the journey to sustainable excellence-part1
TRANSCRIPT
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The Journey to Sustainable Excellence
Consolidated Consultants for Engineering and
Environment (CC) 11stst Place in King Abdulla II Award for ExcellencePlace in King Abdulla II Award for Excellence
Large Organizations Category
6th Cycle
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About Consolidated Consultants (CC)
CC Vision and Mission
Excellence and Quality Fields in CC
About King Abdulla II Awardfor Excellence
Assessment Phase
Assessment Mechanism
RADAR Methodology CC Success Story
CONTENTS
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Consolidated Consultants forEngineering and Environment(CC) is recognized as one of theleading engineering firms in the
region.
CC has been operating in thefield of engineering servicessince the 1960s. The companywas restructured in 1993 by
consolidating some of the majorJordanian consultancy firms anda number of outstandingindividuals
About Consolidated Consultants forEngineering and Environment (CC)
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CC’s profile was boosted through the
acquisition of the prestigious
architecture consulting firm “JafarTukan and Partners” which had led the
development of architecture in Jordan
for three decades prior to joining CC.
About Consolidated Consultants for
Engineering and Environment (CC)
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Consolidated Consultants
has accumulated an
impressive track record of successfully completed
projects, and has
achieved National,
Regional and International
recognition at the highestlevel
About Consolidated Consultants for
Engineering and Environment (CC)
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Scope of Services
Consolidated Consultants offers a wide range of services to fulfill clients’
needs. This is made possible by the varied backgrounds of staff and the
well-structured organization of the company. Where clients require
highly-specialized services and studies, the company draws from a long
roster of specialists who regularly work with CC on various engagements.
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Here is the list of services offered by the companyHere is the list of services offered by the company
in various fields:in various fields:
Urban & Master planning
Feasibility studies
Special studies
Design services
Environmental studies
Value engineering
Cost engineeringTender services for traditional and
BOT contracts
Site supervision
Construction management
Site surveys and investigations
Workshop organization and technical
training
Buildings and ArchitectureGreen Buildings
Health Care Facility Planning & Design
Interior Design
Landscape Architecture
Urban Planning
Infrastructure Design
Transportation Planning and Traffic ManagementHighways, Bridges and Tunnels
Airports, Harbours and Railways
Maritime Facilities
Water and Wastewater Treatment Plants
Sewerage, Water and Storm Water Drainage Networks
Water resources, Hydrological Analysis and Rainwater Harvesting
Dams and Hydraulic Structures
Irrigation and Drainage (Surface and Subsurface)
Environmental Assessments and Pollution Control
Flood Protection
ICT Service
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Vision
To be a leadinginternational provider of consulting services to theever-changing world and the preferred partner for development.
CC Vision
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Mission • Consolidated Consultants (CC) strives to
maintain excellence in quality and delivery.
• We serve the public and private sectors in
areas of infrastructure, the builtenvironment, and consulting. Our solutionsare innovative, reliable and environmentally sound.
• Our services reflect the credibility of aninstitution coupled with the agility of an
individual.
• We are committed to our socialresponsibility and to making valuablecontributions to our society.
CC Mission
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The valuesThe values and principles that guide the behavior of internal organization to dealand principles that guide the behavior of internal organization to dealwith the external environmentwith the external environment.
CC CORE VALUES
Corporate level: Operational Level
Transparency
Credibility
Timely Delivery
Excellence
Productivity
Profitability
Client Focused
• Partnership• Transparency
• Integrity
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Excellence and Quality Fields in
CCApplying the requirements and standards of global excellenceprograms emanating from the European Foundation for QualityManagement(EFQM) - and King Abdullah II Award for Excellencefor the private sector criteria.
Building quality management systems, health and safety andenvironment (Integrated Systems) to all organizational units inthe company.
Applying clear and specific strategic planning methodology and
using contemporary methods
like: BSC SWOT PESTLE Analysis.
Applying the process of measuring Key Performance Indicators(KPIs) on all operational,strategic, and individual levels.
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EPI Scope of Service
Strategic PlanningPrepare, review and update
the strategic plan for the
company.
Managing retreat workshop on
an annual basis.
Supervising preparing,
reviewing and updating
Business Plans for the
organizational units semi-
annually.
Apply the requirements of
strategic planning (SWOT-BSC)
Excellence
Applying king AbdullaII Award for excellencecriteria based on EFQM
Model
IntegratedManagement SystemInternal Audits on semi
annual basis
Meet the requirements of
ISO 9001 - Quality
Management Systems.
Meet the requirements of
Occupational Health and
Safety (OHSAS 18001)
Meet the requirements of
environmental management
systems (EMS) ISO 14001.
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King Abdullah II Award for Excellence
in Private Sector
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King Abdullah II Award for ExcellenceThe King Abdullah II Award for
Excellence for Private Sector was established in 1999 as the
highest level of quality and
excellence
recognition in Jordan
The King Abdullah II Center for
Excellence was founded in
January 2006 to manage the
"King Abdullah II Award for
Excellence", the most
prestigious award for
excellence on the national level
and in all sectors
His Majesty King Abdullah II
appointed His Royal Highness
Prince Feisal Bin Al-Hussein as
the Chairman of the Center’s
Board of Trustees.
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Award Objectives
enhancing the competitiveness
of Jordanian businesses by
promoting quality awareness
and performance excellence,
recognizing quality and
business achievements of
Jordanian organizations and
sharing the experiences and
success stories of participatingorganizations.
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Motivations to Participate in the Award
Participating in the Award helps the organization to
measure its performance according to the Award Criteria.
Adopting the excellence criteria and the international best
practice, helps in developing the internal systems and inthe self-assessment process which aims to determining the
strengths and areas for improvement for the organization.
Inspiring and motivating employees to exert their efforts
and exploit their full potential to achieve the Award.
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Motivations to Participate in the Award
Showing the best achievements thus improving thereputation of the organization in front of the customers and
stakeholders.
Strengthening the brand of the organization and its market
value.
Obtaining an assessment report about its performance
including the most important strengths and areas for
improvement which helps the organization in adopting the
Award criteria in the examination and development of its
systems and performance.