how to research new careers.

Occupational Outlook Handbookhttp://www.bls.gov/oco/Handbook showcases various jobs, • working conditions, future job prospects, and salaries.

O*Net Online• http://online.onetcenter.org/ Research various occupations according to your skills and abilities on this site.

PersonalityType.com• http://personalitytype.com/ Based on the Myers-Briggs Type Indicator, discover which of the 16 personality types you represent. Complete an on-line test to determine your personality type.

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Self Esteem Test• http://discoveryhealth.queendom.com/seICesteem_abridged_access.html Determine your level of self-esteem by responding to a series of questions.

Transferable Skills Survey• http://www.d.umn.edu/kmc/career_transfer_survey.html Complete a brief survey and learn which skills you can successfully transfer to a job/career.

Green Careers

Green Career Central • http://www.greencareercentral.com Site is a forum for articles on green careers, career paths and possibilities and network bUilding.

I Seek • http://www.iseek.org/sv/1 0072.jsp Explore green careers, plan your education, find a job and grow your own green business. Although this site is based on jobs in MN, it offers good general resources.

Networking

Green Drinks International• http://www.greendrinks.org Environmental networking community offers monthly social gatherings.

Jobtini (Northwest)• http://www.colorscareers.com/Resourceslndex.asp This site lists quarterly networking events that help match professional job candidates of diverse backgrounds with recruiters and hiring managers from various employers in the Northwest.

Damsels in Success• http://www.damselsinsuccess.com Networking site created for women.

Ryze• www.ryze.com ProfessionainetWorking site: sign up to create a network of professionals.

Linked/n• www.Jinkedin.com Professional networking site is designed to bring networking professionals together.

My Workster• www.myworkster.com Professional networking site that provides a forum to match students, graduates, and employers.

Nu Resume• http://www.nuresume.com/ Networking site that links students, professors, and employers.

Doostang• www.doostang.com Networking site that provides a forum for students to interact with employers, other students, and working professionals.

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• CareerNetworking101.com www.careernetworking101.com Resource site that provides a wealth of basic information about networking, job search, etc.

• Yahool Groups http://groups.yahoo.com/ Search or start your own networking groups. Use keywords to search for interest groups (may require Yahoo! Email account).

Internships and Volunteer Websites

• Idealist.org http://www.idealist.org Internship and volunteer opportunities are listed on this site.

• Inroads, Inc. http://www.inroads.org Organization that mentors under-represented minority students for summer internships. Click on Oakland or Los Angeles for CA mentors.

Internweb• www.internweb.com National database of internship opportunities.

VolunteerMatch• http://www.volunteennatch.org VolunteerMatch is database of volunteer positions, including virtual projects in IT and web development.

Job Hunting Resources

BayJobs.com• http://www.bayjobs.com Bayjobs.com is a San Francisco Bay Area job resource for students entering the job market.

California Job Service: CalJobs• hftp:liwww.caljobs.ca:gov/-­California's Employment Development Department website that offers job preparation, job listings, and Job Fairs and Events.

California Jobs.com• http://www.californiajobs.com/ This link has job seeker resources, job postings, ability to post your resume and Job Fairs.

Career Journal from The Wall Street Journal• http://careerjournal.com/index.html Contains advice on career management and job hunting. Career articles are also available.

College Grad.com• http://www.collegegrad.com/job/caljobs.shtml Posts entry-level positions for recent college graduates.

Craigs's List• http://sfbay.craigslist.org/ Is an assortment of jobs, including part-time opportunities.

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• Dice http://www.dice.com Is a site created for experienced IT jobs and technology insider information.

• Employment ­ State of California http://www.ca.gov/Employment.html State of California occupation information, labor market data, career choice assistance, and job and employer information is listed.

• Guru.com http://www.guru.com/ Search jobs in the creative, technology and business fields. Careers range from start-up to Fortune 500 companies.

• Idealist.org http://www.idealist.org This site is a directory of non-profit organizations in over 100 countries (including jobs, internships and volunteer positions).

• Indeed.com http://www.indeed.com This is a great site that combines searches of Monster, HotJobs, CareerBuilder, and many company career pages.

• Job Hunter's Bible http://www.jobhuntersbible.com "What Color is Your Parachute?" author Richard Bowles, has free on-line career assessments.

• Job Hunt.org http://www.job-hunt.org/ Have access to unadvertised jobs and research companies.

• Riley Guide http://www.rileyguide.com Career/job search guide, salary negotiation, and information about companies.

• Simply Hired Jittp:/7www:s~impIYhired.com/a/jobsllistil-Santa+Clara,+CA. Local jobs and industry information.

• Sologig.com http://sologig.com/ Database of job postings for freelance, consultants, and independents.

• U. S. Government Jobs http://usajobs.opm.gov/ Lists various careers available with the U.S. Government.

Resume Writing Assistance

• College Grad.com http://www.collegegrad.com/job/caljobs.shtml Sample resumes, resume building, cover letters, etc.

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Monster Career Center Resume Builder• http://career-advice.monster.com/resume-tips/home.aspx Resume writing, cover letters and thank you letters.

Sample Resumes• http://www.sampleresumetemplates.com/ Sample resumes and cover letters for various careers.

Professional Profile Management

Jobster• www.jobster.com Professional profile management site that enables users to set up a URL, profile, and create an online resume, etc.

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